Ransomware Hot Line: 800-993-9400

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when IT staff may take longer to become aware of a break-in and are less able to organize a quick and forceful defense. The more lateral movement ransomware is able to achieve within a target's system, the longer it will require to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware expert can assist organizations in the Fargo area to identify and isolate breached servers and endpoints and guard clean assets from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Response Expertise Offered in Fargo
Modern strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and infiltrate any available backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration nearly impossible and effectively sets the datacenter back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware assault, insist on a settlement fee in exchange for the decryption tools needed to unlock encrypted data. Ransomware assaults also attempt to exfiltrate information and TAs demand an additional ransom for not publishing this information or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a major issue according to the sensitivity of the stolen information.

The recovery process subsequent to ransomware penetration has several distinct stages, the majority of which can be performed concurrently if the recovery team has a sufficient number of members with the required experience.

  • Containment: This urgent first step involves arresting the sideways progress of ransomware across your IT system. The more time a ransomware attack is permitted to go unchecked, the more complex and more costly the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine processes include isolating infected endpoint devices from the network to minimize the spread, documenting the environment, and securing entry points.
  • Operational continuity: This covers restoring the network to a basic useful degree of capability with the shortest possible delay. This effort is typically at the highest level of urgency for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also demands the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and mission-critical applications, network topology, and protected endpoint access. Progent's recovery team uses state-of-the-art collaboration platforms to coordinate the complicated restoration process. Progent understands the importance of working quickly, continuously, and in unison with a client's management and IT staff to prioritize activity and to put vital resources on line again as fast as feasible.
  • Data restoration: The work necessary to recover files damaged by a ransomware attack varies according to the condition of the systems, the number of files that are encrypted, and which recovery techniques are required. Ransomware attacks can destroy key databases which, if not carefully closed, may need to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other business-critical platforms are powered by SQL Server. Some detective work could be needed to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were not connected during the attack.
  • Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring gives small and mid-sized companies the advantages of the same anti-virus technology used by some of the world's largest enterprises including Netflix, Visa, and Salesforce. By delivering real-time malware filtering, classification, mitigation, repair and forensics in one integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, simplifies management, and expedites operational continuity. The next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the victim and the cyber insurance provider, if there is one. Activities include determining the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, reviewing, and operating the decryption tool; debugging decryption problems; creating a pristine environment; mapping and connecting drives to reflect exactly their pre-encryption state; and reprovisioning machines and services.
  • Forensic analysis: This process involves discovering the ransomware assault's storyline across the targeted network from beginning to end. This history of the way a ransomware assault travelled within the network helps your IT staff to evaluate the damage and highlights vulnerabilities in policies or work habits that should be corrected to prevent later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and core Windows systems to detect changes. Forensic analysis is commonly given a high priority by the insurance carrier. Because forensics can take time, it is essential that other key activities like operational continuity are executed in parallel. Progent maintains a large roster of IT and data security professionals with the skills required to perform activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided online and onsite network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SBEs) includes consultants who have been awarded advanced certifications in foundation technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial management and ERP software. This breadth of skills gives Progent the ability to salvage and consolidate the undamaged parts of your information system following a ransomware intrusion and reconstruct them rapidly into a viable system. Progent has worked with leading insurance providers like Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Services in Fargo
For ransomware cleanup expertise in the Fargo area, phone Progent at 800-993-9400 or go to Contact Progent.



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  • 24/7/365 Example Application Proxim Tsunami Wireless
    Building to Building Wireless Example Application

    Progent delivered a wireless integration environment that enabled a school to improve productivity and avoid the recurring expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting separate locations as far as 2.5 miles apart and can reach even greater ranges. This wireless solution offered improved performance and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it offered immunity to outside interference.

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    Windows Server 2016 Software Load Balancing Online Support

    Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a DR solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based control and world-class security for your email traffic. The hybrid structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

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    Progent can help small and medium-size organizations to configure centralized remote endpoint management and monitoring tools for administering devices operated by teleworkers.

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    SharePoint Server 2010 IT Services

    Progent's Microsoft consultants can provide affordable remote technical support and development services to assist your business to design, implement, administer, and maintain SharePoint 2010 installations that can include web sites able to function as portals, extranets, document management applications, blogs, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other utilities to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar desktop applications like Office Excel, Word, Outlook, and Project. Progent can help your business to migrate from earlier versions of SharePoint or adapt a mix of web technologies into a unified and easily managed SharePoint 2010 solution.

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    Progent can assist small and mid-size businesses to plan, configure and troubleshoot the network infrastructure for offsite workers.

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  • Engineer CISSP Certified Cybersecurity Analyst
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    Progent's CISSP-premier network security consultants can assist organizations of any size with any aspect of IT security. Progent can help implement cost-effective cybersecurity systems that guard a small business against advanced threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support local, remote, and mobile clients sharing IT resources distributed across a mix of physical datacenters and various clouds.

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  • Wireless Security Scan Consultant
    Internal Network Security Scan Professionals

    Progent has put together two low-cost service packages intended to allow small companies to receive a professional security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive examination of your network from outside your firewalled perimeter to determine potential weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, a certified security professional runs a system scan from a secure machine inside your firewall to assess the risk to inside attacks. Both security inventory packages are configured and run from a secured external location.

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  • Forefront Threat Management Gateway 2010 IT Consultant
    Threat Management Gateway Technology Consulting Services

    Forefront TMG 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a single-server platform for an array of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting capabilities, permits custom reports powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to cut costs and enhance availability. Progent's Microsoft engineers can assist you to plan and carry out pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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  • ASA and PIX Firewall IT Consultants
    Top ASA and PIX Firewalls On-site Technical Support

    Progentís certified Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-class products, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and excellent reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security gaps.

  • System Center MOM Consultant Services Microsoft System Center Operations Manager Online Consulting
  • System Center Operations Manager Professional SCOM 2012 Remote Support
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  • Top Rated Exchange 2007 to Exchange 2010 Upgrade Consulting Services Microsoft Exchange Server Upgrade Consulting
  • Urgent Microsoft Expert Consulting Services SQL Server 2014 and Hyper-V 24-7 SQL Server Management Studio Online Support Services
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  • Urgent ProSight Endpoint Security Network Consulting
    Professionals ProSight Behavior-based Antivirus

    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis tools to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to automate the entire threat lifecycle including protection, infiltration detection, containment, remediation, and forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks.

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  • 24x7 MySQL and Windows Services
    MySQL RDBMS Integration Firm

    Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or application programmer and can assist organizations of all sizes to configure and maintain MySQL in a robust network infrastructure that offers advanced speed, scalability, and security. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.

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  • Meraki Switch Planning Technology Consulting Services
    Meraki Switch Deployment On-site Support

    Cisco's Meraki MS line of access and aggregation switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective remote expertise to assist you to plan and implement a productive network solution that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, define policies to ensure compliance, develop and test a disaster recovery plan, and troubleshoot technical issues related to any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking solution.

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  • 24-Hour Remote Support SCCM 2012 Device Management
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    Progent can assist your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management solution or assist you to modify your existing SCCM 2012 environment to accommodate your evolving IT needs. In addition, Progent can help you to build a software foundation that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.

  • Windows Server 2008 Active Directory Consultant Microsoft Expert Professionals Windows Server 2008 Active Directory
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