Most companies with more than one office have some type of IP-based interoffice communications method. Common connectivity solutions include legacy frame relay lines, private T1 circuits, managed VPN, private IP, and unmanaged Internet VPNs. Communications failures for these interoffice links can significantly downgrade business productivity.
Loss of interoffice connectivity means that users in remote offices are cut-off from key central systems and can be left without the ability to perform even the most basic day-to-day functions required to carry out critical business transactions. As a result, customers are disappointed, orders are delayed, and the afflicted business pays for workers to wait for the network to come back online.
The vast majority of small business interoffice communications infrastructures have virtually no fault tolerance. A single downed communications line or a single router failure can bring vital business processes to a halt. All too often, single-point failures can take hours, and occasionally days, to repair. Progent's Cisco-certified CCIE engineers have the knowledge and experience to design and implement sophisticated fault-tolerant architectures for interoffice connectivity. Progent's consultants are expert at fault-tolerant Cisco router configuration based on Interior Gateway Protocols including OSPF, or Open Shortest Path First, and EIGRP, or Enhanced Interior Gateway Routing Protocol.
The explosion of low-cost Internet connectivity options provides new opportunities to create affordable, truly fault-tolerant, fully redundant interoffice connections that seamlessly failover in the event of a single-point breakdown. In the past, the high cost of private T1 lines often exceeded reasonable cost/risk assessments for small businesses. But with the diverse selection of low-cost DSL, cable modem, and wireless ISP connections now available, companies can craft cost-effective solutions that offer protection from single points of failure. By utilizing the advanced fault-tolerant features available in Cisco's IOS operating system, critical failures can be made invisible to users. With proper alert mechanisms, in-house IT resources or outside consultants can work efficiently to restore primary communications links without working under the intense pressure associated with crippling outages.
The business case for implementing fault-tolerant interoffice connectivity has never been more compelling. Low-cost DSL links can be configured as a backup to expensive T1 private lines for as little as 1/20th of the monthly operating cost of the primary link. The availability of business-class wireless links makes it possible to create a fault-tolerant communications architecture that completely eliminates the risk of rare but debilitating wired network failures, such as fiber cuts caused by construction work, or traffic accidents that take down utility poles or telephone wiring junction boxes. These solutions are affordably priced and offer acceptable performance in failover situations.
Zero-Downtime Technologies Offered by Progent's Experts
Progent's Microsoft and Cisco consulting experts can help your company to build an efficient, zero-downtime environment that resolves key issues encompassing a wide range of infrastructure solutions and operations such as:
Disaster Recovery Planning
Progent's disaster recovery consultants can show you how to design a workplace recovery plan that will allow you to restore network operations in the event of an IT network catastrophe. Progent can assist you to create a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, high-availability system architecture that addresses reliability issues involving a wide range of network technologies and processes. For details, visit Disaster Recovery Consulting and Support Services.
CRISC-Premier IT Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify a consultant's skills to plan, implement, and maintain information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to help your company to develop and execute a workplace continuity or disaster recovery plan that follows industry best practices identified by CRISC and geared to match your company's risk appetite, business objectives, and IT budget. For more information, see CRISC-Premier IT risk control experts.
Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 features significant improvements in capacity, performance, manageability, security and compliance, app compatibility, Linux co-existence, Kubernetes technology, and hybrid combinations of on-premises and cloud-hosted resources. Top enhancements of Microsoft Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid on-premises/cloud resources, System Insights for utilizing advance predictive analytics to control on-premises environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container orchestration with Kubernetes, Cluster Sets technology for deploying and managing large non-stop scale-out clusters, and Storage Migration Service for streamlining the upgrade process from outdated editions of Windows Server. To learn more, visit Windows Server 2019 Fault-tolerant Failover Clustering Support.
Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point. For details, go to Microsoft Server 2016 Disaster Recovery Consulting.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for restoring applications and services quickly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also supports non-disruptive testing for site recovery, updates and fixes and can produce audit reports to verify full service recovery, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and manage a disaster recovery solution based on VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles (300km) apart. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can help you to plan, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing help with procedures like assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR system to prove compliance with industry standards and regulatory requirements.
Network Load Balancing
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching products including Cisco Content Engine. Fault tolerant load balancing products for which Progent offers consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. For more information, see Fault Tolerant Load Balancing.
Fault Tolerant Internet Data Centers
Progent's Data Center engineers can help you identify fault-tolerant data centers that meet the specific requirements of your business. High availability off-site data centers are especially appealing to small and mid-size companies because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to create an on-site data center with even a basic degree of fault tolerance is financially prohibitive for the majority of small organizations. Progent can help you get all the advantages of high-availability colo sites by offering a complete range of consulting and maintenance services. For details, go to Fault Tolerant Data Centers Expertise.
High Availability Internet Connections
Progent's Cisco-certified IT professionals can help you design an economical, high availability Internet connection solution that can achieve non-stop Internet connectivity through a broad array of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the most up-to-date technology for 24x7 Internet connections to implement an economical, completely redundant Internet network with automatic failover and other features to deliver non-stop Internet availability. To read more, go to High Availability Internet Connectivity Solutions.
Backup and Recovery Solutions Consultants
Progent offers affordable online access to IT engineers with expertise in a wide range of utilities and services that deliver solutions for protecting Windows, Mac, and Linux physical and virtual servers and workstations as well as notebooks and smartphones. Progent can provide consulting support for leading backup products including Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist you to deploy, enhance, or troubleshoot backup systems for a variety of topologies including local, remote, cloud-based, or hybrid. For details, visit Backup and Restore Technology Consulting Services.
System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting Experts
Progent's expert Microsoft System Center Data Protection Manager support professionals can assist your company to develop an effective workplace recovery strategy, design an affordable fault-tolerante IT infrastructure, install a Microsoft System Center Data Protection Manager-powered backup and restore solution, comprehensively validate your system, train your IT personnel or regular consultants how to maintain SCDPM, or provide complete information technology outsourcing services such as off-site hosting of Microsoft SCDPM machines in Progent's data center. To read more, go to System Center Data Protection Manager Expertise.
Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your own storage hardware. Barracuda Backup protects vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist you to design, integrate, manage and troubleshoot a BDR system based on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consultants.
ProSight Data Protection Services Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports low-cost backup to Azure storage. Progent is a certified Altaro partner and can provide a broad array of remote or onsite services to help you to plan, deploy, manage and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology. To find out more, visit Altaro VM Backup consulting services.
ProSight Data Protection Services Altaro Office 365 Total Backup Solutions
Office 365 offers rudimentary archiving but does not include native support for vital data protection services like Exchange Online backups or long-term point-in-time data recovery for OneDrive for Business or SharePoint. Altaro Office 365 Total Backup delivers a full-featured platform for automatic backup and rapid restoration of all your organization's O365 mail, Teams Chats, SharePoint sites, and OneDrive for Business data. Progent is a certified Altaro partner and has designed ProSight Data Protection Services (DPS) O365 Total Backup to deliver end-to-end managed services for Altaro's Office 365 back/restore suite. ProSight Data Protection Services Office 365 provides an affordable backup-as-a-service (BaaS) solution that defends Office 365 apps against data loss resulting from human or software mistakes, malicious deletion, and malware assaults such as ransomware. To read more, go to ProSight Data Protection Services Altaro O365 Backup solutions.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS ECHO automates and monitors your backup processes and enable fast recovery of vital data, apps and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS ECHO can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to set up ProSight Data Protection Services ECHO to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can help you to restore your critical data. Read more about ProSight Data Protection Services ECHO managed cloud backup.
ProSight Data Protection Services 360 Backup Services
Progent's data protection experts can assist you to create, deploy and debug a backup plan built around MSP360 software. MSP360 enables file or image backup/recovery for VMs and physical machines, supports all popular public clouds, and permits you to build a backup solution with a minimum RTO and a defined RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to protect against data loss caused by human mistakes, computer errors, malicious users, and external attacks like ransomware. For more information, go to ProSight DPS 360 Backup solutions.
Consulting Services Double-Take Solutions for Backup/Restore
Double-Take Software offers a family of products intended to provide small and midsize companies a range of affordable solutions for backing up and recovering vital workloads including Exchange, SQL, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have in-depth experience integrating Double-Take Software products into small company information systems to achieve an advanced state of fault tolerance and business continuity readiness at an affordable cost. For details, go to Consulting Services Double-Take Solutions for Data Backup.
Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and offers high-level application support for a broad variety of small business software programs, Progent is able to help clients to arrive at complete IT solutions that optimize the business value of your network. As a Registered Partner with Cisco, Progent can provide the support of certified engineers and specialists with expertise in architecting, configuring and managing infrastructure environments built on Cisco products. The extent of Progent's IT know-how and Progent's sensitivity to the requirements of small and midsize companies make Progent a great resource for building and running a cost-effective, fault-tolerant network.
How to Get in Touch with Progent's Experts for Support for Fault Tolerant Networks
If you wish to ask Progent about engineering expertise for high availability computing, call 1-800-993-9400 or refer to Contact Progent.