Business Continuity Support for

Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade  business productivity.

Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.

The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.

The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.

The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.

Zero-Downtime Technologies Provided by Progent
Progent's Microsoft and Cisco-certified consulting experts can help your business to build an affordable, zero-downtime network that resolves key issues encompassing a wide array of networking technologies and processes such as:

Business Continuity Planning
Progent's disaster recovery consultants can help you create a disaster recovery plan in order to restore network operations in case of an IT network disaster. Progent can assist you to develop a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, fault-tolerant network solution that takes into account reliability issues covering a broad array of infrastructure technologies and procedures. To find out more, go to Business Continuity Consulting Services.

CRISC-Premier Network Risk Management
The CRISC certification program was established by ISACA in 2010 to verify an IT professional's skills to plan, deploy, and maintain IS controls to reduce network risk. Progent can provide the services of a CRISC-certified consultant to help your company to create and carry out a business continuity or disaster recovery plan based on leading practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines. For details, go to CRISC-Premier IT risk mitigation specialists.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 introduced important improvements in scale, performance, manageability, security and compliance, app compatibility, Linux support, Kubernetes networking, and hybrid combinations of local and cloud assets. Top new features of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud resources, System Insights for utilizing modern predictive intelligence to manage on-premises environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container networking using Kubernetes, Cluster Sets technology for deploying and administering large high-availability scale-out clusters, and Storage Migration Service for simplifying the upgrade process from outdated versions of Windows Server. For details, see Microsoft Windows Server 2019 High Availability Failover Clustering Help.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point. To learn more, see Windows Server 2016 Disaster Recovery Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a repeatable workflow for recovering applications and services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, updates and patches and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and maintain a DR solution powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between datacenters located up to 300km apart. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with tasks like assigning disk pools and shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your disaster recovery solution to verify adherence with information assurance standards and government mandates.

Fault Tolerant Load Balancing
Progent offers high availability load balancing consulting covering system load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching technology such as Cisco Content Engine. Fault tolerant load balancing technologies for which Progent offers consulting services include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS. To read more, go to Non-stop Load Balancing.

High-Availability Colocation
Progent's Data Center consultants can show you how to select fault-tolerant data centers that match the specific requirements of your company. High availability Internet Data Centers are particularly appealing to small and mid-size businesses due to of their affordability and convenience compared to pursuing a do-it-yourself strategy. Attempting to build an in-house data center that offers even a basic level of fault tolerance is too costly for the majority of small businesses. Progent can help you get all the benefits of high-availability colocation centers by providing a complete range of consulting and support services. To learn more, go to Non-stop Internet Data Centers Expertise.

24x7 Internet Connectivity
Progent's Cisco-authorized network professionals can show you how to design an economical, high availability Internet configuration architecture that can achieve 24x7 Internet connectivity through a broad range of fault tolerant Internet network solutions including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to help you utilize the most up-to-date techniques for fault tolerant Internet connections to implement an economical, completely redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet access. To read more, visit 24x7 Internet Connectivity Architecture.

Backup and Recovery Technology Consultants
Progent offers affordable remote support from IT engineers with expertise in a wide range of products and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent can provide help for all major backup platforms such as Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can assist you to design, upgrade, or maintain data backup systems for a range of environments such as on-premises, edge to datacenter, cloud-based, or hybrid. For details, visit Backup and Restore Solutions Expertise.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting
Progent's expert Microsoft System Center Data Protection Manager support professionals can help your company to develop an effective business continuity strategy, design a cost-effective fault-tolerante IT architecture, configure a Microsoft SCDPM-powered recovery solution, comprehensively validate your system, educate your administrative personnel or regular consultants how to manage Microsoft SCDPM, or provide extensive IT support outsourcing including remote hosting of virtual or physical SCDPM servers in Progent's world-class data center facility. For details, go to Microsoft System Center Data Protection Manager Consulting and Support Services.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance built by Barracuda or a virtual appliance with comparable features but which uses your existing storage hardware. Barracuda Backup protects vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to assist you to design, configure, operate and debug a BDR system based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting.

ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software provides small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup supports high-end capabilities such as Immutable Cloud Storage for an extra layer of recoverability from ransomware. Progent is a certified Altaro partner and can provide a broad range of online or on-premises consulting services to assist you to design, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software. To learn more, visit Altaro VM Backup consulting.

ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 offers simple archiving but does not include integrated support for key data protection services like Exchange backups or greater than 30-day point-in-time data recovery for OneDrive or SharePoint Online. Hornetsecurity's 365 Total Backup provides a full-featured BDR solution for programmable backup and rapid restoration of all your organization's M365 mail, Microsoft Teams Chats, SharePoint documents, OneDrive for Business files, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup provides a low-cost backup-as-a-service solution that defends M365 components against data loss or corruption resulting from user or system mistakes, malicious corruption, and cyber attacks like ransomware. To learn more, see ProSight DPS 365 Total Backup solutions for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS ECHO automates and monitors your backup activities and allow rapid recovery of critical data, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services ECHO can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-premises storage device, or to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight Data Protection Services ECHO to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your critical information. Learn more about ProSight Data Protection Services ECHO managed backup and recovery.

ProSight MSP360 Backup Services
Progent can assist your company to design, implement and troubleshoot a backup/restore plan based on MSP360 software. MSP360 enables file or image backup/recovery for virtual machines and physical machines, supports all popular public clouds, and permits businesses to build a data protection solution with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight MSP360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss caused by human miscues, system errors, malicious users, and malware attacks like ransomware. To learn more, go to ProSight MSP360 Backup solutions.

Consulting for Double-Take Software for Backup/Restore
Double-Take Software offers a family of tools designed to provide small and midsize businesses a variety of affordable solutions for replicating and restoring business-critical applications such as Microsoft Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have extensive backgrounds incorporating Double-Take technology into small company IT systems to achieve a high level of fault tolerance and business continuity readiness at a budget-friendly cost. To read more, see Consulting for Double-Take Solutions for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified AI Cloud Partner and offers professional application expertise for a broad variety of small business software programs, Progent can assist clients to arrive at complete information technology solutions that maximize the productivity of your IT network. As a Registered Partner with Cisco, Progent can provide the services of certified consultants and specialists with experience in architecting, configuring and supporting networking environments built on Cisco technology. The breadth of Progent's IT know-how and Progent's familiarity with the requirements of small and midsize companies make Progent the ideal partner for building and maintaining a cost-effective, dependable information system.

How You Can Get Help from Progent's Experts for Help with High Availability IT Systems
If you wish to ask Progent about professional expertise for non-stop architecture, phone 1-800-993-9400 or go to Contact Progent.