Catalyst family of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening data security by detecting threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
Progent's Cisco-authorized network professionals can show you how to design an economical, 24x7 Internet connection architecture that can achieve 24x7 Internet access through a wide array of fault tolerant Internet access products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to help you apply the most current technology for 24x7 Internet access to build an economical, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability.
Progent can assist you in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.
Progent’s team of Microsoft and Cisco Premier experts average longer than a decade of hands-on professional experience, at the front lines of network support, executing a broad range of IT tasks for an extensive array of businesses. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent instills in its support staff. This means that you get not just world-class technical skills, but also a consultant with proven approaches for applying technical knowledge to resolve actual IT problems rapidly.
Dynamics GP 2015 R2 features a revamped architecture that improves cloud integration, supports popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, extends the Web Client, and adds more than 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad knowledge and experience to address the many IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.
Progent's Microsoft-certified consultants can help your business to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance compliance, and boost worker output by making sure that operating systems and applications stay up to date, managing product licenses, and reporting usage patterns so you can make informed purchasing choices. Once your organization is ready to upgrade your SCCM 2007 device management solution, Progent can help you to plan and implement an efficient migration to SCCM 2012.
Progent's Citrix-certified experts can help you to assess the strategic benefits of the available editions of Citrix Essentials for Hyper-V, help you to use Citrix management tools with your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials to improve the responsiveness, availability, consistency, and recoverability of your virtual network while reducing the cost of equipment and operations and streamlining management tasks.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft technology, assures you success in identifying the edition and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also help you with designing, deploying, managing and troubleshooting powerful IT applications based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to assist you to fix critical problems detected by SCOM 2012.
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that include Linux, Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center solution.
Progent can provide the temporary services of a veteran CIO to provide a broad perspective to help you pick and support IT technology to match your present needs and that can be a solid basis for your growth. Progent's part-time or temporary Chief Information Officer consulting services offer economic advantages to companies who want to optimize the impact of their network expenditures but who are unable or unwilling to add another executive-level position to their head count. Since Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all major operating systems and networking technologies plus a broad selection and business applications, Progent is in an ideal situation to provide objective advice as well as expert technical help for developing information systems that fit the particular needs of your business.
Progent provides small organizations a pair of low-cost network security inventory packages that include, at a set fee, remotely managed scans of your security profile which are analyzed by certified information security specialists who interpret the results of the scan, deliver unbiased evaluations of your existing security vulnerability, and offer recommendations for remediation. Progent offers two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small companies while delivering enterprise-quality evaluations of your IT network's vulnerability to assault.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to expand with your changing business needs. Progent’s Cisco-Certified network consultants support Cisco’s comprehensive line of hardware and software targeted at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you deploy Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, authorization, and accounting from a graphical Web interface.
Progent's Solaris family support services offer small companies and software developers help with managing and supporting Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of expertise provides you with an easy single source to help you build and maintain a protected and reliable cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft Windows Server 2008 represents an important step forward in making information networks more secure and available, easier to virtualize and manage, faster, and able to offer an improved platform for web hosting and development. Progent can assist your company benefit fully from the enhancements incorporated into Windows Server 2008 by providing certified consulting, support, training, temporary staffing, network monitoring, and security engineering services.
Microsoft Windows Server 2008 Clustering IT Consultant
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of performance that IT security managers are required to learn. CISM provides business management the assurance that those who have earned their CISM credential possess the experience and capability to deliver effective security management and support services.
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management platform or help you to modify your current SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
If your company computer system combines Linux-based products platforms with MS Windows, Progent can show you how to integrate your IT resources into a unified environment that allows all your OS platforms to coexist for simple management, seamless information exchange, high dependability, enhanced throughput, and tight security. Progent's UNIX/Linux and Windows coexistence assistance services include network architecture integration and support, consulting for Windows services for UNIX, online network monitoring and management, online technical help and repair, on-site technical support, and Help Desk outsourcing.
Progent can assist your business in all phases of your upgrade to Exchange Server 2016 including designing HA architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing for high-availability CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Cisco-Premier network management engineers can assist you to use Cisco's network management utilities along with a variety of specialized third-party products to create a complete network management strategy in order to keep your network running smoothly, conserve limited resources, protect your data, recover rapidly from device failure or malicious attacks, and enable you to expand or reassign valuable resources sensibly and affordably as your business evolves.
Microsoft Certified Windows 2008 Failover Cluster Consulting Services
Progent is one of the most expert network consulting firms for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange Server 2000 for common situations such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
Progent's Meraki wireless access point experts offer online and onsite support to assist businesses of all sizes to plan, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that provides identical connectivity, performance, security, ease of management and availability for wired and wireless users irrespective of their mobility or computing device.
Progent can assist you to deploy Cisco's networking products to create a robust basis for your onsite, private cloud, or hybrid-cloud data center and streamline operations in key areas including compute and storage consolidation, security and compliance, manageability, uptime, and disaster recovery.
Progent’s IT outsourcing packages offer economical computer consulting for medium-size organizations. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or creating an on-line eCommerce application, outsourcing your network engineering services can reduce expenses and eliminate risks, permitting IT support expenses to increase in a more linear and manageable fashion than is possible by assembling a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available network architecture for your critical Windows-based business software including Windows 2008, Microsoft Exchange Server, and SQL Server.
Progent can assist you with every aspect of Microsoft Azure integration including needs analysis, readiness evaluation, solution architecture, pre-production testing, implementation, centralized administration, performance optimization, license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can help your IT staff to set up and debug firewalls and VPN connections so that your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure services.
Cisco Unified Communications Manager, originally branded CallManager, acts as the heart of Cisco's communications and collaboration platform. Unified CM and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly online and onsite expertise to assist organizations of any size to build and administer CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting services that deliver maximum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager configuration and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Online Support Fault Tolerant Mutli-location Network
Progent provides national online technical support and consulting services for businesses that run UNIX or Linux networks or whose information systems include a mix of UNIX and Microsoft Windows technology. Remote IT help provides optimum return for your information technology dollar by protecting user productivity and limiting the time charged for computer repair services. Advanced online support technology and skilled service specialists and engineers allow Progent to handle the majority of IT issues without squandering time and money by going to your location. In most of situations your IT problems can be remediated by telephone or via a combination of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP certified security specialists to help with the most challenging system issues.
Progent offers nationwide online phone support and troubleshooting services for businesses who operate Apple Mac OS X environments or whose information systems feature a combination of Apple macOS and OS X with Microsoft products. Progent's engineers offer Mac clients a range of IT services including desktop support, migration to the latest edition of Mac OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone and Apple iPad support, or moving to Apple's iCloud services. Remote network consulting provides maximum leverage for your IT dollar by extending client productivity and limiting the time billed for network analysis and repair. Advanced online support utilities and skilled technicians and consultants allow Progent to solve most IT issues without wasting time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or via a mix of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISM certified security specialists to assist with the most challenging network issues.
Progent’s Shared Call Center service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution based on the leading shared professional services automation (PSA) tool for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Progent’s Shared Help Desk service allows your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, optimizing and fixing SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite technical support to help you to remediate critical issues detected by SCOM 2012.
Before Progent’s Microsoft Operations Manager solution, system issues were handled reactively, after users were impacted by them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now address system issues before they becomes critical enough to impact network availability. Because of MOM, Progent can deal with looming problems before customers suspect that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, safety and productivity.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements affect vital areas such as manageability, availability, security, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient validation and rollout plan, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange 2013.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of remote services to help your organization to design, program, pilot test, deploy, administer, and troubleshoot business applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility issues between different releases of Excel. Progent offers as-needed support to organizations who need a fast solution to a specific issue related to Office Excel and Progent can also provide full project management services for upgrading or developing line-of-business application software built on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to address the special requirements of individuals or teams.
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based management and world-class protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
24x7 Specialist Windows 2008 Failover Cluster Server
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, presence, web meetings with application sharing, as well as IP and PSTN calling across a wide assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and network architects can help your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or mixed model appropriate for your current and future plans, implement Lync 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your IT team and end users. Progent offers expertise in key components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
Progent's Microsoft certified engineers can provide offsite and onsite consulting expertise to help you to manage, support, and repair PCs based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, online access, smartphone and tablet management, Wi-Fi configuration, and remote network monitoring.
Progent can help you with any aspect of Microsoft Azure integration including needs analysis, readiness assessment, solution architecture, pilot testing, deployment, automated management, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist you to configure and debug firewalls and VPN connections so that your clients can safely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure-based resources.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and on-premises expertise, software development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a cohesive information management system.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network running efficiently by checking the state of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they can impact your business.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized management and world-class protection for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
System Center 2016 Data Protection Manager provides automatic backup and simplified restore capabilities for Microsoft networks. SCDPM 2016 offers application-sensitive protection for key workloads such as SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, implement, administer, and troubleshoot a multi-site backup/restore system powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous version of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent can provide online or onsite support and can provide as-needed expertise to help you through technical bottlenecks or provide end-to-end project management services to help you finish your SCDPM 2016 deployment on time and within your budget.
Progent's Cisco Jabber consultants offer online or on-premises support to assist businesses of any size to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for all the products, technologies and services that make up creating an end-to-end Cisco Jabber solution including Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration solution.
Small to middle size businesses can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Certified network consulting experts. With Progent's affordably priced network service packages, small and midsize businesses can select a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small business information systems enterprise-class availability, security, and performance.
Progent's Linux consulting experts offer small and mid-size businesses and developers support for managing and maintaining Linux computers that operate with Microsoft-powered networks. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient single source to show you how to build and manage a secure and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
When performing consulting projects for corporate clients, Progent uses a structured approach based on defined milestones so as to meet financial, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and expert implementation. All facets are recorded to make available a detailed description of IT services performed and to help in ongoing system support.
Progent offers two ultra-affordable service bundles intended to allow small companies to get an independent network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer administers a comprehensive test of your network from outside your firewalled perimeter to determine potential risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security expert runs a network scan from an authorized machine inside your firewall to assess vulnerabilities to internal assaults. Both security inventory packages are set up and executed from a secured external location.