Business Continuity Support for

Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade  business productivity.

Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.

The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.

The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.

The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.

Zero-Downtime Technologies Offered by Progent
Progent's certified consulting experts can help your company to create an efficient, fault-tolerant system that resolves critical issues encompassing a wide range of networking technologies and operations including:

Disaster Recovery Planning
Progent's business continuity engineers can help you design a disaster recovery plan that will allow you to restore network functionality in the event of an IT system disaster. Progent can assist you to define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, zero-downtime system architecture that addresses reliability issues involving a wide array of infrastructure technologies and procedures. For details, see Workplace Recovery Consulting Services.

CRISC-Premier IT Risk Control
The CRISC certification program was initiated by ISACA to verify an IT professional's ability to plan, implement, and support IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to develop and carry out a business continuity or disaster recovery strategy based on leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget. To learn more, visit CRISC-Certified network risk mitigation specialists.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 incorporated important enhancements in scale, throughput, management, security and compliance, app compatibility, Linux co-existence, Kubernetes technology, and hybrid combinations of on-premises and cloud-hosted resources. Top enhancements of Microsoft Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud-hosted deployments, System Insights for taking advantage of modern predictive intelligence to control on-premises environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets technology for deploying and administering large non-stop scale-out clusters, and Microsoft's Storage Migration Service for streamlining the migration from legacy editions of Windows Server. To learn more, see Windows Server 2019 Fault-tolerant Failover Clustering Expertise.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point. For details, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent workflow for recovering services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also supports non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate SLAs and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help you to design, deploy, test and manage a DR system based on VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are up to 300km apart. Progent offers access to a NetApp MetroCluster consultant who can help your business to design, deploy, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing guidance with procedures like assigning shelf IDs, determining plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your DR solution to verify adherence with industry standards and regulatory requirements.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing support covering network load balancing, load balanced programs, network backbone routing, and content delivery technology including Cisco Content Engine. Non-stop load balancing solutions for which Progent can provide consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS. To find out more, see High Availability Load Balancing.

Zero Downtime Colocation
Progent's Data Center professionals can help you identify zero-downtime data centers that match the specific requirements of your company. High availability off-site data centers are especially attractive to small and mid-size companies because of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Trying to build an on-site data center with even a minimum level of fault tolerance is too expensive for most small companies. Progent can help you reap all the benefits of high-availability colo sites by providing a complete range of consulting and support services. To read more, go to Fault Tolerant Internet Data Centers Solutions.

Fault Tolerant Internet Connectivity
Progent's Cisco-certified IT experts can help you create an affordable, high availability Internet connection solution that can deliver 24x7 Internet connectivity via a wide range of high availability Internet network technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE engineers to show you how to utilize the latest technology for fault tolerant Internet connections to implement an affordable, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections. For more information, go to Non-stop Internet Access Architecture.

Backup and Recovery Solutions Consulting Services
Progent offers economical online access to IT engineers skilled in a broad array of products and services that deliver solutions for backing up Windows, Mac, and Linux servers and workstations as well as laptops and smartphones. Progent can provide help for all major data protection products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to install, upgrade, or maintain backup/restore systems for a variety of topologies including on-premises, edge to datacenter, cloud, or a mix. For details, visit Backup and Recovery Solutions Consulting.

Microsoft System Center Data Protection Manager Backup and Recovery Consultants
Progent's expert System Center Data Protection Manager consultants can help you to develop a practical disaster recovery plan, implement a cost-effective high-availability IT architecture, install a Microsoft SCDPM-powered backup and recovery solution, comprehensively validate your DPM system, train your IT staff or regular consultants how to maintain Microsoft SCDPM, or provide extensive information technology outsourcing services including off-site hosting of Microsoft System Center Data Protection Manager machines in Progent's secure data center. To find out more, visit System Center Data Protection Manager (SCDPM) Consulting and Support Services.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to assist your business to design, integrate, manage and troubleshoot a backup and disaster recovery system based on Barracuda technology. For details, see Barracuda Backup and disaster recovery consulting and management.

ProSight DPS Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup provides small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup supports high-end capabilities such as Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a wide range of online or onsite consulting services to assist you to plan, install, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology. For more information, go to Altaro VM Backup consulting.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not have integrated support for crucial data protection capabilities such as Exchange backups or long-term point-in-time recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup provides a feature-rich BDR solution for programmable backup and rapid restoration of all your company's M365 mail, Microsoft Teams Chats, SharePoint documents, OneDrive for Business files, and content on Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to deliver end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup delivers an affordable backup-as-a-service alternative that defends M365 components against data loss or corruption caused by user or software mistakes, malevolent sabotage, and cyber attacks like ransomware. For details, go to ProSight DPS 365 Total Backup services for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS ECHO automates your backup processes and enable fast restoration of vital files, applications and virtual machines that have become lost or damaged as a result of hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS ECHO can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight DPS ECHO to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can help you to recover your critical data. Read more about ProSight DPS ECHO managed cloud backup and recovery.

ProSight Data Protection Services 360 Backup Solutions
Progent can help you to create, implement and troubleshoot a backup/restore solution based on MSP360 software. MSP360 offers file or image backup/recovery for virtual machines and physical machines, supports all popular public clouds, and allows businesses to create a data protection solution with a minimum Recovery Time Objective (RTO) and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to prevent data loss caused by user miscues, computer errors, malicious insiders, and malware assaults such as ransomware. To find out more, go to ProSight DPS 360 Backup solutions.

Consulting Services Double-Take Solutions for Data Backup/Restore
Double-Take publishes a selection of products intended to deliver small companies a range of cost-effective alternatives for replicating and restoring business-critical workloads such as Exchange, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have in-depth experience integrating Double-Take products into small company IT networks to achieve an advanced level of availability and disaster recovery capability at a budget-friendly price. For details, see Consulting for Double-Take Solutions for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Partner and provides professional application consulting for a broad range of business software programs, Progent can assist clients to find comprehensive IT solutions that maximize the productivity of your IT network. As a Registered Partner for Cisco, Progent can provide the support of certified engineers and specialists with expertise in designing, deploying and troubleshooting networking environments based on Cisco products. The breadth of Progent's IT know-how and Progent's sensitivity to the needs of small and midsize companies make Progent the perfect partner for building and maintaining an affordable, high-availability network.

How You Can Access Progent's Engineers for Help with Fault Tolerant Networks
To get in touch with Progent about engineering assistance for fault tolerant IT design, phone 1-800-993-9400 or refer to Contact Progent.