Ransomware Hot Line: 800-993-9400
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when IT staff may take longer to become aware of a break-in and are less able to organize a quick and forceful defense. The more lateral movement ransomware is able to achieve within a target's system, the longer it will require to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware expert can assist organizations in the Fargo area to identify and isolate breached servers and endpoints and guard clean assets from being compromised.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-993-9400.
Progent's Ransomware Response Expertise Offered in Fargo
Modern strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any available backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration nearly impossible and effectively sets the datacenter back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware assault, insist on a settlement fee in exchange for the decryption tools needed to unlock encrypted data. Ransomware assaults also attempt to exfiltrate information and TAs demand an additional ransom for not publishing this information or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a major issue according to the sensitivity of the stolen information.
The recovery process subsequent to ransomware penetration has several distinct stages, the majority of which can be performed concurrently if the recovery team has a sufficient number of members with the required experience.
- Containment: This urgent first step involves arresting the sideways progress of ransomware across your IT system. The more time a ransomware attack is permitted to go unchecked, the more complex and more costly the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine processes include isolating infected endpoint devices from the network to minimize the spread, documenting the environment, and securing entry points.
- Operational continuity: This covers restoring the network to a basic useful degree of capability with the shortest possible delay. This effort is typically at the highest level of urgency for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also demands the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and mission-critical applications, network topology, and protected endpoint access. Progent's recovery team uses state-of-the-art collaboration platforms to coordinate the complicated restoration process. Progent understands the importance of working quickly, continuously, and in unison with a client's management and IT staff to prioritize activity and to put vital resources on line again as fast as feasible.
- Data restoration: The work necessary to recover files damaged by a ransomware attack varies according to the condition of the systems, the number of files that are encrypted, and which recovery techniques are required. Ransomware attacks can destroy key databases which, if not carefully closed, may need to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other business-critical platforms are powered by SQL Server. Some detective work could be needed to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were not connected during the attack.
- Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring gives small and mid-sized companies the advantages of the same anti-virus technology used by some of the world's largest enterprises including Netflix, Visa, and Salesforce. By delivering real-time malware filtering, classification, mitigation, repair and forensics in one integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, simplifies management, and expedites operational continuity. The next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the victim and the cyber insurance provider, if there is one. Activities include determining the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, reviewing, and operating the decryption tool; debugging decryption problems; creating a pristine environment; mapping and connecting drives to reflect exactly their pre-encryption state; and reprovisioning machines and services.
- Forensic analysis: This process involves discovering the ransomware assault's storyline across the targeted network from beginning to end. This history of the way a ransomware assault travelled within the network helps your IT staff to evaluate the damage and highlights vulnerabilities in policies or work habits that should be corrected to prevent later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and core Windows systems to detect changes. Forensic analysis is commonly given a high priority by the insurance carrier. Because forensics can take time, it is essential that other key activities like operational continuity are executed in parallel. Progent maintains a large roster of IT and data security professionals with the skills required to perform activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent has provided online and onsite network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SBEs) includes consultants who have been awarded advanced certifications in foundation technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial management and ERP software. This breadth of skills gives Progent the ability to salvage and consolidate the undamaged parts of your information system following a ransomware intrusion and reconstruct them rapidly into a viable system. Progent has worked with leading insurance providers like Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Services in Fargo
For ransomware cleanup expertise in the Fargo area, phone Progent at 800-993-9400 or go to Contact Progent.