Business Continuity Consulting Support for

Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade  business productivity.

Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.

The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.

The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.

The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.

High Availability Solutions Provided by Progent's Experts
Progent's certified support professionals can help your company to design a cost-effective, fault-tolerant IT architecture that addresses major problems encompassing a broad array of infrastructure technologies and processes such as:

Business Continuity Planning
Progent's disaster recovery consultants can help you design a disaster recovery plan in order to resume IT operations in case of an information network disaster. Progent can help you to define a complete disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, non-stop network solution that takes into account availability issues involving a broad array of network technologies and procedures. To find out more, see Workplace Recovery Expertise.

CRISC-Certified IT Risk Management
The CRISC program was initiated by ISACA to verify an IT professional's skills to design, deploy, and support information system controls to reduce network risk. Progent offers the services of a CRISC-certified engineer to assist you to develop and carry out a workplace continuity or disaster recovery strategy based on industry best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and IT budget. For details, go to CRISC-Certified network risk mitigation specialists.

Microsoft Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated important enhancements in capacity, performance, management, cybersecurity, app compatibility, Linux co-existence, container technology, and hybrid combinations of local and cloud resources. Headline new features of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud-hosted deployments, System Insights for utilizing advance predictive analytics to control on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets for deploying and administering large non-stop scale-out clusters, and Storage Migration Service for streamlining the migration from outdated editions of Windows Server. To learn more, visit Microsoft Windows Server 2019 Fault-tolerant Failover Clustering Consulting.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a disaster recovery system built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point. To learn more, visit Windows Server 2016 Disaster Recovery Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a consistent process for restoring services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service recovery, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and administer a DR solution powered by VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are up to 185 miles apart. Progent offers the skills of a NetApp MetroCluster consultant who can assist you to design, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery solution to verify compliance with information assurance standards and regulatory requirements.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced programs, network backbone routing, and content dispatching technology including F5 Networks 3DNS. Non-stop load balancing solutions for which Progent offers consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS. For details, see Fault Tolerant Load Balancing.

Non-stop Internet Data Centers
Progent's Data Center professionals can show you how to select high availability data centers that meet the particular needs of your company. Fault tolerant off-site data centers are especially appealing to small and mid-size companies because of their affordability and convenience compared to pursuing a do-it-yourself approach. Trying to design an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for most small businesses. Progent can help you reap all the advantages of 24x7 data centers by offering a complete array of engineering and maintenance services. To find out more, go to Fault Tolerant Internet Data Centers Consulting.

Non-stop Internet Access
Progent's Cisco-authorized IT consultants can help you create an affordable, fault tolerant Internet connection solution that can deliver 24x7 Internet connectivity through a broad range of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to apply the most up-to-date techniques for high availability Internet access to implement an economical, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability. For details, see Fault Tolerant Internet Access Architecture.

Backup and Restore Technology Consultants
Progent offers affordable remote support from IT engineers with expertise in a broad array of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent offers consulting support for all major data protection platforms including Acronis, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to design, upgrade, or maintain backup solutions for a range of environments such as on-premises, remote, cloud, or a mix. To learn more, go to Backup and Restore Technology Consulting Services.

System Center Data Protection Manager (SCDPM) Backup and Recovery Consultants
Progent's certified Microsoft System Center Data Protection Manager engineers can assist you to create a practical business continuity plan, implement a cost-effective fault-tolerante IT infrastructure, install a Microsoft System Center Data Protection Manager-powered backup and restore system, comprehensively test your DPM system, train your administrative staff or regular consultants how to manage SCDPM, or provide extensive IT outsourcing services such as off-site hosting of virtual or physical SCDPM servers in Progent's secure data center facility. To find out more, see System Center Data Protection Manager Expertise.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device built by Barracuda or a software-based appliance with comparable features but which uses your existing storage hardware. Barracuda Backup protects critical business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help your business to design, configure, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consultants.

ProSight Data Protection Services Altaro VM Backup Software for Backup and Disaster Recovery
Hornetsecurity's Altaro VM Backup offers small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure storage. Progent is a certified Altaro partner and offers a wide range of remote or onsite consulting services to help you to plan, install, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology. To learn more, see Altaro VM Backup consulting services.

ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 provides simple archiving but does not include integrated support for key data protection services like Exchange Online backups or long-term point-in-time recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup (formerly named Altaro O365 Backup) provides a feature-rich BDR solution for programmable backup and quick restoration of all your organization's M365 mailboxes, Microsoft Teams Chats, SharePoint documents, OneDrive for Business files, and content on Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to deliver end-to-end management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup delivers a low-cost backup-as-a-service (BaaS) solution that guards M365 apps against data loss resulting from human or software mistakes, malicious corruption, and cyber assaults such as ransomware. To read more, visit ProSight DPS 365 Total Backup solutions for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup activities and enable rapid restoration of vital files, applications and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight DPS ECHO to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Read more about ProSight Data Protection Services ECHO managed backup.

ProSight Data Protection Services 360 Backup Services
Progent's data protection experts can assist your company to design, implement and troubleshoot a backup plan based on MSP360 software. MSP360 enables file or image backup/restore for VMs and physical machines, works with all leading public clouds, and permits businesses to build a backup ecosystem with a low RTO and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to protect against data loss caused by human mistakes, computer glitches, malicious users, and external attacks such as ransomware. To find out more, see ProSight DPS 360 Backup services.

Consulting Services Double-Take Solutions for Backup/Restore
Double-Take offers a family of tools designed to provide small and midsize businesses a range of cost-effective alternatives for backing up and recovering vital workloads including Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have in-depth experience integrating Double-Take Software technology into small company IT networks to achieve an advanced level of fault tolerance and disaster recovery readiness at a budget-friendly price. To learn more, visit Consulting Services Double-Take Solutions for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and offers high-level application expertise for a broad range of business software programs, Progent can assist clients to arrive at efficient IT solutions that substantially enhance the productivity of your information system. As a Registered Partner with Cisco, Progent can provide the support of premier consultants and specialists with experience in designing, installing and managing networking solutions based on Cisco products. The breadth of Progent's technical experience and Progent's familiarity with the needs of small businesses make Progent a great resource for creating and maintaining a cost-effective, dependable information system.

How to Contact Progent's Consultants for Support for High Availability Networks
In order to contact Progent about consulting expertise for fault tolerant networking, phone 1-800-993-9400 or see Contact Progent.