Disaster Recovery Consulting for
Small and Midsize Company Information Systems:
Inter-office Network Solutions
Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade business productivity.
Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.
The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.
The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.
The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.
Fault Tolerant Solutions Provided by Progent's Experts
Progent's Microsoft and Cisco-certified consulting experts can help your company to create an efficient, zero-downtime information network that resolves critical challenges covering a wide array of infrastructure technologies and processes such as:
Business Continuity Planning
Progent's business continuity professionals can help you design a business continuity plan so you can resume network operations in the event of an IT network catastrophe. Progent can help you to create a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, zero-downtime network architecture that addresses reliability issues involving a wide array of network technologies and processes. For more information, visit Business Continuity Consulting.
CRISC-Premier IT Risk Management
The CRISC certification program was established by ISACA in 2010 to validate a consultant's ability to plan, deploy, and maintain information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified engineer to help your company to develop and carry out a workplace continuity strategy based on industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines. To learn more, see CRISC-Certified IT risk management experts.
Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 introduced significant improvements in scale, performance, management, cybersecurity, application compatibility, Linux co-existence, Kubernetes networking, and hybrid integration of local and cloud assets. Top new features of Microsoft Windows Server 2019 are Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud-hosted resources, System Insights for taking advantage of modern predictive intelligence to manage on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets for creating and administering large high-availability scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from legacy releases of Windows Server. For details, visit Microsoft Server 2019 High Availability Failover Clustering Expertise.
Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a disaster recovery solution based on Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point. For details, visit Windows Server 2016 Disaster Recovery Help.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent process for restoring services quickly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for site recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, deploy, test and administer a disaster recovery system powered by VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with continual replication to deliver fast, zero data loss disaster recovery between datacenters that are as far as 185 miles (300km) apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by providing guidance with tasks such as assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery solution to show compliance with information assurance standards and government mandates.
Network Load Balancing
Progent offers fault tolerant load balancing support covering network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery products such as Cisco Content Engine. Fault tolerant load balancing products for which Progent offers consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP. For details, visit High Availability Load Balancing.
High-Availability Data Centers
Progent's Data Center engineers can help you select fault-tolerant data centers that meet the specific requirements of your company. High availability colocation sites are especially appealing to small and mid-size companies due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an in-house data center with even a basic degree of fault tolerance is too costly for the majority of small businesses. Progent can help you get all the advantages of 24x7 colo sites by providing a complete range of consulting and support services. To learn more, see Non-stop Data Centers Consulting.
24x7 Internet Connectivity
Progent's Cisco-authorized network engineers can help you design an economical, high availability Internet configuration architecture that can achieve 24x7 Internet access through a broad range of high availability Internet access technologies including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the latest technology for 24x7 Internet access to implement an economical, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet access. To read more, see Fault Tolerant Internet Access Architecture.
Backup and Recovery Technology Consultants
Progent offers economical online access to engineers skilled in a wide range of products and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent can provide consulting support for leading backup platforms such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can assist you to deploy, enhance, or maintain data backup systems for a range of architectures such as local, remote, cloud-based, or a mix. For details, visit Backup and Restore Technology Consulting and Support Services.
System Center Data Protection Manager Backup and Recovery Consulting Services
Progent's certified System Center Data Protection Manager (SCDPM) support professionals can help your company to develop a practical disaster recovery plan, design a cost-effective fault-tolerante network infrastructure, deploy a Microsoft System Center Data Protection Manager-based backup and restore solution, comprehensively validate your system, educate your administrative personnel or local consultants how to manage System Center Data Protection Manager, or provide complete information technology outsourcing services including off-site hosting of virtual or physical SCDPM machines in Progent's secure data center facility. To learn more, see System Center Data Protection Manager Consulting Services.
Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to help you to design, integrate, manage and repair a BDR system based on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consulting and management.
ProSight Data Protection Services Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup provides small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Progent is an Altaro partner and can provide a broad range of online or onsite services to assist you to design, install, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software. For more information, see Altaro VM Backup consulting.
ProSight Data Protection Services Altaro O365 Total Backup Solutions
Microsoft 365 (previously branded Office 365) provides simple archiving but does not have native support for vital data protection capabilities such as Exchange backups or long-term point-in-time data recovery for OneDrive or SharePoint. Altaro O365 Total Backup provides a feature-rich BDR solution for automatic backup and rapid recovery of all your organization's O365 mail, Microsoft Teams Chats, SharePoint sites, and OneDrive for Business files. Progent is a certified Altaro partner and offers ProSight Data Protection Services (DPS) O365 Backup to deliver end-to-end managed services for Altaro's O365 back/restore product. ProSight Data Protection Services O365 delivers an affordable backup-as-a-service solution that protects O365 components against data loss resulting from human or software error, malevolent sabotage, and cyber attacks such as ransomware. For details, visit ProSight Data Protection Services Altaro O365 Backup services.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS ECHO automates and monitors your backup processes and allow fast recovery of vital data, apps and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver advanced expertise to configure ProSight Data Protection Services ECHO to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information. Read more about ProSight Data Protection Services ECHO managed cloud backup and recovery.
ProSight Data Protection Services 360 Backup Solutions
Progent can help you to create, implement and debug a backup solution built around MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical computers, supports all leading public clouds, and permits you to create a backup solution with a low Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from user miscues, computer errors, malicious users, and external attacks such as ransomware. For details, visit ProSight Data Protection Services 360 Backup services.
Consulting Services Double-Take Solutions for Backup
Double-Take publishes a selection of products designed to deliver small and midsize businesses a range of affordable solutions for replicating and recovering vital workloads including Microsoft Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have extensive experience integrating Double-Take Software technology into small business IT networks to achieve an advanced state of availability and business continuity readiness at an affordable price. To read more, go to Consulting Services Double-Take Software for Data Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and offers specialized application consulting for a wide range of small business applications, Progent can assist customers to find efficient information technology solutions that optimize the business value of your network. As a Registered Partner with Cisco, Progent offers the support of premier engineers and specialists with experience in architecting, configuring and supporting infrastructure environments based on Cisco technology. The extent of Progent's technical know-how and Progent's familiarity with the needs of small and midsize companies make Progent the perfect resource for building and maintaining an affordable, dependable information system.
How You Can Access Progent's Experts for Help with Non-stop Networks
To contact Progent about engineering support for fault tolerant architecture, phone
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24-Hour Cybersecurity Penetration Testing Security Contractors
Security Penetration Testing Security Firms
Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progent’s security experts can perform extensive penetration checks without the knowledge of your organization's internal network support resources. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident alerts and event log analysis are correctly configured and actively observed.
Small Business IT Services
Small Business On-site Technical Support
If you have a company network with 10 to 50 desktop users, Progent's network outsourcing services free your business from dependence on an individual freelance consultant while giving you affordable and dependable access to high-quality technical support. By providing IT support help when you require it, providing specialized expertise for critical technologies, offering unique services such as 24x7 network monitoring, and billing only for support you receive, Progent offers you an affordable solution for maximizing the profitability of your small office network. Progent is the intelligent way for small organizations to build and maintain a robust and secure information system and to benefit from quick access to the skilled support ordinarily available only to enterprises who can support a large in-house IT organization.
Michigan Small Business IT Support
Hawaii Network Support Service
If your business does not require emergency remote support but you think you will require assistance with your information system soon, you can conserve time and expenses and guarantee that the right IT skill will be available when you require it by contacting a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or email information@progent.com.
Exchange 2003 Upgrade Online Consulting
Outsourcing Microsoft Exchange 2003
Progent's Microsoft Premier engineers offer world-class support for enterprise-wide implementations of Microsoft Exchange. Progent's experts can help you prepare for multi-site Exchange Server 2007 rollouts or upgrades and can supply onsite technicians to assist enterprises with deployments of Exchange Server in the or any region covered by Progent's engineers.
Top Consultant Forefront TMG 2010
Consulting Services Forefront TMG
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of ISA Server 2006 and provides a centrally managed web gateway that acts as a single-server solution for an array of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, allows custom reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower expenses and improve availability. Progent's Microsoft consultants can help you to design and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Technical Support Services Shared Support Desk
Shared Help Desk Ticketing Support and Setup
Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve the most issues.
Navision and Dynamics NAV Integration Support
Award Winning Developer Firm Dynamics NAV MRP
Progent offers remote and onsite installation, upgrade, application development, training for Dynamics 365 Business Central/NAV.
Microsoft Live Communications Server Technology Professional
Microsoft LCS Server IM Online Technical Support
MS Office Communications Server provides Instant Messaging and presence in a scalable, world-class package offering enhanced security, transparent compatibility with popular Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated business efficiencies, enhanced worker output, and better intellectual property security. MS Office Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises configuration support and troubleshooting help for your Office Communications Server environment and can help you to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and implement a smooth migration that will add business value to your information network
Microsoft SMS Professional
SMS Server Upgrade Consulting
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it easier to copy system images, control mobile computers, and run management tools. In addition to alerting you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT projects involving processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you develop efficient processes and standards to manage PDAs and intelligent portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes policies, procedures and technologies to keep your IT computer system safe.
City Government Exchange Consultancy
Best Consulting Local Government
Progent has a long background delivering a broad range of online network support and emergency repair services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in delivering advanced remote IT consulting and has provided IT support to organizations in every state. Online support saves travel expenses and resolves problems faster than onsite service calls.
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