UNIX, Linux, Sun Solaris, Mac OS X Remote Technical Support for
Fargo Small Office Networks
For small businesses in Fargo North Dakota, Progent offers help for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX-family systems and Microsoft technology. Progent has delivered online support to businesses in every state in the U.S. (See Progent's customer recommendations). In addition, Progent offers the expertise of Cisco CCIE engineers for complex infrastructure problems, as well as the services of CISSP-accredited security engineers to help with advanced security architecture and business continuity planning.
Progent's online technical support services offer exceptional leverage because they are equipped with the real-world background and the advanced tools to solve most network problems rapidly. This reduces direct expenses because service calls accumulate a smaller number of chargeable consulting minutes. Online help also avoids the expense of dispatching a consultant to your office. Your company saves additionally with indirect expenses by minimizing or avoiding system outages and related costs resulting from business disruption, upset clients, idle workers, and de-focused executives.
Progent's billing model for online support is structured to get the most out of your IT service investment. Progent charges on a per-minute basis for telephone-based assistance, so you owe just for the support that you actually get. Unlike typical online support organizations, Progent requires no service activation charge or minimum job duration. Progent's per-minute billing unit and clean model for pricing do away with scenarios where fast fixes somehow end up as substantial tabs. Progent's skill at handling problems efficiently results in your business conserving money.
Progent's Online Support Technologies
Over time, Progent has refined a collection of customized tools and proven processes that ensure the maximum degree of effectiveness for remote engineering help and troubleshooting for small and midsize business IT systems. Progent provides protected VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN connectivity permits the staff of Progent's online support team to connect to your network remotely without breaching system security.
Progent's powerful technical support database application includes detailed records of all support that Progent's customers have received. Progent's staff consultants have access to the details of assistance rendered to every Progent client by any consultant. This history of trouble tickets and fixes is structured as a readily searchable support database that allows Progent's remote support professionals to share their knowledge with the whole team to ensure that the effectiveness of Progent's technical support grows daily. Progent's high-level certifications and close associations with major technology companies including Cisco and Microsoft permit access to additional massive technical databases and permit priority response from vendors' internal engineering staff so Progent's online consulting experts are able to arrive at the best resolutions promptly.
Initiate Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone services in Fargo North Dakota or to find out additional information about Progent's phone support options, call Progent at
Online Technical Support Services Available from Progent
Progent's online consulting experts possess advanced credentials in a comprehensive set of disciplines. This broad range of technical skills enables Progent's consultants to manage practically any crisis that may crop up in a small business information system. Certificates awarded to Progent engineers in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, and Design Associate.
To provide assistance to companies with multi-platform networks, Progent also provides access to consultants with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.
Phone-based technical support services available from Progent to small businesses in Fargo include:
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UNIX, Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X online consulting services cover a broad array of information technology such as system architecture, email solutions, network and process security, UNIX and Windows coexistence, VMware products for server hardware economization and easy administration, and migration from legacy applications to current Windows or Linux solutions. Progent's group-based approach to solving network issues enables quick escalation, when required, to engineers with appropriate expertise to tackle challenging situations. This accelerates repair of critical problems, reduces network downtime, and lowers support costs.Progent's UNIX/Linux consultants can offer emergency online help for analyzing anomalies within UNIX/Linux systems powered by leading derivatives of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for network engineers, and indicates a consultant's network technology skills at the master level. Cisco qualified CCIEs know how to deal with even the most stubborn challenges occurring in network planning, installation, maintenance, security, and repair. Cisco qualified CCIEs work closely with Cisco's in-house support staff in analyzing anomalies with IOS Software network management utilities and coming up with workarounds or locating program updates. Cisco CCIEs represent an excellent cost-effectiveness because their deep expertise enables them to resolve the most complex problems quickly. In common cases, less qualified consultants can wrestle for hours or even days with identical tasks that a Cisco-qualified CCIE can fix in a few minutes.
Few support organizations make CCIEs available to support small and medium sized companies. Progent can provide quick telephone contact with a Cisco CCIE so your company can receive timely assistance for severe network problems that are crippling worker productivity but are beyond the scope of your local computer maintenance providers. Progent's Cisco-qualified CCIE support experts can connect to your computer system by means of sophisticated remote troubleshooting tools in order to provide efficient, safe, and economical diagnosis and remediation.
Progent's Cisco CCIEs can provide consulting for the entire range of Cisco's industry-leading family of infrastructure products such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, secure broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst Series switches, as well as Virtual Private Network technology.
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Certified Microsoft Windows Experts
Progent's Microsoft-expert online support experts can deliver network repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of support engineers who can assist you with a broad range of platform support services including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange 2019 Server integration,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint 2019 planning and deployment, Microsoft Teams expertise, Skype for Business migration support, Lync Server integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring,
Project Server and Server Online planning,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a broad array of remote PC desktop support such as Windows 7 migration, moving to 64-bit workstation applications, integrating Microsoft Office 2010, and streamlining workstation deployment.
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CISSP and ISSAP Premier Network Security Engineers
Progent's qualified CISM and CISSP network security engineers offer a range of security solutions that can strengthen the protection of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against attacks or assist you to recuperate quickly following a serious penetration. Security solutions offered by Progent include: thorough security analysis utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Nikto; quick recovery from virus and worm attacks; installing firewalls; building secure architectures for remote and mobile connectivity; guarding your messaging infrastructure from viruses, spam and directory harvest attacks; and initiating 24x7 network monitoring.
- Hybrid Cloud Integration
Progent offers expert online consulting support to help companies of any size integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that seamlessly combine local resources as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration expertise. Progent has over two decades of background providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent can provide the services of world-class remote consulting experts for special IT projects that small companies frequently request. Progent's rates for longer-term development or consulting tasks are determined based on the level of expertise of the engineers involved. Progent's experience with these important areas of information technology allows clients to complete critical projects economically and on schedule. Progent's project-based remote consulting solutions include:
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Call Center Support
Progent's Call Center support programs for small organizations with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Call Center support services are designed for smaller organizations who lack the resources to assemble and manage an internal Help Desk but who want fast response from an effective Help Desk Call Center with proficient phone support as well as the in-depth expertise to escalate complex trouble tickets to high-level consultants.Progent’s shared Help Desk services make it possible for your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the top professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Help Desk consulting support can guide you in building an effective new Help Desk Call Center or revamping your established one, identifying or modifying Help Desk Call Center software products to address the unique requirements of your company, or adding occasional phone support personnel to work with your in-house Help Desk team to handle unusually busy scenarios like software transitions, major updates, or rolling out brand new business software.
Progent's Help Desk Call Center staff of seasoned information technology professionals gives your customers in Fargo North Dakota fast contact with a large network service group with substantial background delivering phone help and online repair service for computer environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to earn the Call Center the reputation as a significant enabler of business performance, and Progent's target is to solve instead of merely document technical problems.
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Applications Support: Training, Customization, and Integration
Progent's Applications Experts Team provides remote advanced engineering expertise and education in key business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and training for Microsoft business applications including Microsoft CRM, Office Project, Microsoft Word, and Microsoft Excel. To learn more about Progent's expertise, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.Progent's Mac consultants can promote the imaginative facets of Macintosh computing by delivering remote help services and training in imaging, audio, and motion video. Progent's consultants can provide assistance in a large selection of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's consultants can also assist you with special jobs such as scanning or digitizing audio/video or putting together an audio/video production studio.
Online Network Monitoring Support
Progent offers businesses in Fargo North Dakota remote network and server monitoring support powered by Microsoft System Center Operations Manager network monitoring, enhanced by Progent to fit your environment so that your computer support is proactive rather than reactive. By uncovering possible problems before they grow into full-scale emergencies, system monitoring can ward off disruptive and costly service breakdowns. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or environments that support a mix of platforms.
To contact Progent about urgent remote assistance with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Emergency Remote Help, phone
The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.
| City | Address | Phone | Link |
| Fargo | Fargo Executive Suites, 122 North Broadway Fargo, ND 58102 United States |
(701) 540-9003 | Fargo Network Support Services |
| Sioux Falls | 519 West 22nd Street, Suite 100 Sioux Falls, SD 57105 United States |
(605) 937-5911 | Sioux Falls Network Support Services |
An index of content::
Work from home Cisco Engineer Job Openings
Virtual Office Infrastructure Position
Progent's work environment will allow you to become a more capable consultant by improving your technical knowledge and increasing the loyalty of your customers. Progent makes good on this promise by attracting the top consulting experts for you to operate with, offering an advanced network and communications architecture, using custom software tools to enable the highest level of service, and by optimizing proven operational structures for finding and keeping clients.
Forefront Threat Management Gateway Specialist
Forefront TMG Online Technical Support
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of ISA Server and offers a easily managed web gateway that delivers a single-server solution for an array of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting features, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft engineers can assist you to design and carry out pilot and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
After Hours Microsoft Certified Expert SCCM 2016 Azure Integration Remote Support Services
SCCM 2016 Cloud Management Gateway Professionals
System Center Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health monitoring, enables secure self service, and delivers a common point of control for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help your organization with any facet of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Small Business Network Support
Small Business Network Support and Help
If you have a company information system with 10 to 50 desktop clients, Progent's IT outsourcing services save your company from dependence on single freelance consultant while giving you affordable and reliable access to enterprise-class network support. By delivering network support service when you require it, providing specialized expertise for key technologies, offering unique services such as 24x7 network monitoring, and charging only for support you use, Progent offers you an economical way for optimizing the business value of your small office network. Progent is the smart way for small businesses to create and maintain a robust and secure information network and to benefit from fast access to the skilled support typically available only to enterprises who can support a sizeable internal IT organization.
Cisco ASA 5500 Firewall Computer Consultants
ASA 5500 Firewall Remote Troubleshooting
Progent's CCIE-certified networking consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
At Home Employees Collaboration Software On-site Technical Support
Telecommuter Collaboration Network Consulting
Progent can assist small and medium-size organizations to set up collaborative software to permit their at-home workers to engage in productive interaction with colleagues and other stakeholders.
Technology Professional Microsoft Azure enterprise hybrid cloud solutions
Amazon AWS hybrid cloud solutions Engineers
Progent can help your it team to design and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that utilize on-premises resources along with public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud migration services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
IT Services Microsoft Hyper-V 3.0
Engineers Hyper-V 3.0 Virtual Server
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in critical areas including multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to deploy and maintain virtual servers to cut IT costs and improve availability.
Dharma ransomware recovery Consultancy
Phobos ransomware recovery Professional
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
MCSE Expert Certified Specialists Dynamics GP/Great Plains
Information Technology Consulting Microsoft Financial Software
Dynamics GP/Great Plains allows you to expand and control your company more efficiently by delivering deep availability of strategic data and a fast ROI. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to extend the presence of your organization, manage your financials, automate financial operations, standardize procedures across your company, refine inventory control, increase order accuracy, expand revenue and shorten lead-time, and maximize free cash flow. Progent can show you how to configure and maintain a robust, secure server and communications foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains support professionals to make sure you reap the full advantages of your Dynamics GP business management system.
ASA Firewalls with Firepower IT Services
Cisco Firepower 4000 Series Firewalls Technical Support Services
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include unified management and automation of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.
Emergency Microsoft Exchange 2016 Consulting Group
Small Business Subscription Virus Protection
Progent's Microsoft-certified consultants have over a decade of experience providing messaging support for customers ranging from small offices to large corporations. Progent offers affordable support for all editions of Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and facilitate off-site and mobile email access. Progent’s Exchange support services can help you in designing and executing a move from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Outlook and can show you how to configure Microsoft Outlook Web App for popular web browsers. For e-mail virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
Support and Setup Cloud Backup Security and Compliance
Offsite BDR Services Outsourcing
ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup processes and allows fast recovery of critical files, apps and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information.
Automatic Network Infrastructure Diagrams Technical Support Services
Consulting Services ProSight Infrastructure Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, optimize and debug their connectivity appliances like routers, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always current, captures and manages the configuration of virtually all devices on your network, monitors performance, and generates notices when problems are detected. By automating complex network management activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding devices that need critical software patches, or isolating performance issues.
Network Designers Virginia
Nebraska Integration Consulting
Progent’s Technical Response Center (TRC) provides affordable nationwide extended hours online troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide 24x7 phone support and remote direct computer access to troubleshoot and repair technical problems rapidly and affordably.
Dell DRAC Consultant Services
Remote Server Management Services
Remote management cards offer IT administrators complete control of a server without the need for a personal visit. Through remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and manage a fault-tolerant business network that includes remote management cards and Progent can use these remote management cards to deliver low-cost remote technical help. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
SharePoint Server On-site Support
Support and Help Windows SharePoint Services
Progent's Microsoft-certified consultants can help you evaluate the business case for implementing Microsoft SharePoint 2007, advise you on the most sensible version of SharePoint Portal Server for your application, provide configuration and integration services, help you to set up MS SQL Server as a back-end database manager, improve your network integrity, integrate your standard and customized application software to work with SharePoint Server 2007, design a company-wide security strategy that encompasses portal technology, and provide maintenance and Help Desk support.
SCVMM 2016 and PowerShell Integration Support
MCSE Expert Certified SCVMM 2016 Load Balancing Integration Support
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a unified solution for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade smoothly from older versions of Virtual Machine Manager, design processes for creating and installing VMs and VM hosts, design high-availability scale-out clusters, integrate your private cloud resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts can provide world-class Windows Hyper-V consulting and VMware ESXi support.
Microsoft Dynamics NAV Support and Setup
Dynamics 365 NAV Applications Consultant
Besides offering the expertise of Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, migration support, and one-on-one or group webinar training classes tailored to meet your particular needs. Progent's consultants also can show you how to integrate and maintain a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.
Support Threat Management Gateway
Forefront Threat Management Gateway 2010 Remote Support Services
Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that acts as a single-server solution for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting capabilities, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut costs and enhance availability. Progent's Microsoft-certified consultants can assist your company to design and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
CCNP Certified Security Remote Support Services
IT Consultants Cisco Security
Cisco's PIX firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine whether to migrate to next generation firewall products from Cisco. Progent's Cisco technology specialists can help your company plan and carry out an efficient migration to Cisco ASA 5500-X firewalls based on industry best practices.
IT Services SonicWall TZ350 Firewall
Firewall Configure SonicWall TZ400 Firewall
Progent's SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your corporate processes.
IT Services Remote Workers VoIP
At Home Workers VoIP Integration Services
Progent can assist small and mid-size companies to implement VoIP platforms to give their remote workforce the advantage of virtual extensions of the company phone infrastructure.
Offsite Workforce Cloud Integration IT Consultants
Offsite Employees Cloud Integration Technical Support
Progent can assist small and medium-size businesses to provide their at-home workers with transparent integration with cloud resources.
SQL Server 2017 and VMWare Network Consultants
Onsite Technical Support SQL Server 2017 Reporting Services
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from as-needed architecture assessment or debugging to end-to-end project management to make sure your SQL Server 2017 initiative is carried out on time and within budget.
Support Desk Management Services Computer Engineer
Service Desk Outsourcing Support Remote Technical Support
Progent’s Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the top shared professional services automation platform for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Part-Time CIO Online Technical Support
Immediate Online Help Part-Time CIO
Progent can provide small businesses with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate IT products to enhance business operations so they align better with your business objectives. Your business can develop and implement a well conceived IT plan without absorbing the cost of a full-time Chief Information Officer.
IT Services Application Monitoring
Biggest System Center MOM Services
Even if your company has a minimal computer support group and a limited technology budget, your information network can still have the same high availability and performance that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT professionals, the latest system management products for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your mission-critical network applications and hardware up and running.
Windows Server 2012 R2 Hyper-V 3.0 Consult
Hyper-V 3.0 Server Remote Support Services
Progent's network consultants can assist you to analyze the potential benefits of Hyper-V-powered virtualization for your business, perform pilot implementations to verify Hyper-V's operation with your production software, assess your network architecture for smooth operation with virtual server solutions, help you in upgrading to Windows Server 2008 and configuring Hyper-V, train your network management staff to track and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual machines, establish and test business continuity processes that maximize system uptime, and provide ongoing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk services.
Remote Troubleshooting Service Reporting
24-Hour Tracking Service Costs Engineer
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed services. Unlike many independent consultants or small service firms who offer scant documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to each customer. The practice of documenting and organizing support activity results in more efficient service and eliminates a slew of typical problems such as when a support client is virtually held captive to a consultant who refuses to release vital service information.
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