Workplace Recovery Consulting for

(Note: Microsoft has terminated support for Windows Server 2003 and it is advisable to consider upgrading from this legacy OS to an up-to-date version of Windows Server. If your organization is considering moving up to Windows Server 2019 or Windows Server 2016, Progent can provide online and onsite Windows Server 2019 planning and configuration consulting services or Windows Server 2016 disaster recovery consulting to ensure your project finishes on time and within budget. In addition, Progent's Windows Server Failover Clustering Consultants can help you a configure and troubleshoot a high-availability clustering solution based on Microsoft's latest technology.

Even with typical fault tolerant feature found in high-end server hardware, such as redundant power supplies and mirrored or RAID 5 disk arrays, failed devices must be identified and replacement components must be procured and installed. These failures can bring down a server for hours, if not days. Furthermore, during regularly scheduled software maintenance functions, servers need to be rebooted or brought off-line for an extended period. For customers who need 100% uptime, the only solution is to deploy a clustered server configuration that provides fully redundant servers for a single application.

A server cluster is a group of independent computers that work together to provide a common set of services. Windows 2003 provides this high-availability solution with the Cluster service. If a cluster node (a computer in a cluster) fails, other nodes in the cluster assume the functions of the failed node. Server clustering is an essential piece of any fault-tolerant architecture, and making large investments in communication infrastructure redundancy without providing for server redundancy defeats the value of that investment.

Progent offers Windows 2003 Server consulting to help your company implement clustered server configurations that can potentially provide 100% uptime, even for normal maintenance functions. This high-availability is possible because a single server in a cluster can be brought off-line for maintenance work without affecting users. Clustering also allows IT personal to perform critical security updates during regular business hours without reducing user productivity.

Microsoft Windows 2003 Server offers mature clustering technology. This is the third major release of Microsoft clustering technology, which was first released in 1997. Microsoft Windows Server 2003, Enterprise Edition, and Windows Server 2003, Datacenter Edition, present a single view of the server to users, applications, and the network and both versions of Windows Server 2003 support up to eight-node clusters. Failover clustering configurations can be built around Microsoft technologies for mission-critical and collaborative applications such as Microsoft Exchange, Microsoft SQL Server file and print services.

Host Clustering with Microsoft Virtual Server
Virtual Server host clustering is a technique for enhancing the capability of Microsoft Virtual Server 2005 with the server cluster support incorporated in Microsoft Windows Server 2003. By means of Virtual Server host clustering, your network can benefit from an array of services via a minimum number of actual hardware servers and, simultaneously, ensure the high availability of the provided services. In case one server requires scheduled or unscheduled downtime, another server can immediately take its place and begin supporting services. As a result, your clients experience minimal service disruption. Progent's Microsoft-certified network engineers have in-depth experience deploying and supporting Microsoft Virtual Server. For more information, refer to Consulting Services for Microsoft Virtual Server.

Server Clustering and Storage Area Networks
A storage area network (SAN) is a set of disks, tapes, and servers connected to a common infrastructure, or storage fabric, such as Fibre Channel. A SAN allows multiple servers to access a common pool of storage. This allows storage to be assigned dynamically from the pool whenever it is required. Storage on a given server can be increased or decreased as needed without complex reconfiguring or re-cabling of devices. SAN technology is a good way to build clusters where shared access to a data set is required. By deploying multiple clusters onto a single storage area network, all of the benefits of SAN technology can be brought to the cluster environment. Progent's Microsoft certified engineers can show you how to combine Microsoft's server cluster technology with storage area networking to make your network more fault tolerant and easier to manage.

Server Clustering with Microsoft Exchange
Messaging systems based on Microsoft Exchange are vital for many businesses. Unfortunately, this crucial function is vulnerable to component failure, power loss, operator errors, and natural disasters. By allowing the failover of resources, server clustering provides fault tolerance for an Exchange environment. Server clusters that use the Microsoft Cluster Service can maintain data integrity and provide failover support and high availability for mission-critical applications and services on your back-end servers, including messaging systems, databases, and file and print services.

This figure shows an example of a four-node Exchange cluster with three active nodes and a passive standby node:

Progent's Microsoft-certified Exchange experts have proven, world-class skills in designing high-availability Exchange environments and can show you how to configure an Exchange Server cluster with shared data access to data and automatic failover capabilities. For details about Exchange consulting services available from Progent, visit Microsoft Exchange Consulting Support.

High Availability Technologies Provided by Progent's Consultants
Progent's Microsoft and Cisco-certified engineers can help your company to design a sensible, fault-tolerant IT architecture that resolves major issues encompassing a wide range of infrastructure technologies and operations including:

Workplace Recovery Planning
Progent's business continuity engineers can help you design a workplace recovery plan in order to resume network functionality in case of an IT system catastrophe. Progent can help you to develop a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, high-availability network solution that takes into account availability issues covering a wide range of network technologies and procedures. For more information, see Workplace Recovery Consulting Services.

CRISC-Certified IT Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify an IT professional's skills to design, implement, and maintain information system controls to reduce risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to create and execute a business continuity plan based on industry best practices promoted by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines. For more information, visit CRISC-Certified IT risk control experts.

Microsoft Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 introduced significant improvements in capacity, throughput, manageability, cybersecurity, app compatibility, Linux co-existence, Kubernetes networking, and hybrid integration of local and cloud-hosted assets. Top new features of Microsoft Windows Server 2019 are Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud-hosted resources, System Insights for utilizing advance predictive intelligence to manage on-premises environments, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion defense, container networking with Kubernetes, Cluster Sets technology for creating and administering large non-stop scale-out clusters, and Storage Migration Service for simplifying the upgrade process from outdated releases of Windows Server. For more information, go to Microsoft Windows Server 2019 High Availability Failover Clustering Consulting.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist you to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness. For more information, see Microsoft Windows Server 2016 Disaster Recovery Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a consistent workflow for recovering services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also supports transparent testing for disaster recovery, updates and patches and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, deploy, test and maintain a DR solution based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with continual replication to deliver fast, zero RPO disaster recovery between sites that are up to 300km apart. Progent offers access to a NetApp MetroCluster consultant who can help you to plan, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by delivering help with tasks like assigning shelf IDs, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and testing your disaster recovery solution to verify adherence with industry standards and regulatory requirements.

Fault Tolerant Load Balancing
Progent offers high availability load balancing support covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including Cisco Content Engine. High availability load balancing products for which Progent offers consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS. For more information, see Fault Tolerant Load Balancing.

Non-stop Colocation
Progent's Data Center engineers can show you how to find zero-downtime data centers that match the particular requirements of your business. High availability colocation sites are particularly appealing to small and mid-size companies because of their affordability and convenience in comparison to taking a do-it-yourself strategy. Trying to build an on-site data center with even a minimum degree of fault tolerance is too costly for the majority of small businesses. Progent is ready to show you how to get all the advantages of high-availability data centers by providing a full array of consulting and maintenance services. For more information, see High-Availability Colocation Expertise.

Non-stop Branch Office Connectivity
Progent's multi-site connectivity consultants can help organizations create fault tolerant branch office connectivity solutions by means of fully redundant system architectures featuring automatic failover. Progent's Cisco-premier CCIE network engineers can design and implement fault-tolerant Inter-office networks based on zero-downtime EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offers affordable 24x7 interoffice connectivity. To read more, see 24x7 Inter-office Connectivity.

Fault Tolerant Internet Connections
Progent's Cisco-certified IT engineers can show you how to design an affordable, fault tolerant Internet connection architecture that can deliver 24x7 Internet access via a broad range of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the most up-to-date technology for 24x7 Internet access to implement an economical, completely redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet connections. For details, go to 24x7 Internet Connectivity Solutions.

Backup and Restore Technology Consulting and Support Services
Progent offers affordable online support from engineers with expertise in a broad array of utilities and technologies that deliver solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and handhelds. Progent offers help for all major data protection products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can help your company to deploy, enhance, or troubleshoot backup systems for a variety of architectures such as local, edge to datacenter, cloud-based, or a mix. To read more, visit Backup and Restore Technology Expertise.

Microsoft System Center Data Protection Manager Backup and Recovery Consulting and Support Services
Progent's certified System Center Data Protection Manager (SCDPM) engineers can help your company to develop a practical workplace recovery plan, design a cost-effective high-availability IT architecture, install a Microsoft System Center Data Protection Manager-powered backup and recovery solution, thoroughly validate your system, educate your IT staff or local consultants how to maintain Microsoft System Center Data Protection Manager, or provide complete IT outsourcing including remote hosting of Microsoft SCDPM servers in Progent's world-class data center facility. To learn more, see System Center Data Protection Manager Expertise.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to help you to plan, configure, manage and repair a backup and disaster recovery system built on Barracuda technology. For more information, go to Barracuda Backup and disaster recovery consultants.

ProSight Data Protection Services Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup offers small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup includes high-end features such as Immutable Cloud Storage for enhanced protection from ransomware. Progent is a certified Hornetsecurity Altaro partner and can provide a broad array of online or onsite services to help you to design, install, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup. For more information, see Altaro VM Backup certified consultants.

ProSight DPS 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not include integrated support for crucial data protection capabilities such as Exchange backups or greater than 30-day point-in-time data recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup delivers a full-featured platform for programmable backup and quick restoration of all your organization's M365 mailboxes, Teams Chats, SharePoint sites, OneDrive for Business files, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to deliver end-to-end managed services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides an affordable backup-as-a-service (BaaS) solution that guards M365 apps against data loss resulting from human or system error, malevolent deletion, and cyber attacks such as ransomware. To find out more, go to ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services ECHO automates your backup activities and enable fast restoration of vital files, applications and virtual machines that have become lost or damaged due to component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS ECHO can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services ECHO to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Learn more about ProSight Data Protection Services ECHO managed cloud backup and recovery.

ProSight DPS 360 Backup Solutions
Progent's data protection experts can assist you to create, implement and debug a backup solution built around MSP360 technology. MSP360 offers file or image backup/restore for VMs and physical machines, works with all popular public clouds, and allows businesses to build a backup ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss caused by human mistakes, computer glitches, malicious insiders, and external assaults such as ransomware. For more information, go to ProSight Data Protection Services 360 Backup solutions.

Consulting for Double-Take Solutions for Data Backup/Restore
Double-Take Software publishes a family of products intended to deliver small and midsize businesses a variety of affordable alternatives for backing up and recovering business-critical workloads including Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds integrating Double-Take Software technology into small company IT networks to create an advanced level of fault tolerance and disaster recovery readiness at a budget-friendly price. To read more, go to Consulting Services Double-Take Software for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and offers high-level application support for a wide range of business applications, Progent is able to assist clients to arrive at efficient information technology solutions that maximize the productivity of your IT network. As a Registered Partner with Cisco, Progent offers the services of certified consultants and specialists with experience in architecting, deploying and supporting networking solutions built on Cisco products. The breadth of Progent's technical experience and Progent's familiarity with the requirements of small and midsize companies make Progent the perfect resource for building and running a cost-effective, dependable network.

How to Get in Touch with Progent's Experts for Support for Non-stop IT Systems
To ask Progent about consulting expertise for fault tolerant infrastructure, phone 1-800-993-9400 or visit Contact Progent.