Progent's Cisco CCIE-certified SIP infrastructure consultants can assist organizations of any size to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks and offer cost-effective remote or onsite expertise to help businesses to migrate efficiently to an advanced unified communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business and Lync for access to a SIP-based IP PSTN trunk.
Progent can assist your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security and compliance, and boost productivity by making sure that operating systems and applications are always current, managing product licenses, and reporting usage profiles so you can make smart buying choices. Once you are ready to update your SCCM 2007 change management ecosystem, Progent can help you to plan and implement an efficient move to System Center 2012 Configuration Manager.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer companies of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate serious issues detected by SCOM 2012.
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and repairing SCOM solutions and offer companies of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.
SQL Server 2005 delivers indispensable, familiar tools to IT professionals and network users, reducing the complexity of designing, integrating, managing, and using enterprise information and analytical programs in environments ranging from mobile devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in planning and building information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
For advanced project management assistance, Progent offers the services of senior IT experts with decades of experience in technology management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise customers follow leading practices to ensure that major projects are completed on schedule and on budget.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Microsoft Exchange 2013 includes significant improvements to the capabilities of Exchange 2010 and introduces important new features as well as a redesigned architecture. These enhancements favorably impact vital IT areas including manageability, availability, security and compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of upgrading to Exchange 2013, create a cost-effective validation and deployment plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange 2013.
Progent's Apple Mac networking consultants can assist you with a wide range of system infrastructure issues such as network architecture, remote and mobile connectivity, internetwork compatibility, protection, and emerging technologies including Voice over IP and high-speed wireless networking. For business networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and depth to deal with the challenge of designing, integrating, and maintaining a system infrastructure that is robust, secure, efficient and aligned with your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan storage area network systems. Progent can also provide skilled experts to help you with Cisco routers and switches.
Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides SMBs a unified platform for financials, inventory, operations control, project management, purchasing, sales, demand forecasting, and business reporting. Progent's Dynamics 365 Business Central experts can assist company to manage your older Dynamics NAV environment or upgrade efficiently to a cloud-hosted, on-premises, or hybrid deployment model.
Progent's certified wireless networking consultants can assist businesses of all sizes to plan, implement, administer and troubleshoot Cisco Aironet wireless access point solutions to provide the throughput, range, density, scale, security compliance and ease of management required for transparent connectivity between wireless and wired network infrastructure. Progent offers affordable remote and onsite support for end-of-life and current 802.11ac Aironet access points and Progent can assist your business design and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises services to assist you to design, install, manage and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Progent can assist you in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's certified Windows 2003 Server consultants can provide network help and expert consulting for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 migration, integration, administration, and maintenance offerings include network design, installation, project management, on-premises and off-site network support and repair, Call Center services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.
Progent's support specialists in Mac and Microsoft Windows technology can show you how to combine Mac and Windows computers into seamless environments with full sharing and workgroup support. Allowing productive co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Microsoft technology. Progent's experience in Windows and Apple consulting makes it possible to offer world class support to businesses that depend on these technologies to maintain their competitive edge. Progent's consultants can also assist you to integrate Apple's iPhones and iPads with your Windows network.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and troubleshooting SCOM solutions and can provide organizations of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite technical support to help you to fix critical problems uncovered by System Center 2012 Operations Manager.
The Contact Center support delivery model adopted by Progent gives small companies an affordable option to reliance on independent consultants by offering extensive technical knowledge accessible to multiple engineering teams, optional 24x7 access to urgent assistance, escalation capability to top-level experts for handling the most complex problems, support consistency and dependability, prompt follow through enforced by veteran support managers, a variety of easy-to-use ways for requesting service tasks, and excellent progress transparency made possible by trouble ticket updates and accessible through a web-based portal.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support services ranging from on-demand architecture review or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running efficiently by tracking the health of critical devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so that any looming issues can be addressed before they can impact productivity.
Progent's certified failover clustering consultants can help you to evaluate the advantages of utilizing Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery strategy, help you to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of clustered servers.
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the version and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with planning, deploying, managing and troubleshooting powerful IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and maintaining email solutions for businesses in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email system features compliance, high uptime, easy access for off-site and mobile users, time-saving management utilities, and productive integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also assist small or medium businesses to upgrade to Exchange 2016 or Exchange 2013.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized management and world-class protection for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to provide fast, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) apart from each other. Progent's team of veteran network consultants can help your business to design, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by delivering help with tasks like assigning shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and verifying your DR solution to show adherence with industry standards and government requirements.
Progent's Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and ERP solution built, like all Microsoft accounting tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and configure, and with its modular design you can purchase only the capability you currently need, with the option to add users and increase capabilities in the future. Progent's Microsoft Dynamics GP support experts can show you how to install, configure and manage the latest release of Microsoft Dynamics GP or migrate smoothly from an earlier version.
Microsoft SQL Server 2016 introduces significant enhancements in performance, scale, security and compliance, high-availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist businesses of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and service organizations to simplify complicated supply chains and streamline critical business processes in order to bring products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that spans from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Zero Downtime Internet Network Technical Support Services
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Progent's Cisco CCIE wireless network consultants offer online or onsite integration and debugging services to assist you to design, implement, upgrade, tune, administer and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your unique workplace design, building structure, and expected workloads.
Progent's Juniper Networks-authorized NetScreen consultants can assist you to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.
Progent's certified consultants offer small and medium size businesses enterprise-grade consulting support for SMS Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager is Microsoft's new title for the change management platform previously called Systems Management Server. System Center Configuration Manager 2007 provides a variety of enhancements to Microsoft Systems Management Server including full automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent's certified engineers can help you use SMS 2003 or Configuration Manager effectively for automated OS and application software installation, security patch administration, software metering, and licensing compliance. Progent's consultants can also assist your company to migrate efficiently from SMS Server to System Center Configuration Manager.
Progent can deliver a variety of affordable remote and on-premises consulting services to help you to deploy, administer, and troubleshoot desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
The CISA accreditation is a prestigious achievement that represents mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant trained to assist companies in the fields of information systems audit process, IT enforcement, systems and infrastructure ROI, IT service delivery, safeguarding of data assets, and business continuity preparedness.
Progent offers national remote technical support and consulting services for businesses that operate Apple Mac OS X networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's engineers can provide Mac clients a range of IT services including desktop assistance, migration to the latest version of OS X from other earlier versions of Apple macOS and OS X, plus expertise with macOS and Mac OS X applications. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote network consulting provides maximum leverage for your information technology dollar by preserving client productivity and limiting the time billed for network analysis and repair. Sophisticated online access tools and experienced service specialists and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by traveling to your location. In most of situations your network problems can be dealt with over the phone or through a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE network experts and CISM certified security specialists to help with the most difficult system problems.
Progent can provide the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.
Progent offers several security packages intended to provide larger corporations a professional and comprehensive network security evaluation from a group of premier security consultants. All Progent's security assessment bundles incorporate a suite of services including automated scans from inside and from outside the company security perimeter, expert interpretation of results by certified security engineers, creation of a paper documenting the findings, plus an interactive high-level executive summary and an extensive live outbrief for in-house network managers.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis technology by SentinelOne to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the complete malware attack progression including filtering, identification, containment, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Microsoft Windows SUS enables IT managers to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, IT staff can fully and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft SUS such as designing the Microsoft Software Update Services deployment, configuring client's workstations, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and custom education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For computer networks based solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, integrating and maintaining a network infrastructure that is reliable, secure, efficient and able to achieve your organization's objectives.
Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, scalability, and versatility that accelerate output of local, branch office, and mobile workers. Progent's Microsoft-certified experts can provide cost-effective online engineering, technical support, and education services to help you to design, implement, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your information system.
Progent can help small businesses to move all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower equipment investments. Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure that you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Progent's Windows 11 consultants offer a range of services to support Windows 11 such as cloud and hybrid integration, mobile device management, teleworker access, data and identity security, streamlined provisioning, and Call Center support.
Progent's Microsoft certified engineers can help you to test Windows 7 to confirm application compatibility and to check its performance and stability operating with your applications. Progent can also help you to estimate the potential strategic benefits of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist your IT organization to plan and carry out a smooth upgrade to Microsoft Windows 7 from a your current release of Windows.
Progent's Wi-Fi site survey and predictive modeling assist you to plan, install and debug a Wi-Fi network customized for your facilities, offering you a WLAN that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off capability your company needs. Wi-Fi survey services from Progent include online predictive modeling for planning a wireless network and onsite site survey services for confirming, tuning, and troubleshooting a functioning wireless network.
Mid-sized companies can enjoy all the advantages of System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Premier Certified network consulting professionals. Thanks to Progent's economically priced IT service programs, medium-size organizations can select a basic co-sourcing service program built around Microsoft Operations Manager with server monitoring, automated alerts, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer mid-size company information systems world-class reliability, security and productivity.
Progent can help you prepare and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce business disruption by designing and following a smart migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create custom business software and eCommerce solutions that work transparently with Microsoft Dynamics GP.
Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's Juniper Networks-certified network consultants can help your company to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade efficiently from discontinued equipment to current releases. Progent's Junos OS engineers can also offer expertise with Juniper's flagship network operating system to enable your business to simplify the management and improve the security of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain environments that incorporate a combination of Juniper's software platforms.
Progent's certified engineers offer computer support and IT consulting services for Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting expertise for Microsoft Exchange Server 2003 include planning, deployment, documentation, local and off-site technical support, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.
Progent's ransomware experts can help your business to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent offers cost-effective online consulting to help businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
Progent provides several basic types of Call Center support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your clients easy access to a reliable support resource with years of experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's focus is on giving the support Helpdesk a respected reputation as a solid contributor to company performance. Progent's target is to resolve and not merely record problems.
Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can provide comprehensive project management to help you design and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and expert services to provide cutting-edge endpoint detection and response (EDR).
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the background to complete your move quickly and economically. Progent's Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.
For enterprises with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Certified network support experts and certified Cisco network consultants can provide a variety of network consulting services including project planning, SOX compliance, office relocations, enterprise security, network design, local or remote emergency support, and technical support for colocation hosting facilities. A Progent IT consultant can help you plan a multi-site network that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Certified engineers can help large corporations design, integrate and support major rollouts of updated releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and remote networking.
Progent offers small organizations a pair of low-cost network security inventory scanning packages that provide, at a preset price, remotely managed inventory scans of your network security profile which are analyzed by professional security specialists who assess the data collected by the scan, present unbiased summaries of your current security vulnerability, and make suggestions for enhancements. Progent has developed two non-overlapping network security inventory packages for external and internal security scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-quality assessments of your IT network's exposure to attack.