Additional Topics of Interest
IT Consultants for Monitoring and Reporting
Progent provides a selection of network support bundles for small organizations. These IT outsourcing and server monitoring solutions are based on the proactive problem solving abilities of Operations Manager 2007, a next-generation server and IT management software platform that monitors the availability, performance, and security of your information system and isolates potential troubles before they can bring down your system. With Progent's affordably priced network support programs, small companies can select a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
802.11 Wireless LAN Support and Integration
Progent can help you plan, deploy, manage, and repair a viable Wireless network infrastructure, select sensible hardware and software, and configure access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to put together a complete wireless network security plan that is well aligned with the security plan for your entire corporate network.
macOS and Windows Computer Consultants
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows systems with extensive resource sharing, or environments which carefully limit sharing between Mac and Windows systems.
OS X and Exchange Consultant Services
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and transmit email, search the GAL, import addresses, sync up calendars, and invite people to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage education.
Exchange 2016 Compliance Search Professional
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Technical Support Services for Juniper SSL VPN Router
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
ProSight Email Guard Outbound Email Encryption Consultant Services
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Professionals for Mac Phone-based
Progent offers nationwide remote technical support and troubleshooting services for companies that operate macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft technology. Progent's engineers can provide macOS and OS X users a variety of services including desktop support, upgrading to the most recent edition of macOS from legacy versions of macOS or OS X, plus expertise with Mac application software. Progent can also help your business with iPhone and iPad integration and management, or migrating to iCloud services. Online technical support provides maximum return for your information technology dollar by preserving client efficiency and shortening the time charged for computer analysis and repair. Advanced remote access tools and skilled technicians and consultants allow Progent to handle the majority of network problems without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be dealt with over the phone or through a mix of phone help and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the most challenging system issues.
Microsoft Office System Network Engineer
Progent's pricing model is to charge for online support and in-person help by the minute. As a result, you are charged just for delivered services. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in regions where Progent offers on-site support, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no minimum fee and asks no monthly commitment for support services delivered during normal business hours. Many service firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates big invoices for quick solutions so you will not be tempted to permit minor problems to fester.
Extended Helpdesk Information Technology Consulting
Progent's Microsoft and Cisco certified experts provide three service programs to help mid-size and large organizations develop a cost-effective and successful internal Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Deployment Services help organizations analyze the numerous top level Help Desk software packages on the market and decide what packages might be too expensive, lack critical functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or incapacitated workers.
ProSight infrastructure documentation management Specialists
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save as much as 50% of the time thrown away searching for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
Network Consultants for SQL Server 2017 AlwaysOn Availability Groups
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and implement a cost-effective migration of your current SQL Server environment to any deployment architecture including local, cloud-based, or hybrid. Progent's consultants offer online or on-premises support ranging from as-needed architecture review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget.
CRISC Certified Network Risk and Information Systems Control Architect Consult
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management strategy following leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.