Additional Topics of Interest

Largest Consulting NetApp MetroCluster
NetApp MetroCluster Disk Pools Consultant Services

NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery between sites located up to 300km apart. Progent's roster of seasoned IT consultants can assist your business to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by providing help with procedures like assigning disk pools, determining aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster DR solution to show compliance with industry standards and regulatory requirements.

City Government Exchange Consultant Services
School District Exchange Consultancy

Progent has extensive experience providing a full-spectrum of remote IT support and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the industry's pioneers in delivering advanced online network consulting and has delivered IT solutions to clients in all 50 states. Online support saves travel expenses and solves issues more quickly than on-premises support.

Tech Services Access to External Support Databases
Access to External Support Databases Computer Service Companies

Progent's team of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry experience, at the forefront of IT support, executing a wide range of technical projects for an extensive mix of businesses. Each Progent consultant shares a refined collection of individual best practices which are combined into shared best practices standards that Progent teaches its support personnel. This means that you get not only expert IT help, but also a support engineer with field-tested methods for using technical knowledge to repair actual IT problems quickly.

Computer Consultant High-Availability Failover Clustered Servers
Microsoft Windows Server 2003 Cluster Online Support

Progent provides Microsoft Windows Cluster Server support to help your company utilize fault-tolerant clustered servers designed to deliver 100% operation. Windows cluster servers for zero-downtime systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too plan non-stop clustered server solutions around Windows Server Cluster 2003, Progent's Premier Windows engineers make sure that your fault-tolerant server clusters are configured to maximize the business advantage of your information system.

24x7x365 Network Consultant Internet Security and Acceleration Server
ISA 2000 Server Specialist

Progent's Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your business system from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.

SCVMM 2012 NVGRE Gateway Online Support
Microsoft Virtual Machine Manager Remote Support

Progent can assist organizations of any size to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your business to move from an earlier version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your existing SCVMM environment so you realize the highest possible return on investment.

ProSight Private Cloud Hosting Services Professional
Consultant Private Cloud Hosting for Virtual Data Centers

Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's servers in an environment that delivers the highest level of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are built on mature virtualization technologies that enable small businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

Small Business Technology Consulting Services
Small Company Computer Engineer

If you have a company network with 10 to 50 network users, Progent's IT outsourcing services save your company from over-reliance on an individual independent service provider while giving you affordable and reliable access to high-quality technical expertise. By delivering IT support help when you require it, providing specialized knowledge for critical applications, offering value-added support such as automated server monitoring, and billing only for support you receive, Progent offers you an economical way for maximizing the business value of your small office network. Progent is the intelligent way for small organizations to create and support a reliable and safe information system and to have quick access to the experienced consulting typically restricted to businesses who can afford a sizeable internal IT organization.

Network Consulting Microsoft Windows 11 Evaluation
Windows 11 Microsoft Deployment Toolkit Engineer

Progent's Windows 11 experts offer a range of services for Windows 11 including cloud and hybrid solutions, mobile management, telecommuter connectivity, security and compliance, centralized provisioning, and Call Center services.

Server Support Network Architecture
Project Planning Remote Support

For corporations with branch offices in California or any region served by Progent's engineers, Progent's Microsoft-Premier network consulting professionals and authorized Cisco network consultants can provide a range of network support services including project planning, SOX compliance, site moves, corporate security, network architecture, local or remote branch office support, and troubleshooting for data center hosting facilities. A Progent IT consultant can help you design a multi-office information system that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help major enterprises design, deploy and support massive rollouts of the latest versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you deploy Cisco products for connection solutions that incorporate basic, high-speed, integrated, and remote networking.

Antispam Support and Help
Antispam Support and Setup

E-Mail Guard is Progent's affordable anti-spam and virus protection solution that offers small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other forms of email-borne assaults on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-based spam filtering and antivirus services that defuse email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server vendor, hardware technology, or geographic location.

Office SharePoint Server 2003 Remote Support Services
Microsoft Certified Windows SharePoint Services Support

Progent's Microsoft-certified consultants can show you how to rationalize the business case for deploying Microsoft SharePoint Server 2007, advise you on the appropriate version of SharePoint Server for your application, provide configuration and deployment expertise, help you to install Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint Portal Server 2007, develop a company-wide security plan that incorporates portal solutions, and provide troubleshooting and Help Desk services.

Supplemental Call Center Online Consulting
Co-managed Heldesk Specialist

Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

Unified Contact center Technical Consultant
Integrated Services Routers Network Engineer

Cisco Cisco Unified Communications Manager (Unified CM), originally known as CallManager, operates as the core of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express provide a location-independent IP-PBX by integrating tightly with applications that include Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and on-premises support to assist businesses of any size to create and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent's consultants can assist with any aspect of Unified CM configuration and troubleshooting in areas such as integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.