Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when support personnel are likely to take longer to become aware of a penetration and are least able to mount a quick and forceful response. The more lateral progress ransomware can manage within a target's network, the more time it takes to recover basic IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to take the urgent first step in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware engineer can assist organizations in the Fargo area to identify and isolate breached servers and endpoints and guard clean resources from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Fargo
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and infiltrate any accessible system restores. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system recovery almost impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a ransom fee in exchange for the decryptors required to unlock scrambled data. Ransomware attacks also try to steal (or "exfiltrate") information and hackers demand an extra payment for not publishing this information on the dark web. Even if you are able to restore your network to a tolerable point in time, exfiltration can be a big problem depending on the sensitivity of the downloaded information.

The restoration work subsequent to ransomware penetration has several crucial phases, most of which can proceed concurrently if the recovery team has enough members with the required experience.

  • Containment: This urgent first response requires arresting the lateral spread of the attack across your network. The more time a ransomware attack is permitted to go unchecked, the longer and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment processes include isolating infected endpoints from the network to block the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This involves bringing back the network to a minimal useful degree of functionality with the least downtime. This effort is usually at the highest level of urgency for the victims of the ransomware assault, who often see it as an existential issue for their company. This project also demands the widest range of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network architecture, and secure endpoint access. Progent's recovery experts use state-of-the-art collaboration platforms to organize the complex recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a client's managers and IT group to prioritize activity and to get essential services on line again as fast as possible.
  • Data recovery: The effort necessary to recover data damaged by a ransomware assault depends on the state of the systems, the number of files that are affected, and what recovery methods are required. Ransomware attacks can take down key databases which, if not gracefully closed, may need to be reconstructed from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other business-critical applications depend on Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and laptops that were not connected during the ransomware attack.
  • Setting up modern AV/ransomware defense: Progent's Active Security Monitoring offers small and mid-sized companies the benefits of the identical AV technology implemented by some of the world's biggest corporations such as Walmart, Visa, and Salesforce. By providing in-line malware filtering, detection, mitigation, restoration and analysis in a single integrated platform, Progent's Active Security Monitoring lowers total cost of ownership, streamlines management, and expedites operational continuity. The next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
  • Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance carrier, if there is one. Services consist of determining the type of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement with the victim and the cyber insurance carrier; establishing a settlement and timeline with the TA; checking adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryptor tool; troubleshooting decryption problems; creating a pristine environment; remapping and connecting drives to reflect precisely their pre-attack state; and recovering computers and software services.
  • Forensic analysis: This activity involves uncovering the ransomware attack's storyline throughout the network from start to finish. This history of how a ransomware attack progressed within the network assists you to evaluate the damage and highlights gaps in security policies or work habits that need to be rectified to prevent later breaches. Forensics involves the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect anomalies. Forensics is commonly given a top priority by the insurance provider. Because forensic analysis can take time, it is critical that other key recovery processes such as operational resumption are pursued in parallel. Progent has a large roster of IT and cybersecurity professionals with the skills required to perform the work of containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has provided online and onsite network services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SBEs) includes consultants who have been awarded advanced certifications in core technology platforms including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has guidance in financial and ERP software. This breadth of expertise allows Progent to salvage and integrate the undamaged pieces of your network following a ransomware intrusion and reconstruct them quickly into an operational network. Progent has collaborated with leading insurance providers like Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Consulting Services in Fargo
For ransomware system recovery expertise in the Fargo metro area, call Progent at 800-462-8800 or go to Contact Progent.



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    Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced network support packages, small and midsize organizations can select a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small company information systems enterprise-class reliability, security, and productivity.

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    Progentís Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis platform built, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its modular approach you can purchase only the functions you currently require, with the option to add users and increase capabilities in the future. Progentís Microsoft Dynamics GP support experts can show you how to install, customize and manage the latest release of Microsoft Dynamics GP or upgrade smoothly from an older release.

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    Progent has extensive experience providing a full-spectrum of remote network consulting and urgent repair services to local governments and school districts throughout the United States. Progent is one of the industryís pioneers in delivering advanced online IT support and has provided IT support to organizations in all 50 states. Remote support eliminates travel costs and solves issues faster than on-premises support.

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    Progent's UNIX platform support services provide small and mid-size businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with an easy single consulting firm to help you create and maintain a protected and robust mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by integrating MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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  • Specialist Microsoft Dynamics GP 2015 App Development Dynamics GP 2015 Dexterity Engineer

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    Microsoft Dynamics GP Computer Consulting

    Progentís Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution based, like all Microsoft accounting solutions, on the scalable and familiar platform of Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP family, offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented design you are able to purchase only the capability you currently need, with the option to add users and increase capabilities in the future. Progentís Microsoft Dynamics GP Software consulting experts can show you how to deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.

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    Cisco's Small Business family of access points are Linux-powered units intended as entry-level wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network experts can provide online or onsite configuration and debugging services to help your organization to plan, configure, update, tune, administer and debug Cisco Small Business wireless access point deployments of any scale or architecture.

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    Cisco Architecture Small Business IT Support Firms

    Progent's Cisco certified networking experts have extensive experience helping ISPs to architect, deploy, manage, optimize, and troubleshoot high-availability, scalable network solutions appropriate for public networks.

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  • Microsoft Windows Server 2012 R2 Essentials Services
    Top Windows Server Essentials Services

    Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small organizations to transition from the traditional stand-alone on-premises datacenter to the new hybrid networking paradigm that combines both local and cloud-based resources. Progent's consultants offer cost-effective remote consulting and technical support services for Windows Server Essentials. Progent can assist you to evaluate the possible business advantages of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your computing environment. Progent can provide full-service project management to help you plan and carry out a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting help, technical support, and customized training.

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    Progent can provide the assistance of a certified VMware VCDX consultant to help you design, configure, manage and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and application mobility.

  • Windows Server 2012 R2 Cloud Professionals Windows 2012R2 Remote Troubleshooting
  • Windows and UNIX Technology Professional 24-Hour Windows, UNIX, Solaris Network Engineer
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  • Windows Server 2008 BranchCache Consultants
    Network Consulting Windows Server 2008 DirectAccess

    Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, expandability, and versatility that accelerate output of on-site, branch office, and mobile workers. Progent's network professionals can provide affordable remote consulting, technical support, and education services to help your company to plan, implement, and maintain Windows Server 2008 R2 to add significant strategic value to your network.

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