Additional Topics of Interest

Help and Support At Home Workers IP Voice
IT Services Remote Employees VoIP

Progent can assist small and mid-size companies to set up VoIP technology to give their at-home workers the benefit of virtual extensions of the company phone network.

Engineer City Government Exchange
24/7/365 Engineers City Government

Progent has extensive experience providing a full-spectrum of remote IT consulting and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in delivering expert remote network consulting and has provided network support to clients in all 50 states. Online support saves travel expenses and resolves problems more quickly than on-premises support.

Urgent Engineer Certified Cybersecurity Management
CISM Security Management Professionals

Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and global standards of performance that IT security professionals are required to master. It gives executive management the confidence that those who have qualified for their CISM certification have the experience and capability to provide efficient security management and consulting consulting.

IT asset management Professionals
24x7 IP address management Consultancy

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.

Consultancy Time Machine Backup
Mac Backup Engineer

Progent offers economical online access to consultants with expertise in a wide range of utilities and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent offers expertise for all major backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist your company to install, enhance, or maintain backup systems for a variety of architectures such as on-premises, edge to datacenter, cloud-based, or hybrid.

ProSight IT asset management Professional
network asset documentation management Consultant

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save up to half of the time spent looking for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it.

Exchange Server Upgrade Professionals
Exchange Server 2010 Upgrade Technology Professional

Progent can provide comprehensive support for every step of your Exchange 2010 upgrade with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, specification of new software licenses and equipment needed, recommended vendor sourcing, pilot testing at client site or at Progent's testing facility, managing transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous servers, and webinar training for client's support staff and users.

Windows Active Directory Support Services
24-Hour Microsoft AD DS Engineer

Progent’s consultants can help you to plan and carry out a smooth move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD DS and AD Connect to centralize identity management for both onsite and cloud resources.

Windows 2003 Server Network Engineer
Windows Server 2003 Consulting Services

Progent's Microsoft-certified Windows 2003 Server consultants can provide computer support and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, administration, and support services include system planning, installation, project management, in-person and remote network support and troubleshooting, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.