Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of the time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to develop an unmatched ability for supporting branch offices that need IT service with the responsiveness common to with small firms but which offers effective client interaction, complete documentation, and adherence to enterprise IT standards. If your enterprise maintains a branch office located anywhere in or any area served by Progent's consultants, Progent can offer a wide range of onsite and on-line IT consulting services and system design assistance.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can simplify network administration, provide technical support and repair, and strengthen security. Progent can also show you how to design, rationalize, and implement a strategy to migrate from Windows Server 2K to Windows Server 2003. Progent is experienced in setting up pilot installations to reduce the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and application compatibility issues.
Progent can help your company to plan and execute a smooth migration from a Solaris-powered IT environment to a network based on Windows and capable of supporting Microsoft's powerful office productivity software, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can show you how to preserve your information and minimize productivity disruption by designing an efficient migration strategy that preserves your current assets in Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing environment, transition planning and validation, Exchange migration support, information and application software migration, and server and media transition and economization.
Progent's Technical Response Center provides national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support professionals offer phone support and remote direct network access to isolate and repair network problems quickly and economically. The breadth of technical expertise available from Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to competent specialists as needed.
Progent's certified failover clustering experts can help businesses to assess the advantages of adopting Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery solution, assist you to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and help you to centralize the management of clustered servers.
Progent can provide onsite education customized for individuals who want to broaden their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for Mac application software.
Progent's Co-managed Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 operating system and powered by software originally produced by Connectix, delivers the power needed to carry out server consolidation, application upgrade, and server isolation projects via virtualization technology in an enterprise-ready computing network with high scalability, manageability, and availability. Microsoft has targeted Virtual Server at companies who want to enhance operational efficiency in application programming and piloting, migration from outdated mission-critical applications, and hardware consolidation. Progent's professional Virtual Server consultants can assist your IT staff to assess and deploy Microsoft Virtual Server.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help your business to deploy your Fortinet FortiGate security appliances to safeguard all your IT assets at the network edge, within the data center, at branch locations, and at the cloud edge.
Progent's consultants offer budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers comprehensive project management support to help you plan and carry out a smooth move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers without adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical IT initiatives on schedule.
Progent is among the most qualified information technology support companies for integrating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full advantages of Microsoft Exchange 2000 under common scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent can assist small and medium-size businesses to install endpoint device security protection solutions and provide cleanup services for work-from-home employees.
Progent can help you to evaluate the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and maintain hybrid networks that transparently combine local and cloud-based resources.
Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings control, keeps track of network resources, guards against company data leakage, performs network health reporting, allows safe end-user self service, and delivers a common control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help your organization with any facet of designing, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
Cisco has developed an extensive product line of routers that includes appliances designed to provide the protection, performance, and availability required by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you support new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Progent offers cost-effective remote consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Nexus switches are engineered to deliver the speed, expandability, uptime, cloud readiness, capacity, data protection and ease of management required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises consulting services to assist your business to plan an efficient network topology, set up test environments to confirm your network design, deploy Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, configure proactive monitoring and alert systems, consolidate network resources by means of virtualization, analyze and repair switching and routing issues, maximize performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities available for Cisco's Nexus products. Progent can also help you to upgrade non-disruptively from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can build or enhance .NET apps rapidly and at low cost.
Progent can assist you to design and implement an efficient migration from a UNIX-based IT environment to a network based on MS Windows and capable of supporting Microsoft's popular office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to preserve your information and reduce productivity disruption by designing an effective migration plan that preserves your existing assets in UNIX software and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current environment, migration strategy and validation, Microsoft Exchange migration expertise, information and application migration, and processor and storage system migration and economization.
Progent can help your business in all phases of your upgrade to Exchange Server 2016 such as planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and logs; configuring hardware load balancing for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point experts can provide economical online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Our compensation model is based on revenue sharing, so just like working as an independent contractor, your income is entirely driven by your generated revenue. Some of our support staff focus on lifestyle issues and choose to work at a more relaxed pace, utilizing our self-determined schedule to follow individual enthusiasms such as mountain biking, motorcycle racing, skiing, surfing, vacations, or spending free time with family and friends. Others take advantage of the chance to make major dollars via hard effort and extended days. Progent fully supports both ends of the spectrum plus any point in the middle.
Progent's support services for software/firmware update management provide organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like scanners, network appliances such as switches and wireless APs, and IoT devices like sensors and health monitors.
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Access Point consultants can provide affordable remote and on-premises help for Catalyst Wi-Fi 6 wireless access points.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for intelligently connecting people, teams and information. SharePoint Server provides a common location for your workers or clients to access, organize, share and manipulate relevant information, files, and software and to interact with other people. SharePoint enables quicker and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, teams and projects with the knowledge they've created in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can assist you to manage your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
Progent's CCIE-certified network infrastructure consultants can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's certified Windows 2000 consulting staff can help you enhance the capability of your current Windows 2000 Servers and can simplify system management, provide technical support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and implement a plan to upgrade from Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up test installations to reduce the obstacles involved with migrating to Windows Server 2003 by uncovering possible hardware and application compatibility issues.
Biggest High-Availability Load Balancing Online Help
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Email Guard from Postini provides continually updated spam and virus blocking, content filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a regular Postini license, you can still have the use of Postini's Perimeter Manager services via Progent's E-Mail Guard antispam and antivirus aggregation program. Progent's certified e-mail protection professionals can help you develop an email protection strategy that incorporates antispam and virus protection technologies and processes.
Progent's data protection experts can assist you to design, deploy and manage a backup plan based on MSP360 Backup software to protect your resources hosted on any leading public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss resulting from human mistakes, computer error, malicious insiders, and malware attacks like ransomware.
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional PSTN voice communication. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified IM and Presence experts offer online and onsite support to help you to manage and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and carry out a smooth Skype for Business upgrade.
Progent can assist companies of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the typical errors small companies make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, creating cost-effective migration procedures, assessing and tuning performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without sufficient internal resources to assemble effective pilot systems, the lab reduces capital costs and engineering risk while keeping vital IT initiatives on schedule.
Progent's Microsoft-certified Windows 2000 Server consultants offer network help and IT consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and support services include network planning, installation, project management, local and remote technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent offers national online phone support and troubleshooting services for companies who run Solaris networks or whose information systems feature a mix of Solaris and Microsoft Windows technology. Online technical support provides optimum return for your information technology dollar by protecting user productivity and limiting the time billed for computer analysis and repair. Sophisticated online access technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your location. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP premier security specialists to assist with the most challenging network issues.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of productivity apps and cloud-hosted services offered on a subscription basis. Microsoft 365 programs and cloud services are available in an array of product bundles intended for customers ranging from individuals and households to global enterprises. Progent offers quick and easy online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365 and configure your network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based products and services.
Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, network appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and robotics.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for law practices. Progent can provide remote guidance from NetDocuments consultants who can help your law firm to plan, deploy, manage, optimize, or debug a document management system (DMS) environment powered by NetDocs.