Disaster Recovery Support and Service for

In situations where a single server or cluster can't provide the throughput required for a critical application, load balancing of multiple servers offers a solution that not only enhances performance but, as a natural byproduct, provides fault tolerance by working around failed servers in a load-balanced farm. Firewalls and routers can also be set up in a load-balanced and fault-tolerant configuration, so that failures of a single device have limited impact on overall system functionality. It is far easier for users and organizations to manage the impacts of reduced resources or bandwidth than to deal with complete outages.

Load balancing solutions area well suited for many web based applications where the front-end web servers can utilize the services of a back-end clustered SQL Server data repository. Applications such as web-based eCommerce are ideal candidates for a load-balanced configuration. Load balancing can provide greatly improved operational reliability because failed servers are transparently removed from the resource farm, thus making such failures nearly invisible to users.

Once you have established a base architecture for a load balancing environment, you have cleared the way for future growth and scalability because adding additional resources to the server farm is a seamless process.

Progent is experienced with a wide range of load balancing technologies covering server balancing, application balancing, and LAN/WAN infrastructure routing. Progent offers consulting expertise with products from the leading vendors of load balancing technology including Microsoft, Cisco, Citrix, and F-5 networks.

Windows Server 2016 Virtual Machine Load Balancing
VM Load Balancing is a new feature of Windows Server 2016 that can automatically and non-disruptively migrate virtual machines between nodes within a Failover Cluster. VM Load Balancing improves Failover Cluster availability and performance and can help you avoid the need to add physical servers to peak workloads. Virtual Machine M Load Balancing automatically determines whether a node has become over utilized and moves virtual machines from the over-committed node to an under-committed node, for example a server that has been freshly rebooted. This entails no cluster downtime, adheres to failure policies such as fault domains, and uses advanced heuristics for measuring VM memory pressure and CPU utilization of the node. Virtual Machine Load Balancing can be set up to run every 30 minutes or on demand. You can use PowerShell to pick one of three thresholds for establishing the aggressiveness of load balancing.

Cisco Content Services Switches and Cisco IOS-based Routers
Through content fast switching and forwarding, the Cisco CSS 11500 Series switches improve utilization, responsiveness, availability, scalability, and security of Web sites, server farms, cache clusters, and firewall systems. Load balancing is a standard functionality of the Cisco IOS router software, and is available across all router platforms. It is based on standard routing protocols, such as Routing Information Protocol (RIP), RIPv2, Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), and Interior Gateway Routing Protocol (IGRP), or derived from statically configured routes and packet forwarding mechanisms. Progent's Cisco-certified network engineers can help you select and deploy a Cisco-based network infrastructure that makes good business sense for your environment and can configure Cisco's IOS Server Load Balancing (SLB) service. To find out more about Progent's Cisco consulting services, see Cisco Consulting Support.

Citrix Metaframe, Presentation Server, and Access Gateway
Citrix Presentation Server is an application delivery system offering client-side and server-side application virtualization for enhanced application performance and flexible delivery options. Citrix Presentation Server allows organizations to centralize applications and data in secure data centers, reducing costs of management and support, increasing data security, and ensuring consistently high performance. MetaFrame Secure Access Manager technology has been integrated into Citrix Access Gateway, an SSL VPN that securely delivers any application with policy-based SmartAccess control. Users have easy-to use secure access to the applications and data they need to be productive. Organizations can cost effectively extend access to datacenter resources from outside the office while maintaining control through comprehensive SmartAccess policies. Progent's Citrix-certified consultants can help you implement Citrix products to help optimize application performance and availability.

F5 Networks BIG-IP and BIG-IP Global Traffic Manager
F5 Networks' BIG-IP Local Traffic Manager (LTM) is an application delivery networking system featuring a set of unified application infrastructure services. BIG-IP Local Traffic Manager removes single points of failure and virtualizes the network and applications using L7 intelligence. LTM improves application performance, increases the capacity of existing infrastructure, and lowers infrastructure costs. BIG-IP Global Traffic Manager uses topology-based load balancing to inspect a user's IP and determine the most efficient data center. When users try to access a data center that is overloaded or unreachable, BIG-IP Global Traffic Manager automatically and seamlessly directs them to a secondary data center. This capability makes BIG-IP GTM especially important for enterprises that need to maintain operations in the event of a natural disaster, power failure, or any other large-scale service disruption. Learn more about Progent's disaster recovery consulting.

Non-stop Technologies Supported by Progent
Progent's certified consultants can assist your business to implement an affordable, zero-downtime information network that resolves critical challenges encompassing a wide array of networking solutions and processes such as:

Workplace Recovery Planning
Progent's disaster recovery planning engineers can help you design a business continuity plan so you can resume IT functionality in the event of an IT network catastrophe. Progent can assist you to develop a complete disaster recovery plan that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, zero-downtime system solution that takes into account reliability issues involving a wide range of network technologies and processes. To learn more, visit Business Continuity Consulting and Support Services.

CRISC-Premier IT Risk Control
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to validate a consultant's skills to plan, implement, and support information system controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help your company to create and carry out a business continuity strategy based on leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. To learn more, visit CRISC-Certified network risk control specialists.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 introduced significant improvements in capacity, throughput, manageability, cybersecurity, app compatibility, Linux support, container technology, and hybrid combinations of on-premises and cloud assets. Top new features of Microsoft Windows Server 2019 include Windows Admin Center for centralizing the management of hybrid local/cloud resources, System Insights for taking advantage of advance predictive intelligence to manage on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets for creating and administering massive non-stop scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from outdated editions of Windows Server. For more information, see Windows Server 2019 Fault-tolerant Failover Clustering Consulting.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point. To read more, visit Microsoft Server 2016 Disaster Recovery Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a repeatable process for recovering services quickly following a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to design, configure, test and administer a DR solution powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between sites located as far as 300km apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your DR solution to show adherence with information assurance standards and government requirements.

High-Availability Data Centers
Progent's Data Center consultants can help you find high availability data centers that meet the particular requirements of your business. High availability Internet Data Centers are especially attractive to small and mid-size companies due to of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Trying to create an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for most small companies. Progent can show you how to get all the benefits of non-stop colocation centers by providing a full range of engineering and support services. To find out more, see Non-stop Internet Data Centers Solutions.

Failsafe Inter-office Networking
Progent's multi-site connectivity consultants can help organizations achieve non-stop interoffice connectivity through redundant networks with transparent failover. Progent's Cisco-premier CCIE network engineers can design and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide affordable 24x7 interoffice connectivity. To learn more, see Fault Tolerant Interoffice Networking.

High Availability Internet Access
Progent's Cisco-authorized network professionals can help you create an economical, fault tolerant Internet configuration solution that can achieve 24x7 Internet access through a wide array of high availability Internet network solutions including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to help you utilize the most up-to-date techniques for high availability Internet access to create an economical, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet access. For details, see High Availability Internet Access Architecture.

Backup and Recovery Solutions Consulting Experts
Progent can provide economical online support from consultants skilled in a broad range of utilities and services that provide solutions for backing up Windows, Apple Mac, and Linux servers and workstations plus laptops and smartphones. Progent offers consulting support for leading backup products such as Acronis, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help your company to install, enhance, or maintain backup/restore solutions for a range of architectures including on-premises, remote, cloud-based, or a mix. To read more, go to Backup and Recovery Solutions Expertise.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting Services
Progent's certified System Center Data Protection Manager support professionals can help you to develop an effective business continuity plan, implement an affordable fault-tolerante IT architecture, deploy a Microsoft System Center Data Protection Manager-powered backup and restore solution, thoroughly test your DPM system, train your IT staff or local consultants how to manage SCDPM, or provide extensive information technology support outsourcing including off-site housing of System Center Data Protection Manager machines in Progent's data center. To read more, visit System Center Data Protection Manager (SCDPM) Consulting and Support Services.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical storage device built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to assist your business to plan, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consulting and management.

ProSight DPS Altaro VM Backup Software for Backup and Disaster Recovery
Hornetsecurity's Altaro VM Backup provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup supports advanced features like Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a certified Altaro partner and offers a broad array of remote or onsite consulting services to help you to plan, deploy, optimize and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology. To learn more, visit Altaro VM Backup certified consultants.

ProSight DPS 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not have native support for crucial data protection capabilities like Exchange backups or greater than 30-day point-in-time data recovery for OneDrive or SharePoint Online. Hornetsecurity's 365 Total Backup delivers a full-featured platform for programmable backup and rapid restoration of all your company's M365 mail, Teams Chats, SharePoint sites, OneDrive for Business data, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup suite. ProSight DPS 365 Total Backup provides a low-cost backup-as-a-service (BaaS) solution that guards M365 apps against data loss or corruption caused by human or system mistakes, malevolent corruption, and malware assaults such as ransomware. For details, visit ProSight DPS 365 Total Backup solutions for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services ECHO automates and monitors your backup processes and enable fast recovery of vital data, apps and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services ECHO to to comply with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Learn more about ProSight Data Protection Services ECHO managed backup and recovery.

ProSight Data Protection Services 360 Backup Services
Progent can assist you to create, implement and troubleshoot a backup/restore plan built around MSP360 software. MSP360 enables file/folder or image backup/restore for VMs and physical computers, supports all popular public clouds, and permits you to create a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss caused by human mistakes, system glitches, ill-intentioned insiders, and malware attacks like ransomware. For details, see ProSight DPS 360 Backup solutions.

Consulting Services Double-Take Software for Data Backup/Restore
Double-Take Software offers a selection of tools designed to provide small businesses a range of cost-effective solutions for backing up and recovering business-critical workloads including Exchange Server, SQL Server, Blackberry, and SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating Double-Take technology into small business IT systems to create an advanced state of availability and business continuity capability at an affordable cost. For more information, see Consulting Services Double-Take Software for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and offers specialized application expertise for a broad range of small business software programs, Progent can assist customers to arrive at efficient IT solutions that substantially enhance the business value of your information system. As a Registered Partner for Cisco, Progent offers the expertise of certified engineers and specialists with expertise in architecting, implementing and managing infrastructure solutions built on Cisco products. The broad scope of Progent's IT experience and Progent's appreciation for the needs of small businesses make Progent the ideal resource for building and running a cost-effective, high-availability information system.

How You Can Access Progent's Consultants for Help with Non-stop Computer Networks
If you wish to contact Progent about technical help for high availability LAN design, call 1-800-993-9400 or visit Contact Progent.