Disaster Recovery Support and Service for

In situations where a single server or cluster can't provide the throughput required for a critical application, load balancing of multiple servers offers a solution that not only enhances performance but, as a natural byproduct, provides fault tolerance by working around failed servers in a load-balanced farm. Firewalls and routers can also be set up in a load-balanced and fault-tolerant configuration, so that failures of a single device have limited impact on overall system functionality. It is far easier for users and organizations to manage the impacts of reduced resources or bandwidth than to deal with complete outages.

Load balancing solutions area well suited for many web based applications where the front-end web servers can utilize the services of a back-end clustered SQL Server data repository. Applications such as web-based eCommerce are ideal candidates for a load-balanced configuration. Load balancing can provide greatly improved operational reliability because failed servers are transparently removed from the resource farm, thus making such failures nearly invisible to users.

Once you have established a base architecture for a load balancing environment, you have cleared the way for future growth and scalability because adding additional resources to the server farm is a seamless process.

Progent is experienced with a wide range of load balancing technologies covering server balancing, application balancing, and LAN/WAN infrastructure routing. Progent offers consulting expertise with products from the leading vendors of load balancing technology including Microsoft, Cisco, Citrix, and F-5 networks.

Windows Server 2016 Virtual Machine Load Balancing
VM Load Balancing is a new feature of Windows Server 2016 that can automatically and non-disruptively migrate virtual machines between nodes within a Failover Cluster. VM Load Balancing improves Failover Cluster availability and performance and can help you avoid the need to add physical servers to peak workloads. Virtual Machine M Load Balancing automatically determines whether a node has become over utilized and moves virtual machines from the over-committed node to an under-committed node, for example a server that has been freshly rebooted. This entails no cluster downtime, adheres to failure policies such as fault domains, and uses advanced heuristics for measuring VM memory pressure and CPU utilization of the node. Virtual Machine Load Balancing can be set up to run every 30 minutes or on demand. You can use PowerShell to pick one of three thresholds for establishing the aggressiveness of load balancing.

Cisco Content Services Switches and Cisco IOS-based Routers
Through content fast switching and forwarding, the Cisco CSS 11500 Series switches improve utilization, responsiveness, availability, scalability, and security of Web sites, server farms, cache clusters, and firewall systems. Load balancing is a standard functionality of the Cisco IOS router software, and is available across all router platforms. It is based on standard routing protocols, such as Routing Information Protocol (RIP), RIPv2, Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), and Interior Gateway Routing Protocol (IGRP), or derived from statically configured routes and packet forwarding mechanisms. Progent's Cisco-certified network engineers can help you select and deploy a Cisco-based network infrastructure that makes good business sense for your environment and can configure Cisco's IOS Server Load Balancing (SLB) service. To find out more about Progent's Cisco consulting services, see Cisco Consulting Support.

Citrix Metaframe, Presentation Server, and Access Gateway
Citrix Presentation Server is an application delivery system offering client-side and server-side application virtualization for enhanced application performance and flexible delivery options. Citrix Presentation Server allows organizations to centralize applications and data in secure data centers, reducing costs of management and support, increasing data security, and ensuring consistently high performance. MetaFrame Secure Access Manager technology has been integrated into Citrix Access Gateway, an SSL VPN that securely delivers any application with policy-based SmartAccess control. Users have easy-to use secure access to the applications and data they need to be productive. Organizations can cost effectively extend access to datacenter resources from outside the office while maintaining control through comprehensive SmartAccess policies. Progent's Citrix-certified consultants can help you implement Citrix products to help optimize application performance and availability.

F5 Networks BIG-IP and BIG-IP Global Traffic Manager
F5 Networks' BIG-IP Local Traffic Manager (LTM) is an application delivery networking system featuring a set of unified application infrastructure services. BIG-IP Local Traffic Manager removes single points of failure and virtualizes the network and applications using L7 intelligence. LTM improves application performance, increases the capacity of existing infrastructure, and lowers infrastructure costs. BIG-IP Global Traffic Manager uses topology-based load balancing to inspect a user's IP and determine the most efficient data center. When users try to access a data center that is overloaded or unreachable, BIG-IP Global Traffic Manager automatically and seamlessly directs them to a secondary data center. This capability makes BIG-IP GTM especially important for enterprises that need to maintain operations in the event of a natural disaster, power failure, or any other large-scale service disruption. Learn more about Progent's disaster recovery consulting.

Fault Tolerant Solutions Provided by Progent
Progent's certified support professionals can assist you to build a cost-effective, non-stop network that resolves critical problems encompassing a broad array of networking solutions and processes including:

Disaster Recovery Planning
Progent's business continuity planning consultants can show you how to create a workplace recovery plan that will allow you to resume IT operations in case of an IT network disaster. Progent can assist you to create a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, non-stop system architecture that takes into account availability issues involving a broad range of network technologies and processes. To learn more, see Business Continuity Consulting Services.

CRISC-Certified IT Risk Mitigation
The CRISC program was initiated by ISACA to verify a consultant's ability to plan, deploy, and maintain information system control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified engineer to assist you to develop and execute a business continuity or disaster recovery strategy that follows leading practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines. To learn more, visit CRISC-Premier IT risk management specialists.

Microsoft Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 incorporated significant improvements in capacity, performance, manageability, security and compliance, application compatibility, Linux co-existence, Kubernetes networking, and hybrid integration of local and cloud-hosted assets. Top enhancements of Windows Server 2019 include Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud resources, System Insights for taking advantage of modern predictive analytics to control on-premises environments, Windows Defender ATP Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets for creating and administering massive non-stop scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from outdated editions of Windows Server. For details, see Microsoft Server 2019 High Availability Failover Clustering Support.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist your organization to plan and deploy a disaster recovery system built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point. For details, go to Microsoft Server 2016 Disaster Recovery Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent process for recovering services quickly following an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, configure, test and administer a DR system based on VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to provide fast, zero RPO disaster recovery between sites located up to 300km apart from each other. Progent can provide access to a certified NetApp MetroCluster expert who can help you to plan, deploy, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering help with tasks like assigning shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your DR solution to verify adherence with information assurance standards and government requirements.

Non-stop Internet Data Centers
Progent's Data Center consultants can help you select fault-tolerant data centers that match the specific needs of your company. Fault tolerant co-location sites are particularly appealing to small and mid-size companies because of their low cost and convenience compared to taking a do-it-yourself approach. Attempting to create an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for the majority of small businesses. Progent can help you get all the benefits of 24x7 data centers by providing a full array of engineering and support services. For details, visit Non-stop Data Centers Expertise.

Non-stop Inter-office Connectivity
Progent's multi-site connection engineers can help companies create fault tolerant interoffice connections via fully redundant networks featuring transparent failover. Progent's Cisco-certified CCIE network engineers can design and implement fault-tolerant Inter-office connections based on zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers affordable 24x7 interoffice connectivity. To learn more, see Non-stop Interoffice Connectivity.

24x7 Internet Connectivity
Progent's Cisco-authorized IT professionals can show you how to create an economical, fault tolerant Internet connection solution that can achieve non-stop Internet connectivity via a broad range of fault tolerant Internet network solutions including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the most advanced techniques for fault tolerant Internet connectivity to build a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections. To read more, go to Fault Tolerant Internet Access Architecture.

Backup and Restore Technology Consulting Experts
Progent can provide affordable online access to consultants skilled in a wide array of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux servers and workstations as well as laptops and handhelds. Progent offers help for leading data protection platforms such as Acronis, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist you to deploy, enhance, or troubleshoot data backup systems for a range of architectures such as local, remote, cloud-based, or hybrid. To read more, go to Backup and Restore Technology Consulting and Support Services.

Microsoft System Center Data Protection Manager Backup and Recovery Consulting Experts
Progent's certified System Center Data Protection Manager (SCDPM) consultants can help you to develop an effective workplace recovery strategy, implement an affordable fault-tolerante network infrastructure, install a Microsoft System Center Data Protection Manager-based recovery solution, comprehensively validate your DPM system, educate your IT personnel or regular service providers how to manage Microsoft System Center Data Protection Manager, or provide complete information technology support outsourcing such as off-site housing of Microsoft SCDPM machines in Progent's secure data center facility. To read more, see System Center Data Protection Manager Consulting Services.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to help your business to plan, configure, manage and troubleshoot a BDR solution based on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consultants.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup supports advanced features such as Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a certified Hornetsecurity Altaro partner and can provide a wide range of online or on-premises services to assist you to plan, install, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology. To find out more, visit Altaro VM Backup consulting services.

ProSight DPS 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not have native support for crucial data protection capabilities like Exchange backups or long-term point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup provides a feature-rich platform for automatic backup and quick restoration of all your company's M365 mail, Teams Chats, SharePoint documents, OneDrive data, and content on Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to deliver end-to-end management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup delivers a low-cost backup-as-a-service alternative that guards M365 apps against data loss caused by human or software mistakes, malevolent sabotage, and cyber assaults like ransomware. To find out more, see ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services ECHO automates and monitors your backup activities and enable fast restoration of critical files, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight DPS ECHO to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information. Learn more about ProSight DPS ECHO managed backup and recovery.

ProSight MSP360 Backup Solutions
Progent's data protection experts can help you to design, deploy and troubleshoot a backup/restore plan based on MSP360 software. MSP360 offers file or image-based backup/restore for virtual machines and physical machines, supports all popular public clouds, and allows you to build a data protection solution with a low RTO and a granular Recovery Point Objective. With ProSight MSP360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss caused by user mistakes, computer errors, malicious insiders, and external attacks like ransomware. To learn more, visit ProSight MSP360 Backup services.

Consulting for Double-Take Software for Backup
Double-Take publishes a family of tools designed to deliver small companies a range of affordable alternatives for backing up and recovering vital applications including Exchange Server, Microsoft SQL, Blackberry, and SharePoint. Progent's business continuity planning experts have extensive experience incorporating Double-Take products into small business IT systems to create an advanced level of availability and business continuity readiness at an affordable price. To learn more, visit Consulting Services Double-Take Software for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified AI Cloud Partner and provides professional application support for a wide range of business software programs, Progent is able to assist customers to find complete information technology solutions that maximize the business value of your network. As a Registered Partner with Cisco, Progent can provide the expertise of premier consultants and specialists with expertise in designing, configuring and managing infrastructure environments built on Cisco products. The extent of Progent's technical experience and Progent's sensitivity to the requirements of small businesses make Progent the ideal partner for creating and running an affordable, high-availability network.

How You Can Get Help from Progent's Experts for Help with Non-stop Computing
In order to contact Progent about professional assistance for fault tolerant LAN design, phone 1-800-993-9400 or go to Contact Progent.