Besides providing fast access to guidance from top-tier IT consultants and subject matter experts (SBEs) to help Fargo, North Dakota businesses to resolve specific IT issues or longer-term initiatives, Progent offers short-term staffing to deal with more generalized assistance such as desktop help, IT management, and Help Desk response. On-demand staffing can help organizations to respond to planned or surprise surges in the need for network services, which may result from situations like mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Short-term supplemental staffing can also fill gaps caused by the loss of full-time IT personnel due to scheduled vacations, health issues, termination, etc.
Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staff augmentation services offer organizations the ability to respond to increases in demand for IT services without dealing with the costs and hassle associated with reviewing and hiring reliable technical help and without the risk of adding to your permanent head count.
Key aspects of Progent's short-term staff augmentation services include:
Progent's Co-managed Help Desk Call Center Program
- Fast availability of proven network professionals
- Simple engagement, cessation, and resumption of services
- Transparent extension of your full-time network support team
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
- Strong working relationship with a world-class, full-spectrum resource for IT expertise
Progent's shared Help Desk service is a specialized on-going staff expansion alternative that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their full-time IT personnel and Progent's extensive team of technical support experts. Working as a seamless extension of your full-time Help Desk, Progent's shared Help Desk Call Center service is a collaborative support alternative based on by the leading shared professional services (PSA) tool for streamlining, service calls, generating tickets, assigning responsibility, tracking responses, and generating documentation.
Why Choose Progent?
Progent has two decades of background providing remote and onsite network expertise for organizations throughout the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts hold top certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's certifications.
Progent's Practice Areas for Fargo, North Dakota Businesses
Progent's seasoned roster of certified consultants and technical experts can provide Fargo, North Dakota companies a broad array of online consulting and troubleshooting services. Practice areas offered under Progent's reseller program for network service organizations include:
Contact Progent for Temporary IT Staffing for Fargo, North Dakota Organizations
To learn more about Progent's temporary staffing services for Fargo, North Dakota businesses, call 800-993-9400 or visit Contact Progent.