Professional Remote Help for Fayetteville, North Carolina Small Business Computers from Certified Engineers
Small businesses have traditionally been ignored by large IT service organizations. Many small companies permit themselves to become overly dependent on individual engineers or small consulting organizations who lack the size or extensive knowledge to respond quickly or efficiently to network crises. Still other small companies turn to mass-market service providers that employ technicians taught to provide by-the-numbers solutions to ordinary issues but who do not have the experience and technical scope to handle the variety of configurations and absence of standards that characterizes small company IT networks.

Progent's time-tested methodology for delivering low-cost and effective network service to small businesses has made Progent among the top Microsoft-certified network service organizations in the country. Progent has delivered online help to small businesses in every state in the country (refer to Progent's customer testimonials).

For mid-size and large companies, Progent offers co-sourcing and project management support to supplement the skills of your internal network support group. Co-sourcing can save money and minimize technical risks for big IT initiatives like application programming, disaster recovery planning and testing, network security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition offer the services of certified consultants to help your company to plan and implement a sensible cloud strategy.

Primary Technologies Serviced by Progent for Businesses in Fayetteville, North Carolina
Progent offers the support of qualified experts for all facets of information technology deployed in small and midsize companies and local governments. Products and technologies serviced by Progent include:

Support Delivery Alternatives for Fayetteville, North Carolina Businesses
Progent has a selection of options for providing small and midsize companies with affordable computer services for troubleshooting, system architecture, and IT management outsourcing. Progent's paradigm for delivering IT support services is based on the Help Desk structure common to larger IT support groups. Progent's Help Desk Call Center Service Model ensures rapid response, comprehensive service documentation, consistent follow-up, and strict expense control for an array of network service delivery modes that include remote repairs, in-person help, and top-tier consulting.

  • Online Support
    Progent's Technical Response Center provides urgent and routine online support for Windows, Linux, Apple Mac, and Cisco-based environments in the United States and worldwide. Progent's seasoned service professionals can assist clients to troubleshoot and repair network problems without the expense or delay of in-person service calls. The background of Progent's network engineers makes it possible to resolve the majority of network problems quickly. For the most challenging issues, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent offers a streamlined, web-based signup procedure for new clients to accommodate urgent network problems and Progent charges by the minute with zero sign-up fees or time minimums, so you pay only for the help you receive. Specialists available remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISM-certified security professionals. Find out more details concerning Progent's online network support services.

  • Onsite Service
    Progent offers on-site technical assistance for registered customers in major metropolitan areas in the United States. Progent's onsite service personnel can work in tandem with Progent's remote support engineers to give small and midsize companies the ideal combination: on-premises service technicians when you require them as well as the on-line help of Progent's worldwide team of IT engineers, security specialists, and business software developers. The response time for on-site service calls is usually less than 24 hours. Progent requires no start-up or retainer charge for registering as a Progent customer for onsite service. Learn more about how to sign up for Progent's in-person computer support services.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller organizations a complete solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount from Progent's normal desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues. To learn more, refer to Online Help Desk Services for Small Businesses.

  • Shared Help Desk Services
    Progent's Help Desk sharing services make it possible for your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on the top professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics. To learn more, see Progent's Help Desk sharing services.

  • IT Consulting Services
    Progent offers small companies budget-friendly access to world-class consultants who can provide assistance with critical products and technologies including Windows Server 2022 planning and migration services, Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network architecture, consulting services for's NodeZero threat assessment platform, network security engineering, fault tolerant network design, server virtualization solutions, plus configuration, programming and support for small business programs including accounting, operations, business analytics, CRM, and office productivity packages. Progent can provide assistance with one-time projects such as office moves and major software upgrades, extended projects such as customizing an older MRP platform to a modern MS Dynamics or Dynamics 365 solution, relational database software development and DBA support, and web design, continuing support such as System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network monitoring and network administration, or emergency services like disaster recovery and malware removal.

  • Network Infrastructure Consulting Expertise for Teleworkers
    Progent can assist small and medium-size companies to plan, configure and debug the infrastructure needed to support teleworkers. Aspects of network infrastructure for which Progent's experts can provide support include secure and efficient VPN connections, Virtual Desktop Infrastructure (VDI) software, router integration, wireless LAN planning and deployment, and reliable Internet connections. For information about Progent's network infrastructure consulting services for remote workers, visit infrastructure consulting services for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting for the entirety of a small company's servers in an environment that not only provides the highest level of availability and extensibility but that is also simple for clients to migrate to a different support provider or to move internally whenever your situation warrants it. Progent's Private Cloud hosting service is built around tested virtual server technologies that permit companies with multi-vendor networks to benefit significantly on the expense of capital equipment, system maintenance, and network administration while achieving world-class dependability and an unprecedented degree of vendor alternatives. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based applications in a single centrally managed package, can support the mixed- OS and loosely standardized networks typical of small businesses, and retains ownership of the software licenses in the client's possession so that moving to a new virtual host is fast, reliable, and inexpensive. This eliminates becoming a prisoner of a specific hosting provider while still providing all the economies associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide advanced remote support to help companies of all sizes connect their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help your IT team to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that seamlessly combine local IT assets along with public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud integration services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure planning and integration consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over two decades of experience delivering high-level consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Management
Progent's affordable ProSight suite of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the entire threat lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you prove compliance with government and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical files, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, optimize and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating tedious network management processes, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding devices that need important software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of top information security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so all potential issues can be resolved before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can save as much as half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to get an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with data security standards, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your organization's preparedness either to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup/recovery environment that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the baseline system software and productivity applications important to most small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also offers expertise for an ever more complex collection of infrastructure products such as PIX and ASA firewalls, routers and switches, VoIP options, and wireless networking. Furthermore, Progent's CISSP-Premier cybersecurity experts, CISM-qualified security professionals, CISA-certified security audit consultants and GIAC-qualified information assurance professionals offer a company-wide perspective on network protection and can help with complex security programs like SIEM solutions to help companies comply with industry standards and statutory mandates for IT data protection and reporting.

The scope and depth of Progent's consulting team offer a powerful set of advantages to organizations trying to increase the productivity of their information system within a realistic budget. These advantages include:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry experience, at the forefront of network support, performing a wide variety of IT projects for a large mix of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support personnel. This guarantees that you get not just world-class technical help, but also a support engineer with field-tested approaches for repairing actual network problems quickly. Find out additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to bill for phone service and on-site help per minute. Consequently, you owe just for delivered services. Progent does not impose a higher rate for after-hours or urgent service, and Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no startup fee and asks no retainer for services delivered during normal working hours. Many support firms demand large minimum payments or charge in increments of a quarter hour or more. Progent's one-minute pricing granularity does away with big invoices for fast solutions. An additional advantage of granular pricing is that clients are less inclined to allow simple issues to stay unaddressed until they grow into major problems. Learn additional information concerning Progent's value pricing for IT outsourcing.

  • Complete Documentation of Delivered Support
    Progent has developed a comprehensive service reporting system that records and formats detailed documentation for all delivered services. Unlike many freelance consultants or local support firms who offer scant documentation or details of services done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service reports given by every consultant to each client. The discipline of documenting and organizing support records allows more efficient service and avoids a variety of common problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's consultants to clients. By educating customers to handle technical issues that are within their scope, Progent can focus on delivering hard-to-find services where Progent has few competitors. Small companies who work with independent consultants or who maintain in-house support staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, protected, and efficient. Learn more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Fayetteville, North Carolina business wants to get in touch with Progent to ask about network outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.

Fast Online Network Help
For fast remote assistance, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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    Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications such as Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.

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    Consulting Services Dynamics GP Software Development

    Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that allow you to track your business more effectively, turning uncooked information into useful insights into your company and customers.

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    Progent's Microsoft-certified consultants offer remote or onsite support to help companies of all sizes to plan, implement, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent can provide as-needed support for fixing particularly challenging problems, or full project management support. Progent can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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    Linux Online Professionals

    Progent provides nationwide urgent technical support and troubleshooting services for companies who operate Solaris networks or whose IT systems feature a mix of Solaris and Microsoft technology. Online network consulting offers maximum leverage for your information technology dollar by preserving client efficiency and shortening the time billed for computer repair services. Sophisticated remote access technology and skilled technicians and consultants allow Progent to solve most network issues without squandering time and expense by going to your site. In most of situations your IT issues can be remediated over the phone or through a combination of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP premier security professionals to help you with the toughest network problems.

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    Progent's Windows Server 2019 disaster recovery planning consultants can assist your business to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Progent's Cisco-certified Catalyst 802.11ax WAP consultants can provide affordable online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.

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    ProSight LAN Watch is Progent's server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the health of vital devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they can impact your business.

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  • Largest Windows Server 2012R2 Live Migration Remote Consulting
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    Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management, staff, create a corporate-wide security strategy, streamline IT administration, help with application development, and build and test a DR/BC plan.

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    Progent can assist small and mid-size companies to design, configure and troubleshoot the infrastructure for teleworkers.

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    Progent's certified cybersecurity experts can perform NodeZero-based penetration tests to verify your security monitoring and protection tools and policies are properly configured and effective.

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    IT Services BDR and Business Continuity Solutions

    ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical information.

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    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based control and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays within your corporate firewall.

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  • SSL management Consultant
    IT documentation management Engineer

    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save up to half of the time wasted searching for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it.

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