Progent's Microsoft certified consultants can provide remote and on-premises consulting services to assist your company to manage, support, and repair PCs powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, security and compliance, disaster recovery, online connectivity, mobile device integration, wireless network design, and 24x7 system monitoring and alerts.
Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software support.
Progent's Cisco-certified Wi-Fi integration experts can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Progent's certified Windows 2003 Server engineers can provide computer help and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, update, and support services include network design, installation, project management, on-site and off-site technical support and repair, Help Desk services, expert security consulting, turn-key outsourcing, and expert co-sourcing.
For medium-size companies looking for IT consulting services, Progent can deliver a variety of alternatives such as on-site help, remote assistance, off-site Help Desk, 24x7 support with remote system monitoring, temporary staffing, site relocation services, application development, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent provides professional onsite help for fixing technical issues rapidly and affordably.
If you have a small business network with 10 to 50 desktop users, Progent's computer outsourcing services save your company from over-reliance on single freelance consultant while giving you affordable and reliable access to enterprise-class technical expertise. By delivering IT support help when you require it, providing specialized knowledge for critical technologies, offering unique support such as 24x7 network monitoring, and billing only for services you receive, Progent offers you an affordable solution for maximizing the business value of your small office network. Progent is the smart way for small organizations to create and maintain a reliable and safe IT system and to have fast access to the experienced help typically available only to businesses who are able to support a sizeable in-house IT group.
Progent's Microsoft-certified consultants can assist you to evaluate the value of Lync Server 2010 for your business and can help you to design and carry out a rollout of Lync Server 2010 that consolidates the control of IM and Presence and increases the productivity of your office staff, telecommuters, and mobile workforce. Progent's consultant's can in addition help you to perform a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Lync Server with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to enhance the collaborative functions of MS Office programs, and provide training and continuing technical support for Lync Server and other Microsoft technologies.
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small company's production servers in a solution that delivers the maximum level of availability and scalability and is also easy to migrate to another host. Progent's Private Cloud Hosting and Management options are based upon proven virtualization techniques that allow small companies with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Progentís Technical Response Center (TRC) offers low-cost nationwide after-hours online support for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide extended hours telephone support and online direct computer connection to isolate and repair network problems quickly and affordably.
Progent can help your company to plan and implement a smooth migration from a UNIX-powered IT environment to a network based on MS Windows and suited for running Microsoft's popular office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to guard your data and reduce productivity disruption by designing an efficient transition strategy that protects your current investments in UNIX application and technology. UNIX-to-Windows migration support services offered by Progent include analysis of existing infrastructure, migration planning and validation, Exchange migration support, information and application transition, and server and media transition and economization.
Progentís colocation center support services are intended for businesses with hardware housed at IDCs or data center colo hosting sites and in need of on-demand on-site service at the co-location site as well as off-site help from Microsoft and Cisco Certified experts. Progent provides a complete range of IDC and IDC and co-location support services including network architecture evaluation, Windows and Linux server installation and support, troubleshooting for server and communications networking, design and deployment of high availability systems, defining and deploying layered security structures, firewall integration and support, configuring load balancing environments, and creating high-availability server and storage cluster configurations.
Progent's certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progentís staff of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry experience, in the trenches of network service, executing a broad range of IT projects for a large array of businesses. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting staff. This guarantees that you get not just world-class technical skills, but also a support engineer with proven approaches for using computer knowledge to repair actual IT problems rapidly.
Progent's Microsoft-certified engineers can provide affordable remote and onsite help to implement your migration to Exchange Server 2010, produce comprehensive documentation of your upgraded email system, train your network support team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide continuing management services and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide maximum availability, data security, and disaster recovery.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent can provide affordable online support from IT engineers with expertise in a wide range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide consulting support for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help your company to install, upgrade, or maintain data backup systems for a range of environments such as on-premises, remote, cloud, or hybrid.
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Progent's support experts in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows systems into seamless networks with resource sharing and collaboration support. Enabling efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Microsoft and Macintosh consulting makes it possible to provide world class support to companies that rely on these platforms to keep their competitive advantage. Progent can also help your business to interface Apple's iPhones and iPads with your Windows network.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as multitenancy, agile infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT expenses and enhance productivity.
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or local support organizations who provide minimal documentation or details of services performed, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the service documentation transmitted by each consultant to every client. The discipline of documenting and archiving support activity results in more efficient support and avoids a slew of typical problems such as when a support client is effectively held captive to a consultant who refuses to let go of vital service information.
Progent's management team consists of seasoned veterans with years of experience providing network consulting, troubleshooting, and strategic IT planning to organizations ranging in size from small offices to global enterprises. Great support calls for great people, and Progent stands out by having assembled a management team able to provide businesses with the top service value in the industry.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the key 32-bit applications that you want to retain as well as the new 64-bit editions of software you plan to install.
Progent's Cisco-certified IP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously branded CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps such as Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and fixing SCOM environments and offer organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to remediate critical problems uncovered by Microsoft SCOM 2012.
Progent's Power BI experts can help your business to plan, install, maintain, enhance or debug your Power BI environment. Progent can also help you to prepare your target data for Power BI visualizations. Progent can show you how to implement and administer an on-premises, cloud based, or hybrid architecture for Power BI.
Progent's Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that offers fast return on investment and promotes better business outcomes. Progent can help you to interface Office or Office 365 applications with each other and with other key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility problems with various releases of Office desktop and can provide customized online instruction to individuals or teams.