Enlarging your remote workforce may have a major effect on IT architecture, security, and corporate workflows. Progent has two decades of background assisting SMBs to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Fargo company to pick the right tools and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent can provide services ranging from as-needed guidance for helping you past challenging technical bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Fargo, North Dakota organizations to succeed with any aspect of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

VoIP Solutions for Teleworkers
Extending the corporate PBX system to include teleworkers is critical to supporting a productive work-at-home solution. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP management. Progent can help businesses of all sizes to design or tune a telecommuter IP voice service that delivers the versatility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist businesses optimize their current Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and multimedia apps deployed across the network. CUCM supports additional combined media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, refer to CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to support these solutions and provide online integration and debugging services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Fargo, North Dakota organization, call 1-800-993-9400 or refer to Contact Progent.