Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade business productivity.
Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.
The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progentís Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.
The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Ciscoís IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.
The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.
Other High Availability Technologies Offered by Progent's Consultants
Progent's Microsoft and Cisco engineers can assist your business to build a sensible, zero-downtime information network that addresses key challenges encompassing a wide range of infrastructure technologies and operations such as:
Disaster Recovery Planning
Progent's disaster recovery planning professionals can show you how to create a disaster recovery plan in order to restore IT operations in case of an IT network disaster. Progent can help you to define a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, non-stop network architecture that addresses availability issues involving a broad range of infrastructure technologies and procedures. To find out more, go to Business Continuity Expertise.
Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital files, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.
Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a DR solution based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point. For more information, see Microsoft Server 2016 Disaster Recovery and Business Continuity Help.
Windows Server 2012 Failover Clusters
Windows Server 2008 R2 introduced enterprise-class availability and system recovery to Microsoft's failover clustering solution. Windows Server 2012 R2 builds on this foundation and delivers important new and enhanced features offering more expandability, non-stop storage uptime for server applications, streamlined management, quicker failover, and additional options for architecting clusters. For more information, see Windows Server 2012 Clustering Migration and Support.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable process for recovering applications and services quickly after an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, upgrades and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, deploy, test and maintain a DR solution based on VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to deliver rapid, zero data loss disaster recovery between datacenters located as far as 185 miles (300km) apart. Progent offers the skills of a certified NetApp MetroCluster expert who can assist your business to plan, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by delivering help with tasks like assigning disk pools and shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your MetroCluster DR solution to show compliance with industry standards and regulatory mandates.
Network Load Balancing
Progent provides high availability load balancing consulting covering system load balancing, load balanced programs, LAN/WAN backbone routing, and content delivery products such as F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS. For more information, go to High Availability Load Balancing.
High-Availability Data Centers
Progent's Data Center engineers can help you find high availability data centers that meet the particular requirements of your business. High availability co-location sites are especially appealing to small and mid-size businesses because of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Trying to design an in-house data center with even a basic degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent can show you how to reap all the benefits of high-availability colocation centers by offering a complete array of consulting and support services. To read more, visit Fault Tolerant Colocation Expertise.
24x7 Internet Connections
Progent's Cisco-certified IT professionals can help you create an economical, high availability Internet configuration solution that can achieve non-stop Internet connectivity through a broad range of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE professionals to show you how to apply the most up-to-date technology for 24x7 Internet connections to implement an affordable, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability. For details, visit Fault Tolerant Internet Access Architecture.
Backup and Restore Technology Consulting Experts
Progent offers economical online access to engineers with expertise in a broad array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent can provide consulting support for leading backup products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can assist you to implement, enhance, or troubleshoot backup systems for a range of environments including local, edge to datacenter, cloud, or a mix. To read more, see Backup and Recovery Solutions Expertise.
System Center Data Protection Manager Data Recovery Consulting and Support Services
Progent's certified System Center Data Protection Manager consultants can help you to create an effective workplace recovery plan, implement an affordable fault-tolerante network infrastructure, configure a Microsoft SCDPM-based recovery system, comprehensively validate your DPM system, educate your administrative personnel or local service providers how to maintain System Center Data Protection Manager, or provide complete information technology support outsourcing such as off-site hosting of virtual or physical SCDPM machines in Progent's world-class data center. For more information, visit System Center Data Protection Manager (SCDPM) Expertise.
Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help your business to plan, integrate, operate and troubleshoot a BDR system based on Barracuda Backup. For details, go to Barracuda Backup and disaster recovery consultants.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure storage. Top features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for handling larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide array of services to help you to design, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup. To read more, go to Altaro VM Backup Consulting Services.
Consulting Services Double-Take Solutions for Backup
Double-Take Software offers a selection of tools designed to provide small and midsize companies a range of cost-effective alternatives for backing up and restoring vital applications including Microsoft Exchange, SQL, Blackberry, and SharePoint. Progentís disaster recovery planning experts have in-depth backgrounds incorporating Double-Take Software technology into small business information systems to create a high state of fault tolerance and business continuity readiness at an affordable cost. For more information, go to Consulting for Double-Take Software for Backup.
CRISC-Certified Network Risk Control
The CRISC certification program was established by ISACA to verify a consultant's ability to design, implement, and support information system controls to mitigate network risk. Progent offers the services of a CRISC-certified engineer to assist you to create and execute a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines. To read more, go to CRISC-Premier network risk management specialists.
Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and offers high-level application expertise for a wide variety of small business software programs, Progent is able to help customers to arrive at efficient IT solutions that maximize the business value of your information system. As a Registered Partner with Cisco, Progent can provide the expertise of premier consultants and specialists with experience in architecting, configuring and troubleshooting infrastructure environments based on Cisco products. The depth of Progent's technical know-how and Progent's sensitivity to the requirements of small companies make Progent the ideal partner for creating and running an affordable, fault-tolerant network.
How to Access Progent's Consultants for High Availability Computing Support
To contact Progent about consulting help for high availability architecture, call 1-800-993-9400 or see Contact Progent.