Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade business productivity.
Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.
The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.
The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.
The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.
Fault Tolerant Solutions Provided by Progent's Experts
Progent's Microsoft and Cisco-certified consulting experts can help your company to create an efficient, zero-downtime information network that resolves critical challenges covering a wide array of infrastructure technologies and processes such as:
Business Continuity Planning
Progent's business continuity professionals can help you design a business continuity plan so you can resume network operations in the event of an IT network catastrophe. Progent can help you to create a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, zero-downtime network architecture that addresses reliability issues involving a wide array of network technologies and processes. For more information, visit Business Continuity Consulting.
CRISC-Premier IT Risk Management
The CRISC certification program was established by ISACA in 2010 to validate a consultant's ability to plan, deploy, and maintain information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified engineer to help your company to develop and carry out a workplace continuity strategy based on industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines. To learn more, see CRISC-Certified IT risk management experts.
Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 introduced significant improvements in scale, performance, management, cybersecurity, application compatibility, Linux co-existence, Kubernetes networking, and hybrid integration of local and cloud assets. Top new features of Microsoft Windows Server 2019 are Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud-hosted resources, System Insights for taking advantage of modern predictive intelligence to manage on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets for creating and administering large high-availability scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from legacy releases of Windows Server. For details, visit Microsoft Server 2019 High Availability Failover Clustering Expertise.
Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a disaster recovery solution based on Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point. For details, visit Windows Server 2016 Disaster Recovery Help.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent process for restoring services quickly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for site recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, deploy, test and administer a disaster recovery system powered by VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with continual replication to deliver fast, zero data loss disaster recovery between datacenters that are as far as 185 miles (300km) apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by providing guidance with tasks such as assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery solution to show compliance with information assurance standards and government mandates.
Network Load Balancing
Progent offers fault tolerant load balancing support covering network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery products such as Cisco Content Engine. Fault tolerant load balancing products for which Progent offers consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP. For details, visit High Availability Load Balancing.
High-Availability Data Centers
Progent's Data Center engineers can help you select fault-tolerant data centers that meet the specific requirements of your company. High availability colocation sites are especially appealing to small and mid-size companies due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an in-house data center with even a basic degree of fault tolerance is too costly for the majority of small businesses. Progent can help you get all the advantages of 24x7 colo sites by providing a complete range of consulting and support services. To learn more, see Non-stop Data Centers Consulting.
24x7 Internet Connectivity
Progent's Cisco-authorized network engineers can help you design an economical, high availability Internet configuration architecture that can achieve 24x7 Internet access through a broad range of high availability Internet access technologies including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the latest technology for 24x7 Internet access to implement an economical, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet access. To read more, see Fault Tolerant Internet Access Architecture.
Backup and Recovery Technology Consultants
Progent offers economical online access to engineers skilled in a wide range of products and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent can provide consulting support for leading backup platforms such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can assist you to deploy, enhance, or maintain data backup systems for a range of architectures such as local, remote, cloud-based, or a mix. For details, visit Backup and Restore Technology Consulting and Support Services.
System Center Data Protection Manager Backup and Recovery Consulting Services
Progent's certified System Center Data Protection Manager (SCDPM) support professionals can help your company to develop a practical disaster recovery plan, design a cost-effective fault-tolerante network infrastructure, deploy a Microsoft System Center Data Protection Manager-based backup and restore solution, comprehensively validate your system, educate your administrative personnel or local consultants how to manage System Center Data Protection Manager, or provide complete information technology outsourcing services including off-site hosting of virtual or physical SCDPM machines in Progent's secure data center facility. To learn more, see System Center Data Protection Manager Consulting Services.
Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to help you to design, integrate, manage and repair a BDR system based on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consulting and management.
ProSight Data Protection Services Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup provides small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Progent is an Altaro partner and can provide a broad range of online or onsite services to assist you to design, install, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software. For more information, see Altaro VM Backup consulting.
ProSight Data Protection Services Altaro O365 Total Backup Solutions
Microsoft 365 (previously branded Office 365) provides simple archiving but does not have native support for vital data protection capabilities such as Exchange backups or long-term point-in-time data recovery for OneDrive or SharePoint. Altaro O365 Total Backup provides a feature-rich BDR solution for automatic backup and rapid recovery of all your organization's O365 mail, Microsoft Teams Chats, SharePoint sites, and OneDrive for Business files. Progent is a certified Altaro partner and offers ProSight Data Protection Services (DPS) O365 Backup to deliver end-to-end managed services for Altaro's O365 back/restore product. ProSight Data Protection Services O365 delivers an affordable backup-as-a-service solution that protects O365 components against data loss resulting from human or software error, malevolent sabotage, and cyber attacks such as ransomware. For details, visit ProSight Data Protection Services Altaro O365 Backup services.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS ECHO automates and monitors your backup processes and allow fast recovery of vital data, apps and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver advanced expertise to configure ProSight Data Protection Services ECHO to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information. Read more about ProSight Data Protection Services ECHO managed cloud backup and recovery.
ProSight Data Protection Services 360 Backup Solutions
Progent can help you to create, implement and debug a backup solution built around MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical computers, supports all leading public clouds, and permits you to create a backup solution with a low Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from user miscues, computer errors, malicious users, and external attacks such as ransomware. For details, visit ProSight Data Protection Services 360 Backup services.
Consulting Services Double-Take Solutions for Backup
Double-Take publishes a selection of products designed to deliver small and midsize businesses a range of affordable solutions for replicating and recovering vital workloads including Microsoft Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning consultants have extensive experience integrating Double-Take Software technology into small business IT networks to achieve an advanced state of availability and business continuity readiness at an affordable price. To read more, go to Consulting Services Double-Take Software for Data Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and offers specialized application consulting for a wide range of small business applications, Progent can assist customers to find efficient information technology solutions that optimize the business value of your network. As a Registered Partner with Cisco, Progent offers the support of premier engineers and specialists with experience in architecting, configuring and supporting infrastructure environments based on Cisco technology. The extent of Progent's technical know-how and Progent's familiarity with the needs of small and midsize companies make Progent the perfect resource for building and maintaining an affordable, dependable information system.
How You Can Access Progent's Experts for Help with Non-stop Networks
To contact Progent about engineering support for fault tolerant architecture, phone 1-800-993-9400 or refer to Contact Progent.