Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings management, keeps track of network resources, protects against company data leakage, provides network health reporting, allows secure self service, and delivers a single control mechanism for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can help you with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Progent has 20 years of background helping small and medium-size businesses to design, implement, optimize, manage, and debug computer networks that incorporate a remote workforce.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's servers in a solution that gives the highest level of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization technologies that enable small and midsize businesses with multi- platform IT systems to save significantly on the expense of capital equipment, system support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent's Duo managed services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other personal devices.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified consultants can help you to maintain System Center 2007 Configuration Manager to simplify administration, improve compliance, and boost productivity by ensuring that operating systems and applications stay current, tracking licensing, and reporting resource usage profiles so you can make smart buying decisions. Once your organization is set to upgrade your SCCM 2007 change management solution, Progent can help you to prepare for and carry out a smooth migration to SCCM 2012.
Progent's certified SonicWall firewall consultants can help you integrate, manage, and tune SonicWall firewall products including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your corporate practices.
With the Catalyst line of switches for small and mid-size companies, Cisco allows companies to realize the full benefits of bringing intelligence to their IT infrastructures. Cisco's switch technology makes it possible to enable features that make your network infrastructure sufficiently robust to accommodate real-time requirements, scalable to facilitate growth, safe enough to protect confidential data, and capable of differentiating and managing all traffic to optimize system operations. Progent's Cisco certified engineers can show you how to pick out and integrate Cisco switches that make sense for your business. Also, Progent's CISM and CISA certified security specialists can help you create a strategic protection plan and configure Catalyst switches so they help support your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Progent's experienced ransomware recovery consultants can help you to rebuild an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Progent imposes no minimum charge and asks no monthly commitment for services delivered during normal working hours. Progent's one-minute granularity avoids large invoices for fast fixes so you won't be tempted to permit minor problems to stay unaddressed.
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft Premier IT consulting experts. With Progent's economically priced IT support programs, small and midsize businesses can choose a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems enterprise-class reliability, security, and productivity.
Progent's team of expert software programmers, relational database designers, and program managers can assist large businesses to complete development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by providing relational database architects and software programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other applications like Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers experience with multiple web development technologies and can assist clients to create, expand, troubleshoot, or port web applications to utilize the latest advances in web technology.
Progent's Check Point firewall consultants can help you plan, integrate, and manage firewall solutions that rely on Check Point Next Generation security gateways and Check Point's cloud-based security services. Progent can also help you maintain legacy Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.
Progent offers access to the cost-effective services of online Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet access solution meets your business requirements. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and service plan comparison and ordering, network provisioning, and overseeing a seamless switchover to a new ISP and/or service plan. Provisioning can include optimizing current routers and switches and configuring new ones, setting up firewalls, and designing dependable BGP configurations.
Progent's ProSight Enhanced Security Protection services deliver economical in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware.
Progent's Co-managed Help Desk service makes it possible for your business to split the load for Help Desk support transparently between your IT team and Progent's roster of veteran desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, progress tracking, and metrics.
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, team, develop an enterprise-wide security plan, automate network administration, assist with creating applications, and build and validate a DR/BC plan.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of rigorous examination and significant work with network security architecture. ISSAP consultants have comprehensive knowledge of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of architecture security.
If your business runs a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified security specialists can assist your entire organization in a broad range of security areas including security administration practices, security architecture and models, connection management products and techniques, software development security, business processes security, hardware security, communications, infrastructure and web security, and workplace recovery planning. CISA and CISSP define the fundamental skills and international standards of performance that information security professionals are expected to possess. These certification offer IT management the assurance that consultants who have earned their CISM or CISSP certification have demonstrated the background and theory to offer world-class security support and consulting services.
Progent is one of the most qualified information technology support companies for creating e-mail solutions powered by Exchange 2000. Progent specializes in helping small and mid-size businesses get the full advantages of Microsoft Exchange 2000 under common scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
If you are developing UNIX or Linux software in an environment that has MS Windows-based servers, PCs, and office applications, Progent can provide full-service IT outsourcing that frees you to concentrate on your area of high-value know-how without the constant distraction of managing your business network. Through the use of smart server monitoring and by providing remote and in-person support as your business needs it, Progent offers an economical alternative for maintaining an IT network that provides high availability, security, and efficiency. Progent's developer support services feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-premises service and repair, proactive network monitoring services, and Helpdesk services.
Progent's Standard Help Desk Services offer a complete solution that manages all facets of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Support services are offered at a significant discount from Progent's regular desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most issues.
If you have a small business information system with 10 to 50 network clients, Progent's computer outsourcing services save your organization from over-reliance on an individual independent service provider while giving you affordable and dependable access to enterprise-class network support. By delivering network consulting help when you need it, providing specialized expertise for critical technologies, offering value-added support such as automated server monitoring, and billing only for services you use, Progent offers you an economical way for optimizing the productivity and profitability of your small business network. Progent is the smart way for small organizations to create and maintain a reliable and safe IT system and to benefit from quick access to the skilled consulting typically available only to businesses who are able to support a large in-house IT organization.
Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These improvements favorably impact key IT areas like manageability, availability, compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT team to manage your Exchange 2013 environment. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.
In conducting consulting tasks for enterprise clients, Progent follows a phased approach based on defined milestones so as to achieve financial, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional deployment. All facets are documented to provide a comprehensive description of IT services delivered and to assist in downstream network support.
Progent offers IT services for mid-size businesses who have 100 to 250 system clients. The medium size company or office has typically been an underserved part of the market for network support expertise. The overhead and service delivery models of large outside support organizations make them too costly for the typical mid-size company or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an information network whose advanced technology and sophistication are frequently comparable to the networks of far larger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual network technology and 24x7 server monitoring, dramatically lowers the network maintenance expenses of an SMB while offering the mid-size company with enterprise-level service from professional, IT consultants knowledgeable in a broad array of midsized business network solutions. If your medium size company or small business is searching for levels of IT support needed by a mid-size office without budgeting enterprise costs, you need Progent.
Progent's wireless site survey and predictive modeling help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, providing your business a wireless solution that delivers the reception, performance, capacity, QoS, security, and hand-off capability your company requires. Wireless survey services from Progent include remote predictive modeling for designing a wireless network and onsite survey services for confirming, optimizing, and debugging a functioning wireless LAN.
Progent's ProSight Virtual Hosting offers advanced virtualization architecture, a world-class data center, and the technical support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete IT outsourcing solution that enhances network availability and protection, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a smaller company can have each of its software platforms and key business application servers hosted in a secure and reliable facility on a fast, high-availability virtual server configured and maintained by Progent's computer service professionals.
Microsoft Dynamics GP/Great Plains allows you to grow and control your business better by offering easy access to decision-driving data and a fast ROI. Microsoft Dynamics GP confers important productivity benefits including its ability to extend the reach of your organization, manage your accounting, automate financial processes, unify processes throughout your company, refine inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and maximize free cash flow. Progent can help you set up and manage a reliable, safe server and network foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to help you derive all the benefits of your Dynamics GP/Great Plains business management system.
Progent can assist small and mid-size companies to configure cybersecurity defense solutions and deliver mitigation expertise needed to support telecommuters.
Progent's Cisco certified networking experts can help you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
High Availability Internet Connections IT Consultants
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows computers so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for environments that combine Mac with Microsoft Windows systems with complete resource sharing, or environments which carefully restrict sharing between Mac and Windows systems.
Forefront TMG 2010 builds on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that acts as a single-server platform for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can assist your company to plan and carry out test and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help you to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server.
Progent offers two ultra-affordable service bundles designed to enable small businesses to get an independent network security evaluation from a premier security consultant. With Progent's External Security Inventory Checkup, a security engineer runs an extensive examination of your IT infrastructure from beyond your firewall to uncover possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a system scan from a secure machine within your company firewall to evaluate your exposure to internal attacks. Both security inventory packages are set up and executed from a secured remote site.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas including multitenancy, agile network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your business to benefit from Hyper-V to install and maintain virtual servers to reduce IT costs and improve productivity.
Access to External Support Databases Small Business Computer Consulting Upgrade Best Practices
Progent's team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry background, at the forefront of network service, performing a broad variety of IT tasks for an extensive mix of customers. Every Progent support professional shares a proven collection of personal best practices that are incorporated into shared best practices standards that Progent instills in its consulting team. This means that you get not just world-class IT help, but also a consultant with proven methods for applying technical knowledge to repair real-world network problems rapidly.
Progent can help your IT team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that utilize on-premises resources along with one or more public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services such as Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background delivering advanced consulting support remotely, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Progent offers affordable online support to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
SQL Server 2014 incorporates significant enhancements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services that include system design, configuration, administration, troubleshooting, and application development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.
Progent's IT outsourcing services provide economical network support for mid-size corporations. Whether it involves designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or building an on-line eCommerce solution, outsourcing your network technical services can smooth out expenses and minimize uncertainties, permitting IT service budgets to grow in a more linear and manageable manner than is possible by amassing a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and highly available system foundation for your vital Windows-based applications including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Progent's Citrix-accredited consultants can assist you to understand the business benefits of XenServer and other Citrix products, and can assist your IT organization to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your existing XenServer deployment and show you how to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to evolve with your changing business requirements. Progent's Cisco-Certified network consultants support Cisco's comprehensive line of products targeted at eliminating information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control framework for user authentication, permissions, and tracking from a graphical Web interface.
Progent's pricing model is to bill for phone support and on-site visits by the minute. Consequently, you are charged exclusively for received support. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent offers on-site service, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no minimum charge and requires no retainer for support services delivered during normal business hours. Many service firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for fast fixes so you will not be forced to allow less critical problems to stay unaddressed.
Progent's certified SQL Server developers and DBAs offer remote consulting to assist businesses of all sizes to create, administer, and troubleshoot applications based on the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any facet of application development in environments that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Stealth intrusion testing is a key part of any comprehensive network security strategy. Progent's security experts can run thorough penetration checks without the knowledge of your company's in-house network support resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident warnings and event history analysis are correctly set up and actively monitored. Progent can provide ongoing autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks typical of modern strains of ransomware.
Progent's Experts Group offers support in important areas including Macintosh networking and applications; Consulting for Linux-powered, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and specialized application support; CIO, management information analyst, and project logistics services; Special applications development and integration; Web, eCommerce, EDI, and client information portal design and integration; DBM management and performance help; Management intelligence consulting; and Telecom architecture consulting.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver centralized management and comprehensive security for your email traffic. The hybrid structure of ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
Progent's Microsoft-certified SQL Server application developers and database administrators can provide remote expertise to help businesses of all sizes to create, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts can provide support for any element of application development in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent offers access to a senior specialist with extensive experience installing, maintaining, and enhancing immersive telepresence platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal IT management team, your ISP, and your video conferencing technology vendor to help your organization maximize the business value of your telepresence solution.
Progent's wireless engineers can help small organizations plan, select, pilot, deploy and support secure building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that equals or excels wireline interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you select and deploy the wireless link solutions that fit best with your company requirements.
Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or Microsoft 365 and simplify management via integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence experts can provide remote and on-premises support services to help your company to maintain and troubleshoot your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it.