Fault Tolerant Internet ConsultingConnectivity to the Internet has emerged as a mission-critical capability for many small businesses. The use of the Internet to distribute information has mushroomed to the point that many organizations are unable to perform day-to-day functions without Internet connectivity.

Traditional applications such as internal email clearly lose much of their value when they can't be used to communicate with customers or vendors, but as organizations increasingly adopt Internet-based information delivery for line-of-business applications, even core functions can grind to a halt when Internet access becomes unavailable.

Until recently, only large organizations could afford to build fully redundant and transparent Internet connections that could survive a failed Internet link or router. Such seamless fault tolerance requires T1-class Internet lines, an option that in the past overstretched the budgets of most small businesses. As T1 prices have dropped to as low as a few $100 per month, and as alternative connections have become available, the opportunity for small businesses to achieve enterprise-class fault tolerance has become economically feasible. But even though the cost for lines has become affordable, the complexity of implementing these solutions has not.

Few small businesses have the in-house expertise required to work effectively with multiple ISPs, coordinate the necessary configuration steps with Internet numbering authority organizations, and implement advanced routing protocols such as Border Gateway Protocol (BGP) and Hot Standby Router Protocol (HSRP). Progent offers Cisco Certified Internetwork Expert (CCIE) consulting to help you apply the latest connectivity technology to implement a cost-effective fault-tolerant solution.

Today multiple options exist for building automatic and semi-automatic failover solutions. These can involve a mix of T1, DSL and wireless Internet connections. The viability of high-speed fixed-wireless links has recently opened up new alternatives for achieving transparent fault tolerance. By establishing diverse physical paths to the Internet, small businesses gain insurance against costly outages caused by events out of their control, such as a construction crew accidentally digging up phone lines.

As companies rush to deploy VoIP solutions, the potential productivity loss that could result from an interruption in Internet access increases dramatically. This creates another strong incentive to configure a fault-tolerant architecture. Current technologies from Cisco and other networking companies make it possible to build high-availability voice and data solution that have even better uptime potential than conventional voice and data services.

For small business with extremely limited budgets, fault-tolerant failover solutions are possible by utilizing redundant, low-cost DSL services. While not providing all the transparency of more complex and expensive solutions, this alternative can provide significant functionality and avoid costly productivity loss in the event of line failure.

As companies have shifted away from dedicated leased T1 and frame relay lines to Internet-based VPN connections, the demand for fault-tolerant Internet connectivity has accelerated. Businesses can apply the cost savings from retiring legacy leased circuits to upgrading their Internet infrastructure so that they will not only protect their connectivity to remote offices but also the Internet connectivity of office users. Absent those cost savings, many small companies are reluctant to invest in fault-tolerant Internet configurations.

Additional Zero-Downtime Technologies Supported by Progent's Experts
Progent's Microsoft and Cisco-certified consulting experts can assist your company to build an efficient, fault-tolerant environment that resolves major challenges encompassing a broad array of infrastructure solutions and operations including:

Disaster Recovery Planning
Progent's disaster recovery planning professionals can help you create a disaster recovery strategy so you can restore network operations in the event of an information network catastrophe. Progent can help you to define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, zero-downtime network solution that takes into account reliability issues involving a wide range of infrastructure technologies and procedures. To learn more, see Business Continuity Expertise.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services ECHO automates your backup processes and allow fast restoration of vital data, apps and VMs that have become lost or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services ECHO to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Learn more about ProSight Data Protection Services ECHO Managed Backup.

Microsoft Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 features important enhancements in scale, performance, management, security and compliance, application compatibility, Linux support, container networking, and hybrid integration of on-premises and cloud-hosted resources. Headline enhancements of Microsoft Windows Server 2019 are Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud-hosted resources, System Insights for utilizing advance predictive intelligence to control on-premises environments, Windows Defender ATP Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets technology for deploying and managing massive non-stop scale-out clusters, and Storage Migration Service for streamlining the upgrade process from legacy editions of Windows Server. For more information, see Windows Server 2019 Fault-tolerant Failover Clustering Support.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness. To read more, visit Windows Server 2016 Disaster Recovery Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a repeatable workflow for recovering applications and services quickly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also supports non-intrusive testing for site recovery, updates and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and manage a DR solution powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery between sites located as far as 300km away from one another. Progent can provide the skills of a NetApp MetroCluster expert who can assist your business to plan, deploy, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing guidance with tasks such as assigning shelf IDs, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your disaster recovery system to show adherence with industry standards and regulatory requirements.

High Availability Load Balancing
Progent offers fault tolerant load balancing support covering network load balancing, load balanced programs, network infrastructure routing, and content delivery products such as F5 Networks 3DNS. Non-stop load balancing products for which Progent can provide consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS. For more information, visit Non-stop Load Balancing.

Zero Downtime Internet Data Centers
Progent's Data Center consultants can show you how to identify zero-downtime data centers that match the particular requirements of your business. Fault tolerant Internet Data Centers are particularly appealing to small and mid-size companies because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an on-site data center with even a basic level of fault tolerance is too costly for the majority of small organizations. Progent is ready to show you how to get all the benefits of 24x7 colo sites by offering a full array of consulting and support services. To find out more, see High-Availability Data Centers Solutions.

Fault Tolerant Interoffice Connectivity
Progentís branch office connectivity engineers can help organizations create non-stop interoffice connections via fully redundant system architectures with automatic failover. Progentís Cisco-certified CCIE network engineers can design and implement high-availability Inter-office networks supported by zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers affordable non-stop interoffice connectivity. To learn more, go to Fault Tolerant Inter-office Connectivity.

Backup and Restore Technology Consulting Services
Progent offers affordable remote access to engineers skilled in a broad range of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent offers consulting support for leading data protection products such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can assist you to deploy, upgrade, or maintain backup solutions for a range of architectures such as on-premises, remote, cloud, or hybrid. To read more, go to Backup and Recovery Solutions Consulting.

System Center Data Protection Manager Backup and Recovery Consulting Experts
Progent's expert Microsoft System Center Data Protection Manager consultants can assist your company to develop a practical business continuity plan, implement a cost-effective fault-tolerante IT infrastructure, configure a System Center Data Protection Manager-powered recovery system, thoroughly validate your system, train your administrative personnel or regular consultants how to maintain Microsoft System Center Data Protection Manager, or provide complete IT support outsourcing including off-site housing of Microsoft System Center Data Protection Manager servers in Progent's world-class data center. For details, visit Microsoft System Center Data Protection Manager Consulting Services.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital company data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to help your business to design, integrate, manage and repair a BDR system built on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for managing larger deployments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to design, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup. For details, see Altaro VM Backup Consulting Services.

Altaro Office 365 Total Backup Services
Microsoft Office 365 provides simple archiving but does not include integrated support for vital data protection capabilities such as Exchange Online backups or greater than 30-day point-in-time recovery for OneDrive or SharePoint. Altaro O365 Backup delivers a full-featured platform for automatic backup and rapid restoration of all your company's Office 365 mailboxes, Microsoft Teams Chats, SharePoint sites, and OneDrive data. Progent is an Altaro partner and has designed ProSight Data Protection Services (DPS) Office 365 Backup to deliver end-to-end managed services for Altaro's Office 365 back/restore product. ProSight DPS Office 365 provides a budget-friendly backup-as-a-service (BaaS) solution that protects O365 components against data loss caused by human or system error, malevolent deletion, and cyber attacks like ransomware. For more information, go to Altaro O365 Backup Solutions.

Consulting for Double-Take Software for Data Backup
Double-Take Software publishes a family of tools designed to deliver small and midsize companies a range of cost-effective solutions for replicating and recovering business-critical applications including Microsoft Exchange Server, SQL Server, RIM Blackberry, and SharePoint. Progentís business continuity planning experts have extensive backgrounds incorporating Double-Take Software technology into small business information systems to create a high level of availability and business continuity readiness at a budget-friendly cost. To learn more, go to Consulting for Double-Take Solutions for Backup.

CRISC-Premier Network Risk Mitigation
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, implement, and support information system control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified engineer to assist your company to create and execute a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines. To find out more, visit CRISC-Certified IT risk control specialists.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and offers specialized application support for a wide variety of small business software programs, Progent is able to help clients to arrive at complete IT solutions that substantially enhance the business value of your network. As a Registered Partner with Cisco, Progent offers the support of premier engineers and specialists with experience in designing, installing and troubleshooting networking environments based on Cisco products. The depth and breadth of Progent's technical experience and Progent's familiarity with the needs of small and midsize businesses make Progent the ideal resource for building and maintaining an affordable, high-availability network.

How to Get Help from Progent's Engineers for High Availability Network Services
To ask Progent about technical help for high availability IT design, phone 1-800-993-9400 or see Contact Progent.



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