Fast Remote Support for Fargo North Dakota Networks
Immediate Phone Technical Support for Fargo NetworksFor organizations in Fargo North Dakota, Progent provides remote support for computer systems powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in all 50 states in the U.S. (Check out testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to help with complex infrastructure problems, as well as the services of CISSP-qualified cybersecurity consultants to help with high-level security design and troubleshooting jobs.

Progent's online support engineers offer excellent value because they have the practical experience and are equipped with the advanced tools needed to resolve the majority of information system problems rapidly. Efficient support reduces direct expenses since solutions require minimal chargeable consulting minutes. Remote support also eliminates the cost of dispatching a consultant to your office. Your company saves even more with indirect expenses by reducing or eliminating network downtime and associated losses resulting from business disruption, disgruntled clients, idle employees, and distracted management. Progent's extensive online consulting expertise is particularly helpful for organizations that rely on public clouds for vital infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises tech support may not be an alternative.

Progent's billing model for remote support is designed to leverage your IT service dollar. Progent bills per minute for phone consulting, so you are invoiced just for the support that you actually get. Unlike many online service firms, Progent asks for no startup fee or minimum fees. Progent's per-minute billing unit and clean model for billing prevent scenarios where quick repairs manage to end up as large invoices. Progent's penchant for handling technical issues quickly means your business spends less money.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned an arsenal of customized technologies and field-proven processes that ensure the maximum level of efficiency for remote consulting and troubleshooting for information networks of any size. Progent's online support team can connect to your company's system without breaching corporate security.

Progent's proven service reporting system maintains extensive documentation describing all service that Progent's clients have been provided. Progent's staff consultants have access to the specifics of support rendered to each Progent client by every Progent engineer. This history of problems and fixes is organized as a conveniently accessible support knowledge base that allows Progent's remote support experts to communicate their knowledge with the whole team to make sure that the value of Progent's support services improves daily. Progent's high-level accreditations and close relationships with major technology companies including Cisco and Microsoft open up other vast technical support databases and permit fast response from vendors' internal product engineers with the result that Progent's remote consulting experts can arrive at the most efficient solutions quickly.

Online services available from Progent to companies in Fargo North Dakota include:

ProSight Subscription-based Services for Small and Mid-size Organizations
Progent offers a selection of affordable, subscription-based managed services intended to allow small and medium-size businesses to benefit from the same advanced IT solutions used by some of the industry's top corporations. Progent's ProSight line of network management outsourcing services addresses all key areas of information technology including email content filtering, behavioral-based threat defense, cloud-based backup/recovery, infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt productivity. Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven platform for managing your client-server infrastructure by offering an environment for streamlining common tedious jobs. These include health checking, update management, automated repairs, endpoint configuration, backup and restore, A/V response, secure remote access, standard and custom scripts, resource inventory, endpoint profile reports, and debugging help. If ProSight LAN Watch with NinjaOne RMM identifies a serious problem, it transmits an alert to your designated IT personnel and your assigned Progent technical consultant so that emerging issues can be taken care of before they interfere with your network. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, enhance and debug their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that need critical updates, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing suite of in-depth management reporting utilities created to work with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-through or endpoints with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, lowers management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has partnered with leading backup/restore technology companies to create ProSight Data Protection Services, a family of subscription-based management offerings that deliver backup-as-a-service. ProSight DPS products automate and track your backup processes and enable non-disruptive backup and rapid restoration of vital files, apps, images, and virtual machines. ProSight DPS helps you protect against data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, user mistakes, ill-intentioned employees, or application bugs. Managed backup services available in the ProSight Data Protection Services selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these fully managed services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security companies to deliver centralized control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight Multi-Factor Authentication with Cisco Duo: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you log into a protected online account and give your password you are requested to verify your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used as this second means of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate several validation devices. For more information about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Co-Managed Help Desk: Outsourced and Shared IT Support Desk Services
    Progent's Co-managed Help Desk Service provides a transparent extension of your in-house network support group. Client access to the Service Desk, delivery of support, problem escalation, trouble ticket generation and tracking, efficiency measurement, and maintenance of the service database are cohesive regardless of whether issues are resolved by your in-house network support organization, by Progent, or a mix of the two. You have unrestricted flexibility to extend or reduce your part of IT support work as needed. Progent takes care of initial deployment and provisioning of the professional services automation software plus documentation, validation and training. For details about ProSight Shared Support, go to ProSight Co-Managed Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior analysis tools to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to address the complete threat progression including protection, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with government and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's support services for patch management offer businesses of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information system. Besides maximizing the protection and functionality of your IT environment, Progent's patch management services permit your IT team to focus on line-of-business initiatives and tasks that derive the highest business value from your network. Read more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable Active Directory (AD) system. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include easier network management, better compliance with government and industry security requirements, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's preparedness to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing cybersecurity posture and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup environment that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Offered by Progent
Progent offers the services of world-class remote consulting experts for special IT projects. Billing rates for longer-term consulting tasks are set based on the level of expertise of the engineers required. Progent's experience with these important areas of computer technology enables clients to complete critical initiatives within budget and on time. Progent's project-based remote engineering services include:

  • Help Desk Support
    Progent's Help Desk service options for organizations with networks that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, co-managed Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Services provide small organizations a complete service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount from Progent's regular desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progent's Help Desk Co-management services allow your business to split the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on the leading PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Call Center team of seasoned information technology professionals gives your computer users in Fargo North Dakota quick contact with a reliable support resource with extensive background offering telephone-based help and online troubleshooting for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to give the Call Center recognition as a significant contributor to business performance, and Progent's goal is to fix and not simply document technical problems.

  • Business Applications Support: Education, Development, and Integration
    Progent's Applications Consulting staff offers online advanced engineering support and training in special application fields that include ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting, programming, and education for familiar Microsoft business applications such as CRM, Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more on Progent's expertise, programming, and education offerings, go to Progent's Business Application Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2022, Windows 10 and Windows 11; seamless integration of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consultants offer world-class remote and onsite expertise for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center2, extend or optimize an existing one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers organizations in Fargo North Dakota remote IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) consulting. Progent can configure SCOM to fit your environment so your computer maintenance is proactive rather than reactive. By exposing potential issues before they result in downtime, remote monitoring can head off disruptive and expensive service breakdowns. Progent can also provide help with system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft networks, or networks powered by a mix of operating systems.
How Your Fargo Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based assistance with Microsoft, macOS and OS X, or Linux networks, go to Progent's Nationwide Online Support, telephone 1-800-993-9400, or refer to Contact Progent. For offices and startups in Fargo North Dakota, Progent's online network support specialists are ready to provide effective and economical IT help whenever your business has to have it. Over 20 years of delivering remote repair services has led to Microsoft Partner certification for Progent's consultants and has enabled Progent to develop world-class troubleshooting skills and to fine tune online access tools to fix computer problems rapidly while avoiding the expense and lost productivity that comes with on-premises support calls.

Even if your Fargo organization works with a local freelance consultant or maintains an in-house organization that know how to deal with ordinary network issues, Progent's Microsoft and Cisco certified engineers can provide a convenient and seamless virtual expansion of your local resources in cases when your regular service personnel either don't have the time or the knowledge to address unexpected system crises or particularly challenging integration projects.

Features of Progent's Online Computer Support for Fargo North Dakota
Progent's online help, Internet-based troubleshooting, network security consulting, and network administration services give businesses in Fargo North Dakota unparalleled leverage for your support investment. Whether you require occasional telephone support and Internet-based network repair or ongoing Help Desk call center services and network management, Progent's professionals can provide your business enterprise-level IT support while allowing you to eliminate the cost and administration overhead of running a full-service in-house IT staff. Key features of Progent's online help program include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's number of employees, depth of IT expertise, fine tuned remote support software, and understanding of enterprise networking enable companies to escape the limitations associated with excessive reliance on smaller consulting firms, individual freelance service providers, or over-stretched internal resources.

Progent stands out by offering:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry experience, at the front lines of IT support, performing a wide range of technical tasks for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support team. This ensures that you get not only expert IT help, but also a support engineer with proven approaches for applying technical knowledge to repair actual network problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for remote support and on-site help per minute. As a result, you are charged just for received support. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no service activation charge and requires no monthly commitment for services delivered during normal business hours. Many support firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with big bills for fast fixes so you will not be tempted to permit less critical problems to stay unaddressed.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to deal with problems that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent faces few competitors. Companies who work with trusted freelance consultants or who maintain internal IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, secure, and productive.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the few support firms to offer 24x7 remote tracking services based on Microsoft Operations Manager. Microsoft System Center Operations Manager allows your computer support to be proactive rather than reactive. By revealing possible problems before they cause downtime, system monitoring can keep your information network from painful and expensive availability disruptions.
How Does Our Company Begin Getting Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Network Support.



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    Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network calling. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications experts can provide remote and on-premises support to assist your company to manage and troubleshoot your current Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also assist you to design and execute an efficient Skype for Business migration.

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    Progent's colocation center support services are designed for businesses with equipment located at Internet Data Centers or data center co-location hosting sites and in need of on-demand on-premises assistance at the colocation facility plus remote support from Microsoft and Cisco Premier Certified experts. Progent provides a full range of IDC and data center and co-location consulting services including network architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, design and installation of zero-downtime systems, defining and deploying layered security structures, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server and storage clustering systems.

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    If your company is developing Linux-based software on a network that includes MS Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of strategic know-how without the continual hassle of managing your business network. Through the use of smart network monitoring and by providing online and on-site assistance as your business needs it, Progent represents an economical solution for managing an IT network that provides high availability, protection, and performance. Progent's Linux developer assistance offerings feature full-service it outsourcing, virtual infrastructure, online and in-person support and repair, network monitoring services, and Help Desk Call Center support.

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    Cisco's Catalyst family of wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and hardening data security by identifying cyber threats and analyzing network traffic based on user type and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest wireless controller solutions.

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    Progent's ransomware consultants can assist you to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and restore a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.

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    Cisco offers an extensive array of routers that includes routers built to deliver the protection, performance, and availability required by customers from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.

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    Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, scalability, and versatility that improve productivity of local, branch office, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective online engineering, technical support, and education services to assist you to design, implement, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.

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    Progent has two decades of experience helping small and medium-size companies to plan, implement, optimize, administer, and troubleshoot computer networks that incorporate teleworkers.

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    With Cisco Catalyst switches for small and mid-size businesses, Cisco allows organizations to gain the full advantages of bringing intelligence to their IT infrastructures. Cisco's Catalyst switch technology makes it possible to enable features that make your network infrastructure sufficiently robust to accommodate real-time requirements, expandable to support growth, secure enough to guard restricted information, and capable of differentiating and managing all traffic to optimize system operations. Progent's Cisco certified consultants can show you how to select and deploy Catalyst switches appropriate for your company. Also, Progent's certified security consultants can show you how to develop a strategic protection policy and set up Cisco switches so they help enforce your security policies. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.

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    With Cisco Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain the full advantages of adding intelligent services to their networks. Cisco's switching technology allows you to deploy capabilities to make your IT network highly robust to handle real-time needs, expandable to support growth, safe enough to guard confidential information, and designed for prioritizing and managing traffic flows to streamline network operations. Progent's Cisco certified consultants can help you pick out and deploy Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISSP certified security consultants can show you how to create a strategic security plan and configure Cisco switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.

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    Progent's pricing model is to charge for remote service and on-premises help per minute. As a result, you are invoiced just for delivered services. Progent does not demand a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. In addition, Progent applies no minimum charge and requires no monthly commitment for services provided during regular working hours. Many service firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with big bills for quick solutions so you will not be tempted to allow simple problems to stay unaddressed.

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    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a repeatable runbook for restoring applications and services quickly after a breakdown. SRM provides centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist you to design, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

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    Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to migrate from an earlier edition of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you realize maximum return on investment.

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    Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and based on technology originally developed by Connectix, delivers the performance needed to accomplish server consolidation, software migration, and server isolation projects via virtualization techniques in an enterprise-ready IT environment with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses who want to improve operational efficiency in software development and piloting, migration from legacy mission-critical applications, and server consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and deploy MS Virtual Server 2005.

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    Cisco Nexus switches are intended to deliver the performance, scale, dependability, virtualization support, density, security and manageability required to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite support expertise to assist your business to design an efficient switch topology, build test systems to validate your network design, deploy Nexus switches, create and implement appropriate policies, perform security vulnerability assessments, configure proactive monitoring and alert systems, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing problems, optimize performance, perform capacity planning, and take advantage of the powerful high-availability (HA) features incorporated into Nexus family of switches. Progent can also assist you to migrate efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.

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    Progent's data protection experts can assist you to design, deploy and administer a backup solution built around MSP360 Backup technology to protect your resources residing on any leading public cloud. Progent can provide monitoring and management to protect against data loss resulting from user mistakes, software flaws, malicious insiders, and external attacks like ransomware.

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