Fast Remote Support for Fargo North Dakota Networks
For organizations in Fargo North Dakota, Progent provides remote support for computer systems powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in all 50 states in the U.S. (Check out testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to help with complex infrastructure problems, as well as the services of CISSP-qualified cybersecurity consultants to help with high-level security design and troubleshooting jobs.
Progent's online support engineers offer excellent value because they have the practical experience and are equipped with the advanced tools needed to resolve the majority of information system problems rapidly. Efficient support reduces direct expenses since solutions require minimal chargeable consulting minutes. Remote support also eliminates the cost of dispatching a consultant to your office. Your company saves even more with indirect expenses by reducing or eliminating network downtime and associated losses resulting from business disruption, disgruntled clients, idle employees, and distracted management. Progent's extensive online consulting expertise is particularly helpful for organizations that rely on public clouds for vital infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises tech support may not be an alternative.
Progent's billing model for remote support is designed to leverage your IT service dollar. Progent bills per minute for phone consulting, so you are invoiced just for the support that you actually get. Unlike many online service firms, Progent asks for no startup fee or minimum fees. Progent's per-minute billing unit and clean model for billing prevent scenarios where quick repairs manage to end up as large invoices. Progent's penchant for handling technical issues quickly means your business spends less money.
Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned an arsenal of customized technologies and field-proven processes that ensure the maximum level of efficiency for remote consulting and troubleshooting for information networks of any size. Progent's online support team can connect to your company's system without breaching corporate security.
Progent's proven service reporting system maintains extensive documentation describing all service that Progent's clients have been provided. Progent's staff consultants have access to the specifics of support rendered to each Progent client by every Progent engineer. This history of problems and fixes is organized as a conveniently accessible support knowledge base that allows Progent's remote support experts to communicate their knowledge with the whole team to make sure that the value of Progent's support services improves daily. Progent's high-level accreditations and close relationships with major technology companies including Cisco and Microsoft open up other vast technical support databases and permit fast response from vendors' internal product engineers with the result that Progent's remote consulting experts can arrive at the most efficient solutions quickly.
Online services available from Progent to companies in Fargo North Dakota include:
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Authorized MS Windows Support
Progent's Microsoft-premier remote service experts can deliver computer repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting professionals who can assist your company with a broad range of platform support including Microsoft Windows Server 2022 solution design and integration services,
Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid cloud environments, Windows Server 2012 R2 integration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2019 deployment,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
Exchange 2010 maintenance,
SharePoint 2019 planning and integration, SharePoint 2016 migration and hybrid integration expertise, Microsoft Teams planning and integration, Microsoft Skype for Business planning and deployment support, Lync Server integration, and Microsoft Office Communications Server 2007 upgrade,
Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development and SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server and Project Server Online training,
Microsoft Office Access Programming,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a wide array of cost-effective desktop consulting and support services to help you company to deploy, configure, troubleshoot, and administer desktop PCs and laptops powered by Windows. Progent's desktop support services include providing Windows 11 planning and upgrade assistance and Windows 10 integration assistance, plus Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and installation, Microsoft System Center 2016 Configuration Manager cloud integration, and Microsoft Intune integration help to streamline the management of your desktops and cloud-connected tablets and smartphones.
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the top accreditation for network engineers, and validates an individual's network technology skills at the expert level. Cisco CCIEs can resolve the most stubborn challenges occurring in network planning, deployment, administration, security, and repair. Cisco qualified CCIEs operate on a privileged basis with Cisco's internal support staff in isolating problems with Cisco IOS network administration utilities and developing alternate approaches or locating program updates. Cisco CCIEs are an exceptional cost-effectiveness because their broad expertise enables them to solve problems quickly. In typical cases, less seasoned consultants can wrestle for many hours or days with identical tasks that a Cisco CCIE can fix in a few minutes. Progent's Cisco CCIE certified support experts can interface to your computer system by means of advanced on-line troubleshooting tools to perform efficient, secure, and affordable analysis and repair.
The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.
Progent locations in The Dakotas
Progent's Cisco CCIEs offer expertise in the complete line of Cisco's top-selling family of networking appliances. Cisco infrastructure support provided by Progent includes Cisco ASA Next Generation firewalls with Firepower Services configuration and troubleshooting, Cisco routers installation and upgrades, Cisco Catalyst switch consulting and support services, Nexus switch consulting and support services, Meraki switches consulting services, Cisco Unified Communications Manager/CallManager configuration and troubleshooting, Cisco VoIP phones and IP video phones solutions and wireless IP phones integration, Cisco Meraki wireless access point layout and set up, Aironet Wireless APs deployment services, Cisco wireless controllers consulting, Cisco VPN and Network Security Integration help, and SIP and CUBE integration solutions for SIP PSTN trunks and Cisco CUBE integration expertise. Progent can also provide online and on-premises wireless site surveys to assist you to fully integrate your Wi-Fi ecosystem.
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Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to assist you to complete the urgent first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware expert can help you to identify and quarantine infected servers and endpoints and guard clean assets from being penetrated. If your Fargo system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.
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Ransomware Recovery Services
Progent's ransomware recovery experts can help your Fargo organization to rebuild a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim. Progent's group of IT security experts bring the wide selection of knowledge necessary to rebuild all vital facets of a compromised system rapidly and with little data loss. To learn more, visit Progent's ransomware cleanup and business continuity experts.
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CISM and CISSP Certified System Security Engineers
Progent's accredited CISM, CISSP, and CISSP-ISSAP security and compliance consultants offer a range of system protection services that can enhance the safety of your Microsoft Windows, Apple macOS and OS X, or Linux environment against internal or external threats or help you to recuperate rapidly following a damaging breach. Security services available from Progent cover thorough data security evaluation using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; quick cleanup after malicious assaults; setting up firewalls; designing safe architectures for remote and mobile connectivity; guarding your messaging system against spam and DHA attacks; and offering 24x7 proactive monitoring.
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Hybrid Cloud Integration

Progent offers expert remote consulting to help companies of any size integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your IT team to design and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that combine physical IT assets as well as cloud services. To help you to integrate public clouds with networks, Progent can provide a range of public cloud integration support services such as Microsoft 365 Exchange Online integration solutions with on-prem Exchange environments,
Azure hybrid cloud planning and integration consulting, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of background delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
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VMware Site Recovery Manager Consulting
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a repeatable process for restoring applications and services quickly after a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and patches and can generate reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and manage a DR solution based on VMware Site Recovery Manager.
Progent's VMware vSphere and vCloud experts have in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and hybrid cloud environments that provide high uptime, data security, and disaster recovery. Progent also offers advanced VMware NSX consulting from a VCDX-NV certified network architect to help you to build a completely virtualized Software Defined Data Center that can be set up or migrated in minutes and administered with a high degree of automation independent of the physical components making up the basic IP network.
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UNIX/Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux experts and Apple macOS and OS X specialists offer remote support services to cover a wide array of information technologies including system architecture, email solutions, network and operational security, plus UNIX and Microsoft Windows integration. For server consolidation and easy management in networks that incorporate Linux with Windows, Progent offers VMware consulting and Citrix support. Progent can also assist with transitioning from older systems to Microsoft Windows or Linux-powered solutions. Progent's team-based methodology for solving network issues promotes quick escalation, if necessary, to engineers with task-relevant expertise to handle complex situations. This accelerates repair of urgent problems, minimizes network downtime, and cuts service costs.
Progent's UNIX and Linux support engineers can offer urgent remote assistance troubleshooting anomalies within UNIX/Linux systems powered by leading variants of UNIX such as:
Apple Mac OS X
Solaris
IBM AIX Open UNIX
HP-UX (Hewlett Packard UNIX)
Berkeley UNIX (BSD)
SGI/Irix
ProSight Subscription-based Services for Small and Mid-size Organizations
Progent offers a selection of affordable, subscription-based managed services intended to allow small and medium-size businesses to benefit from the same advanced IT solutions used by some of the industry's top corporations. Progent's ProSight line of network management outsourcing services addresses all key areas of information technology including email content filtering, behavioral-based threat defense, cloud-based backup/recovery, infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:
- ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt productivity. Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven platform for managing your client-server infrastructure by offering an environment for streamlining common tedious jobs. These include health checking, update management, automated repairs, endpoint configuration, backup and restore, A/V response, secure remote access, standard and custom scripts, resource inventory, endpoint profile reports, and debugging help. If ProSight LAN Watch with NinjaOne RMM identifies a serious problem, it transmits an alert to your designated IT personnel and your assigned Progent technical consultant so that emerging issues can be taken care of before they interfere with your network. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, enhance and debug their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that need critical updates, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is a growing suite of in-depth management reporting utilities created to work with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-through or endpoints with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, lowers management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.
- ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
Progent has partnered with leading backup/restore technology companies to create ProSight Data Protection Services, a family of subscription-based management offerings that deliver backup-as-a-service. ProSight DPS products automate and track your backup processes and enable non-disruptive backup and rapid restoration of vital files, apps, images, and virtual machines. ProSight DPS helps you protect against data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, user mistakes, ill-intentioned employees, or application bugs. Managed backup services available in the ProSight Data Protection Services selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these fully managed services are most appropriate for your IT environment.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security companies to deliver centralized control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.
- ProSight Multi-Factor Authentication with Cisco Duo: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
Progent's Duo authentication services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you log into a protected online account and give your password you are requested to verify your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used as this second means of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate several validation devices. For more information about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services.
- ProSight Co-Managed Help Desk: Outsourced and Shared IT Support Desk Services
Progent's Co-managed Help Desk Service provides a transparent extension of your in-house network support group. Client access to the Service Desk, delivery of support, problem escalation, trouble ticket generation and tracking, efficiency measurement, and maintenance of the service database are cohesive regardless of whether issues are resolved by your in-house network support organization, by Progent, or a mix of the two. You have unrestricted flexibility to extend or reduce your part of IT support work as needed. Progent takes care of initial deployment and provisioning of the professional services automation software plus documentation, validation and training.
For details about ProSight Shared Support, go to ProSight Co-Managed Support.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior analysis tools to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to address the complete threat progression including protection, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with government and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.
- Patch Management: Patch Management Services
Progent's support services for patch management offer businesses of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information system. Besides maximizing the protection and functionality of your IT environment, Progent's patch management services permit your IT team to focus on line-of-business initiatives and tasks that derive the highest business value from your network. Read more about Progent's software/firmware update management services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable Active Directory (AD) system. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include easier network management, better compliance with government and industry security requirements, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's preparedness to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing cybersecurity posture and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup environment that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.
Additional Consulting Services Offered by Progent
Progent offers the services of world-class remote consulting experts for special IT projects. Billing rates for longer-term consulting tasks are set based on the level of expertise of the engineers required. Progent's experience with these important areas of computer technology enables clients to complete critical initiatives within budget and on time. Progent's project-based remote engineering services include:
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Help Desk Support
Progent's Help Desk service options for organizations with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, co-managed Helpdesk support services, and Help Desk process consulting.
Progent's Standard Help Desk Services provide small organizations a complete service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount from Progent's regular desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.
Progent's Help Desk Co-management services allow your business to split the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on the leading PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Call Center team of seasoned information technology professionals gives your computer users in Fargo North Dakota quick contact with a reliable support resource with extensive background offering telephone-based help and online troubleshooting for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to give the Call Center recognition as a significant contributor to business performance, and Progent's goal is to fix and not simply document technical problems.
- Business Applications Support: Education, Development, and Integration
Progent's Applications Consulting staff offers online advanced engineering support and training in special application fields that include ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting, programming, and education for familiar Microsoft business applications such as CRM, Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more on Progent's expertise, programming, and education offerings, go to Progent's Business Application Experts Group.
- Unified and Streamlined Management of Hybrid Cloud Environments
Microsoft System Center unifies and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2022, Windows 10 and Windows 11; seamless integration of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consultants offer world-class remote and onsite expertise for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center2, extend or optimize an existing one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center environment.
- Online Hybrid Network Monitoring and Reporting Support
Progent offers organizations in Fargo North Dakota remote IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) consulting. Progent can configure SCOM to fit your environment so your computer maintenance is proactive rather than reactive. By exposing potential issues before they result in downtime, remote monitoring can head off disruptive and expensive service breakdowns. Progent can also provide help with system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft networks, or networks powered by a mix of operating systems.
How Your Fargo Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based assistance with Microsoft, macOS and OS X, or Linux networks, go to Progent's Nationwide Online Support, telephone 1-800-993-9400, or refer to Contact Progent.
For offices and startups in Fargo North Dakota, Progent's online network support specialists are ready to provide effective and economical IT help whenever your business has to have it. Over 20 years of delivering remote repair services has led to Microsoft Partner certification for Progent's consultants and has enabled Progent to develop world-class troubleshooting skills and to fine tune online access tools to fix computer problems rapidly while avoiding the expense and lost productivity that comes with on-premises support calls.
Even if your Fargo organization works with a local freelance consultant or maintains an in-house organization that know how to deal with ordinary network issues, Progent's Microsoft and Cisco certified engineers can provide a convenient and seamless virtual expansion of your local resources in cases when your regular service personnel either don't have the time or the knowledge to address unexpected system crises or particularly challenging integration projects.
Features of Progent's Online Computer Support for Fargo North Dakota
Progent's online help, Internet-based troubleshooting, network security consulting, and network administration services give businesses in Fargo North Dakota unparalleled leverage for your support investment. Whether you require occasional telephone support and Internet-based network repair or ongoing Help Desk call center services and network management, Progent's professionals can provide your business enterprise-level IT support while allowing you to eliminate the cost and administration overhead of running a full-service in-house IT staff. Key features of Progent's online help program include:
- Immediate Phone Access to Microsoft Certified Experts
Progent's staff of Microsoft-certified engineers can provide immediate and affordable expertise to businesses in Fargo North Dakota and is also ideal for networks in geographic areas that lack technicians with proven expertise supporting Microsoft's latest family of server platforms. All Progent phone support staff have at least 10 years of background integrating Microsoft solutions. As a Microsoft Partner consulting company, Progent has the advantage of a broad selection of Microsoft support utilities, technical databases, and on-going education.
- Per Minute Rates to Minimize Costs
Progent provides remote help on a by-the-minute basis, so you pay only for the services you receive. Progent requires no minimum fee for online service and imposes no monthly subscription fee for services delivered during regular business hours. This saves you from paying big invoices for simple repairs.
- Availability of Cisco Certified Network Architecture Experts
Progent's certified experts for Cisco offers access to authorized professionals with experience in planning, implementing, and managing networking environments based on Cisco technology. Progent can provide a Cisco Certified Internetwork Expert or CCNP to show you how to create fast, reliable, and protected connectivity for wireline and wireless networking.
- Application Experts Consulting
Progent's core consulting offerings consist of technology integration, Microsoft Exchange consulting, corporate security planning, and Co-managed Help Desk services. Progent's Application Experts Team can provide in-depth consulting expertise for specific application areas. Support offered by the Application Experts staff includes:
Dynamics GP Consulting and Programming
Microsoft Office Project Training
Office 365 solutions support
Microsoft Office Excel and Microsoft Office 365 Excel Consulting and Application Development
Microsoft Office Word and Office 365 Word Help
Business Information (BI) Reporting Consulting and Training
Microsoft Power BI Consulting Services
UNIX, Linux and Solaris Integration
MS SQL Server 2019 solution design, Microsoft SQL Server 2017 migration, Microsoft SQL 2016 Application Design, and SQL Server 2014 Application Programming and Debugging
Oracle Management and Application Programming
MySQL DBA Services and Software Development
Apple Macintosh Integration
Amazon MWS Software Design and Programming
By providing a convenient one-stop resource for network generalists and specialists, Progent can tailor timely, cost-effective, and comprehensive IT solutions that match the special needs of your company.
- Sophisticated Remote Access Software
Secure remote connectivity permits Progent's service experts to see exactly what your users see. This makes it easier to find quick solutions to issues that could otherwise demand an expensive onsite visit. Effective online connectivity software and expert engineers combine to allow Progent to resolve most network problems rapidly and economically. Progent is a pioneer in online support and remote network monitoring.
- Support for Leading VPN Products
Progent supports safe VPN connectivity for gateways from leading VPN providers such as Microsoft, Cisco, WatchGuard and CheckPoint. Secure VPN online connectivity enables the experts at Progent's Technical Response Center to access your network remotely without compromising network security.
- 24-hour Support for Maximum Network Uptime
For offices with mission-critical applications, Progent offers optional round-the-clock remote technical services. Used in conjunction with remote 24x7 server monitoring based on Microsoft Operations Manager, this offering can help ensure high system uptime.
- Help Desk Services
Progent's Help Desk support services are intended especially for budget-constrained organizations whose workers need instant access to a Help Desk Call Center with effective telephone support and complete escalation capability.
What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's number of employees, depth of IT expertise, fine tuned remote support software, and understanding of enterprise networking enable companies to escape the limitations associated with excessive reliance on smaller consulting firms, individual freelance service providers, or over-stretched internal resources.
Progent stands out by offering:
- Best Practices
Progent's team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry experience, at the front lines of IT support, performing a wide range of technical tasks for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support team. This ensures that you get not only expert IT help, but also a support engineer with proven approaches for applying technical knowledge to repair actual network problems quickly.
- Value Pricing
Progent's pricing policy is to bill for remote support and on-site help per minute. As a result, you are charged just for received support. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no service activation charge and requires no monthly commitment for services delivered during normal business hours. Many support firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with big bills for fast fixes so you will not be tempted to permit less critical problems to stay unaddressed.
- Knowledge Transfer
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to deal with problems that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent faces few competitors. Companies who work with trusted freelance consultants or who maintain internal IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, secure, and productive.
- Automated Network Monitoring with MS Operations Manager
Progent is one of the few support firms to offer 24x7 remote tracking services based on Microsoft Operations Manager. Microsoft System Center Operations Manager allows your computer support to be proactive rather than reactive. By revealing possible problems before they cause downtime, system monitoring can keep your information network from painful and expensive availability disruptions.
How Does Our Company Begin Getting Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Network Support.