Immediate Remote Help for Fargo North Dakota Computer Networks
Fast Phone Help for Fargo NetworksFor companies in Fargo North Dakota, Progent provides online help for information systems based on Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to companies in every state in the U.S. (Check out testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to solve challenging networking issues, as well as the services of CISSP-certified security experts to help with high-level security architecture and troubleshooting jobs.

Progent's online technical support engineers offer excellent leverage because they possess the real-world background and have access to the advanced technology needed to resolve the majority of information system issues rapidly. This reduces direct expenses since service calls require fewer billable minutes. Online support also avoids the cost of dispatching an engineer to your site. Your company saves even more with indirect expenses by minimizing or avoiding system outages and associated losses stemming from business discontinuity, upset clients, unproductive workers, and distracted executives. Progent's advanced online consulting experience is particularly important for businesses that depend on public clouds for critical network infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises tech support may not be an option.

Progent's billing model for online help is designed to stretch your IT service dollar. Progent bills per minute for telephone-based assistance, so you owe only for the services that you receive. In contrast to many remote support companies, Progent requires no initialization fee or minimum job duration. Progent's one-minute granularity and clean policy for billing prevent situations where speedy. minor solutions manage to end up as big tabs. Progent's skill at handling technical issues efficiently means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined an arsenal of customized technologies and field-tested methodologies that ensure the highest level of effectiveness for remote consulting and repair for computer systems of all sizes. Progent provides protected VPN support for gateways from multiple popular sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the consultants of Progent's remote service group to connect to your company's network remotely without violating system security.

Progent's powerful technical support reporting system includes extensive histories describing all service that Progent's customers have received. Progent's staff consultants have the benefit of the records of assistance provided to every Progent customer by any engineer. This history of issues and resolutions is stored as an easily accessible proprietary database that permits Progent's remote technical professionals to communicate their knowledge company-wide to ensure that the effectiveness of Progent's technical support improves over time. Progent's advanced certifications and working relationships with important industry leaders such as Cisco and Microsoft open up other massive support knowledge bases and permit fast access to manufacturers' in-house support staff so Progent's remote consulting experts are able to find the most efficient solutions in the least time.

Remote technical support services offered by Progent to companies in Fargo North Dakota include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price managed services designed to enable small and mid-size organizations to benefit from the same advanced technology deployed by some of the world's leading corporations. Progent's ProSight suite of outsourced network management services addresses all key facets of information technology including email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis tools to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you prove compliance with legal and industry data security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup processes and allows fast restoration of vital files, applications and VMs that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading data security vendors to provide centralized management and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their networking appliances such as switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating tedious network management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require important software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so all looming issues can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory environment. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier management, better compliance with information security regulations, more efficient utilization of network resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's preparedness to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your existing AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective AV and backup environment that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent can provide the skills of seasoned remote consulting experts for special information technology projects. Billing charges for ongoing consulting tasks are set based on the qualifications of the consultants required. Progent's background in these special areas of information technology allows clients to complete major initiatives economically and on time. Progent's project-based remote consulting solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center support programs for companies with environments that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center services, shared Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer smaller organizations a complete solution that manages all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent's Help Desk Call Center consulting support can aid you in building an effective new Help Desk Call Center or improving your established one, selecting or modifying Help Desk application software to address the special requirements of your business, or adding temporary phone support personnel to work with your existing Call Center group to handle demanding situations such as software migrations, major upgrades, or rolling out new business software.

    Progent's Call Center staff of experienced information technology professionals offers your computer users in Fargo North Dakota fast communication with an efficient support group with years of background offering phone help and online repair service for IT systems based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's concentration is to earn the Call Center recognition as a significant driver of company productivity, and Progent's goal is to resolve and not merely annotate network problems.

  • Business Applications Services: Education, Custom Development, and Integration
    Progent's Applications Experts staff can supply phone-based professional consulting support and education in special business application areas that include ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for familiar Microsoft applications including Microsoft CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. To read more information about Progent's expertise, customization, and education offerings, refer to Progent's Applications Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10 clients; seamless management of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of System Center 2016, extend or tune an existing one, upgrade smoothly from a previous release of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent offers businesses in Fargo North Dakota remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting and System Center 2012 Operations Manager troubleshooting and support. Progent can customize Operations Manager for your environment so that your network maintenance is proactive rather than reactive. By uncovering emerging trouble spots before they evolve into downtime, remote monitoring can ward off disruptive and costly information system crises. Progent can also use network monitoring products like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X environments, Windows environments, or systems powered by a mix of platforms.
How Your Fargo Company Can Contact Progent's Remote Service Professionals
To contact Progent about urgent remote expertise with Microsoft Windows, macOS and OS X, or Linux computer systems, visit Progent's Nationwide Online Help, phone 1-800-993-9400, or visit Contact Progent. For businesses and startups in Fargo North Dakota, Progent's online network support engineers can deliver effective and cost-effective IT help whenever your company needs it. More than a decade of providing remote tech support has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to develop high-end troubleshooting capability and to refine online access technology to solve IT problems rapidly while avoiding the expense and lost productivity that comes with on-site support calls.

Even if your Fargo organization has a local freelance support technician or maintains an in-house IT staff that know how to deal with typical computer issues, Progent’s Microsoft and Cisco certified consultants can still offer a convenient and seamless virtual extension of your on-site resources for situations when your regular IT support personnel either lack the availability or the experience to handle sudden network crises or particularly complicated integration problems.

Benefits of Progent's Network Help for Businesses in Fargo North Dakota
Progent's online IT consulting services enable your Fargo business to enjoy the benefits of timely, enterprise-class network support without the expense of maintaining an in-house IT staff. Your network will derive greater strategic value by being more reliable, efficient, and secure. Advantages to your company include:

  • Seamless virtual extension of your local support resources
    With most companies in Fargo North Dakota, nearby network service providers, whether made up of independent consultants or an internal IT staff, can handle typical network issues. However, major troubles might occur when your regular resources are too busy or absent, and some problems may stem from IT products that is beyond the scope of your onsite support people. In these situations, Progent's on-call service professionals provide a convenient, fast, and affordable way to augment your local resources and to pass on valuable knowledge to improve your capability to deal with downstream problems locally.

  • Reduced Dependence on Freelance Consultants
    For IT maintenance, smaller organizations often rely on independent freelance service providers. While independent service people carry smaller overhead than big consulting organizations and can often charge marginally less, they are sometimes overextended, making it impossible to respond quickly to urgent situations. If a freelance consultant is occupied with another client, sick, on vacation, or in training, the absence of reserve personnel may force your business to go without help during an IT crisis. As your business expands, system unavailability and trouble with vital software are more expensive. The money you thought you were conserving on an independent can be eaten up quickly by reduced productivity. Progent provides a ready source of backup service expertise to insure your IT system stays up and running.

  • Create a Scalable Basis for Smooth Expansion
    Companies typically start with an IT system created on a shoestring budget. Lacking a robust infrastructure, band-aid repairs can get thrown onto a shaky foundation. As a network grows, stability and scalability issues can impede the success of the business. These badly designed systems require careful analysis, smart strategic planning, and broad-based technical knowledge to upgrade to a network infrastructure that can provide the stable foundation to handle critical business requirements and simplify downstream growth.

  • Interact with Solution Providers Instead of Technology Resellers
    Smaller businesses need guidance and technical education to negotiate an ever more complicated maze of technology alternatives capable of promoting business success and enhancing efficiency. They do not need a network engineer who is trying to earn a commission on a certain vendor's technology. IT support and product sales can lead to a scenario where the proposed solution is built around a profitable product rather than the genuine needs of a client. Progent avoids these conflicts by selling only services instead of products. This allows Progent to match IT consulting with the best interests of customers.

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, range of IT knowledge, fine tuned remote support tools, and familiarity with enterprise networking enable offices to escape the pitfalls associated with excessive reliance on smaller service firms, individual freelance consultants, or over-stretched internal IT help.

Progent stands out by providing:

How Does My Business Start Receiving Remote Computer Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.



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    Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.

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    Progent has over 10 years of background integrating, and supporting the key platforms that make up Microsoft System Center and can assist your organization to plan, deploy, maintain, and repair your Microsoft System Center 2012 R2 solution to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current edition of System Center from an older release or from a third-party datacenter management platform to deliver the benefits of best-in-class provisioning, automation, security and compliance, plus infrastructure and critical application performance monitoring.

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    Configuration Manager automates software provisioning and updating, streamlines compliance settings management, inventories network resources, guards against company data leakage, performs health monitoring, enables secure end-user self service, and delivers a single point of control for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist you with any aspect of planning, installing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.

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    Progent provides national remote phone support and troubleshooting services for companies that run UNIX or Linux environments or whose information systems include a combination of UNIX and Microsoft technology. Online technical support offers optimum return for your information technology budget by preserving client productivity and shortening the hours charged for computer analysis and repair. Advanced remote access tools and skilled service specialists and consultants allow Progent to solve the majority of network issues without squandering time and money by going to your location. In most of cases your IT issues can be dealt with over the phone or through a combination of telephone help and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISA premier security professionals to assist you with the toughest system problems.

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    Progent wants to hire fulltime, results-oriented Microsoft accredited engineers with MCSE credentials; Cisco accredited system engineers who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or comparable security certification; and advanced system design experts with experience in mobile access, wireless networking, high availability, business continuity, information protection, and server virtualization. Progent also seeks employees to join Progent's staff of help desk support specialists and remote troubleshooting experts. Also, Progent is seeking talented administrators able to operate productively in Progent's fast-paced, virtual office environment.

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    Progent’s Microsoft-certified consultants provide small and medium size businesses enterprise-level consulting support for SMS Server and System Center Configuration Manager, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager 2007 is Microsoft's new name for the update management solution previously called Systems Management Server. Configuration Manager 2007 provides a range of enhancements to Systems Management Server including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s Microsoft certified engineers can show you how to use Systems Management Server or Configuration Manager 2007 economically for streamlined OS and application software deployment, security patch control, application metering, and licensing compliance. Progent's engineers can also help you to move efficiently from Microsoft Systems Management Server 2003 to Configuration Manager 2007.

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    Mid-sized companies can enjoy all the benefits of Microsoft Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier Certified network support professionals. With Progent's affordably priced IT support packages, medium-size organizations can select a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, automated alerts, in-depth reporting, Help Desk support, and remote service. For businesses with line-of-business environments who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer mid-size company information systems enterprise-class availability, protection and performance.

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    Progent's Linux support services provide small companies and software developers help with managing and maintaining Linux systems that coexist with Microsoft-based networks. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise provides you with an easy single consulting firm to show you how to build and maintain a protected and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining Windows with leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent’s IT outsourcing services provide budget-friendly computer consulting for small organizations. Whether it includes planning network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or creating a web-based eCommerce application, outsourcing your network technical services can contain costs and eliminate risks, permitting network support expenses to grow in a more linear and manageable manner than is feasible by building up a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and robust system architecture for your vital applications based on Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.

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    Even if your business has a minimal network support group and a modest IT budget, your information network can still have the same high availability and responsiveness that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT professionals, the most recent system management software for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your mission-critical network applications and hardware up and running.

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    Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's production servers in an environment that delivers the highest degree of availability and expandability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization architectures that enable small businesses with multi- platform environments to save dramatically on the expense of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.

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    Progent can help you design, configure, manage, and troubleshoot a viable Wi-Fi LAN infrastructure, recommend appropriate hardware and software, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to create a thorough wireless system security strategy that is well aligned with the security plan for your entire corporate network.

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    Progent's business climate will allow you to become a better professional by improving your information technology knowledge and increasing the satisfaction of your clients. Progent makes good on this commitment by attracting the top consulting experts for you to operate with, offering an advanced network and communications infrastructure, running proprietary application tools to deliver the highest level of support, and by streamlining proven operational structures for finding and maintaining clients.

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    Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive customer interactions. Built-in Sales and Customer Service modules enable employees to share information to help promote sales success and deliver consistent, efficient customer service. Progent can set up the optimal network environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer service databases.

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    Progent offers IT support for medium size companies with 100 to 250 system clients. The mid-size business or work group has typically been an overlooked part of the market for IT consulting services. The overhead and support access models of major third-party support organizations make them excessively costly for the typical mid-size business or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an IT network whose advanced technology and sophistication are frequently similar to the networks of much bigger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual network technology and proactive network monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the mid-size company with big-company service from certified, world-class experts knowledgeable in a wide range of small business technologies. If your medium size company or small business is looking for the quality of network support needed for a medium size organization without budgeting big-company costs, contact Progent.

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    Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including secure multitenancy, flexible network infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut network expenses and improve productivity.

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    Progent's Cisco wireless IP phone configuration consultants can provide online and onsite assistance to help your organization build and administer a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

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    Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes network downtime, reduces long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site migrations, Progent has the experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.

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    Progent offers national online phone support and consulting services for companies that operate Sun Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft Windows products. Remote technical support provides maximum leverage for your IT budget by extending client productivity and shortening the hours charged for computer repair services. Sophisticated online access utilities and skilled technicians and engineers combine to enable Progent to solve the majority of IT issues without wasting time and expense by going to your location. In most of cases your IT problems can be remediated over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to help you with the most difficult system issues.

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