Fast Remote Support for Fargo North Dakota Information Networks
Immediate Remote Technical Support for Fargo NetworksFor companies in Fargo North Dakota, Progent provides remote help for computer systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified engineers have delivered remote support to businesses in every state in the United States. (Refer to recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to handle challenging infrastructure problems, as well as the services of CISSP-qualified security consultants to handle high-level security architecture and diagnostic issues.

Progent's online technical support experts provide exceptional leverage because they possess the real-world experience and are equipped with the sophisticated technology necessary to solve most network problems quickly. Efficient support lowers direct expenses because solutions accumulate minimal billable consulting minutes. Remote help also avoids the expense of sending an engineer to your location. Your company benefits even more with incidental costs by minimizing or avoiding network downtime and associated losses resulting from business disruption, upset clients, unproductive workers, and de-focused management. Progent's extensive remote consulting know-how is especially important in environments that rely on public clouds for critical infrastructure or applications such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be useful.

Progent's billing model for remote support is structured to leverage your IT service dollar. Progent charges per minute for phone consulting, so you owe exclusively for the services that you actually get. In contrast to typical online service companies, Progent requires no initialization surcharge or minimum payments. Progent's per-minute granularity and simple model for billing prevent scenarios where fast repairs somehow end up as big bills. Progent's penchant for dealing with problems efficiently means your business spends less cash.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has fine tuned an arsenal of optimized tools and field-tested methodologies which allow the maximum degree of effectiveness for remote consulting and repair for IT networks of all sizes. Progent provides protected VPN support for gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity allows the engineers of Progent's remote service group to communicate with your company's computer system remotely without breaching system security.

Progent's sophisticated technical support database application keeps detailed histories for all service that Progent's customers have been provided. Progent's authorized engineers have the benefit of the history of assistance rendered to each client by any Progent engineer. This archive of problems and resolutions is organized as an easily accessible proprietary knowledge base that enables Progent's online support engineers to share their knowledge company-wide to make sure that the quality of Progent's technical support improves over time. Progent's advanced accreditations and close relationships with major technology companies such as Cisco and Microsoft make available other massive support knowledge bases and permit fast response from manufacturers' internal support staff with the result that Progent's remote consulting experts can find the best solutions promptly.

Online technical support services available from Progent to clients in Fargo North Dakota include:

ProSight Flat-rate IT Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, flat-rate services designed to allow small and medium-size businesses to utilize the same cutting-edge IT solutions used by many of the industry's leading corporations. Progent's ProSight line of network management outsourcing services covers all key aspects of information technology such as email protection, threat defense based on machine leaning, automated backup/recovery, infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior machine learning tools to defend endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack progression including blocking, identification, mitigation, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help you to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with advanced backup/restore product companies to produce ProSight Data Protection Services, a portfolio of subscription-based offerings that provide backup-as-a-service (BaaS). ProSight DPS services manage and monitor your backup processes and allow non-disruptive backup and fast recovery of vital files/folders, apps, images, and VMs. ProSight DPS helps you protect against data loss resulting from hardware breakdown, natural disasters, fire, malware like ransomware, user mistakes, malicious insiders, or application bugs. Managed backup services available in the ProSight Data Protection Services product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these managed services are best suited for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving information network. Besides maximizing the security and reliability of your computer environment, Progent's software/firmware update management services allow your IT staff to focus on more strategic projects and activities that derive maximum business value from your network. Read more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other personal devices. Using Duo 2FA, whenever you log into a protected online account and give your password you are asked to verify who you are via a device that only you have and that is accessed using a different network channel. A broad range of out-of-band devices can be used as this second form of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. For details about ProSight Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding suite of in-depth reporting utilities designed to work with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize key issues such as spotty support follow-up or machines with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, reduces management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, monitor, enhance and debug their connectivity hardware such as routers and switches, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating tedious network management processes, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that require important software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management staff and your assigned Progent consultant so any looming issues can be resolved before they can impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an objective assessment of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner Active Directory environment. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include simpler network management, better compliance with information security requirements, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The interview is intended to help evaluate your organization's ability either to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery system that aligns with your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting experts for special IT projects. Progent's rates for longer-term development or consulting tasks are determined according to the qualifications of the consultants required. Progent's experience with these special fields of information technology allows customers to complete critical initiatives economically and on time. Progent's special remote consulting services include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center support programs for organizations with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Call Center services, co-managed Help Desk services, and Help Desk process consulting. Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that handles all aspects of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount off Progent's regular desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle the most issues.

    Progent's shared Help Desk services make it possible for your IT organization to share the load for Help Desk services seamlessly between your IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent's shared Help Desk service is an advanced service desk solution built around the leading professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center staff of seasoned network experts provides your clients in Fargo North Dakota rapid assistance from an effective technical support resource with substantial background delivering phone support and remote repair service for computer environments based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to earn the Help Desk Call Center perception as a key driver of business success, and Progent's intent is to fix and not merely report IT issues.

  • Business Applications Support: Training, Customization, and Troubleshooting
    Progent's Applications Experts Group can supply remote advanced engineering support and training in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom development, and training for Microsoft business applications such as Microsoft CRM, Project, Office Word, and Microsoft 365 Excel. For more concerning Progent's consulting, programming, and training services, visit Progent's Business Application Experts Group.

  • Unified and Automated Management of Hybrid Cloud Networks
    System Center centralizes and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts can provide world-class remote and on-premises expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new implementation of System Center2, expand or tune your current one, upgrade efficiently from a previous version of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver companies in Fargo North Dakota online IT infrastructure monitoring and reporting by providing System Center Operations Manager expertise. Progent can configure SCOM for your business so your network support is proactive and automated. By uncovering emerging problems before they evolve into full-scale emergencies, automated monitoring can head off inconvenient and expensive information system crises. Progent can also use server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or systems that support multiple operating systems.
How Your Fargo Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency remote expertise with Microsoft, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Online Help, telephone 1-800-993-9400, or visit Contact Progent. For companies and startups in Fargo North Dakota, Progent's phone-based computer support specialists can provide expert and economical system help the moment your business requires it. Over two decades of delivering online repair services has earned Microsoft Partner status for Progent's consultants and has helped Progent to develop high-end troubleshooting skills and to fine tune remote connectivity tools to fix computer problems rapidly while eliminating the expense and lost productivity that comes with in-person support visits.

Even if your Fargo business has a regular freelance support technician or maintains a full time organization that know how to handle common computer problems, Progent's Microsoft certified engineers can still provide a convenient and seamless remote extension of your on-site resources for situations when your usual service personnel either don't have the time or the experience to deal with unexpected network crises or especially complicated integration projects.

Details of Progent's Online Computer Support for Fargo North Dakota
Progent's online help, Internet-based troubleshooting, network security expertise, and system administration services offer businesses in Fargo North Dakota the greatest leverage for your support budget. Whether you need one-time phone help and Internet-based troubleshooting or ongoing Help Desk support and system management, Progent's experts can deliver your business world class network support while permitting you to eliminate the cost and hassle of running a large internal IT organization. Highlights of Progent's online help program include:

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's number of employees, breadth of IT knowledge, refined remote support tools, and understanding of corporate IT allow businesses to escape the pitfalls associated with excessive reliance on smaller consulting organizations, independent freelance service providers, or over-stretched in-house IT help.

Progent stands out by providing:

  • Best Practices
    Progent's staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional experience, at the front lines of network support, executing a broad variety of technical projects for an extensive mix of clients. Each Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support staff. This ensures that you get not just expert IT skills, but also a support engineer with proven approaches for applying computer knowledge to resolve real-world IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for phone service and in-person help per minute. Consequently, you are billed exclusively for received services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. In addition, Progent imposes no service activation charge and requires no retainer for services provided during normal working hours. Many support firms demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast solutions so you will not be tempted to permit simple problems to stay unaddressed.

  • Full Documentation of IT Services
    Progent has created a sophisticated service reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or local service organizations who offer scant documentation or specifics of tasks done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service reports transmitted by every staff member to each client. The practice of documenting and archiving support activity results in more effective service and eliminates a variety of typical misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • Automated Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few support companies to provide round-the-clock network monitoring services powered by MS Operations Manager. MS Operations Manager causes your network maintenance to be anticipatory instead of reactive. By anticipating possible issues before they result in lost productivity, network monitoring can keep your information network from painful and costly service losses.
How Does My Business Start Receiving Online Technical Help from Progent?
To initiate Progent's online help services or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, visit Immediate Technical Support.



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    Progent's certified Windows Server 2003 consultants offer computer help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 migration, integration, administration, and support services include system planning, deployment, project management, on-site and remote network support and repair, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.

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    Altaro VM Backup from Hornetsecurity provides small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite consulting services to assist you to plan, install, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology.

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    Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP experts can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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    Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and troubleshooting SCOM solutions and can provide companies of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to remediate critical issues detected by SCOM 2012.

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    Progent's Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and ERP platform based, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Dynamics GP provides an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its segmented design you can purchase only the functions you currently require, with the option to expand users and increase functionality when necessary. Progent's Dynamics GP/Great Plains consulting experts can help you deploy, configure and manage the latest version of Microsoft Dynamics GP or migrate efficiently from an older version.

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    Progent's ProSight Email Guard uses the technology of top information security companies to deliver web-based control and comprehensive security for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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    Progent's UNIX family consulting services provide small and mid-size businesses and developers support for managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent can give your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise provides you with an easy single consulting firm to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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    Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated email/telephony solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, provide fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Email software such as Exchange 5.5 to Exchange Server 2010.

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    SQL Server 2005 delivers powerful, standardized tools to IT experts and network users, reducing the difficulty of creating, deploying, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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    Progent's Wireless Consulting Services provide a convenient, affordable way for companies of any size to deploy, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent has 20 years of experience assisting small and medium-size businesses to design, implement, tune, administer, and debug computer networks that support at-home workers.

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    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the health of vital devices that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to disrupt productivity.

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    Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac systems can coexist, enabling Mac users to receive and transmit email, search the GAL, copy addresses, synchronize calendars, and invite people to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are enabled. Progent also can provide customized onsite Entourage training.

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    GIAC was established in 1999 to validate the skill of computer security professionals. GIAC accreditations are recognized by businesses and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services addressed under GIAC certification such as evaluating network security mechanisms, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

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    Cisco Unified Communications Manager, previously named CallManager, acts as the foundation of Cisco's communications and collaboration platform. Unified CM and Cisco Unified Communications Manager Express provide a borderless IP-PBX by integrating with apps that include Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and affordable online and on-premises support to help businesses of any size to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent can help with any aspect of Unified Communications Manager setup and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE support, creating Cisco UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.

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    Progent offers nationwide remote phone support and troubleshooting services for companies who operate Apple macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's consultants can provide Apple macOS and OS X clients a range of services such as desktop support, upgrading to the latest version of macOS from earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote IT help offers optimum return for your information technology budget by preserving user productivity and limiting the time billed for computer repair services. Advanced online access tools and experienced service specialists and engineers allow Progent to solve most network issues without squandering time and money by going to your site. In most of situations your network issues can be remediated over the phone or via a combination of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM premier security professionals to assist with the most difficult system problems.

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    If your office computer system mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive network that permits all your operating systems to coexist for easy administration, seamless dataflow, high dependability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and Windows coexistence support offerings include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical help and troubleshooting, on-site technical support, and Contact Center services.

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    Progent can help you in all phases of your migration to Microsoft Exchange 2016 including designing HA system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    The clustering feature set built into the high-end versions of Microsoft Windows Server 2008 has been radically re-engineered to streamline the deployment, configuration, and administration of clusters that provide greater levels of system dependability, protection, performance, and flexibility. New or improved features include automated cluster Validation, easier configuration and installation, unified cluster administration, new cluster architecture for maximum uptime, better protection and quorum models, minimization of failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist you evaluate the advantages of failover clusters, design and implement a deployment, educate your IT personnel to administer your cluster environment, provide continuing consulting and support services, and create and validate a workplace recovery procedure.

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