Progent's Citrix-certified experts can assist your business to design, install, manage, and support a virtualized application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support experts can help you to manage and maintain an off-site datacenter that features high availability, enhanced protection, and fast disaster recovery.
Colocation data centers make it possible for companies to share world-class facilities for hosting computer hardware that runs vital applications. Progent's Microsoft and Cisco premier consultants can assist your small business with all facets of your colocation program including selecting and migrating to a colocation site, creating network topology, defining hardware, on-premises and on-line maintenance, setting up remote system management, and training your support staff.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity ecosystem that extends across your on-premises and cloud resources and guards all users anywhere with any endpoint device.
Progent provides small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security vendors such as WatchGuard, Juniper, and SonicWall. Progent can help you create a detailed security strategy and select appropriate technologies from a variety of vendors to achieve your security goals while sticking within your spending limits.
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your current Windows 2000 Servers and can simplify network administration, provide tech support and repair, and strengthen security. Progent can also show you how to design, rationalize, and execute a plan to migrate from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up test installations to eliminate the technical risk associated with moving to Windows Server 2003 by identifying potential hardware and application compatibility problems.
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of skill that information security professionals are expected to learn. It provides business management the confidence that consultants who have qualified for their CISM credential possess the experience and knowledge to provide effective security administration and consulting consulting.
Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.
Progent's Microsoft-certified consultants can provide remote or in-person support to help businesses of any size to design, deploy, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing particularly challenging problems, or comprehensive project management support. Progent's consultants can also help your business to design SCDPM 2012 into a comprehensive disaster recovery plan.
Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other email infrastructure to lower capital costs and administrative overhead. You can configure Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to assist your organizations to evaluate the benefits of Exchange Online, design a solution that aligns with your business needs and budget, implement an efficient move from your current Exchange organization to one that includes Exchange Online, train your IT staff and end users, and provide as-needed consulting and technical support.
Progentís Wireless Consulting Services provide a fast, economical way for businesses of all sizes to configure, manage, monitor and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from any older version of Windows. Online and on-premises assessment and upgrade services for Windows 10 provided by Progent's consultants include Return on Investment estimates, project management, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, automated deployment and management, infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and post-migration technical help.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual infrastructure offers lower total cost of ownership of hardware and faster return on investment, more efficient use of physical computers, streamlined operations, enhanced network uptime, and easier manageability. Typical uses for virtual machines include resource consolidation, low-cost platforms for line-of-business legacy software based on obsolete operating systems, and affordable isolation of software development or evaluation environments from production systems.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can provide affordable online access to consultants skilled in a broad range of products and technologies that deliver solutions for backing up Windows, Mac, and Linux servers and desktops plus laptops and handhelds. Progent can provide consulting support for leading data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can assist you to deploy, enhance, or maintain backup/restore solutions for a variety of architectures such as local, remote, cloud-based, or a mix.
Microsoft SQL Server 2008 offers powerful, familiar tools to computer experts as well as to information workers, reducing the difficulty of creating, integrating, managing, and using enterprise data and database applications on platforms ranging from handheld devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with real-world expertise and broad knowledge in designing and deploying information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the background to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
Progent offers a broad array of cost-effective consulting and support services to assist your business to deploy, configure, troubleshoot, and administer desktop PCs and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online technical support for single computers or notebooks or help you to design and implement a company-wide rollout of new or updated OS software and applications. Progent can also provide consultants and technical workers to help you to prepare for and implement an office move or consolidation designed to cause minimal disruption of your business.
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving business needs. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progentís Technical Response Center (TRC) provides nationwide extended hours remote assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone support and online secure network connection to troubleshoot and repair network problems quickly and affordably. The scope of technical expertise available from Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to qualified specialists as required. For urgent issues, the TRC endeavors to respond to your call for service within one hour.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Small to middle size companies can now get all the benefits of Microsoft Operations Manager and also have fast access to Progentís Microsoft and Cisco certified network consulting experts. With Progent's affordably priced network support packages, mid-size organizations can choose a simple co-sourcing service program built around Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small company networks enterprise-class reliability, security and performance.
Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or small support organizations who provide scant documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports transmitted by each staff member to each customer. The discipline of detailing and organizing service activity results in more efficient support and eliminates a slew of common problems such as when a service client is virtually held hostage to a consultant who wonít release the keys to the kingdom.
Microsoft Mac Office allows Mac users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Windows. Progent's engineers have expertise with both Mac and Windows technology and can support networks that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.
The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS data center as a colocation facility or if you are planning on moving your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a range of budget-friendly services that include data center migration, system installation and upgrades, network improvements, project management, virtualization expertise, offsite network monitoring, centralized system management, software development, disaster recovery/business continuity planning, data security evaluation, and the use of Progent's Test Lab.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progentís IT outsourcing support offerings for small companies include planning 2003 Server, Microsoft .NET Server, and BackOffice environments, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, fixing chronic integration issues, and producing a comprehensive security strategy. Progent can help you enhance system reliability and throughput via zero-downtime configuration, redundant network architecture, and proactive server monitoring. Progent also offers project management help for major migrations and can help with needs assessment, resource identification, BOM production, sourcing qualification, procurement logistics, and professional documentation. Progentís computer outsourcing service also includes training for office productivity products such as Microsoft Office XP.
Progent can assist you to design and execute a smooth migration from a UNIX-powered information environment to a network powered by Windows and capable of supporting Microsoft's popular office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your information and minimize business discontinuity by designing an efficient migration strategy that protects your current investments in UNIX application and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current environment, migration strategy and validation, Microsoft Exchange migration support, information and application software transition, and processor and mass storage migration and economization.
Progent offers small and medium size businesses expert support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper Networks, and Symantec. Progent can help you create a comprehensive security strategy and choose appropriate technologies from a variety of suppliers to support your security objectives while staying within your spending limits.
Progent's Microsoft-authorized experts can help you rationalize the economic justification for deploying Microsoft SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint for your application, provide configuration and integration expertise, assist you to install Microsoft SQL Server as a back-end database manager, optimize your network integrity, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint Server 2007, design a company-wide security plan that incorporates portal technology, and deliver maintenance and Help Desk support.
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered integration, customization, education, and debugging since the platform's debut. Progent can provide advanced support for upgrading out of date Dynamics GP ERP systems. Progent can help you to plan, pilot, and carry out an efficient migration from a a legacy release of GP to the current edition of Dynamics GP.
Fault Tolerant Branch office Network On-site Technical Support
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco Certified IT support professionals. With Progent's economically priced network service programs, small and midsize businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business information systems world-class reliability, protection, and productivity.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet FortiGate firewalls to safeguard your IT resources at the network perimeter, within the data center, at branch locations, and in the cloud.
Progent can supply small companies with an IT management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy sensible IT products to improve business processes so they match more closely with your business objectives. Your company can create and implement a well conceived information technology plan without incurring the expense of a full-time senior IT executive.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles (300km) apart. Progent's team of seasoned IT experts can assist you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing help with procedures such as assigning disk pools, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to prove compliance with information assurance standards and regulatory mandates.
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management strategy following best practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
Progent can provide economical remote support from consultants skilled in a broad range of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent offers expertise for all major backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent can assist you to deploy, enhance, or troubleshoot backup/restore systems for a range of architectures such as local, remote, cloud-based, or hybrid.
Progent offers live remote instruction for an array of desktop applications and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training provides the advantages of traditional in-person seminars, such as instant interaction between clients and trainers, but avoids the expenses of transportation and the hassle of trying to accommodate the availability of many trainees. Available to single students or groups of all sizes, Progent's live online training permits the instructor to conduct the seminar from a remote office and the clients can be spread across an office or all over the the U.S. Live online learning deploys powerful learning aids such as broadcast white boards, electronic hand-raising, and shared desktops. Sessions can be brief and targeted to specific subjects or longer in time and broader in coverage.
Progent believes that a carefully designed and implemented information system can be a pivotal piece for enabling any company's growth, and we follow this philosophy in our own system infrastructure. Progent has built a zero-downtime virtual office network that allows Progent's staff engineers and authorized contractors to deliver fast and efficient service, cooperate easily on complex projects, and experience career and private maturity from acting as part of an exciting company ethos of self motivation and independence.
Progent's ProSight portfolio of managed IT services are designed to offer organizations who have minimal internal network administration and support teams with low-cost access to enterprise-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include predictable network maintenance expenses, smart automation of routine management processes, ongoing absorption of new information technology, smooth transition from older technology to up-to-date solutions, close alignment of information technology with business goals, guidance from veteran network experts, and allowing management to concentrate on business rather than fast-evolving information technology.
Lync 2013, now called Skype for Business, allows businesses of any size to create a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist your company to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your IT team and end users. Progent has expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.
Forefront Threat Management Gateway builds on the proven security technologies of Internet Security and Acceleration Server and provides a easily managed web gateway that delivers a single-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, allows customized reports generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft engineers can assist you to plan and carry out pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also help you to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent process for restoring services quickly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, configure, test and maintain a disaster recovery system based on VMware Site Recovery Manager.
For custom program creation, Progent can supply software design experts to produce business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to build company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Before Progentís Microsoft Operations Manager solution, network issues were handled reactively, once workers were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent is now able to fix system troubles before they grow to be serious enough to disrupt network availability. Thanks to MOM, Progent can deal with looming problems before clients suspect that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class availability, security and productivity.
Progent provide businesses of any size enterprise-class network online or in-person consulting services for information systems based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also offer security expertise for companies varying in size from the small office to the worldwide enterprise.
Progent's CISSP-certified network security consultants can help organizations of all sizes with any aspect of IT security. Progent can create cost-effective cybersecurity systems that protect a small business from advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients sharing IT resources spread across a mix of physical datacenters and various clouds.
Progent's Microsoft Office and Office 365 consultants can help businesses of any size to integrate Office desktop and Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless solution that offers fast ROI and enables better business results. Progent can help you to integrate Office or Office 365 apps with each other and with other core Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also assist you to resolve compatibility problems with different releases of Microsoft Office desktop and offers customized online instruction to individuals or teams.
If your company operates a Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified consultants can assist your whole enterprise in a broad array of security areas such as security management procedures, security architecture and strategies, access control products and methodology, software development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the basic skills and worldwide standards of knowledge that information security managers are expected to possess. These accreditations provide executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have the background and theory to deliver effective security support and consulting services.
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your changing business requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, high-availability system architecture that takes into account availability issues involving a wide range of infrastructure technologies and procedures.