Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade business productivity.
Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.
The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progentís Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.
The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Ciscoís IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.
The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.
Additional Zero-Downtime Technologies Offered by Progent
Progent's Microsoft and Cisco-certified consultants can assist your business to create a cost-effective, non-stop environment that resolves critical issues covering a broad range of networking technologies and processes such as:
Disaster Recovery Planning
Progent's business continuity planning engineers can help you design a business continuity strategy that will allow you to restore network operations in the event of an IT system catastrophe. Progent can help you to create a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, non-stop network solution that takes into account reliability issues involving a broad array of infrastructure technologies and procedures. To find out more, go to Business Continuity Consulting.
Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical data, applications and VMs that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical information. Learn more about ProSight DPS Managed Cloud Backup.
Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a DR solution built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point. For details, visit Windows Server 2016 Disaster Recovery and Business Continuity Help.
Microsoft Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 brought enterprise-class fault tolerance and recoverability to Microsoft's clustering solution. Microsoft Windows Server 2012 R2 adds to this technology and delivers important new and enhanced features offering more extensibility, better storage availability for server applications, simpler administration, quicker failover, and additional flexibility for designing clusters. For details, see Windows Server 2012 R2 Failover Clustering Migration and Support.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent process for recovering applications and services quickly after an outage. SRM supports centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and fixes and can produce reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and maintain a disaster recovery system based on VMware Site Recovery Manager.
NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 300km apart from each other. Progent offers the skills of a certified NetApp MetroCluster consultant who can help you to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing help with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to prove adherence with industry standards and government requirements.
Network Load Balancing
Progent offers high availability load balancing support covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products such as F5 Networks 3DNS. High availability load balancing products for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS. To read more, see Fault Tolerant Load Balancing.
Zero Downtime Internet Data Centers
Progent's Data Center consultants can help you find high availability data centers that meet the particular requirements of your company. High availability off-site data centers are especially appealing to small and mid-size businesses because of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to design an on-site data center with even a basic degree of fault tolerance is too expensive for typical small businesses. Progent is ready to help you reap all the benefits of non-stop Internet data centers by providing a complete range of engineering and maintenance services. For more information, see Fault Tolerant Internet Data Centers Solutions.
Fault Tolerant Internet Access
Progent's Cisco-authorized IT experts can show you how to create an economical, high availability Internet connection architecture that can achieve 24x7 Internet connectivity via a wide array of high availability Internet network technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE professionals to help you utilize the latest technology for 24x7 Internet connectivity to build a cost-effective, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet access. For details, see Fault Tolerant Internet Access Architecture.
Backup and Restore Solutions Consultants
Progent offers economical online support from consultants skilled in a broad range of utilities and services that provide solutions for protecting Windows, Mac, and Linux servers and workstations plus laptops and smartphones. Progent offers expertise for leading backup platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help you to implement, enhance, or troubleshoot data backup solutions for a range of architectures including on-premises, edge to datacenter, cloud, or hybrid. To read more, see Backup and Recovery Technology Expertise.
System Center Data Protection Manager (SCDPM) Data Recovery Consulting Services
Progent's expert System Center Data Protection Manager consultants can help your company to develop an effective business continuity strategy, implement an affordable high-availability network infrastructure, deploy a System Center Data Protection Manager-based backup and restore solution, comprehensively test your DPM system, train your IT personnel or local consultants how to manage System Center Data Protection Manager, or provide complete IT outsourcing such as remote hosting of virtual or physical SCDPM servers in Progent's data center facility. For details, see Microsoft System Center Data Protection Manager Consulting.
Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to help you to design, configure, manage and repair a BDR system based on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consulting.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software offers small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, advanced encryption, item-level restore options for specific files and emails, support for Windows Server CSV and VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. To find out more, see Altaro VM Backup Consulting Services.
Consulting for Double-Take Software for Backup/Restore
Double-Take Software offers a family of products intended to provide small companies a variety of affordable solutions for replicating and recovering business-critical workloads such as Exchange Server, Microsoft SQL, RIM Blackberry, and SharePoint. Progentís business continuity planning experts have extensive backgrounds integrating Double-Take Software products into small company IT networks to achieve a high state of fault tolerance and disaster recovery capability at an affordable cost. To learn more, go to Consulting for Double-Take Solutions for Backup.
CRISC-Certified IT Risk Management
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate a consultant's ability to design, implement, and support IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified engineer to help your company to develop and execute a business continuity or disaster recovery strategy that follows leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. To read more, go to CRISC-Premier network risk mitigation experts.
Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and offers high-level application expertise for a wide range of small business applications, Progent can assist clients to find comprehensive information technology solutions that substantially enhance the business value of your information system. As a Registered Partner with Cisco, Progent offers the services of premier engineers and specialists with experience in designing, deploying and managing infrastructure environments based on Cisco technology. The breadth of Progent's technical know-how and Progent's familiarity with the needs of small companies make Progent the ideal partner for creating and running an affordable, fault-tolerant network.
How You Can Access Progent's Consultants for Non-stop System Services
To contact Progent about consulting assistance for non-stop IT design, call 1-800-993-9400 or see Contact Progent.