For fast online assistance with data security problems, businesses in Fargo North Dakota can find expert troubleshooting from Progent's certified security professionals. Progent's remote service staff is available to provide efficient and low-cost help with security crises that are impacting the productivity of your information system. Progent's accredited consultants are certified to support environments powered by Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver advanced help for key cybersecurity and recovery technologies like AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-premises backup. Progent's wide array of consulting services addresses firewall expertise, email filtering and encryption, secure system design, and disaster recovery planning. Progent's technical support staff has earned the industry's most advanced security credentials including CISM and Information System Security Architecture Professional (ISSAP).

Progent offers remote security support services on a by-the-minute basis with no minimum minutes and without additional charges for sign-up or off-hour support. By billing by the minute and by providing top-level support, Progent's billing policy keeps costs under control and avoids situations where quick fixes turn into big bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel may take longer to become aware of a penetration and are less able to organize a quick and forceful defense. The more lateral progress ransomware is able to manage inside a victim's network, the longer it will require to recover core operations and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist you to take the time-critical first steps in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist businesses to locate and isolate breached devices and protect undamaged assets from being penetrated. If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Should We Do?
Network Security Consulting FirmIf your network is now experiencing a network security crisis other than ransomware, visit Progent's Urgent Online Technical Help to see how to receive fast assistance. Progent has a pool of veteran cybersecurity specialists who can provide remote and on-premises support that includes threat containment, mitigation, restoration, forensics, and hardening of your security posture to protect against future exploits.

For businesses that have planned carefully for being hacked, the step-by-step post-attack response procedure promoted by Global Information Assurance Certification is Progent's preferred method of handling a serious security attack.

Introduction to Security Expertise
Managing computer protection as well as planning for restoring vital information and functions following a security breach requires an on-going effort that entails an array of technologies and procedures. Progent's certified security professionals can assist your business at whatever level in your efforts to guard your information network, ranging from security assessments to creating a complete security strategy. Key areas supported by Progent's experts include Planning and Prevention, Information Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Threats.

Planning and Building Secure Environments
Every company should develop a thoroughly thought out security strategy that incorporates both proactive and reactive steps. The pre-attack plan is a set of steps that works to reduce vulnerabilities. The post-attack strategy specifies procedures to assist IT personnel to evaluate the damage resulting from an attack, repair the damage, record the event, and restore business activity as soon as feasible. Progent can show you how to design security into your business processes. Progent can configure auditing software, define and execute a secure IT infrastructure, and propose processes and policies that will maximize the safety of your network. Progent's security professionals are ready to assist you to set up a firewall, deploy secure online and mobile connectivity to e-mail and data, and install an effective virtual private network.

If your company is looking for an economical way for jobbing out your security management, Progent's 24x7 Network Support Packages include continual remote network tracking and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud-based infrastructure and that are compliant with regulatory data security standards. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Recovery and Security Forensics
Progent provides skill in recovering systems and computers that have been compromised, are quarantined, or have failed following a security breach. Progent can help evaluate the losses caused by the assault, return your company to ordinary business operations, and retrieve data compromised as a result of the attack. Progent's certified specialists can also manage a thorough forensic analysis by going over activity logs and using other proven forensics techniques. Progent's background with security issues minimizes your business disruption and allows Progent to recommend efficient ways to prevent or mitigate new assaults.

Ransomware Cleanup and Recovery Services
Progent can provide the services of proven ransomware recovery experts with the skills to restore an IT network compromised by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky. To learn more, visit ransomware cleanup and restoration expertise.

Work-from-Home (WFH) Security Solutions
At-home staff members typically utilize their own devices and often operate in a unsecured physical area. This situation increases their susceptibility to cyber attacks and calls for judicious deployment of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the creation of security policies built on leading practices. Progent's seasoned team of at-home workforce support experts can assist your business to design, implement and manage a compliant security solution that guards critical information assets in environments that include remote workers.

Patch Management Services
Progent's support services for patch management provide organizations of any size a flexible and affordable alternative for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving information system. Besides maximizing the protection and functionality of your computer network, Progent's software/firmware update management services permit your IT team to focus on more strategic projects and activities that deliver the highest business value from your network. Find out more about Progent's patch management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat management stack that features computer learning software and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in minutes to defend endpoints against increasingly sophisticated cyberthreats including ransomware, known and zero-day malware, trojan viruses, hacking tools, memory exploits, script misuse, destructive macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the initial incident response software deployed by Progent to provide control and visibility of a client's system in the first stages of a ransomware recovery. For more information, refer to Progent's SentinelOne-powered Extended Detection and Response solutions.

Support for's NodeZero Pentest Products
NodeZero from is a leading-edge penetration test (pentest) platform that supports continuous, simultaneous, automated testing of your internal and perimeter network to help you expose, prioritize, fix, and confirm cybersecurity weaknesses before threat actors can exploit them. Progent can provide the expertise of a NodeZero Certified Operator who can assist you to use NodeZero to carry out comprehensive pentests of your perimeter and your internal network in order to determine your current security posture. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to design and deploy a unified cybersecurity ecosystem that simplifies management and delivers maximum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To find out additional information about Progent's vulnerability analysis services powered by on NodeZero's PEN test platform, see Consulting Support for NodeZero's PEN Test Platform.

Stealth Penetration (PEN) Security Testing Services
Stealth intrusion checking is an important component of any overall IT system security strategy. Progent's security professionals can run thorough penetration checks without the knowledge of your company's in-house IT staff. Unannounced penetration testing shows whether existing security monitoring systems such as intrusion detection alerts and event log analysis are correctly set up and consistently observed. Progent can provide continuous automatic PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and unsound product defaults can be combined by hackers into the multi-vector attacks common to modern strains of ransomware. Get additional information about Progent's Stealth Penetration Assessment Experts.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight family of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based analysis tools to defend endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely evade traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the entire threat progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP deployment that meets your company's unique requirements and that helps you demonstrate compliance with government and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Backup
Progent has worked with leading backup/restore technology vendors to create ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your backup operations and allow non-disruptive backup and rapid recovery of important files/folders, applications, system images, and virtual machines. ProSight DPS helps your business recover from data loss resulting from equipment failures, natural calamities, fire, malware like ransomware, human error, malicious insiders, or application bugs. Managed services in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these fully managed backup services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other personal devices. With 2FA, whenever you sign into a protected application and enter your password you are requested to confirm who you are on a device that only you possess and that uses a separate network channel. A wide range of devices can be used as this second means of authentication such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate several verification devices. To find out more about Duo identity validation services, see Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's veteran engineers can provide world-class support in key areas of computer protection such as:

Vulnerability Audits and Compliance Testing
Progent offers expertise with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of automatic system scans to reveal possible security holes. Progent has extensive experience with these tools and can help you to analyze assessment results and respond efficiently. Progent's security consultants also can perform web application validation and can conduct thorough evaluation of enterprise-wide security to determine your company's compliance with important global security specifications such as HIPAA, PCI, and ISO. Also, Progent can evaluate the strength of your wireless protection covering stationary wireless appliances as well as portable handsets. Get additional details about Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver in-depth technical services for Cisco's entire family of security and Virtual Private Network (VPN) solutions such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Get more information concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Solutions
As well as supporting a wide range of protection technologies from Microsoft and Cisco, Progent can provide organizations of any size expert consulting for technologies from other important firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

CISM Security Support Expertise
Certified Information Security Manager (CISM) Engineers for Fargo North DakotaCISM defines the core skills and international benchmarks of performance that IT security managers are required to master. It offers business management the confidence that those who have earned their CISM have the experience and knowledge to offer effective security management and engineering services. Progent can provide a CISM support professional to help your organization in critical security disciplines such as data protection governance, risk management, information protection program control, and crisis response management.

Read the details about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

CISSP Security Support Expertise
CISSP Certified Network Security Consultants for Fargo North DakotaProgent's CISSP experts are cybersecurity engineers who have earned CISSP certification as a result of verified experience, extensive study, and formal testing. CISSP Certification indicates expertise in an international standard for information security. American National Standards Institute has given the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge included under CISSP include security administration procedures, security design and test systems, connection permission systems, applications development security, business processes security, physical security, cryptography, communications, network security, and business continuity planning.

Get additional information concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Premier Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Fargo North DakotaProgent's ISSAP Certified security experts are specialists who have been awarded ISSAP certification following thorough examination and significant hands-on work with information security design. ISSAP security experts possess in-depth knowledge of access control mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can help your company with all phases of secure network architecture.

Get the details concerning Progent's ISSAP Certified Protected IT Infrastructure Engineering Support.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your organization to utilize modern system security engineering theory and processes in system development, review system security designs based on cybersecurity engineering best practices, produce viable system designs that include compliant security features for all critical system functions, develop effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose practical cybersecurity solutions that balance your operational goals with your company's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Support Services
Certified Information Systems Auditor (CISA) Engineers for Fargo North DakotaThe CISA credential is a prestigious achievement that signifies mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass a comprehensive test administered by the ISACA professional group. Progent can provide the services of a CISA-Premier security professional trained to assist businesses in the areas of IS audit process, IT administration, network assets and architecture lifecycle, IT service delivery, protecting data resources, and disaster recovery planning.

Get more details concerning Progent's Certified Information Systems Auditor (CISA) Consulting Services.

CRISC IT Risk Management Experts
CRISC IT Risk Engineers for Fargo North DakotaThe Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate a consultant's ability to design, deploy, and maintain information system controls to mitigate risk. Progent offers the services of a CRISC-certified engineer to assist your company to create and execute a workplace continuity or disaster recovery plan that follows leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Progent's network risk mitigation expertise is complementary to the services provided by Progent's CISA-Certified consultants for objectively assessing your IT management mechanisms and also with the services of Progent's CISM-certified experts for designing company-wide security policies and procedures.

Find out more information concerning Progent's CRISC-certified Risk Mitigation Services.

GIAC (Global Information Assurance Certification) Consulting Expertise
Security Engineers with Global Information Assurance Certification for Fargo North DakotaGIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of network security experts. GIAC's mission is to make sure that an accredited security consultant has the knowledge needed to provide services in vital areas of network, information, and application security. GIAC certifications are recognized by businesses and institutions all over the world including U.S. NSA. Progent offers the support of GIAC certified professionals for any of the security capabilities addressed under GIAC certification topics including auditing security systems, security incident handling, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Find out more details concerning Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Expertise
If your business is located in Fargo North Dakota and you're looking for cybersecurity support services, phone Progent at 800-993-9400 or visit Contact Progent.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Onsite IT Consulting
Progent locations in The Dakotas

City Address Phone Link
Fargo Fargo Executive Suites, 122 North Broadway
Fargo, ND 58102
United States
(701) 540-9003 Fargo Network Support Services
Sioux Falls 519 West 22nd Street, Suite 100
Sioux Falls, SD 57105
United States
(605) 937-5911 Sioux Falls Network Support Services

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    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous testing and significant experience with information security design. ISSAP security experts possess comprehensive knowledge of access control systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-premier security specialists can help your business with all aspects of secure network architecture.

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    Progent's Windows Server 2019 disaster recovery planning consultants can help you to plan and deploy a disaster recovery system based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    Top ProSight Email Guard Content Filtering Services

    Progent's ProSight Email Guard uses the technology of leading information security companies to provide web-based control and comprehensive protection for your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

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    Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and execute an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control network ecosystems that span branch offices, data centers, and cloud resources.

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    Progent's non-stop interoffice connectivity and fault tolerant network infrastructure professionals can help small companies create fault tolerant Interoffice connectivity via redundant networks featuring automatic failover. Progent's CCIE engineers can design and implement high-availability Inter-office connections supported by non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers economical non-stop interoffice networking.

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    Progent's management team includes industry professionals with decades of background providing network consulting services, technical support, and strategic information system planning to businesses ranging from small offices to global enterprises. Great support calls for great people, and Progent has put together a management team able to provide customers with the best service value in the industry.

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    Progent offers small and mid-size businesses professional support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors such as WatchGuard, Juniper Networks, and Symantec. Progent can show you how to design a comprehensive security strategy and choose the right technologies from multiple suppliers to achieve your security objectives while sticking within your spending restraints.

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    Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the value of Exchange 2010 for your company and can assist your IT staff to plan and implement an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide fast payback by improving your productivity, lowering the cost of equipment and service, simplifying administration, and integrating your key communications platforms.

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    Progent's Microsoft-certified engineers can help you to automate desktop change and update management by providing expertise with management platforms that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).

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    Progent's certified IT consultants offer Windows Server 2016 integration consulting services to help businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Progent's Management Team Small Business IT Support

    Progent's management team includes industry professionals with decades of experience delivering network consulting services, technical support, and strategic IT planning to businesses ranging in size from startups to global enterprises. Great service requires great people, and Progent is proud to have put together a management staff that can provide businesses with the best service value available anywhere.

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    ProSight Reporting is a growing line of real-time reporting tools designed to work with the industry's leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent can deliver a wide array of affordable online and onsite support services to help you to install, administer, and troubleshoot desktops and mobile devices powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.

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    Progent can help your business to understand the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid solutions that seamlessly combine on-premises and cloud-based products and services.

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    Progent's staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry experience, at the forefront of network support, performing a wide range of IT projects for a large array of clients. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting personnel. This means that you get not only world-class technical skills, but also a support engineer with field-tested approaches for using computer knowledge to fix actual network problems efficiently.

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    Progent is one of the most experienced network consulting companies for integrating email systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full benefits of Microsoft Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 management.

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    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that matches best with your company's goals. Progent can also assist you with designing, deploying, managing and troubleshooting powerful IT applications powered by Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.

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  • Remote Server Management Network Consulting
    Automated Server Management Technical Support

    ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they can disrupt productivity.

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    Progent's certified professionals can help you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and migration strategies, integrate Windows Server 2008 with your IT environment and applications, educate your support staff how to run enhanced administration utilities, and deliver ongoing consulting and technical support via low-cost alternatives such as Contact Center support and remote technical support.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.

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  • Meraki Access Point Security Troubleshooting
    Meraki MR62 Access Point Network Consultants

    Progent's Meraki Wi-Fi access point experts offer online and onsite support services to assist businesses of any size to design, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and manage Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.

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    Consulting Services Exchange 2010 Migration

    Progent's Microsoft-certified engineers can provide low-cost online and onsite help to implement your upgrade to Exchange 2010, generate comprehensive documentation of your upgraded messaging environment, educate your network support team and end users to get them ramped up quickly on Exchange Server 2010, and provide continuing management services and technical help. Progent can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

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    Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.

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    Progent's Apple Mac experts can promote the creative facets of Macintosh computing by providing help services and training in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

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    Progent can provide one-on-one education designed for individuals who want to expand their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online classes for Mac applications.

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    Progent offers live remote instruction for popular desktop apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the benefits of traditional in-person seminars, including immediate communication between students and teachers, but avoids the expenses of travel and the challenge of attempting to accommodate the availability of multiple workers. Offered to individuals or groups of any size, Progent's live online instruction allows the teacher to run the class from a remote office and the students can be dispersed throughout an office or across the the U.S. Virtual instruction deploys proven teaching tools such as virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and personalized to specific topics or longer in time and broader in coverage.

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