Medium-size businesses can enjoy all the benefits of Microsoft Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier Certified IT support experts. Thanks to Progent's affordably priced network service packages, mid-size organizations can select a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and remote service. For businesses with mission-critical environments who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer mid-size business networks world-class availability, security and productivity.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map out, monitor, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need important software patches, or isolating performance issues.
Progent's remote access and wireless synchronization specialists can help your business to design and configure secure access solutions for off-site desktop PCs, laptops, and smartphones so they integrate tightly with your information network, enabling your business to improve the productivity of your off-site workers.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, enhancing and repairing SCOM solutions and can provide organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX 500 or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Cisco-authorized IT consultants can help you create an affordable, 24x7 Internet connection solution that can achieve non-stop Internet access through a wide array of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to help you apply the latest techniques for 24x7 Internet connectivity to create an affordable, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet connections.
Progentís professionals offer experience in multiple disciplines related to mobile networking such as system infrastructure, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's certified professionals can save your business work and money by applying their wireless expertise to show you how to select and configure wireless access technologies that fit the needs of your business. Progent can also tune your network infrastructure so that wireless appliances perform more reliably.
Microsoft CRM helps mid-market businesses build profitable client interactions. Integrated Sales and Customer Service components enable in-house staff to share data to help improve selling success and deliver steady, effective customer service. Progent can set up the optimal network infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer service data.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, simplifies long-term service demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent offers the experience to finish your move rapidly and economically. Progent's Exchange Server 2003 help, repair, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist companies of any size to plan, deploy, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers occasional help for fixing particularly challenging problems, or full project management services. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft ISA Server 2006 and offers a centrally administered web gateway that delivers a single-server platform for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower expenses and enhance availability. Progent's Microsoft-certified engineers can help your company to plan and execute test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also assist your organization to migrate smoothly to Forefront TMG 2010 from any version of ISA Server.
Progent's MS Exchange Hosting Services offer a world-class data center that features backed-up power and cooling systems, 24x7 staffed security and operations center, plus failover access to Internet backbone service providers. Hosted Exchange servers are set up as virtualized machines for high uptime, easy expandability, and fast recovery. Progent's services feature integration with your business network, connectivity with handheld computing devices, automated tracking of performance and network security, spam protection, security update and service pack control, Help Desk services, per-day backup, and comprehensive email management services.
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent information assurance consultant. The interview is intended to help assess your organization's preparedness to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to gather information concerning your existing AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient AV and backup/recovery system that minimizes your exposure to ransomware and meets your company's requirements.
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile management, telecommuter connectivity, data and identity security, automated deployment and management, network optimization, wired/wireless convergence, business continuity planning, custom training for network management personnel and users, and post-migration Call Center support services.
Progent's support specialists in Apple OS X and Windows technology can show you how to integrate Mac and Windows systems into seamless environments with resource sharing and collaboration support. Allowing efficient co-existence among a variety of servers and desktops powered by Apple Mac OS and Windows requires broad knowledge of and experience with Mac and Windows products. Progent's experience in Windows and Macintosh consulting makes it possible to provide expert assistance to businesses that depend on these platforms to maintain their competitive advantage. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows environment.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of modern security features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally control network ecosystems that include branch offices, data centers, and cloud resources.
Progent's Cisco certified Wi-Fi consultants can provide economical online and on-premises help for legacy and current Wave 2 Aironet wireless access points and Progent can help you to plan and maintain wireless environments that include indoor and outside/ruggedized Aironet access points.
Progent's certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Cisco's network security and remote connection products for small businesses represent a complete range of easy-to-administer security products to help protect your local and remote information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and CCNP certifications who are able to assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit best with your business goals.
If your company is developing UNIX-based software on a network that includes Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to focus on your field of strategic know-how without the constant distraction of maintaining your business network. By using automated server monitoring and by delivering remote and on-site assistance when your business needs it, Progent offers an economical alternative for maintaining an IT system that features excellent dependability, protection, and performance. Progent's developer assistance services include full-service it outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, network monitoring services, and Help Desk Call Center support.
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Exchange 2010 and delivers powerful new features as well as a redesigned structure. These improvements affect key areas including ease of administration, availability, security and compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management services for Exchange 2013.
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist you with any phase of planning, implementing and debugging your hybrid Office 365 network. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget.
For large businesses, Progent can leverage in-house IT staffs by offering extensive background in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can perform as a seamless nearby supplement of corporate IT management. Progentís enterprise support services include corporate-wide security, remote branch office support, system design, Sarbox compliance, project management, and world-class support for multi-site office environments based on Enterprise Windows 2003. Progent can offer field consultants and technicians to help with a site move or office move, or a network designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Progent's Cisco-Premier network management consultants can show you how to use Cisco's management tools alongside a variety of powerful third-party applications to create a comprehensive network management strategy to keep your environment running smoothly, fully utilize expensive resources, protect your data, recover rapidly from hardware breakdown or deliberate assaults, and enable you to add or repurpose network resources sensibly and economically as your business evolves.
Progent's Cisco certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's CISSP-certified network security experts can assist businesses of any size with any facet of information system security. Progent can help implement cost-effective security solutions that guard a small business from advanced threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid networks that accommodate local, remote, and mobile clients accessing network resources spread across multiple physical datacenters and public and private clouds.
Progent's ProSight family of managed services are intended to provide organizations who have small internal IT administration and support staffs with low-cost help from enterprise-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include fixed network management expenses, automation of routine management tasks, continual absorption of the latest technology, graceful transition from legacy technology to up-to-date solutions, close fit between computer technology with business objectives, guidance from veteran IT consultants, and freeing up management to focus on business issues rather than fast-evolving information technology.
Top Quality CCIE Certified Fully Redundant Internet Network Online Technical Support
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to integrate, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent can provide a variety of affordable online and on-premises support services to help your business to install, administer, and troubleshoot workstations and mobile devices powered by Windows, macOS/OS X, Apple iOS, Android, or Linux.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security installations for IT networks with multiple sites, remote users, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network security needs without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent offers the services of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management strategy following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based control and world-class security for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent's pricing model is to bill for online service and in-person help by the minute. Consequently, you are charged exclusively for received support. Progent does not demand a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent provides on-site support, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no minimum fee and asks no monthly commitment for services delivered during regular business hours. Many service firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for fast repairs so you will not be tempted to allow minor problems to fester.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security designs for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size company design and implement an installation of Microsoft ISA Server 2004 that supports your information protection requirements without restricting your productivity.
Progent's certified failover clustering consultants can assist you to evaluate the advantages of deploying Microsoft Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual ones, and show you how to automate the management of failover clusters.
Citrix offers a comprehensive family of platforms that deliver enterprise-level manageability, expandability, and responsiveness for virtualizing servers and for centralized delivery of Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of Citrix technology and show you how to design, test, deploy, optimize, and maintain Citrix solutions.
In addition to offering access to Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration support, and one-on-one or group webinar training classes tailored to meet your specific requirements. Progent's experts also can show you how to build and maintain a protected, robust network infrastructure to support your ERP, MRP and accounting solutions.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small company's production servers in an environment that gives the highest degree of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization architectures that enable small and midsize businesses with multi- platform environments to save significantly on the expense of capital equipment, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The interview is designed to help evaluate your company's ability either to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to collect information about your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your business requirements.
Progent's Microsoft-certified consultants can help your company to assess the value of Microsoft Lync Server for your environment and can assist you to design and carry out an installation of Microsoft Lync Server that centralizes the control of IM and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also assist you to perform an efficient migration to Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how to use Lync Server to improve the collaborative functions of Microsoft Office programs, and provide training and ongoing technical support for Lync Server 2010 and other Microsoft technologies.