Fast and Affordable Online Help for Fargo North Dakota Computer Networks
Fast Remote Consulting for Fargo NetworksFor businesses located in Fargo North Dakota, Progent provides online technical support for information systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified engineers have delivered online troubleshooting to companies in every state in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to handle complex networking problems, as well as the services of CISA and CISSP-certified cybersecurity experts to handle high-level security architecture and diagnostic issues.

Progent's online support experts offer exceptional value due to the fact that they possess the real-world experience and are equipped with the advanced tools necessary to resolve the majority of information system problems rapidly. Efficient support lowers direct expenses since service calls require minimal chargeable consulting minutes. Online support also avoids the cost of sending a consultant to your location. Your company benefits additionally with indirect costs by reducing or eliminating system downtime and related costs resulting from business discontinuity, upset customers and vendors, unproductive employees, and de-focused executives. Progent's extensive remote consulting expertise is particularly important for businesses that depend on public clouds for critical infrastructure or applications like Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite support may not be an option.

Progent's pricing model for online help is structured to stretch your network support dollar. Progent bills per minute for telephone-based assistance, so you are charged just for the services that you actually get. In contrast to typical remote service organizations, Progent imposes no startup charge or minimum job duration. Progent's per-minute billing unit and clean policy for pricing eliminate scenarios where quick fixes somehow turn into big tabs. Progent's skill at solving problems efficiently means you spends less cash.

Progent's Online Consulting and Technical Support Services
Over time, Progent has fine tuned a collection of optimized technologies and proven methodologies that ensure the maximum level of effectiveness for online engineering help and repair for computer networks of any size. Progent's online support team can access your company's environment remotely without violating network security.

Progent's advanced technical support database application keeps extensive histories describing the support that Progent's clients have received. Progent's team service personnel have access to the records of assistance delivered to each Progent client by every consultant. This database of anomalies and responses is stored as a conveniently searchable internal database that permits Progent's online support engineers to share their knowledge with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's advanced certifications and close relationships with important industry leaders such as Cisco and Microsoft make available other massive support databases and permit fast response from manufacturers' in-house support staff so Progent's remote service specialists can find the best solutions in the least time.

Online support available from Progent to customers in Fargo North Dakota include:

Progent's ProSight Subscription-based IT Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, subscription-based managed services designed to enable small and mid-size businesses to benefit from the same advanced IT solutions used by some of the industry's top enterprises. The ProSight portfolio of network monitoring and management services covers all key areas of information technology including email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure monitoring and management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring Services
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the state of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT personnel and your Progent consultant so any potential problems can be addressed before they can disrupt your network. Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, track, reconfigure and debug their networking appliances like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are kept updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding devices that need important updates, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding line of in-depth management reporting plug-ins created to integrate with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-up or machines with missing patches. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves productivity, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with leading backup product companies to produce ProSight Data Protection Services, a family of management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS products manage and monitor your data backup operations and allow non-disruptive backup and rapid restoration of critical files/folders, applications, system images, and virtual machines. ProSight DPS helps you protect against data loss resulting from hardware breakdown, natural disasters, fire, malware like ransomware, user mistakes, malicious insiders, or software glitches. Managed services in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these fully managed backup services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security vendors to provide centralized control and world-class security for your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Cisco Duo: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo MFA services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other personal devices. Using Duo 2FA, when you sign into a protected online account and give your password you are requested to confirm who you are on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be utilized for this added means of authentication including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register several validation devices. To find out more about ProSight Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Shared Support: Outsourced and Co-managed Help Desk Services
    Progent's Shared Service Desk offers a smooth supplement to your in-house IT support team. User interaction with the Help Desk, provision of technical assistance, escalation, ticket generation and tracking, performance metrics, and management of the service database are cohesive whether incidents are resolved by your in-house support staff, by Progent, or both. You have unrestricted versatility to expand or shrink your part of technical support activity as circumstances demand. Progent takes care of initial deployment and onboarding of the professional services automation software as well as workflow documentation, testing and education. For details about ProSight Co-Managed Help Desk, visit ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight ASM protects local and cloud resources and offers a unified platform to automate the entire threat progression including protection, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also help you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management offer businesses of any size a versatile and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving IT system. Besides maximizing the protection and reliability of your computer environment, Progent's patch management services permit your in-house IT team to focus on more strategic initiatives and activities that deliver maximum business value from your information network. Find out more about Progent's patch management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can save up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to get an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost network management, better compliance with information security requirements, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's ability to stop or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information concerning your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient AV and backup/recovery system that meets your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Available from Progent
Progent offers the skills of world-class remote consulting experts for contract IT programs. Billing charges for longer-term consulting projects are determined based on the level of expertise of the engineers involved. Progent's background in these special fields of information technology allows customers to execute critical initiatives economically and on time. Progent's project-based remote engineering services include:

  • Help Desk Support
    Progent's Help Desk Call Center support alternatives for businesses with networks that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, shared Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that manages all aspects of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle complex issues.

    Progent's Help Desk Call Center consulting services can assist you in establishing an effective new Help Desk or improving your current organization, selecting or enhancing Call Center application software to meet the particular needs of your company, or adding occasional phone support personnel to work with your in-house Help Desk Call Center team to deal with unusually busy scenarios like software transitions, mass upgrades, or installing brand new applications.

    Progent's Help Desk staff of veteran information technology consultants gives your clients in Fargo North Dakota rapid access to an efficient support group with substantial experience offering telephone-based support and remote troubleshooting for IT systems based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to earn the Help Desk recognition as a major driver of company productivity, and Progent's goal is to fix rather than simply annotate IT issues.

  • Business Applications Support: Training, Customization, and Integration
    Progent's Applications Experts staff offers phone-based advanced engineering expertise and education in special business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting, programming, and education for familiar Microsoft applications including CRM, Project, Office Word, and Microsoft 365 Excel. To find out more information concerning Progent's consulting, programming, and education offerings, see Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud environments by offering advanced integration with Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of mixed-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consultants offer advanced online and on-premises support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new implementation of Microsoft System Center2, expand or optimize an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver businesses in Fargo North Dakota remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager expertise. Progent can configure Operations Manager to suit your business so that your computer maintenance is proactive rather than reactive. By uncovering looming issues before they expand into downtime, system monitoring can ward off stressful and costly information system crises. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft systems, or environments powered by a variety of operating systems.
How Your Fargo Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent remote help with Microsoft Windows, macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or see Contact Progent. For organizations and startups in Fargo North Dakota, Progent's phone-based computer support specialists are ready to provide expert and affordable IT support the moment your company needs it. More than 20 years of delivering remote technical assistance has led to Microsoft Partner certification for Progent's consulting experts and has enabled Progent to acquire high-end troubleshooting skills and to fine tune online access tools to repair network problems quickly while eliminating the expense and lost productivity that comes with on-premises service visits.

Even if your Fargo business works with a local independent support technician or employs a full time organization that know how to deal with the majority of network problems, Progent's Microsoft and Cisco certified consultants can still provide an easy and seamless virtual extension of your local resources in cases when your regular IT support personnel either don't have the time or the expertise to handle unexpected system crises or particularly tough integration projects.

Features of Progent's Remote Computer Services for Fargo North Dakota
Progent's phone support, Internet-based repair, network security expertise, and system management services give offices in Fargo North Dakota the greatest leverage for your support investment. Whether you need occasional phone support and remote network repair or ongoing Help Desk call center support and network management, Progent's professionals can provide your organization world class IT support while permitting you to eliminate the cost and administration overhead of carrying a full-service internal IT staff. Highlights of Progent's National Remote Support services include:

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, breadth of IT background, refined remote support software, and familiarity with corporate IT enable offices to escape the limitations associated with exclusive reliance on smaller service organizations, individual freelance service providers, or limited internal resources.

Progent adds value by offering:

How Does My Business Begin Getting Remote Computer Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.



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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized management of modern cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control network ecosystems that span local offices, data centers, private clouds and public clouds.

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    Progent's high availability interoffice connectivity and fault tolerant network infrastructure engineers can help small companies create fault tolerant Interoffice connectivity through redundant system architectures with automatic failover. Progent's CCIE engineers can plan and implement high-availability Inter-office networks based on zero-downtime EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide economical non-stop interoffice connectivity.

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    Progent's Microsoft-certified experts can deliver a range of technical services to assist companies of all sizes to deploy, administer, and troubleshoot environments that incorporate desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help design and configure test environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 migration plans following industry best practices.

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    Progent's Mac networking engineers can assist you with a wide range of network infrastructure areas including network architecture, remote and mobile connectivity, internetwork compatibility, protection, and new technologies such as VoIP and fast wireless networking. For business networks based exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and size to handle the challenge of designing, configuring, and maintaining a network infrastructure that is robust, secure, productive and supportive of your corporate goals. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan SAN solution. Progent can also provide certified experts to help you with Cisco routers and switches.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800

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    For small businesses interested in Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.

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    Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications environment that permits a BYOD computing style with IM, presence, web conferencing with app sharing, and both IP and PSTN telephony across a broad range of stationary PCs and mobile devices. Progent's certified Lync 2013 experts and system integrators can assist you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and deliver live online and on-premises training to your IT team and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Office and Microsoft 365 apps such as Outlook and PowerPoint.

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    Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

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