Disaster Recovery/Business Continuity Solutions Expertise
DR/BC Strategy and Engineering Support for Businesses of All Sizes
Additional Topics of Interest
Microsoft and Apple Mac Desktop Security Consultant
PC Desktop Information Technology Consulting
Progent can deliver a wide array of affordable consulting and support services to assist your company to deploy, configure, repair, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote assistance for individual computers or laptops or work with you to design and carry out a company-wide migration to new or revised OS software and business applications. Progent can also supply consultants and technical workers to assist your company to prepare for and complete an office move or consolidation organized to produce minimal disruption of your productivity.
Solaris Consult
Sun Solaris Online Support Services
If your office computer system mixes Sun Solaris technology with MS Windows, Progent can assist you to incorporate your computers into a cohesive network that permits all your operating systems to coexist for simple management, seamless dataflow, high availability, enhanced throughput, and tight protection. Progent's Sun Solaris and Windows integration support offerings include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and repair, on-site technical support, and Contact Center services.
macOS Technical Support Consulting
Mac Phone-based Services
Progent offers national remote phone support and consulting services for companies who run macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's engineers can provide Mac clients a range of services including desktop assistance, migration to the current edition of macOS from earlier editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or moving to iCloud. Remote IT help provides maximum leverage for your information technology dollar by preserving user efficiency and shortening the hours charged for network repair services. Sophisticated remote access technology and experienced technicians and engineers combine to enable Progent to solve most network issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a combination of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist with the most challenging system issues.
Engineers Dynamics GP eConnect
Dynamics GP Software Development Consultant Services
Progent's seasoned application designers and software developers can assist your company to build enhancements to Microsoft GP that support the unique requirement of your business without losing the benefits of seamless Windows integration. Progent can also offer help with a selection of software development technologies that can be utilized to build integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Virus Protection Setup and Support
Microsoft Exchange 2019 Server Consulting Company
Progent's Microsoft-certified professionals average more than a decade of experience delivering messaging solutions for companies that range from small offices to large corporations. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, design fault tolerant email environments, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting services can help you in planning and implementing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. Progent also provides support for Windows 10 and Windows 11 desktops using Outlook and can help you integrate Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
Online Technical Support Microsoft Proxy Server
ISA Server Professionals
Progent's Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your IT network from attack by outside and inside threats. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
SMS Server Upgrade Computer Consultant
Systems Management Server Computer Consultants
Systems Management Server offers extra capability for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs lower the net operational expense of managing and configuring software by making it simpler to install system images, manage mobile devices, and operate management tools. In addition to advising you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you define sensible processes and standards to manage PDAs and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that includes policies, procedures and technologies to keep your IT network safe.
SonicWall TZ500 Firewall Compliance Audit
SonicWall NSA 9650 Firewall Security Consulting
Progent's certified SonicWall firewall consultants can help you configure, manage, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into a complete security solution and build security into your corporate practices.
Desktop Monitoring On-site Technical Support
Automated Desktop Monitoring Technical Support
ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to impact your business.
Emergency Barracuda Networks SSL VPN Auditor
Intrusion Detection Barracuda Networks F800C Series Firewalls
Barracuda's value-priced CloudGen Firewall devices offer web filtering, safe remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support with centrally managed and monitored services encompassing your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the expertise to serve as your single source for technical support, maintenance, education, and cybersecurity expertise.
Lync Server 2013 Consultant
Consultant Services Lync Server 2013 Front End Pool
Lync 2013, renamed Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts and network architects can assist your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide live online and onsite training to your management team and users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with popular Microsoft 365 apps including Outlook clients and PowerPoint.
An index of content::
White Paper IT Outsourcing
White Papers IT Co-sourcing
Progent's IT outsourcing packages provide budget-friendly network support for mid-size businesses. Whether it involves designing network architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or developing a web-based business solution, outsourcing your IT technical services can smooth out expenses and minimize uncertainties, permitting IT service budgets to increase in a more linear and controlled manner than is feasible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and highly available system foundation for your critical Windows-based business software such as Windows 2008, Microsoft Exchange Server, and SQL Server 2008.
Dynamics GP 2015 Security Consulting
24-7 Dynamics GP 2015 R2 Deployment Specialists
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud integration, works with the most popular smart phones and tablets, allows one-time sign-on with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to address the many IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Programming Firm Macola
Microsoft Certified Partner MAS 90 Programming Company
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training classes customized to address your specific requirements. Progent's consultants also can help you integrate and support a protected, reliable network infrastructure to run your ERP, MRP and accounting solutions.
Microsoft Proxy Server Integration
Microsoft ISA 2004 Server Support
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical web applications. Progent's ISA Firewall experts can assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network security requirements without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Co-managed Help Desk Costs Technical Support
Shared Network Support Help Desk Costs IT Consultants
Progent's Helpdesk management and co-management services help organizations to reduce costs and enhance productivity.
Emergency Engineer Exchange 2013 Upgrade
Microsoft Experts Computer Consultant Exchange 2013 Backup and Restore
Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a revamped structure. These improvements affect key areas like manageability, high availability (HA), security, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide affordable online support and management for Exchange Server 2013.
Smartphone patch management Specialists
Patch management Technology Professional
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances like routers and wireless APs, and Internet-of-Things devices like sensors and health monitors.
Virtual Service Desk Remote Consulting
Virtual Support Desk Network Engineer
Progent's Microsoft certified experts offer three ways to help mid-size and large companies create an efficient and productive internal Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, management reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Services help companies sift through the various top level Help Desk application programs available and decide what products might be too costly, lack critical capabilities, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who need to reinforce their internal Help Desk staff for special projects or to substitute for vacationing or incapacitated personnel.
Urgent Email Guard DLP Consultant Services
24-7 Cloud Protection for Email Consulting Services
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and world-class security for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Critical Security Protection Bulletins Cybersecurity Firm
Security Protection Bulletins Consulting Services
This page includes current updates on cybersecurity threats, patches, and best practices. Contact Progent if your organization needs help protecting your network against the latest IT security threats.
Independent MCSE Contractor Employment
Freelance Microsoft Consultant Contractor Job
Our Experts Group provides consulting in important technologies that include Apple OS integration and applications; Support for Linux, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical application help; CIO, management information analyst, and project logistics services; Special applications design and deployment; Web site, eCommerce, EDI, and customer information portal development and deployment; Database management and efficiency help; Management information expertise; and Telecom architecture support.
Windows Server 2000 Upgrade Consulting
Windows 2000 Server Network Consultants
Progent's certified Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can simplify network management, provide tech support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and implement a strategy to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up pilot installations to reduce the technical risk involved with moving to Windows 2003 Server by uncovering potential hardware and application compatibility problems.
Specialist Altaro VM Backup Encryption
IT Services Hornetsecurity Altaro VM Backup and vSphere
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to help you to plan, install, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Intune App Wrapping Support and Integration
Intune and Windows 10 Consultant Services
Progent's Intune consultants can help your organization to assess the business case for utilizing Microsoft Intune for administering your mobile computers including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can assist your company to define policies, set up test systems to evaluate the appropriateness of Intune for your environment, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.
Aironet Wi-Fi Access Point Troubleshooting
Information Technology Consulting Aironet 1700 Access Point
Progent's certified wireless consulting experts can help organizations of any size to plan, deploy, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the throughput, range, capacity, expandability, security compliance and manageability required for transparent connectivity between wireless and wired network infrastructure. Progent can provide efficient remote and onsite consulting services for end-of-life and new-generation 802.11ac Aironet access points and Progent can assist you plan and manage deployments of indoor and outdoor Aironet APs.
Amazon EC2 migration Coder
Amazon Web Services hybrid cloud integration Developer Firms
Progent can provide affordable online consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Professional SCSM 2016
24-7 System Center 2016 and Linux Integration Integration Support
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and repairing Microsoft SCOM environments and offer companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.
Support Outsourcing Work at Home Network Infrastructure
Remote Employees Infrastructure On-site Support
Progent can assist small and medium-size businesses to design, configure and troubleshoot the network infrastructure required for teleworkers.
Remote Workforce Technology Consulting
Professionals Telecommuter Services
Progent has 20 years of experience helping small and mid-size businesses to plan, install, optimize, manage, and debug information networks that incorporate telecommuters.
Power BI Mobile Apps Programmer
Expert Microsoft Certified Power BI Pro Design Firms
Progent's Power BI experts can assist you to design, deploy, maintain, update or troubleshoot your Power BI environment. Progent can also assist you to prepare your target data for Power BI visualizations. Progent can help you build and manage an on-premises, cloud based, or hybrid architecture to run Power BI.
After Hours Dynamics GP Software Development Technical Support Services
Great Plains Accounting Engineer
Progent's expert application designers and software developers can help your company to build customizations to Microsoft Dynamics GP/Great Plains that address the unique needs of your organization without losing the benefits of Windows integration and connectivity. Progent can also provide help with a range of software development tools that can be utilized to create integrations with Microsoft GP. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Microsoft Azure enterprise hybrid cloud solutions Consultant
Technology Professional Microsoft Entra with Intune
Progent's consultants can assist you to plan and carry out a smooth move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across onsite and Azure assets.
Help Desk Process On-site Technical Support
Computer Support Help Desk Support Services
The Help Desk Call Center service delivery model adopted by Progent's Technical Response Center gives small and midsize companies an efficient option to dependence on independent consultants by offering broad technical knowledge shared by multiple support teams, optional round-the-clock availability of emergency help, fast escalation to world-class experts for handling the most complex problems, support consistency and dependability, quick follow through overseen by veteran support administrators, a variety of convenient mechanisms for initiating support tasks, plus a high level of progress visibility enabled by ticket updates and available via a web portal.
Top ransomware removal and restore Consultants
Ryuk ransomware recovery Consultant
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, monitor and guard your IT environment, help with settlement negotiations with a threat actor, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
HP Lights-Out 100c Remote Management Card Professional
Specialist Remote Server Management Cards
Remote management cards give IT administrators full control over a server without the requirement for an on-site presence. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, deploy, and manage a high-availability company network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient remote technical assistance. Progent is familiar with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Microsoft Exchange Server Migration Professionals
Microsoft Exchange Server 2010 Migration Consult
Progent's Microsoft-certified consultants can deliver low-cost remote and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging environment, train your IT team and users to get them ramped up rapidly on Exchange 2010, and provide ongoing administrative services and engineering support. Progent can also help you migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
24/7/365 Outlook 2019 Networking Specialist
Systems Engineer Excel Slicers
Progent's certified Office and Microsoft 365 experts can help businesses to incorporate Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that provides fast return on investment and promotes improved business outcomes. Progent can assist your company to integrate Office or Microsoft 365 apps with each other and with additional key Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with different releases of Office desktop and offers live online instruction to individuals and teams.
Technology Professional ProSight ECHO Data Backup and Restore Services
ProSight DPS ECHO Hybrid Cloud Backup Services Support and Integration
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical data.
MCSE Expert Certified VMware Workspace ONE Migration Companies
Configuration Manager Computer Network Support
Progent's network consultants can help you to automate desktop PC update and patch management by providing support for administration tools like Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
Email White Lists Professionals
Email Quarantine Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver web-based control and world-class protection for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Multi-factor Authentication IT Consultant
24-7 Identity Verification Consulting Services
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other personal devices.
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