Besides offering fast access to top-tier network professionals and subject matter experts to assist Fargo, North Dakota companies to resolve discrete IT problems or strategic initiatives, Progent offers short-term staffing to deal with more broadly defined assistance like PC support, IT management, and Call Center response. Temporary staffing makes it possible for businesses to deal with anticipated or surprise increases in the need for IT personnel, which may be caused by situations like company mergers, site moves, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also fill gaps left by the absence of full-time staff members because of scheduled vacations, illness, resignation, or other reasons.
Benefits of Progent's Short-Term Staffing Program
Progent's short-term supplemental staffing services offer businesses the ability to react to surges in demand for IT personnel without dealing with the costs and delays associated with reviewing and recruiting professional technical help and without the risk of adding to your permanent staff size.
Key aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Help Desk Program
- Fast availability of reliable network professionals
- Easy engagement, termination, and re-engagement of services
- Transparent extension of your full-time network support staff
- Comprehensive documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Strong working relationship with a world-class, full-spectrum resource for network expertise
Progent's shared Help Desk service is a proven on-going staff expansion option that allows IT groups to share the work of Help Desk Call Center support seamlessly between their in-house IT staff and Progent's nationwide pool of technical support specialists. Working as a transparent extension of your full-time Call Center, Progent's co-managed Call Center service is a collaborative service solution powered by the industry's leading group professional services platform for streamlining, service requests, ticketing, assigning responsibility, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and on-premises network expertise for organizations across the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including CISSP, CISM, and GIAC. Learn more about Progent's industry certifications.
Progent's Practice Areas for Fargo, North Dakota Organizations
Progent's veteran roster of certified engineers offers Fargo, North Dakota companies a wide array of remote consulting and debugging services. Areas of expertise covered under Progent's reseller program for IT service providers include:
Contact Progent for Temporary Staffing Services for Fargo, North Dakota Organizations
To find out more about Progent's temporary staff augmentation services for Fargo, North Dakota organizations, call 800-993-9400 or visit Contact Progent.