Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel are likely to take longer to become aware of a breach and are less able to mount a quick and coordinated defense. The more lateral movement ransomware is able to manage within a victim's network, the more time it takes to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide you to take the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can help businesses in the Fargo area to identify and quarantine breached servers and endpoints and guard undamaged resources from being compromised.
If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Fargo
Modern strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and infiltrate any accessible backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system restoration almost impossible and basically throws the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment for the decryption tools needed to recover encrypted data. Ransomware attacks also try to steal (or "exfiltrate") files and hackers require an extra settlement in exchange for not publishing this data or selling it. Even if you are able to rollback your system to an acceptable point in time, exfiltration can pose a big issue according to the sensitivity of the downloaded information.
The restoration process subsequent to ransomware incursion involves a number of crucial stages, the majority of which can proceed concurrently if the recovery team has enough members with the necessary skill sets.
- Containment: This time-critical first response requires arresting the sideways progress of ransomware within your IT system. The more time a ransomware attack is permitted to run unrestricted, the longer and more costly the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine activities include isolating infected endpoints from the rest of network to minimize the contagion, documenting the IT system, and protecting entry points.
- System continuity: This covers bringing back the IT system to a minimal useful degree of capability with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also demands the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and line-of-business applications, network topology, and safe remote access management. Progent's recovery team uses advanced workgroup tools to organize the complex restoration effort. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a client's management and network support group to prioritize activity and to get essential resources back online as quickly as possible.
- Data restoration: The effort required to recover files damaged by a ransomware attack varies according to the condition of the systems, how many files are affected, and what restore methods are needed. Ransomware assaults can destroy critical databases which, if not carefully closed, may need to be reconstructed from scratch. This can include DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many ERP and other business-critical applications are powered by Microsoft SQL Server. Often some detective work may be required to locate undamaged data. For instance, undamaged OST files may exist on employees' desktop computers and notebooks that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users.
- Deploying advanced AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized companies the advantages of the identical anti-virus tools used by many of the world's largest enterprises including Walmart, Visa, and NASDAQ. By delivering in-line malware filtering, classification, containment, restoration and analysis in one integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires working closely with the victim and the insurance carrier, if any. Activities consist of establishing the type of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement and timeline with the TA; checking adherence to anti-money laundering sanctions; overseeing the crypto-currency transfer to the TA; receiving, reviewing, and operating the decryptor utility; troubleshooting failed files; building a clean environment; mapping and connecting datastores to match exactly their pre-encryption condition; and restoring physical and virtual devices and software services.
- Forensics: This process is aimed at discovering the ransomware attack's storyline across the targeted network from beginning to end. This history of the way a ransomware attack progressed through the network assists you to evaluate the damage and brings to light vulnerabilities in security policies or processes that need to be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to detect changes. Forensic analysis is usually given a top priority by the insurance carrier. Because forensic analysis can be time consuming, it is critical that other important activities such as business continuity are executed concurrently. Progent has a large team of IT and data security experts with the knowledge and experience required to carry out the work of containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial management and Enterprise Resource Planning applications. This breadth of expertise allows Progent to salvage and consolidate the surviving parts of your information system following a ransomware attack and reconstruct them quickly into a viable system. Progent has collaborated with leading cyber insurance providers like Chubb to help organizations clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Services in Fargo
For ransomware cleanup expertise in the Fargo metro area, phone Progent at 800-462-8800 or go to Contact Progent.