Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and corporate culture. Progent has two decades of background helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Fargo company to pick the appropriate tools and follow leading practices in creating and maintaining a secure virtual solution for teleworkers that promotes collaboration and returns maximum value. Progent offers services that go from as-needed guidance for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Fargo, North Dakota organizations to with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and unified management.

Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from major technology companies enable virtual discussions, video conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many organizations utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent can assist you to maintain your current voice/video conferencing ecosystem and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular communications product that supports presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for video sessions. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. To learn more about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features such as video calling, persistent chat, plus data sharing. For details about Progent's support services for Teams and for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help your business to tune your WAN infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Fargo, North Dakota organization, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's ProSight portfolio of managed IT services are designed to offer businesses who have minimal internal network administration and support staffs with low-cost help from world-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed services include flat-rate IT maintenance costs, smart automation of routine management processes, continual adoption of the latest technology, smooth migration from older systems to up-to-date solutions, improved alignment of computer technology with business goals, guidance from veteran network consultants, and allowing management to focus on business rather than ever-changing computer technology.

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    Progent's Citrix consultants can help your organization to evaluate the potential strategic value of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools with your Microsoft Hyper-V network, and show you how to deploy Citrix Essentials to enhance the performance, availability, consistency, and fault tolerance of your virtual network while reducing the cost of equipment and support and simplifying administrative processes.

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    Progent's Cisco-premier CCIE network engineers can help you to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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    For mid-size businesses who need IT support, Progent offers an array of alternatives such as on-site help, on-line assistance, phone-based Call Center, round-the-clock support with automatic network monitoring, temporary staffing, business relocation services, software development, and professional consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers expert in-person support for solving network issues quickly and affordably.

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    Microsoft Communications Server delivers Instant Messaging and presence as part of a scalable, enterprise-grade solution featuring enhanced security, seamless integration with other Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and improved business efficiencies, enhanced worker productivity, and stronger IP security with this easy-to-manage, highly available solution. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-certified consultants can provide the skill necessary to deliver all the advantages of Office Communications Server throughout your whole organization.

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    Progentís National Support Center offers national remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support experts provide telephone help and online direct network connection to troubleshoot and resolve network problems quickly and affordably. The scope of technical experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to appropriate specialists as required.

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    Progentís IT outsourcing packages provide affordable computer consulting for small organizations. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can reduce costs and minimize uncertainties, allowing network service budgets to increase in a more linear and controlled manner than is feasible by assembling a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust system architecture for your vital applications based on Microsoft Windows such as Office XP, Office 2003, and Office 2000.

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    Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, managing and troubleshooting all versions of Project Server and can provide a broad range of affordable online consulting services following proven best practices to assist organizations of any size to get all the advantages of this powerful project management solution. Support services available from Progent include solution planning, software configuration and upgrades, strategies for secure collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training classes.

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    Dynamics GP allows you to expand and control your business better by delivering easy availability of strategic information and a rapid return on investment. Dynamics GP confers important productivity benefits including its ability to expand the reach of your company, handle your accounting, automate financial operations, standardize procedures throughout your company, improve inventory control, increase order accuracy, expand revenue and shorten lead-time, and maximize free cash flow. Progent can show you how to set up and manage a robust, secure server and network foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to help you derive all the advantages of your Dynamics GP business management system.

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