Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
Progent can assist small and medium-size organizations to set up and troubleshoot teleconferencing applications to enable their at-home employees to collaborate effectively with colleagues and clients.
Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for reducing your exposure to data loss, military-grade encryption, item-level recovery capability for individual files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide array of services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who run Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and send email, search the Exchange global address list, import addresses, synchronize calendars, and alert people to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized onsite Entourage training.
Progent’s team of Microsoft and Cisco Certified experts average more than a decade of hands-on industry background, at the front lines of network service, executing a wide range of technical projects for a large mix of clients. Every Progent consultant shares a proven set of personal best practices that are incorporated into shared best practices standards that Progent teaches its support staff. This ensures that you get not just expert IT skills, but also a consultant with proven approaches for using technical knowledge to repair real-world network problems efficiently.
Progent is an Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to protect your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.
Progent's Cisco-certified SIP infrastructure consultants can help organizations of any size to design, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective remote or onsite expertise to assist you to migrate efficiently to a productive unified communications ecosystem that delivers fast ROI. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.
Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any aspect of information system security. Progent can create cost-effective cybersecurity systems that guard a small office against modern threats or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile users sharing network resources spread over a mix of physical datacenters and various clouds.
Microsoft Office Communications Server provides Instant Messaging and presence in a scalable, world-class solution offering advanced security, transparent compatibility with additional Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. The product allows cost savings and improved operational efficiencies, increased worker output, and better IP security. MS Office Communications Server 2007 has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises configuration support and troubleshooting help for your Office Communications Server environment and can help your organization to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to design and implement a smooth upgrade that will add significant strategic value to your information network
Progent’s IT outsourcing packages offer economical network consulting for small businesses. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate risks, allowing network service expenses to increase in a more moderate and controlled manner than is feasible by assembling a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available network architecture for your critical business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's Cisco-certified wireless integration experts can assist you to deploy, administer, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent’s Microsoft-certified consultants can assist your organization to update your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit desktop processing, plan an efficient migration process that minimizes business disruptions, and offer inexpensive, professional online support to aid your company to install 64-bit PC desktop software and application programs on your existing computers.
Progent can provide remote and onsite consulting to assist your organization with any facet of BI reporting ranging from troubleshooting or modernizing applications to designing and deploying a comprehensive BI environment. Progent's BI consultants can help your company to support your current reporting system, assist you to migrate reports from an outdated reporting platform to a modern one, and deliver as-needed online mentoring to meet your individual requirements. Progent’s business reporting consultants can provide expertise in all popular business intelligence reporting platforms including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
Progent provides small organizations a pair of ultra-affordable network security inventory scanning packages that include, for a set fee, remotely managed scans of your security profile which are analyzed by professional security engineers who interpret the results of the remote scan, present objective summaries of your existing network security, and offer recommendations for remediation. Progent has developed two complementary network security evaluation packages for external and internal scanning that are priced to meet the budgets of small businesses while providing enterprise-class evaluations of your IT network's exposure to assault.
Progent's Power BI experts can assist your business to plan, install, maintain, enhance or debug your Power BI environment. Progent's database experts can assist you to organize your source data for Power BI visualizations. Progent can show you how to implement and administer a local, cloud based, or hybrid environment to run Power BI.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the basis for a powerful but manageable information. The technical demands of the Microsoft .NET products included with Small Business Server 2011 calls for a network consultant with real-world background planning and integrating seamless, comprehensive business network solutions. Progent's SBS Server professionals have an average of over a decade of experience supporting business systems based on Microsoft platforms. This experience ensures you success in installing, administering, and troubleshooting network solutions that include the Microsoft Small Business Server package of servers and applications.
Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, data and identity security, automated deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and post-migration consulting support.
Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and provides a easily administered Internet gateway that acts as a single-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower costs and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and carry out pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist you to migrate economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can assist you to plan and implement an efficient move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity and access services for both on-premises and Azure assets.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Progent can provide onsite education designed for individuals who want to broaden their understanding of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for Mac applications.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered services. Unlike some freelance consultants or small service firms who offer minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the service documentation sent by every consultant to every customer. The practice of documenting and organizing support activity results in more efficient service and eliminates a variety of typical problems such as when a service client is effectively held captive to a consultant who won’t release vital service information.
For mid-size companies looking for network support, Progent can deliver an array of options including local help, on-line support, off-site Help Desk, round-the-clock support with automatic system monitoring, emergency staffing, business relocation support, application programming, and professional consultation. For midsize companies in California or other regions covered by Progent's field engineers, Progent offers professional on-premises support for solving network issues rapidly and affordably.
Citrix has developed a comprehensive line of products that deliver enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of Citrix technology and can help you design, test, implement, troubleshoot, and support Citrix solutions.
Progent's seasoned group of network consultants and application specialists have extensive experience delivering remote and on-premises assistance for businesses of any size who need to incorporate Android phones into their information systems so that mobile clients can be productive from virtually anywhere. Progent has the range of skills to resolve network problems that involve multiple vendors and that entail a combination of older and current technology. Progent offers cost-effective online expertise to assist you with any stage of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to assist you to handle especially challenging IT issues, or Progent can provide comprehensive project management support to help you finish major IT projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and use Android phones securely and productively.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices designed for workers who are on the move within office, warehouse, health-care or other environments where IT management requires user endpoints that offer more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually demands that IT teams set up and optimize numerous key pieces of your wireless environment such as wireless access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants can provide remote and onsite support to help your organization build and maintain a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the set up of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Progent's Check Point firewall experts can show you how to design, integrate, and manage firewall environments built around Check Point Software Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you support older Check Point firewall models or migrate efficiently to Check Point's modern security gateways.
Progent offers affordable remote and onsite support to assist organizations to move all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Progent's Network Helpdesk Outsourcing Services for desktop technical support are intended especially for small businesses who need immediate availability of a Help Desk Service Center with professional telephone support and full escalation options but who must operate within a limited network support budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Software Selection and Integration.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of the time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced IT support programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer small company networks enterprise-class reliability, protection, and performance.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can help you to plan and implement an efficient migration of your databases and applications to any deployment architecture including local, cloud-based, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always current, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming management processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or resolving performance bottlenecks.
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet applications while enabling enhanced productivity by making these resources available to authorized remote users. Internet Security and Acceleration Server can guard business applications, services, and information throughout all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-certified ISA Server experts can help you design, deploy, set up, and maintain Internet Security and Acceleration Server on your network so that your business achieves a highly functional and economical combination of protection, productivity, and speed.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Progent's data protection experts can assist your company to design, deploy and debug a backup plan based on MSP360 technology. MSP360 enables file or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and allows businesses to build a data protection solution with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to protect against data loss caused by human mistakes, computer errors, ill-intentioned users, and malware attacks like ransomware.
Microsoft ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft ISA Server 2006 consultants can show you how to design, cost-justify, pilot, install, configure and support the Standard or Enterprise edition of ISA Server on your network.
Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network security needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Progent can provide economical remote support for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide custom online training for Office Access application development and DBA services.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the health of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt productivity.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with multiple locations, remote users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and implement an installation of ISA Server 2004 that supports your information protection requirements without limiting your network.
Progent can help you prepare and execute an efficient migration to Dynamics GP/Great Plains so that you retain your data, strengthen your security, modernize your management reporting, take full advantage of Microsoft Office support, and reduce productivity interruption by designing and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce solutions that work transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent's Cisco CCIE-certified network infrastructure experts have extensive background assisting Internet Service Providers to architect, implement, administer, tune, and debug high-availability, scalable connectivity environments suitable for public networks.
Progent can provide advanced online consulting to help companies integrate their information networks with leading public clouds such as Azure and Amazon AWS. Progent can help you to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine on-premises resources as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud integration services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.