Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide organizations of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to remediate serious problems detected by SCOM 2012.
Progent offers customized remote training for popular desktop apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote training provides the benefits of conventional in-person instruction, such as instant communication between clients and trainers, but eliminates the costs of travel and the hassle of trying to accommodate the schedules of multiple trainees. Offered to single students or groups of all sizes, Progent's virtual instruction allows the teacher to conduct the seminar from an online facility and the clients can be dispersed across an office or across the country. Virtual education deploys powerful teaching mechanisms like broadcast white boards, real-time questions, and shared applications. Classes can be brief and targeted to specific subjects or extended in time and wider in scope.
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent's Check Point Software firewall consultants can help you plan, deploy, and administer firewall environments that rely on Check Point Software Next Generation firewalls and Check Point's subscription-based SandBlast security services. Progent can also help you support legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation firewalls.
Progent's Apple Mac experts can support the creative aspect of Macintosh computing by offering consulting services and training in imaging, sound, and video. Progent's consultants offer help in a range of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Windows Server 2019 disaster recovery planning consultants can assist your business to design a DR/BC solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with many sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Progent's Cisco certified wireless networking consultants can provide economical online and onsite support for both legacy and modern Wave 2 Aironet Wi-Fi access points (APs) and Progent can help you to plan and manage wireless solutions that include indoor and outside/ruggedized Aironet APs.
E-Mail Guard represents a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the security and management of company email by offering constantly improved spam and virus filtering, policy management, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting tools plus outgoing email testing to help you repair your e-mail system and specify and enforce company security policy.
Progent’s Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently coordinating people, groups and data. SharePoint Server offers a common spot for your workers or customers to access, manage, share and manipulate relevant data, files, and applications and to interact with one another. Microsoft SharePoint allows faster and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services join workers, customers, teams and projects with the data they’ve developed in a way that makes data convenient to locate, download and apply. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint solution or upgrade to the current release of SharePoint.
Microsoft ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching solution for securing the Internet-facing applications of any organization against a broad range of attacks. Progent's certified Internet Security and Acceleration Server 2006 consultants can show you how to design, rationalize, test, install, customize and manage the any version of ISA Server 2006 on your network.
Progent's Windows 11 consulting experts can provide a range of services for Windows 11 including Microsoft 365 solutions, mobile device management, at-home workforce access, data and identity security, automated deployment, and Call Center support.
Progent provides the help of Microsoft and Cisco-Premier IT support professionals to offer clients affordable ways to help businesses optimize the benefits of Microsoft and Cisco technology. For networks that range from small offices to nationwide enterprises, Progent's network consultants can assist you to enhance your network's e-mail infrastructure, security, availability, throughput, and IT administration.
Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server support services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
SQL Server 2008 offers indispensable, standardized tools to computer experts as well as to information workers, reducing the complexity of creating, deploying, administering, and accessing enterprise information and database programs in environments ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on expertise and broad knowledge in planning and deploying information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and transmit messages, search the GAL, import addresses, sync up calendars, and invite fellow workers to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of cutting-edge high-end programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Progent offers economical remote support for all editions of Office Access including desktop and browser-based versions and can provide advanced help for Access application programming, database conversion, performance tuning, report design, and maintenance. Progent also can provide custom online training for Office Access application programming and DBA services.
Before Progent’s Microsoft Operations Manager solution, network issues were handled reactively, once users complained about them. With the benefit of proactive, computer generated alerts and trend reports created by MOM, Progent is now able to anticipate server problems before they becomes critical enough to impact network uptime. Thanks to MOM, Progent can resolve potential problems before customers suspect that the problems exist. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to deliver small company networks enterprise-class availability, security and productivity.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to help businesses of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Remote management cards give network administrators complete control over a server without the need for an on-site presence. Through these management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to design, implement, and support a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote server management cards to provide low-cost remote technical help. Progent has experience with a variety of remote server management cards including Aten remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
System Center Configuration Manager automates software provisioning across multiple sites, streamlines compliance settings management, inventories network resources, guards against company data leakage, provides health reporting, allows safe end-user self service, and offers a common control mechanism for managing multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help businesses of any size with any aspect of designing, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Progent offers the services of a certified engineer with expertise deploying products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist your company to design, install, upgrade, or maintain a telepresence environment that preserves your current investment and maximizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure engineers able to help businesses of all sizes to create and maintain a communications network that delivers the performance, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence environment.
Progent's Microsoft-certified SQL Server application programmers and DBAs offer online consulting to assist organizations of all sizes to create, manage, and maintain applications powered by Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server consultants can provide support for any facet of application development in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent's CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or small service organizations who offer scant documentation or specifics of services done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation sent by every staff member to each client. The discipline of detailing and archiving service records allows more efficient service and eliminates a variety of common problems such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Progent's Juniper Networks-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued products to the latest releases. Progent's Junos OS consultants can offer expertise with Juniper's flagship network operating system to help you to simplify the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage environments that incorporate a combination of Juniper's software platforms.
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade package offering advanced protection, transparent compatibility with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and elevated business efficiencies, enhanced worker productivity, and better IP security with this easy-to-manage, fault-tolerant IM platform. Effective implementations of Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-authorized consultants can deliver the expertise needed to deliver all the advantages of Office Communications Server across your whole organization.
Progent offers small businesses two ultra-affordable security evaluation packages that provide, for a set price, remotely managed scans of your security profile which are analyzed by professional security engineers who assess the results of the scan, present unbiased evaluations of your current network security, and offer suggestions for enhancements. Progent has developed two complementary network security inventory packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-class evaluations of your IT network's vulnerability to attack.
Progent's support services for patch management provide organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances such as switches and Wi-Fi APs, and IoT devices like alarms and robotics.
Progent’s staff of Microsoft and Cisco Certified consultants average more than ten years of real-world industry experience, at the front lines of network service, performing a broad range of technical tasks for an extensive array of customers. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support personnel. This ensures that you get not just world-class IT help, but also a consultant with proven approaches for using computer knowledge to solve real-world IT problems quickly.
Altaro VM Backup provides small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also supports cost-effective backup to Azure storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore capability for individual files and emails, support for Windows Server CSV and for VMware vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Exchange Server 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers powerful new features as well as a revamped architecture. These improvements affect key IT areas including manageability, availability, security, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management for Exchange Server 2013.
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and repairing System Center Operations Manager environments and offer companies of any size expert online or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to remediate serious problems uncovered by SCOM 2012.
The server cluster feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and management of clusters that offer greater levels of system availability, security, performance, and versatility. New or improved features include cluster Validation, revamped setup and deployment, improved cluster administration, redesigned cluster architecture for maximum availability, hardened protection and quorum structure, minimization of failure points, more disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist you assess the business benefits of failover clusters, plan and implement a deployment, educate your IT personnel to manage your cluster environment, provide continuing consulting and technical help services, and produce and test a workplace recovery plan.
Windows 8.1 is designed to run on devices ranging from smart phones and tablets to engineering workstations. An abundance of new and improved features, including touch screen support and iconic live tiles GUI, offer a broad range of advantages for companies who know how to exploit them. Progent's Windows experts can assist bring your business up the learning curve with Windows 8.1 and show you how to gain maximum competitive value from the operating system's various technical enhancements.
Progent's Microsoft-authorized experts can show you how to evaluate the economic justification for deploying SharePoint Server 2007, advise you on the appropriate version of SharePoint Server for your application, offer setup and deployment expertise, help you to set up MS SQL Server as a supporting database, improve your network infrastructure, integrate your standard and custom application programs to work with SharePoint 2007, develop a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk services.
Progent’s Shared Help Desk service allows your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening data security by identifying cyber threats and analyzing network traffic based on user type and location. Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.
Windows Hyper-V 2016 incorporates core technologies first designed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-based or hybrid installation, create and execute a smooth migration plan, educate your IT administration and support staff, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.