Immediate Remote Help for Fargo North Dakota UNIX, Linux, or Solaris NetworksFor small and midsize businesses in Fargo North Dakota, Progent provides technical support for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided remote support to companies in every state in the United States. (Refer to Progent's client testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified network specialists for challenging connectivity problems, as well as the services of CISSP and CISM-certified security engineers to help with advanced security architecture and disaster recovery preparedness.

Progent's online support services represent excellent leverage due to the fact that they have the practical experience and the sophisticated tools to solve most information system issues quickly. This reduces direct expenses since service calls accumulate a smaller number of billable minutes. Remote help also eliminates the expense of dispatching a consultant to your office. Your company saves additionally in incidental costs by minimizing or eliminating network outages and related costs stemming from business discontinuity, disgruntled customers and vendors, idle employees, and de-focused management.

Progent's billing policy for remote support is designed to stretch your IT service investment. Progent bills per minute for telephone-based assistance, so you are billed just for the support that you receive. In contrast to many remote support organizations, Progent imposes no service activation fee or minimum fees. Progent's per-minute billing unit and simple policy for pricing save you from situations where fast fixes somehow end up as major bills. Progent's skill at solving technical issues efficiently translates into your business saving money.

Progent's Remote Service Tools
Over the years, Progent has refined an array of customized technologies and field-tested processes which promote the highest level of efficiency for remote consulting and troubleshooting for small company IT systems. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN technology enables the experts of Progent's remote service group to access your computer system without violating system security.

Progent's powerful technical support reporting system maintains comprehensive histories of all support that Progent's clients have received. Progent's team consultants have the benefit of the details of all help rendered to each Progent customer by every engineer. This history of trouble tickets and fixes is stored as a readily retrievable support database that enables Progent's remote support engineers to share their knowledge with the whole team to make sure that the quality of Progent's support services grows daily. Progent's high-level accreditations and working associations with important technology companies including Cisco and Microsoft permit access to additional massive technical support databases and permit priority response from manufacturers' internal engineering staff with the result that Progent's online consulting experts can come up with the most efficient resolutions quickly.

Initiate Remote UNIX, Linux, Solaris, or macOS and OS X Computer Support from Progent
To access Progent's phone services in Fargo North Dakota or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical need for network help, visit Immediate Emergency Support.

Phone-based Technical Services Offered Progent
Progent's phone-based technical service professionals offer certified skills in an extensive array of disciplines. This wide range of IT skills allows Progent's engineers to tackle almost any problem likely to take place in a small company information system. Credentials held by Progent engineers in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

To help companies with multi-platform networks, Progent also offers the skills of engineers with high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.

Phone-based technical services available from Progent to customers in Fargo include:

Additional Support Programs Available from Progent
Progent offers the services of seasoned remote consulting experts for special projects that small businesses frequently need. Billing rates for ongoing consulting projects are set based on the qualifications of the consultants assigned. Progent's background in these important areas of information technology allows clients to complete critical initiatives economically and on schedule. Progent's special remote consulting services include:
  • Call Center Expertise
    Progent's Call Center support alternatives for small and midsize companies with networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk support services are designed for smaller businesses who don't have the budget to build and maintain an internal Call Center but who need quick response from an effective Help Desk Call Center with professional telephone assistance as well as the in-depth expertise to escalate the most challenging problems to high-level consultants.

    Progent's Co-managed Help Desk services make it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progent's shared Help Desk service is an advanced service desk solution based on the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting support can assist you in creating an effective new Help Desk or revamping your established one, evaluating or enhancing Help Desk software to meet the special demands of your company, or providing temporary phone support staff to supplement your existing Call Center resources to handle demanding situations like software transitions, major upgrades, or installing brand new business software.

    Progent's Help Desk team of seasoned network experts provides your computer users in Fargo North Dakota quick access to a reliable support resource with years of background providing phone support and remote repair service for computer environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk Call Center recognition as a significant contributor to company efficiency, and Progent's policy is to fix instead of simply record technical problems.

  • Applications Support: Education, Development, and Integration
    Progent's Applications Experts Group can supply remote and in-depth consulting expertise and education in specific business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom development, and training for familiar Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft Word, and Excel. To read more information about Progent's consulting, custom development, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.

    Progent's Mac professionals can nurture the artistic elements of Mac computing by providing remote consulting support and education in imaging, audio, and video. Progent's support professionals offer help in a large selection of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also help you with common projects like capturing or digitizing audio/video or setting up an audio/video post production lab.

    Remote Network Monitoring Support
    Progent can provide companies in Fargo North Dakota online network monitoring services centered around Microsoft Operations Manager network monitoring, customized by Progent to accommodate your environment so your IT support is proactive and automated. By uncovering possible issues before they result in full-scale emergencies, remote monitoring can ward off disruptive and expensive network failures. Progent can also deploy system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or networks powered by a variety of OS platforms.

How Your Fargo North Dakota Business Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency online assistance with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Nationwide Remote Support, phone 1-800-993-9400, or refer to Contact Progent.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Onsite IT Consulting
Progent locations in The Dakotas

City Address Phone Link
Fargo Fargo Executive Suites, 122 North Broadway
Fargo, ND 58102
United States
(701) 540-9003 Fargo Network Support Services
Sioux Falls 519 West 22nd Street, Suite 100
Sioux Falls, SD 57105
United States
(605) 937-5911 Sioux Falls Network Support Services




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    Progent can provide cost-effective remote and on-premises support to help organizations of any size to move any part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's cutting edge machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.

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    Progent's Microsoft-certified engineers can deliver affordable remote and onsite support to carry out your upgrade to Exchange Server 2010, generate extensive documentation of your upgraded messaging environment, train your IT staff and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and offer ongoing management consulting and engineering help. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.

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    Progent can provide affordable remote and onsite consulting to help organizations of any size to migrate any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security.

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    Small to middle size companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT consulting experts. With Progent's economically priced network service programs, mid-size organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks enterprise-class reliability, protection and performance.

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    Progent offers fast access to the skills of seasoned Wi-Fi consultants who can assist you to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your company and help you to design, install, manage, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, configure, and place Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and performance.

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    Progent can help your business to understand the many subscription options available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid solutions that seamlessly combine on-premises and cloud resources.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of modern cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and carry out an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to build and centrally control network environments that span branch offices, data centers, and cloud resources.

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