Progent can provide rapid online support from Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your environment via advanced remote diagnostic tools to provide quick and economical troubleshooting and repair of critical network issues.
If your office computer system combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your servers into a unified network that permits all your OS platforms to coexist for easy administration, seamless information exchange, high availability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance offerings feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical support and troubleshooting, on-site technical support, and Contact Center services.
Progent is organized deliver comprehensive remote support for all major technologies associated with todayís small business information networks and allows you to outsource a variety of strategic, as-needed support services such as a part-time CIO to provide advanced planning and negotiating skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as a managed service, best-practices project management help for critical projects like site relocations orOS upgrades, connectivity experts for building and maintaining fast and reliable network infrastructure, certified security specialists to ensure information safety and compliance, disaster recovery specialists to create business continuity strategies, and software programmers to write, enhance, or repair business application programs.
The Certified Information Systems Auditor credential is a recognized achievement that signifies expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants pass a comprehensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified network security audit professional trained to help businesses in the fields of information systems audit services, information technology enforcement, network assets and infrastructure ROI, IT support, protection of data assets, and disaster recovery planning.
Progent's Cisco-certified wireless technology experts can help you to configure, manage, and debug Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Office 365 is Microsoft's extensive family of client productivity apps and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud-based services are available in a variety of subscription plans targeted at customers ranging from students and households to global enterprises. Progent offers quick and affordable online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can help your business to evaluate the many subscription options available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid solutions that seamlessly combine local and cloud products and services.
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS administrator or application programmer and can assist businesses of all sizes to configure and manage MySQL in a robust network environment that offers high levels of performance, expandability, and protection. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.
Microsoft Exchange 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These enhancements affect vital IT areas such as ease of administration, availability, security, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient test and deployment strategy, and train your IT staff to maintain your Exchange Server 2013 solution. Progent also offers affordable remote consulting and management services for Microsoft Exchange Server 2013.
Progent's Microsoft and Cisco authorized experts provide three service programs to help medium-size and large companies create an efficient and successful in-house Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies sift through the numerous high-quality Help Desk application programs available and determine which packages may be excessively costly, miss key functions, or align poorly with your company's corporate culture. Progent also provides short-term staffing for organizations who need to augment their in-house Help Desk team for special tasks or to substitute for vacationing or incapacitated workers.
Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller solutions.
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the protection and management of corporate email by offering constantly updated spam and virus filtering, policy management, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis utilities as well as outgoing email filtering to let you troubleshoot your e-mail system and define and enforce corporate email policy.
Dynamics GP/Great Plains accounting includes analysis and reporting features that let you monitor all operations, revenues and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can enable you to create reports that let you analyze your business more thoroughly, converting uncooked data into useful business information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer custom business software development and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, enhancing and troubleshooting SCOM environments and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Progent offers small businesses a pair of ultra-affordable network security inventory packages that provide, for a set fee, remotely managed inventory scans of your network security profile which are evaluated by certified security specialists who assess the data collected by the scan, deliver unbiased summaries of your current security vulnerability, and offer suggestions for improvements. Progent offers two non-overlapping security inventory packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while delivering enterprise-class assessments of your IT network's vulnerability to attack.
Progent's remote connectivity and wireless synchronization experts can assist your business to design and configure connectivity solutions for off-site desktop PCs, laptops, and smartphones so they integrate seamlessly with your IT network, allowing you to optimize the productivity of your off-site workforce.
Progent can provide a variety of low-cost online and on-premises consulting services to help you to install, administer, and troubleshoot desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Progentís fault tolerant system consultants provide reliability support, disaster recovery planning, network load balancing, non-stop interoffice access, non-stop Internet interface design, fault-tolerant data center services, and other 24x7 networking services to show your small business create a non-stop network for mission-critical applications. Progent possesses the experience to develop affordable, high-availability networks by utilizing the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a fully mirrored Internet interface and efficient system load balancing.
Windows 2008 Failover Cluster Technical Consultant
Progent can provide the expertise of a senior specialist with extensive experience configuring, managing, and enhancing immersive telepresence systems from leading vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house IT management group, your ISP, and your telepresence technology supplier to help your company increase the strategic value of your video conferencing solution.
SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to information workers, lessening the complexity of designing, integrating, managing, and using company data and analytical applications in environments ranging from handheld devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and broad knowledge in designing and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progentís high availability network experts provide reliability support, disaster recovery planning, system load balancing, fault-tolerant interoffice access, high-availability Internet interface design, high-availability data center consulting, and other 24x7 networking support to show your company create a 24x7 network for line-of-business applications. Progent possesses the experience to develop affordable, high-availability systems by utilizing the evolving library of Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-site network with a fully redundant Internet interface and intelligent network load balancing.
Progent's Microsoft Office and Office 365 consultants can assist companies to integrate Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that provides quick ROI and promotes improved business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 apps with each other and with additional core Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to fix compatibility problems with different versions of Office desktop and can provide live online training to individual users and teams.
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes network disruption, simplifies long-term support demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Exchange Server 2007 support, repair, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Remote 24x7 network monitoring, automated alerts, and actionable reports are vital to maintaining the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of any size can afford a level of network stability that was once reserved for enterprises. Progent offers a variety RMM options delivered as low-cost services designed to help you to identify and fix a most network issues before they can impact your business.
Fully Redundant Internet Network Computer Engineer
Progent's Microsoft-certified consultants can help your company to streamline desktop PC update and patch management by providing support for management platforms such as Configuration Manager, Systems Management Server, and WSUS.
Progent's ProSight Virtual Hosting combines advanced virtualization technology, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting team to provide small companies with a complete information technology outsourcing alternative that enhances network dependability and protection, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical business application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual server configured and maintained by Progent's computer support professionals.
Progent can help your organization in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.
Small to middle size companies can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progentís Microsoft certified IT consulting experts. With Progent's economically priced network support programs, mid-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to offer small company networks world-class reliability, security and productivity.
SQL Server 2014 incorporates major enhancements in key areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services that include planning, deployment, administration, troubleshooting, and software development services to help businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Microsoft Virtual Server, hosted on the Windows Server operating system and based on software first developed by Connectix, provides the power needed to accomplish server consolidation, application upgrade, and server quarantine tasks through virtualization techniques in an enterprise-ready IT network with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server at companies wishing to enhance operational efficiency in application programming and testing, upgrading from outdated mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can assist your business to evaluate and integrate Microsoft Virtual Server 2005.
Office 365 is Microsoft's growing family of productivity apps and cloud-hosted services available on a subscription basis. Office 365 applications and cloud-based services are available in an array of subscription plans targeted at markets from individuals and households to enterprises. Progent can provide fast and easy online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist you to evaluate the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid networks that transparently integrate local and cloud-based products and services.
Cisco Nexus switches are designed to deliver the performance, expandability, availability, cloud readiness, density, security and manageability needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises support expertise to help your IT staff to plan an optimal network architecture, set up test systems to confirm your switching solution, deploy Nexus switches, define and implement effective policies, run security and compliance evaluations, configure proactive monitoring and alert systems, fully utilize network resources by means of virtualization, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities incorporated into Cisco's Nexus switches. Progent can also help your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus switches.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to evolve with your growing business needs. Progentís Cisco-Premier network consultants support Ciscoís comprehensive line of products targeted at preventing data theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco products to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist you to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable remote or onsite support to help companies to move smoothly to a productive unified communications network that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync Server for access to a SIP PSTN trunk.
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small support organizations who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the service reports sent by every consultant to each client. The discipline of detailing and archiving support activity results in more efficient support and eliminates a slew of common problems such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants can provide remote and onsite assistance to help you build and manage a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Network Consultants Microsoft Windows 2003 Cluster Server
Progent can provide the expertise of RIM BlackBerry-premier engineers who can help small companies to design, administer, and troubleshoot BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers offer in-depth experience working with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven remote service delivery model, provides small companies a cost-effective solution for incorporating BlackBerry devices and software productively into their information system.
Progentís high availability system experts provide non-stop computing consulting, disaster recovery planning, network load balancing, high-availability interoffice connectivity, high-availability Internet connection design, high-availability data center support, and other fault-tolerant networking consulting to help your small business design a non-stop environment for strategic applications. Progent has the experience to develop economical, non-stop networks by utilizing the evolving suite of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you build a fault tolerant mutli-site network with a fully mirrored Internet interface and efficient network load balancing.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can assist you to plan, install, and support an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your company needs.
Windows 8.1 is designed to run on computers ranging from smart phones and tablets to engineering workstations. An abundance of innovative capabilities, such as its touchscreen interface and iconic tile GUI, provide a broad range of benefits for organizations who know how to put them to work. Progent's Microsoft-certified experts can help bring your organization up to speed with Microsoft Windows 8.1 and make sure you gain maximum business value from the product's various technical enhancements.
Progent has more than 10 years of experience deploying, maintaining and troubleshooting the key components included with Microsoft System Center and can help you to plan, install, maintain, and fix your Microsoft System Center ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent can assist you to upgrade to the latest version of System Center from an earlier release or from another datacenter management solution to deliver the advantages of enterprise-class deployment, centralized management, security and compliance, plus datacenter and critical application performance monitoring.