Enlarging your remote workforce can have a significant impact on network architecture, cybersecurity, and company processes. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Fargo company to pick the right tools and adhere to best practices in creating and operating a safe virtual solution for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide support services that go from as-needed guidance for helping you past occasional technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent can assist Fargo, North Dakota organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and streamlined management.

VoIP Solutions for an At-Home Workforce
Extending the corporate phone environment to accommodate remote users is vital to supporting a productive work-at-home solution. A variety of cloud-centric VoIP platforms are popular with small and mid-size businesses to support teleworkers. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can assist businesses of all sizes to design or maintain a remote VoIP service that delivers the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations tune their existing Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software used throughout the network. Unified Communications Manager manages additional mixed media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM support, see Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these VoIP solutions and provide as-needed deployment and debugging services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Fargo, North Dakota organization, call 1-800-993-9400 or refer to Contact Progent.

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