Disaster Recovery Consulting for
Small Business Information Systems:
Legacy Windows Clustered Server Solutions
Additional Topics of Interest
Specialists At Home Workers Video Conferencing
Offsite Workforce Video Conferencing Online Support Services
Progent can help small and mid-size businesses to configure and debug video conferencing solutions to allow their teleworkers to collaborate productively with colleagues and customers.
Hornetsecurity Altaro 365 Total Backup Computer Consultants
Network Consultant Hornetsecurity Altaro M365 Mailbox Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Temporary Staff Augmentation Services Computer Consultants
Top Ranked Network Engineer Short Term Staff Augmentation
Progent's short-term IT staffing services allow you to respond to the need for IT professionals without incurring the expense and delays that come with identifying and recruiting reliable technical workers and without increasing your permanent workforce.
Call Desk Sharing Consultants
Support Outsourcing Shared Support Desk
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Support services are provided at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle complex problems.
ProSight Reporting Ticketing Technology Consulting Services
ProSight Reporting Infrastructure Management Integration Services
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24 Hour Cisco Certified Design Associate (CCDA) Outsourced IT Support
CCNP Networking Consultancy
Progent offers clients access to engineers who have earned some of the IT industry's most prized credentials. Progent believes that clients deserve to be sure that their computer service providers have accredited testing plus extensive practical experience so that Progent's clients can engage Progent's service with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts confers priority for substantially better vendor assistance than is offered to non-certified consultants, enabling Progent to deliver clients a higher level of IT service. In other cases, recognized certifications such as CISA or ISSAP for IT security can help enterprise customers to show compliance with regulatory demands by engaging the services of recognized IT experts.
Top Expert Microsoft Certified Windows Server 2012 R2 Storage Spaces Integration
Professionals Windows 2012 R2
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, create an enterprise-wide security strategy, automate IT management, help with application development, and generate and validate a DR/BC plan.
System Center 2016 Endpoint Protection Remote Consulting
Online Support System Center 2016 and Intune
Small to mid-sized companies can now get all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced IT service programs, small organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks enterprise-class availability, protection, and performance.
Specialists macOS Online
Consultants Mac Technical Support
Progent offers nationwide remote phone support and troubleshooting services for businesses who operate Apple Mac networks or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft technology. Progent's engineers can provide Apple macOS and Mac OS X users a variety of services including desktop assistance, migration to the most recent version of Mac OS X from legacy editions of Apple macOS and OS X, plus help with Apple macOS and OS X applications. Progent can also help your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Online IT help provides optimum leverage for your IT dollar by extending user efficiency and shortening the hours charged for computer analysis and repair. Sophisticated online access utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your site. In most of cases your network problems can be remediated over the phone or via a mix of phone help and online connectivity. Progent can make available Cisco CCIE network engineers and CISM and CISSP premier security professionals to assist you with the most challenging network issues.
NetApp MetroCluster Consultancy
NetApp SnapMirror Professionals
Progent can provide enterprise clients the help of a NetApp-certified consultant for remote or on-premises support for NetApp's entire line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on leading practices.
Amazon Marketplace Web Service development Coder
Microsoft Certified Amazon MWS development Engineer
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Immediate Microsoft Certified Expert Learn Live Online PowerPoint
Urgent Online Microsoft 365 Training Professional
Progent offers live online training for popular desktop applications and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10. Online instruction provides the benefits of conventional in-person seminars, including immediate communication between students and teachers, but eliminates the expenses of transportation and the hassle of trying to accommodate the availability of multiple workers. Offered to individuals or classes of all sizes, Progent's virtual instruction allows the teacher to run the class from a remote office while the students can be spread throughout a campus or all over the the U.S. Live online education deploys powerful learning tools like broadcast white boards, real-time questions, and collaborative applications. Sessions can be brief and targeted to specific topics or extended in time and wider in coverage.
9800-80 wireless controller Computer Consulting
Computer Consultant Wave 2 wireless controller
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by limiting the impact of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening data security by detecting threats and analyzing traffic content based on user class and location. Progent can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller technology.
An index of content::
Remote Technical Support Microsoft Outlook for Mac
Best Mac and Outlook Web App Configuration
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and send messages, search the Exchange global address list, copy addresses, sync up calendars, and alert people to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage education.
Microsoft Azure AD configuration Developer Firms
Microsoft Expert Azure VHD Engineer
Progent can help businesses of any size to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower equipment expense. Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and limitations of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and resources and make sure that you sidestep the typical errors small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.
Co-Location Specialists
Co-Location Consulting
Colocation sites make it possible for businesses to share world-class data centers for hosting computer hardware that runs vital applications and services. Progent's Microsoft and Cisco premier consultants can assist your business with all facets of your colocation program such as selecting and migrating to a colo site, creating network architecture, specifying required equipment, on-premises and remote maintenance, establishing offsite network administration, and training your IT staff.
SentinelOne Endpoint Security Engineers
SentinelOne Malware Forensics Experts Online Support Services
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Support and Help Duo Multi-factor Authentication
Two-factor Authentication Consultant Services
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Consulting Microsoft 365 Webinar
Information Technology Outsourcing Companies Online Microsoft 365 Word Training
Progent provides customized remote training for a range of desktop applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the advantages of traditional in-person instruction, including immediate communication between students and trainers, but avoids the costs of travel and the challenge of attempting to synchronize the schedules of multiple students. Offered to single students or classes of all sizes, Progent's live online instruction allows the trainer to conduct the class from an online office while the students can be dispersed across an office or all over the country. Virtual instruction utilizes proven learning mechanisms like virtual white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specific subjects or extended in time and wider in coverage.
Largest Microsoft Certified Partner Exchange 2013 Active Directory Professionals
Exchange 2013 Upgrade Consultancy
Exchange 2013 incorporates major improvements to the functionality of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a redesigned structure. These improvements favorably impact vital facets of IT like manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of upgrading to Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange 2013.
Consult Citrix XenDesktop
Citrix virtual Windows desktops Specialist
For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist you to design a XenDesktop environment that improves the strategic impact of your information system; configure XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your older desktop virtualization software to current releases of XenDesktop; and provide advanced online technical support. Progent can also instruct your IT staff to adhere to industry leading practices to manage your XenDesktop solution effectively.
24-Hour Small Business IT Consultant WiFi Site Surveys
IT Outsourcing IT Consulting
Progent's IT outsourcing packages offer budget-friendly network support for small organizations. Whether it includes planning network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or building a web-based business application, outsourcing your IT engineering services can reduce costs and eliminate risks, permitting network support budgets to grow in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust system foundation for your critical business software powered by Microsoft Windows.
ProSight Small Business Private Clouds Specialist
Consulting Services Private Clouds for Small Businesses
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small company's production servers in an environment that delivers the maximum level of availability and expandability and is also easy to move to any data center. ProSight Virtual Hosting services are based on proven virtualization techniques that allow small companies with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Cisco Jabber Professional
Unified Attendant Console Support Services
Cisco Unified Communications Manager (Unified CM), previously named CallManager, is the heart of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer an advanced IP-PBX by integrating closely with unified messaging applications like Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver effective and affordable remote and on-premises expertise to help organizations of all sizes to build and maintain CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that add maximum business value. Progent's consultants can assist with any facet of CUCM support and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
CISM Certified Cybersecurity Cybersecurity Firms
Specialist Certified Cybersecurity Management
Progent offers the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and global standards of performance that information security managers are required to master. It gives business management the confidence that consultants who have earned their CISM certification have the experience and knowledge to deliver effective security administration and support consulting.
Windows Server 2012R2 Clustering Professional
Windows Server 2012 R2 IT Consulting
Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT support staff, create an enterprise-wide security plan, streamline IT management, help with application development, and generate and test a DR/BC plan.
Apple OS X Tiger Support and Setup
Help and Support Apple OS X
Progent's consultants offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad synchronization, or migrating to iCloud. For computer networks built exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, safe, fast and able to achieve your company's objectives.
Protecting NodeZero Cybersecurity Pen Testing
NodeZero Cybersecurity Pen Testing Information Technology Consulting
Progent's certified cybersecurity consultants can run NodeZero-powered PEN tests to make sure your security monitoring and protection systems and policies are correctly configured and effective.
Online Troubleshooting System Center Operations Manager
Microsoft Experts Monitoring and Reporting Remote Consulting
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft certified IT support experts. With Progent's affordably priced IT support programs, mid-size businesses can select a basic co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company networks world-class reliability, protection and productivity.
MSP360 GSuite Backup Network Consultant
MSP360 Server Backup Consulting Services
Progent can help you to create, deploy and manage a backupup/restore plan built around MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss caused by user mistakes, computer error, malicious insiders, and malware attacks such as ransomware.
Work from Home Teleconferencing Remote Troubleshooting
Teleworker Conferencing Network Engineer
Progent can assist small and medium-size companies to deploy and troubleshoot teleconferencing technology to allow their telecommuters to interact efficiently with teammates and customers.
Remote Microsoft Windows Cluster Online Support
Fault Tolerant Server Clustering Professional
Progent offers Windows 2003 Cluster Server expertise to help your organization utilize fault-tolerant server clusters that can provide 100% operation. Windows cluster servers for high-availability networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By assisting you t create zero-downtime clustered server environments powered by Windows Server 2003 Cluster, Progent's Certified Windows engineers make sure that your fault-tolerant clustered servers are configured to optimize the competitive value of your IT system.
Lync Server 2013 Front End Server Consultancy
Microsoft Lync Server 2013 Consultant Services
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications environment that supports a BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing, and both IP-based and PSTN telephony across a wide assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and system integrators can assist your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (with Lync Online) or hybrid topology suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your management staff and end users. Progent offers expertise in critical pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft 365 apps such as Outlook clients and PowerPoint.
Windows Server Hyper-V 2016 Private Cloud Support and Setup
Hyper-V 2016 PowerShell Remote Support Services
Hyper-V 2016 incorporates key features first designed for and refined on Azure, one of the world's biggest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network topology for a cloud-based or hybrid installation, create and execute a smooth migration plan, train your IT administration and support personnel, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.
Phobos ransomware recovery Professionals
After Hours ransomware business recovery Professionals
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Microsoft Certified Partner Engineer Skype for Business dial plans
Skype for Business VoIP Technology Professional
Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network telephony. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office or Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support services to assist you to maintain and troubleshoot your existing Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to design and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Threat Management Gateway 2010 Integration
Professional Microsoft Forefront TMG
Microsoft Forefront TMG 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that acts as a one-server solution for a variety of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, allows customized reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual server to lower expenses and enhance availability. Progent's Microsoft consultants can assist your company to design and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist you to upgrade economically to Forefront TMG 2010 from ISA Server.
On-site Support Hornetsecurity Altaro VM Backup and vSphere
Hornetsecurity Altaro VM Backup Local Integration Support
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to plan, deploy, optimize and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.
Windows 10 Security Integration
Engineer Windows 10 Training
Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and migration services for Windows 10 available from Progent's experts include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and post-migration consulting support.
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