Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
If you are a network consultant with system support expertise, teaming with Progent and working for Progent's customers will expand your abilities through collaboration with Progent's team of motivated, world-class consulting experts. Progent's concentration on offering network consulting and computer support to small and midsize companies will give you the opportunity to work in depth with decision makers and contribute significantly to the success of dynamic organizations. In addition, Our virtual office network provides state-of-the-art tools for off-site support and wireless connectivity to allow you to deliver speedy fixes when you troubleshoot business-critical issues.
Progent can help your business to plan an upgrade to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized control and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a further level of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single control. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided integration, customization, training, and debugging since the platform's original release. Progent can provide top-tier expertise for updating legacy Dynamics GP ERP systems. Progent can help your business to plan, validate, and carry out a cost-effective upgrade from a a legacy version of GP to the latest release of Dynamics GP.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Progent can assist your organization to utilize Cisco's networking technology to build a robust basis for your onsite, private cloud, or hybrid data center and improve operations in key areas including resource consolidation, security and compliance, versatility, reliability, and recoverability.
Progent's consultants can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and custom training. Progent can help clients to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent can also help your business with iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For business networks built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, fast and able to achieve your organization's objectives.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security strategy, streamline IT administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises technical support to assist you to fix critical problems uncovered by SCOM 2012.
Microsoft Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned structure. These enhancements affect vital facets of IT such as manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management for Microsoft Exchange 2013.
Cisco's wireless IP phones are hardened Wi-Fi handsets designed for professionals who are mobile within office, hospitality, health-care or other environments where IT management requires user endpoints that provide more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless IP phones typically requires that you configure and fine tune numerous key pieces of your wireless infrastructure such as wireless access points, routers, wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants offer online and onsite support to help you create and maintain a Cisco wireless IP phone deployment by providing services that can range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide web-based management and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Microsoft Small Business Server is an affordable suite of server products that offers the foundation for a powerful but manageable IT network. The technical sophistication of the Microsoft .NET products included with Small Business Server 2011 requires a computer support expert with hands-on experience designing and integrating seamless, comprehensive business network solutions. Progent's Microsoft Small Business Server professionals have an average of over a decade of experience integrating business networks built on Microsoft platforms. This background ensures you results in installing, managing, and maintaining IT environments that incorporate the Small Business Server suite of servers and applications.
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified control of modern cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to create and centrally control IT environments that include branch offices, data centers, private clouds and public clouds.
The new Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's team of application experts offer in-depth support, software development, deployment help, and webinar training for leading applications that address vital areas including ERP, financials, management reporting, web commerce application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering high-level consulting support online, Progent can help clients throughout the United States to avoid the lost productivity and expense associated with travel and on-premises activity without sacrificing the high quality of consulting services.
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a world-class data center, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete IT outsourcing solution that enhances network dependability and security, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have all of its software platforms and key application servers hosted in a safe and fault tolerant facility on a fast, non-stop virtual machine set up and supported by Progent's computer service experts.
24 Hour Fault Tolerant Server Clustering Network Consultant
Progent offers the expertise of a senior consultant with extensive experience configuring, managing, and upgrading video conferencing platforms from top-tier vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal network management group, your Internet Service Provider, and your video conferencing platform supplier to help your company increase the strategic value of your video conferencing ecosystem.
Exchange 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations plus a revamped architecture. These improvements affect vital IT areas such as manageability, availability, security, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to create a manageable and protected communications environment that supports a BYOD computing model with IM, real-time presence, web conferencing with application sharing, and both IP-based and PSTN telephony across a wide assortment of desktop and mobile devices. Progent's certified Lync Server 2013 experts and system integrators can help you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid model appropriate for your present and future plans, implement Lync 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your management staff and users. Progent has expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.
Progent's Microsoft Certified engineers offer expert consulting for major deployments of Microsoft Exchange Server. Progent's experts can help you prepare for multi-location Exchange Server 2007 rollouts or updates and can supply local personnel to assist enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they have a chance to impact your business.
Progent has created several security packages intended to provide larger corporations a professional and thorough security audit from a group of premier security consultants. All Progent's security assessment packages incorporate a suite of services including automated scans from within and from outside the company firewall, expert interpretation of results by accredited security consultants, creation of a paper explaining the results, plus an interactive high-level executive outbrief and a detailed interactive outbrief for internal IT administrators.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these legacy devices. Progent still offers consulting support for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should move up to more current firewall products from Cisco. Progent's Cisco technology experts can help you design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help you to design a XenDesktop solution that maximizes the business value of your information network; configure XenDesktop technology with your servers, end-user computers, and peripherals; upgrade your older desktop virtualization software to current releases of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to follow industry leading practices to maintain XenDesktop effectively.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent can help you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security and compliance, and increase worker output by ensuring that operating systems and applications stay up to date, tracking product licenses, and reporting usage profiles to help you make informed purchasing choices. Once your organization is set to update your SCCM 2007 change management ecosystem, Progent can assist you to plan and implement a smooth move to SCCM 2012.
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of System Center 2016, extend or optimize your current one, migrate efficiently from a previous release of System Center, or debug your System Center environment.
The Progent Test and Training Lab at the QTS Data Center is available for piloting mission-critical applications, developing efficient system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network projects on schedule.
ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your critical information.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help businesses of any size to design, implement, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing especially challenging problems, or comprehensive project management services. Progent's consultants can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, databases and log files; configuring HLB for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Progent's certified wireless experts can help organizations of any size to plan, deploy, administer and repair Cisco Aironet wireless AP solutions to achieve the performance, range, capacity, expandability, security and ease of management required for transparent connectivity between Wi-Fi and wired networks. Progent offers affordable remote and onsite support for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help your business design and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security and compliance, uptime, BOYD support, plus built-in business intelligence. Innovations include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to help businesses of all sizes to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).