(Note: Microsoft has terminated support for Windows Server 2003 and it is advisable to consider upgrading from this legacy OS to an up-to-date version of Windows Server. If your organization is considering moving up to Windows Server 2019 or Windows Server 2016, Progent can provide online and onsite Windows Server 2019 planning and configuration consulting services or Windows Server 2016 disaster recovery consulting to ensure your project finishes on time and within budget. In addition, Progent's Windows Server Failover Clustering Consultants can help you a configure and troubleshoot a high-availability clustering solution based on Microsoft's latest technology.

Fault Tolerant Server Clustering ConsultingEven with typical fault tolerant feature found in high-end server hardware, such as redundant power supplies and mirrored or RAID 5 disk arrays, failed devices must be identified and replacement components must be procured and installed. These failures can bring down a server for hours, if not days. Furthermore, during regularly scheduled software maintenance functions, servers need to be rebooted or brought off-line for an extended period. For customers who need 100% uptime, the only solution is to deploy a clustered server configuration that provides fully redundant servers for a single application.

A server cluster is a group of independent computers that work together to provide a common set of services. Windows 2003 provides this high-availability solution with the Cluster service. If a cluster node (a computer in a cluster) fails, other nodes in the cluster assume the functions of the failed node. Server clustering is an essential piece of any fault-tolerant architecture, and making large investments in communication infrastructure redundancy without providing for server redundancy defeats the value of that investment.

Progent offers Windows 2003 Server consulting to help your company implement clustered server configurations that can potentially provide 100% uptime, even for normal maintenance functions. This high-availability is possible because a single server in a cluster can be brought off-line for maintenance work without affecting users. Clustering also allows IT personal to perform critical security updates during regular business hours without reducing user productivity.

Microsoft Windows 2003 Server offers mature clustering technology. This is the third major release of Microsoft clustering technology, which was first released in 1997. Microsoft Windows Server 2003, Enterprise Edition, and Windows Server 2003, Datacenter Edition, present a single view of the server to users, applications, and the network and both versions of Windows Server 2003 support up to eight-node clusters. Failover clustering configurations can be built around Microsoft technologies for mission-critical and collaborative applications such as Microsoft Exchange, Microsoft SQL Server file and print services.

Host Clustering with Microsoft Virtual Server
Virtual Server host clustering is a technique for enhancing the capability of Microsoft Virtual Server 2005 with the server cluster support incorporated in Microsoft Windows Server 2003. By means of Virtual Server host clustering, your network can benefit from an array of services via a minimum number of actual hardware servers and, simultaneously, ensure the high availability of the provided services. In case one server requires scheduled or unscheduled downtime, another server can immediately take its place and begin supporting services. As a result, your clients experience minimal service disruption. Progent's Microsoft-certified network engineers have in-depth experience deploying and supporting Microsoft Virtual Server. For more information, refer to Consulting Services for Microsoft Virtual Server.

Server Clustering and Storage Area Networks
A storage area network (SAN) is a set of disks, tapes, and servers connected to a common infrastructure, or storage fabric, such as Fibre Channel. A SAN allows multiple servers to access a common pool of storage. This allows storage to be assigned dynamically from the pool whenever it is required. Storage on a given server can be increased or decreased as needed without complex reconfiguring or re-cabling of devices. SAN technology is a good way to build clusters where shared access to a data set is required. By deploying multiple clusters onto a single storage area network, all of the benefits of SAN technology can be brought to the cluster environment. Progent's Microsoft certified engineers can show you how to combine Microsoft's server cluster technology with storage area networking to make your network more fault tolerant and easier to manage.

Server Clustering with Microsoft Exchange
Messaging systems based on Microsoft Exchange are vital for many businesses. Unfortunately, this crucial function is vulnerable to component failure, power loss, operator errors, and natural disasters. By allowing the failover of resources, server clustering provides fault tolerance for an Exchange environment. Server clusters that use the Microsoft Cluster Service can maintain data integrity and provide failover support and high availability for mission-critical applications and services on your back-end servers, including messaging systems, databases, and file and print services.

This figure shows an example of a four-node Exchange cluster with three active nodes and a passive standby node:

Microsoft Exchange Server Clustering Help

Progent's Microsoft-certified Exchange experts have proven, world-class skills in designing high-availability Exchange environments and can show you how to configure an Exchange Server cluster with shared data access to data and automatic failover capabilities. For details about Exchange consulting services available from Progent, visit Microsoft Exchange Consulting Support.

Zero-Downtime Solutions Offered by Progent's Consultants
Progent's Microsoft and Cisco support professionals can assist you to build an efficient, zero-downtime IT architecture that addresses key problems covering a wide range of infrastructure technologies and operations such as:

Disaster Recovery Planning
Progent's disaster recovery consultants can help you create a workplace recovery strategy that will allow you to resume IT functionality in the event of an IT system disaster. Progent can assist you to create a complete disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, zero-downtime system architecture that addresses reliability issues covering a wide array of infrastructure technologies and procedures. To read more, visit Disaster Recovery Consulting.

CRISC-Certified Network Risk Control
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate an IT professional's skills to plan, deploy, and support IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and execute a business continuity plan that follows industry best practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines. For more information, visit CRISC-Premier IT risk mitigation experts.

Microsoft Windows Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 incorporated important enhancements in scale, throughput, management, cybersecurity, application compatibility, Linux co-existence, Kubernetes technology, and hybrid integration of on-premises and cloud resources. Headline enhancements of Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud-hosted resources, System Insights for taking advantage of advance predictive analytics to manage local environments, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion prevention, container networking using Kubernetes, Cluster Sets for deploying and managing massive non-stop scale-out clusters, and Storage Migration Service for streamlining the migration from legacy editions of Windows Server. For more information, see Windows Server 2019 Fault-tolerant Failover Clustering Consulting.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point. To read more, see Microsoft Windows Server 2016 Disaster Recovery Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a repeatable process for restoring applications and services rapidly after an outage. SRM supports centrally managed and automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, configure, test and administer a DR system based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with continual replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart. Progent offers the skills of a NetApp MetroCluster consultant who can assist you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to prove compliance with industry standards and government mandates.

High Availability Load Balancing
Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced programs, network infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. Non-stop load balancing products for which Progent can provide consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS. To read more, see Fault Tolerant Load Balancing.

High-Availability Internet Data Centers
Progent's Data Center consultants can show you how to select fault-tolerant data centers that match the specific needs of your company. Fault tolerant co-location sites are especially appealing to small and mid-size organizations because of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to create an in-house data center with even a basic level of fault tolerance is too expensive for the majority of small organizations. Progent can help you reap all the benefits of non-stop data centers by offering a complete array of consulting and maintenance services. To read more, go to Non-stop Data Centers Solutions.

24x7 Interoffice Networking
Progent's multi-site connection consultants can help companies achieve non-stop inter-site connectivity solutions via fully redundant system architectures featuring transparent failover. Progent's Cisco-certified CCIE engineers can plan and implement high-availability Inter-office networks based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide economical non-stop interoffice networking. To find out more, visit Fault Tolerant Interoffice Networking.

24x7 Internet Access
Progent's Cisco-certified network consultants can show you how to design an affordable, high availability Internet connection architecture that can achieve 24x7 Internet connectivity via a broad array of high availability Internet network technologies including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest technology for 24x7 Internet connectivity to build an economical, fully redundant Internet network with automatic failover and other features to deliver fault tolerant Internet access. To read more, visit Fault Tolerant Internet Connectivity Architecture.

Backup and Recovery Technology Consulting
Progent offers economical online access to consultants with expertise in a broad array of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent offers consulting support for all major backup products including Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or troubleshoot backup solutions for a variety of environments including local, remote, cloud, or hybrid. To learn more, see Backup and Restore Solutions Consulting and Support Services.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting Experts
Progent's certified Microsoft System Center Data Protection Manager engineers can assist you to create a practical disaster recovery strategy, implement a cost-effective fault-tolerante network infrastructure, install a Microsoft System Center Data Protection Manager-powered backup and restore solution, comprehensively test your DPM system, train your administrative personnel or regular service providers how to maintain Microsoft SCDPM, or provide complete IT support outsourcing such as remote housing of System Center Data Protection Manager machines in Progent's data center facility. To find out more, visit System Center Data Protection Manager Consulting.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to assist you to design, configure, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consultants.

ProSight DPS Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup includes high-end capabilities such as Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a Hornetsecurity Altaro partner and can provide a wide array of online or on-premises consulting services to assist you to design, deploy, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup. To read more, go to Altaro VM Backup consulting services.

ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 provides simple archiving but does not have native support for key data protection services like Exchange backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup delivers a feature-rich platform for automatic backup and quick recovery of all your company's M365 mail, Microsoft Teams Chats, SharePoint documents, OneDrive data, and content on Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to provide end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup delivers a low-cost backup-as-a-service (BaaS) alternative that defends M365 apps against data loss resulting from human or software mistakes, malevolent sabotage, and cyber assaults such as ransomware. For details, visit ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services ECHO automates and monitors your backup activities and enable rapid restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to set up ProSight Data Protection Services ECHO to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Find out more about ProSight Data Protection Services ECHO managed backup.

ProSight Data Protection Services 360 Backup Solutions
Progent's data protection experts can assist you to create, deploy and debug a backup plan based on MSP360 technology. MSP360 enables file or image backup/recovery for virtual machines and physical machines, supports all leading public clouds, and permits businesses to create a data protection solution with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss caused by user miscues, computer glitches, ill-intentioned insiders, and external attacks like ransomware. To learn more, see ProSight Data Protection Services 360 Backup services.

Consulting Services Double-Take Software for Backup/Restore
Double-Take publishes a family of tools intended to provide small and midsize businesses a range of affordable alternatives for replicating and restoring vital workloads including Microsoft Exchange, SQL, Blackberry, and SharePoint. Progent's business continuity planning consultants have extensive backgrounds incorporating Double-Take technology into small business information networks to achieve an advanced level of fault tolerance and business continuity readiness at an affordable cost. To learn more, visit Consulting Services Double-Take Software for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and offers high-level application expertise for a broad variety of business applications, Progent can assist clients to arrive at efficient information technology solutions that substantially enhance the business value of your network. As a Registered Partner for Cisco, Progent offers the support of certified consultants and specialists with experience in designing, implementing and maintaining networking environments built on Cisco products. The extent of Progent's technical experience and Progent's sensitivity to the needs of small companies make Progent a great resource for creating and running an affordable, dependable information system.

How to Contact Progent's Experts for Help with High Availability Networks
To ask Progent about professional support for non-stop IT design, call 1-800-993-9400 or go to Contact Progent.



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