Progent's Microsoft Premier engineers can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 rollouts or updates and can provide onsite technicians to help enterprises with installations of Exchange Server 2007 in the or any region covered by Progent's consultants.
The clustering technology built into the high-end editions of Windows Server 2008 is radically re-engineered to simplify the installation, setup, and management of clusters that offer improved levels of system availability, protection, performance, and versatility. New or improved features include automated cluster verification, easier configuration and deployment, improved cluster management, new cluster architecture for increased availability, better protection and quorum models, fewer failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the advantages of failover clusters, plan and execute a deployment, educate your network support staff to administer your cluster environment, provide ongoing consulting and technical help services, and create and validate a disaster recovery procedure.
Progent's certified relational database consultants offer businesses of any size online support for leading database platforms such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Services offered by Progent include software installation and integration, application design and coding, management services, replication solutions, capacity planning, performance optimization, migration, security and compliance, backup and recovery options, problem solving, and webinar training.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a single platform for financials, inventory control, operations, project management, procurement, sales and marketing, supply chain, and business reporting. Progent's Dynamics Business Central/NAV consultants can assist you to manage your older Dynamics NAV system or migrate smoothly to a cloud-based, on-premises, or hybrid deployment model.
When performing IT projects for corporate clients, Progent follows a structured approach driven by specified milestones in order to meet budgetary, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and professional implementation. All phases are documented to provide a detailed summary of technical services performed and to help in downstream network support.
Progent can deliver a wide array of low-cost online and on-premises support services to help you to install, administer, and debug desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
Progent's ProSight portfolio of managed services are geared to offer businesses who have small in-house IT support staffs with low-cost help from world-class management tools and consulting experts. Advantages of Progent's ProSight line of managed services include fixed IT management costs, automation of common administrative processes, ongoing absorption of new technology, graceful transition from older systems to current solutions, close fit between information technology with strategic objectives, guidance from veteran IT consultants, and allowing management to focus on business issues instead of ever-changing network technology.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and dependable availability for key workloads by offering centralized, cross-platform monitoring of IT infrastructure installed throughout local systems and private and public clouds. Progent's consulting group offers world-class remote and onsite support to assist organizations of all sizes to plan, implement, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions or from other IT infrastructure monitoring platforms, or combine multiple monitoring systems into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
Citrix offers a comprehensive line of platforms that provide enterprise-level manageability, expandability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to assess the business advantages of Citrix virtualization products and help you design, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's preparedness to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information about your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup/recovery system that reduces your exposure to ransomware and aligns with your business needs.
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.
Progent's Microsoft Premier professionals offer expert consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to plan multi-location Exchange Server 2007 rollouts or upgrades and can supply local personnel to help enterprises with installations of Exchange Server 2007 in the or any area covered by Progent's consultants.
Progent's network consultants can help you analyze the possible advantages of Hyper-V-based virtualization for your business, conduct pilot installations to validate Hyper-V's operation with your line-of-business software, assess your network and server infrastructure for smooth operation with virtual server solutions, assist you in moving to Windows Server 2008 and setting up Hyper-V, train your IT staff to monitor and administer Hyper-V, provide expert consulting support for enhancing the security of your virtual machines, design and validate disaster recovery processes that maximize network uptime, and provide continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.
Progent's pricing policy is to charge for remote service and in-person visits by the minute. Consequently, you owe just for received services. Progent does not impose a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides in-person support, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no minimum fee and requires no monthly commitment for services provided during regular business hours. Many support firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for fast repairs so you will not be tempted to allow less critical problems to stay unaddressed.
The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS data center as a colocation facility or if your business is considering moving your main or offsite backup equipment to the Herakles data center, Progent offers a range of affordable services including colocation migration, system installation and upgrades, infrastructure improvements, comprehensive project management services, virtual server expertise, offsite monitoring, centralized network administration, software programming, business continuity planning, security evaluation, and the support of Progent's Test Lab.
Progent's support specialists in Apple OS X and Windows technology can help you integrate Apple Macintosh and Windows computers into seamless environments with resource sharing and workgroup functionality. Enabling productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Apple service makes it possible to provide expert support to businesses that depend on these platforms to keep their competitive advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum availability for key applications by providing centralized, mixed-platform tracking of IT resources deployed throughout on-premises datacenters and private and public clouds. Progent's consulting team can provide advanced online and onsite support to assist businesses of any size to design, integrate, tune, update and repair SCOM 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from other monitoring products, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Stealth penetration checking is a key part of any comprehensive IT system security plan. Progent's security professionals can perform thorough intrusion checks without the knowledge of your company's in-house network support resources. Stealth penetration checking shows whether current security defense tools such as intrusion detection alerts and event history monitoring are correctly set up and actively monitored.
Progent's Citrix-certified experts can assist your business to plan, install, manage, and troubleshoot a virtual application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network for distributing server and client-side applications, and Progent's datacenter support experts can assist you to administer and maintain an off-site datacenter that offers high uptime, enhanced security, and fast recovery.
SQL Server 2016 offers major enhancements in speed, capacity, security, uptime, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises support to help businesses of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of the time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.
Progent's ProSight portfolio of managed services are designed to offer businesses who maintain small internal network support teams with low-cost help from enterprise-class management tools and consulting expertise. Benefits of the ProSight line of managed IT services include flat-rate network management costs, automation of routine management tasks, continual absorption of new technology, graceful transition from legacy technology to up-to-date solutions, improved fit between information technology with strategic goals, access to seasoned IT consultants, and freeing up management to concentrate on business issues rather than ever-changing information technology.
Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings management, inventories network assets, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and offers a common control mechanism for managing mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist you with any facet of designing, installing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.
Progent's Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent can assist you to plan and execute an efficient migration from a UNIX-based IT system to a network based on Windows and suited for running Microsoft's familiar office productivity software, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to preserve your information and minimize productivity discontinuity by designing an effective migration plan that preserves your current assets in UNIX software and technology. UNIX-to-Windows transition consulting services available from Progent include evaluation of existing environment, migration planning and testing, MS Exchange migration services, data and application migration, and server and storage migration and consolidation.
Progent's Microsoft-certified consultants can provide online or in-person support to assist companies of any size to plan, deploy, manage, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide as-needed support for resolving particularly stubborn problems, or full project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent's certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that is based on an on-premises network model or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and support services to assist you to design, install, administer, tune, and repair wireless networks that incorporate Cisco's Meraki access points. Progent's consultants can also assist your organization to design and implement hybrid environments that combine on-premises and cloud-based services and that provide seamless connectivity, advanced protection, streamlined management, and dependable performance for all your wired and wireless devices.
If your business network combines Solaris technology with MS Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your OS platforms to coexist for easy administration, transparent information exchange, high reliability, superior throughput, and strong security. Progent's Sun Solaris and MS Windows coexistence assistance offerings feature IT architecture integration and support, consulting for Windows services for UNIX, online network monitoring and administration, online technical support and repair, on-site technical support, and Help Desk Call Center services.
If you are a network engineer with technical support expertise, teaming with Progent and working for our clients will enhance your skills via interaction with our team of mutually supportive, world-class consultants. Progent's concentration on offering IT consulting and technical support to small and midsize companies will offer you the opportunity to consult in depth with business leaders and contribute tangibly to the success of exciting organizations. In addition, Progent's virtual office environment provides state-of-the-art technology for remote support and wireless connectivity to allow you to deliver speedy fixes when you troubleshoot business-critical issues.
Progent provided a wireless integration environment that allowed a school to increase efficiency and eliminate the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even greater distances. This wireless alternative provided better performance and reliability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it offered immunity to outside interference.
Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages including reduced capital costs, reductions in operational costs, better management focus, world-class protection, enhanced fault tolerance, and regulatory compliance.
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security plan and build security into your corporate practices.
Progent can provide affordable online support to assist companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent offers occasional expertise to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and within budget.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the top client satisfaction and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business more complete technical solutions for your information system.
Progent's Cisco-Certified network experts offer experienced PIX Firewall consulting services covering design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible combination of protection, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative tools. Progent's Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's ProSight Virtual hosting services offer small companies a range of benefits including lower capital expenditures, savings on operational expense, better executive focus, world-class protection, greater fault tolerance, and regulatory compliance.
Progent offers organizations of all sizes world-class network online or on-premises consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also offer security expertise for companies varying in size from the small office to the global enterprise.
Progent has put together two low-cost service bundles intended to allow small companies to get an impartial network security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer administers an extensive test of your network from outside your firewalled perimeter to uncover possible risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer runs a system scan from a secure machine within your company firewall to uncover the risk to internal threats. Both security inventory packages are configured and executed from a protected external site.
Progent's Microsoft and Cisco authorized experts offer several service programs to help mid-size and large companies develop a cost-effective and productive internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help companies analyze the various top level Help Desk software packages available and determine which products might be excessively expensive, miss critical capabilities, or align badly with your organization's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their internal Help Desk staff for occasional projects or to fill in for absent or indisposed workers.
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and affordable solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints scanners, network appliances like routers and Wi-Fi access points, and IoT devices such as alarms and robotics.
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity ecosystem that spans your data center and cloud resources and guards any user at any location with any device.
Progent can provide one-on-one training designed for individuals who want to expand their understanding of the macOS and OS X operating system, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for macOS and Mac OS X application software.