Progent can help your organization to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from an older change management platform or assist you to modify your existing SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent can provide remote and on premises consulting to help you with any aspect of business intelligence (BI) reporting ranging from debugging or enhancing applications to planning and deploying an advanced business intelligence solution. Progent's management reporting experts can help you to support your existing BI system, assist you to upgrade reports and databases from a legacy reporting platform to a current solution, and provide custom online training to meet your individual requirements. Progentís management reporting professionals can provide expertise in all popular business analytics reporting and visualization tools including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Progent can provide the expertise of Microsoft-certified consultants as well as experienced database application developers, database administrators, project management experts, Cisco-certified network engineers, business continuity planning specialists, and security professionals to assist you to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
SQL Server 2016 offers significant enhancements in performance, scale, security, uptime, BOYD support, and integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to help businesses of all sizes to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
E-Mail Guard is Progent's affordable antispam and anti-virus solution that gives small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other varieties of email-borne attacks on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-based anti-spam and virus protection services that stop email assaults before they are able to penetrate the network firewall. Perimeter Manager also lets administrators track and control their e-mail application, irrespective of server platform, hardware type, or geographic location.
Progent has been providing SharePoint support since the initial SharePoint product was published more than a decade ago, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; decide if an in-house, online or hybrid configuration is best suited for your company; and pick the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can assist in specific jobs related to your SharePoint 2013 migration.
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent faces little competition. Mid-size businesses who work with familiar freelance consultants or who employ in-house IT personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more reliable, secure, and productive.
Microsoft Windows 8.1 is designed to power computers from smart phones and tablets to power-user desktops. An abundance of innovative features, including touch screen support and iconic tile user interface, provide a broad selection of advantages for companies who understand how to put them to work. Progent's Windows consultants can help bring your organization up the learning curve with Windows 8.1 and make sure you derive significant competitive value from the product's many new and enhanced technologies.
Progent can provide affordable remote access to engineers with expertise in a broad range of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide consulting support for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to deploy, enhance, or troubleshoot backup solutions for a range of environments including local, remote, cloud-based, or hybrid.
The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with hands-on experience and broad familiarity with designing and building cohesive, end-to-end business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your strategic goals. Progentís IT services can help you with designing, installing, administering, and troubleshooting Windows Server solutions that maximize the business value of your IT system. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent's certified ISA Server consulting experts have long experience developing Microsoft ISA Server-based security installations for IT networks with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Mid-sized businesses can derive all the advantages of System Center Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier IT support professionals. Thanks to Progent's affordably priced IT service packages, medium-size businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, proactive warnings, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business environments who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide medium-size business networks world-class availability, security and performance.
Progent's Microsoft-certified consultants can provide remote or in-person support to assist companies of all sizes to plan, deploy, administer, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed support for resolving especially stubborn problems, or full project management support. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and transmit messages, examine the GAL, import addresses, sync up calendars, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide customized onsite Entourage training.
Progentís Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the speedy development of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing consulting, maintenance and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than 25 years of experience assisting manufacturing and service companies to manage supply chains and streamline critical processes to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises consulting that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration.
E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard addresses the security and administration of company email by offering continually improved spam and virus blocking, policy administration, content testing, and defense against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and analysis tools plus outgoing email testing to help you repair your e-mail system and define and regulate company email policy.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite consulting expertise, software development, and troubleshooting support for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Progent's engineers can provide a range of network consulting services to assist organizations of any size to install, manage, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can help design and configure testing labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 migration projects following leading practices.
Windows 8.1 is designed to run on devices from smart phones and tablets to engineering workstations. A wealth of innovative features, including touch screen support and iconic tile GUI, provide a wide selection of benefits for companies who understand how to exploit them. Progent's Microsoft-certified experts can help get your business up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum competitive advantage from the operating system's many technical enhancements.
Progent can provide cost-effective remote consulting services for all editions of Office Access including desktop and browser-based versions and can provide expert support for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also offers tailored online training for Office Access development and database administration.
Cisco's Meraki family of access and distribution switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified consultants offer affordable online expertise to assist your company to design and deploy a productive network architecture that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, create and test a disaster preparedness strategy, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Microsoft Exchange 2013 includes major improvements to the functionality of Exchange 2010 and introduces powerful new features as well as a revamped architecture. These improvements affect vital facets of IT like ease of administration, availability, security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange 2013.
Progent's Cisco Wi-Fi VoIP phone configuration consultants offer online and onsite assistance to help you build and administer a Cisco wireless IP phone solution by delivering integration services that range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Progent offers enterprise clients the help of a certified NetApp consultant for online or onsite support for NetApp's complete portfolio of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably following best practices.
Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
Microsoft Systems Management Server offers added capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs lower the net administrative expense of managing and configuring software products by making it simpler to copy system images, manage mobile devices, and operate management tools. In addition to alerting you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define sensible processes and standards to manage handheld computers and smart portable phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that includes standards, processes and technologies to keep your IT network protected.
Fault Tolerant Inter-Office Connection Online Technical Support
Progentís Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to offering consulting, maintenance and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.
Progent can provide affordable remote and onsite support to assist businesses of any size to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable the use of Google's cutting edge machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Progent's Microsoft Premier professionals can provide world-class consulting for enterprise-wide deployments of Microsoft Exchange. Progent's experts can show you how to prepare for multi-site Exchange installations or updates and can provide onsite personnel to help large companies with installations of Exchange Server in the or any region served by Progent's engineers.
System Center 2016 Data Protection Manager provides automatic backup and simplified recovery functions for Microsoft networks. Data Protection Manager 2016 delivers application-aware protection for key workloads like SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to design, deploy, administer, and repair a multi-site backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployments. Progent offers online or onsite consulting expertise and can provide occasional expertise to help you through technical bottlenecks or deliver end-to-end project management services to help you finish your Data Protection Manager 2016 initiative on schedule and on budget.
Progent's Microsoft and Cisco premier computer engineers can provide advanced help with a broad range of products and technologies and can deliver that assistance by phone anywhere in the U.S. or in person in select cities throughout the United States and anywhere in California. Progent provides remote help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest connectivity problems, plus the assistance of CISA-qualified security engineers to handle high-level security design and troubleshooting. Progent has provided remote troubleshooting to businesses in every state in the United States.
Progent's Cisco-certified CCIE network engineers can assist you to manage your existing PIX 500 or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Progent provides national online technical support and troubleshooting services for businesses who run networks based on versions of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows products. Online network consulting provides maximum leverage for your information technology dollar by preserving client efficiency and shortening the hours charged for network repair services. Sophisticated online access technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without squandering time and expense by traveling to your location. In most of situations your IT problems can be remediated over the phone or via a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISA and CISM certified security specialists to help with the most challenging system issues.
Progent can help your organization to utilize Cisco's infrastructure technology to create a robust foundation for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas such as hardware consolidation, security and compliance, versatility, uptime, and disaster recovery.
Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique company requirements. Progentís Microsoft-certified support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce integration support for secure, corporate-wide resource sharing as well as interfacing with Customer Relationship Management products.
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24x7 Consultant Services Fault Tolerant Data Center
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's support services for patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers and scanners, infrastructure appliances such as switches and Wi-Fi APs, and IoT devices like alarms and robotics.
Progent's certified engineers provide technical help and IT consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting services for Exchange Server 2003 include planning, deployment, documentation, local and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it.
Progentís Microsoft-premier engineers can assist your organization to update your application servers and/or desktops from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit processing, design an efficient upgrade process that minimizes business interruptions, and deliver economical, professional online help to aid your organization to configure 64-bit operating systems and application software on your existing hardware.
Progent's Microsoft authorized experts provide three service programs to help mid-size and large organizations create an efficient and productive internal Network Support Help Desk. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help organizations analyze the various top level Help Desk application programs available and decide which packages may be excessively expensive, miss key functions, or align poorly with your organization's business goals. Progent also provides temporary staffing for companies who want to augment their internal Help Desk staff for occasional projects or to fill in for absent or indisposed personnel.
For custom program development, Progent can provide programming consultants to write line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to build company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent's pricing policy is to bill for online service and on-premises help by the minute. Consequently, you are billed just for received services. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel except for urgent support where on-site work is less than four hours. In addition, Progent imposes no minimum fee and asks no monthly commitment for support services provided during normal business hours. Many service firms demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large invoices for fast repairs so you won't be forced to allow simple problems to fester.
Progent provides the services of Microsoft and Cisco-Certified IT consulting professionals to offer clients affordable ways to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that span from small offices to large enterprises, Progent's expert consultants can assist you to enhance your network's e-mail architecture, security, reliability, performance, and system management.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, enhancing and troubleshooting SCOM environments and offer companies of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to remediate serious problems detected by Microsoft SCOM 2012.