Progent can provide the affordable services of remote Internet connectivity experts to assist your organization to assess or update your Internet services so your Internet connectivity solution aligns with your business needs. Support services available from Progent include assessment of your existing bandwidth utilization, carrier and service plan analysis and ordering, network provisioning, and managing a seamless move to a new ISP and/or service plan. Provisioning can include enhancing current routers and configuring new ones, implementing firewalls, and designing dependable Border Gateway Protocol architectures.
Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your move rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent's Apple Mac experts can promote the creative aspect of Macintosh computing by providing consulting services and education in imaging, audio, and motion video. Progent's consultants offer help in a range of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Progent's ProSight family of managed IT services are intended to provide businesses who maintain minimal internal IT administration and support teams with low-cost access to world-class management tools and consulting expertise. Advantages of Progent's ProSight line of managed IT services include flat-rate IT maintenance expenses, automation of routine administrative processes, continual adoption of new technology, graceful migration from legacy technology to current solutions, close fit between computer technology with strategic goals, access to seasoned network experts, and freeing up management to focus on business instead of fast-evolving computer technology.
If your business does not need immediate online support but expects to need assistance with your network in the near future, you can save time and money and ensure that the appropriate expertise will be available when you need it by contacting a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email email@example.com.
Progent's Microsoft Premier professionals offer expert support for corporate-wide implementations of Microsoft Exchange Server. Progent's consultants can help you plan multi-location Exchange Server rollouts or upgrades and can provide onsite personnel to assist large companies with installations of Microsoft Exchange in the or any region served by Progent's consultants.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior analysis technology to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the entire threat progression including filtering, detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.
Progent's company culture will allow you to become a better consultant by enhancing your technical skills and increasing the loyalty of your clients. Progent makes good on this commitment by recruiting the best consulting experts for you to operate with, offering an advanced system infrastructure, using specialized application tools to enable the maximum quality of service, and by optimizing proven business models for attracting and maintaining clients.
Progent's Microsoft-certified consultants can provide affordable online and onsite support to implement your migration to Microsoft Exchange Server 2010, generate comprehensive documentation of your upgraded messaging system, train your IT team and users to get them up to speed rapidly on Exchange 2010, and provide ongoing administrative services and engineering help. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's certified Wi-Fi experts can help you to evaluate the benefits of using Cisco wireless controllers to manage wireless deployments of any size. Progent can assist you to maintain and debug your existing wireless network or help you plan and implement an efficient transition from outdated wireless controllers to modern models.
Progentís non-stop interoffice connectivity and fault tolerant network connection professionals can help small companies achieve non-stop Interoffice connectivity through fully redundant networks featuring transparent failover. Progentís CCIE engineers can plan and deploy ultra-reliable Inter-office networks supported by zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide economical non-stop interoffice networking.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, reduces ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
24-Hour High-Availability Data Center Professional
Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid architectures that utilize local resources as well as public cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of cloud migration support services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent has created special network security service bundles designed to deliver larger corporations an objective and comprehensive network security audit from a group of certified security consultants. All Progent's security evaluation bundles feature a suite of services like automated scans from inside and from outside the network security perimeter, expert analysis of scan results by accredited security engineers, production of a report explaining the results, plus an interactive concise executive summary and an in-depth interactive outbrief for in-house IT engineers.
24x7x365 Fault Tolerant Internet Data Center Technical Support Services
If your business computer system combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can help you to incorporate your IT resources into a cohesive environment that allows all your OS platforms to coexist for simple management, seamless information exchange, high reliability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration assistance offerings feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network help and troubleshooting, on-site technical support, and Help Desk outsourcing.
Progent's Check Point Software experts can show you how to choose and configure Check Point Firewall/VPN software and appliances based on Check Point Software's technology to offer an affordable and effective security solution for your corporate network. Progent can also help you configure other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and offer a single stop for continuing network support, maintenance, education, and consulting expertise.
Cisco has designed a full product line of routers including appliances designed to deliver the security, bandwidth, and reliability required by organizations from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to build a solid foundation for your network and to make it easy to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
Progent can provide cost-effective remote support to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent has over 10 years of experience configuring, maintaining and troubleshooting the core platforms that make up System Center and can assist your organization to design, install, manage, and repair your Microsoft System Center solution to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent's consultants can help your organization to upgrade to the current edition of System Center from an earlier one or from a third-party datacenter management solution to provide the advantages of enterprise-class provisioning, automation, security, plus infrastructure and critical application performance monitoring.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent clients who lack sufficient internal resources to configure proper test systems, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital network projects on schedule.
Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration assistance, and one-on-one or group webinar training customized to meet your particular needs. Progent's experts also can show you how to integrate and support a secure, reliable network foundation to support your ERP, MRP and accounting applications.
Progent's pricing policy is to charge for phone service and on-premises help per minute. As a result, you owe only for delivered services. Progent does not impose a higher rate for off-hours or urgent support, and within California or in regions where Progent provides in-person service, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and requires no monthly commitment for support services provided during regular business hours. Many support organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large invoices for quick solutions so you won't be forced to permit simple problems to stay unaddressed.
Progent's Microsoft-certified consultants can provide in-depth expertise in implementing, operating and troubleshooting all versions of Microsoft Project Server and can deliver a wide range of affordable online support services based on proven best practices to help businesses of any size to get all the advantages of this leading project management solution. Consulting support available from Progent include solution design, installation and upgrades, strategies for safe collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training.
Progentís team of expert software programmers, relational database designers, and program management consultants can help large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and project co-ordination or Progent can help clients plug expertise gaps by offering relational database designers and programmers experienced in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to incorporate SharePoint with additional data sources such as SQL Server and Excel to create data-intensive intranets and portal sites. Progent also offers experience with multiple web development tools and can assist businesses to build, enhance, repair, or migrate web-based applications to utilize the latest advances in web technology.
Progent's Meraki Wi-Fi access point experts provide online and on-premises support services to assist businesses of all sizes to plan, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including switches, ASR routers and firewalls to build a cohesive network infrastructure that provides identical access, performance, security compliance, manageability and availability for wired and wireless users irrespective of their mobility or device.
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, track, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or isolating performance bottlenecks.
Progent's remote connectivity and smartphone synchronization specialists can help you to plan and configure connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your IT network, allowing your business to improve the productivity of your off-site workers.
Progent's Microsoft-certified database application consultants offer small and midsize businesses online support for leading database products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Services offered by Progent include software installation and integration, application design and coding, administration services, replication strategies, capacity planning, performance optimization, migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
Progent's Office Word and Office 365 Word experts can provide a wide range of economical remote consulting services to assist your organization to maintain your legacy Microsoft Word solution or help you to move to a newer version of Office Word. Services offered by Progent's Word experts include VBA software development, isolating and resolving compatibility problems between different releases of Office Word, integrating Office Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone and tablet synchronization, and online training customized for your special requirements.
Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that let you monitor all business processes, revenues and spending, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support expertise can help you create reports that let you analyze your business more completely, converting uncooked data into useful management information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer custom line-of-business software development and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Progent is a pioneer in cost-effectively providing enterprise-class network support to small companies. Progent's achievement in handling the IT support needs of the chronically underserved small company sector is the cumulative outcome of major technical and operational innovations that have eliminated much of the traditional costs out of administering network support, added unprecedented technical skill into the IT service mechanism, and dramatically accelerated the repair process.
Progentís wireless consultants can help small organizations plan, choose, evaluate, configure and maintain secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of security that equals or exceeds wireline interfaces. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to select and deploy the wireless connectivity solutions that align best your business needs.
Progent's Microsoft and Cisco certified Consultants offer several service programs to help mid-size and large businesses develop a cost-effective and successful internal Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations analyze the various high-quality Help Desk application programs on the market and decide which products might be too costly, miss key capabilities, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who need to augment their in-house Help Desk team for occasional projects or to substitute for absent or incapacitated personnel.
Progent's Microsoft Premier engineers can provide world-class consulting for corporate-wide deployments of Microsoft Exchange. Progent's experts can show you how to plan multi-site Exchange rollouts or upgrades and can supply local personnel to assist large companies with deployments of Microsoft Exchange in the or any area covered by Progent's engineers.
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server support services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email access. Progentís Microsoft Exchange help and support offerings can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
Microsoft Lync 2013, renamed Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with IM, presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your present and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your IT team and end users. Progent offers expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 applications including Outlook and PowerPoint.
Progent's Data Center consultants can show you how to identify fault-tolerant data centers that match the specific needs of your company. Fault tolerant Internet Data Centers are particularly appealing to small businesses due to of their affordability and convenience compared to taking a do-it-yourself approach. Trying to build an on-site data center that offers even a basic level of fault tolerance is too costly for most small companies. Progent is ready to help you get all the advantages of high availability data centers and 24x7 colo sites by offering a complete range of engineering and support services.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive client interactions. Built-in Sales and Customer Service components enable employees to share data to help improve sales success and deliver steady, efficient customer service. Progent can configure the most sensible network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your sales or customer support databases.
ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with replication to provide fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) away from one another. Progent's team of seasoned network consultants can help your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your functional needs and budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing guidance with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your DR system to show compliance with information assurance standards and government mandates.
The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting team with hands-on experience and in-depth knowledge in designing and integrating seamless, comprehensive network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progentís consulting services can assist you with designing, installing, managing, and supporting Windows Server solutions that increase the productivity of your IT system. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Progent offers national online help and consulting services for companies that operate UNIX or Linux networks or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Remote IT help provides maximum leverage for your information technology dollar by extending user efficiency and limiting the hours billed for computer analysis and repair. Advanced remote access technology and experienced service specialists and engineers allow Progent to solve the majority of network problems without wasting time and money by traveling to your site. In the vast majority of cases your IT issues can be remediated by telephone or through a combination of telephone help and online access. Progent can offer the services of Cisco CCIE network engineers and CISM certified security professionals to help with the most difficult system issues.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's CCIE-certified networking experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progentís Help Desk Co-management service makes it possible for your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution based on the leading shared professional services automation platform for managing service requests, ticketing, responsibility, status tracking, and reporting.
Cisco has developed a full product line of routers that includes routers designed to provide the protection, bandwidth, and reliability demanded by customers ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, including the Cisco 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
CISSP Certified Security Fault-tolerant Data Center Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
Progent's support experts in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows systems into seamless networks with full sharing and workgroup functionality. Allowing efficient co-existence among a variety of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and background with Mac and Microsoft technology. Progent's background in Windows and Macintosh service makes it possible to provide expert support to companies that depend on these platforms to keep their competitive edge. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Progent's Citrix-certified consultants can assist you to assess the potential strategic value of the various versions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and fault tolerance of your virtualized environment while reducing the cost of equipment and support and simplifying management processes.
Microsoft Dynamics GP allows you to expand and manage your business better by delivering easy access to strategic information and a fast ROI. Dynamics GP/Great Plains confers important business benefits including its ability to extend the presence of your company, manage your accounting, automate financial operations, unify processes throughout your company, improve inventory control, increase order accuracy, grow revenue and shorten lead-time, and increase free cash flow. Progent can show you how to configure and manage a robust, safe server and network foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to help you reap all the benefits of your Dynamics GP/Great Plains business management system.
Progent provides national online technical support and troubleshooting services for businesses who operate UNIX or Linux environments or whose information systems include a combination of UNIX and Microsoft products. Online technical support provides maximum return for your information technology budget by preserving client efficiency and shortening the hours charged for computer repair services. Advanced online support utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In most of situations your IT problems can be remediated over the phone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco CCIE network experts and CISM and CISSP premier security specialists to help you with the most challenging network problems.
Progentís colocation center IT services are intended for companies with equipment housed at IDCs or data center co-location hosting sites and requiring timely on-site help at the colocation site as well as remote support from Microsoft and Cisco Premier Certified experts. Progent offers a full array of IDC and IDC and colocation support services including system architecture analysis, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, design and installation of zero-downtime configurations, defining and deploying layered security structures, firewall configuration and support, configuring load balancing solutions, and creating high-availability server and storage clustering configurations.
Progent can provide affordable remote consulting to help businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Progent's certified Microsoft Office and Office 365 consultants can help businesses of any size to integrate Office desktop and Microsoft Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides fast return on investment and promotes improved business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 apps with each other and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems between different versions of Office desktop and offers customized online training to individual users and teams.
Progent's Microsoft-certified consultants can provide low-cost online and onsite help to carry out your upgrade to Exchange Server 2010, produce thorough documentation of your upgraded email system, educate your network support team and users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer continuing administrative consulting and engineering support. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.