Business Continuity Support for

In situations where a single server or cluster can't provide the throughput required for a critical application, load balancing of multiple servers offers a solution that not only enhances performance but, as a natural byproduct, provides fault tolerance by working around failed servers in a load-balanced farm. Firewalls and routers can also be set up in a load-balanced and fault-tolerant configuration, so that failures of a single device have limited impact on overall system functionality. It is far easier for users and organizations to manage the impacts of reduced resources or bandwidth than to deal with complete outages.

Load balancing solutions area well suited for many web based applications where the front-end web servers can utilize the services of a back-end clustered SQL Server data repository. Applications such as web-based eCommerce are ideal candidates for a load-balanced configuration. Load balancing can provide greatly improved operational reliability because failed servers are transparently removed from the resource farm, thus making such failures nearly invisible to users.

Once you have established a base architecture for a load balancing environment, you have cleared the way for future growth and scalability because adding additional resources to the server farm is a seamless process.

Progent is experienced with a wide range of load balancing technologies covering server balancing, application balancing, and LAN/WAN infrastructure routing. Progent offers consulting expertise with products from the leading vendors of load balancing technology including Microsoft, Cisco, Citrix, and F-5 networks.

Windows Server 2016 Virtual Machine Load Balancing
VM Load Balancing is a new feature of Windows Server 2016 that can automatically and non-disruptively migrate virtual machines between nodes within a Failover Cluster. VM Load Balancing improves Failover Cluster availability and performance and can help you avoid the need to add physical servers to peak workloads. Virtual Machine M Load Balancing automatically determines whether a node has become over utilized and moves virtual machines from the over-committed node to an under-committed node, for example a server that has been freshly rebooted. This entails no cluster downtime, adheres to failure policies such as fault domains, and uses advanced heuristics for measuring VM memory pressure and CPU utilization of the node. Virtual Machine Load Balancing can be set up to run every 30 minutes or on demand. You can use PowerShell to pick one of three thresholds for establishing the aggressiveness of load balancing.

Cisco Content Services Switches and Cisco IOS-based Routers
Through content fast switching and forwarding, the Cisco CSS 11500 Series switches improve utilization, responsiveness, availability, scalability, and security of Web sites, server farms, cache clusters, and firewall systems. Load balancing is a standard functionality of the Cisco IOS router software, and is available across all router platforms. It is based on standard routing protocols, such as Routing Information Protocol (RIP), RIPv2, Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), and Interior Gateway Routing Protocol (IGRP), or derived from statically configured routes and packet forwarding mechanisms. Progent's Cisco-certified network engineers can help you select and deploy a Cisco-based network infrastructure that makes good business sense for your environment and can configure Cisco's IOS Server Load Balancing (SLB) service. To find out more about Progent's Cisco consulting services, see Cisco Consulting Support.

Citrix Metaframe, Presentation Server, and Access Gateway
Citrix Presentation Server is an application delivery system offering client-side and server-side application virtualization for enhanced application performance and flexible delivery options. Citrix Presentation Server allows organizations to centralize applications and data in secure data centers, reducing costs of management and support, increasing data security, and ensuring consistently high performance. MetaFrame Secure Access Manager technology has been integrated into Citrix Access Gateway, an SSL VPN that securely delivers any application with policy-based SmartAccess control. Users have easy-to use secure access to the applications and data they need to be productive. Organizations can cost effectively extend access to datacenter resources from outside the office while maintaining control through comprehensive SmartAccess policies. Progent's Citrix-certified consultants can help you implement Citrix products to help optimize application performance and availability.

F5 Networks BIG-IP and BIG-IP Global Traffic Manager
F5 Networks' BIG-IP Local Traffic Manager (LTM) is an application delivery networking system featuring a set of unified application infrastructure services. BIG-IP Local Traffic Manager removes single points of failure and virtualizes the network and applications using L7 intelligence. LTM improves application performance, increases the capacity of existing infrastructure, and lowers infrastructure costs. BIG-IP Global Traffic Manager uses topology-based load balancing to inspect a user's IP and determine the most efficient data center. When users try to access a data center that is overloaded or unreachable, BIG-IP Global Traffic Manager automatically and seamlessly directs them to a secondary data center. This capability makes BIG-IP GTM especially important for enterprises that need to maintain operations in the event of a natural disaster, power failure, or any other large-scale service disruption. Learn more about Progent's disaster recovery consulting.

Non-stop Solutions Supported by Progent
Progent's certified support professionals can help your business to build an efficient, zero-downtime system that addresses major problems encompassing a wide range of infrastructure technologies and operations such as:

Disaster Recovery Planning
Progent's business continuity planning engineers can show you how to design a workplace recovery strategy in order to restore IT functionality in the event of an IT system disaster. Progent can assist you to define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, high-availability network architecture that addresses availability issues covering a wide array of network technologies and processes. To find out more, visit Workplace Recovery Consulting Services.

CRISC-Certified IT Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and support IS controls to reduce risk. Progent offers the services of a CRISC-certified engineer to help you to develop and carry out a workplace continuity or disaster recovery plan based on leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines. For details, see CRISC-Premier network risk management specialists.

Microsoft Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated significant enhancements in capacity, performance, manageability, security and compliance, application compatibility, Linux co-existence, Kubernetes networking, and hybrid integration of local and cloud-hosted assets. Top new features of Windows Server 2019 are Windows Admin Center for centralizing the management of hybrid on-premises/cloud-hosted resources, System Insights for utilizing advance predictive analytics to control local networks, Windows Defender ATP Exploit Guard for host-intrusion defense, container networking with Kubernetes, Cluster Sets technology for building and managing large non-stop scale-out clusters, and Microsoft's Storage Migration Service for simplifying the migration from outdated releases of Windows Server. For more information, see Windows Server 2019 High Availability Failover Clustering Support.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum witness. For more information, see Microsoft Windows Server 2016 Disaster Recovery Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a consistent runbook for recovering applications and services quickly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery between sites that are up to 185 miles (300km) apart. Progent can provide online or on-premises access to a certified NetApp MetroCluster expert who can help your business to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery solution to show compliance with industry standards and government mandates.

Fault Tolerant Colocation
Progent's Data Center consultants can help you select fault-tolerant data centers that meet the specific needs of your company. Fault tolerant off-site data centers are especially attractive to small and mid-size organizations due to of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Attempting to build an on-site data center that offers even a minimum level of fault tolerance is too costly for typical small companies. Progent can show you how to get all the advantages of non-stop colo sites by providing a complete array of consulting and support services. To read more, visit Non-stop Internet Data Centers Expertise.

Non-stop Interoffice Networking
Progent's branch office connectivity professionals can help organizations create zero-downtime branch office connectivity through fully redundant networks featuring transparent failover. Progent's Cisco-certified CCIE engineers can design and deploy ultra-reliable Inter-office networks supported by non-stop EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers economical 24x7 interoffice connectivity. For more information, visit Fault Tolerant Interoffice Networking.

24x7 Internet Access
Progent's Cisco-certified network engineers can show you how to build an affordable, fault tolerant Internet configuration solution that can deliver 24x7 Internet access via a wide array of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to help you apply the most advanced techniques for high availability Internet connections to implement a cost-effective, fully redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet availability. To read more, go to High Availability Internet Access Architecture.

Backup and Restore Solutions Consultants
Progent offers economical online support from IT engineers with expertise in a wide range of utilities and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent offers expertise for leading backup platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist your company to design, upgrade, or maintain backup solutions for a variety of architectures including on-premises, edge to datacenter, cloud-based, or hybrid. To read more, visit Backup and Restore Technology Consulting and Support Services.

System Center Data Protection Manager Backup and Recovery Consulting Services
Progent's certified Microsoft SCDPM engineers can help you to create a practical business continuity plan, design a cost-effective high-availability IT infrastructure, deploy a SCDPM-based recovery solution, comprehensively test your DPM system, educate your IT personnel or local service providers how to manage System Center Data Protection Manager, or provide complete IT outsourcing services including off-site housing of System Center Data Protection Manager servers in Progent's world-class data center. To find out more, see System Center Data Protection Manager Consulting and Support Services.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to assist your business to design, configure, operate and repair a backup and disaster recovery solution based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting and management.

ProSight DPS Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also supports cost-effective backup to Azure storage. Altaro VM Backup includes advanced capabilities like Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a certified Hornetsecurity Altaro partner and offers a wide array of online or on-premises consulting services to help you to design, install, manage and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software. To learn more, see Altaro VM Backup consulting.

ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 offers simple archiving but does not include integrated support for key data protection capabilities such as Exchange backups or long-term point-in-time data recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup delivers a full-featured BDR solution for automatic backup and quick recovery of all your organization's M365 mail, Teams Chats, SharePoint sites, OneDrive for Business files, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to deliver end-to-end managed services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup delivers a budget-friendly backup-as-a-service solution that guards M365 components against data loss resulting from human or software mistakes, malicious corruption, and cyber attacks such as ransomware. For more information, visit ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services ECHO automates your backup processes and allow fast restoration of vital data, applications and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced support to configure ProSight DPS ECHO to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Find out more about ProSight DPS ECHO managed backup and recovery.

ProSight DPS 360 Backup Services
Progent can assist your company to create, implement and debug a backup plan based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits you to build a backup solution with a minimum Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to protect against data loss resulting from user mistakes, system glitches, malicious users, and external assaults like ransomware. For details, go to ProSight Data Protection Services 360 Backup solutions.

Consulting for Double-Take Solutions for Backup/Restore
Double-Take Software publishes a family of tools designed to provide small businesses a range of affordable solutions for backing up and restoring business-critical workloads including Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have extensive backgrounds incorporating Double-Take products into small business IT networks to achieve a high state of availability and business continuity capability at a budget-friendly cost. For more information, visit Consulting for Double-Take Software for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and offers high-level application support for a wide variety of small business software programs, Progent can help clients to arrive at comprehensive IT solutions that substantially enhance the productivity of your network. As a Registered Partner for Cisco, Progent can provide the services of certified engineers and specialists with expertise in architecting, deploying and supporting networking environments built on Cisco technology. The broad scope of Progent's IT know-how and Progent's familiarity with the requirements of small businesses make Progent the perfect partner for building and maintaining a cost-effective, dependable information system.

How You Can Get in Touch with Progent's Engineers for Support for High Availability Computing
To get in touch with Progent about engineering assistance for non-stop infrastructure, phone 1-800-993-9400 or go to Contact Progent.