Business Continuity Support and Service
Questions and Answers
Additional Topics of Interest
24-7 Remote Management Consultant
Specialist Remote Server Management Cards
Remote server management cards give IT administrators full control over a server without the need for a personal presence. Through these management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to design, deploy, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to deliver efficient off-site technical support. Progent has experience with a variety of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Dynamics Business Central Applications Consultant
Dynamics NAV ERP Integration Firm
Progent offers remote and onsite configuration, upgrade, customization, training for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Security Penetration Testing Technical Support Services
Security Auditing Stealth Penetration Testing
Stealth intrusion checking is a key part of any comprehensive network security strategy. Progent's security professionals can perform thorough penetration checks without the knowledge of your organization's in-house network support resources. Unannounced penetration checking shows whether current security monitoring tools such as intrusion detection alerts and event history monitoring are correctly configured and actively observed. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware.
Fault Tolerant Inter-office Network Consultants
Specialists Automatic Failover
Progent's non-stop interoffice connectivity and 24x7 system infrastructure engineers can help small organizations create non-stop Interoffice connectivity through fully redundant system architectures with transparent failover. Progent's Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office connections based on fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical non-stop interoffice networking.
Windows, Linux, UNIX, Solaris Online Troubleshooting
Linux, Windows Technology Professional
If your office network mixes Linux technology technology with Microsoft Windows, Progent can help you to integrate your computers into a unified network that allows all your operating systems to run side by side for easy management, seamless dataflow, high dependability, enhanced throughput, and tight security. Progent's Linux and Windows coexistence assistance offerings include IT architecture configuration and support, support for Windows services for UNIX, online network monitoring and administration, remote network support and repair, on-site technical support, and Helpdesk outsourcing.
Protecting NodeZero Certified PEN Testing
NoderZero Threat Assessment Network Consultants
Progent's certified cybersecurity experts can perform NodeZero-based PEN tests to make sure your security defense systems and policies are properly configured and effective.
Smartphone patch management Consulting
Wi-Fi controllers patch management Consult
Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers, network appliances like routers and wireless APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Award Winning Microsoft Access performance tuning Developer
Microsoft Access RDP Consult
Progent offers economical remote consulting services for all releases of Microsoft Access including desktop and browser-based versions and can provide expert help for application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online classes for Access application development and database administration.
Threat Management Gateway Computer Consulting
Forefront TMG 2010 Support Outsourcing
Forefront TMG 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that delivers a one-server solution for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting capabilities, allows custom reporting generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft consultants can help you to plan and carry out test and production implementations; integrate Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Outsourcing Microsoft Exchange Server 2016 Upgrade Planning
24-Hour Exchange Server 2016 Upgrade Planning Technical Consultant
Progent can help your business in any and all phases of your migration to Exchange Server 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
ProSight Small Business Private Clouds Consultants
Services ProSight VM Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in an environment that gives the highest level of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management services are built upon proven virtualization architectures that enable small businesses with multi- platform environments to economize significantly on the costs of capital equipment, infrastructure support, and network administration while achieving enterprise-class reliability and an unmatched level of vendor independence.
24/7 WiFi 6/6E Troubleshooting Engineers
WiFi 6/6E Solutions Specialists
Progent can help you plan, configure, manage, monitor, and repair an efficient Wi-Fi LAN architecture, select appropriate hardware and software, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a complete wireless system security plan that is well integrated with the security strategy for your entire business network.
Citrix XenApp Application Delivery Engineer
24-Hour Citrix RADEDEPLOY Specialists
Progent's Citrix-certified consultants can help your business to plan, deploy, administer, and support a virtualized Windows application delivery and management system based on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support experts can assist you to administer and maintain a remote datacenter that offers high availability, enhanced security, and rapid recovery.
Lync Server 2013 and iPad Professional
Consultants Lync Server 2013 and iPad
Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support services to help your company to manage and troubleshoot your current Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
An index of content::
Integration Support Debian Linux
Linux Integration Services
Progent's Linux support services offer small companies and developers assistance with managing and supporting Linux systems that operate with Microsoft-based technology. Progent offers your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of expertise offers you a convenient single source to help you create and manage a protected and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Internet Data Center Consultant
Consultant Colocation
For large organizations, Progent can supplement internal IT groups by offering extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a transparent local supplement of corporate IT management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbanes Oxley conformance, project management, and world-class service for multiple location office environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and technicians to assist with a site relocation or office move, or a network architect to help with building or utilizing an Internet Data Center or Hosting Facility.
Consultant Windows 10 Edge
Windows 10 Compatibility Testing Outsourcing IT Support
Progent's Windows consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker access, security and compliance, automated provisioning and management, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and end users, and ongoing technical help.
PIX Firewall Migration Computer Consultants
Cisco PIX Migration Integration
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent continues to offer consulting support for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you determine if you should move up to next generation firewall products from Cisco. Progent's Cisco technology specialists can help your company plan and implement a cost-effective migration to Cisco ASA 5500-X firewalls based on industry best practices.
Aironet 1500 Access Point Online Consulting
Cisco Aironet WiFi Management Consulting
Progent's Cisco CCIE-certified wireless infrastructure consultants offer remote or onsite configuration and debugging services to help your organization to design, implement, update, optimize, administer and debug Aironet wireless AP environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless APs to work with your unique office layout, construction, and expected network traffic.
Windows 8.1 Migration Information Technology Integrators
Microsoft Support Windows 8.1 Work Folders
Microsoft Windows 8.1 is engineered to run on devices from smart phones and tablets to engineering workstations. A wealth of new and improved features, including its touchscreen interface and iconic live tiles GUI, offer a wide selection of benefits for companies who understand how to put them to work. Progent's Microsoft-certified experts can help bring your organization up the learning curve with Windows 8.1 and show you how to gain significant business value from the product's various new and enhanced technologies.
Microsoft Dynamics GP ERP Computer Consulting
Dynamics GP Software Computer Consultant
Progent can show you how to prepare and execute an efficient move to Dynamics GP/Great Plains so that you retain your information, strengthen your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce business disruption by designing and following a sensible migration plan. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.
24-Hour Outsourcing Immediate Staff Augmentation Services
Temporary IT Staff Augmentation Consultant Services
Progent's temporary staff augmentation services enable organizations to meet the need for network support personnel without incurring the costs and delays that come with vetting and recruiting experienced technical help and without increasing your permanent head count.
SharePoint 2016 Excel Online On-site Technical Support
SharePoint 2016 Power BI Computer Consulting
Progent's Microsoft-certified SharePoint consultants can provide affordable online and onsite expertise, software development, and technical support support for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
SCCM 2016 Boundary Groups Support and Setup
SCCM 2016 Central Administration Site IT Consulting
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings management, keeps track of network resources, protects against company data leakage, provides health reporting, enables safe self service, and offers a single point of control for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help your organization with any facet of planning, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Azure and SharePoint integration Consultancy
Azure migration Developer Firm
Progent's consultants can help you to plan and carry out an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both on-premises and cloud assets.
Firepower Consultant
Cisco ASA Firepower Remote Technical Support
The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
After Hours Consulting for Service Firms Integration Services
IT Services for Network Service Firms Remote Troubleshooting
Progent's Support for IT Service Firms lets you take advantage of Progent's information technology engineers under your own service brand as a seamless extension of your IT services staff.
Small and Midsize Business Tech
Maintenance Small and Midsize Office
Progent's Microsoft and Cisco premier network consultants can provide advanced help with a broad range of technologies and can provide that assistance remotely anywhere in the U.S. or onsite in major cities across the United States and anywhere in California. Progent provides online help for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a combination of Windows and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE network specialists for complex network issues, as well as the the support of CISA-qualified security engineers to handle high-level security design and troubleshooting. Progent has delivered online troubleshooting to businesses in every state in the U.S.
UNIX with Windows Remote Support Services
Computer Consulting Windows, UNIX, Solaris
Progent's UNIX family consulting services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient one-stop source to help you build and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Ohio Small Business IT Support Firm
Colorado Upgrading
Progent's Technical Response Center provides nationwide remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support engineers provide phone help and online secure computer access to troubleshoot and repair technical problems rapidly and economically. The scope of IT expertise represented by Progent's team of country-wide service engineers makes it possible to escalate even the toughest problems to appropriate specialists as required.
ISSAP Security Audit Services
CISSP-ISSAP Cybersecurity Architecture Consulting Services
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough testing and significant work with information security design. ISSAP consultants possess in-depth knowledge of access management systems and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of secure network architecture.
Online Technical Support System Center Operations Manager
Operations Manager Technical Support Services
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's affordably priced IT support packages, mid-size businesses can choose a basic co-sourcing package built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small business networks world-class reliability, security and productivity.
ProSight Email Directory Harvest Protection Consultancy
Email Link Protection Services
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
ProSight NinjaOne Windows Server Management Online Troubleshooting
NinjaOne Automated Server Inventory Online Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the health of vital assets.
IT Outsourcing Example White Papers
Whitepapers Advantages of IT Outsourcing
Progent's IT outsourcing services offer affordable network support for medium-size companies. Whether it includes planning network architecture, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network engineering services can reduce costs and eliminate risks, allowing IT support expenses to increase in a more moderate and manageable manner than is possible by amassing a large, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available network architecture for your critical Windows-based applications such as Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
Microsoft Windows Cluster Consulting Services
Clustered Server IT Consulting
Progent's Disaster Recovery/Business Continuity specialists have in-depth experience assisting small and mid-size organizations to minimize system downtime by providing affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore solutions, and non-disruptive maintenance. Progent's business continuity consultants can help your company to develop and test a sensible business continuity plan that matches your business needs and budget. Progent's disaster recovery engineers can help you to architect, deploy, and support resilient technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Emergency Check Point 26000 Firewalls Firewall Network Install
Check Point 16000 Firewalls Secure
Progent's Check Point firewall consultants can show you how to plan, deploy, and administer firewall environments that rely on Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewalls or upgrade efficiently to Check Point's modern security gateways.
ASA 5510 Firewall Computer Consultant
ASA 5510 Firewall Remote Troubleshooting
Progent's CCIE-certified network infrastructure consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
24x7x365 Consultant Services SCSM 2016
System Center 2016 and SSRS Reporting Configuration
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager and also have fast access to Progent's Microsoft Certified network support experts. With Progent's affordably priced network service packages, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Operations Manager to offer small company networks world-class reliability, protection, and productivity.
Immediate Online Troubleshooting Apple iPhone and Windows integration
Windows and macOS coexistence Remote Support Services
Progent's support specialists in Apple OS X and Windows technology can help you combine Apple Macintosh and Windows systems into cohesive networks with full sharing and collaboration functionality. Enabling productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Microsoft and Apple service makes it possible to offer expert assistance to companies that depend on these technologies to keep their competitive edge. Progent can also assist your business to integrate Apple's iPhones and iPads with your Windows network.
Consultants Windows Server 2012R2 Active Directory
24-7 Computer Consultants Windows 2012 R2
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, tune your network for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support staff, develop an enterprise-wide security strategy, automate IT administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Apple OSX Tiger Remote Support
Network Consulting Apple OSX Tiger
Progent's experts can provide Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or other earlier versions of Apple OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud. For computer networks based solely on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is available, secure, fast and aligned with your organization's business goals.
Consultant Chief Information Officer Outsourcing
IT Support Outsourcing Technology Professional
Progent can provide comprehensive remote support for all technologies associated with small business IT systems and allows you to outsource a variety of vital, on-demand support services including a part-time Chief Information Officer to offer senior-level IT design and negotiating skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for critical initiatives such as office moves oroperating system migrations, connectivity experts for building and maintaining high-performance and robust network infrastructure, security specialists to ensure information protection and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software developers to write, enhance, or repair business applications.
24 Hour Windows Server 2016 Integration Support Outsourcing
Professional Windows Server 2016 High Availability
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a DR solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using commodity equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.
Consultant Services Remote Network Support
Largest Consultant Remote Computer Support
For mid-size companies who need network support, Progent offers a variety of alternatives such as local help, on-line support, phone-based Help Desk, round-the-clock support with automatic network monitoring, temporary staff augmentation, business relocation support, software programming, and expert consultation. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional onsite help for fixing technical issues rapidly and economically.
Remote Monitoring and Reporting Remote Consulting
Operations Manager Consulting
Progent provides a selection of IT service packages for small companies. These IT outsourcing and network monitoring solutions are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager 2007, a next-generation network and IT management software platform that monitors the availability, performance, and security of your network and isolates incipient troubles before they can bring down your system. With Progent's economically priced network service programs, small businesses can choose a basic co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
24-Hour Enterprise hybrid cloud solutions Professionals
Amazon AWS hybrid cloud solutions Consultants
Progent can help you to design and administer hybrid environments that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that utilize local resources along with one or more public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of cloud integration support services that include Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering advanced consulting support online, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Macintosh Security Audits On-site Support
OS X and Cisco Security Technical Support
Progent's CISM-certified security staff can show you how to safeguard your Mac environment through professional support offerings such as running security tests, recovery from virus and denial of service penetrations, configuring firewalls, implementing secure remote and mobile access, deploying monitoring software for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the particular objectives of your business network.
Wi-Fi VoIP phone integration Configuration
wireless IP phones and Aironet APs Integration Support
Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for professionals who are mobile within office, warehouse, health-care or other venues where IT management requires portable phones that offer more control, data security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually demands that you configure and optimize numerous key pieces of your wireless environment including access points, routers, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified experts offer remote and onsite support to help you create and maintain a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Security Services System Backup
information Systems Audit Disaster Recovery
For small and midsize companies, network security and compliance is excessively complex to master but too dangerous to ignore. The largest largest enterprises have been hacked, and the leading cloud service providers have occasionally been taken down. It looks like there's nowhere to hide. Progent makes it economical for smaller businesses to carry out vital IT security projects effectively by providing the benefit of billed time to the nearest minute with no minimum billing for online support. You have access to a world-class computer expert to deliver just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any aspect of network security including security assessments, malware defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a comprehensive security strategy.
Emergency Hyper-V 2016 Containers Support and Setup
Windows Hyper-V 2016 Management IT Consultants
Windows Hyper-V 2016 incorporates core technologies initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive upgrade strategy, train your IT administration and technical support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business value.
Urgent Email Link Protection Consult
Email Scoring Thresholds Engineer
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Cybersecurity Inventory Consultancy
External Network Security Scan Professional
Progent offers small organizations a pair of low-cost security inventory packages that provide, for a set fee, remotely administered inventory scans of your security profile which are evaluated by certified information security specialists who interpret the results of the scan, deliver objective evaluations of your current network security, and offer recommendations for enhancements. Progent has developed two complementary security inventory packages for external and internal security scanning that are priced to fit the budgetary realities of small businesses while providing enterprise-class evaluations of your network's vulnerability to attack.
NetApp SnapMirror Consultants
NetApp MetroCluster Troubleshooting Consulting
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with synchronous replication to provide fast, zero RPO disaster recovery (DR) between datacenters located as far as 300km away from one another. Progent's roster of seasoned IT consultants can assist you to design, configure, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering help with tasks such as assigning shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and verifying your DR solution to show adherence with information assurance standards and government requirements.
24/7 Computer Consultants Wi-Fi VoIP phone integration
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Technical Support Services
Progent's Cisco-certified wireless integration consultants can help organizations to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Locky ransomware recovery Consultant Services
Consultants Hermes ransomware recovery
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with settlement negotiations with a hacker, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Windows and Linux Consulting
Linux with Windows Consulting
If your company computer system mixes Linux technology platforms with Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your operating systems to coexist for simple management, seamless information exchange, high availability, superior throughput, and tight protection. Progent's Linux and Microsoft Windows integration assistance offerings include IT infrastructure configuration and support, consulting for Windows services for UNIX, online network monitoring and administration, online network help and repair, on-site technical support, and Help Desk outsourcing.
Check Point SandBlast Security Company
Security Group Check Point Firewalls
Progent's Check Point firewall consultants can help you plan, configure, and administer firewall environments built around Check Point Software Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support legacy Check Point firewalls or upgrade efficiently to Check Point's next-generation firewalls.
24x7 Work from Home Network Infrastructure On-site Technical Support
IT Consulting Remote Workers Infrastructure
Progent can help small and medium-size companies to plan, set up and debug the network infrastructure to support telecommuters.
Cisco ACNS, Cisco CDN Software Support Services
24x7x365 Fault-tolerant Load Balancing Remote Troubleshooting
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Florida Support Firm
District of Columbia IT Outsourcing Firm
Progent's Technical Response Center (TRC) offers nationwide extended hours remote assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer after-hours telephone help and online secure network connection to troubleshoot and repair technical problems quickly and affordably. The breadth of technical experience represented by Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult network issues to qualified experts as required. For urgent problems, the Technical Response Center tries to respond to your call for service within one hour.
Exchange 2003 to Exchange 2010 Upgrade Professionals
Consulting Exchange Server Upgrade
Progent offers expert support for each step of your Exchange 2010 upgrade including outsourced or co-sourced project management services, site analysis, project planning, cost estimates of new software licenses and equipment needed, suggested sourcing, pilot testing at client site or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous servers, and training for client's support staff and users.
Help Center Certified Microsoft Partner
Security Consulting Firms Microsoft Certified
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest client satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, skills, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your company more complete solutions for your IT system.
Mac Office Outlook Training
Mac Office Excel Training
Progent offers onsite education designed for individuals who wish to expand their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for Mac applications.
Lync Server 2013 Mirrored Back End Servers Consult
Microsoft Certified Partner Lync Server 2013 Edge Server Pool Consultants
Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network telephony. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support services to assist your company to manage and repair your current Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business migration.
Remote Consulting Debian Linux
Technology Consulting Services CentOS Linux
If your company is developing Linux-based applications in an environment that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to focus on your field of strategic know-how without the constant hassle of managing your company information system. By using automated network monitoring and by providing remote and in-person assistance as your business needs it, Progent represents an affordable way for managing an IT system that provides excellent dependability, protection, and efficiency. Progent's UNIX/Linux developer support offerings include full-service network support outsourcing, virtual infrastructure, online and in-person service and troubleshooting, network monitoring services, and Contact Center outsourcing.
Network Consultant DoubleTake Carbonite Replication
Remote Consulting Double-Take Backup
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small and midsize businesses a variety of affordable solutions for replicating and recovering vital applications including Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business information networks to achieve an advanced level of fault tolerance and business continuity capability at a budget-friendly cost.
Award Winning Private Clouds for Small Businesses Consultant Services
ProSight Private Cloud Hosting Services Specialist
Progent's ProSight Virtual Hosting offers proven virtualization technology, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified engineering team to provide small and midsize companies with a complete information technology outsourcing solution that enhances network dependability and security, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical business application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual machine configured and supported by Progent's network support experts.
Remote Hybrid Microsoft 365 Exchange integration Integration Services
Microsoft 365 Exchange migration Onsite Technical Support
Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 and local Exchange systems. This allows you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and on budget.
Windows 2003 Computer Consultants
Technology Consulting Windows 2003
The service background of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that aligns most closely with your business strategy. Progent can also assist you with designing, deploying, administering and supporting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Windows NT.
24/7/365 ransomware cleanup and restore Specialists
ransomware protection Professionals
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Remote IT Services for Network Service Providers Outsourcing
IT Consultant Consulting Support for Network Service Providers
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology experts under your own brand as a seamless extension of your IT consulting staff.
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