To get immediate online assistance with computer security issues, businesses in Fargo North Dakota have access to expert expertise from Progent's security engineers. Progent's remote service consultants are available to offer effective and economical help with security issues that are impacting the viability of your information system. Progent's accredited engineers are certified to provide help for environments based on Microsoft, Linux, macOS and OS X, Solaris, and major versions of UNIX. Progent's broad selection of consulting services covers firewall technology, email filtering and encryption, protected system architecture, and business continuity preparedness. Progent's support team has earned the industry's top security certifications including Certified Information Security Manager and Information System Security Architecture Professional (ISSAP).

Progent provides online security support on a by-the-minute basis without minimum call duration and without extra charges for setup or off-hour support. By charging per minute and by providing top-level help, Progent's billing model keeps expenses low and eliminates scenarios where simple fixes turn into big expenses.

Our Network Has Been Attacked: What Are We Supposed to Do?
Cybersecurity ConsultingIf you are currently experiencing a network security emergency, go to Progent's Urgent Remote Computer Help to see how to receive immediate aid. Progent maintains a pool of certified cybersecurity specialists who can provide online and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to guard against future attacks.

For companies who have planned carefully for being hacked, the step-by-step post-attack handling procedure outlined by GIAC is Progent's preferred method of reacting to a serious security attack.

Overview of Progent's Security Services
Managing computer security and preparation for recovering critical information and systems following a security breach requires a continual effort involving an array of technologies and procedures. Progent's certified security engineers can support your business at all levels in your efforts to safeguard your IT network, from security assessments to designing a complete security plan. Important technologies supported by Progent's experts include Planning and Implementation, Data Recovery and Security Failure Analysis, and Outsourced Protection from Email-Based Spam and Viruses.

Designing and Implementing Secure Environments
Any company ought to have a carefully thought out security plan that includes both preventive and responsive activity. The proactive plan is a collection of steps that helps to minimize security gaps. The reactive strategy specifies activities to help IT staff to assess the damage caused by a breach, repair the damage, document the experience, and restore business functions as quickly as possible. Progent can advise you how to build protection into your company operations. Progent can configure auditing software, define and implement a secure computer infrastructure, and recommend procedures and policies that will maximize the safety of your information system. Progent's security experts are ready to assist you to set up a firewall, deploy protected online and mobile connectivity to email and information, and configure an effective virtual private network.

If your company is looking for an economical way for outsourcing your network security administration, Progent's Round-the-clock Network Support Packages feature automated remote network tracking and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that comply with government and industry security standards. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

Data Recovery and Security Forensics
Progent has skill in restoring systems and computers that have been compromised, are in question, or have stopped working following a security breakdown. Progent can show you how to determine the damage caused by the attack, restore ordinary functions, and recover information lost as a result of the breach. Progent's certified engineers can also perform a comprehensive forensic evaluation by going over event logs and using a variety of advanced forensics techniques. Progent's experience with security problems reduces your business disruption and permits Progent to recommend effective ways to prevent or mitigate future assaults.

Ransomware Cleanup and Restoration Expertise
Progent can provide the services of proven ransomware recovery consultants with the skills to reconstruct an information system compromised by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock. For more information, visit ransomware removal and restoration expertise.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight series of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to guard endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the complete threat lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge technologies incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also assist you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical files, apps and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading information security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be moved easily to a different hosting solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can eliminate up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's security engineers offer world-class expertise in key areas of IT security such as:

Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with information risk auditing utilities like Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of automatic system tests to reveal possible security problems. Progent has broad experience with scanning tools and can help your company to understand audit results and respond efficiently. Progent's security consultants also can perform web application testing and can conduct expert evaluation of corporate-wide security to determine your company's compliance with major industry security standards including FISMA, NIST, and ISO. In addition, Progent can assess the strength of your wireless security covering stationary wireless equipment plus portable devices. Learn more details about Progent's Vulnerability Evaluation and Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide in-depth consulting expertise for Cisco's entire range of protection and Virtual Private Network solutions including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst switches. Find out additional information about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Consulting Services
As well as supporting a wide range of protection solutions from Microsoft and Cisco, Progent can provide organizations of any size expert consulting for products from other major firewall and Virtual Private Network vendors. Progent's engineers can provide:

Unannounced Penetration Checking Services
Stealth penetration testing is a key method for helping businesses to find out how exposed their IT environments are to potential attacks by revealing how well network security policies and technologies hold up to planned but unannounced penetration efforts instigated by seasoned security engineers using advanced hacking methods. Read more details concerning Progent's Penetration Testing Services.

CISM Security Consulting Expertise
Certified Information Security Manager Engineers for Fargo North DakotaCertified Information Security Manager defines the core skills and international benchmarks of performance that IT security professionals are expected to achieve. It provides executive management the assurance that those who have earned their accreditation possess the experience and knowledge to provide effective security administration and consulting services. Progent can provide a CISM expert to assist your enterprise in critical security disciplines such as information security governance, vulnerability assessment, information security process control, and crisis handling support.

Find out additional information concerning Progent's CISM Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Premier System Security Engineers for Fargo North DakotaProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP certification through demonstrated experience, extensive study, and exhaustive testing. CISSP Certification indicates mastery of an international standard for information security. ANSI has given the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Fields of knowledge included under CISSP include cybersecurity administration practices, security design and models, access permission systems, applications development security, operations security, physical security, cryptography, telecommunications, network security, and business continuity planning.

Find out additional details concerning Progent's CISSP Support Services.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Fargo North DakotaProgent's ISSAP Premier security experts are specialists who have earned ISSAP status after rigorous examination and significant experience. field experience with information security architecture. ISSAP security experts possess in-depth knowledge of access management systems and methodologies, phone system and network protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security experts can help your business with all phases of secure network architecture.

Learn more information concerning Progent's ISSAP Accredited Secure IT Infrastructure Engineering Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to help your organization to utilize modern system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering best practices, create cohesive system designs that incorporate compliant cybersecurity features for all critical system functions, develop effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical cybersecurity solutions that balance your operational requirements with your company's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Consulting Expertise
CISA Cybersecurity Auditor Experts for Fargo North DakotaThe Certified Information Systems Auditor (CISA) credential is a prestigious qualification that indicates expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass an exhaustive test overseen by the ISACA professional group. Progent can provide the expertise of a CISA-Certified security audit professional trained to assist businesses in the areas of information systems audit process, IT administration, network assets and architecture lifecycle, information technology support, protecting data assets, and business continuity preparedness.

Read additional information concerning Progent's CISA Professional Expertise.

CRISC IT Risk Mitigation Experts
CRISC-certified Network Risk Engineers for Fargo North DakotaThe CRISC program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, implement, and maintain IS controls to mitigate network risk. Progent offers the services of a CRISC-certified consultant to help your company to develop and carry out a workplace continuity plan that follows industry best practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk management services are complementary to the support provided by Progent's CISA-Certified consultants for objectively assessing your IT management design and with the expertise of Progent's CISM-certified consultants for implementing company-wide security policies and procedures.

Learn the details about Progent's CRISC-certified Network Risk Mitigation Expertise.

Global Information Assurance Certification Professional Services
Security Consultants with GIAC Certification for Fargo North DakotaGIAC was established in 1999 to validate the knowledge of information technology security engineers. GIAC's goal is to make sure that a certified security consultant possesses the knowledge needed to provide services in important categories of system, information, and program security. GIAC accreditations are acknowledged by companies and government organizations all over the world including United States National Security Agency. Progent can provide the assistance of certified security engineers for all of the security services covered under GIAC accreditation programs including assessing security systems, incident response, intrusion detection, web services security, and security information and event management (SIEM) solutions.

Find out additional information about Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Help
If your organization is located in Fargo North Dakota and you're trying to find computer security consulting, call Progent at 800-993-9400 or go to Contact Progent.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Onsite IT Consulting
Progent locations in The Dakotas

City Address Phone Link
Fargo Fargo Executive Suites, 122 North Broadway
Fargo, ND 58102
(701) 540-9003 Fargo Network Support Services
Sioux Falls 519 West 22nd Street, Suite 100
Sioux Falls, SD 57105
(605) 937-5911 Sioux Falls Network Support Services




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  • Microsoft Project Server 2013 Support Services 24x7x365 Microsoft Applications Consultants Project Server 2010
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  • Exchange Server 2000 Upgrade Integration
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    Progent is one of the most expert information technology support firms for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Microsoft Exchange 2000 under typical scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.

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    NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are as far as 185 miles apart. Progent's team of seasoned network consultants can help your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by delivering help with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your DR system to show compliance with industry standards and government requirements.

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    Progent delivered a wireless integration solution that allowed a school to improve productivity and eliminate the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative provided improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it offered protection against local interference.

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    Progent offers enterprise customers the services of a NetApp-certified consultant for online or on-premises expertise for NetApp's entire line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage environments efficiently following best practices.

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    Progent's certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, create test systems and migration strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management staff, create an enterprise-wide security plan, streamline network management, help with application development, and build and validate a disaster recovery/business continuity plan.

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    Progent's Cisco-authorized network experts can help you design an affordable, high availability Internet configuration solution that can deliver 24x7 Internet connectivity through a wide range of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE engineers to show you how to utilize the most current techniques for fault tolerant Internet connections to build an economical, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections.

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    Progent offers affordable online support to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.

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    Progent's Microsoft-certified consultants have over a decade of experience providing email solutions for customers ranging from small offices to large enterprises. Progent provides affordable support for all editions of Exchange Server to strengthen email and virus security, design fault tolerant email systems, and facilitate remote and wireless email connectivity. Progentís Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. In addition offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can help you integrate Outlook Web App for all major web browsers. For e-mail virus protection, spam filtering and data data leak protection, Progent offers Email Guard managed services.

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    Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and migration support for Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined deployment and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration technical help.

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    Progent's Cisco-Certified network consultants can assist you to use Cisco's network management tools alongside a variety of powerful third-party products to create a comprehensive network management solution to keep your environment operating smoothly, conserve limited resources, guard your data, recover quickly from device breakdown or malicious attacks, and allow you to expand or reassign valuable resources intelligently and affordably as your business evolves.

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    ProSight DPS Hybrid Cloud Backup/Recovery Specialist

    ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information.

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    Progent has more than a decade of experience configuring, and supporting the key components that make up Microsoft System Center and can help your organization to design, deploy, maintain, and fix your System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can help you to upgrade to the current edition of System Center from an earlier release or from a third-party IT management platform to deliver the advantages of best-in-class provisioning, automation, security, plus infrastructure and critical application performance monitoring.

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    Progent's Cisco-certified CCIE network consultants can assist you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software support.

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    Progent can help you prepare and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your security, enhance your analytics, take complete advantage of Microsoft Office support, and minimize business disruption by creating and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.

  • Support Services Outlook autodiscover Microsoft Certified Office 365 and Android Remote Support
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  • Remote Monitoring and Reporting Online Support Services
    Remote Monitoring and Reporting Support and Help

    Medium-size companies can get all the advantages of Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced IT service programs, medium-size businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with server monitoring, proactive alerts, in-depth system analysis, Help Desk Call Center, and online service. For companies with line-of-business applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide medium-size company networks enterprise-class reliability, security and productivity.

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  • Troubleshooting Microsoft Virtual Machines Largest Microsoft Experts Virtual Server 2005 Engineer
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    Progent offers onsite training customized for people who wish to broaden their knowledge of the macOS and OS X platform, Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for macOS and Mac OS X application software.

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    SPA500 Series IP Phone Support and Integration

    Progent's Cisco-certified IP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco SRST systems for survivability.

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  • Online Office Word Training Information Technology Outsourcing Companies
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    Progent offers customized remote instruction for an array of desktop applications and operating systems such as Microsoft Office Excel, Word, PowerPoint and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the benefits of traditional in-person instruction, such as instant interaction between clients and trainers, but avoids the expenses of travel and the hassle of attempting to accommodate the availability of multiple trainees. Offered to single students or classes of all sizes, Progent's live online instruction allows the instructor to conduct the class from an online office and the clients can be dispersed across an office or across the country. Live online education utilizes powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and personalized to specific topics or extended in time and wider in coverage.

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  • Microsoft Certified Exchange 2013 Compliance Remote Technical Support
    Exchange 2013 eDiscovery IT Services

    Microsoft Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements favorably impact vital facets of IT such as manageability, high availability (HA), security and compliance, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange 2013.


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