Workplace Recovery Consulting Support for

(Note: Microsoft has terminated support for Windows Server 2003 and it is advisable to consider upgrading from this legacy OS to an up-to-date version of Windows Server. If your organization is considering moving up to Windows Server 2019 or Windows Server 2016, Progent can provide online and onsite Windows Server 2019 planning and configuration consulting services or Windows Server 2016 disaster recovery consulting to ensure your project finishes on time and within budget. In addition, Progent's Windows Server Failover Clustering Consultants can help you a configure and troubleshoot a high-availability clustering solution based on Microsoft's latest technology.

Even with typical fault tolerant feature found in high-end server hardware, such as redundant power supplies and mirrored or RAID 5 disk arrays, failed devices must be identified and replacement components must be procured and installed. These failures can bring down a server for hours, if not days. Furthermore, during regularly scheduled software maintenance functions, servers need to be rebooted or brought off-line for an extended period. For customers who need 100% uptime, the only solution is to deploy a clustered server configuration that provides fully redundant servers for a single application.

A server cluster is a group of independent computers that work together to provide a common set of services. Windows 2003 provides this high-availability solution with the Cluster service. If a cluster node (a computer in a cluster) fails, other nodes in the cluster assume the functions of the failed node. Server clustering is an essential piece of any fault-tolerant architecture, and making large investments in communication infrastructure redundancy without providing for server redundancy defeats the value of that investment.

Progent offers Windows 2003 Server consulting to help your company implement clustered server configurations that can potentially provide 100% uptime, even for normal maintenance functions. This high-availability is possible because a single server in a cluster can be brought off-line for maintenance work without affecting users. Clustering also allows IT personal to perform critical security updates during regular business hours without reducing user productivity.

Microsoft Windows 2003 Server offers mature clustering technology. This is the third major release of Microsoft clustering technology, which was first released in 1997. Microsoft Windows Server 2003, Enterprise Edition, and Windows Server 2003, Datacenter Edition, present a single view of the server to users, applications, and the network and both versions of Windows Server 2003 support up to eight-node clusters. Failover clustering configurations can be built around Microsoft technologies for mission-critical and collaborative applications such as Microsoft Exchange, Microsoft SQL Server file and print services.

Host Clustering with Microsoft Virtual Server
Virtual Server host clustering is a technique for enhancing the capability of Microsoft Virtual Server 2005 with the server cluster support incorporated in Microsoft Windows Server 2003. By means of Virtual Server host clustering, your network can benefit from an array of services via a minimum number of actual hardware servers and, simultaneously, ensure the high availability of the provided services. In case one server requires scheduled or unscheduled downtime, another server can immediately take its place and begin supporting services. As a result, your clients experience minimal service disruption. Progent's Microsoft-certified network engineers have in-depth experience deploying and supporting Microsoft Virtual Server. For more information, refer to Consulting Services for Microsoft Virtual Server.

Server Clustering and Storage Area Networks
A storage area network (SAN) is a set of disks, tapes, and servers connected to a common infrastructure, or storage fabric, such as Fibre Channel. A SAN allows multiple servers to access a common pool of storage. This allows storage to be assigned dynamically from the pool whenever it is required. Storage on a given server can be increased or decreased as needed without complex reconfiguring or re-cabling of devices. SAN technology is a good way to build clusters where shared access to a data set is required. By deploying multiple clusters onto a single storage area network, all of the benefits of SAN technology can be brought to the cluster environment. Progent's Microsoft certified engineers can show you how to combine Microsoft's server cluster technology with storage area networking to make your network more fault tolerant and easier to manage.

Server Clustering with Microsoft Exchange
Messaging systems based on Microsoft Exchange are vital for many businesses. Unfortunately, this crucial function is vulnerable to component failure, power loss, operator errors, and natural disasters. By allowing the failover of resources, server clustering provides fault tolerance for an Exchange environment. Server clusters that use the Microsoft Cluster Service can maintain data integrity and provide failover support and high availability for mission-critical applications and services on your back-end servers, including messaging systems, databases, and file and print services.

This figure shows an example of a four-node Exchange cluster with three active nodes and a passive standby node:

Progent's Microsoft-certified Exchange experts have proven, world-class skills in designing high-availability Exchange environments and can show you how to configure an Exchange Server cluster with shared data access to data and automatic failover capabilities. For details about Exchange consulting services available from Progent, visit Microsoft Exchange Consulting Support.

High Availability Solutions Supported by Progent's Experts
Progent's Microsoft and Cisco-certified engineers can help your company to implement a sensible, fault-tolerant IT architecture that addresses key problems covering a broad array of infrastructure solutions and operations such as:

Workplace Recovery Planning
Progent's business continuity professionals can show you how to create a business continuity strategy in order to resume network functionality in the event of an information network catastrophe. Progent can help you to create a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, fault-tolerant system architecture that takes into account reliability issues involving a wide range of network technologies and processes. For more information, see Disaster Recovery Consulting and Support Services.

CRISC-Certified IT Risk Control
The CRISC program was established by ISACA to validate a consultant's ability to plan, implement, and maintain information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to create and execute a workplace continuity strategy that follows industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget. To find out more, see CRISC-Certified IT risk mitigation specialists.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated significant improvements in capacity, performance, manageability, security and compliance, application compatibility, Linux support, container networking, and hybrid combinations of on-premises and cloud-hosted resources. Top enhancements of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud deployments, System Insights for utilizing modern predictive intelligence to control on-premises environments, Windows Defender ATP Exploit Guard for host-intrusion defense, container orchestration using Kubernetes, Cluster Sets for deploying and administering large non-stop scale-out clusters, and Microsoft's Storage Migration Service for simplifying the migration from legacy releases of Windows Server. For details, see Windows Server 2019 High Availability Failover Clustering Help.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness. To read more, see Microsoft Server 2016 Disaster Recovery and Business Continuity Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent workflow for restoring services rapidly following a breakdown. SRM supports centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also allows transparent testing for site recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, deploy, test and manage a DR solution based on VMware SRM.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to provide fast, zero RPO disaster recovery (DR) between sites located up to 300km away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can help your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by delivering guidance with tasks like assigning disk pools and shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network, and verifying your MetroCluster DR solution to prove adherence with information assurance standards and government mandates.

Network Load Balancing
Progent provides fault tolerant load balancing support covering network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery technology such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. To find out more, see Fault Tolerant Load Balancing.

Non-stop Colocation
Progent's Data Center engineers can show you how to find high availability data centers that match the specific requirements of your company. High availability Internet Data Centers are especially attractive to small and mid-size businesses because of their affordability and convenience in comparison to taking a do-it-yourself strategy. Attempting to design an in-house data center with even a basic level of fault tolerance is too costly for most small companies. Progent can show you how to reap all the benefits of non-stop colocation centers by offering a full array of consulting and support services. For more information, visit Non-stop Colocation Consulting.

High-Availability Inter-office Networking
Progent’s inter-site network infrastructure consultants can help organizations create zero-downtime inter-site connections by means of fully redundant networks featuring automatic failover. Progent’s Cisco-premier CCIE network engineers can design and implement high-availability Inter-office connections supported by fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice networking. For details, visit Non-stop Interoffice Networking.

24x7 Internet Access
Progent's Cisco-certified network experts can help you create an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet connectivity via a broad range of high availability Internet network solutions including high availability BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert engineers to help you apply the most advanced technology for 24x7 Internet access to implement an affordable, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet access. For more information, go to 24x7 Internet Connectivity Solutions.

Backup and Restore Technology Consulting and Support Services
Progent offers affordable online support from IT engineers with expertise in a broad array of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux servers and workstations as well as laptops and handhelds. Progent can provide expertise for all major data protection products such as Acronis, Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent can help you to install, upgrade, or maintain backup systems for a variety of environments including on-premises, remote, cloud-based, or a mix. For more information, go to Backup and Restore Solutions Consulting Services.

System Center Data Protection Manager Backup and Recovery Consulting
Progent's certified Microsoft SCDPM support professionals can assist your company to create an effective workplace recovery strategy, design an affordable fault-tolerante IT architecture, configure a Microsoft SCDPM-powered recovery system, comprehensively test your system, train your IT personnel or regular service providers how to maintain Microsoft System Center Data Protection Manager, or provide complete information technology outsourcing such as remote hosting of SCDPM servers in Progent's secure data center facility. To learn more, go to System Center Data Protection Manager (SCDPM) Consulting and Support Services.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup safeguards vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to help your business to plan, configure, operate and repair a backup and disaster recovery solution based on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consulting.

ProSight DPS Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Progent is an Altaro partner and can provide a wide range of online or onsite services to assist you to design, install, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup. To read more, see Altaro VM Backup consulting.

ProSight DPS Altaro O365 Total Backup Services
Microsoft 365 (previously branded Office 365) offers simple archiving but does not have native support for key data protection capabilities such as Exchange backups or long-term point-in-time data recovery for OneDrive or SharePoint. Altaro O365 Total Backup delivers a full-featured BDR solution for programmable backup and rapid recovery of all your company's O365 mail, Microsoft Teams Chats, SharePoint sites, and OneDrive for Business data. Progent is a certified Altaro partner and offers ProSight Data Protection Services (DPS) O365 Backup to deliver comprehensive management services for Altaro's O365 data protection suite. ProSight Data Protection Services O365 delivers a budget-friendly backup-as-a-service (BaaS) solution that protects O365 apps against data loss or corruption resulting from user or software error, malicious sabotage, and malware assaults like ransomware. To find out more, go to ProSight DPS Altaro O365 Backup solutions.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services ECHO automates and monitors your backup activities and allow fast recovery of vital data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services ECHO can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight Data Protection Services ECHO to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your critical information. Learn more about ProSight DPS ECHO managed backup and recovery.

ProSight Data Protection Services 360 Backup Services
Progent can assist you to design, implement and debug a backup/restore solution based on MSP360 software. MSP360 offers file or image backup/restore for virtual machines and physical computers, supports all popular public clouds, and permits businesses to create a backup solution with a minimum Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss caused by user miscues, computer glitches, ill-intentioned users, and malware assaults like ransomware. For details, see ProSight Data Protection Services 360 Backup solutions.

Consulting Services Double-Take Software for Data Backup and Recovery
Double-Take publishes a selection of products intended to provide small businesses a range of affordable solutions for replicating and recovering business-critical workloads including Microsoft Exchange, Microsoft SQL, RIM Blackberry, and SharePoint. Progent’s business continuity planning experts have in-depth experience integrating Double-Take Software products into small company IT networks to create an advanced level of availability and business continuity readiness at an affordable cost. To find out more, visit Consulting for Double-Take Solutions for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and offers high-level application consulting for a broad variety of small business applications, Progent is able to assist clients to arrive at comprehensive information technology solutions that maximize the business value of your IT network. As a Registered Partner with Cisco, Progent offers the services of premier engineers and specialists with expertise in architecting, configuring and supporting infrastructure solutions built on Cisco products. The depth and breadth of Progent's technical experience and Progent's appreciation for the requirements of small businesses make Progent the ideal resource for creating and maintaining an affordable, dependable information system.

How You Can Get Help from Progent's Consultants for Support for Fault Tolerant IT Systems
In order to get in touch with Progent about technical help for non-stop LAN design, phone 1-800-993-9400 or see Contact Progent.