Expanding your telecommuter workforce can have a significant impact on network architecture, security/compliance, and corporate processes. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Fargo organization to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from on demand guidance for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Fargo, North Dakota businesses to with any facet of building a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and streamlined management.

Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat, and screen sharing for both local users and at-home workers. Many organizations utilize a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can assist your organization to maintain your existing voice/video conferencing environment and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help you to configure and manage Skype for Business clients to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's support services for Cisco Webex as well as for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help you to tune your WAN architecture to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home environment for your Fargo, North Dakota organization, call 1-800-993-9400 or visit Contact Progent.



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    Progent can assist you in all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Private Cloud Hosting service provides complete hosting of a small company's servers in a solution that delivers the maximum degree of dependability and expandability and is also easy to transfer to any data center. Progent's Private Cloud Hosting options are built on mature virtualization techniques that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, system support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.

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    Biggest Programming .NET Application

    Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET apps rapidly and affordably.

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    Progent's certified SonicWall firewall experts can help you deploy, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build protection into your corporate practices.

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    Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of RF congestion, improving wireless availability with rapid failover, and strengthening security by detecting threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology.

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    Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of Mac OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad synchronization, or migrating to iCloud. For business environments based solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, integrating and supporting a network environment that is available, secure, fast and able to achieve your organization's business goals.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to help you to plan, install, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.

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    Progent's managed services for software/firmware update management provide organizations of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, peripherals {like scanners, network infrastructure appliances such as routers and Wi-Fi APs, and IoT devices such as alarms and robotics.

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    Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world industry background, at the front lines of network support, performing a wide range of IT tasks for an extensive mix of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its support personnel. This guarantees that you get not only world-class IT capability, but also a support engineer with field-tested approaches for applying computer knowledge to solve actual IT problems efficiently.

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    Progent's team of Microsoft and Cisco Certified experts average more than ten years of real-world industry background, in the trenches of IT service, executing a wide range of technical projects for a large array of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting personnel. This guarantees that you get not just world-class IT capability, but also a consultant with proven approaches for applying computer knowledge to resolve real-world IT problems efficiently.

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    Progent's Microsoft-certified consultants offer economical remote and onsite expertise, application development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.

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    Progent can provide expert remote support services to help businesses connect their information networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help your IT team to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that utilize on-premises IT assets along with public clouds. To help you to incorporate cloud services with networks, Progent can provide a variety of cloud integration support services such as Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than two decades of background providing high-level consulting support online, and Progent can help you complete your cloud integration initiatives quickly and affordably.

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    Progent's application experts can provide in-depth support, software programming, integration help, and webinar training for popular business applications that address vital areas including ERP and MRP, financials, business reporting, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background delivering advanced consulting services remotely, Progent can help clients throughout the U.S. to avoid the lost productivity and fees associated with travel and on-premises activity without sacrificing the effectiveness of technical support.

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    System Center 2016 Data Protection Manager provides automatic backup and easy recovery functions for Microsoft environment. SCDPM 2016 offers application-sensitive backup for key platforms like Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V as well as VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, implement, manage, and troubleshoot a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous release of DPM or from an outdated system, and Progent can optimize your DPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed guidance to resolve challenging issues or deliver end-to-end project management or co-management services to help you finish your SCDPM 2016 deployment on time and within your budget.

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    Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.

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    Progent can deliver a wide array of affordable services to assist your company to deploy, integrate, troubleshoot, and manage workstations and laptops based on Windows, macOS and OS X, or various versions of Linux. Progent can offer onsite or online technical support for individual machines or laptops or help you to design and carry out a large-scale migration to new or revised OS software and business applications. Progent can also provide engineers and technical workers to help your company to plan for and implement an office relocation or merger designed to produce the least possible disruption of your productivity.

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