Besides offering fast contact with high-level network consultants and subject matter experts (SMEs) to assist Fargo, North Dakota organizations to resolve specific IT issues or strategic initiatives, Progent can provide short-term staff augmentation to deal with more generalized services such as PC support, IT management, and Call Center services. On-demand staffing can help businesses to respond to expected or surprise peaks in the need for network personnel, which may result from situations like company mergers, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or new compliance requirements. Temporary IT staff augmentation can also fill voids resulting from the absence of full-time IT personnel due to scheduled vacations, illness, resignation, etc.

Benefits of Progent's Temporary Staff Augmentation Program
Progent's short-term supplemental staffing services offer organizations the ability to respond to surges in demand for IT personnel without dealing with the expense and hassle associated with vetting and hiring professional IT help and without the risk of increasing your full-time head count.

Key features of Progent's short-term staff augmentation services include:

  • Rapid availability of seasoned network professionals
  • Simple initiation, cessation, and resumption of services
  • Seamless augmentation of your full-time network support staff
  • Full documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Close relationship with a world-class, full-spectrum source for network expertise
Progent's Co-managed Help Desk Service
Progent's shared Help Desk program is a specialized on-going staff augmentation alternative that enables IT organizations to share the work of Help Desk support transparently between their full-time IT staff and Progent's nationwide pool of technical support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's shared Call Center program is a collaborative support solution based on by the industry's leading shared professional services tool for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite network services for businesses across the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for Fargo, North Dakota Companies
Progent's nationwide team of certified consultants and technical experts can provide Fargo, North Dakota companies a wide range of remote consulting and troubleshooting services. Practice areas offered under Progent's reseller program for network service organizations include:

Contact Progent for Short-Term Staffing Services for Fargo, North Dakota Organizations
To find out more details about Progent's temporary supplemental staffing services for Fargo, North Dakota organizations, call 800-993-9400 or visit Contact Progent.