Workplace Recovery Support for
Small and Midsize Business Networks: Non-stop Internet Connectivity
Connectivity to the Internet has emerged as a mission-critical capability for many small businesses. The use of the Internet to distribute information has mushroomed to the point that many organizations are unable to perform day-to-day functions without Internet connectivity.
Traditional applications such as internal email clearly lose much of their value when they can't be used to communicate with customers or vendors, but as organizations increasingly adopt Internet-based information delivery for line-of-business applications, even core functions can grind to a halt when Internet access becomes unavailable.
Until recently, only large organizations could afford to build fully redundant and transparent Internet connections that could survive a failed Internet link or router. Such seamless fault tolerance requires T1-class Internet lines, an option that in the past overstretched the budgets of most small businesses. As T1 prices have dropped to as low as a few $100 per month, and as alternative connections have become available, the opportunity for small businesses to achieve enterprise-class fault tolerance has become economically feasible. But even though the cost for lines has become affordable, the complexity of implementing these solutions has not.
Few small businesses have the in-house expertise required to work effectively with multiple ISPs, coordinate the necessary configuration steps with Internet numbering authority organizations, and implement advanced routing protocols such as Border Gateway Protocol (BGP) and Hot Standby Router Protocol (HSRP). Progent offers Cisco Certified Internetwork Expert (CCIE) consulting to help you apply the latest connectivity technology to implement a cost-effective fault-tolerant solution.
Today multiple options exist for building automatic and semi-automatic failover solutions. These can involve a mix of T1, DSL and wireless Internet connections. The viability of high-speed fixed-wireless links has recently opened up new alternatives for achieving transparent fault tolerance. By establishing diverse physical paths to the Internet, small businesses gain insurance against costly outages caused by events out of their control, such as a construction crew accidentally digging up phone lines.
As companies rush to deploy VoIP solutions, the potential productivity loss that could result from an interruption in Internet access increases dramatically. This creates another strong incentive to configure a fault-tolerant architecture. Current technologies from Cisco and other networking companies make it possible to build high-availability voice and data solution that have even better uptime potential than conventional voice and data services.
For small business with extremely limited budgets, fault-tolerant failover solutions are possible by utilizing redundant, low-cost DSL services. While not providing all the transparency of more complex and expensive solutions, this alternative can provide significant functionality and avoid costly productivity loss in the event of line failure.
As companies have shifted away from dedicated leased T1 and frame relay lines to Internet-based VPN connections, the demand for fault-tolerant Internet connectivity has accelerated. Businesses can apply the cost savings from retiring legacy leased circuits to upgrading their Internet infrastructure so that they will not only protect their connectivity to remote offices but also the Internet connectivity of office users. Absent those cost savings, many small companies are reluctant to invest in fault-tolerant Internet configurations.
Other High Availability Technologies Offered by Progent's Consultants
Progent's certified consultants can assist your company to implement a sensible, zero-downtime system that resolves critical challenges covering a wide range of infrastructure solutions and operations including:
Disaster Recovery Planning
Progent's business continuity professionals can show you how to create a disaster recovery strategy so you can resume IT functionality in case of an information system disaster. Progent can help you to create a comprehensive disaster recovery plan that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, high-availability system solution that takes into account reliability issues involving a broad array of infrastructure technologies and processes. To read more, go to Disaster Recovery Consulting and Support Services.
Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical data, apps and VMs that have become lost or damaged due to component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.
Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point. To learn more, visit Microsoft Server 2016 Disaster Recovery Consulting.
Microsoft Windows Server 2012 Failover Clustering
Windows Server 2008 R2 introduced world-class availability and recoverability to Microsoft's failover clustering solution. Windows Server 2012 R2 adds to this foundation and delivers important enhancements that offer more scalability, non-stop disk storage uptime for server applications, simpler management, quicker automatic failover, and more flexibility for architecting clusters. To find out more, visit Windows Server 2012 R2 Failover Clustering Integration.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a repeatable workflow for restoring applications and services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and manage a disaster recovery system based on VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites located as far as 185 miles away from one another. Progent offers the skills of a NetApp MetroCluster expert who can assist your business to plan, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with procedures like assigning shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR system to verify adherence with information assurance standards and regulatory mandates.
High Availability Load Balancing
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery technology such as F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP. To learn more, go to High Availability Load Balancing.
Zero Downtime Data Centers
Progent's Data Center professionals can help you identify fault-tolerant data centers that match the particular requirements of your company. Fault tolerant Internet Data Centers are especially appealing to small and mid-size companies due to of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Trying to build an on-site data center with even a basic level of fault tolerance is financially prohibitive for most small businesses. Progent is ready to show you how to get all the advantages of non-stop colocation centers by providing a complete range of engineering and maintenance services. To read more, visit Fault Tolerant Colocation Consulting.
24x7 Inter-office Connectivity
Progent’s branch office connection engineers can help businesses achieve non-stop inter-site connectivity solutions by means of fully redundant networks featuring automatic failover. Progent’s Cisco-premier CCIE engineers can plan and deploy ultra-reliable Inter-office networks based on zero-downtime EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide affordable 24x7 interoffice connectivity. For more information, visit 24x7 Inter-office Connectivity.
Backup and Restore Technology Consulting and Support Services
Progent offers economical online support from consultants with expertise in a wide array of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent offers expertise for leading data protection platforms such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to design, upgrade, or troubleshoot data backup solutions for a range of topologies including local, edge to datacenter, cloud-based, or a mix. To read more, visit Backup and Recovery Solutions Consulting and Support Services.
System Center Data Protection Manager Data Recovery Consulting
Progent's certified Microsoft SCDPM support professionals can assist you to create a practical business continuity plan, implement a cost-effective high-availability network infrastructure, install a System Center Data Protection Manager-based backup and restore system, comprehensively validate your system, educate your administrative personnel or regular service providers how to manage Microsoft SCDPM, or provide complete IT support outsourcing including off-site housing of SCDPM machines in Progent's secure data center. To read more, see Microsoft System Center Data Protection Manager Consulting.
Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting services to help you to design, configure, operate and repair a BDR system built on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consulting.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Azure storage. Top features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your exposure to data loss, military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and for VMware vCenter for managing larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad range of services to help you to design, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software. To learn more, visit Altaro VM Backup Certified Consultants.
Consulting Services Double-Take Software for Backup/Restore
Double-Take offers a selection of tools designed to provide small companies a variety of affordable alternatives for replicating and restoring vital workloads including Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have extensive experience integrating Double-Take Software products into small business information systems to create an advanced state of fault tolerance and business continuity capability at an affordable cost. To find out more, see Consulting for Double-Take Software for Backup.
CRISC-Premier Network Risk Control
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to validate a consultant's skills to plan, implement, and support information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified engineer to assist you to create and execute a business continuity strategy that follows leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines. To find out more, see CRISC-Certified network risk management experts.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and offers specialized application consulting for a broad variety of business applications, Progent is able to help customers to find efficient information technology solutions that maximize the business value of your information system. As a Registered Partner with Cisco, Progent can provide the expertise of premier consultants and specialists with expertise in designing, configuring and supporting infrastructure environments based on Cisco products. The breadth of Progent's technical know-how and Progent's sensitivity to the requirements of small businesses make Progent the perfect partner for creating and maintaining an affordable, dependable information system.
How to Get in Touch with Progent's Experts for Non-stop Network Support
To get in touch with Progent about consulting assistance for non-stop IT design, call
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Slackware Linux Consult
Red Hat Linux Support Outsourcing
Progent's Linux support experts provide small and mid-size businesses and developers assistance with administering and supporting Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining Microsoft Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Professionals Remote Workers Data Protection
Work from Home Data Protection Troubleshooting
Progent can assist small and medium-size businesses to design, configure, validate and manage backup/restore systems needed to support remote workers.
Microsoft Windows 2003 IT Consulting
Windows 2003 Server Specialist
Progent's Microsoft-certified Windows 2003 Server engineers offer computer support and expert consulting for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 migration, integration, update, and maintenance services include network design, deployment, project management, on-site and off-site technical support and repair, Help Desk outsourcing, expert security services, turn-key outsourcing, and expert co-sourcing.
Managed IT Services Consulting Services
ProSight Remote Network Management Engineers
Progent's ProSight family of managed IT services are geared to offer businesses who maintain minimal in-house network support teams with affordable access to enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed services include predictable IT maintenance costs, smart automation of common management processes, ongoing absorption of new information technology, smooth transition from older systems to up-to-date solutions, close alignment of computer technology with business objectives, guidance from seasoned network consultants, and freeing up management to focus on business instead of fast-evolving information technology.
Remote Consulting Operations Manager
Consultants Microsoft Operations Manager
Progent offers a selection of IT support packages for small organizations. These IT outsourcing and server monitoring services are based on the anticipatory problem handling abilities of Microsoft System Center Operations Manager, a state-of-the-art network and IT support software platform that monitors the reliability, throughput, and safety of your information system and isolates potential problems before they can bring down your network. With Progent's affordably priced network support programs, small organizations can select a simple co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.
Aironet 1500 Access Point On-site Support
Online Technical Support Aironet Wireless AP
Progent's certified wireless networking experts can assist organizations of any size to plan, deploy, administer and repair Cisco Aironet Wi-Fi access point solutions to achieve the performance, coverage, capacity, scale, security and manageability needed for seamless connectivity between wireless and wired networks. Progent can provide affordable online and on-premises support for legacy and new-generation 802.11ac Aironet APs and Progent can assist you design and maintain wireless solutions that include indoor and outdoor Aironet access points.
Exchange 2013 VoIP Technical Consultant
Exchange 2013 Load Balancing IT Consultants
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces important innovations plus a revamped structure. These improvements affect key IT areas like manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of upgrading to Exchange 2013, create an efficient test and deployment plan, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange 2013.
ISA Server Troubleshooting
ISA 2004 Server Consulting
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts can assist your company in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection requirements without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Microsoft System Center Operations Manager Support Outsourcing
Remote Monitoring and Reporting Online Support Services
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft certified network consulting professionals. With Progent's affordably priced network service programs, mid-size businesses can choose a simple co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small and midsize company information systems enterprise-class availability, protection and performance.
Forefront Threat Management Gateway 2010 On-site Support
Forefront Threat Management Gateway 2010 IT Services
Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a single-server solution for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, allows custom reports powered by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified consultants can help you to design and carry out test and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
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