Workplace Recovery Consulting Support for

Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade  business productivity.

Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.

The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.

The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.

The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.

Zero-Downtime Technologies Supported by Progent
Progent's Microsoft and Cisco-certified consultants can assist your company to design an efficient, zero-downtime network that resolves key issues covering a wide array of networking technologies and processes including:

Business Continuity Planning
Progent's disaster recovery consultants can help you create a business continuity plan in order to restore IT operations in case of an information system catastrophe. Progent can help you to create a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, high-availability network solution that takes into account reliability issues covering a broad range of infrastructure technologies and procedures. To find out more, visit Workplace Recovery Consulting.

CRISC-Premier IT Risk Management
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify a consultant's skills to design, implement, and maintain information system controls to reduce network risk. Progent can provide the services of a CRISC-certified consultant to help your company to develop and execute a workplace continuity or disaster recovery strategy that follows industry best practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget. To find out more, go to CRISC-Certified network risk management experts.

Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 introduced important enhancements in scale, throughput, manageability, cybersecurity, application compatibility, Linux co-existence, Kubernetes networking, and hybrid integration of local and cloud assets. Top enhancements of Windows Server 2019 are Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud resources, System Insights for utilizing advance predictive intelligence to manage local networks, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets technology for creating and managing large high-availability scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from legacy editions of Windows Server. For more information, see Microsoft Windows Server 2019 Fault-tolerant Failover Clustering Support.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a disaster recovery solution built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness. For details, visit Windows Server 2016 Disaster Recovery Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a consistent process for recovering applications and services rapidly following a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and maintain a DR system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to provide rapid, zero RPO disaster recovery between sites that are up to 185 miles (300km) apart from each other. Progent offers access to a certified NetApp MetroCluster expert who can assist your business to design, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing guidance with tasks like assigning disk pools, determining aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your DR solution to verify compliance with industry standards and regulatory requirements.

Network Load Balancing
Progent offers fault tolerant load balancing support covering system load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery technology including Cisco Content Engine. Fault tolerant load balancing products for which Progent offers consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. For more information, see High Availability Load Balancing.

Zero Downtime Colocation
Progent's Data Center consultants can show you how to find zero-downtime data centers that meet the specific requirements of your company. High availability Internet Data Centers are particularly attractive to small and mid-size companies due to of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Attempting to build an on-site data center that offers even a basic degree of fault tolerance is too costly for the majority of small businesses. Progent can show you how to reap all the advantages of 24x7 colocation facilities by offering a full array of engineering and maintenance services. To learn more, go to Non-stop Internet Data Centers Expertise.

Non-stop Internet Access
Progent's Cisco-certified network engineers can help you design an affordable, high availability Internet connection solution that can deliver 24x7 Internet access via a wide array of high availability Internet network solutions including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE consultants to help you utilize the most up-to-date technology for 24x7 Internet access to build an affordable, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections. To learn more, go to 24x7 Internet Connectivity Solutions.

Backup and Restore Technology Consulting
Progent can provide affordable remote support from consultants with expertise in a broad range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations plus laptops and handhelds. Progent can provide expertise for leading backup products including Acronis, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help your company to install, enhance, or maintain data backup solutions for a variety of topologies such as on-premises, edge to datacenter, cloud, or hybrid. To learn more, visit Backup and Restore Solutions Consulting and Support Services.

Microsoft System Center Data Protection Manager Backup and Recovery Consulting Experts
Progent's certified Microsoft SCDPM engineers can help your company to create an effective disaster recovery strategy, implement a cost-effective fault-tolerante IT infrastructure, configure a Microsoft System Center Data Protection Manager-powered backup and recovery solution, comprehensively validate your DPM system, educate your IT staff or regular consultants how to maintain Microsoft SCDPM, or provide complete information technology support outsourcing including off-site housing of virtual or physical SCDPM servers in Progent's data center. To read more, visit System Center Data Protection Manager Consulting.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist your business to design, configure, operate and repair a backup and disaster recovery system based on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consultants.

ProSight Data Protection Services Altaro VM Backup Software for Backup and Disaster Recovery
Hornetsecurity's Altaro VM Backup provides small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup includes high-end features such as Immutable Cloud Storage for enhanced protection from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a broad range of remote or on-premises services to help you to design, deploy, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup technology. For details, see Altaro VM Backup certified consultants.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not have native support for key data protection capabilities like Exchange backups or greater than 30-day point-in-time data recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup delivers a full-featured BDR solution for automatic backup and quick recovery of all your organization's M365 mailboxes, Microsoft Teams Chats, SharePoint documents, OneDrive for Business files, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup provides an affordable backup-as-a-service solution that guards M365 components against data loss or corruption resulting from human or software error, malicious deletion, and cyber attacks like ransomware. For details, visit ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS ECHO automates your backup activities and enable fast recovery of critical files, apps and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class support to configure ProSight DPS ECHO to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Find out more about ProSight DPS ECHO managed cloud backup.

ProSight DPS 360 Backup Solutions
Progent's data protection experts can assist your company to create, implement and debug a backup solution based on MSP360 software. MSP360 enables file or image-based backup/restore for VMs and physical computers, works with all popular public clouds, and allows businesses to create a data protection ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from user mistakes, computer errors, malicious insiders, and external attacks such as ransomware. To read more, visit ProSight DPS 360 Backup services.

Consulting Services Double-Take Solutions for Data Backup and Recovery
Double-Take offers a family of tools intended to provide small businesses a variety of cost-effective alternatives for backing up and recovering business-critical applications including Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds incorporating Double-Take Software products into small company information networks to achieve a high state of fault tolerance and business continuity capability at a budget-friendly price. To learn more, visit Consulting Services Double-Take Software for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and provides professional application expertise for a broad range of small business software programs, Progent can assist clients to arrive at complete information technology solutions that optimize the business value of your IT network. As a Registered Partner for Cisco, Progent can provide the expertise of premier consultants and specialists with experience in designing, configuring and troubleshooting networking solutions based on Cisco products. The broad scope of Progent's IT experience and Progent's familiarity with the needs of small and midsize businesses make Progent the ideal partner for creating and maintaining a cost-effective, high-availability network.

How to Contact Progent's Experts for Support for High Availability IT Systems
To contact Progent about technical expertise for non-stop infrastructure, phone 1-800-993-9400 or go to Contact Progent.