Workplace Recovery Support and Service for

Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade  business productivity.

Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.

The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.

The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.

The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.

Other Zero-Downtime Solutions Offered by Progent's Experts
Progent's certified consultants can assist you to build a cost-effective, zero-downtime environment that addresses major issues encompassing a wide array of infrastructure technologies and processes including:

Workplace Recovery Planning
Progent's business continuity professionals can help you create a disaster recovery strategy in order to resume network functionality in the event of an IT network disaster. Progent can help you to create a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, high-availability system solution that addresses availability issues involving a broad range of network technologies and processes. For details, go to Disaster Recovery Consulting and Support Services.

Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can help you to recover your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a DR solution based on Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point. To read more, visit Windows Server 2016 Disaster Recovery and Business Continuity Consulting.

Microsoft Windows Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 brought world-class fault tolerance and recoverability to Microsoft's failover clustering solution. Windows Server 2012 R2 adds to this foundation and provides important improvements offering more scalability, non-stop disk storage availability for server applications, easier management, faster failover, and additional options for architecting clusters. To learn more, see Windows Server 2012 Clustering Migration and Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent process for recovering applications and services quickly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, configure, test and maintain a disaster recovery system based on VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between sites located up to 185 miles (300km) apart from each other. Progent can provide the skills of a NetApp MetroCluster expert who can help your business to plan, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster DR solution to prove adherence with industry standards and regulatory requirements.

Fault Tolerant Load Balancing
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced programs, network infrastructure routing, and content delivery technology such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS. For details, visit Fault Tolerant Load Balancing.

Fault Tolerant Colocation
Progent's Data Center professionals can help you identify zero-downtime data centers that meet the specific requirements of your company. Fault tolerant off-site data centers are especially appealing to small and mid-size companies because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to build an in-house data center that offers even a basic degree of fault tolerance is too expensive for the majority of small organizations. Progent can show you how to reap all the benefits of 24x7 colo centers by offering a full array of consulting and maintenance services. To learn more, go to High-Availability Data Centers Solutions.

High Availability Internet Access
Progent's Cisco-authorized IT consultants can show you how to design an affordable, high availability Internet configuration solution that can deliver non-stop Internet access via a wide range of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE professionals to help you utilize the latest technology for high availability Internet connections to create an economical, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet access. To find out more, go to Non-stop Internet Access Architecture.

Backup and Restore Technology Consultants
Progent offers economical online access to engineers with expertise in a wide range of products and services that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent can provide help for leading data protection platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can assist your company to install, upgrade, or maintain backup systems for a variety of architectures including on-premises, remote, cloud-based, or hybrid. To read more, visit Backup and Recovery Technology Consulting.

Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting Experts
Progent's certified System Center Data Protection Manager consultants can help your company to develop a practical disaster recovery strategy, implement a cost-effective high-availability network infrastructure, deploy a Microsoft System Center Data Protection Manager-based recovery solution, thoroughly validate your system, educate your administrative personnel or local consultants how to manage Microsoft System Center Data Protection Manager, or provide complete IT outsourcing such as remote housing of System Center Data Protection Manager machines in Progent's secure data center facility. To learn more, see System Center Data Protection Manager (SCDPM) Consulting and Support Services.

Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects vital company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help you to design, integrate, operate and repair a BDR solution built on Barracuda Backup. For details, go to Barracuda Backup and disaster recovery consultants.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup offers small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for specific files and emails, support for Windows Cluster Shared Volumes and for vCenter for managing larger deployments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. To read more, see Altaro VM Backup Consulting.

Consulting for Double-Take Software for Backup/Restore
Double-Take publishes a selection of products intended to deliver small companies a range of cost-effective alternatives for backing up and recovering vital workloads including Exchange Server, Microsoft SQL, Blackberry, and SharePoint. Progent’s business continuity planning consultants have extensive backgrounds integrating Double-Take technology into small company information systems to create an advanced level of availability and disaster recovery capability at an affordable cost. To read more, see Consulting for Double-Take Software for Data Backup.

CRISC-Certified IT Risk Mitigation
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and maintain information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified consultant to help your company to develop and execute a workplace continuity or disaster recovery plan that follows leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines. To learn more, go to CRISC-Certified IT risk mitigation experts.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and offers professional application support for a broad variety of business software programs, Progent is able to help clients to find complete IT solutions that optimize the productivity of your IT network. As a Registered Partner for Cisco, Progent can provide the services of certified consultants and specialists with expertise in designing, deploying and supporting networking environments based on Cisco products. The broad scope of Progent's IT experience and Progent's sensitivity to the needs of small and midsize businesses make Progent the ideal partner for building and running a cost-effective, fault-tolerant network.

How You Can Get Help from Progent's Consultants for High Availability Computing Support
In order to get in touch with Progent about engineering help for fault tolerant LAN design, phone 1-800-993-9400 or refer to Contact Progent.