Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of all sizes to design, deploy, administer, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially challenging problems, or full project management services. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to expand with your changing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive family of hardware and software targeted at eliminating information theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, permissions, and tracking from a graphical Web interface.
Progent offers businesses of any size enterprise-class network remote or on-premises consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also offer security consulting for businesses varying in size from the small office to the global enterprise.
Cisco's Catalyst family of wireless controllers streamline the management of wireless LANs by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi throughput by reducing the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and strengthening data security by detecting cyber threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware.
Progent provides national online help and troubleshooting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX/Linux and Microsoft technology. Remote IT help offers optimum return for your IT budget by preserving user efficiency and shortening the time billed for computer repair services. Sophisticated remote support technology and experienced service specialists and consultants combine to enable Progent to handle the majority of IT problems without wasting time and money by going to your location. In the vast majority of cases your network issues can be dealt with over the phone or through a mix of telephone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM and CISSP premier security professionals to assist you with the most challenging system problems.
Key characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that lets you buy just the components you need, a standardized foundation built on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, advanced reporting services that allow you to track all operations, revenues and spending and sales trends, integration with Microsoft Office to speed access to corporate data, the ability to integrate data from almost any database or workstation software into Microsoft GP/Great Plains, and an open design that makes it easy to develop custom applications. Progent can help you configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP support professionals to show you how to turn the powerful features of Dynamics GP accounting into a productive business management solution.
Progent's Microsoft-certified network experts can assist you to determine the value of Exchange Server 2010 for your business and can assist you to plan and implement an efficient migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide fast payback by improving your productivity, lowering the cost of equipment and service, streamlining management, and integrating your vital communications platforms.
Even if your company has a minimal network services group and a limited IT budget, your information system can still have the same high availability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified network professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your mission-critical network applications and hardware operating.
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server support services to enhance email security and virus protection, provide fault tolerant email, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange help and support offerings can aid you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network voice communication. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants offer remote and onsite support to help your company to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also assist you to design and execute an efficient Skype for Business upgrade.
Progent offers the expertise of certified engineers and seasoned software developers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and data security professionals to assist your business to assess the potential advantages of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Progent’s Co-managed Help Desk service allows your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent's Cisco-certified CCIE consultants can help you to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to modern devices.
Progent's Cisco Meraki wireless access point experts offer remote and onsite support to help businesses of any size to design, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that delivers identical access, performance, security compliance, ease of management and availability for wired and wireless clients irrespective of their mobility or computing device.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of productivity programs and cloud-hosted services offered on a subscription basis. Microsoft 365 applications and cloud services are offered in a variety of product bundles targeted at markets from students and home offices to global enterprises. Progent offers fast and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help you to understand the wealth of subscription plans available with Microsoft 365 and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that seamlessly combine local and cloud resources.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a group of IT consultants located in the vicinity of Tampa, and Progent also offers remote expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning consultants. Progent can also assist your business to design and carry out a migration to the Flexential facility with services such as designing solution architecture, specifying hardware, system setup and validation, troubleshooting, streamling remote network management, and training your IT support team.
CCIE Certified Fault Tolerant Mutli-location Network Support Outsourcing
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network environments that include local offices, data centers, and cloud resources.
Microsoft Certified Fault Tolerant Data Center Onsite Technical Support
ProSight Active Security Monitoring utilizes cutting edge behavior-based machine learning tools from SentinelOne to defend endpoints as well as servers and VMs against recognized and new ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent can provide one-on-one education customized for people who wish to broaden their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for Mac applications.
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud used for administering private and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and application mobility.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable customer relationships. Integrated Sales and Customer Service modules allow in-house staff to share information to help improve sales success and deliver consistent, effective customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.
Progent can assist you to design an upgrade to Teams from Skype for Business and install, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent's Windows 11 consulting experts can provide a variety of services for Windows 11 such as Microsoft 365 integration, mobile management, telecommuter connectivity, data and identity security, automated provisioning, and Call Center services.
Progent is one of the most expert information technology support companies for creating e-mail solutions based on Exchange 2000 Server. Progent specializes in helping small businesses get all the advantages of Exchange 2000 for common situations such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless APs, optimizing wireless throughput by reducing the impact of radio frequency congestion, improving wireless uptime with rapid failover, and strengthening security by identifying cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern Wi-Fi controller technology.
Our Experts Group provides support in key fields including Macintosh integration and programs; Expertise for Linux-powered, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized program support; CIO, management information analyst, and project logistics services; Special applications design and deployment; Web, eCommerce, EDI, and client information portal development and integration; Database support and efficiency help; Management intelligence consulting; and Telecom systems support.
Dynamics GP 2015 R2 features a new architecture that improves cloud readiness, works with popular smart phones and tablets, allows one-time sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and experience to address the many IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the business value of your investment in this mission-critical product.
Progent's Citrix-certified experts can assist you to assess the potential strategic value of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration tools in your Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and recoverability of your virtual environment while reducing the cost of resources and support and streamlining administrative tasks.
Progent's Sun Solaris family support services offer small and mid-size companies and software developers support for managing and maintaining Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience offers you an easy single source to help you build and maintain a protected and robust mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent imposes no initialization charge and requires no monthly commitment for services delivered during normal working hours. Progent's one-minute granularity avoids big bills for quick solutions so you won't be tempted to allow minor problems to fester.
Progent’s Microsoft certified consultants offer a range of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management solution based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Dynamics GP line, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its modular design you are able to purchase only the capability you currently require, with the ability to expand clients and increase functionality in the future. Progent’s Microsoft Dynamics GP Software support experts can help you deploy, customize and manage Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP.
Progent’s data center support services are intended for companies with hardware housed at IDCs or data center colocation hosting sites and in need of timely in-person help at the colo site as well as off-site support from Microsoft and Cisco Certified experts. Progent provides a full range of Internet Data Centers and IDC and colocation consulting services such as system architecture evaluation, Windows and UNIX server installation and support, troubleshooting for server and communications infrastructure, development and installation of non-stop configurations, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server and storage clustering systems.
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT management team, develop a corporate-wide security strategy, automate network management, help with application development, and generate and validate a DR/BC plan.
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation security solution that extends across your on-premises and cloud assets and guards any user anywhere with any endpoint device.
Progent can help you design, configure, manage, and repair a viable Wireless network infrastructure, select appropriate products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete 802.11x network security plan that is well integrated with the security strategy for your overall corporate network.
Progent’s team of Microsoft and Cisco Certified consultants average more than a decade of hands-on industry experience, in the trenches of IT support, executing a broad range of technical projects for an extensive array of businesses. Each Progent support professional shares a refined set of personal best practices that are combined into shared best practices training that Progent teaches its consulting personnel. This ensures that you get not just world-class technical help, but also a support engineer with proven methods for using technical knowledge to fix actual network problems rapidly.
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet resources while enabling enhanced efficiency by making these applications available to authorized remote users. Internet Security and Acceleration Server 2006 helps protect business applications, services, and information throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified ISA Server consultants can show you how to plan, deploy, set up, and maintain ISA Server on your network so that your company benefits from a smart and affordable combination of protection, productivity, and performance.
Progent's Network Helpdesk Outsourcing Support Services for PC desktop support are designed specifically for small businesses who need fast availability of a Help Desk Service Center with professional phone support and full escalation options but who must operate within a modest network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Support, System Evaluation, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Integration.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Dynamics GP/Great Plains 2010 accounting is a comprehensive business management and analytics solution that integrates data and processes across your company, interfaces easily with other applications, and connects employees, clients and vendors unrestricted by time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you install and manage a reliable, protected computer and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.
Progent's Office Word and Microsoft 365 Word experts offer a broad range of affordable remote support services to assist you to manage and troubleshoot your legacy Microsoft Office Word environment or help you to migrate to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and fixing compatibility issues between different releases of Word, interfacing Office Word with other Office apps such as Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone integration, and remote training classes tailored for your special requirements.
For companies that have a combination of Apple Mac and Microsoft Windows desktops, there are two popular solutions for using Microsoft Windows-only applications on an Apple Mac: remote access to a physical Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a remote Microsoft Windows-powered computer to run Windows software and share system resources. Virtual PC for Apple Mac emulates Windows on a Mac system so that you are able to run Windows applications locally. Progent's macOS and Mac OS X technology consultants can help your organization to maintain these solutions for using Microsoft Windows applications on your Apple Macs and can in addition help your business to assess and configure third-party solutions for Microsoft Windows platform simulation.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and expedite your ROI.
Progent's Microsoft-certified consulting engineers can assist you to assess the value of Microsoft Exchange Server 2010 for your business and can assist you to design and implement a smooth upgrade to Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast ROI by improving your productivity, cutting the expense of equipment and support, streamlining administration, and consolidating your vital communications technologies.
Progent provides national remote technical support and consulting services for businesses who operate Apple Mac OS X networks or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's engineers offer Mac clients a range of IT services such as desktop support, upgrading to the latest version of OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support offers optimum leverage for your information technology dollar by preserving user efficiency and shortening the time billed for network analysis and repair. Advanced remote access utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of network problems without squandering time and expense by going to your site. In most of situations your IT problems can be dealt with by telephone or via a combination of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security specialists to assist you with the most difficult system issues.
Progent can provide the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management solution based on best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
Progent provides support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
For assistance creating, improving, or repairing applications for Windows, any version of Linux, or for the Web, Progent’s team of programmers, relational database designers, and project managers can make sure you get the project completed on time and within budget. Progent's seasoned application programmers can provide cost-effective and expert remote consulting for jobs as simple as creating Vidual Basic scripts for Excel or as challenging as rolling out mission-critical RDBMS applications based on Microsoft SQL Server or Oracle.