Besides offering rapid access to top-tier network professionals and subject matter experts (SBEs) to help Fargo, North Dakota businesses with discrete technical problems or longer-term projects, Progent can provide short-term supplemental staffing to deal with more generalized assistance such as desktop support, IT administration, and Call Center response. Temporary staffing makes it possible for businesses to respond to expected or unplanned surges in the need for network personnel, which may be caused by situations such as company mergers, data center moves, platform migration, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory mandates. Short-term staffing can also cover gaps resulting from the loss of full-time IT personnel because of scheduled vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary IT Staffing Program
Progent's short-term staffing services give businesses the ability to react to surges in requirements for IT services without dealing with the expense and delays associated with vetting and hiring reliable IT help and without the burden of adding to your permanent staff size.
Important features of Progent's temporary supplemental staffing services include:
Progent's Shared Center Service
- Fast access to reliable network pros
- Easy engagement, termination, and re-engagement of services
- Seamless extension of your in-house network support staff
- Comprehensive documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
- Close working relationship with a world-class, full-spectrum resource for network expertise
Progent's shared Call Center service is a proven flexible staff augmentation option that enables IT organizations to divide the responsibilities of Help Desk support seamlessly between their internal network personnel and Progent's extensive pool of IT support specialists. Working as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a collaborative service alternative powered by the industry's leading shared professional services (PSA) tool for managing, service requests, generating tickets, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises network expertise for organizations across the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Fargo, North Dakota Companies
Progent's veteran roster of certified consultants offers Fargo, North Dakota organizations a broad array of online consulting and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service organizations include:
Contact Progent for Temporary Staffing Services for Fargo, North Dakota Businesses
To find out more about Progent's temporary staff augmentation services for Fargo, North Dakota organizations, call 800-993-9400 or visit Contact Progent.