Workplace Recovery Support for
Small and Midsize Company Computer Networks:
High Availability Internet Connectivity
Connectivity to the Internet has emerged as a mission-critical capability for many small businesses. The use of the Internet to distribute information has mushroomed to the point that many organizations are unable to perform day-to-day functions without Internet connectivity.
Traditional applications such as internal email clearly lose much of their value when they can't be used to communicate with customers or vendors, but as organizations increasingly adopt Internet-based information delivery for line-of-business applications, even core functions can grind to a halt when Internet access becomes unavailable.
Until recently, only large organizations could afford to build fully redundant and transparent Internet connections that could survive a failed Internet link or router. Such seamless fault tolerance requires T1-class Internet lines, an option that in the past overstretched the budgets of most small businesses. As T1 prices have dropped to as low as a few $100 per month, and as alternative connections have become available, the opportunity for small businesses to achieve enterprise-class fault tolerance has become economically feasible. But even though the cost for lines has become affordable, the complexity of implementing these solutions has not.
Few small businesses have the in-house expertise required to work effectively with multiple ISPs, coordinate the necessary configuration steps with Internet numbering authority organizations, and implement advanced routing protocols such as Border Gateway Protocol (BGP) and Hot Standby Router Protocol (HSRP). Progent offers Cisco Certified Internetwork Expert (CCIE) consulting to help you apply the latest connectivity technology to implement a cost-effective fault-tolerant solution.
Today multiple options exist for building automatic and semi-automatic failover solutions. These can involve a mix of T1, DSL and wireless Internet connections. The viability of high-speed fixed-wireless links has recently opened up new alternatives for achieving transparent fault tolerance. By establishing diverse physical paths to the Internet, small businesses gain insurance against costly outages caused by events out of their control, such as a construction crew accidentally digging up phone lines.
As companies rush to deploy VoIP solutions, the potential productivity loss that could result from an interruption in Internet access increases dramatically. This creates another strong incentive to configure a fault-tolerant architecture. Current technologies from Cisco and other networking companies make it possible to build high-availability voice and data solution that have even better uptime potential than conventional voice and data services.
For small business with extremely limited budgets, fault-tolerant failover solutions are possible by utilizing redundant, low-cost DSL services. While not providing all the transparency of more complex and expensive solutions, this alternative can provide significant functionality and avoid costly productivity loss in the event of line failure.
As companies have shifted away from dedicated leased T1 and frame relay lines to Internet-based VPN connections, the demand for fault-tolerant Internet connectivity has accelerated. Businesses can apply the cost savings from retiring legacy leased circuits to upgrading their Internet infrastructure so that they will not only protect their connectivity to remote offices but also the Internet connectivity of office users. Absent those cost savings, many small companies are reluctant to invest in fault-tolerant Internet configurations.
Additional High Availability Solutions Offered by Progent
Progent's certified engineers can help you to implement a cost-effective, zero-downtime environment that addresses key issues encompassing a wide array of networking solutions and processes such as:
Workplace Recovery Planning
Progent's business continuity professionals can show you how to create a workplace recovery strategy that will allow you to resume network operations in case of an IT system catastrophe. Progent can help you to create a complete disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, high-availability system solution that takes into account availability issues covering a wide range of infrastructure technologies and procedures. For details, go to Disaster Recovery Expertise.
Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and VMs that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Backup.
Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist your organization to plan and deploy a DR system based on Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point. To read more, see Windows Server 2016 Disaster Recovery and Business Continuity Help.
Windows Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 introduced world-class availability and system recovery to Microsoft's failover clustering solution. Microsoft Windows Server 2012 R2 adds to this foundation and provides important improvements offering increased extensibility, non-stop storage availability for server applications, easier management, faster automatic failover, and additional options for designing failover clusters. For more information, go to Windows Server 2012 R2 Failover Clustering Integration.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a repeatable process for restoring applications and services quickly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables transparent testing for site recovery, updates and fixes and can produce reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and manage a DR solution based on VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with replication to provide fast, zero RPO disaster recovery (DR) between sites that are up to 300km away from one another. Progent offers access to a NetApp MetroCluster consultant who can help you to plan, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with procedures like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your disaster recovery system to show compliance with information assurance standards and regulatory mandates.
High Availability Load Balancing
Progent offers high availability load balancing support that addresses network load balancing, load balanced programs, LAN/WAN backbone routing, and content delivery technology including F5 Networks 3DNS. Fault tolerant load balancing solutions for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. To read more, see Fault Tolerant Load Balancing.
Non-stop Data Centers
Progent's Data Center professionals can show you how to identify zero-downtime data centers that match the specific requirements of your company. Fault tolerant co-location sites are particularly attractive to small and mid-size businesses because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to design an on-site data center that offers even a basic degree of fault tolerance is too costly for typical small organizations. Progent is ready to show you how to get all the advantages of non-stop colo sites by offering a complete range of engineering and support services. For details, see High-Availability Data Centers Expertise.
High-Availability Branch Office Networking
Progent’s branch office connectivity consultants can help organizations create fault tolerant multi-site connectivity by means of fully redundant networks featuring automatic failover. Progent’s Cisco-certified CCIE network engineers can design and implement high-availability Inter-office networks supported by zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice networking. To find out more, visit Fault Tolerant Interoffice Networking.
Backup and Restore Solutions Consulting Experts
Progent offers economical online support from consultants with expertise in a broad range of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and smartphones. Progent can provide expertise for leading backup products such as Acronis, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can assist you to design, enhance, or troubleshoot data backup solutions for a range of architectures including on-premises, remote, cloud, or hybrid. To learn more, visit Backup and Recovery Technology Consulting and Support Services.
System Center Data Protection Manager Backup and Restore Consultants
Progent's certified Microsoft System Center Data Protection Manager engineers can assist your company to create an effective workplace recovery strategy, design a cost-effective fault-tolerante network infrastructure, install a Microsoft SCDPM-powered recovery solution, comprehensively test your DPM system, educate your administrative staff or local service providers how to maintain Microsoft System Center Data Protection Manager, or provide extensive information technology support outsourcing including off-site hosting of Microsoft SCDPM machines in Progent's data center. For details, go to System Center Data Protection Manager Consulting and Support Services.
Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects vital company data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to assist your business to design, configure, operate and repair a BDR solution built on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consulting.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your exposure to data loss, advanced encryption, granular restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes and for VMware vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to plan, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup. To learn more, go to Altaro VM Backup Certified Consultants.
Consulting for Double-Take Software for Data Backup and Recovery
Double-Take Software offers a selection of products intended to deliver small and midsize companies a range of affordable solutions for backing up and restoring vital workloads including Microsoft Exchange, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning consultants have extensive backgrounds incorporating Double-Take products into small company information networks to achieve a high state of fault tolerance and disaster recovery capability at a budget-friendly price. For details, go to Consulting for Double-Take Software for Data Backup.
CRISC-Certified Network Risk Management
The CRISC program was initiated by ISACA in 2010 to validate a consultant's skills to design, deploy, and support information system controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help you to create and carry out a workplace continuity or disaster recovery plan based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines. To learn more, see CRISC-Premier IT risk control specialists.
Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and provides specialized application consulting for a broad range of business software programs, Progent is able to help clients to arrive at comprehensive IT solutions that maximize the productivity of your network. As a Registered Partner for Cisco, Progent can provide the expertise of certified engineers and specialists with expertise in architecting, deploying and managing infrastructure solutions based on Cisco products. The depth and breadth of Progent's IT know-how and Progent's appreciation for the requirements of small companies make Progent the ideal resource for building and maintaining a cost-effective, fault-tolerant network.
How You Can Get Help from Progent's Engineers for Fault Tolerant System Support
To ask Progent about engineering expertise for non-stop computing, phone
An index of content::
Microsoft SQL Server Information Technology Consultant
SQL Server Application Consultants
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to information workers, reducing the complexity of designing, integrating, administering, and accessing enterprise data and analytical programs on platforms ranging from handheld devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in designing and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
IP Telephony On-site Technical Support
CCIE Certified Consultants Video Conferencing
Progent's Cisco CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Consulting network asset documentation management
Consultancy ProSight IT asset documentation management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate as much as half of the time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.
Offsite Workforce Cloud Integration Online Support Services
Remote Workers Cloud Integration Professional
Progent can assist small and medium-size businesses to provision their remote workers with reliable access to public cloud resources.
Remote Technical Support Microsoft System Center Operations Manager
Comprehensive Event Management Online Support Services
Remote continuous monitoring, automated alarms, and periodic reports are vital to maintaining the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have advanced so far that businesses of all sizes can get a level of network stability that was previously reserved for enterprises. Progent can provide a variety RMM solutions available as low-cost service packages created to assist your company to detect and fix a most network problems before they can hurt productivity.
CCIE Expert Certified 5500 Wireless Controller Help and Support
Computer Consultant wi-fi controller
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, improving wireless availability with rapid auto-failover, and hardening data security by identifying cyber threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Specialists VMware Site Recovery Manager Compliance
VMware VCDX Services
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and verify a consistent workflow for recovering applications and services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and fixes and can generate reports to verify full service restoration, validate Service Level Agreements and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.
CRM Computer Consultants
CRM Support and Help
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive customer interactions. Integrated Sales and Customer Service modules allow employees to share data to help promote sales success and offer consistent, effective customer service. Progent can set up the most sensible server and communications environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you integrate Microsoft CRM with your marketing or customer support databases.
Cisco VoIP Phones and Unified Messaging Consultant
8800 Series IP Phone IT Consultant
Progent's CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
After Hours Consultant Services County Government Exchange
City Government Cisco Consultant
Progent has extensive experience providing a full-spectrum of remote IT support and urgent repair services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced online IT consulting and has delivered network support to organizations in every state. Online support eliminates travel expenses and solves issues faster than on-premises support.
24 Hour Cisco CCNA Full-Time Jobs
Network Consultants Position
Progent is seeking to hire full-time, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited system engineers who have Cisco CCNP or CCIE certification; security consultants with CISSP or CISA or equivalent security certification; and high-end system architecture consultants with a background in mobile access, wireless connectivity, fault tolerance, disaster recovery, data preservation, and VMware. Progent also is hiring professionals to work on Progent's staff of helpdesk support specialists and off-site troubleshooting professionals. Also, Progent is seeking experienced managers able to perform productively in Progent's fast-paced, virtual office environment.
Mac OS X Training Professional
Macintosh Trainer
Progent offers onsite education customized for individuals who wish to expand their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for Mac applications.
Urgent Excel Sparklines On-Call Services
Consultancies Office 365
Progent's certified Office and Office 365 experts can assist businesses to incorporate Microsoft Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that offers fast return on investment and promotes better business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 apps with each other and with other key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent can also assist you to fix compatibility issues between different versions of Microsoft Office and offers live online training to individual users and teams.
Access to External Support Databases Network Setup
Network Support Group Microsoft Solutions Framework Project Methodology
Progent’s staff of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional experience, in the trenches of IT support, performing a broad variety of IT tasks for a large mix of clients. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its support staff. This guarantees that you get not only world-class technical skills, but also a support engineer with field-tested approaches for using computer knowledge to fix real-world IT problems quickly.
802.11ac Planning Online Troubleshooting
Ubiquiti UniFi Controller Computer Consultants
Progent’s Wireless Consulting Services offer a convenient, economical option for businesses of any size to deploy, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Windows 10 Pilot Testing Online Troubleshooting
Small Business Computer Consulting Group Windows 10 Compatibility Testing
Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, teleworker access, data and identity security, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and post-migration technical help.
SCCM 2016 Application Management Engineer
Microsoft Configuration Manager 2016 Support and Help
Configuration Manager 2016 automates application and device deployment at scale, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, performs health reporting, enables secure self service, and offers a common control mechanism for managing multi-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help you with any facet of planning, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.
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