Workplace Recovery Consulting Support for

Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade  business productivity.

Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.

The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.

The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.

The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.

High Availability Solutions Provided by Progent's Consultants
Progent's Microsoft and Cisco consultants can help your company to build a cost-effective, zero-downtime system that addresses critical issues encompassing a wide array of networking solutions and operations including:

Workplace Recovery Planning
Progent's disaster recovery planning consultants can help you design a business continuity strategy that will allow you to resume IT functionality in the event of an information network disaster. Progent can help you to define a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, fault-tolerant system solution that addresses availability issues covering a broad array of infrastructure technologies and processes. To find out more, visit Workplace Recovery Consulting.

CRISC-Certified IT Risk Management
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's skills to design, deploy, and support IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified engineer to assist your company to develop and execute a workplace continuity plan that follows industry best practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget. To find out more, see CRISC-Certified IT risk control experts.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 incorporated significant improvements in scale, throughput, management, security and compliance, app compatibility, Linux co-existence, container technology, and hybrid integration of local and cloud resources. Top enhancements of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management of hybrid local/cloud-hosted deployments, System Insights for utilizing modern predictive analytics to manage on-premises networks, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets for creating and administering massive high-availability scale-out clusters, and Microsoft's Storage Migration Service for streamlining the migration from legacy versions of Windows Server. For more information, go to Microsoft Windows Server 2019 High Availability Failover Clustering Consulting.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point. For more information, go to Windows Server 2016 Disaster Recovery and Business Continuity Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable runbook for restoring services quickly after a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and fixes and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and manage a DR solution based on VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with replication to provide fast, zero data loss disaster recovery (DR) between sites that are up to 185 miles apart. Progent can provide the skills of a NetApp MetroCluster expert who can help your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering help with tasks like assigning disk pools, arranging plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to verify adherence with industry standards and government mandates.

Network Load Balancing
Progent offers high availability load balancing consulting covering system load balancing, load balanced programs, network backbone routing, and content dispatching products such as Cisco Content Engine. Non-stop load balancing products for which Progent offers consulting services include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. To learn more, go to Fault Tolerant Load Balancing.

Fault Tolerant Internet Data Centers
Progent's Data Center engineers can help you find zero-downtime data centers that meet the specific requirements of your business. Fault tolerant collocation sites are especially appealing to small and mid-size businesses due to of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to build an on-site data center that offers even a minimum level of fault tolerance is too costly for the majority of small companies. Progent is ready to show you how to reap all the advantages of 24x7 colo sites by offering a full array of engineering and maintenance services. To read more, see Fault Tolerant Internet Data Centers Consulting.

Fault Tolerant Internet Access
Progent's Cisco-authorized network engineers can show you how to design an affordable, high availability Internet connection architecture that can deliver non-stop Internet access via a wide array of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to help you utilize the most advanced technology for 24x7 Internet access to implement a cost-effective, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet availability. For more information, go to 24x7 Internet Access Architecture.

Backup and Restore Solutions Consulting Experts
Progent can provide economical online access to IT engineers with expertise in a broad array of utilities and services that provide solutions for backing up Microsoft Windows, Mac, and Linux servers and desktops plus notebooks and handhelds. Progent offers expertise for leading data protection products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can assist your company to implement, upgrade, or troubleshoot backup/restore solutions for a range of architectures including on-premises, remote, cloud, or hybrid. For more information, see Backup and Restore Technology Expertise.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consultants
Progent's expert System Center Data Protection Manager support professionals can help you to create an effective workplace recovery strategy, implement an affordable fault-tolerante IT architecture, install a Microsoft SCDPM-based backup and recovery system, comprehensively validate your system, train your IT personnel or regular consultants how to maintain SCDPM, or provide complete IT outsourcing including off-site housing of virtual or physical SCDPM machines in Progent's data center facility. To learn more, see System Center Data Protection Manager Consulting and Support Services.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting services to help your business to plan, configure, manage and repair a backup and disaster recovery system built on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consultants.

ProSight Data Protection Services Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure Block Blob storage. Progent is an Altaro partner and can provide a wide range of remote or onsite services to assist you to design, install, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup. To learn more, see Altaro VM Backup certified consultants.

ProSight DPS Altaro O365 Total Backup Services
Microsoft 365 (previously named Office 365) offers rudimentary archiving but does not have native support for key data protection capabilities such as Exchange backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint. Altaro O365 Total Backup provides a full-featured platform for automatic backup and rapid recovery of all your company's O365 mailboxes, Teams Chats, SharePoint sites, and OneDrive for Business files. Progent is a certified Altaro partner and has designed ProSight Data Protection Services (DPS) O365 Total Backup to provide end-to-end management services for Altaro's O365 data protection product. ProSight DPS O365 provides a low-cost backup-as-a-service (BaaS) solution that guards O365 apps against data loss caused by user or system mistakes, malevolent corruption, and malware attacks like ransomware. To find out more, visit ProSight Data Protection Services Altaro O365 Backup services.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services ECHO automates your backup processes and enable fast recovery of critical data, applications and VMs that have become unavailable or damaged due to component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide advanced support to set up ProSight DPS ECHO to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical information. Read more about ProSight Data Protection Services ECHO managed backup and recovery.

ProSight Data Protection Services 360 Backup Solutions
Progent's data protection experts can assist your company to create, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 enables file or image-based backup/restore for VMs and physical computers, supports all popular public clouds, and allows you to build a backup solution with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss caused by human mistakes, computer glitches, ill-intentioned users, and external attacks like ransomware. To read more, go to ProSight Data Protection Services 360 Backup solutions.

Consulting for Double-Take Solutions for Data Backup
Double-Take Software publishes a family of tools designed to provide small companies a variety of cost-effective solutions for backing up and recovering vital applications such as Microsoft Exchange Server, SQL Server, Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating Double-Take Software technology into small business IT systems to achieve a high state of availability and disaster recovery readiness at an affordable cost. For more information, visit Consulting Services Double-Take Solutions for Data Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and offers specialized application expertise for a wide range of small business software programs, Progent is able to assist customers to find comprehensive IT solutions that substantially enhance the productivity of your information system. As a Registered Partner with Cisco, Progent can provide the services of certified consultants and specialists with experience in architecting, implementing and managing networking environments built on Cisco products. The breadth of Progent's technical experience and Progent's appreciation for the needs of small companies make Progent a great partner for building and maintaining a cost-effective, fault-tolerant information system.

How to Get Help from Progent's Experts for Support for Non-stop Networks
In order to get in touch with Progent about consulting help for fault tolerant IT design, phone 1-800-993-9400 or visit Contact Progent.