Progent's Microsoft-certified consultants can provide online or onsite expertise to assist organizations of any size to plan, deploy, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for resolving especially stubborn issues, or full project management services. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent is one of the most expert network support firms for integrating e-mail systems powered by Exchange 2000. Progent specializes in helping small businesses derive the full advantages of Exchange Server 2000 for typical situations including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Microsoft SQL Server 2008 offers powerful, standardized tools to computer experts and network users, reducing the difficulty of creating, integrating, managing, and accessing enterprise information and database programs in environments ranging from handheld devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, in the trenches of network service, performing a broad variety of IT projects for an extensive mix of clients. Every Progent consultant shares a refined set of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting team. This ensures that you get not only world-class technical capability, but also a support engineer with proven approaches for applying computer knowledge to solve actual network problems efficiently.
Progent's SonicWall firewall consultants can show you how to integrate, manage, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security solution and design protection into your business practices.
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of IT security professionals. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for any of the network security capabilities addressed under GIAC certification such as evaluating network security mechanisms, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent's Microsoft certified consultants offers offsite and on-premises consulting services to assist your company to manage, maintain, and repair PCs powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet integration, wireless network design, and remote system monitoring and alerts.
The Contact Center service delivery structure used by Progent's Technical Response Center gives small companies an efficient alternative to dependence on freelance consultants by offering extensive technical knowledge accessible to multiple support groups, optional 24x7 availability of emergency help, escalation capability to appropriate engineers for handling the most difficult problems, service consistency and reliability, prompt follow through overseen by veteran support managers, a selection of convenient techniques for initiating service jobs, and a high level of progress transparency made possible by ticket updates and available through a web-based portal.
Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and worldwide standards of performance that information security professionals are required to learn. CISM provides business management the assurance that those who have qualified for their CISM certification have the background and capability to provide effective security administration and consulting consulting.
CISSP Certified Security Chief Information Officer IT Services CIO Consultant
Progent offers the part-time or temporary assistance of a veteran CIO to provide strategic direction to assist your company select and maintain network solutions appropriate for your present situation and that can serve as a firm basis for your future growth. Progent's part-time CIO consulting services provide financial leverage to companies who want to optimize the benefits from their IT investment but who are without the budget or unwilling to take on one more high-level position to their head count. Since Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a broad range and business software, Progent is in an ideal position to provide objective advice as well as advanced technical help for developing information systems that match the special needs of your business.
Progent's Microsoft Exchange Hosting and Management Services provide an enterprise-class data center with backed-up power and environmental control systems, 24x7 site security and operations center, and fault-tolerant access to Internet backbone service companies. Hosted Exchange servers are set up as virtual machines for service continuity, smooth expandability, and fast recovery. Services feature integration with your network, access to mobile communication devices, continual tracking of efficiency and network security, spam filtering, security update and service pack management, Helpdesk support, daily backup, and comprehensive email administration services.
Progentís colocation center support services are intended for companies with hardware housed at IDCs or data center colo hosting sites and requiring timely on-site assistance at the co-location site as well as off-site support from Microsoft and Cisco Certified experts. Progent offers a full range of Internet Data Centers and data center and collocation support services including system architecture evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, development and installation of high availability configurations, architecting and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and creating fault tolerant server and storage clustering systems.
Microsoft Virtual Server, hosted on the Windows Server 2003 platform and based on software originally developed by Connectix, delivers the power needed to accomplish server consolidation, application upgrade, and server isolation tasks via virtualization technology in an enterprise-ready computing network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses who want to enhance ROI in application programming and piloting, migration from legacy mission-critical applications, and server consolidation. Progent's certified Virtual Server consultants can assist your company to evaluate and integrate Microsoft Virtual Server.
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many independent consultants or small support organizations who provide scant documentation or specifics of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by each consultant to every customer. The practice of documenting and archiving support activity allows more effective service and eliminates a variety of typical problems such as when a service customer is virtually held hostage to a consultant who wonít let go of the keys to the kingdom.
Progent can provide the assistance of a certified VMware VCDX expert to help you design, deploy, manage and repair VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud environments that deliver high uptime, data security, and application mobility.
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting firm with practical experience and broad familiarity with designing and building cohesive, end-to-end business technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progentís consulting services can help you with planning, installing, managing, and troubleshooting Windows Server systems that increase the business value of your IT network. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
Progent offers businesses of all sizes world-class IT remote or on-premises consulting services for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security expertise for businesses varying in size from the small office to the worldwide enterprise.
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a modern cybersecurity solution that extends across your data center and cloud-based assets and protects any user anywhere with any device.
Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's economically priced network support programs, small and midsize businesses can choose a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer small company information systems enterprise-class reliability, protection, and productivity.
SQL Server 2008 delivers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of creating, integrating, managing, and accessing company information and analytical programs on platforms ranging from mobile devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for an IT consultant with hands-on experience and wide knowledge in designing and deploying data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud integration, works with the most popular handheld devices, permits one-time login with Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and adds more than 100 enhancements to its library of applications. Progent's Microsoft-certified consultants offer the broad knowledge and experience to address the critical IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the business value of your investment in this powerful product.
Microsoft Dynamics GP 2010 accounting software is a comprehensive business management and analytics platform that unifies data and processes throughout your business, communicates seamlessly with other applications, and brings together employees, customers and suppliers unrestricted by time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you set up and maintain a robust, secure server and network environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your company benefit from the full power of Microsoft Dynamics GP 2010.
Progent's Solaris platform support experts provide small companies and software developers support for managing and supporting Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you a convenient one-stop source to help you create and manage a protected and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progentís Microsoft-certified consultants provide small and medium size companies enterprise-level consulting support for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for update and configuration automation. Configuration Manager 2007 is the new title for the change management solution previously called SMS Server. System Center Configuration Manager offers a variety of enhancements to SMS Server 2003 such as comprehensive automation, integrated Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progentís Microsoft certified engineers can help you use Systems Management Server or Configuration Manager 2007 economically for streamlined operating system and application deployment, security patch control, software tracking, and software license reconciliation. Progent's consultants can also assist you to move efficiently from SMS Server to System Center Configuration Manager 2007.
Progent can provide the support of a senior specialist with years of experience configuring, managing, and upgrading immersive telepresence systems from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network management group, your Internet Service Provider, and your video conferencing technology supplier to help your organization increase the strategic value of your video conferencing solution.
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to diagram, track, enhance and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding appliances that require critical updates, or identifying the cause of performance issues.
Progent provides customers access to consultants who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to be sure that their IT support providers have accredited testing as well as broad real-world backgrounds so that Progent's customers can engage Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor help than is offered to uncertified service providers, allowing Progent to offer clients a higher level of computer service. In addition, recognized certifications such as CISSP or ISSEP for IT security can help enterprise customers to show compliance with regulatory demands by engaging the services of recognized industry professionals.
Progent offers the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of skill that IT security managers are expected to learn. CISM provides business management the confidence that consultants who have earned their CISM credential possess the experience and capability to provide effective security administration and support consulting.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also assist you with planning, installing, administering and troubleshooting sophisticated information technology applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Windows NT.
Progent can assist your organization in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.
Progentís non-stop inter-site connectivity and 24x7 network infrastructure professionals can help small companies create fault tolerant Interoffice connectivity through redundant networks featuring automatic failover. Progentís Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offers affordable non-stop interoffice connectivity.
The Helpdesk service model used by Progent's Technical Response Center offers small and midsize businesses an dependable alternative to dependence on independent service individuals by offering broad technical knowledge shared by multiple engineering groups, optional 24x7 availability of emergency assistance, fast escalation to appropriate engineers for solving the most complex issues, support consistency and reliability, quick follow-up overseen by seasoned service managers, a selection of easy-to-use techniques for requesting service jobs, and excellent process transparency made possible by trouble ticket tracking and accessible through a web portal.
Progent offers live remote training for a range of client applications and environments including Microsoft Office Excel, Word, Access and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the benefits of traditional physical classroom seminars, including immediate communication between clients and teachers, but eliminates the expenses of travel and the challenge of trying to synchronize the availability of multiple students. Available to single students or groups of all sizes, Progent's virtual instruction allows the trainer to run the class from a remote facility while the clients can be spread across an office or across the country. Live online instruction utilizes powerful teaching tools like broadcast white boards, electronic hand-raising, and shared applications. Classes can be short and personalized to specific subjects or longer in duration and broader in scope.
Progent's veteran group of IT consultants and application specialists have extensive experience delivering online and on-premises assistance for organizations of all sizes who need to incorporate Android phones into their information networks so that users can communicate and collaborate from anywhere. Progent offers the breadth of know-how to resolve technical problems that involve multiple manufacturers and that entail a combination of legacy and up-to-date technology. Progent provides cost-effective remote consulting to assist you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to assist you to handle particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to help you finish strategic IT projects on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide support for operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual classes to help you manage and operate Android phones and tablets to maximize their business value.
Progent's Data Center consultants can show you how to select fault-tolerant data centers that meet the specific needs of your business. High availability co-location sites are especially attractive to small businesses because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to create an in-house data center with even a minimum level of fault tolerance is too expensive for most small businesses. Progent is ready to show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by providing a full range of engineering and maintenance services.
Progent's Citrix-certified engineers can help you to evaluate the strategic benefits of XenServer and additional Citrix products, and can help you to design, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your current XenServer deployment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and recoverability.
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Progent can supply small companies with an IT management expert who can act as a part-time CIO. This part-time CIO can offer strategic direction to help you deploy appropriate technology to enhance business operations so they align better with your business objectives. Your business can develop and install a well thought out IT strategy without absorbing the cost of a full-time Chief Information Officer.
Progent's ProSight Virtual hosting services provide small companies a range of advantages including reduced capital expenditures, reductions in operational expense, better management focus, enterprise-class protection, greater fault tolerance, and business continuity.
Progent's Linux consulting experts offer small companies and software developers support for administering and supporting Linux systems that coexist with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient one-stop source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Citrix-certified experts can help you to design, deploy, administer, and support a virtual application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can assist your organization to manage and maintain an off-site datacenter that offers high availability, enhanced security, and fast recovery.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than a quarter century of experience helping manufacturing, distribution and service companies to simplify complex supply chains and streamline key business processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that can range from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and DBA services.
Progent's pricing policy is to charge for phone service and on-site visits per minute. As a result, you owe exclusively for received services. Progent does not impose a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no startup fee and asks no monthly commitment for support services delivered during regular business hours. Many support organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for quick solutions so you will not be forced to permit simple problems to stay unaddressed.
Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These enhancements favorably impact key areas such as manageability, availability, compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Progent's Linux support services offer small and mid-size businesses and developers assistance with managing and maintaining Linux computers that coexist with Microsoft-powered networks. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise offers you an easy single source to help you create and manage a secure and robust cross-platform network and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent can assist companies of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower equipment expense. Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Android smartphones and tablets.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for key applications by providing unified, cross-platform tracking of IT infrastructure installed across local systems and private and public clouds. Progent's consulting team can provide world-class remote and onsite expertise to help organizations of all sizes to plan, implement, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from older releases or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent offers two low-cost service packages intended to enable small businesses to get a professional security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive examination of your network from outside your firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from an authorized machine inside your company firewall to determine vulnerabilities to internal attacks. Both security inventory services are set up and run from a protected external location.
Progent's Test and Training Lab located at the QTS Data Center can be used for testing line-of-business applications, creating efficient migration methodologies, assessing and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers who lack adequate internal resources to configure proper test environments, the lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.
Progent's Citrix-certified engineers can help your company to evaluate the business advantages of XenServer as well as other Citrix products, and can assist you to plan, validate, execute, troubleshoot, and support a XenServer installation. Progent can also assess your existing XenServer environment and help you to optimize consolidation, responsiveness, security and compliance, availability, and recoverability.
Progent is a leader in cost-effectively providing enterprise-class IT support to small companies. Progent's achievement in handling the IT service requirements of the chronically underserviced small company sector is the combined result of major technical and process breakthroughs that have removed a great deal of the conventional expenses out of managing network service, injected unmatched technical expertise into the IT service system, and significantly accelerated the repair process.
Progent offers the services of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management solution following best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
Progentís colocation center IT services are intended for businesses with hardware housed at IDCs or data center co-location hosting facilities and requiring timely in-person help at the collocation site as well as remote support from Microsoft and Cisco Certified experts. Progent provides a full range of data center and data center and collocation support services such as network architecture evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, development and deployment of zero-downtime configurations, defining and deploying layered security structures, firewall configuration and support, designing load balancing solutions, and planning high-availability server clustering systems.
Progentís private cloud hosting service enables small and midsize businesses to run key applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restore. You can use Progentís private cloud to eliminate large investments in the acquisition, maintenance, and management of network hardware and facilities while achieving world-class levels of network availability and security.
Progent offers consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall product that fits your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Progentís staff of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world professional experience, in the trenches of IT service, executing a broad range of IT projects for an extensive mix of businesses. Every Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent teaches its support staff. This ensures that you get not just expert IT skills, but also a support engineer with field-tested methods for applying computer knowledge to solve real-world network problems efficiently.
Progent's Apple Mac support consultants can assist you with a broad range of system foundation issues including network architecture, remote and mobile connectivity, internetwork compatibility, protection, and new technologies including VoIP and fast wireless connectivity. For company networks built solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to handle the complexity of planning, integrating, and maintaining a system infrastructure that is reliable, secure, efficient and supportive of your business goals. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network systems. Progent can also give you access to certified professionals to support Cisco routers and switches.
Progent can provide advanced remote support services to help businesses connect their information networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine on-premises resources as well as public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud integration services that include Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background providing high-level consulting services remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered devices designed as entry-level wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or onsite integration and troubleshooting support to help your organization to plan, implement, update, tune, manage and debug Cisco Small Business Wi-Fi AP deployments of any scale or architecture.
Progent's Check Point Software experts can help you select and configure Check Point Software Firewall/VPN software and appliances based on Check Point Software's security platform to provide an affordable and effective security defense for your information network. Progent can also show you how to integrate other Check Point products such as ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and provide a central stop for on-going network support, administration, training, and consulting services.
Progent is among the most qualified network support companies for creating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the advantages of Microsoft Exchange 2000 for common situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Support services are offered at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve complex problems.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting, software development, and debugging services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a seamless information management solution.
With virtual servers, companies can run many virtual machines on a single physical server. Virtual server technology enables companies to enjoy all the benefits of server isolation, while avoiding the costs that goes with buying additional server hardware. Virtual servers are also the enabling technology for private clouds, which offer important benefits such as lowering the costs of capital equipment, datacenter facilities, and management while improving data security, network availability, and disaster recovery. Other important server management options are server monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management specialists can assist you in all aspects of server consolidation and management to enable your company to cut expenses and save time.
Progent can provide the expertise of a senior consultant with extensive hands-on experience installing, managing, and upgrading immersive telepresence platforms from top-tier suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT support team, your ISP, and your video conferencing technology supplier to assist your organization increase the strategic value of your telepresence solution.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough testing and extensive work with network security design. ISSAP consultants have in-depth understanding of access management mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can assist your business with all phases of secure network architecture.
Progent's CISSP-premier network security experts can assist organizations of all sizes with any facet of information system security. Progent can help implement cost-effective cybersecurity systems that protect a small business against modern threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, remote, and mobile users sharing network resources distributed over multiple physical datacenters and various clouds.
Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent's wireless VoIP phone configuration and troubleshooting consultants offer online and on-premises support to help you build and maintain a Cisco Wi-Fi VoIP phone deployment by providing services that can range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite technical support to assist you to fix serious issues uncovered by SCOM 2012.
Even if your company has a minimal network services group and a modest IT budget, your information system can still feature the same high availability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT consultants, the most recent network management software for proactive monitoring and alerts, and economical service packages such as a help desk call center to keep your vital business applications and servers operating.
Progent's certified wireless consultants can assist businesses of all sizes to design, implement, administer and repair Cisco Aironet Wi-Fi access point environments to provide the throughput, range, capacity, expandability, security compliance and manageability required for transparent connectivity between wireless and wired networks. Progent offers efficient online and on-premises support for both legacy and current 802.11ac Aironet APs and Progent can help your business plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.