Business Continuity Consulting for

Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade  business productivity.

Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.

The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.

The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.

The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.

Fault Tolerant Solutions Offered by Progent
Progent's Microsoft and Cisco-certified consultants can assist your business to build a cost-effective, non-stop IT architecture that resolves key challenges encompassing a broad array of infrastructure solutions and operations such as:

Disaster Recovery Planning
Progent's disaster recovery engineers can show you how to create a workplace recovery plan so you can restore IT functionality in the event of an IT system disaster. Progent can help you to develop a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant system solution that takes into account reliability issues covering a wide array of infrastructure technologies and procedures. To learn more, go to Workplace Recovery Consulting.

CRISC-Premier Network Risk Management
The CRISC program was initiated by ISACA in 2010 to validate a consultant's skills to design, implement, and support information system control mechanisms to reduce risk. Progent offers the services of a CRISC-certified engineer to assist you to create and carry out a business continuity or disaster recovery plan based on industry best practices promoted by CRISC and geared to match your company's risk appetite, business goals, and IT budget. To learn more, see CRISC-Certified IT risk mitigation experts.

Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 introduced important improvements in scale, performance, manageability, cybersecurity, application compatibility, Linux co-existence, Kubernetes networking, and hybrid combinations of on-premises and cloud resources. Headline new features of Microsoft Windows Server 2019 include Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud-hosted deployments, System Insights for taking advantage of modern predictive analytics to manage on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets for building and administering massive non-stop scale-out clusters, and Microsoft's Storage Migration Service for simplifying the upgrade process from legacy releases of Windows Server. For more information, go to Windows Server 2019 Fault-tolerant Failover Clustering Support.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a DR solution based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness. For more information, see Microsoft Server 2016 Disaster Recovery Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and verify a consistent workflow for restoring applications and services rapidly after a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also supports transparent testing for site recovery, upgrades and patches and can generate reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to plan, deploy, test and manage a disaster recovery solution based on VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery (DR) between sites that are as far as 300km away from one another. Progent offers the skills of a certified NetApp MetroCluster expert who can help you to plan, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to verify compliance with industry standards and government requirements.

Network Load Balancing
Progent provides high availability load balancing support that addresses network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery products such as Cisco Content Engine. High availability load balancing products for which Progent can provide consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. For details, go to High Availability Load Balancing.

Fault Tolerant Colocation
Progent's Data Center engineers can help you find high availability data centers that match the specific requirements of your company. High availability colocation sites are especially appealing to small and mid-size companies because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to build an on-site data center with even a basic degree of fault tolerance is too expensive for most small organizations. Progent can help you get all the benefits of 24x7 colo sites by offering a full range of consulting and maintenance services. To read more, see Fault Tolerant Colocation Expertise.

Fault Tolerant Internet Connections
Progent's Cisco-certified network professionals can help you build an affordable, fault tolerant Internet configuration architecture that can achieve 24x7 Internet access via a wide range of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE professionals to show you how to utilize the latest techniques for high availability Internet access to create a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet connections. To find out more, visit 24x7 Internet Access Architecture.

Backup and Recovery Technology Consultants
Progent can provide economical remote support from engineers skilled in a wide range of products and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent offers expertise for all major data protection platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to implement, enhance, or troubleshoot data backup systems for a variety of topologies such as on-premises, remote, cloud, or a mix. For details, visit Backup and Restore Solutions Expertise.

System Center Data Protection Manager Backup and Restore Consulting Services
Progent's certified Microsoft System Center Data Protection Manager support professionals can help your company to create an effective disaster recovery strategy, implement an affordable fault-tolerante network infrastructure, install a System Center Data Protection Manager-powered backup and recovery system, comprehensively validate your system, educate your IT staff or local consultants how to manage SCDPM, or provide complete information technology outsourcing services such as off-site hosting of Microsoft SCDPM machines in Progent's data center facility. For more information, go to System Center Data Protection Manager Consulting Services.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist you to design, configure, operate and repair a BDR system built on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consulting and management.

ProSight DPS Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables cost-effective backup to Azure Block Blob storage. Progent is an Altaro partner and offers a broad range of online or onsite consulting services to assist you to design, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology. For details, visit Altaro VM Backup consulting services.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 offers rudimentary archiving but does not include integrated support for key data protection capabilities such as Exchange Online backups or long-term point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup (previously branded Altaro O365 Backup) delivers a full-featured platform for programmable backup and quick restoration of all your organization's M365 mailboxes, Microsoft Teams Chats, SharePoint sites, OneDrive for Business data, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to deliver end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup delivers a low-cost backup-as-a-service (BaaS) solution that guards M365 components against data loss or corruption resulting from user or system error, malicious deletion, and cyber attacks like ransomware. To learn more, see ProSight DPS 365 Total Backup solutions for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services ECHO automates your backup activities and allow fast restoration of vital files, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services ECHO can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight Data Protection Services ECHO to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data. Read more about ProSight Data Protection Services ECHO managed cloud backup.

ProSight Data Protection Services 360 Backup Solutions
Progent can help you to create, deploy and debug a backup/restore solution based on MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a backup ecosystem with a low Recovery Time Objective (RTO) and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss resulting from user miscues, computer glitches, ill-intentioned users, and malware attacks such as ransomware. To read more, see ProSight DPS 360 Backup solutions.

Consulting Services Double-Take Solutions for Data Backup/Restore
Double-Take Software offers a family of tools designed to deliver small businesses a range of cost-effective solutions for replicating and recovering business-critical applications such as Microsoft Exchange, SQL, RIM Blackberry, and SharePoint. Progent's business continuity planning experts have extensive backgrounds integrating Double-Take technology into small business IT networks to create an advanced level of fault tolerance and disaster recovery readiness at a budget-friendly cost. To find out more, go to Consulting for Double-Take Software for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and provides high-level application consulting for a wide range of business software programs, Progent is able to help clients to find comprehensive IT solutions that optimize the business value of your information system. As a Registered Partner for Cisco, Progent offers the expertise of certified engineers and specialists with expertise in designing, installing and troubleshooting infrastructure solutions built on Cisco technology. The depth and breadth of Progent's IT know-how and Progent's appreciation for the requirements of small companies make Progent the perfect resource for creating and running an affordable, dependable network.

How to Access Progent's Experts for Help with Fault Tolerant Computing
In order to get in touch with Progent about professional expertise for non-stop infrastructure, call 1-800-993-9400 or visit Contact Progent.