Business Continuity Support and Service
Frequently Asked Questions
Additional Topics of Interest
Open Now Microsoft Certified Expert Consult Exchange Upgrade
Consultancy Microsoft Exchange Server Upgrade
Progent can provide expert support for each phase of your Exchange Server 2010 migration including end-to-end project management, site readiness preparation, project planning, specification of new software and equipment needed, suggested vendor sourcing, system testing at customer location or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and webinar training for customer's IT group and end users.
Top Rated Windows Server 2022 integration Online Support
Windows Server 2022 integration Technology Consulting
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
ASA Firewall with Firepower Online Support
ASA 5500-X Firewall with Firepower Setup and Support
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Wave 2 wireless controller Online Support
24x7 wi-fi controller Consultant Services
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, optimizing wireless throughput by limiting the effect of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening data security by detecting threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller technology.
24x7x365 Online Visio Training Network Design
Classes Live Online Office Excel
Progent offers customized remote instruction for a range of client apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the benefits of traditional physical classroom seminars, such as immediate interaction between students and trainers, but eliminates the expenses of travel and the challenge of attempting to synchronize the schedules of many trainees. Offered to single students or classes of any size, Progent's live online instruction allows the teacher to conduct the seminar from an online facility while the clients can be spread throughout a campus or across the country. Virtual instruction utilizes proven teaching tools such as virtual white boards, real-time questions, and shared desktops. Classes can be brief and targeted to specific subjects or longer in duration and broader in scope.
Solaris Technical Support Services
Sun Solaris IT Services
If your company has a Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole enterprise in a wide array of security areas such as security management procedures, security design and models, access management products and techniques, software development security, operations security, hardware security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the basic competencies and international standards of performance that network security managers are expected to possess. These accreditations give IT management the assurance that those who have achieved their CISM or ISSAP certification have the experience and knowledge to offer world-class security support and consulting services.
Professional Snatch ransomware protection and recovery
Largest WannaCry ransomware protection and recovery Consult
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's preparedness either to block ransomware or recover quickly from a ransomware attack. Progent will work with you personally to collect information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient AV and backup/recovery environment that reduces your exposure to ransomware and meets your company's needs.
Windows Skills Transfer
CCIE Expert Certified Network One-On-One Training
Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to handle problems that are within their comfort zone, Progent is able to focus on providing high-value skills where Progent has little competition. Mid-size companies who work with familiar freelance service providers or who employ internal IT personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more reliable, protected, and productive.
Meraki WiFi 6E AP Migration Consulting Services
Immediate Meraki 802.11ac Access Point Upgrade Remote Support Services
Progent's Cisco-certified wireless networking experts can provide online and onsite consulting and troubleshooting services to help your organization to plan, configure, administer, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki access points. Progent can also assist your organization to design and implement hybrid environments that integrate on-premises and cloud-hosted resources and that deliver seamless connectivity, enhanced protection, unified management, and consistent operation for all your mobile and desktop endpoints.
Hornetsecurity Altaro VM Backup Disaster Recovery Support
Top Online Help Hornetsecurity Altaro VM Backup and vSphere
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite consulting services to help you to design, install, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.
Les Kent has a 35-year history of effective network integration, executive management, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions during his time as as a network designer, programmer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and global enterprises.
Email Virus Signature Consultancy
Email Virus Fingerprint Specialists
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Development Group .NET Visual Basic
Urgent DotNET Software Reports
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET apps rapidly and at low cost.
Microsoft Experts SQL Server 2014 Consulting Services
Professionals SQL Server 2014 Cluster Shared Volumes
SQL Server 2014 incorporates major enhancements in key areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services including planning, configuration, management, remediation, and application development expertise to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
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ProSight Server and Desktop RMM Technical Support
Endpoint Monitoring and Reporting Integration Services
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the state of critical assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that any looming problems can be resolved before they can disrupt your business.
Symantec Raptor Security Auditing
Symantec Security Compliance Audit
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor line or show you how to migrate to current firewall solutions. Progent can also help you design and execute a comprehensive security plan that can incorporate firewall/VPN appliances and utilities, outsourced security and virus defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for continuing technical help, maintenance, training, and security expertise.
SMS Server 2003 Migration Computer Engineer
SMS Upgrade Online Troubleshooting
Progent's Microsoft-certified experts offer small and medium size businesses enterprise-class consulting support for Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration management. System Center Configuration Manager is Microsoft's new title for the update management solution formerly called SMS Server. System Center Configuration Manager offers a variety of new features to Microsoft Systems Management Server such as comprehensive automation, integrated Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent's certified engineers can show you how to use SMS Server or System Center Configuration Manager effectively for streamlined OS and application installation, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also assist your company to move efficiently from SMS Server 2003 to System Center Configuration Manager.
Microsoft Exchange 2003 IT Consultant
Biggest Microsoft Exchange Troubleshooting
Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, reduces ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and design offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
ransomware vulnerability Engineers
Engineer ransomware vulnerability audit
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's preparedness either to block ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to collect information concerning your current security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that minimizes your vulnerability to ransomware and meets your business requirements.
SCDPM 2012 and Exchange Technical Support
Emergency SCDPM 2012 and Azure Remote Technical Support
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of all sizes to design, implement, manage, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older releases of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional help for resolving especially stubborn issues, or comprehensive project management services. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Open Now Consultants Network Security Scan
External Network Security Scan Consulting
Progent offers small organizations two low-cost network security evaluation packages that provide, at a set fee, remotely administered inventory scans of your security profile which are evaluated by professional information security specialists who interpret the results of the scan, present unbiased evaluations of your current security vulnerability, and offer suggestions for enhancements. Progent offers two non-overlapping security evaluation scanning packages for external and internal scanning that are priced to meet the budgets of small businesses while providing enterprise-class evaluations of your network's vulnerability to assault.
Consult Lync Server 2013 and Cisco Unified Communications
Lync Server 2013 security Consultant
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to build a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help your company to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your management staff and users. Progent has expertise in key components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with key Office and Microsoft 365 applications including Outlook and PowerPoint.
Anti-Spam Technical Support
Postini Technology
Email Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your business is too small to purchase for a regular Postini license, you can still get access to Postini's Perimeter Management technology through Progent's E-Mail Guard spam filtering and virus defense aggregation offering. Progent's certified email security professionals can help you devise an email protection strategy that incorporates antispam and anti-virus products and policies.
Consultant Skype for Business and Active Directory
Engineers Microsoft Skype for Business 2015
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network voice communication. Microsoft Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence experts can provide remote and onsite support services to assist your company to maintain and troubleshoot your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
Urgent IT Consulting Aironet 2800 Access Point
Aironet 1600 Access Point Technical Consultant
Progent's Cisco CCIE wireless network infrastructure consultants offer remote or on-premises configuration and debugging support to help you to design, implement, update, optimize, administer and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless APs to accommodate your specific office design, construction, and expected network traffic.
Catalyst Wi-Fi 6 AP Planning Consulting
Catalyst 9162 Access Point Technical Support
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point consultants offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
24x7 Technical Support Small Business WAP561
Small Business WAP150 Support
Progent's Cisco-certified Wi-Fi technology consulting experts can help you to configure, administer, and troubleshoot Cisco Small Business Wireless APs.
Support SQL Server 2017 Monitoring
24-Hour SQL Server 2017 Management Studio On-site Technical Support
Progent's certified SQL Server 2017 experts can help you to design and carry out a cost-effective migration from your current SQL Server environment to SQL Server 2017.
Cisco Router Remote Support
Cisco Security Network Engineer
Progent's CCIE-certified networking experts have extensive background helping Internet Service Providers to design, implement, administer, optimize, and troubleshoot high-availability, scalable connectivity environments suitable for shared public networks.
Hornetsecurity Altaro M365 Teams Chat Backup Technical Consultant
Professional Hornetsecurity 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Network Engineer wireless IP phone integration
On-site Support Wi-Fi VoIP phone integration
Progent's Cisco wireless VoIP phone configuration consultants can provide remote and onsite assistance to help your organization build and maintain a Cisco Wi-Fi IP phone solution by delivering services that can range from debugging the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Technology Professional Windows Server 2022 Encrypted Networks
Windows Server 2022 and SCVMM Support and Help
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Amazon Marketplace Web Service development training Designer
Amazon Marketplace Web Service integration Design
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
Radvision XT5000 Specialist
Polycom Video Conferencing Technology Professional
Progent can provide the support of an accredited consultant with an extensive background integrating products from the major telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can help your company to design, configure, expand, or maintain a telepresence environment that preserves your current investment and maximizes the strategic value of your IT network. Progent can also provide the expertise of infrastructure engineers who can assist companies of all sizes to create and maintain a communications network that provides the speed, dependability, security, and scalability required to accommodate your telepresence environment.
Juniper SA2500 SSL VPN Network Consultants
Juniper SSL VPN Router Consulting Services
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Remote Support Server Consolidation
Remote Technical Support Server Virtualization
Server growth puts pressure on network budgets and management resources. Server reduction via a virtual architecture promises lower total cost of ownership of servers and faster ROI, more leveraged use of physical computers, streamlined operations, enhanced system availability, and easier management. Typical usage scenarios for virtual machines are resource consolidation, low-cost hosts for line-of-business legacy software based on obsolete operating systems, and affordable quarantine of program development or pilot testing systems from on-line systems.
Specialists Skype for Business Front End Server
Expert Microsoft Certified Skype for Business Web Apps Server Engineer
Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified unified communications consultants offer online and on-premises support to assist you to maintain and repair your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help you to design and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
Microsoft 365 OneNote Integration Online Support
Microsoft 365 Outlook Integration Consulting
Microsoft 365, previously branded Office 365, is Microsoft's growing family of client productivity apps and cloud-hosted services available on a subscription basis. Microsoft 365 apps and cloud services are offered in a variety of subscription plans intended for customers ranging from students and households to global enterprises. Progent offers quick and easy online access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android technology. Progent can assist your business to evaluate the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
System Center 2016 Azure Integration Network Engineer
Top System Center 2016 Hybrid Cloud Integration Online Support
Small to middle size businesses can now get all the advantages of Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced IT service packages, small and midsize organizations can select a simple Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small business networks world-class reliability, protection, and productivity.
Work from Home Cloud Integration Consultants
Online Troubleshooting Offsite Employees Cloud Integration
Progent can assist small and mid-size businesses to provision their remote workers with seamless access to public cloud applications and services.
application Testing Lab Technology Professional
Load Aggregation Testing Specialists
Progent's Test and Training Lab at the QTS Data Center is available for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, resolving compatibility problems, and building training systems for the latest technologies. For Progent customers without sufficient in-house resources to configure effective test environments, the lab cuts capital costs and technical risk and helps keep vital network initiatives on schedule.
Specialists WiFi 6/6E Planning
WiFi 6 Engineer
Progent can help you plan, configure, manage, monitor, and repair a viable Wireless network architecture, recommend appropriate hardware and software, and configure access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a complete wireless system security plan that is well integrated with the security strategy for your overall corporate network.
Service Reports Technical Support Services
Service Database Configuration
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or local service firms who provide minimal documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by each consultant to every customer. The practice of documenting and organizing service records allows more efficient support and eliminates a slew of common problems such as when a support customer is effectively held hostage to a consultant who refuses to release vital service information.
Amazon MWS integration Designer
Amazon Marketplace Web Service programming Engineer
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Java programming Professionals
Open Now Program Development
If you need assistance writing, enhancing, or repairing applications for Microsoft Windows, Linux, or the Web, Progent's team of programmers, relational database architects, and software project managers can ensure you get the job done on time and within your budget. Progent's seasoned application developers offer cost-effective and efficient remote consulting for projects as simple as creating Vidual Basic scripts for Excel or as challenging as rolling out mission-critical database applications based on Microsoft SQL Server or MySQL.
Exchange 2013 Upgrade Specialists
Exchange 2013 Performance Tuning Remote Support
Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful new features plus a revamped structure. These enhancements affect vital IT areas such as manageability, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote support and management for Exchange 2013.
Automatic Fail-over Professional
High Availability Interoffice Connectivity Technology Professional
Progent's non-stop inter-site connectivity and fault tolerant system connection engineers can help small organizations achieve zero-downtime Interoffice connectivity via redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office networks supported by fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice connectivity.
Support Outsourcing SharePoint 2013 PerformancePoint Services
SharePoint Server 2013 Computer Consulting
Progent has been providing SharePoint support since the initial SharePoint product was released more than 20 years ago, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business value to your information network. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine whether an on-premises, online or hybrid deployment is best suited for your company; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in individual tasks related to your SharePoint 2013 migration.
Specialists Lync Server 2013 Web Apps Server
Computer Consulting Microsoft Lync Server 2013 IM
Lync 2013, rebranded Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications ecosystem that supports the modern BYOD computing style with instant messaging, real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP-based and PSTN telephony across a wide range of stationary PCs and handheld devices. Progent's certified Lync 2013 experts and network integrators can help you to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and provide live webinar and on-premises training to your IT staff and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
24-Hour Consultants SentinelOne Ransomware Defense
SentinelOne Phishing Defense Specialists
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Offsite Workers Infrastructure Consulting
Telecommuter Network Infrastructure IT Consultants
Progent can assist small and mid-size businesses to design, implement and troubleshoot the network infrastructure for a remote workforce.
Security Team Juniper Junos J-Web
Network Security Auditor Juniper Junos Management
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
MCSE Expert Certified On-site Technical Support SQL Server 2012 Monitoring
SQL Server 2012 xVelocity Technical Consultant
Progent can provide the support of certified engineers as well as experienced database application developers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and security professionals to help you to assess the potential advantages of SQL Server 2012 for your business, install pilot systems at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure a cost-effective and safe IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
BlackBerry Desktop Manager Engineers
Consulting Services RIM BlackBerry Exchange
Progent offers the support of RIM BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry technology economically and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, combined with Progent's efficient remote service delivery model, offers small companies an efficient solution for incorporating BlackBerry devices and software seamlessly into their IT system.
Altaro VM Backup with Exchange On-site Technical Support
Support and Help Altaro VM Backup Cloud Management
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to help you to design, install, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.
Private Clouds for Small Businesses Professional
ProSight Virtual Hosting Consultant
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting options are built upon proven virtualization techniques that enable small companies with multi- platform environments to economize dramatically on the expense of capital investments, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
SentinelOne XDR Consultancy
Top Quality SentinelOne Active Security Monitoring Consult
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.
Immediate Support Services Wi-Fi Site Survey and Design
Wi-Fi Site Survey Professionals
Progent's wireless site survey and predictive modeling assist you to plan, implement and debug a Wi-Fi LAN adapted to your environment, offering you a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and roaming capability your company needs. Wi-Fi site survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and on-premises survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.
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