Disaster Recovery Consulting for
Small and Midsize Company Information Systems:
Inter-office Network Solutions
Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade business productivity.
Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.
The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.
The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.
The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.
Additional Non-stop Solutions Supported by Progent's Consultants
Progent's Microsoft and Cisco-certified support professionals can help your business to build a cost-effective, zero-downtime network that addresses major challenges covering a broad array of networking solutions and processes such as:
Business Continuity Planning
Progent's business continuity professionals can help you create a workplace recovery strategy so you can resume network functionality in the event of an IT network catastrophe. Progent can help you to create a complete disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, non-stop network solution that takes into account availability issues involving a wide array of network technologies and procedures. To read more, go to Workplace Recovery Expertise.
Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital data, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.
Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a DR solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum witness. To read more, go to Microsoft Windows Server 2016 Disaster Recovery Help.
Microsoft Windows Server 2012 Failover Clustering
Windows Server 2008 R2 introduced world-class availability and recoverability to Microsoft's clustering platform. Microsoft Windows Server 2012 R2 adds to this foundation and provides significant improvements offering more scalability, better disk storage availability for server applications, easier administration, faster failover, and additional options for designing failover clusters. For more information, see Windows Server 2012 R2 Failover Clustering Consulting Services.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a repeatable runbook for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also allows non-intrusive testing for disaster recovery, updates and fixes and can produce reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, deploy, test and maintain a disaster recovery system based on VMware SRM.
NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to provide rapid, zero data loss disaster recovery between datacenters located as far as 300km away from one another. Progent offers online or on-premises access to a NetApp MetroCluster consultant who can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your DR solution to verify adherence with industry standards and regulatory mandates.
Fault Tolerant Load Balancing
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. To find out more, visit High Availability Load Balancing.
High-Availability Colocation
Progent's Data Center professionals can help you select fault-tolerant data centers that meet the particular requirements of your company. High availability Internet Data Centers are particularly attractive to small and mid-size businesses due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to build an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for most small companies. Progent is ready to help you get all the benefits of 24x7 colo centers by offering a complete range of consulting and maintenance services. To find out more, visit Non-stop Data Centers Solutions.
Fault Tolerant Internet Connections
Progent's Cisco-certified IT professionals can show you how to build an affordable, fault tolerant Internet connection architecture that can achieve 24x7 Internet access through a broad array of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE engineers to show you how to apply the most advanced technology for 24x7 Internet connectivity to implement a cost-effective, completely redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet availability. For details, see High Availability Internet Access Solutions.
Backup and Recovery Solutions Consulting Experts
Progent can provide affordable online support from engineers skilled in a wide array of products and technologies that deliver solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent offers consulting support for all major data protection platforms such as Acronis, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can assist you to deploy, enhance, or troubleshoot backup/restore systems for a range of topologies including on-premises, remote, cloud, or a mix. For more information, go to Backup and Restore Technology Consulting.
Microsoft System Center Data Protection Manager Data Recovery Consulting
Progent's certified Microsoft System Center Data Protection Manager support professionals can help your company to develop an effective disaster recovery plan, implement a cost-effective fault-tolerante IT infrastructure, install a System Center Data Protection Manager-based recovery solution, thoroughly validate your system, educate your IT staff or local service providers how to maintain SCDPM, or provide extensive IT outsourcing services such as off-site housing of System Center Data Protection Manager machines in Progent's data center. For details, visit System Center Data Protection Manager Consulting.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help you to design, configure, operate and repair a BDR solution built on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup offers small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure storage. Headline features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for individual files and emails, extensive support for Windows Server CSV and VMware vCenter for handling larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software. To read more, go to Altaro VM Backup Consulting Services.
Consulting for Double-Take Software for Backup
Double-Take publishes a family of tools designed to provide small companies a range of cost-effective alternatives for replicating and restoring business-critical applications including Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have extensive experience integrating Double-Take technology into small business information networks to achieve an advanced state of availability and disaster recovery readiness at an affordable cost. To find out more, go to Consulting Services Double-Take Software for Backup.
CRISC-Premier Network Risk Mitigation
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's ability to design, implement, and maintain information system control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to develop and execute a workplace continuity plan based on industry best practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget. For details, visit CRISC-Certified IT risk mitigation experts.
Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and offers specialized application consulting for a wide range of business software programs, Progent is able to assist customers to find complete information technology solutions that maximize the business value of your information system. As a Registered Partner for Cisco, Progent can provide the support of certified engineers and specialists with experience in architecting, configuring and troubleshooting networking environments based on Cisco technology. The depth and breadth of Progent's IT experience and Progent's sensitivity to the requirements of small and midsize companies make Progent the ideal partner for creating and running a cost-effective, high-availability network.
How You Can Get Help from Progent's Engineers for Fault Tolerant Network Support
In order to ask Progent about professional help for high availability infrastructure, call
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802.11ac Access Point Remote Technical Support
Flex 7500 2500 Wireless Controller Computer Consultants
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
24-7 Dynamics GP/Great Plains On-site Technical Support
Remote Technical Support Dynamics GP
Progent’s Microsoft certified experts provide a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft accounting solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and configure, and with its modular design you can license only the functions you currently need, with the ability to add clients and enlarge functionality in the future. Progent’s Microsoft Dynamics GP support engineers can help you install, customize and manage the current version of Dynamics GP or upgrade smoothly from an earlier release.
Mission Critical IT Applications Remote Consulting
Technology Professional Virtualization
Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual architecture offers lower TCO of servers and faster ROI, more leveraged utilization of servers, streamlined operations, increased system uptime, and easier management. Typical usage scenarios for virtual machines include hardware consolidation, economical hosts for mission-critical legacy applications based on outdated operating systems, and inexpensive isolation of program development or pilot testing environments from production systems.
24/7/365 Juniper Junos os Cybersecurity Team
24-7 Secure Juniper Junos BGT
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Forefront TMG 2010 Professionals
24x7x365 Threat Management Gateway 2010 Troubleshooting
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of ISA Server and provides a centrally managed web gateway that acts as a one-server solution for an array of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, permits custom reporting powered by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified engineers can assist your company to plan and carry out pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint; set up Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Professional SMS Server Upgrade
Microsoft SMS Consultant
Progent’s certified consultants provide small and medium size companies enterprise-class consulting services for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment management. Configuration Manager is Microsoft's new title for the update management platform formerly known as Systems Management Server. System Center Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s certified consulting professionals can help you use SMS or Configuration Manager effectively for streamlined operating system and application installation, security patch administration, software tracking, and software license compliance. Progent's consultants can also assist you to migrate smoothly from Microsoft Systems Management Server to System Center Configuration Manager 2007.
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