Enlarging your remote workforce can have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of background helping SMBs to design, configure, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Fargo organization to pick the right tools and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers top value. Progent offers services that go from on demand guidance for helping you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help Fargo, North Dakota organizations to with any aspect of creating a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, endpoint security, data protection solutions, and streamlined management.

IP Voice Integration for At-Home Workers
Extending the business PBX system to accommodate remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-based IP voice products are popular with small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's current or legacy products for IP voice management. Progent can help organizations of any size to plan or tune a telecommuter IP voice environment that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia applications used across the network. CUCM manages other combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, visit Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can assist your company to maintain your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other legacy VoIP products, refer to CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to work with these VoIP solutions and deliver on-demand integration and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Fargo, North Dakota organization, call 1-800-993-9400 or refer to Contact Progent.