Business Continuity Support for
Small and Midsize Business Computer Networks:
Interoffice Connectivity Solutions
Additional Topics of Interest
MSP360 B2 Backup Storage Online Support Services
MSP360 Exchange Mailbox Backup On-site Technical Support
Progent's data protection experts can help your company to design, deploy and troubleshoot a backup plan built around MSP360 technology. MSP360 enables file or image backup/recovery for VMs and physical computers, supports all popular public clouds, and permits businesses to build a backup ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss caused by user mistakes, computer glitches, ill-intentioned users, and malware attacks like ransomware.
Online Support Threat Management Gateway
Forefront TMG 2010 Technical Consultant
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of ISA Server 2006 and provides a centrally administered web gateway that acts as a single-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting features, allows customized reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can assist your company to plan and execute pilot and production implementations; integrate Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help you to migrate economically to Forefront TMG 2010 from ISA Server.
Support Outsourcing Exchange Server 2003
Microsoft Exchange Network Engineer
Progent's Microsoft Certified engineers offer world-class support for major deployments of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange Server rollouts or upgrades and can supply onsite personnel to help large companies with installations of Exchange Server in the or any region served by Progent's consultants.
Microsoft Certified Expert Specialists Comprehensive Event Management
Microsoft System Center Operations Manager Setup and Support
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer companies of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises technical support to help you to fix critical issues detected by SCOM 2012.
Wave 2 Wi-Fi controller Consultant
WLAN controller Support
Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of wireless access points, optimizing Wi-Fi performance by reducing the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening security by detecting threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
24x7 Computer Consulting Database Programming
Database Applications Consultant Services
Progent's Microsoft-certified database consultants can provide small and midsize businesses online support for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include software installation and configuration, application architecture and coding, management services, synchronization solutions, capacity planning, performance optimization, migration, information security, backup and recovery systems, troubleshooting, and training.
Windows Server 2012 R2 Cloud Consulting Services
Windows Server 2012 R2 Data Deduplication Network Consulting
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support staff, create an enterprise-wide security strategy, streamline network management, help with creating applications, and build and test a DR/BC plan.
Best Work from Home Data Protection Online Help
Remote Workforce Data Protection On-site Technical Support
Progent can help small and medium-size businesses to plan, configure, validate and manage data protection solutions for at-home workers.
Citrix XenDesktop VDI IT Consulting
Citrix Desktop Studio Network Consulting
For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop solution that improves the business impact of your information system; integrate XenDesktop software with your servers, user computers, and printers; upgrade your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced remote technical support. Progent can also train your IT staff to follow industry leading practices to manage your XenDesktop solution efficiently.
Project Management Test Lab Consultants
Bandwidth Throttling Test Lab Professional
Progent's Test and Training Lab at the QTS Colocation Center can be used for testing line-of-business applications, creating efficient migration methodologies, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without adequate in-house resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping critical IT initiatives on schedule.
An index of content::
Troubleshooting ProSight Windows Server Management
24/7 Desktop Monitoring and Reporting Setup and Support
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of vital assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt your business.
Oracle Enterprise Manager Consult
Oracle Enterprise Manager Consult
Progent offers affordable online access to an authorized Oracle DBA consultant or an Oracle software developer. Progent can provide comprehensive database administration services for any version of Oracle's RDBMS platform and can also assist you to design, create, update, or fix Oracle database applications written with SQL and PL/SQL. Progent also provides consulting for Streams replication tools and Oracle Recovery Manager.
Award Winning Online Technical Support Microsoft Software Update Services
Windows Server Update Services Professional
Microsoft Windows Server Update Services enables IT administrators to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and easily manage the installation of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial configuration of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, establishing the Group Policy settings, and ensuring your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your network environment.
24 Hour Help Desk Outsourcing Services Consultant Services
Call Center Outsourcing Services Onsite Technical Support
Progent’s Shared Call Center service makes it possible for your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
802.11 Wireless LAN Online Support
Wi-Fi Network Support and Setup
Progent can show you how to plan, configure, manage, and repair a viable Wireless LAN architecture, recommend appropriate technology, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to create a complete wireless system security plan that is well aligned with the security strategy for your overall corporate network.
Enterprise Windows 2003 Network Consulting Firms
Top Quality Network Architecture IT Consulting
For large businesses, Progent can supplement internal network support groups by offering world-class background in deploying key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can act as a seamless local supplement of corporate network management. Progent’s enterprise consulting services include company-wide security, remote branch office support, system design, Sarbox conformance, project management, and world-class service for multi-site office environments based on Enterprise Windows 2003. Progent can offer on-site consultants and specialists to assist with a site relocation or branch move, or a system designer to assist with building or utilizing an Internet Data Center or co-location site.
ProSight Email Directory Harvest Protection Consult
Emergency ProSight Email Guard Content Filtering Specialists
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
IoT device patch management Consultant
VoIP phones patch management Consultant Services
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24/7/365 MCSE Expert Certified Remote Consulting SharePoint Server
SharePoint Server 2010 Support and Help
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a common spot for your employees or customers to access, organize, distribute and interact with relevant information, documents, and applications and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge they’ve created in a manner that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can help you to maintain your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Microsoft Certified Information Technology Consulting Firms
Microsoft Certified Design Consultant
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your business more complete technical solutions for your information network.
Case Study Building to Building Wireless
Building to Building Wireless Example Application
Progent provided a wireless integration environment that enabled a school to increase efficiency and avoid the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless solution provided improved performance and dependability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it offered immunity to local interference.
Two-factor Authentication Professional
24 Hour Setup and Support Duo Zero Trust Cybersecurity
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.
At Home Workforce Infrastructure Computer Engineer
At Home Workforce Infrastructure Setup and Support
Progent can help small and mid-size businesses to design, deploy and debug the network infrastructure required for at-home workers.
System Center 2016 and Exchange Integration IT Consultant
System Center 2016 and Office 365 Integration Technical Support
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
ISA 2000 Server Integration Support
Urgent Expert Microsoft Certified ISA Server Computer Consultants
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security solutions for information systems with many sites, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Microsoft Windows Server 2016 Information Assurance On-site Support
Online Support Windows Server 2016 Hybrid Solutions
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point.
Microsoft Office SharePoint Server 2013 Remote Consulting
SharePoint Server 2010 Computer Consulting
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a common location for your workers or customers to connect to, manage, distribute and manipulate useful data, files, and software and to communicate with other people. SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the knowledge they’ve created in a manner that makes data convenient to find, retrieve and apply. Progent's SharePoint experts can assist your organization to manage your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Double-Take Software Specialist
IT Consulting DoubleTake Carbonite Backup and Restore
DoubleTake/Carbonite Software offers a selection of products intended to provide small companies a range of affordable solutions for replicating and recovering business-critical applications such as Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company information systems to create a high state of fault tolerance and business continuity readiness at a budget-friendly price.
Consultant Services ProSight password management
IT documentation management Professionals
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can save up to half of the time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it.
Windows and Solaris Support and Integration
UNIX with Windows Support and Help
Progent's UNIX platform consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient single source to help you build and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
IT Manager Cisco
Consulting Firm Cisco
Progent's CCIE-certified networking consultants have extensive experience helping ISPs to design, implement, administer, tune, and debug fault-tolerant, extensible network environments appropriate for shared public networks.
Exchange 2019 Compliance Integration Support
Network Engineer Exchange 2019 Compliance
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
24x7 ProSight Remote Desktop Management Remote Technical Support
Urgent ProSight Windows Server Management Outsourcing
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of critical devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to impact productivity.
Support Outsourcing Exchange 2013 Upgrade
Exchange 2013 Project Planning Engineer
Microsoft Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact vital areas such as manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management for Microsoft Exchange 2013.
24 Hour Email Intent Analysis Consult
24-7 Email Image Spam Protection Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver centralized control and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Engineer Microsoft Windows Server 2008 R2
Windows Server 2008 BranchCache Specialists
Windows Server 2008 is an important advance in making information networks more secure and fault tolerant, easier to virtualize and manage, faster, and able to provide a better platform for web hosting and development. Progent can assist your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing certified consulting, technical support, education, temporary staffing, monitoring, and security expertise.
Top Ranked Microsoft Hyper-V 3.0 Virtual Server Setup and Support
Microsoft Hyper-V 3.0 Server Virtualization Services
Widows Server 2012 R2 Hyper-V enhances virtualization in important areas such as multitenancy, flexible network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your business to benefit from Hyper-V to deploy and manage virtual servers to cut IT costs and improve availability.
Private Cloud Solutions Specialist
Small Business Private Clouds Specialist
Progent's Private Cloud Hosting and Management service provides complete hosting of a small or mid-size company's servers in an environment that gives the highest degree of availability and expandability and is also easy to transfer to any data center. Progent's Private Cloud Hosting services are based on proven virtualization architectures that allow small companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Technology Professional Citrix Xen Hypervisor
Professional Citrix Virtualization
Progent's Citrix-accredited consultants can assist you to understand the business advantages of XenServer as well as other Citrix platforms, and can assist you to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current XenServer deployment and show you how to optimize consolidation, responsiveness, protection, availability, and recoverability.
Consultancy Herakles/QTS Test Lab
Bandwidth Throttling Test Lab Professionals
The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting mission-critical applications, creating efficient system upgrade procedures, evaluating and tuning performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT projects on schedule.
Top Ranked Tracking Service Costs Technical Support
Services Documentation Integration Support
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or small service organizations who offer minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support reports sent by each consultant to every client. The practice of detailing and organizing service records results in more effective support and eliminates a variety of common problems such as when a service customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Microsoft Support and Integration Microsoft 365 Deployment Readiness
Microsoft 365 authentication Specialist
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online, Exchange Online} solution. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget.
Short Term Staff Augmentation Services Technical Support
Immediate IT Staff Augmentation Services Integration Support
Progent's temporary staff augmentation services enable organizations to meet sudden increases in demand for network professionals without incurring the expense and hassle associated with identifying and hiring reliable technical help and without increasing your permanent workforce.
Service Reporting Computer Consulting
Network Consulting Service Reporting
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or small support organizations who provide minimal documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the service reports sent by each consultant to every customer. The discipline of detailing and archiving support records results in more effective service and eliminates a variety of typical misfortunes such as when a service client is effectively held hostage to a consultant who won’t release vital service information.
After Hours Dynamics GP Migration Planning Professional
Microsoft Dynamics GP System Upgrade Consultant
Progent's consultants have delivered support for Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, software development, education, and debugging since the product's original release. Progent offers high-level support for upgrading legacy Dynamics GP deployments. Progent can help you to plan, validate, and implement a cost-effective upgrade from a a legacy version of GP to the current version of Dynamics GP.
24-Hour Small Office Remote Consulting
Small Business Network Consultant
If you have a company IT system with 10 to 50 desktop clients, Progent's computer outsourcing services save your business from dependence on single independent consultant while giving you cost-effective and dependable access to enterprise-class technical expertise. By delivering network support service when you need it, offering specialized knowledge for key technologies, delivering value-added services such as automated server monitoring, and charging only for support you receive, Progent gives you an affordable way for maximizing the productivity and profitability of your small office network. Progent is the intelligent way for small organizations to create and maintain a robust and safe IT network and to have fast access to the skilled consulting ordinarily available only to enterprises who are able to afford a sizeable internal IT organization.
Microsoft Exchange 2007 Consult
24x7x365 Exchange Server 2007 Online Help
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business needs.
Urgent Ubiquiti Wi-Fi access point Computer Engineer
Smartphone Integration
Progent's Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to integrate, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
iPhone patch management Specialist
Specialist Security patch management
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Microsoft Office 2000 Small Business Computer Consultants
Microsoft Office Consulting Services
Progent’s IT outsourcing packages provide economical network support for small companies. Whether it includes planning system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT technical services can reduce expenses and minimize risks, permitting IT service budgets to increase in a more moderate and manageable manner than is possible by building up a large, all-purpose internal network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust system foundation for your critical applications powered by Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Troubleshooting Catalyst Ethernet Switch
CCIE Certified Catalyst 2940 Switch Troubleshooting
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain the full benefits of bringing intelligent services to their networks. Cisco's switching product line allows you to enable features that make your IT network sufficiently robust to accommodate time-critical requirements, scalable to facilitate growth, safe enough to guard confidential data, and designed for prioritizing and managing traffic flows to streamline system performance. Progent's CCIE certified engineers can show you how to select and deploy Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISSP certified security consultants can help you develop a comprehensive security plan and configure Catalyst switches so they help support your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
At Home Workers Infrastructure Integration Services
Technology Consulting Services At Home Workforce Network Infrastructure
Progent can assist small and medium-size companies to plan, implement and troubleshoot the infrastructure to support work-from-home employees.
Cisco Firepower NGIPS Help and Support
Firepower Remote Support Services
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's security services to create and centrally control IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Office Web App Small Business Computer Consulting Firm
Small Business Specialist Office Web App
Progent's certified Office and Microsoft 365 consultants can assist companies to integrate Microsoft Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless solution that provides quick ROI and enables improved business results. Progent can assist you to integrate Microsoft Office or Microsoft 365 applications with one another and with other key Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also help you to resolve compatibility issues with various releases of Microsoft Office and can provide customized online training to individuals and teams.
Expertise for IT Service Providers Remote Support Services
IT Services for Service Firms IT Consultants
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting engineers under your own brand as a transparent extension of your IT consulting team.
Meraki Switch Planning Consultant
Meraki Switch and AP Online Support Services
Cisco's Meraki family of access and aggregation switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting to assist you to design and deploy an efficient network solution that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, define policies to ensure compliance, develop and test a disaster recovery plan, and resolve technical issues associated with any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking solution.
CISSP Certified Security Arizona Network Design and Consulting
Cisco Wisconsin Business Computer Server Companies
Progent’s Technical Response Center provides national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support experts provide telephone help and online secure network access to troubleshoot and resolve technical problems quickly and economically. The scope of technical expertise represented by Progent's team of country-wide support professionals allows Progent to escalate even the most difficult network issues to qualified specialists as needed.
Consultant Services MSP360 Backup
On-site Support MSP360 Managed Backup
Progent's data protection experts can help you to create, deploy and troubleshoot a backup solution based on MSP360 technology. MSP360 enables file or image backup/recovery for VMs and physical machines, works with all leading public clouds, and allows you to build a backup ecosystem with a minimum RTO and a defined RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from human miscues, computer glitches, malicious users, and malware assaults such as ransomware.
Online Support Services Data Center
Data Center Colo Support
Progent’s data center IT services are designed for businesses with hardware housed at IDCs or data center colocation hosting facilities and in need of timely on-premises help at the colocation facility as well as remote support from Microsoft and Cisco Premier experts. Progent offers a complete array of IDC and data center and colocation support services including system topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications networking, design and installation of fault tolerant configurations, architecting and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and planning high-availability server and storage clustering configurations.
Contact Progent
Contact Progent
For small organizations considering Progent's IT outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
Largest Forefront Threat Management Gateway Security Firm
Internet Security and Acceleration Server 2006 Consulting
Microsoft ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any sized business against a broad variety of attacks. Progent's Microsoft-certified ISA Server 2006 support professionals can help you plan, cost-justify, pilot, implement, configure and support the any version of ISA Server 2006 on your network.
Technology Consulting SCCM Reporting
SCCM Central Administration Site Configuration
System Center Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, enables secure end-user self service, and offers a common point of control for administering multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help businesses of any size with any aspect of designing, implementing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
MySQL Clustering Professionals
MySQL application development Specialist
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS DBA or software programmer and can assist organizations of all sizes to integrate and support MySQL in a reliable network environment that offers advanced performance, expandability, and security. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.
24-Hour SQL Server Capacity Planning Programming
Microsoft T-SQL Reports
SQL Server 2005 offers indispensable, standardized tools to computer experts and network users, reducing the difficulty of creating, deploying, administering, and accessing enterprise information and database applications on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in designing and building information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
IT Consultants Exchange 2007 Edge Server
Microsoft Exchange Online Support
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids network downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent has the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
On-site Support Zero Trust Security
Support and Help Multi-factor Authentication
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Android, and other personal devices.
Exchange 2013 Upgrade Professional
Exchange 2013 Compliance Professionals
Exchange 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and delivers important new features plus a revamped architecture. These enhancements affect key areas such as manageability, high availability (HA), compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable online consulting and management services for Exchange Server 2013.
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