Expanding your telecommuter workforce can have a significant impact on network infrastructure, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Fargo organization to select the right tools and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers services ranging from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Fargo, North Dakota companies to succeed with any facet of building a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, data security, backup/restore solutions, and centralized management.

IP Voice Solutions for At-Home Workers
Expanding the company PBX environment to accommodate remote users is critical to supporting an effective at-home workforce. A variety of cloud-based VoIP products are used by small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's current or legacy products for VoIP solutions. Progent can assist businesses of all sizes to plan or maintain a telecommuter VoIP service that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses tune their existing Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software used across the network. CUCM manages other mixed media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to CUCM consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent's consultants can assist you to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, refer to CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to work with these VoIP solutions and provide as-needed integration and debugging services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Fargo, North Dakota business, call 1-800-993-9400 or visit Contact Progent.