Disaster Recovery Support for
Small and Midsize Business Information Systems: Inter-office Connectivity Solutions
Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade business productivity.
Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.
The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.
The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.
The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.
Other High Availability Solutions Supported by Progent's Consultants
Progent's Microsoft and Cisco-certified consulting experts can assist your company to implement a sensible, high-availability system that resolves critical challenges encompassing a wide array of infrastructure technologies and operations including:
Workplace Recovery Planning
Progent's disaster recovery planning professionals can show you how to create a workplace recovery plan so you can restore IT functionality in the event of an IT network disaster. Progent can assist you to create a complete disaster recovery plan that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, non-stop network architecture that takes into account reliability issues involving a wide range of infrastructure technologies and procedures. To learn more, see Workplace Recovery Consulting.
Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.
Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness. For details, visit Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Expertise.
Microsoft Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 brought enterprise-class fault tolerance and system recovery to Microsoft's failover clustering platform. Windows Server 2012 R2 adds to this technology and provides significant improvements offering increased extensibility, non-stop storage availability for server applications, streamlined administration, quicker failover, and more flexibility for designing clusters. To find out more, visit Windows Server 2012 Clustering Consulting and Support.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a consistent process for restoring services quickly following a breakdown. SRM supports centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and maintain a disaster recovery solution based on VMware Site Recovery Manager.
NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery between datacenters located as far as 185 miles (300km) away from one another. Progent offers online or on-premises access to a NetApp MetroCluster expert who can assist your business to design, deploy, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your technical needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks such as assigning disk pools, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your DR system to show compliance with industry standards and government mandates.
Network Load Balancing
Progent offers fault tolerant load balancing support covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products such as F5 Networks 3DNS. Non-stop load balancing products for which Progent offers consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS. To learn more, visit Fault Tolerant Load Balancing.
Fault Tolerant Data Centers
Progent's Data Center consultants can help you select high availability data centers that match the particular requirements of your company. High availability colocation sites are especially attractive to small and mid-size organizations due to of their low cost and simplified logistics compared to taking a do-it-yourself approach. Attempting to create an in-house data center with even a basic level of fault tolerance is financially prohibitive for the majority of small businesses. Progent is ready to show you how to get all the advantages of 24x7 colo sites by providing a full array of engineering and support services. For details, visit Fault Tolerant Internet Data Centers Consulting.
Fault Tolerant Internet Access
Progent's Cisco-certified network consultants can help you build an affordable, fault tolerant Internet configuration architecture that can achieve 24x7 Internet access via a broad array of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to show you how to utilize the most advanced techniques for high availability Internet connectivity to build an economical, completely redundant Internet interface with automatic failover and other features to create fault tolerant Internet availability. To learn more, visit High Availability Internet Connectivity Architecture.
Backup and Restore Solutions Consulting Services
Progent offers affordable remote access to IT engineers skilled in a wide range of products and technologies that deliver solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent can provide help for all major data protection platforms such as Acronis, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can help you to design, enhance, or maintain data backup systems for a variety of architectures including on-premises, remote, cloud, or hybrid. To read more, visit Backup and Restore Solutions Expertise.
System Center Data Protection Manager (SCDPM) Backup and Restore Consultants
Progent's certified System Center Data Protection Manager engineers can assist your company to develop a practical workplace recovery strategy, implement a cost-effective fault-tolerante network infrastructure, deploy a Microsoft System Center Data Protection Manager-based backup and restore solution, thoroughly test your system, educate your administrative staff or local consultants how to manage Microsoft System Center Data Protection Manager, or provide complete IT outsourcing services including remote housing of Microsoft System Center Data Protection Manager machines in Progent's data center. To find out more, see System Center Data Protection Manager Consulting.
Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a virtual appliance with comparable features but which uses your own storage hardware. Barracuda Backup protects vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to assist you to design, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consulting and management.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also supports cost-effective backup to Microsoft Azure storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery capability for individual files and emails, support for Windows CSV and for VMware vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. To learn more, see Altaro VM Backup Consulting.
Consulting for Double-Take Software for Data Backup and Recovery
Double-Take publishes a family of products designed to deliver small companies a range of cost-effective alternatives for backing up and recovering business-critical workloads such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and SharePoint. Progent’s business continuity planning experts have extensive experience integrating Double-Take Software products into small company information systems to create a high level of fault tolerance and disaster recovery capability at an affordable price. To find out more, visit Consulting for Double-Take Software for Data Backup.
CRISC-Premier Network Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate an IT professional's skills to plan, deploy, and maintain information system control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and execute a business continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget. For details, go to CRISC-Premier IT risk mitigation specialists.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and offers specialized application support for a wide range of small business applications, Progent can assist customers to arrive at efficient IT solutions that maximize the productivity of your network. As a Registered Partner with Cisco, Progent offers the services of premier consultants and specialists with expertise in architecting, installing and troubleshooting networking solutions based on Cisco technology. The extent of Progent's IT know-how and Progent's sensitivity to the needs of small and midsize businesses make Progent the ideal resource for building and running a cost-effective, fault-tolerant information system.
How You Can Access Progent's Experts for Non-stop System Support
In order to get in touch with Progent about consulting expertise for fault tolerant IT design, phone
An index of content::
LifeSize Video Conferencing Consult
Cisco TelePresence System 3210 Consulting Services
Progent can provide the support of a certified engineer with an extensive background deploying products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help you to design, configure, upgrade, or maintain a telepresence solution that protects your current investment and maximizes the strategic value of your IT system. Progent can also provide the expertise of network infrastructure engineers who can help companies of any size to create and maintain a communications network that delivers the speed, reliability, security, and scalability required to support your video conferencing/telepresence solution.
Windows Applications on Apple Mac Integration Support
Windows Applications on Apple Mac Consultant Services
For businesses with a combination of Mac and Microsoft Windows computers, there exist two popular solutions for running Microsoft Windows-dependent applications on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a networked Microsoft Windows-based computer to use Microsoft Windows software and access network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac computer so you can run Windows programs directly. Progent's Mac technology consultants can help your company to manage these solutions for using Microsoft Windows programs on your Apple Macs and can in addition help you to assess and install third-party solutions for Microsoft Windows PC emulation.
FAQ about Cisco Engineer Career Opportunities
FAQ about MCSE Job Openings
For replies to frequent questions concerning becoming a consultant at Progent, visit Jobs at Progent Frequently Asked Questions.
CCIE Certified Meraki MR62 Access Point Online Support Services
Online Help Meraki Access Point Management
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for centralized management.
Teleworker Endpoint Management Network Engineer
Remote Employees Endpoint Management Outsourcing
Progent can help small and mid-size organizations to install efficient endpoint management systems for maintaining endpoints used by teleworkers.
Immediate Consulting ISSAP Certified Cybersecurity Architecture
ISSAP Certified Security Firms
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of rigorous examination and significant experience with network security architecture. ISSAP security experts have comprehensive knowledge of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security specialists can help your company with all aspects of secure network architecture.
SCCM 2007 Software Inventory Support
SCCM 2007 Patch Management Configuration
Progent can help your business to support System Center 2007 Configuration Manager to simplify operations, improve compliance, and boost worker output by making sure that critical applications stay up to date, tracking product licenses, and monitoring resource usage patterns to help you make informed purchasing choices. When your organization is set to upgrade your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and implement an efficient move to SCCM 2012.
Dynamics GP Software Professionals
Integration Microsoft Dynamics GP
Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management solution that unifies information and operations across your business, interfaces seamlessly with other applications, and connects workers, customers and suppliers unrestricted by time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field force automation, manufacturing, retail, and online business services. Progent can help you set up and manage a robust, protected server and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full power of Dynamics GP 2010.
Developer Firm ASP
Microsoft Certified Expert Net Framework Development Firms
If you want to update your corporate web site, build internal websites for applications such as HR or worker education, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also help you build and maintain a secure, fault-tolerant server and communications network, including off-site and wireless access, to run your web solutions.
Microsoft Lync Presence Consultancy
Lync Server 2013 Specialists
Microsoft Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or Office 365 and simplify management through integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to help you to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.
Zero Downtime Network IT Consultants
Microsoft Exchange Cluster Computer Consultants
Progent’s fault tolerant system consultants provide non-stop computing support, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet connection design, 24x7 data center services, and other fault-tolerant networking services to help your small business create a 24x7 environment for strategic applications. Progent has the knowledge and experience to design affordable, non-stop systems by utilizing the expanding library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. Progent’s Microsoft and Cisco certified consultants can help you build a high-availability mutli-location network with a completely mirrored Internet interface and efficient network load balancing.
Online Crystal Reports Training Consultants
Online Office PowerPoint Trainer
Progent provides live remote instruction for a range of desktop apps and environments such as Microsoft Office Excel, Word, Access and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training offers the advantages of conventional in-person seminars, including immediate interaction between students and teachers, but eliminates the costs of travel and the challenge of attempting to accommodate the schedules of multiple workers. Available to single students or classes of all sizes, Progent's live online training allows the teacher to run the seminar from an online facility while the students can be dispersed throughout an office or across the country. Live online learning utilizes proven learning aids like virtual white boards, electronic hand-raising, and shared desktops. Classes can be short and personalized to specific topics or extended in duration and broader in scope.
24x7 Aironet Wave 2 Wi-Fi Access Point IT Consultant
Aironet Wi-Fi Access Point Online Support
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or on-premises integration and debugging support to help your organization to design, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique workplace layout, building structure, and expected network traffic.
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