Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior AI technology by SentinelOne to defend endpoint devices and physical and virtual servers against recognized as well as zero-day ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's Apple Mac support consultants can help you with a broad range of network foundation areas including network architecture, remote and mobile connectivity, internetwork compatibility, protection, and emerging technologies such as VoIP and high-speed wireless networking. For business networks based solely on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and size to deal with the challenge of designing, configuring, and maintaining a system infrastructure that is reliable, safe, productive and supportive of your corporate goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan SAN systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Cisco's Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi throughput by limiting the impact of RF congestion, enhancing wireless uptime with fast failover, and hardening data security by detecting threats and analyzing network traffic according to user type and locale. Progent can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Progent offers the support of Microsoft-certified engineers as well as experienced software programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and security consultants to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and secure network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to design custom mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you design reports that let you track your business more effectively, transforming uncooked information into valuable insights into your company and customers.
Our compensation structure is based on contribution, so similar to working as an independent contractor, your earnings are entirely tied to your generated revenue. Some of our consultants focus on lifestyle issues and elect to work at a more relaxed pace, using our flexible calendar to follow individual pursuits such as mountain biking, motorcycle racing, skiing, surfing, vacations, or spending private time with family and friends. Other consultants use the opportunity to make major bucks via hard work and long days. Progent fully supports either end of the spectrum plus any point in between.
System Center 2016 provides important enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include Linux, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.
Progent can help your company to create, implement and debug a backup/restore plan based on MSP360 technology. MSP360 offers file or image backup/recovery for virtual machines and physical computers, works with all popular public clouds, and allows businesses to create a data protection ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss resulting from human miscues, computer glitches, malicious users, and malware attacks such as ransomware.
Progent can assist you to design a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Even if your company has a minimal network services group and a modest technology budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk service to keep your mission-critical business applications and hardware operating.
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management solution following leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.
Progent's Microsoft-authorized experts can show you how to evaluate the business justification for implementing Microsoft SharePoint 2007, consult with you on the most sensible edition of Microsoft SharePoint for your circumstances, provide configuration and integration expertise, help you to set up MS SQL Server as a supporting database, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with SharePoint Server 2007, develop a comprehensive security plan that encompasses portal solutions, and provide maintenance and Help Desk services.
Progent can provide one-on-one education designed for people who wish to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for macOS and Mac OS X application software.
Progent's wireless site survey services help you to design, deploy and troubleshoot a Wi-Fi network optimized for your environment, offering your business a wireless solution that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming ability your business needs. Wi-Fi survey services from Progent include online predictive modeling for planning a wireless LAN and on-premises survey services for confirming, tuning, and troubleshooting an operational wireless LAN.
Progent's Intune consultants can assist you to assess the business case for utilizing Microsoft Intune for administering your mobile devices including notebooks, smartphones, and tablets based on Windows, iOS, and Android. Progent can help you to configure security and compliance policies, set up pilot environments to evaluate the benefits of Intune for your network, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune deployment.
Progent's National Support Center offers national remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support professionals provide phone help and online direct computer access to isolate and repair technical problems quickly and affordably. The scope of technical expertise represented by Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult network issues to competent specialists as required.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management, staff, develop an enterprise-wide security plan, streamline network administration, assist with creating applications, and generate and validate a DR/BC plan.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by checking the state of vital devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so that all looming problems can be addressed before they can disrupt productivity.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management tools and is designed to offer a centralized mechanism for configuring and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of any size with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate smoothly from older releases of VMM, develop processes for building and deploying virtual machines and VM hosts, implement high-availability scale-out clusters, integrate your private cloud resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the strategic advantages of new capabilities like Storage Replica and Shielded VMs. Progent's virtualization professionals can provide advanced Hyper-V consulting and VMware ESXi expertise.
Progent offers cost-effective online support to help companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Progent's Network Call Center Outsourcing Services for desktop support are intended specifically for small organizations who require fast availability of a Help Desk Call Center with professional telephone support and full escalation options but who must operate within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Support, System Assessment, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.
SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, R language support, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and on-premises support to help organizations of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for law practices. Progent offers online access to NetDocuments consultants to assist your law firm to design, configure, administer, optimize, or debug a document management system solution based on NetDocuments.
Progent offers the support of a certified engineer with an extensive background deploying technology from the major telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help you to design, configure, upgrade, or maintain a telepresence solution that preserves your current investment and optimizes the business value of your information system. Progent also offers the expertise of infrastructure consultants who can assist businesses of any size to create and troubleshoot a communications network that provides the performance, dependability, security, and expandability you need to support your telepresence solution.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still offers technical support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine whether to adopt the latest firewall technology from Cisco. Progent's Cisco technology experts can help your company design and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Altaro VM Backup software offers small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables low-cost backup to Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is an Altaro partner and offers a wide range of services to help you to design, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Progent can provide cost-effective online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Cisco's Small Business series of access points are Linux-based units engineered as entry-level wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer remote or on-premises integration and debugging support to help you to design, implement, upgrade, tune, administer and debug Cisco Small Business wireless access point deployments of any size or topology.
Progent's Microsoft-certified Windows 11 experts can provide a range of services for Windows 11 including Microsoft 365 solutions, mobile management, telecommuter connectivity, security and compliance, centralized deployment, and Help Desk Call Center support.
Progent's Standard Help Desk Services provide a complete solution that manages all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle complex issues.
Stealth intrusion checking is an important component of any overall network security strategy. Progent's security experts can run extensive intrusion checks without the awareness of your company's internal IT staff. Stealth penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event log monitoring are correctly set up and actively monitored.
Cisco's Catalyst line of wireless controllers streamline the management of wireless networks by unifying the provisioning and management of wireless access points, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
Progent's Cisco wireless IP phone configuration experts can provide online and on-premises support to help you build and manage a Cisco Wi-Fi VoIP phone deployment by delivering services that range from debugging the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software products by making it simpler to copy system images, manage mobile computers, and run management utilities. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT projects involving areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you develop efficient processes and policies to manage handheld computers and smart mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that includes standards, processes and technologies to keep your IT computer system safe.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are built on mature virtualization technologies that enable small companies with multi- platform IT systems to save significantly on the expense of capital investments, system maintenance, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Progent can help your organization to plan a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the security and administration of company email by providing continually improved spam and virus filtering, policy management, content testing, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis tools plus outbound email filtering to help you troubleshoot your email environment and specify and regulate company email policy.
Progent's IT outsourcing packages provide affordable computer consulting for small businesses. Whether it includes designing network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network engineering services can contain expenses and minimize uncertainties, allowing network service expenses to increase in a more linear and controlled fashion than is possible by building up a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available network architecture for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
24 Hour Microsoft, Cisco and Security Certified Experts Fault-tolerant Data Centers Consultant Services
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once users complained about them. With the benefit of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now anticipate server troubles before they grow to be critical enough to impact network uptime. Because of MOM, Progent can deal with potential problems before clients know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class availability, safety and productivity.
important features of Dynamics GP/Great Plains software include a modular design that lets you license just the functionality you require, a standards-based foundation built on Microsoft technologies to secure your investment and provide a highly integrated environment, enhanced reporting services that allow you to monitor all operations, revenues and spending and sales trends, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate data from almost any db software or workstation software into Microsoft GP/Great Plains, and an open design that makes it possible to create specialized programs. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to show you how to convert the powerful features of Dynamics GP accounting into a productive business management solution.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery between datacenters located up to 185 miles away from one another. Progent's team of veteran IT consultants can help you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR system to verify compliance with industry standards and regulatory mandates.
Progent offers live online instruction for a range of desktop apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the benefits of traditional in-person seminars, including instant communication between clients and trainers, but avoids the expenses of travel and the hassle of trying to synchronize the schedules of many students. Available to single students or classes of any size, Progent's live online training permits the trainer to run the seminar from an online facility while the students can be spread across an office or all over the country. Virtual instruction deploys proven teaching aids such as broadcast white boards, electronic hand-raising, and shared desktops. Classes can be brief and targeted to specialized subjects or longer in duration and wider in scope.
Progent's Cisco-Premier network consultants provide professional PIX Firewall consulting services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and secure access services. Extending from small, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of protection, speed and availability for business environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progent's network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
Progent can provide economical remote support from IT engineers with expertise in a wide array of utilities and services that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent can provide consulting support for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help you to implement, upgrade, or troubleshoot backup solutions for a variety of environments such as local, edge to datacenter, cloud, or hybrid.