Workplace Recovery Consulting for
Small Company Computer Networks:
Non-stop ISP Access
Additional Topics of Interest
Online Technical Support Altaro VM Backup Troubleshooting
Hornetsecurity Altaro VM Backup and VMware Integration
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite consulting services to help you to plan, deploy, optimize and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology.
Google Cloud App Migration Consultancy
Google GCP Cloud Storage integration Consulting Services
Progent offers affordable online and on-premises support to assist companies to migrate any portion of their core network infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Flexential Data Center Consultancy
Consultant Services Flexential Internet Data Center
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity planning consultants. Progent can also help you to design and carry out a move to the Flexential data center with services such as designing solution configuration, recommending hardware components, system setup and testing, debugging, setting up remote network management, and educating your network support team.
Office 365 PowerPoint Integration Support and Integration
Professional Microsoft 365 Security
Progent can assist you to understand the many subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid networks that transparently integrate local and cloud resources.
Microsoft Expert Windows 7 Engineer
Computer Consulting Windows 7 Backup and Restore
Progent's Microsoft certified consultants can help your company to test
Windows 8.1 BitLocker Solution Provider
Windows 8 Engineers
Microsoft Windows 8.1 is designed to power computers ranging from smart phones and slates to engineering workstations. An abundance of new and improved features, such as touch screen interface and signature live tiles user interface, provide a wide range of benefits for companies who know how to exploit them. Progent's Microsoft-certified experts can assist get your business up the learning curve with Windows 8.1 and make sure you derive significant competitive value from the product's various technical enhancements.
CCIE Certified SPA500 Series IP Phone Specialists
7800 Series IP Phone IT Consultant
Progent's Cisco certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Award Winning Remote Consulting macOS Wi-Fi
Top Ranked OS X Networking IT Services
Progent's Mac networking consultants can help you with a broad range of network foundation areas such as network architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and high-speed wireless connectivity. For company networks based solely on Apple Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to deal with the challenge of planning, integrating, and supporting a network infrastructure that is robust, secure, productive and supportive of your corporate objectives. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN solution. Progent can also provide certified professionals to support Cisco routers and switches.
VPN Computer Consultants
Cisco VPN IT Services
Cisco's security and remote access technology for small organizations represent a comprehensive range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's VPN product family features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that fit most closely with your company objectives.
24/7 Network Consultant Microsoft Lync 2013
Lync Server 2013 and SharePoint Technology Professional
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to build a manageable and protected communications ecosystem that permits the modern BYOD computing style with instant messaging, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN calling enabled for a wide assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can help your company to assess the business benefits of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom online and on-premises training to your management team and users. Progent has in-depth expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with key Office and Microsoft 365 apps including Outlook and PowerPoint.
SharePoint 2016 SQL Server Reporting Services Support Outsourcing
SharePoint 2016 Information Rights Management Support and Setup
Progent's Microsoft-certified consultants can provide affordable online and on-premises expertise, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Les Kent has a 35-year track record of effective technology integration, executive management, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions while working as a network designer, software developer, project manager, implementation expert, and problem solver for small businesses, new ventures, and global enterprises.
System Center 2016 and Linux Integration Support Services
System Center 2016 Troubleshooting Setup and Support
Small to mid-sized companies can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Certified IT consulting professionals. With Progent's affordably priced IT support programs, small and midsize organizations can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small business information systems enterprise-class reliability, security, and performance.
Consultants ransomware rebuild
24x7 Consulting Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
An index of content::
Microsoft Experts Windows Server 2019 Storage Replica Online Consulting
Windows Server 2019 Consulting Services
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Consulting ransomware data recovery
ransomware business recovery Consultant
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
At Home Workforce Endpoint Security Specialist
Work at Home Endpoint Security Remote Technical Support
Progent can help small and mid-size organizations to implement endpoint device security defense systems and provide cleanup services needed to support a remote workforce.
IT Training Computer Consultant
Computer Consultants Knowledge Transfer
Progent practices information transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their comfort zone, Progent is able to focus on providing high-value skills where Progent faces little competition. Small companies who work with trusted freelance service providers or who maintain internal support staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more reliable, secure, and efficient.
Small Business WAP300 AP Technical Consultant
Small Business WAP581 Outsourcing
Progent's Cisco-certified Wi-Fi integration consultants can assist you to deploy, administer, and debug Cisco Small Business Wi-Fi Access Points.
NodeZero Certified Cybersecurity Pen Testing Security Consultant
24 Hour NodeZero Penetration Testing Forensics Services
Progent's certified cybersecurity experts can run NodeZero-powered threat assessments to verify your security monitoring and protection systems and policies are correctly set up and effective.
Administration Wisconsin
Kansas Small Office Server Support
Progent's Technical Response Center provides affordable nationwide after-hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer 24x7 phone support and remote secure network access to troubleshoot and repair network problems quickly and economically.
LifeSize Video Conferencing Technology Professional
Polycom Telepresence Consult
Progent can provide the support of a senior consultant with extensive experience installing, maintaining, and enhancing telepresence platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your internal network management group, your ISP, and your video conferencing platform supplier to help your company increase the strategic value of your telepresence solution.
Professionals Service Reporting
Tracking Service Costs Information Technology Consulting
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike some independent consultants or small support organizations who provide scant documentation or details of services done, each service provided by Progent is tracked by full documentation. Every Progent staff member has use of the service reports transmitted by every consultant to every customer. The practice of documenting and archiving service records allows more efficient support and eliminates a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
Professionals Microsoft Exchange Upgrade
Upgrade Consulting Exchange 2003 Server
Progent's Microsoft Premier engineers can provide world-class consulting for corporate-wide implementations of Microsoft Exchange. Progent's consultants can help you prepare for multi-site Exchange Server 2007 installations or updates and can supply onsite technicians to help enterprises with installations of Exchange Server in the or any area covered by Progent's engineers.
Palo Alto Networks PA-3400 Series Firewalls Auditing
Palo Alto Networks PA-3400 Series Firewalls Security Audits
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity ecosystem that spans your on-premises and cloud-based assets and guards all users anywhere with any endpoint device.
Microsoft Exchange Server Upgrade Specialists
Exchange 2003 to Exchange 2010 Upgrade Specialists
Progent's Microsoft and Cisco-certified network experts can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and implement an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by improving your productivity, lowering the cost of hardware and support, simplifying management, and consolidating your vital communications technologies.
Computer Consulting Comprehensive Event Management
MOM 2007 Professionals
Mid-sized companies can derive all the benefits of System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced network service programs, mid-size organizations can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide medium-size business information systems world-class reliability, security and performance.
Herakles/QTS Test Lab Engineer
Immediate System Testing Consultant
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, developing efficient migration methodologies, assessing and tuning performance, planning or validating business continuity strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers without sufficient internal resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network projects on schedule.
Service Reporting IT Consultants
Remote Consulting Service Reporting
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or local service firms who offer minimal documentation or details of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by each staff member to each customer. The discipline of documenting and organizing support activity results in more effective service and eliminates a variety of typical problems such as when a support customer is virtually held captive to a consultant who won't let go of the keys to the kingdom.
Mobile Application Management Technical Support Services
Intune Engineer
Progent's Intune consultants can assist you to assess the business value of utilizing Microsoft Intune for managing your portable devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent can help your company to configure security and compliance policies, plan and deploy pilot environments to evaluate the benefits of Microsoft Intune for your network, deploy Intune across your IT ecosystem, integrate Intune with SCCM for single-console change management, and troubleshoot your Microsoft Intune solution.
Wireless LAN Network Consulting
Wireless LAN Network Consultant
Progent can show you how to design, deploy, manage, and troubleshoot an efficient Wi-Fi LAN architecture, recommend sensible products, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a thorough 802.11ac wireless system security plan that is well aligned with the security strategy for your overall corporate network.
Palo Alto Networks PA-7500 Series Firewall Security Consulting
Palo Alto Networks PA-7000 Series Firewalls IT Services
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern security environment that extends across your data center and cloud assets and guards any user at any location with any endpoint device.
Emergency Linux with Windows Professionals
24-7 Expert Microsoft Certified Windows, Linux, UNIX, Solaris Network Engineer
If your office network mixes Linux technology platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive environment that allows all your operating systems to run side by side for easy administration, seamless information exchange, high reliability, enhanced throughput, and tight security. Progent's Linux and Windows coexistence assistance services include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network support and troubleshooting, on-site technical support, and Contact Center services.
Computer Consultants Microsoft Windows 2003
Microsoft Windows 2003 Integration
Progent's Microsoft-certified Windows Server 2003 engineers can provide network support and expert consulting services for the entire line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and maintenance services include network design, installation, project management, on-site and remote network support and repair, Call Center services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Windows 7 Training IT Consultant
Windows 7 Help Desk Consulting Services
Progent's certified engineers can assist you to assess
24-7 Contract EDI Consultants Career
Telecommuting Jobs Contract CRM Consultants
Our Experts Team provides consulting in important areas such as Macintosh networking and applications; Expertise for Linux-based, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Strategic and vertical program support; CIO, business analyst, and project management outsourcing; Custom applications design and deployment; Web site, eCommerce, EDI, and customer information portal design and deployment; Database support and efficiency help; Management intelligence expertise; and Telecom architecture consulting.
Microsoft 365 Yammer Integration Support and Setup
Urgent Microsoft 365 Word Integration Computer Consultant
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity applications and cloud-hosted services offered on a subscription basis. Microsoft 365 applications and cloud services are available in an array of product bundles intended for markets from students and households to enterprises. Progent offers fast and easy remote access to specialists with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist you to understand the wealth of subscription options available with Microsoft 365 and configure your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid networks that transparently integrate local and cloud-based products and services.
Windows Server 2008 Hyper-VI Onsite Technical Support
Expert Microsoft Certified Windows Server 2008 R2 Online Troubleshooting
Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your business, develop pilot programs and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and workload, train your support personnel how to run new management utilities, and provide continuing consulting and support via affordable options such as Help Desk Call Center support and online technical assistance.
Consultant Windows Server 2019 PowerShell
Windows Server 2019 Hybrid Integration Professional
Progent's certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Consultancy Exchange 2003 to Exchange 2010 Upgrade
24/7 Microsoft Exchange Server 2010 Upgrade Consulting
Progent's Microsoft-certified consulting experts can help you to determine the value of Microsoft Exchange Server 2010 for your company and can assist you to plan and implement an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide fast return on investment by increasing your workers' efficiency, lowering the cost of hardware and service, streamlining administration, and consolidating your vital communications platforms.
Microsoft Teams online training Consultant Services
Microsoft Teams management Consulting
Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Setup and Support Microsoft Exchange
Exchange 2000 Upgrade Migration
Progent is one of the most qualified information technology consulting firms for creating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange Server 2000 for typical situations such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
Technical Support Barracuda Cloud Backup
Barracuda Backup Integration Network Engineer
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with similar functionality but which uses your own storage hardware. Barracuda Backup protects critical company data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to assist your business to plan, integrate, manage and repair a backup and disaster recovery solution built on Barracuda technology.
Microsoft Activesync Remote Consulting
Windows Mobile 7 Consult
Progent's professionals offer experience in a variety of technologies related to mobile connectivity including system topology, Activesync, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile software development. Progent's certified consultants can save your company time and expense by using their wireless expertise to show you how to choose and configure wireless networking technologies that make sense for your business. Progent can also optimize your IT infrastructure so that wireless handhelds perform better.
Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has demonstrated a knack for developing sophisticated IT solutions while working as a network designer, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global enterprises.
Support and Setup 64-bit Server
Microsoft Certified Support and Help 64-bit Server
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and troubleshoot a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs which you intend to retain plus the latest 64-bit editions of applications you plan to run.
Small Office Server Support Windows 11 Migration
Top Rated IT Services Windows 11 and Android
Progent's Microsoft-certified Windows 11 consultants can provide a range of services for Windows 11 including Microsoft 365 integration, mobile device management, telecommuter connectivity, security and compliance, centralized deployment, and Help Desk Call Center services.
Technology Consulting Services Service Database
Service Database IT Consultants
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local service organizations who offer scant documentation or specifics of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation sent by every staff member to each client. The discipline of documenting and archiving service records allows more effective service and eliminates a slew of common problems such as when a service customer is effectively held captive to a consultant who won't let go of the keys to the kingdom.
Largest Microsoft ISA 2004 Server IT Consulting
Microsoft Certified Expert ISA 2004 Standard Edition Server IT Consulting
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security solutions for information systems with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small business plan and deploy a configuration of ISA Server 2004 that meets your information security needs without limiting your productivity.
24x7 Consultancy Services Company Cisco Router
Cisco Router Tech Services
Progent's Cisco-certified CCIE network infrastructure consultants can assist you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
Dharma ransomware recovery Services
NotPetya ransomware recovery Professional
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Hornetsecurity Altaro VM Backup Disaster Recovery Professional
Altaro VM Backup Planning Information Technology Consulting
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite services to assist you to plan, deploy, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
Urgent Setup and Support Redundant Internet
24/7/365 Fault-tolerant Internet Connectivity Support Services
Progent's Cisco-authorized IT consultants can show you how to build an economical, 24x7 Internet connection architecture that can deliver non-stop Internet access via a wide range of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to apply the latest techniques for high availability Internet access to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet access.
Top Rated Specialists Lync Server 2013 VoIP
Lync Server 2013 and iPad Consulting
Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications experts can provide remote and on-premises support to assist your company to maintain and repair your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.
Microsoft 365 Excel Integration Remote Consulting
Configuration Microsoft 365 Training
Progent can help you to evaluate the many subscription options offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid ecosystems that transparently integrate local and cloud-based resources.
Operations Manager Example Application
Microsoft Operations Manager Case Studies
Before Progent's Microsoft Operations Manager solution, network problems were handled reactively, after workers were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses sent by MOM, Progent can now fix system issues before they becomes serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with incipient problems before customers suspect that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class availability, safety and performance.
Consulting Online Help Desk
Integration Services Help Desk Process
The Contact Center service model used by Progent's Technical Response Center offers small and midsize companies an efficient alternative to dependence on independent consultants by offering broad expertise accessible to multiple support teams, optional round-the-clock access to emergency help, escalation capability to world-class engineers for handling even the most intractable issues, support consistency and reliability, quick follow-up overseen by veteran IT service managers, a choice of convenient mechanisms for initiating support jobs, and excellent progress transparency enabled by ticket updates and accessible through a web portal.
Remote Server Management Consulting
Consulting Dell DRAC
Remote server management cards give IT managers full control of a server without the requirement for an on-site presence. Using these management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and manage a high-availability company network that incorporates remote management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent has experience with a variety of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
24/7 Remote Support Services Data Protection Manager 2016 Rolling Upgrade
Immediate Data Protection Manager 2016 and Azure Network Consulting
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified recovery functions for Microsoft-based networks. Data Protection Manager 2016 offers application-aware protection for critical platforms such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, implement, administer, and troubleshoot an enterprise-wide backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from an older release of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite support and can deliver occasional guidance to resolve challenging issues or deliver comprehensive project management services to help you finish your Data Protection Manager 2016 initiative on schedule and on budget.
Integration Support SCVMM 2012 NVGRE Gateway
SCVMM 2012 and VMware Integration
Progent can help businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help you to upgrade from an earlier version of SCVMM or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM environment so you realize maximum business value.
Professionals Cisco Virtual Private Network
Remote Support Services VPN
Cisco's security and remote connection products for small companies offer a complete range of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that align most closely with your company objectives.
Shared Call Center Economics Specialist
Shared Support Desk Economics Remote Support
Progent's Helpdesk outsourcing and co-sourcing service programs help companies to cut costs and enhance productivity.
Microsoft 365 Portal Computer Consultant
Hybrid Configuration Wizard Consultant
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
Windows Server 2019 System Insights Computer Consulting
Windows Server 2019 Live Migration IT Consulting
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your organization to design a disaster recovery solution built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Shared Help Desk Ticketing Consultant
Virtual Help Desk Support Outsourcing
Progent's Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
SonicWall NSA 9650 Firewall Protect
24-7 Evaluation SonicWall Firewall
Progent's certified SonicWall firewall experts can help you integrate, manage, and update SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security solution and design protection into your business practices.
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