For large organizations, Progent can supplement internal IT groups by offering world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can perform as a seamless local extension of corporate network management. Progentís enterprise support services include corporate-wide security, remote branch office support, system design, Sarbox conformance, project management, and world-class service for multi-site office environments powered by Enterprise Windows. Progent can provide field engineers and technicians to help with a site move or office move, or a network architect to help with building or utilizing an Internet Data Center or co-location site.
Progent delivered a wireless integration environment that enabled a school to increase productivity and avoid the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting remote locations up to 2.5 miles apart and can reach even greater ranges. This wireless alternative provided better bandwidth and reliability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.
If your company is developing Linux-based software in an environment that has MS Windows-based processors, desktops, and office applications, Progent offers full-service IT outsourcing that frees you to concentrate on your field of high-value expertise without the constant distraction of managing your business network. By using smart network monitoring and by providing remote and in-person support as your company needs it, Progent represents an economical way for supporting an information network that provides high reliability, security, and efficiency. Progent's Linux developer support offerings include comprehensive it outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, network monitoring services, and Contact Center support.
Progent can provide affordable remote consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can help you deploy cloud-centric or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed consulting to assist you to overcome technical roadblocks or Progent can provide project management outsourcing to help you move to the Amazon AWS platform on time and within budget.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent provides Microsoft Windows 2003 Cluster Server expertise to help your business deploy non-stop server clusters designed to provide 24x7 operation. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By helping you plan high availability server clustering environments around Microsoft Windows Clustered Server 2003, Progentís Certified Windows experts make sure that your non-stop server clusters are configured to maximize the business value of your information network.
Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises consulting expertise, application development, and debugging services for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other Exchange components to lower hardware expense and administrative overhead. You can deploy Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable online support to assist your organizations to assess the potential advantages of Exchange Online, plan a solution that fits your business needs and IT budget, carry out an efficient migration from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your management team and users, and provide ongoing consulting and troubleshooting.
Microsoft Windows SUS enables information technology managers to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, network support personnel can fully and easily manage the installation of updates that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft WSUS such as designing the Microsoft WSUS deployment, setting up user's computers, defining the Group Policy parameters, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progentís Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently connecting people, groups and data. SharePoint Server provides a common location for your workers or clients to access, organize, distribute and manipulate relevant information, documents, and software and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect workers, customers, teams and projects with the data theyíve created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can assist your organization to maintain your existing SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent's Microsoft Office and Office 365 experts can help companies of any size to incorporate Microsoft Office desktop and Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that offers quick return on investment and promotes improved business results. Progent can assist your company to integrate Microsoft Office or Office 365 applications with each other and with additional key Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between different releases of Office and can provide live online instruction to individual users and groups.
ProSight LAN Watch is Progentís server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the state of critical devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so any potential problems can be addressed before they have a chance to disrupt your business.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their market, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Progent's Power BI experts can help you to design, deploy, manage, update or debug your Power BI solution. Progent can also assist you to organize your source data for Power BI visualizations. Progent can show you how to build and manage a local, cloud, or hybrid architecture to run Power BI.
Progent's Cisco-authorized IT engineers can show you how to create an economical, high availability Internet connection solution that can deliver non-stop Internet connectivity through a wide range of fault tolerant Internet access products and services including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert engineers to show you how to apply the most current techniques for high availability Internet connectivity to create a cost-effective, fully redundant Internet interface with automatic failover and other features to create fault tolerant Internet availability.
Progent's Cisco-certified wireless integration consultants can assist organizations to configure, manage, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent customers who lack sufficient in-house resources to configure proper test systems, the lab reduces capital costs and engineering risk and helps keep vital IT projects on schedule.
For enterprise project management support, Progent offers the services of senior information technology experts with decades of experience in IT management, application development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise customers follow leading practices to ensure that development or deployment projects are successfully completed on schedule and within budget.
High Availability Internet Connections Outsourcing
Even if your business has a minimal network support staff and a modest IT budget, your information network can still feature the same high reliability and performance that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the latest system management products for proactive monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your mission-critical network applications and servers up and running.
Progent's Jabber consultants can provide online or on-premises expertise to assist organizations of all sizes to design, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for all the technologies that go into creating a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.
Progent's UNIX family support services provide small and mid-size businesses and software developers assistance with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience offers you an easy single consulting firm to show you how to build and maintain a protected and reliable cross-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with designing, deploying, managing and supporting powerful information technology solutions powered by Windows Server, and can assist your upgrade from Windows 2000 or Windows NT.
Progent's Cisco-certified wireless networking experts can provide remote and onsite consulting and support services to help your organization to plan, configure, manage, tune, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also help your organization to design and implement hybrid environments that combine on-premises and cloud-hosted services and that deliver seamless connectivity, advanced security, streamlined management, and dependable operation for all your mobile and desktop endpoints.
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a single-server solution for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits custom reports powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower costs and enhance availability. Progent's Microsoft consultants can help you to plan and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also assist you to upgrade smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent has put together two low-cost service packages designed to enable small businesses to get an impartial security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers an extensive examination of your network from outside your company firewall to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security expert executes a network scan from a secure machine inside your firewall to evaluate your exposure to inside assaults. The two security inventory services are configured and run from a secured external location.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, is the core of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with apps like Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants offer effective and affordable online and onsite expertise to assist organizations of all sizes to create and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent can assist with any facet of Unified CM support and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding devices that require important software patches, or resolving performance issues.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting services are built on proven virtualization techniques that allow small and midsize companies with multi- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and network management while benefiting from world-class reliability and an unprecedented level of vendor independence.
Progent's pricing policy is to charge for remote service and on-premises help per minute. Consequently, you are billed only for delivered services. Progent does not impose a more expensive rate for after-hours or urgent service, and inside California or in regions where Progent provides on-premises support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no service activation charge and asks no monthly commitment for support services delivered during regular business hours. Many support organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick repairs so you will not be tempted to allow less critical problems to fester.
Progent offers affordable online access to consultants with expertise in a wide range of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux servers and desktops plus notebooks and smartphones. Progent can provide expertise for all major data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and FLARs. Progent can assist your company to install, enhance, or maintain data backup systems for a range of architectures such as local, remote, cloud-based, or a mix.
Microsoft Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements affect vital areas including manageability, availability, security, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Progent's Cisco certified wireless networking consultants offer economical online and on-premises help for legacy and modern Wave 2 Aironet Wi-Fi APs and Progent can help you to plan and manage wireless solutions that include indoor and outdoor/ruggedized Aironet APs.
Progent's Juniper-authorized network consultants can assist you to plan and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate efficiently from outdated equipment to the latest versions. Progent's Junos OS engineers can offer support for Juniper's flagship network operating system to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain networks that incorporate a combination of Juniper's OS platforms.
Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or Office 365 and simplify management through integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and onsite support to assist your company to maintain and repair your current Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and carry out an efficient Skype for Business migration.
Progent can assist businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to migrate from a legacy release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem so you get maximum return on investment.
Secure Application Publishing with ISA Server 2006 provides greater protection of intranet resources while enabling increased efficiency by making these applications available to authorized remote or mobile users. Internet Security and Acceleration Server 2006 can protect business applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can help you plan, install, set up, and maintain Internet Security and Acceleration Server 2006 on your network so that your company benefits from a smart and economical combination of protection, productivity, and performance.
Microsoft SQL Server 2014 includes major improvements in critical areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services such as planning, deployment, management, remediation, and application development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any potential problems can be resolved before they have a chance to impact your business.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget.
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent has few competitors. Small companies who utilize trusted independent consultants or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide web-based management and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.
SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast development of a new generation of high-end applications that can give your business a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.