Immediate Online Help for Fargo North Dakota UNIX or Linux SystemsFor small businesses in Fargo North Dakota, Progent offers technical support for networks based on UNIX or Linux or for environments that feature a combination of UNIX and Microsoft Windows platforms. Progent has provided online troubleshooting to companies in all 50 states in the U.S. (See Progent's client recommendations). Progent also offers the expertise of CCIE-qualified network specialists for complex infrastructure problems, plus the assistance of CISSP-certified security consultants to help with advanced security design and disaster recovery planning.

Progent's remote technical support engineers offer excellent value due to the fact that they have the real-world background and the advanced tools to resolve the majority of information system issues quickly. This lowers immediate expenses because solutions take up fewer billable minutes. Remote help also avoids the expense of dispatching a consultant to your office. Your organization benefits additionally in incidental expenses by reducing or avoiding system downtime and associated costs resulting from business disruption, upset clients, idle employees, and distracted executives.

Progent's billing policy for online help is structured to get the most out of your IT service investment. Progent charges on a per-minute basis for phone consulting, so you owe only for the services that you receive. Unlike typical remote support firms, Progent asks for no startup fee or minimum job duration. Progent's one-minute billing unit and clean model for pricing eliminate scenarios where fast fixes somehow end up as big invoices. Progent's penchant for handling problems quickly translates into your company spending less money.

Progent's Online Support Technologies
Over the years, Progent has fine tuned an array of customized tools and field-tested methodologies which ensure the maximum degree of efficiency for online engineering help and repair for small business information networks. Progent provides safe Virtual Private Network support for gateways from a variety of leading vendors including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN technology enables the experts of Progent's remote service group to communicate with your company's computer system remotely without compromising system security.

Progent's proprietary service reporting system includes thorough records for all service that Progent's clients have been provided. Progent's authorized service personnel have the benefit of the records of assistance provided to each Progent client by every Progent engineer. This history of issues and resolutions is organized as a conveniently accessible support database that enables Progent's online support engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's high-level certifications and working relationships with major technology companies including Cisco and Microsoft make available other massive technical support databases and permit quick response from vendors' in-house support staff so Progent's online service experts are able to arrive at the most efficient solutions in the least time.

Start Receiving Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To access Progent's remote services in Fargo North Dakota or to learn additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has an urgent requirement for network support, visit Immediate Emergency Support.

Online Technical Support Services Offered Progent
Progent's remote network support experts offer certified skills in a comprehensive array of technologies. This breadth of capability allows Progent's consultants to handle practically any problem that may occur in a small company information system. Certifications awarded to Progent consultants in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

To help companies with multi-operating system networks, Progent also provides the skills of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include CISM Engineers, CISSP network security experts, and CISSP-ISSAP engineers.

Phone-based services available from Progent to customers in Fargo include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based support services address a broad array of computer technology including system architecture, messaging solutions, network and operational security, UNIX/Linux and Windows coexistence, virtual server products for server hardware consolidation and easy management, and transitioning from legacy systems to the latest MS Windows or Linux solutions. Progent's group-oriented methodology for resolving network problems promotes fast escalation, when required, to engineers with appropriate expertise to tackle complex situations. This expedites solutions of urgent problems, minimizes network downtime, and cuts support expense.

    Progent's UNIX and Linux consultants can provide emergency online assistance for resolving problems affecting UNIX/Linux networks powered by popular versions of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Important Linux platforms for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Problem Solving
    Cisco CCIE Consultants for Fargo North DakotaThe Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for networking engineers, and indicates a person's networking knowledge at the expert level. CCIEs can resolve the most difficult issues surrounding network design, deployment, management, security, and problem solving. Cisco qualified CCIEs operate closely with Cisco's internal product support engineers in analyzing problems with Cisco IOS network management utilities and developing alternate approaches or identifying software updates. Cisco qualified CCIEs offer exceptional value since their broad experience enables them to fix the most difficult problems quickly. In many instances, less seasoned consultants can wrestle for many hours or days with identical tasks that a Cisco-qualified CCIE can dispose of in a few minutes. Few service organizations make Cisco CCIEs available to support small and mid-size businesses. Progent can provide fast phone access to a CCIE so you can get immediate support for complex network infrastructure problems that are lowering worker efficiency but are outside the comfort zone of your regular computer support group or consultant. Progent's CCIE engineers can tie into your computer system via sophisticated on-line support tools in order to provide fast, secure, and economical analysis and remediation. Progent's CCIEs offer expertise in all of Cisco's popular selection of infrastructure devices such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, secure broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed APs, wired and wireless Voice systems, Catalyst Series switches, as well as VPN technology.

  • Certified Microsoft Windows Support
    MS Windows Experts for Fargo North DakotaProgent's Microsoft-expert remote service experts can deliver network troubleshooting and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting engineers who can assist you with a broad variety of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange 2019 Server integration, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Exchange 2010 management, SharePoint 2016 migration consulting services, SharePoint Server 2019 planning and deployment, Microsoft Teams expertise, Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server training, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a full array of remote desktop services such as Windows 7 migration, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISM and CISSP Certified System Security Consultants
    CISSP Premier System Security Engineers for Fargo North DakotaProgent's certified CISSP and ISSAP security consultants offer a variety of system protection solutions to strengthen the protection of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows network against internal or external threats or assist your company to recover quickly following a serious breach. Security support services available from Progent include: in depth security audits using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds tools and Netcat; quick cleanup after malicious assaults; integrating firewalls; designing secure architectures for off-site and mobile access; securing your messaging system against spam and directory harvest attacks; and managing 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online consulting support to help businesses of all sizes integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that utilize on-premises resources along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud migration support services that include Microsoft 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has over 20 years of experience providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
Additional Consulting Services Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for contract IT projects that small companies frequently need. Progent's rates for longer-term development or consulting projects are set according to the level of expertise of the consultants assigned. Progent's experience with these special areas of computer technology enables customers to execute major projects within budget and on schedule. Progent's special remote engineering solutions include:
  • Help Desk Call Center Expertise
    Progent's Help Desk service options for small organizations with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Call Center services are ideal for small organizations who lack the budget to create an in-house Call Center but who want quick response from a reliable Help Desk with proficient phone assistance as well as the available expertise to escalate the most challenging trouble tickets to high-level engineers.

    Progent's Co-managed Help Desk services make it possible for your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's shared Help Desk service is a collaborative support solution built around the leading PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Call Center consulting services can guide you in creating an efficient new Call Center or enhancing your established organization, selecting or customizing Help Desk Call Center software products to meet the unique requirements of your corporation, or adding temporary online staff to supplement your existing Help Desk resources to deal with high-demand events like software migrations, major upgrades, or installing new applications.

    Progent's Call Center staff of experienced information technology experts offers your customers in Fargo North Dakota instant contact with an efficient support resource with years of background providing telephone-based support and online troubleshooting for networks based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk Call Center perception as a crucial driver of business productivity, and Progent's target is to fix rather than merely document technical issues.

  • Business Applications Services: Education, Customization, and Troubleshooting
    Progent's Applications Consulting staff offers online advanced engineering support and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, customization, and training for familiar Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft Office Word, and MS Office Excel. To read additional information about Progent's expertise, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

    Progent's Apple Mac professionals can promote the imaginative components of Mac computing by offering remote help services and training in graphics, sound, and video. Progent's support professionals can provide assistance in a large selection of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac experts can also help you with specific projects like capturing or digitizing audio or video or putting together an audio/video production studio.

    Online Network and Server Monitoring Services
    Progent offers companies in Fargo North Dakota online network and server monitoring support powered by MS System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to fit your business so that your network maintenance is proactive and automated. By uncovering potential problems before they cause crashes, system monitoring can avoid disruptive and costly service breakdowns. Progent can also deploy server and infrastructure monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft networks, or systems powered by a mix of operating systems.

How Your Fargo North Dakota Business Can Contact Progent's Remote Service Experts
To contact Progent about urgent phone-based expertise with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Emergency Remote Help, telephone 1-800-993-9400, or refer to Contact Progent.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Onsite IT Consulting
Progent locations in The Dakotas

City Address Phone Link
Fargo Fargo Executive Suites, 122 North Broadway
Fargo, ND 58102
United States
(701) 540-9003 Fargo Network Support Services
Sioux Falls 519 West 22nd Street, Suite 100
Sioux Falls, SD 57105
United States
(605) 937-5911 Sioux Falls Network Support Services

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    Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to assist you to plan, deploy, manage and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.

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    Progent's Microsoft-certified consultants provide technical support and network consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, integration, administration, and support services for Exchange 2003 Server include planning, installation, documentation, onsite and off-site technical support, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.

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    Microsoft SQL Server 2014 includes major improvements in key areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly with all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services that include planning, configuration, management, remediation, and software development services to help businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.

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    When conducting IT projects for corporate clients, Progent uses a structured approach based on specified milestones so as to achieve budgetary, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design tuning, and professional deployment. All phases are recorded to make available a comprehensive summary of IT services performed and to help in downstream system maintenance.

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    Progent's Microsoft-certified consultants can help you evaluate the business justification for deploying SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint Server for your circumstances, offer setup and deployment expertise, assist you to install Microsoft SQL Server as a supporting database, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server 2007, develop a company-wide security plan that includes portal solutions, and deliver maintenance and Help Desk support.

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    Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.

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    Progent's high availability inter-site connectivity and fault tolerant system connection professionals can help small businesses create fault tolerant Interoffice connectivity via redundant networks featuring transparent failover. Progent's Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office connections based on zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide economical non-stop interoffice connectivity.

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    Progent provides network services for medium size businesses who have 100 to 250 network clients. The medium size business or office has typically been an underserved part of the market for network support expertise. The overhead and service delivery models of large outside service firms make them too costly for the typical small business or small medium business (SMB), which commonly has a minimal information technology budget with which to support an IT system whose complexity and sophistication are often comparable to the networks of much bigger companies. Progent's support delivery model, which takes full advantage of online support, virtual office technology and 24x7 network monitoring, significantly lowers the IT maintenance expenses of a small-medium business while offering the small organization with big-company service from professional, world-class experts knowledgeable in a wide range of midsized business technologies. If your mid-sized organization or small business is searching for levels of IT support appropriate for a mid-size organization without paying enterprise costs, you need Progent.

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    Progent's accredited security and compliance experts can provide cybersecurity evaluations of enterprise-wide security to validate your company's cybersecurity profile adherence to recognized industry security standards. Progent can provide ongoing managed services for security monitoring and response, on-demand company-wide security audits, and focused cybersecurity evaluations for critical areas of cybersecurity like endpoints or cloud applications. Progent's qualified security engineers can also run extensive security audits to determine your organization's compliance with recognized industry security standards including HIPAA, PCI, and ISO 17799.

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    Progent's Wireless Consulting Services offer a convenient, economical option for companies of all sizes to configure, manage and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    For small and midsize companies, network security and information assurance and compliance is too complicated to stay ahead of but too risky to overlook. The world's biggest institutions have been hacked, and the top cloud services have occasionally been knocked out. It seems as though there's nowhere to run. Progent has made it economical for smaller businesses to carry out critical IT security projects effectively by providing the benefit of billed time to the closest minute without any minimum billing for remote help. This means you can have the help of a world-class computer consultant to provide precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any level of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security strategy.

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    Even if your company has a small network support group and a limited technology budget, your information network can still feature the same high reliability and performance that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network consultants, the most recent system management software for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your vital network applications and servers operating.

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