Progent offers clients access to engineers who have been awarded some of the computer industry's most prestigious certifications. Progent believes that clients deserve to be sure that their computer service consultants have formal testing as well as extensive practical field experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials such as the CCIE brings priority for significantly superior vendor help than is available to uncertified service providers, enabling Progent to offer clients a better class of IT support. In other cases, recognized certifications such as CISSP or ISSEP for network security can help corporate customers to show compliance with regulatory demands by using the assistance of accredited IT professionals.
Progent is one of the most qualified information technology support firms for creating email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small companies derive the full advantages of Microsoft Exchange Server 2000 for typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Cisco's Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, tuning wireless performance by reducing the effect of RF congestion, enhancing wireless availability with fast auto-failover, and hardening security by detecting threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
If your company is producing UNIX-based applications in an environment that has MS Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your field of strategic know-how without the constant hassle of managing your business network. Through the use of smart server monitoring and by providing remote and in-person assistance when your business needs it, Progent represents an economical alternative for supporting an information system that provides excellent dependability, security, and performance. Progent's developer support services include full-service information technology outsourcing, virtual server infrastructure, online and on-premises service and repair, network monitoring, and Contact Center outsourcing.
Progent's remote connectivity and smartphone synchronization experts can assist your business to design and configure connectivity solutions for off-site desktops, notebooks, and smartphones so they work tightly with your IT network, allowing you to optimize the efficiency of your off-site workers.
Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple offices, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in planning and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
SQL Server 2014 includes significant improvements in key areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently across all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite services including planning, configuration, administration, troubleshooting, and software development expertise to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Progent's Cisco CCIE wireless network consultants offer remote or onsite integration and troubleshooting services to assist you to plan, configure, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless APs to accommodate your unique office layout, building structure, and anticipated workloads.
Progent has supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, software development, training, and troubleshooting since the platform's original release. Progent can provide in-depth support for updating out of date Dynamics GP/Great Plains deployments. Progent can assist you to design, test, and carry out a cost-effective upgrade from a a legacy release of GP to the latest release of Dynamics GP.
Progent provides nationwide online help and troubleshooting services for companies who run Apple Mac environments or whose IT systems feature a mix of macOS and Mac OS X with Microsoft Windows products. Progent's experts offer Apple macOS and OS X clients a range of services such as desktop support, migration to the current edition of OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with iPhone and iPad integration and management, or moving to iCloud. Remote network consulting offers optimum return for your information technology budget by preserving client productivity and shortening the time charged for computer analysis and repair. Sophisticated online access technology and skilled service specialists and consultants allow Progent to handle the majority of network problems without squandering time and expense by going to your location. In most of situations your network problems can be dealt with over the phone or via a mix of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to help you with the most difficult system problems.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your business practices.
Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering team to provide small companies with a complete IT outsourcing solution that improves network availability and security, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and key application servers supported within a secure and fault tolerant facility on a high-performance, non-stop virtual machine set up and supported by Progent's network service professionals.
Office 365 is Microsoft's growing suite of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in a variety of subscription plans intended for customers from individuals and households to global enterprises. Progent can provide fast and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist your business to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid networks that seamlessly integrate on-premises and cloud-based resources.
Progent's veteran team of network consultants and application experts have extensive experience providing online and on-premises assistance for organizations of all sizes who need to integrate Android phones into their IT systems so that mobile clients can communicate and collaborate from anywhere. Progent has the breadth of know-how to solve network problems that span multiple manufacturers and that represent a mix of legacy and current information technology. Progent provides cost-effective online consulting to assist you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to resolve particularly stubborn IT problems, or Progent can provide comprehensive project management services to help you complete strategic IT projects on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to help you manage and operate Android phones and tablets to maximize their business value.
Progent's Solaris family consulting experts provide small and mid-size businesses and developers assistance with administering and maintaining Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications environment that allows Sun Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent offers businesses of any size enterprise-class IT online or on-premises consulting services for information systems based on Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also offer security expertise for companies ranging from the small office to the worldwide enterprise.
Progent's Citrix-certified consultants can assist your business to design, implement, manage, and troubleshoot a virtualized application delivery and management system built on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can help you to manage and maintain an off-site datacenter that features high uptime, advanced security, and rapid disaster recovery.
Progent offers the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud tools for administering private and hybrid cloud environments that deliver high availability, fault tolerance, and disaster recovery.
Progent's Wi-Fi site survey and predictive modeling help you to plan, install and troubleshoot a Wi-Fi network optimized for your environment, providing you a wireless solution that delivers the coverage, speed, density, QoS, data protection, and roaming ability your company requires. Wireless site survey services from Progent include online predictive modeling for planning a wireless network and onsite survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and fixing SCOM environments and can provide companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and PSTN telephony. Lync 2010 can enhance the functionality of Exchange, SharePoint and Office or Office 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support services to assist your company to maintain and troubleshoot your existing Lync 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business upgrade.
E-Mail Guard is Progent's economical anti-spam and antivirus service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on computer networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-based antispam and anti-virus services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their email application, regardless of server platform, hardware type, or data center location.
If you have a small business information system with 10 to 50 desktop users, Progent's IT outsourcing services free your organization from dependence on an individual freelance service provider while giving you affordable and dependable access to enterprise-class technical expertise. By providing IT support help when you require it, offering advanced knowledge for critical applications, delivering value-added services such as automated server monitoring, and billing only for services you receive, Progent offers you an affordable solution for maximizing the productivity and profitability of your small office network. Progent is the smart way for small organizations to build and maintain a robust and secure information network and to have quick access to the experienced help ordinarily restricted to enterprises who are able to support a sizeable in-house IT group.
CISSP Certified Expert High-Availability Data Center IT Services
Progent's Experts Group provides support in important technologies including Macintosh networking and applications; Support for Linux-based, UNIX-powered, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical program help; Chief Information Officer, management information analyst, and project management services; Special program development and deployment; Web, eCommerce, EDI, and customer information portal design and integration; Database management and efficiency help; Management information consulting; and Telecommunications systems consulting.
Progent can help your organization to utilize Cisco's networking products to create a robust foundation for your onsite, private cloud, or hybrid data center and improve operations in vital areas including resource consolidation, security and compliance, versatility, reliability, and recoverability.
Progent's managed services for software/firmware update management provide organizations of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, such as scanners, network appliances such as switches and Wi-Fi access points, and IoT devices like sensors and robotics.
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software by making it easier to install system images, manage mobile devices, and run management tools. In addition to advising you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower cost and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you define efficient procedures and standards to manage handheld computers and smart mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that incorporates standards, processes and IT products to keep your IT network protected.
Progent's Wi-Fi site survey services assist you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, offering you a WLAN that delivers the reception, performance, density, Quality of Service, security, and roaming ability your company needs. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless network and onsite survey services for validating, tuning, and troubleshooting an operational wireless LAN.
Progent's certified engineers can help your company to test Windows 7 to verify application and driver compatibility and to determine its speed and reliability operating in your environment. Progent's consultants can also help you to estimate the likely strategic value of moving to Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can assist you to design and execute a non-disruptive upgrade to Windows 7 from a previous version of Microsoft Windows.
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that allow you to track your business more effectively, turning uncooked information into useful understanding of your company and customers.
Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook.
For advanced project management support, Progent can provide access to senior information technology professionals with decades of experience in IT management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management skills to help enterprise customers follow best practices to make sure development or deployment projects are successfully completed on schedule and within budget.
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer remote or onsite integration and debugging services to assist your organization to plan, implement, update, tune, manage and debug Aironet wireless AP deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific office layout, building structure, and expected workloads.
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to define a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, non-stop system architecture that addresses reliability issues involving a wide array of network technologies and procedures.
Progent’s Microsoft-certified consultants can help you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit PC desktop computing, design an efficient upgrade strategy that minimizes business interruptions, and provide inexpensive, expert online support to aid you to configure 64-bit PC desktop operating systems and applications on your current computers.
Windows 8.1 is designed to power computers from smart phones and slates to power-user desktops. An abundance of new and improved capabilities, such as touch screen interface and signature live tiles user interface, provide a wide range of benefits for companies who understand how to put them to work. Progent's Windows consultants can help get your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum competitive advantage from the product's many technical enhancements.
Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent's Check Point Software firewall experts can help you plan, configure, and administer firewall solutions built around Check Point Software NGFW firewalls and Check Point's subscription-based security services. Progent's consultants can also help you maintain legacy Check Point firewalls or migrate smoothly to Check Point's modern firewalls.
For small and midsize businesses, computer security and information assurance and compliance can be too complex to master but too dangerous to ignore. The world's largest enterprises have been breached, and the leading cloud services have occasionally been knocked out. It seems like there's no place to run. Progent has made it economical for smaller companies to carry out critical IT security tasks successfully by providing the benefit of billed time to the nearest minute with no minimum billing for remote support. This means you have access to a world-class computer consultant to provide precisely the knowledge you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of network security including security assessments, malware screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a comprehensive security plan.
Microsoft Exchange 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a revamped architecture. These improvements favorably impact key IT areas like manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the potential advantages of upgrading to Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.
Cisco's security and remote access technology for small to mid-size companies offer a complete range of manageable security products to let you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your business objectives.
Microsoft Windows Server Essentials is a value-priced, versatile operating system that allows small organizations to transition from the older physical on-premises datacenter to the modern hybrid networking model that combines local and virtualized cloud-based resources. Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to assess the possible productivity and cost advantages of migrating to Essentials and adopting a hybrid local/cloud model for your computing environment. Progent can provide full-service project management support to help you plan and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent also offers as-needed consulting help, troubleshooting, and customized training.
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance consultant. The interview is designed to help assess your organization's ability to block ransomware or recover quickly after a ransomware incident. Progent will consult with you directly to gather information about your existing antivirus tools and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient AV and backup/recovery environment that reduces your vulnerability to ransomware and meets your business requirements.
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2003 migration strategy that minimizes network disruption, reduces long-term support demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.
Lync 2013, renamed Skype for Business, allows organizations of any size to build a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing, and both IP and PSTN calling across a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist your company to evaluate the business benefits of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your current and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your management staff and users. Progent has in-depth expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can show you how to plan, integrate, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent is structured to provide in-depth remote support for all major technical areas associated with today’s small company information systems and offers a variety of strategic, as-needed support services such as a part-time CIO to offer advanced IT design and negotiating skills, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus filtering as a managed service, project management help for major initiatives such as office relocations oroperating system migrations, connectivity consultants for building and maintaining fast and robust infrastructure, certified security specialists to ensure information safety and compliance, disaster recovery specialists to create business continuity plans, and software programmers to write, customize, or repair mission-critical applications.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their information system. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable and safer AD environment. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and increased uptime.
Cisco's wireless IP phones are hardened Wi-Fi devices intended for professionals who are on the move within campus, hospitality, health-care or other venues where management wants user endpoints that provide more administrative control, data security and durability than is achievable with the Bring-Your-Own-Device style of mobile collaboration. Integration of Cisco's wireless IP phones usually requires that IT teams configure and fine tune many key pieces of your wireless infrastructure such as wireless access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's certified consultants can provide remote and on-premises support to help you create and maintain a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Progent’s Wireless Consulting Services offer a convenient, economical way for businesses of any size to deploy, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Cisco-certified wireless networking consultants can provide online and on-premises consulting and troubleshooting services to help you to plan, install, manage, optimize, and debug wireless networks that incorporate Cisco's Meraki access points. Progent can also help your organization to plan and implement hybrid environments that combine on-premises and cloud-based resources and that provide seamless connectivity, advanced protection, streamlined management, and consistent performance for all your mobile and desktop endpoints.
With the Catalyst line of switches for small and medium-sized companies, Cisco enables companies to realize the full advantages of adding smart traffic control into their networks. Cisco's switching product line makes it possible to deploy capabilities to make your IT network highly available to handle real-time needs, expandable to facilitate future growth, safe enough to protect confidential information, and capable of prioritizing and controlling traffic flows to optimize network performance. Progent's Cisco certified consultants can show you how to select and integrate Catalyst switches appropriate for your company. Also, Progent's certified security consultants can help you develop a comprehensive protection policy and set up Cisco switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for restoring applications and services quickly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also allows non-disruptive testing for site recovery, upgrades and fixes and can produce reports to confirm complete service recovery, validate SLAs and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and manage a DR solution based on VMware SRM.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing and service organizations to simplify supply chains and streamline critical processes in order to bring products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises services that spans from as-needed advice to end-to-end solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, training, and DBA services.
Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness.
Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and troubleshooting services to help you to design, configure, administer, optimize, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent can also assist your organization to plan and implement hybrid environments that integrate local and cloud-hosted services and that provide seamless connectivity, advanced security, streamlined management, and consistent performance for all your wired and wireless devices.
Progent is a pioneer in affordably delivering enterprise-class network help to small businesses. Progent's success in addressing the network service needs of the historically underserviced small company sector is the combined result of major technical and process innovations that have removed much of the conventional costs out of administering IT support, added unmatched technical expertise into the IT service system, and dramatically streamlined the solution process.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Progent can provide the expertise of certified consultants and seasoned database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software support.
Microsoft Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, expandability, and flexibility that accelerate productivity of local, remote, and mobile workers. Progent's Microsoft-certified experts can deliver affordable remote engineering, technical support, and education services to assist your company to design, implement, and maintain Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Progent's ProSight Virtual hosting services offer small businesses a variety of advantages such as lower capital costs, reductions in operational expense, improved executive focus, world-class security, greater availability, and regulatory compliance.
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The interview is intended to help evaluate your company's preparedness to block ransomware or recover quickly after a ransomware attack. Progent will work with you directly to gather information concerning your current security profile and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create an efficient AV and backup system that minimizes your vulnerability to a ransomware attack and meets your company's needs.
Progent's ProSight Virtual Hosting service offers advanced virtual server technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering group to provide small businesses with a complete information technology outsourcing solution that improves network availability and protection, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers hosted in a secure and reliable facility on a fast, non-stop virtual server configured and supported by Progent's computer support professionals.
Progent's consultants can help you with any phase of Azure cloud integration including requirements analysis, prerequisites assessment, solution architecture, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so that your clients can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud environment that transparently combines on-premises datacenters with Azure-based services.
The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting team with practical expertise and in-depth familiarity with designing and integrating cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent’s IT support can assist you with planning, deploying, managing, and troubleshooting Windows Server solutions that maximize the business value of your computer system. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to manage your current PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and move efficiently from legacy switches to modern models.
Progent offers comprehensive support for every phase of your Microsoft Exchange 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project planning, specification of new software licenses and hardware required, suggested vendor sourcing, system verification at client site or at Progent's test lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the previous system, and training for client's support staff and users.