Progent's Microsoft certified engineers can provide remote and on-premises consulting expertise to assist your company to administer, support, and troubleshoot PCs based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, remote access, mobile device integration, wireless configuration, and 24x7 system monitoring.
Cisco's Meraki MS line of access and distribution switches are intended for sites ranging from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective online consulting to help you to design and implement an efficient network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management tools, define policies to maintain security and compliance, develop and test a disaster preparedness plan, and resolve issues associated with any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking solution.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Progent's Cisco-certified CCIE network experts can assist your business to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software expertise.
Progent’s Cisco-Premier network consultants offer experienced PIX Firewall consulting services covering architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and safe connectivity services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy level of security, speed and reliability for business environments of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent’s Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can assist you to utilize Cisco's networking technology to create a solid basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including compute and storage utilization, security and compliance, versatility, availability, and recoverability.
Progent's Apple Mac experts can support the creative facets of Mac computing by offering consulting services and training in graphics, audio, and motion video. Progent's support professionals offer help in a range of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Progent's Microsoft-certified Windows 11 consultants offer a variety of services to support Windows 11 such as cloud and hybrid integration, mobile management and synchronization, at-home workforce access, security and compliance, automated deployment, and Help Desk support.
Microsoft SQL Server 2014 incorporates significant improvements in key areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services including planning, deployment, administration, remediation, and software development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
Server growth wreaks havoc on IT budgets and management resources. Server reduction through a virtual architecture promises lower total cost of ownership of hardware and faster return on investment, more efficient use of servers, streamlined operations, enhanced system availability, and easier management. Common usage scenarios for virtual servers include resource consolidation, economical hosts for mission-critical legacy applications based on outdated operating systems, and affordable quarantine of program development or evaluation environments from production systems.
Progent’s private cloud hosting enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. You can use Progent’s private cloud to avoid large investments in the acquisition, maintenance, and operation of network hardware and facilities while achieving the highest levels of system availability and physical security.
Progent’s certified consultants provide small and medium size companies enterprise-grade consulting support for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager 2007 is Microsoft's new name for the update management platform formerly called Systems Management Server. System Center Configuration Manager offers a variety of new features to Microsoft Systems Management Server 2003 including comprehensive automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s certified engineers can help you use SMS Server or System Center Configuration Manager effectively for streamlined operating system and application software installation, security patch administration, software metering, and software license reconciliation. Progent's consultants can also help your company to move smoothly from SMS Server 2003 to System Center Configuration Manager.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Cisco's Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of wireless APs, tuning wireless throughput by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting cyber threats and analyzing network traffic based on user type and location. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to meet your specific business requirements. Progent’s Microsoft consultants provide experience in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration services for safe, corporate-wide information sharing plus integration with Customer Relationship Management packages.
Progent is a pioneer in economically providing world-class IT help to small companies. Progent's achievement in addressing the IT service requirements of the chronically underserved small company sector is the cumulative outcome of key technical and process innovations that have removed much of the traditional costs out of administering network support, injected unprecedented professional expertise into the IT service mechanism, and significantly accelerated the solution process.
Progent’s team of expert software programmers, database designers, and project management consultants can assist large businesses to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering relational database architects and software programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with other applications such as SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also can provide expertise with multiple web development tools and can assist businesses to create, enhance, repair, or port web-based applications to utilize the latest advances in web technology.
Progent's Office and Microsoft 365 consultants can assist businesses to incorporate Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that provides quick return on investment and enables better business outcomes. Progent can assist you to integrate Microsoft Office or Microsoft 365 apps with each other and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent can also help you to fix compatibility problems between various releases of Microsoft Office desktop and offers live online instruction to individuals or groups.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing and distribution companies to manage complicated supply chains and improve the efficiency of critical processes in order to bring products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite consulting that spans from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Progent's CISSP-certified network security experts can assist organizations of any size with any aspect of information system security. Progent can help create cost-effective cybersecurity solutions that guard a small office against modern malware attacks or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile users sharing IT resources distributed across multiple physical sites and public and private clouds.
Progent provides clients the services of engineers who have been awarded some of the IT industry's most prestigious certifications. Progent believes that customers have the right to be sure that their computer support professionals have accredited testing as well as extensive real-world field experience so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers priority for significantly superior vendor support than is available to non-certified service providers, allowing Progent to offer customers a higher level of IT support. In addition, major credentials such as CISM or CISSP for IT security can help corporate customers to demonstrate compliance with regulatory requirements by using the services of recognized industry professionals.
Progent's Jabber consultants offer online or on-premises expertise to help organizations of any size to design, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide advanced support for the products, technologies and services that make up creating a cohesive Jabber solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.
For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help you to design a XenDesktop environment that improves the business value of your information system; integrate XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; migrate your older virtual desktop software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
Progent's Check Point firewall experts can help you plan, integrate, and manage firewall environments that rely on Check Point Next Generation security gateways and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you maintain older Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for law practices. Progent can provide remote guidance from NetDocuments experts who can assist your law firm to design, configure, manage, optimize, or debug a document management system solution based on NetDocuments.
Progent can provide enterprise customers the help of a certified NetApp consultant to deliver remote or on-premises support for NetApp's complete family of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage deployments quickly and affordably following leading practices.
The Progent Test and Training Lab at the QTS Colocation Center is available for testing line-of-business applications, creating cost-effective system upgrade methodologies, assessing and tuning performance, planning or validating business continuity solutions, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent clients without sufficient internal resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT projects on schedule.
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the core competencies and worldwide standards of skill that IT security professionals are required to learn. It provides executive management the confidence that those who have earned their CISM certification have the experience and knowledge to provide efficient security management and support consulting.
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any aspect of information system security. Progent can implement efficient cybersecurity solutions that guard a small office from modern threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that support local, online, and mobile clients sharing IT resources spread across a mix of physical sites and public and private clouds.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's servers in an environment that delivers the maximum level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting services are built on proven virtualization architectures that enable small companies with mixed- platform IT systems to save dramatically on the expense of capital equipment, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progent provided a wireless networking solution that enabled a school to increase productivity and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate locations as far as 2.5 miles apart and can reach even greater distances. This wireless solution provided better performance and dependability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it provided protection against local interference.
Progent’s expert software programmers, database designers, and program managers can assist enterprise clients to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by offering relational database architects and software programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to incorporate SharePoint with other data sources like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers expertise with web development tools and can assist businesses to build, enhance, repair, or migrate web-based applications to utilize the most current web technology.
Progent's support specialists in Apple OS X and Windows technology can show you how to combine Mac and Windows computers into cohesive environments with resource sharing and collaboration support. Allowing efficient cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Apple Macintosh and Microsoft products. Progent's background in Microsoft and Macintosh service makes it possible to offer world class support to businesses that depend on these technologies to maintain their strategic advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows network.
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management, staff, develop a corporate-wide security plan, automate IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to move from a legacy release of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to optimize and repair your existing SCVMM 2012 environment to make sure you get maximum business value.
System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; unified management of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of System Center 2016, extend or tune your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.
Progent's Check Point Software consultants can help you choose and deploy Check Point Software Firewall and VPN software and hardware powered by Check Point Software's technology to provide an affordable and efficient security solution for your IT network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and provide a single source for on-going technical support, administration, training, and consulting services.
Progent can help your business in all phases of your migration to Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, databases and log files; configuring hardware load balancing for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent’s Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's pool of seasoned desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized control and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to confirm full service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to design, configure, test and administer a DR system based on VMware SRM and VMware NSX.
System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy restore capabilities for Microsoft-based networks. SCDPM 2016 delivers application-aware protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports VMs running on Windows Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, implement, manage, and troubleshoot a multi-site backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from an older release of DPM or from an outdated solution, and Progent can tune your DPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite support and can provide occasional expertise to resolve challenging issues or provide end-to-end project management support to help you complete your SCDPM 2016 initiative on schedule and on budget.
Medium-size companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Certified network support experts. Thanks to Progent's economically priced IT service programs, mid-size businesses can select a basic co-sourcing service program based on Operations Manager with network monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business environments who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer mid-size business information systems enterprise-class reliability, security and performance.
Progent is among the most qualified information technology consulting firms for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size companies get all the advantages of Microsoft Exchange Server 2000 under common scenarios such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management team, create an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and validate a DR/BC plan.
CCIE Certified Support Outsourcing Content Delivery Networking Products
Progent offers expert support for each step of your Microsoft Exchange 2010 migration with services that include end-to-end project management services, site analysis, project design and documentation, specification of all new software licenses and equipment needed, suggested sourcing, pilot testing at client location or at Progent's testing lab, setting up temporary coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous servers, and webinar training for client's IT staff and users.
Progent’s Wireless Consulting Services offer a convenient, affordable way for companies of any size to integrate, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.