Expanding your telecommuter workforce may have a major impact on network architecture, cybersecurity, and corporate processes. Progent has two decades of background helping SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Fargo company to pick the right technologies and follow best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns top business value. Progent offers services that go from as-needed expertise for helping you past occasional IT bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent can assist Fargo, North Dakota businesses to succeed with any aspect of creating a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.
IP Voice Solutions for At-Home Workers
Extending the company PBX environment to include telecommuters is vital to maintaining an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP management. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their existing Cisco IP voice environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. CUCM manages other combined media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist your company to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate perimeter
like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to work with these solutions and deliver as-needed configuration and troubleshooting services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Fargo, North Dakota business, call 1-800-993-9400 or go to Contact Progent.