Additional Topics of Interest

Firesight Specialists
24-Hour Firepower Services Remote Support Services

Progent's Cisco-premier CCIE network engineers can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

24x7 At Home Workers Network Infrastructure Remote Technical Support
Remote Workers Network Infrastructure Integration Support

Progent can assist small and medium-size companies to design, deploy and troubleshoot the infrastructure needed to support offsite workers.

Integration Services Shared Help Desk Ticketing
Extended Support Desk Online Help

Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop support are designed especially for small businesses who need fast availability of a Help Desk Call Center with professional phone support and effective escalation capability but who have to work within a modest network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Software Selection and Deployment.

Microsoft and Cisco Certified Expert Small Business Onsite Technical Support
Small Business Computer Consultant

If you have a company information system with 10 to 50 network clients, Progent's IT outsourcing services free your company from dependence on an individual freelance service provider while giving you affordable and reliable access to high-quality network expertise. By providing network consulting service when you need it, providing specialized expertise for key technologies, offering value-added services such as 24x7 server monitoring, and charging only for support you receive, Progent gives you an affordable solution for optimizing the profitability of your small business network. Progent is the smart way for small businesses to build and support a robust and secure IT network and to have fast access to the skilled consulting typically available only to businesses who can support a large internal IT organization.

Open Now SQL Server 2014 Capacity Planning Network Engineer
Information Technology Consulting SQL Server Management Studio

SQL Server 2014 incorporates major improvements in critical areas such as speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services that include planning, deployment, management, remediation, and application development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

Wave 2 wireless controller Remote Consulting
Award Winning 3504 wireless controller Online Troubleshooting

Cisco's Catalyst wireless controllers streamline the management of wireless LANs by unifying the provisioning and control of wireless access points, tuning wireless performance by limiting the effect of RF congestion, improving wireless uptime with rapid failover, and hardening security by identifying cyber threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.

Small Office Technical Support Outsource
Network Consulting Companies Small Office

Progent is a leader in affordably delivering world-class IT support to small businesses. Progent's success in handling the network support needs of the chronically underserved small company market is the combined outcome of major technical and process breakthroughs that have removed much of the traditional expenses out of administering IT support, added unprecedented technical expertise into the IT service mechanism, and significantly accelerated the solution process.

Helpdesk Sharing Troubleshooting
Best Online Consulting Extended Call Center

Progent’s Shared Call Center service allows your IT organization to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.

Microsoft Firewall Information Technology Consulting
Computer Consultants Microsoft Proxy Server

Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with many sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information security requirements without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.

SMS 2003 Upgrade Support Outsourcing
Systems Management Server IT Services

Progent’s certified consultants provide small and medium size businesses enterprise-class consulting support for SMS Server and System Center Configuration Manager, Microsoft's solutions for change and deployment automation. System Center Configuration Manager 2007 is Microsoft's new name for the change management platform formerly called Systems Management Server. System Center Configuration Manager provides a range of enhancements to SMS Server such as full automation, integrated Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s certified engineers can show you how to use Systems Management Server or Configuration Manager effectively for streamlined operating system and application software deployment, security patch control, application metering, and licensing compliance. Progent's consultants can also assist you to migrate efficiently from Microsoft Systems Management Server to Configuration Manager.

VPN On-site Support
Professional VPN

Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the flexibility to expand with your growing business needs. Progent’s Cisco-Premier network experts support Cisco’s complete family of products aimed at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco products to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.