Besides providing rapid access to guidance from top-tier network professionals and subject matter experts (SMEs) to help Fargo, North Dakota organizations to resolve specific IT issues or strategic initiatives, Progent can provide temporary staff augmentation to deal with more generalized services such as desktop support, network administration, and Help Desk response. Temporary staffing makes it possible for organizations to respond to expected or unexpected surges in the need for network services, which may result from situations like company mergers, site moves, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary staffing can also cover gaps resulting from the loss of full-time IT personnel due to scheduled vacations, illness, termination, etc.

Advantages of Progent's Temporary Staffing Services
Progent's temporary staffing services offer organizations the ability to react to increases in requirements for network personnel without dealing with the expense and delays that come with identifying and recruiting appropriate technical personnel and without the risk of increasing your full-time head count.

Important aspects of Progent's short-term supplemental staffing services include:

  • Rapid access to proven IT professionals
  • Easy engagement, cessation, and re-engagement of services
  • Transparent augmentation of your full-time IT staff
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved fast
  • Strong working relationship with a world-class, full-service resource for network expertise
Progent's Shared Help Desk Call Center Program
Progent's co-managed Help Desk Call Center program is a proven flexible staff augmentation alternative that allows IT organizations to share the work of Help Desk support seamlessly between their full-time network staff and Progent's nationwide pool of IT support experts. Working as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk Call Center program is a joint service solution based on by the industry's leading group professional services platform for streamlining, service calls, ticketing, assigning responsibility, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing remote and onsite network expertise for organizations throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's industry certifications.

Progent's Areas of Expertise for Fargo, North Dakota Businesses
Progent's seasoned team of certified consultants offers Fargo, North Dakota businesses a wide array of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Fargo, North Dakota Companies
To learn more details about Progent's temporary supplemental staffing services for Fargo, North Dakota organizations, call 800-993-9400 or visit Contact Progent.