Business Continuity Support and Service
Frequently Asked Questions
Additional Topics of Interest
64-bit Upgrade Consulting
Specialists 64-bit Computing
Progent's Microsoft-certified consultants can help you design, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the key 32-bit applications that you intend to retain as well as the new 64-bit editions of applications you plan to install.
24-7 Online Consulting Sun Solaris
Sun Solaris Professional
Progent's Sun Solaris family support experts provide small businesses and software developers help with managing and maintaining Solaris environments that coexist with Microsoft-based networks. Progent offers your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience provides you with a convenient single source to help you build and maintain a secure and robust cross-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Computer Consultant Microsoft Exchange 2003
Exchange Server 2003 Computer Consulting
Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
SCCM 2012 Troubleshooting Consulting
SCCM 2012 Windows 2010 Provisioning Consulting Services
Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from an older device and application management solution or help you to enhance your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can assist you to build a software foundation that fully supports SCCM by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.
DoubleTake Carbonite Backup Remote Consulting
DoubleTake Carbonite Backup and Restore Network Engineer
DoubleTake/Carbonite Software publishes a selection of tools intended to deliver small and midsize businesses a variety of cost-effective alternatives for replicating and recovering business-critical workloads such as Exchange, SQL, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small business information networks to achieve an advanced level of availability and disaster recovery readiness at an affordable cost.
Meraki Switch Stacking Remote Technical Support
CCNP Expert Certified Meraki Switch Configuration On-site Support
Cisco's Meraki MS family of access and distribution switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to help your company to design and deploy a productive network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, set up policies to ensure security and compliance, develop and test a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking infrastructure.
Microsoft Certified Partner Office Excel 2010 Engineer
Emergency Excel 2016 desktop Professional
Progent's certified Excel and Office 365 Excel application consultants can provide a wide range of remote services to help your organization to plan, program, test, install, manage, and debug applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to move your existing Excel solutions to the latest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent can provide on-demand help to organizations who need a fast fix to a stubborn problem associated with Excel and Progent also offers comprehensive project management support for migrating or developing mission-critical application software based on Excel. Progent's cost-effective webinar training for Excel can be customized to address the needs of individuals or teams.
IT Services for Network Service Firms Computer Consulting
Expertise for IT Service Providers Professional
Progent's Support for IT Service Providers lets you use Progent's information technology experts under your own brand as a seamless extension of your network consulting staff.
Biggest Computer Consultants High Availability Load Balancing
High-Availability Load Balancing Computer Consultants
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as Cisco Content Engine. fault tolerant load balancing providers for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
ASA Onsite Technical Support
Top Cisco Firewall Upgrade Outsourcing
Progent's Cisco CCIE-certified networking consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Urgent Consulting SCCM Azure Integration
SCCM Azure Integration Troubleshooting
Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health reporting, allows secure end-user self service, and delivers a common control mechanism for administering mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can assist you with any aspect of planning, installing, operating and troubleshooting a SCCM solution for local, cloud, or hybrid environments.
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Fedora Linux Setup and Support
Ubuntu Linux Services
Progent's Linux support services offer small businesses and developers assistance with administering and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of experience offers you a convenient single source to show you how to build and maintain a protected and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Expert Development VBA
Contract Development Web
If you want to update your production web site, build internal webs for purposes such as HR or employee education, establish a powerful web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's experts can also show you how to design and manage a secure, fault-tolerant server and communications infrastructure, including remote and wireless access, to run your web tools.
Remote Consulting Exchange Online Archiving
Office 365 Exchange migration Computer Consulting
Microsoft supports transparent hybrid networks that combine Office 365 and local Exchange systems. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on schedule and on budget.
Consultancy HTML programming
Programmer SharePoint
For help creating, enhancing, or repairing business aplications for Windows, Linux, or for the Web, Progent’s expert team of program developers, relational database architects, and project managers can make sure you get the project completed on schedule and within your budget. Progent's experienced application developers can provide affordable and efficient remote help for projects as simple as writing VBA macros for Excel or as large as rolling out mission-critical database applications based on SQL Server or MySQL.
Microsoft Windows Software Consultants
Microsoft Office Information Technology Consulting Firms
Progent imposes no minimum fee and requires no monthly commitment for support services provided during regular working hours. Progent's one-minute granularity avoids large bills for quick repairs so you will not be forced to allow simple problems to stay unaddressed. .
Microsoft Lync Server 2013 security Consultancy
24/7 Microsoft Experts Lync Server 2013 dial plans Consultant Services
Lync 2013, now called Skype for Business, allows organizations of all sizes to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide range of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and system integrators can help your company to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your management staff and end users. Progent offers expertise in critical components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.
Internet Service Provider Selection Services
ADSL2+ Consultancy
Progent offers access to the affordable support of remote Internet connectivity consultants to assist your company to evaluate or enhance your ISP services so your Internet access solution matches your business needs. Services available from Progent's engineers include assessment of your existing bandwidth use, carrier and plan comparison and ordering, network provisioning, and managing a smooth move to a different carrier and/or service plan. Provisioning can include enhancing current routers and deploying additional ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.
Microsoft Azure hybrid cloud integration Technology Professional
Enterprise hybrid cloud integration Specialist
Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that utilize physical IT assets along with public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Solaris Technical Support
Solaris Firewall Configure
If your business has a Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-premier consultants can assist your whole enterprise in a broad array of security areas such as security administration practices, security architecture and strategies, access control systems and methodology, software development security, business processes security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP define the fundamental competencies and international standards of performance that information security professionals are required to possess. These accreditations give IT management the assurance that those who have achieved their CISM or ISSAP certification have demonstrated the background and theory to offer world-class security support and engineering services.
Microsoft Solutions Framework Project Methodology Design Consultant
Company-wide Standards for Best Practices Setup Service
Progent’s staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry experience, in the trenches of network service, executing a broad variety of technical tasks for a large array of customers. Each Progent consultant shares a proven collection of personal best practices that are combined into company-wide leading practices training that Progent instills in its support team. This means that you get not just expert technical help, but also a consultant with proven methods for applying technical knowledge to solve real-world IT problems quickly.
Microsoft SMS Support Services
SMS Upgrade Support and Setup
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver critical applications rapidly and automatically to specified workers, reduce product costs and stay compliant by determining patterns of usage, enhance Windows security by increasing your awareness of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the administrative capabilities built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and asset tracking management including program and hardware inventory.
Microsoft Windows 7 Migration Remote Support
Microsoft Windows 7 Evaluation Support and Setup
Progent's certified engineers can provide offsite and onsite support expertise to help you to manage, maintain, and troubleshoot computers based on Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, backup and restore, remote access, smartphone and tablet management, Wi-Fi configuration, and remote system monitoring.
Open Now Consultant Services OS X
Online Technical Support OS X
Progent's experts offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide help with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For business environments based solely on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is available, secure, efficient and able to achieve your organization's business goals.
Citrix Hyper-V Management Specialists
Essentials for Hyper-V Services
Progent's Citrix-certified consultants can assist your organization to assess the business value of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix management utilities with your Microsoft Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to improve the responsiveness, uptime, consistency, and recoverability of your virtualized environment while lowering the cost of equipment and operations and simplifying administrative tasks.
Small Office Solution Provider
Network Design Small Office
Progent provide businesses of any size world-class IT online or in-person consulting for networks based on Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also can provide security consulting for businesses ranging from the small office to the global enterprise.
Dynamics GP Software Development Computer Consultant
Great Plains Accounting Professionals
Progent's seasoned application designers and programmers can assist your business to create enhancements to Microsoft Dynamics GP that support the special requirement of your business while retaining the advantages of Windows integration and connectivity. Progent can also provide help with a range of software development technologies that can be utilized to build user-interface and data integrations with Microsoft GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Android Active Directory Onsite Technical Support
24-7 Android and Active Directory integration Online Help
Progent's seasoned team of IT consultants and application experts have extensive experience providing remote and on-premises support for organizations of any size who need to integrate Android phones into their IT systems so that mobile clients can work together while on the go. Progent has the breadth of know-how to resolve technical problems that span multiple manufacturers and that represent a combination of legacy and current information technology. Progent offers cost-effective remote expertise to help you with any aspect of planning, configuring, managing and maintaining your BYOD solution. Progent can deliver as-needed support to help you to resolve especially challenging technical problems, or Progent can provide comprehensive project management services to help you complete strategic network projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones efficiently.
Small Business Integration Support
Microsoft, Cisco and Security Certified Experts Small Office Support Outsourcing
If you have a company IT system with 10 to 50 network clients, Progent's computer outsourcing services free your company from over-reliance on an individual freelance service provider while giving you affordable and reliable access to high-quality network expertise. By delivering IT support help when you require it, providing advanced expertise for critical technologies, delivering value-added support such as automated server monitoring, and billing only for services you receive, Progent gives you an affordable solution for optimizing the productivity of your small office network. Progent is the intelligent way for small organizations to create and maintain a reliable and safe information network and to benefit from fast access to the experienced help ordinarily restricted to enterprises who can afford a large internal IT organization.
Immediate SCCM 2007 Migration Troubleshooting
Consultant Services System Center 2007 Configuration Manager
Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and increase worker output by ensuring that operating systems and applications are always current, tracking licensing, and monitoring resource usage patterns to help you make informed buying decisions. Once you are ready to upgrade your SCCM 2007 change management solution, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.
Aironet 802.11ax Wireless Remote Troubleshooting
Aironet 802.11ac AP Support and Integration
Progent's Cisco CCIE Wi-Fi infrastructure experts offer remote or onsite configuration and troubleshooting services to assist you to design, implement, update, tune, administer and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless access points to accommodate your unique workplace design, building structure, and expected workloads.
Exchange 2016 Upgrade Network Engineer
Biggest Microsoft Exchange 2016 Migration Computer Consultant
Progent can help you in any and all phases of your migration to Exchange Server 2016 including designing high availability infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
BlackBerry BES Server Consultants
Top Rated BlackBerry Software Computer Consultant
Progent can provide the expertise of BlackBerry-certified experts who can help small businesses to design, administer, and troubleshoot BlackBerry technology economically and successfully, doing away with the requirement for an internal BlackBerry expert and minimizing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This wide range of expertise, combined with Progent's efficient remote support model, provides small and mid-size businesses an efficient option for incorporating BlackBerry devices and software seamlessly into their IT network.
Active Directory Office 365 Network Consulting
Professional Azure Active Directory MFA
Progent’s consultants can help you to design and implement a smooth migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to unify identity and access management across onsite and cloud assets.
Wireless AP Online Help
wireless IP phone security Information Technology Consulting
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, manage, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Microsoft Expert SQL Server 2017 Data Mining Technical Support Services
SQL Server 2017 and Hyper-V IT Services
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of migrating to SQL Server 2017 and can assist you to plan and implement a cost-effective migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support ranging from on-demand architecture assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on time and on budget.
Top Support Outsourcing 64-bit Upgrade
64-bit Processing Consultants
Progent’s Microsoft-certified consultants can assist your organization to enhance your application servers and/or desktops from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of moving to 64-bit processing, plan an efficient upgrade strategy that reduces operational interruptions, and provide inexpensive, professional remote help to assist your organization to configure 64-bit software and applications on your existing hardware.
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