Progent is among the most expert information technology support companies for integrating e-mail solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the benefits of Microsoft Exchange Server 2000 for typical situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Progent's certified database consultants offer businesses of any size remote support for leading database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include software installation and integration, application design and programming, management support, replication and synchronization solutions, capacity planning, performance tuning, migration, information security, backup/restore systems, troubleshooting, and training.
Progent's Standard Help Desk Services offer a complete solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Support services are offered at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
For assistance creating, enhancing, or repairing business aplications for Windows, Linux, or for the Web, Progentís expert team of program developers, relational database architects, and software project managers can ensure you get the project completed on time and within your budget. Progent's seasoned software developers offer affordable and expert remote help for projects as simple as creating VBA macros for Office Excel or as challenging as developing mission-critical database applications based on SQL Server ,Oracle, or MySQL.
Progent's SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your business processes.
Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progentís Microsoft certified network support experts. With Progent's economically priced network service programs, mid-size businesses can select a basic co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer small company information systems enterprise-class reliability, protection and performance.
Progent's Citrix experts can assist you to plan, implement, manage, and support a virtual application delivery and management solution built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network for delivering server and client-side applications, and Progent's datacenter management and support consultants can help your organization to manage and support an off-site datacenter that features high uptime, enhanced security, and rapid recovery.
Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver online or on-premises support for NetApp's entire line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN storage deployments quickly and affordably based on best practices.
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally managed web gateway that delivers a single-server platform for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, permits customized reporting generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to cut costs and improve availability. Progent's Microsoft consultants can assist you to plan and carry out pilot and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also assist you to upgrade economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, optimize and debug their networking appliances such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating devices that require important software patches, or resolving performance problems.
If you are an information technology consultant with system support experience, joining Progent and assisting our customers will expand your skills via interaction with Progent's staff of mutually supportive, high-output consulting experts. Progent's focus on offering IT consulting and computer support to small and midsize companies will give you the chance to consult closely with business leaders and add significantly to the growth of exciting organizations. Also, Our virtual office network provides state-of-the-art technology for remote service and wireless connectivity to help you to come up with fast fixes when you troubleshoot business-critical issues.
Progent's Microsoft-certified consultants can provide cost-effective online support and programming services to assist your business to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can feature web pages that can function as intranets, extranets, document and media management tools, blogs, data marts, business analytics, enterprise-wide search, workflows, and other utilities to support and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular office productivity applications like Office Excel, Word, Outlook, and Visio. Progent can help your business to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Remote server management cards offer network managers complete control of a server without the need for a personal visit. Through these management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote management cards to deliver low-cost off-site technical support. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and troubleshooting services to help you to design, configure, administer, optimize, and debug wireless deployments that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to design and deploy hybrid networks that combine local and cloud-hosted resources and that provide easy access, enhanced protection, unified management, and dependable operation for all your mobile and desktop devices.
E-Mail Guard is Progent's economical spam filtering and anti-virus service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other types of email-borne attacks on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-based anti-spam and antivirus services that stop email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators track and control their e-mail application, irrespective of server platform, hardware technology, or data center location.
Progentís data center support services are intended for businesses with equipment housed at IDCs or data center colocation hosting sites and requiring on-demand on-site assistance at the collocation site as well as remote help from Microsoft and Cisco Certified experts. Progent provides a full array of data center and data center and colo support services such as system topology analysis, Windows and Linux server integration and maintenance, troubleshooting for server and communications infrastructure, design and installation of zero-downtime systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and planning high-availability server and storage cluster systems.
Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, operates as the center of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating closely with applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's CCIE-certified network consultants offer efficient and affordable remote and on-premises expertise to assist organizations of any size to build and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add maximum business value. Progent can help with any facet of Unified CM setup and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR routers with CUBE VoIP networking support, creating UCS server clustering systems for high availability, performance tuning, and integration with Exchange and Skype for Business.
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad range of online support services to assist your organization to plan, develop, test, install, manage, and debug applications powered by any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your current Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent can provide on-demand help to clients looking for a fast fix to a specific problem associated with Office Excel and Progent can also provide comprehensive project management services for upgrading or developing line-of-business application software based on Excel. Progent's affordable online training for Excel can be customized to meet the needs of individual users or teams.
Progent offers consulting for security evaluation utilities including LANguard from GFI for performing a set of programmed system testing scans to identify possible security gaps. Progent has broad experience with network auditing tools and can show you how to understand audit reports and react effectively. Progent can show you how to design security into your company processes, install scanning tools, plan and deploy a protected system environment, and recommend policies to maximize the safety of your network. Progent's security consultants are ready to help you set up a firewall, implement safe remote connectivity to email and data, and integrate virtual private network. Progent's qualified security experts can also validate the protection of web software and can provide extensive information security audits of company-wide security to validate your organization's compliance with important industry security standards such as FISMA, PCI, and ISO 17799.
With Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain all the advantages of adding intelligent services into their networks. Cisco's switching technology allows you to deploy capabilities to make your network infrastructure sufficiently available to handle real-time needs, expandable to support growth, safe enough to protect restricted information, and designed for prioritizing and managing all traffic to optimize network performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Catalyst switches that make sense for your company. In addition, Progent's CISM certified security specialists can show you how to develop a strategic protection plan and set up Cisco switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Progent's UNIX platform consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with a convenient single consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can help your business in any and all facets of your migration to Exchange 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, develop a corporate-wide security plan, automate network administration, help with creating applications, and build and validate a DR/BC plan.
F5 Networks 3-DNS Information Technology Consulting
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Progent can help you to plan and execute an efficient migration from a UNIX-powered IT system to a network based on Microsoft Windows and suited for supporting Microsoft's familiar office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to preserve your data and reduce business disruption by developing an effective migration plan that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of current infrastructure, transition strategy and testing, Microsoft Exchange migration expertise, data and application software transition, and processor and storage system migration and consolidation.
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, customization, education, and troubleshooting since the product's debut. Progent offers top-tier expertise for updating out of date Dynamics GP deployments. Progent can assist you to plan, validate, and carry out a cost-effective upgrade from a a legacy version to the current release of Microsoft Dynamics GP.
Progentís IT outsourcing services offer budget-friendly computer support for mid-size corporations. Whether it includes designing system infrastructure, creating an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or creating an on-line business application, outsourcing your IT engineering services can reduce expenses and minimize risks, allowing IT service expenses to grow in a more moderate and controlled manner than is possible by assembling a large, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust system foundation for your critical Windows-based business software including Windows 2008, Exchange Server, and SQL Server 2008.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs which you want to retain plus the new 64-bit editions of applications you wish to run.
Progent's Microsoft and Cisco certified network consultants can provide advanced help with a wide array of technologies and can provide that assistance remotely nationwide or in person in major cities throughout the country and anywhere in . Progent offers online support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX-family platforms. Progent also offers the help of Cisco CCIE network specialists for the toughest connectivity problems, plus the support of CISSP-qualified security engineers to assist with high-level security planning and problem solving. Progent has provided remote network support to companies in every state in the United States.
Progent can provide the cost-effective support of remote Internet connectivity experts to assist your organization to assess or enhance your Internet services so your Internet connectivity solution matches your business needs. Support services available from Progent include evaluation of your existing bandwidth use, carrier and plan comparison and ordering, network provisioning, and overseeing a seamless switchover to a different carrier and/or service plan. Provisioning can include enhancing existing routers and configuring new ones, setting up firewalls, and designing dependable BGP architectures.
Progent offers expert help for every phase of your Exchange Server 2010 migration including end-to-end project management services, site analysis, project design and documentation, specification of new software and hardware needed, suggested sourcing, system testing at customer site or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and webinar training for client's support group and end users.
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide online or onsite integration and troubleshooting services to help you to plan, implement, upgrade, optimize, administer and troubleshoot Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet wireless access points to accommodate your unique workplace layout, building structure, and anticipated workloads.
If you are a network engineer with technical support expertise, joining Progent and assisting Progent's customers will expand your abilities through collaboration with our staff of mutually supportive, high-output consultants. Progent's focus on offering network consulting and technical help to small businesses will offer you the opportunity to work closely with business leaders and contribute significantly to the success of dynamic organizations. Also, Progent's virtual office environment provides the most advanced technology for off-site service and wireless access to allow you to deliver fast fixes when you take on mission-critical problems.
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the traditional physical on-premises datacenter to the new hybrid computing model that combines on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and troubleshooting for Windows Server Essentials. Progent can assist you to determine the possible productivity and cost benefits of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based design for your network environment. Progent can provide full-service project management support so you can design and execute an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. Progent also offers as-needed consulting help, troubleshooting, and customized training.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized management and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Progent's certified wireless consultants can help your organization to evaluate the benefits of adopting Cisco wireless controllers to manage Wi-Fi deployments of any size. Progent can help you to support and troubleshoot your existing wireless network or help you design and carry out an efficient transition from legacy wireless controllers to current models.
Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to develop an unmatched ability for supporting branch offices that require network help with the responsiveness common to with small companies but which offers effective client interaction, thorough documentation, and adherence to corporate IT protocols. If your enterprise maintains a remote office situated anywhere in or any area covered by Progent's consultants, Progent can provide a wide range of in-person and on-line network consulting services and system architecture expertise.
Progent's Cisco Meraki wireless access point consultants provide online and onsite support services to help businesses of all sizes to plan, deploy, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that provides the same access, performance, security, manageability and availability for wired and Wi-Fi users irrespective of their location or device.
Progent's management team consists of industry veterans with decades of background providing computer consulting services, troubleshooting, and strategic IT planning to organizations ranging in size from startups to global enterprises. Great support calls for great personnel, and Progent is proud to have assembled a management staff able to provide businesses with the best service value in the industry.
For corporations with branches in or any area served by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and authorized Cisco network specialists can provide a range of network consulting services including project management, Sarbanes Oxley compliance, site moves, corporate security, network design, on-site or remote emergency support, and troubleshooting for co-location hosting facilities. A Progent IT consultant can help you plan a multi-office information system that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft Certified engineers can help major enterprises design, integrate and maintain major rollouts of updated versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís CCIE and CCNP experts can assist you to configure Cisco products for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
If you want to update your production web site, build internal websites for applications such as HR or worker training, design a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's consultants can also help you design and maintain a safe, robust server and communications infrastructure, including remote and wireless connectivity, to support your web tools.
Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings control, keeps track of network resources, guards against company data leakage, performs health reporting, enables secure end-user self service, and delivers a single point of control for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can assist you with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it.
Progent's ProSight portfolio of managed services are designed to offer businesses who have small internal network administration and support teams with affordable help from world-class management tools and technical experts. Benefits of the ProSight catalog of managed services include predictable IT management costs, smart automation of common management processes, continual adoption of new technology, smooth migration from legacy technology to up-to-date solutions, close alignment of computer technology with business goals, access to seasoned network experts, and freeing up management to concentrate on business issues rather than ever-changing information technology.
Progent's Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to configure, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.