Workplace Recovery Consulting Support for

In situations where a single server or cluster can't provide the throughput required for a critical application, load balancing of multiple servers offers a solution that not only enhances performance but, as a natural byproduct, provides fault tolerance by working around failed servers in a load-balanced farm. Firewalls and routers can also be set up in a load-balanced and fault-tolerant configuration, so that failures of a single device have limited impact on overall system functionality. It is far easier for users and organizations to manage the impacts of reduced resources or bandwidth than to deal with complete outages.

Load balancing solutions area well suited for many web based applications where the front-end web servers can utilize the services of a back-end clustered SQL Server data repository. Applications such as web-based eCommerce are ideal candidates for a load-balanced configuration. Load balancing can provide greatly improved operational reliability because failed servers are transparently removed from the resource farm, thus making such failures nearly invisible to users.

Once you have established a base architecture for a load balancing environment, you have cleared the way for future growth and scalability because adding additional resources to the server farm is a seamless process.

Progent is experienced with a wide range of load balancing technologies covering server balancing, application balancing, and LAN/WAN infrastructure routing. Progent offers consulting expertise with products from the leading vendors of load balancing technology including Microsoft, Cisco, Citrix, and F-5 networks.

Windows Server 2016 Virtual Machine Load Balancing
VM Load Balancing is a new feature of Windows Server 2016 that can automatically and non-disruptively migrate virtual machines between nodes within a Failover Cluster. VM Load Balancing improves Failover Cluster availability and performance and can help you avoid the need to add physical servers to peak workloads. Virtual Machine M Load Balancing automatically determines whether a node has become over utilized and moves virtual machines from the over-committed node to an under-committed node, for example a server that has been freshly rebooted. This entails no cluster downtime, adheres to failure policies such as fault domains, and uses advanced heuristics for measuring VM memory pressure and CPU utilization of the node. Virtual Machine Load Balancing can be set up to run every 30 minutes or on demand. You can use PowerShell to pick one of three thresholds for establishing the aggressiveness of load balancing.

Cisco Content Services Switches and Cisco IOS-based Routers
Through content fast switching and forwarding, the Cisco CSS 11500 Series switches improve utilization, responsiveness, availability, scalability, and security of Web sites, server farms, cache clusters, and firewall systems. Load balancing is a standard functionality of the Cisco IOS router software, and is available across all router platforms. It is based on standard routing protocols, such as Routing Information Protocol (RIP), RIPv2, Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), and Interior Gateway Routing Protocol (IGRP), or derived from statically configured routes and packet forwarding mechanisms. Progent's Cisco-certified network engineers can help you select and deploy a Cisco-based network infrastructure that makes good business sense for your environment and can configure Cisco's IOS Server Load Balancing (SLB) service. To find out more about Progent's Cisco consulting services, see Cisco Consulting Support.

Citrix Metaframe, Presentation Server, and Access Gateway
Citrix Presentation Server is an application delivery system offering client-side and server-side application virtualization for enhanced application performance and flexible delivery options. Citrix Presentation Server allows organizations to centralize applications and data in secure data centers, reducing costs of management and support, increasing data security, and ensuring consistently high performance. MetaFrame Secure Access Manager technology has been integrated into Citrix Access Gateway, an SSL VPN that securely delivers any application with policy-based SmartAccess control. Users have easy-to use secure access to the applications and data they need to be productive. Organizations can cost effectively extend access to datacenter resources from outside the office while maintaining control through comprehensive SmartAccess policies. Progent's Citrix-certified consultants can help you implement Citrix products to help optimize application performance and availability.

F5 Networks BIG-IP and BIG-IP Global Traffic Manager
F5 Networks' BIG-IP Local Traffic Manager (LTM) is an application delivery networking system featuring a set of unified application infrastructure services. BIG-IP Local Traffic Manager removes single points of failure and virtualizes the network and applications using L7 intelligence. LTM improves application performance, increases the capacity of existing infrastructure, and lowers infrastructure costs. BIG-IP Global Traffic Manager uses topology-based load balancing to inspect a user's IP and determine the most efficient data center. When users try to access a data center that is overloaded or unreachable, BIG-IP Global Traffic Manager automatically and seamlessly directs them to a secondary data center. This capability makes BIG-IP GTM especially important for enterprises that need to maintain operations in the event of a natural disaster, power failure, or any other large-scale service disruption. Learn more about Progent's disaster recovery consulting.

Non-stop Solutions Provided by Progent's Experts
Progent's certified engineers can help your company to design a sensible, fault-tolerant network that resolves critical problems covering a wide array of infrastructure solutions and processes including:

Workplace Recovery Planning
Progent's business continuity planning engineers can help you create a disaster recovery strategy in order to restore IT operations in the event of an IT network disaster. Progent can assist you to define a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, fault-tolerant network architecture that addresses reliability issues covering a broad array of network technologies and procedures. For more information, see Workplace Recovery Expertise.

CRISC-Certified Network Risk Management
The CRISC certification program was initiated by ISACA to validate a consultant's ability to plan, deploy, and support information system controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to help you to develop and carry out a workplace continuity plan based on leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines. To find out more, see CRISC-Certified IT risk mitigation specialists.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated important enhancements in scale, performance, manageability, cybersecurity, application compatibility, Linux co-existence, Kubernetes technology, and hybrid combinations of local and cloud resources. Headline new features of Microsoft Windows Server 2019 include Windows Admin Center for centralizing the management of hybrid on-premises/cloud deployments, System Insights for taking advantage of advance predictive intelligence to control on-premises environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container orchestration with Kubernetes, Cluster Sets technology for deploying and administering large non-stop scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from legacy versions of Windows Server. For more information, visit Windows Server 2019 Fault-tolerant Failover Clustering Expertise.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a disaster recovery solution built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point. For details, see Windows Server 2016 Disaster Recovery Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a repeatable process for restoring applications and services quickly following an outage. SRM supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also allows non-disruptive testing for site recovery, updates and patches and can produce reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and administer a DR system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery between datacenters located up to 300km away from one another. Progent can provide access to a certified NetApp MetroCluster consultant who can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, arranging aggregate layout, setting up volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and testing your MetroCluster disaster recovery system to prove compliance with information assurance standards and government mandates.

Non-stop Data Centers
Progent's Data Center engineers can help you find zero-downtime data centers that meet the particular requirements of your business. Fault tolerant colocation sites are particularly appealing to small and mid-size companies due to of their affordability and convenience compared to taking a do-it-yourself strategy. Trying to create an on-site data center with even a basic level of fault tolerance is too costly for typical small organizations. Progent can help you get all the benefits of 24x7 colo centers by providing a complete array of engineering and maintenance services. To learn more, go to Fault Tolerant Data Centers Expertise.

Fault Tolerant Interoffice Connectivity
Progent's interoffice connection professionals can help organizations create non-stop interoffice connections via fully redundant system architectures with automatic failover. Progent's Cisco-premier CCIE network engineers can plan and implement ultra-reliable Inter-office networks based on zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers affordable 24x7 interoffice networking. For details, see Fault Tolerant Interoffice Connectivity.

24x7 Internet Connectivity
Progent's Cisco-certified IT consultants can help you build an affordable, fault tolerant Internet connection solution that can deliver 24x7 Internet connectivity via a wide array of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE engineers to help you utilize the latest techniques for fault tolerant Internet access to build an economical, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability. To read more, visit 24x7 Internet Access Architecture.

Backup and Recovery Technology Consulting and Support Services
Progent offers affordable online support from IT engineers with expertise in a broad array of products and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent can provide expertise for all major data protection products such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist your company to design, upgrade, or troubleshoot backup systems for a range of architectures such as local, edge to datacenter, cloud-based, or hybrid. For more information, go to Backup and Recovery Solutions Consulting and Support Services.

System Center Data Protection Manager (SCDPM) Data Recovery Consulting Services
Progent's certified System Center Data Protection Manager support professionals can assist you to develop a practical disaster recovery plan, design a cost-effective fault-tolerante IT infrastructure, install a SCDPM-based backup and recovery system, comprehensively validate your system, educate your administrative staff or local consultants how to maintain SCDPM, or provide complete IT outsourcing services including remote hosting of Microsoft System Center Data Protection Manager servers in Progent's secure data center. For details, see Microsoft System Center Data Protection Manager Expertise.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your own storage hardware. Barracuda Backup safeguards vital company data generated locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist you to design, integrate, operate and repair a BDR system built on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consulting and management.

ProSight DPS Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup offers small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Progent is a certified Altaro partner and can provide a broad range of online or on-premises services to help you to plan, install, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software. For more information, see Altaro VM Backup certified consultants.

ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 offers rudimentary archiving but does not include native support for key data protection capabilities such as Exchange backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup (previously named Altaro O365 Backup) provides a full-featured BDR solution for automatic backup and rapid recovery of all your organization's M365 mailboxes, Teams Chats, SharePoint documents, OneDrive for Business files, and content on Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides an affordable backup-as-a-service alternative that defends M365 components against data loss or corruption resulting from human or software mistakes, malicious sabotage, and malware assaults such as ransomware. To find out more, go to ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services ECHO automates your backup activities and enable rapid restoration of critical files, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS ECHO can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to set up ProSight DPS ECHO to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Find out more about ProSight DPS ECHO managed cloud backup and recovery.

ProSight Data Protection Services 360 Backup Solutions
Progent can assist your company to create, implement and troubleshoot a backup plan built around MSP360 software. MSP360 enables file or image backup/recovery for VMs and physical computers, supports all popular public clouds, and allows you to build a data protection ecosystem with a minimum RTO and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss caused by user miscues, system errors, ill-intentioned users, and external assaults such as ransomware. For more information, visit ProSight DPS 360 Backup solutions.

Consulting for Double-Take Software for Data Backup/Restore
Double-Take Software offers a family of products intended to deliver small companies a range of affordable alternatives for replicating and restoring business-critical applications such as Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have extensive experience integrating Double-Take Software products into small company IT networks to create an advanced state of fault tolerance and disaster recovery capability at a budget-friendly price. To read more, go to Consulting Services Double-Take Solutions for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and offers professional application expertise for a wide variety of business software programs, Progent can assist customers to arrive at comprehensive information technology solutions that substantially enhance the business value of your network. As a Registered Partner with Cisco, Progent offers the services of premier engineers and specialists with experience in architecting, deploying and maintaining networking solutions built on Cisco products. The breadth of Progent's IT experience and Progent's familiarity with the requirements of small and midsize businesses make Progent the ideal partner for building and maintaining a cost-effective, dependable network.

How to Get Help from Progent's Experts for Support for Non-stop IT Systems
To ask Progent about engineering expertise for high availability architecture, call 1-800-993-9400 or see Contact Progent.