If your business has a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISA and CISSP-certified security specialists can assist your whole organization in a wide range of security topics including security administration procedures, security design and models, connection management products and techniques, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity planning. CISA and CISM define the basic competencies and international standards of performance that network security professionals are required to master. These certification offer IT management the confidence that consultants who have earned their CISA or CISSP qualification have the experience and knowledge to deliver effective security management and consulting services.
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to plan and carry out a cost-effective migration from your existing SQL Server environment to SQL Server 2017.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or enhance .NET apps quickly and affordably.
Progent can help you in any and all facets of your migration to Microsoft Exchange 2016 including planning high availability system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's IT outsourcing packages offer economical network support for medium-size businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can smooth out costs and minimize risks, permitting IT support expenses to grow in a more linear and controlled manner than is feasible by amassing a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available system architecture for your vital Windows-based applications such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT professionals as well as to information workers, lessening the difficulty of designing, deploying, administering, and accessing company data and database programs on platforms ranging from handheld devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical remote and onsite consulting, application development, and debugging services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a seamless information management solution.
Progent has 20 years of experience helping small and mid-size companies to plan, implement, tune, administer, and troubleshoot computer networks that incorporate teleworkers.
Progent can assist you with any aspect of Azure cloud migration such as needs analysis, prerequisites evaluation, system architecture, pre-production testing, implementation, automated management, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help you to set up and debug firewalls and VPN tunnels so your clients can securely connect to Azure services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure services.
Microsoft Dynamics GP software offers analysis and reporting features that let you monitor all operations, revenues and spending, and market patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting services can enable you to design reports that allow you to analyze your business more completely, turning raw data into useful management information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized line-of-business application development and eCommerce solutions that work transparently with Dynamics GP/Great Plains.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates your backup processes and enables fast restoration of vital data, applications and virtual machines that have become lost or damaged due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-premises device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical information.
Progent's Shared Help Desk service allows your business to share the load for Help Desk support transparently between your IT staff and Progent's pool of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and reporting.
Progent offers a selection of network service packages for small businesses. These information technology outsourcing and network monitoring services are built around the anticipatory problem handling capabilities of System Center Operations Manager 2007, a state-of-the-art server and system management product that monitors the reliability, performance, and security of your network and isolates incipient troubles before they can disrupt your network. With Progent's affordably priced network service packages, small businesses can select a basic co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.
Microsoft Virtual Server 2005, hosted on the Windows Server platform and powered by software first produced by Connectix, delivers the performance needed to carry out hardware reduction, software upgrade, and server quarantine tasks via virtualization technology in an enterprise-class IT network with high expandability, manageability, and reliability. Microsoft has targeted Virtual Server at companies wishing to enhance operational efficiency in application development and testing, migration from outdated mission-critical software, and hardware consolidation. Progent's certified Virtual Server experts can assist your business to evaluate and integrate MS Virtual Server.
Progent offers comprehensive support for each step of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project planning, specification of new software and equipment needed, recommended sourcing, system testing at customer site or at Progent's test facility, managing temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and webinar training for customer's support group and end users.
Progent's Microsoft-certified experts can deliver a variety of technical services to assist companies of any size to deploy, manage, and troubleshoot environments that include desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's senior project managers can assist to create testing labs to evaluate Windows 8.1 and plan and implement Windows 8.1 migration plans based on proven methodologies.
Progent's data protection experts can assist you to create, implement and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 enables file or image backup/restore for VMs and physical computers, supports all leading public clouds, and allows you to create a data protection ecosystem with a minimum RTO and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from user miscues, computer glitches, malicious users, and malware assaults such as ransomware. For more information, visit ProSight DPS 360 Backup services.
Progent provides small businesses a pair of specially designed network security inventory scanning packages that include, for a preset price, remotely managed inventory scans of your security profile which are analyzed by certified information security engineers who assess the results of the remote scan, present unbiased evaluations of your current security vulnerability, and make recommendations for improvements. Progent offers two complementary security inventory packages for external and internal scanning that are priced to meet the restricted budgets of small companies while offering enterprise-class assessments of your IT network's exposure to attack.
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to upgrade from an older version of SCVMM or from another virtualization management platform, and Progent can help you to optimize and repair your existing SCVMM environment to make sure you realize the highest possible return on investment.
Progent's UNIX platform consulting services provide small and mid-size businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based technology. Progent offers your business access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with an easy single consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can help you design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent's CISM-certified security staff can help you protect your Apple Mac network through expert support offerings including running security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile connectivity, installing automated programs for defense against viruses, spam, and malware, and developing a comprehensive security plan adapted for the specific objectives of your business information system.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent provided a wireless integration environment that enabled a school to improve productivity and avoid the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing remote sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better performance and dependability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it provided protection against local interference.
Progent provides national online phone support and consulting services for companies who run Apple macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft Windows products. Progent's consultants offer macOS and OS X clients a range of IT services including desktop assistance, migration to the current version of macOS from other earlier versions of macOS or OS X, plus help with Mac applications. Progent can also help you with iPhone and Apple iPad support, or migrating to iCloud. Online IT help offers maximum return for your IT dollar by protecting user productivity and limiting the hours billed for computer analysis and repair. Sophisticated online support technology and skilled technicians and engineers allow Progent to solve the majority of IT issues without wasting time and money by going to your location. In the vast majority of situations your network problems can be dealt with by telephone or via a mix of phone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist you with the toughest system issues.
Progent's Linux consulting experts offer small and mid-size companies and developers support for managing and maintaining Linux systems that run with Microsoft-powered technology. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of experience provides you with a convenient one-stop source to show you how to create and manage a protected and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent can show you how to plan and implement a smooth migration to Dynamics GP so that you retain your information, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce business disruption by designing and following a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce programs that integrate seamlessly with Dynamics GP.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.
Progent can provide affordable remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create cloud-centric or hybrid cloud environments that seamlessly incorporate Amazon AWS cloud services. Progent can provide as-needed consulting to help you to resolve complex technical issues or Progent can provide project management outsourcing to help you migrate to the Amazon AWS cloud on time and on budget.
Progent provides IT services for mid-size companies with 100 to 250 network clients. The mid-size business or work group has traditionally been an underserved part of the market for IT support services. The overhead and support access practices of large third-party support firms make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which usually has a modest IT budget with which to support an information system whose complexity and sophistication are frequently similar to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of remote service, virtual network technology and 24x7 server monitoring, dramatically reduces the network maintenance expenses of a small-medium business while providing the small company with enterprise-level support from professional, world-class experts knowledgeable in a broad range of small business technologies. If your mid-sized organization or small business is looking for the quality of IT help appropriate for a medium size office without budgeting big-company prices, call Progent.
ProSight Reporting is an expanding family of real-time reporting utilities created to work with the industry's top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to assist you to plan, install, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Progent's wireless site survey and predictive modeling make it easy to plan, deploy and troubleshoot a Wi-Fi LAN optimized for your facilities, providing you a wireless solution that has the coverage, speed, density, Quality of Service, security, and roaming capability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a Wi-Fi network and on-premises survey services for confirming, optimizing, and debugging an operational wireless LAN.
Progent's Cisco-certified Wi-Fi networking consultants offer online and onsite consulting and troubleshooting services to help you to design, install, administer, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's experts can also help your organization to design and implement hybrid networks that combine local and cloud-based resources and that provide seamless connectivity, enhanced security, streamlined management, and dependable performance for all your mobile and desktop endpoints.
Cisco has designed an extensive product line of routers that includes appliances built to deliver the security, bandwidth, and availability required by customers ranging from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, VoIP phones, and security cameras. Progent can provide the skills of seasoned wireless consultants who can assist you to assess the value of Ubiquiti's UniFi technology for your environment and assist you to design, deploy, administer, and troubleshoot your UniFi ecosystem.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
ProSight Reporting is a growing line of in-depth reporting plug-ins designed to integrate with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can show you how to design, deploy, manage, and repair an efficient Wi-Fi network infrastructure, recommend sensible technology, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you build a complete 802.11x network security strategy that is well integrated with the security strategy for your entire corporate network.
The Progent Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, developing efficient system upgrade procedures, evaluating and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers without adequate internal resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical network projects on schedule.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a group of network experts located in the vicinity of Tampa, and Progent also offers remote expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover planning consultants. Progent can also help you to design and carry out a move to the Flexential facility by providing services like planning system architecture, specifying hardware, system setup and validation, debugging, setting up remote network management, and training your network staff.
Progent's Microsoft consultants can help your company to assess the benefits of Lync Server for your environment and can help you to design and carry out an installation of Microsoft Lync Server 2010 that consolidates the administration of IM and Presence and improves the output of your office employees, telecommuters, and smartphone users. Progent can also assist you to carry out a smooth upgrade to Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to use Lync Server to enhance the collaborative capabilities of Microsoft Office programs, and provide online seminars and ongoing support for Microsoft Lync and other Microsoft technologies.
Progent offers cost-effective online and onsite support to help businesses to move any part of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Progent's Cisco-certified SIP integration experts can help organizations of any size to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide cost-effective online or on-premises expertise to help businesses to move efficiently to an advanced unified communications environment that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.