Disaster Recovery Support for

Internet Data Centers offer an attractive option for companies with the need to host applications that are delivered to a geographically dispersed user base.

For costs that are well within the IT budget of virtually any small business (often starting as low as $100 per month), companies can immediately enjoy the advantages of housing their equipment in a professional-grade Data Center whose benefits include Internet availability that usually exceeds 99.999% uptime, dramatic savings in management expenses due to the elimination of common infrastructure failures, lighting-fast Internet connections that are usually at least 60 times faster than the fastest Internet connections available to most small businesses, the highest levels of physical security, and electrical power that is immune to blackouts, brownouts, and internal breakdown.

Colocation Data Centers offer useful features including remote hands capability, a service in which Data Center staff can provide rudimentary but valuable assistance such as pushing a reset button or power cycling a server. This value-added service avoids the cost of having your in-house support personnel travel to the office to perform simple troubleshooting steps. Better yet, such Data Center services are available on a 24x7 basis, 365 days a year, relieving stress and cutting expenses by dramatically simplifying the logistics required to maintain high network availability.

There are over almost 2,000 enterprise-class Internet Data Centers in the U.S. and Progent's Data Center consulting experts can help you select one that meets the particular requirements of your business, including geographic proximity, space, connectivity, affordability, and value-added features and services.

For companies concerned about the risks associated with potentially catastrophic impacts caused by major earthquakes in the Bay Area, world-class Data Centers in the Sacramento area offer close proximity to your business while significantly reducing your network's exposure to damage from seismic events.

Internet Data Centers are especially appealing to small businesses because of their affordability and feasibility in comparison to taking a do-it-yourself approach. Trying to build an in-house data center with even a minimum level of fault tolerance by installing features such as a local computer room generator for power protection, redundant air conditioning systems, multiple Internet T1 lines, and a physically secure infrastructure, is for most small businesses either impossible due to facility limitations or financially prohibitive.

By using multiple data centers, businesses can enhance not only fault-tolerance but also performance. For example, by deploying F5 Networks' BIG-IP controller in each data center to load balance a farm of web servers, and then F5's BIG-IP Global Traffic Manager (formally 3-DNS) product at each data center, Internet traffic will be spread automatically between multiple, geographically dispersed sites. The BIG-IP Global Traffic Manager routes web requests to different data centers based on their proximity to the requester, availability and current utilization/response times. This approach can accelerate application performance by up to three times, ensure that priority applications are served first, and offload expensive server cycles. For more information about Progent's support for fault tolerant technology from F5 Networks, visit Load Balancing Consulting.

High Availability Solutions Supported by Progent's Experts
Progent's certified consultants can help you to design an efficient, non-stop system that resolves major problems covering a wide range of infrastructure technologies and operations including:

Business Continuity Planning
Progent's business continuity professionals can help you create a disaster recovery plan in order to restore network functionality in case of an information network catastrophe. Progent can assist you to develop a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, zero-downtime system solution that addresses availability issues covering a broad range of network technologies and processes. For details, go to Workplace Recovery Expertise.

CRISC-Certified Network Risk Control
The CRISC program was established by ISACA to verify a consultant's ability to plan, deploy, and maintain IS controls to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to help you to develop and execute a workplace continuity strategy based on leading practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines. To read more, go to CRISC-Certified network risk mitigation experts.

Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 incorporated important improvements in scale, performance, manageability, cybersecurity, application compatibility, Linux co-existence, Kubernetes networking, and hybrid integration of local and cloud resources. Headline new features of Microsoft Windows Server 2019 are Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud-hosted resources, System Insights for taking advantage of modern predictive analytics to control local environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container orchestration using Kubernetes, Cluster Sets for building and administering large non-stop scale-out clusters, and Storage Migration Service for streamlining the upgrade process from legacy versions of Windows Server. To learn more, see Microsoft Windows Server 2019 High Availability Failover Clustering Support.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point. To read more, go to Windows Server 2016 Disaster Recovery Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable process for recovering services rapidly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist you to design, configure, test and maintain a DR system based on VMware SRM.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery between datacenters located up to 185 miles (300km) apart. Progent offers the skills of a NetApp MetroCluster consultant who can help you to design, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to show compliance with industry standards and regulatory requirements.

High Availability Load Balancing
Progent provides high availability load balancing support that addresses network load balancing, load balanced programs, LAN/WAN backbone routing, and content delivery products such as F5 Networks 3DNS. Fault tolerant load balancing solutions for which Progent can provide consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP. For more information, see Non-stop Load Balancing.

Fault Tolerant Inter-office Connectivity
Progent's multi-site connectivity engineers can help businesses achieve fault tolerant inter-site connectivity via fully redundant system architectures featuring transparent failover. Progent's Cisco-premier CCIE network engineers can design and implement fault-tolerant Inter-office connections based on non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice networking. To find out more, see Non-stop Interoffice Networking.

Non-stop Internet Access
Progent's Cisco-authorized IT engineers can help you create an affordable, fault tolerant Internet configuration solution that can achieve non-stop Internet access via a wide range of high availability Internet network solutions including high availability BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE consultants to help you utilize the most advanced technology for 24x7 Internet connections to implement an economical, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections. To find out more, see Non-stop Internet Connectivity Architecture.

Backup and Restore Technology Consulting
Progent can provide economical online access to engineers skilled in a wide array of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent offers help for all major backup platforms such as Acronis, Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help your company to deploy, upgrade, or maintain backup/restore systems for a variety of environments such as on-premises, remote, cloud, or a mix. To read more, see Backup and Restore Solutions Consulting.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consulting and Support Services
Progent's expert Microsoft System Center Data Protection Manager support professionals can assist you to develop an effective disaster recovery plan, design an affordable high-availability IT infrastructure, configure a SCDPM-powered recovery solution, thoroughly validate your system, educate your IT staff or regular service providers how to manage Microsoft System Center Data Protection Manager, or provide complete information technology support outsourcing including off-site hosting of Microsoft SCDPM servers in Progent's data center facility. For more information, see System Center Data Protection Manager (SCDPM) Consulting and Support Services.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage hardware. Barracuda Backup protects vital company data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to assist your business to plan, configure, manage and debug a BDR system built on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consultants.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup supports high-end features such as Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a wide range of remote or onsite services to help you to plan, install, optimize and troubleshoot a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software. For details, see Altaro VM Backup consulting services.

ProSight DPS 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not have native support for crucial data protection services like Exchange backups or greater than 30-day point-in-time data recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup delivers a feature-rich platform for automatic backup and rapid recovery of all your organization's M365 mail, Microsoft Teams Chats, SharePoint documents, OneDrive for Business files, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to deliver end-to-end management services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup delivers a low-cost backup-as-a-service solution that protects M365 components against data loss or corruption caused by user or software error, malicious corruption, and malware attacks such as ransomware. To read more, see ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup processes and allow fast restoration of vital data, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS ECHO can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to an on-premises storage device, or to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services ECHO to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data. Learn more about ProSight DPS ECHO managed backup.

ProSight MSP360 Backup Services
Progent can assist you to create, implement and troubleshoot a backup solution based on MSP360 software. MSP360 enables file or image backup/recovery for virtual machines and physical machines, works with all leading public clouds, and allows businesses to build a backup ecosystem with a low RTO and a granular RPO. With ProSight MSP360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss caused by human miscues, computer glitches, malicious users, and malware attacks such as ransomware. To learn more, see ProSight MSP360 Backup services.

Consulting Services Double-Take Solutions for Data Backup
Double-Take offers a family of tools intended to provide small and midsize companies a range of cost-effective alternatives for replicating and restoring vital workloads such as Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating Double-Take technology into small company IT systems to achieve an advanced state of availability and business continuity readiness at an affordable cost. To learn more, see Consulting for Double-Take Software for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified AI Cloud Partner and provides specialized application support for a wide range of small business applications, Progent is able to assist clients to find comprehensive IT solutions that maximize the productivity of your network. As a Registered Partner with Cisco, Progent offers the services of certified consultants and specialists with experience in architecting, configuring and managing networking environments built on Cisco products. The depth and breadth of Progent's technical know-how and Progent's sensitivity to the needs of small companies make Progent the perfect partner for creating and running an affordable, high-availability information system.

How You Can Get in Touch with Progent's Engineers for Support for High Availability Computing
In order to contact Progent about consulting assistance for non-stop computing, call 1-800-993-9400 or visit Contact Progent.