Business Continuity Consulting for
Small Business Information Systems:
Microsoft and Cisco Load Balance Solutions
In situations where a single server or cluster can't provide the throughput required for a critical application, load balancing of multiple servers offers a solution that not only enhances performance but, as a natural byproduct, provides fault tolerance by working around failed servers in a load-balanced farm. Firewalls and routers can also be set up in a load-balanced and fault-tolerant configuration, so that failures of a single device have limited impact on overall system functionality. It is far easier for users and organizations to manage the impacts of reduced resources or bandwidth than to deal with complete outages.
Load balancing solutions area well suited for many web based applications where the front-end web servers can utilize the services of a back-end clustered SQL Server data repository. Applications such as web-based eCommerce are ideal candidates for a load-balanced configuration. Load balancing can provide greatly improved operational reliability because failed servers are transparently removed from the resource farm, thus making such failures nearly invisible to users.
Once you have established a base architecture for a load balancing environment, you have cleared the way for future growth and scalability because adding additional resources to the server farm is a seamless process.
Progent is experienced with a wide range of load balancing technologies covering server balancing, application balancing, and LAN/WAN infrastructure routing. Progent offers consulting expertise with products from the leading vendors of load balancing technology including Microsoft, Cisco, Citrix, and F-5 networks.
Windows Server 2016 Virtual Machine Load Balancing
VM Load Balancing is a new feature of Windows Server 2016 that can automatically and non-disruptively migrate virtual machines between nodes within a Failover Cluster. VM Load Balancing improves Failover Cluster availability and performance and can help you avoid the need to add physical servers to peak workloads. Virtual Machine M Load Balancing automatically determines whether a node has become over utilized and moves virtual machines from the over-committed node to an under-committed node, for example a server that has been freshly rebooted. This entails no cluster downtime, adheres to failure policies such as fault domains, and uses advanced heuristics for measuring VM memory pressure and CPU utilization of the node. Virtual Machine Load Balancing can be set up to run every 30 minutes or on demand. You can use PowerShell to pick one of three thresholds for establishing the aggressiveness of load balancing.
Cisco Content Services Switches and Cisco IOS-based Routers
Through content fast switching and forwarding, the Cisco CSS 11500 Series switches improve utilization, responsiveness, availability, scalability, and security of Web sites, server farms, cache clusters, and firewall systems. Load balancing is a standard functionality of the Cisco IOS router software, and is available across all router platforms. It is based on standard routing protocols, such as Routing Information Protocol (RIP), RIPv2, Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), and Interior Gateway Routing Protocol (IGRP), or derived from statically configured routes and packet forwarding mechanisms. Progent's Cisco-certified network engineers can help you select and deploy a Cisco-based network infrastructure that makes good business sense for your environment and can configure Cisco's IOS Server Load Balancing (SLB) service. To find out more about Progent's Cisco consulting services, see Cisco Consulting Support.
Citrix Metaframe, Presentation Server, and Access Gateway
Citrix Presentation Server is an application delivery system offering client-side and server-side application virtualization for enhanced application performance and flexible delivery options. Citrix Presentation Server allows organizations to centralize applications and data in secure data centers, reducing costs of management and support, increasing data security, and ensuring consistently high performance. MetaFrame Secure Access Manager technology has been integrated into Citrix Access Gateway, an SSL VPN that securely delivers any application with policy-based SmartAccess control. Users have easy-to use secure access to the applications and data they need to be productive. Organizations can cost effectively extend access to datacenter resources from outside the office while maintaining control through comprehensive SmartAccess policies. Progent's Citrix-certified consultants can help you implement Citrix products to help optimize application performance and availability.
F5 Networks BIG-IP and BIG-IP Global Traffic Manager
F5 Networks' BIG-IP Local Traffic Manager (LTM) is an application delivery networking system featuring a set of unified application infrastructure services. BIG-IP Local Traffic Manager removes single points of failure and virtualizes the network and applications using L7 intelligence. LTM improves application performance, increases the capacity of existing infrastructure, and lowers infrastructure costs. BIG-IP Global Traffic Manager uses topology-based load balancing to inspect a user's IP and determine the most efficient data center. When users try to access a data center that is overloaded or unreachable, BIG-IP Global Traffic Manager automatically and seamlessly directs them to a secondary data center. This capability makes BIG-IP GTM especially important for enterprises that need to maintain operations in the event of a natural disaster, power failure, or any other large-scale service disruption. Learn more about Progent's disaster recovery consulting.
Fault Tolerant Solutions Provided by Progent's Consultants
Progent's certified consulting experts can assist your business to build a cost-effective, non-stop information network that addresses critical problems encompassing a wide array of infrastructure technologies and operations such as:
Business Continuity Planning
Progent's disaster recovery professionals can help you create a business continuity plan so you can restore network functionality in case of an information system catastrophe. Progent can assist you to define a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, fault-tolerant system solution that takes into account reliability issues involving a broad range of infrastructure technologies and processes. For more information, visit Business Continuity Consulting Services.
CRISC-Premier IT Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's ability to design, deploy, and maintain IS controls to reduce risk. Progent offers the services of a CRISC-certified engineer to assist you to create and execute a workplace continuity strategy based on industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines. To read more, see CRISC-Certified IT risk mitigation specialists.
Microsoft Windows Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 features significant enhancements in scale, performance, management, security and compliance, app compatibility, Linux support, Kubernetes technology, and hybrid combinations of local and cloud assets. Top enhancements of Windows Server 2019 are Windows Admin Center for unifying the management and monitoring of hybrid local/cloud-hosted deployments, System Insights for utilizing advance predictive analytics to manage local networks, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion defense, container networking with Kubernetes, Cluster Sets technology for creating and administering large non-stop scale-out clusters, and Microsoft's Storage Migration Service for streamlining the migration from legacy versions of Windows Server. For more information, visit Windows Server 2019 Fault-tolerant Failover Clustering Support.
Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness. To learn more, see Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Expertise.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for recovering services rapidly following a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and patches and can produce audit reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and manage a DR solution powered by VMware Site Recovery Manager.
NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles away from one another. Progent offers access to a certified NetApp MetroCluster expert who can assist you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR solution to prove adherence with industry standards and government mandates.
Non-stop Colocation
Progent's Data Center consultants can help you select zero-downtime data centers that meet the specific requirements of your company. High availability Internet Data Centers are particularly appealing to small and mid-size organizations due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to build an on-site data center that offers even a minimum level of fault tolerance is too costly for typical small organizations. Progent is ready to help you get all the advantages of high-availability colo sites by offering a complete range of consulting and maintenance services. To learn more, go to Fault Tolerant Data Centers Expertise.
Non-stop Inter-office Networking
Progent’s interoffice connectivity professionals can help businesses create zero-downtime branch office connections through fully redundant system architectures with transparent failover. Progent’s Cisco-certified CCIE engineers can design and deploy fault-tolerant Inter-office networks supported by fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers affordable 24x7 interoffice networking. To read more, go to High-Availability Interoffice Networking.
High Availability Internet Connections
Progent's Cisco-authorized IT experts can show you how to build an affordable, fault tolerant Internet connection solution that can achieve non-stop Internet access through a broad array of fault tolerant Internet access solutions including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to show you how to apply the latest technology for high availability Internet connectivity to implement an affordable, completely redundant Internet network with automatic failover and other features to create non-stop Internet access. To learn more, see Fault Tolerant Internet Connectivity Solutions.
Backup and Restore Solutions Consulting and Support Services
Progent can provide affordable online support from engineers skilled in a broad range of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as notebooks and handhelds. Progent offers expertise for all major data protection products including Acronis, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help your company to implement, enhance, or maintain data backup solutions for a variety of environments such as local, edge to datacenter, cloud-based, or hybrid. For more information, see Backup and Recovery Solutions Consulting Services.
Microsoft System Center Data Protection Manager Backup and Restore Consultants
Progent's certified System Center Data Protection Manager engineers can help your company to create an effective business continuity plan, implement an affordable fault-tolerante IT architecture, configure a System Center Data Protection Manager-based recovery solution, thoroughly validate your DPM system, educate your administrative staff or local service providers how to manage Microsoft SCDPM, or provide complete information technology outsourcing including remote hosting of Microsoft SCDPM servers in Progent's world-class data center. To learn more, go to System Center Data Protection Manager Consulting and Support Services.
Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital company data produced locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting services to assist you to design, integrate, operate and repair a backup and disaster recovery system based on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consulting and management.
ProSight Data Protection Services Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Azure storage. Progent is a certified Altaro partner and offers a broad range of remote or onsite consulting services to help you to design, install, optimize and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology. To learn more, go to Altaro VM Backup consulting.
ProSight Data Protection Services Altaro O365 Total Backup Services
Microsoft 365 (formerly named Office 365) provides simple archiving but does not have native support for vital data protection capabilities such as Exchange Online backups or long-term point-in-time recovery for OneDrive or SharePoint Online. Altaro O365 Backup provides a feature-rich BDR solution for automatic backup and quick restoration of all your company's O365 mailboxes, Microsoft Teams Chats, SharePoint sites, and OneDrive for Business data. Progent is an Altaro partner and has designed ProSight Data Protection Services (DPS) O365 Total Backup to deliver comprehensive management services for Altaro's O365 data protection suite. ProSight Data Protection Services O365 provides an affordable backup-as-a-service (BaaS) solution that defends O365 apps against data loss or corruption resulting from user or system error, malicious sabotage, and malware assaults like ransomware. For details, visit ProSight DPS Altaro O365 Backup services.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS ECHO automates and monitors your backup activities and allow fast recovery of critical data, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS ECHO can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight Data Protection Services ECHO to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Find out more about ProSight Data Protection Services ECHO managed cloud backup.
ProSight DPS 360 Backup Services
Progent can assist you to create, implement and debug a backup/restore plan based on MSP360 technology. MSP360 offers file/folder or image-based backup/recovery for VMs and physical machines, works with all popular public clouds, and allows you to build a backup solution with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to protect against data loss resulting from user miscues, system errors, ill-intentioned users, and external attacks such as ransomware. For details, visit ProSight DPS 360 Backup solutions.
Consulting Services Double-Take Software for Data Backup and Recovery
Double-Take Software offers a selection of tools intended to provide small companies a range of cost-effective alternatives for backing up and recovering vital workloads including Exchange, Microsoft SQL Server, Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have in-depth experience incorporating Double-Take Software technology into small company IT systems to achieve an advanced state of fault tolerance and business continuity readiness at a budget-friendly cost. To read more, see Consulting Services Double-Take Software for Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and offers professional application support for a wide range of small business applications, Progent is able to help clients to arrive at complete information technology solutions that optimize the productivity of your information system. As a Registered Partner for Cisco, Progent can provide the support of certified consultants and specialists with experience in designing, implementing and maintaining infrastructure environments based on Cisco products. The broad scope of Progent's technical experience and Progent's appreciation for the needs of small businesses make Progent a great partner for building and running an affordable, high-availability information system.
How You Can Access Progent's Engineers for Help with High Availability Computing
In order to ask Progent about engineering help for high availability networking, phone
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Automated Desktop Monitoring Support Services
Automated Desktop Monitoring IT Consultant
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent consultant so any looming problems can be addressed before they can disrupt your business.
SharePoint Server Engineer
SharePoint Network Consultant
Progent’s Microsoft-certified consultants can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a central spot for your employees or clients to access, manage, share and interact with useful information, documents, and software and to communicate with one another. It allows faster and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge available within and without an organization. Windows SharePoint Services join workers, clients, workgroups and major tasks with the information they’ve created in a way that makes data easy to locate, retrieve and re-use.
Exchange 2000 Upgrade Upgrade Consultant
Urgent MCSE Expert Certified Exchange 2000 Server Upgrade Computer Consultant
Progent is one of the most expert network consulting firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full advantages of Exchange 2000 for common situations such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Exchange 2013 Disaster Recovery Professionals
Computer Consultant Exchange 2013 Management
Exchange 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and introduces important new features as well as a revamped structure. These enhancements favorably impact vital IT areas including ease of administration, availability, security, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Exchange 2013, design a cost-effective validation and deployment plan, and train your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable remote consulting and management for Microsoft Exchange 2013.
Risk Assessment Integration
Integration Support Risk Assessment
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to create a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, zero-downtime system solution that addresses availability issues involving a wide range of infrastructure technologies and procedures.
CISSP Certified Security Supplemental Help Desk Online Troubleshooting
Shared Call Center Computer Consulting
Progent's Network Contact Center Outsourcing Support Services for desktop support are designed specifically for small organizations who need immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who must operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Software Recommendation and Integration.
ransomware preparedness audit Consultants
WannaCry ransomware protection and recovery Engineer
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your organization's preparedness either to defend against ransomware or recover rapidly from a ransomware attack. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup system that reduces your exposure to a ransomware attack and aligns with your business requirements.
Amazon AWS integration Contract Programmer
Amazon AWS cloud services integration Design Firms
Progent can provide cost-effective remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Symantec Firewall Protection
Emergency Symantec VPN Cybersecurity Organization
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall/VPN solutions. Progent can also enable you to create and execute a comprehensive security plan that can include firewall/VPN appliances and software, outsourced security and virus protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single source for continuing technical support, administration, training, and security expertise.
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