(Note: Microsoft has terminated support for Windows Server 2003 and it is advisable to consider upgrading from this legacy OS to an up-to-date version of Windows Server. If your organization is considering moving up to Windows Server 2012 R2 or Windows Server 2016, Progent can provide online and onsite Windows Server 2012 R2 planning and configuration consulting services or Windows Server 2016 disaster recovery consulting to ensure your project finishes on time and within budget. In addition, Progent's Windows Server Failover Clustering Consultants can help you a configure and troubleshoot a high-availability clustering solution based on Microsoft's latest technology.

Fault Tolerant Server Clustering ConsultingEven with typical fault tolerant feature found in high-end server hardware, such as redundant power supplies and mirrored or RAID 5 disk arrays, failed devices must be identified and replacement components must be procured and installed. These failures can bring down a server for hours, if not days. Furthermore, during regularly scheduled software maintenance functions, servers need to be rebooted or brought off-line for an extended period. For customers who need 100% uptime, the only solution is to deploy a clustered server configuration that provides fully redundant servers for a single application.

A server cluster is a group of independent computers that work together to provide a common set of services. Windows 2003 provides this high-availability solution with the Cluster service. If a cluster node (a computer in a cluster) fails, other nodes in the cluster assume the functions of the failed node. Server clustering is an essential piece of any fault-tolerant architecture, and making large investments in communication infrastructure redundancy without providing for server redundancy defeats the value of that investment.

Progent offers Windows 2003 Server consulting to help your company implement clustered server configurations that can potentially provide 100% uptime, even for normal maintenance functions. This high-availability is possible because a single server in a cluster can be brought off-line for maintenance work without affecting users. Clustering also allows IT personal to perform critical security updates during regular business hours without reducing user productivity.

Microsoft Windows 2003 Server offers mature clustering technology. This is the third major release of Microsoft clustering technology, which was first released in 1997. Microsoft Windows Server 2003, Enterprise Edition, and Windows Server 2003, Datacenter Edition, present a single view of the server to users, applications, and the network and both versions of Windows Server 2003 support up to eight-node clusters. Failover clustering configurations can be built around Microsoft technologies for mission-critical and collaborative applications such as Microsoft Exchange, Microsoft SQL Server file and print services.

Host Clustering with Microsoft Virtual Server
Virtual Server host clustering is a technique for enhancing the capability of Microsoft Virtual Server 2005 with the server cluster support incorporated in Microsoft Windows Server 2003. By means of Virtual Server host clustering, your network can benefit from an array of services via a minimum number of actual hardware servers and, simultaneously, ensure the high availability of the provided services. In case one server requires scheduled or unscheduled downtime, another server can immediately take its place and begin supporting services. As a result, your clients experience minimal service disruption. Progent's Microsoft-certified network engineers have in-depth experience deploying and supporting Microsoft Virtual Server. For more information, refer to Consulting Services for Microsoft Virtual Server.

Server Clustering and Storage Area Networks
A storage area network (SAN) is a set of disks, tapes, and servers connected to a common infrastructure, or storage fabric, such as Fibre Channel. A SAN allows multiple servers to access a common pool of storage. This allows storage to be assigned dynamically from the pool whenever it is required. Storage on a given server can be increased or decreased as needed without complex reconfiguring or re-cabling of devices. SAN technology is a good way to build clusters where shared access to a data set is required. By deploying multiple clusters onto a single storage area network, all of the benefits of SAN technology can be brought to the cluster environment. Progent's Microsoft certified engineers can show you how to combine Microsoft's server cluster technology with storage area networking to make your network more fault tolerant and easier to manage.

Server Clustering with Microsoft Exchange
Messaging systems based on Microsoft Exchange are vital for many businesses. Unfortunately, this crucial function is vulnerable to component failure, power loss, operator errors, and natural disasters. By allowing the failover of resources, server clustering provides fault tolerance for an Exchange environment. Server clusters that use the Microsoft Cluster Service can maintain data integrity and provide failover support and high availability for mission-critical applications and services on your back-end servers, including messaging systems, databases, and file and print services.

This figure shows an example of a four-node Exchange cluster with three active nodes and a passive standby node:

Microsoft Exchange Server Clustering Help

Progent's Microsoft-certified Exchange experts have proven, world-class skills in designing high-availability Exchange environments and can show you how to configure an Exchange Server cluster with shared data access to data and automatic failover capabilities. For details about Exchange consulting services available from Progent, visit Microsoft Exchange Consulting Support.

Other Zero-Downtime Technologies Supported by Progent's Consultants
Progent's Microsoft and Cisco consulting experts can help you to build a sensible, zero-downtime system that addresses critical issues encompassing a broad array of infrastructure technologies and operations including:

Workplace Recovery Planning
Progent's disaster recovery professionals can show you how to design a workplace recovery plan that will allow you to restore IT functionality in case of an IT system disaster. Progent can help you to develop a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, high-availability system architecture that addresses reliability issues involving a wide range of infrastructure technologies and procedures. For more information, see Workplace Recovery Consulting and Support Services.

Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point. To learn more, go to Windows Server 2016 Disaster Recovery Support.

Microsoft Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 brought world-class fault tolerance and recoverability to Microsoft's failover clustering solution. Microsoft Windows Server 2012 R2 builds on this technology and provides important improvements that offer more extensibility, better storage uptime for server applications, easier management, quicker automatic failover, and additional options for designing clusters. To learn more, go to Windows Server 2012 R2 Failover Clustering Migration and Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for recovering services rapidly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and fixes and can generate reports to confirm full service recovery, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, deploy, test and maintain a disaster recovery system based on VMware SRM.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with replication to provide rapid, zero RPO disaster recovery between sites that are as far as 300km apart from each other. Progent can provide access to a certified NetApp MetroCluster consultant who can help you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing help with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your DR system to prove compliance with industry standards and regulatory mandates.

Fault Tolerant Load Balancing
Progent offers high availability load balancing support that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing products for which Progent can provide consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS. To find out more, visit Non-stop Load Balancing.

Fault Tolerant Internet Data Centers
Progent's Data Center engineers can help you find zero-downtime data centers that meet the specific requirements of your company. Fault tolerant collocation sites are especially appealing to small and mid-size organizations due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for most small businesses. Progent is ready to help you get all the advantages of high-availability colo centers by providing a full array of consulting and maintenance services. For more information, visit Fault Tolerant Internet Data Centers Expertise.

Failsafe Branch Office Networking
Progentís branch office connectivity professionals can help businesses achieve non-stop inter-site connectivity solutions through redundant networks featuring transparent failover. Progentís Cisco-certified CCIE network engineers can plan and implement fault-tolerant Inter-office connections based on zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide economical 24x7 interoffice connectivity. To read more, go to Non-stop Inter-office Networking.

Fault Tolerant Internet Access
Progent's Cisco-authorized IT experts can help you design an economical, fault tolerant Internet configuration solution that can deliver 24x7 Internet access via a wide array of fault tolerant Internet network solutions including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to help you utilize the most up-to-date technology for high availability Internet access to create a cost-effective, fully redundant Internet interface with automatic failover and other features to create non-stop Internet connections. To read more, visit Non-stop Internet Connectivity Architecture.

Backup and Recovery Technology Consulting Services
Progent can provide economical remote support from consultants with expertise in a broad range of products and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent can provide help for leading backup products such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help your company to deploy, upgrade, or maintain backup/restore systems for a variety of architectures including local, remote, cloud-based, or a mix. To learn more, go to Backup and Restore Technology Consulting Services.

System Center Data Protection Manager Backup and Recovery Consultants
Progent's certified System Center Data Protection Manager support professionals can help you to create a practical workplace recovery strategy, implement an affordable fault-tolerante IT architecture, configure a SCDPM-based backup and restore system, thoroughly test your DPM system, educate your IT personnel or regular consultants how to maintain Microsoft System Center Data Protection Manager, or provide complete IT outsourcing services including remote housing of Microsoft System Center Data Protection Manager machines in Progent's secure data center. To learn more, see System Center Data Protection Manager (SCDPM) Consulting Services.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist you to design, integrate, manage and troubleshoot a BDR solution based on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consulting.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup offers small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore options for specific files and emails, extensive support for Windows Server CSV and VMware vCenter for managing large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is an Altaro partner and offers a wide array of consulting services to assist you to plan, deploy, manage and troubleshoot a backup/restore system based on Altaro VM Backup. For more information, visit Altaro VM Backup Consulting Services.

Consulting Services Double-Take Solutions for Data Backup and Recovery
Double-Take publishes a selection of tools intended to deliver small and midsize businesses a range of affordable solutions for replicating and recovering business-critical workloads including Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning experts have in-depth experience integrating Double-Take Software technology into small business information networks to achieve an advanced level of fault tolerance and disaster recovery readiness at a budget-friendly price. To read more, see Consulting Services Double-Take Software for Data Backup.

CRISC-Certified Network Risk Mitigation
The CRISC program was established by ISACA to validate a consultant's skills to plan, implement, and support IS control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified engineer to help your company to create and execute a workplace continuity strategy based on leading practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines. For more information, go to CRISC-Premier IT risk mitigation specialists.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Partner and provides high-level application support for a broad variety of business applications, Progent is able to help clients to arrive at complete IT solutions that substantially enhance the productivity of your network. As a Registered Partner for Cisco, Progent can provide the support of certified engineers and specialists with experience in designing, installing and troubleshooting infrastructure environments built on Cisco technology. The broad scope of Progent's IT experience and Progent's familiarity with the requirements of small and midsize companies make Progent a great resource for building and maintaining a cost-effective, fault-tolerant information system.

How You Can Get Help from Progent's Engineers for Fault Tolerant System Support
If you wish to get in touch with Progent about consulting expertise for high availability architecture, phone 1-800-993-9400 or refer to Contact Progent.



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