Professional Online Help for Fayetteville, North Carolina Small Business Computers from Certified Engineers
Small companies have traditionally been underserved by major IT service organizations. Some small businesses permit themselves to become dangerously dependent on freelance engineers or small support organizations who don't have the bandwidth or broad knowledge to react promptly or efficiently to technical emergencies. Other small companies resort to mass-market service firms that employ personnel trained to offer by-the-numbers fixes for common issues but who are missing the experience and versatility to deal with the variety of environments and lack of standards typical of small company information networks.

Progent's proven methodology for providing low-cost and effective network support to small businesses has made Progent one of the most respected Microsoft-certified network service firms in the industry. Progent has delivered online support to businesses in every state in the United States (See Progent's client testimonials).

For mid-size and large companies, Progent offers co-sourcing and project management support to reinforce the technical skills of your in-house network service staff. This can reduce expenses and minimize technical risks for big projects like software design and development, disaster recovery preparedness, security audits, merging datacenters, or technology migrations.

Progent can also provide the services of accredited consultants to help your company to plan and implement your cloud computing strategy.

Popular Practice Areas Serviced by Progent for Business Networks in Fayetteville, North Carolina
Progent's nationwide team of industry certified consultants offers help for all aspects of network technology found in companies of any size. Technologies supported by Progent in and around Fayetteville include:

Service Delivery Alternatives Available for Fayetteville, North Carolina Businesses
Progent has a selection of options for providing small businesses and local governments with cost-effective IT services for troubleshooting, system architecture, hosting, and IT administration. Progent's paradigm for delivering network support is built on the Help Desk operational structure familiar to big IT groups. Progent's Helpdesk Service Mechanism ensures fast response, thorough activity documentation, reliable follow-up, and strict cost control for an array of IT service delivery alternatives that include remote troubleshooting, in-person support, high-end consulting, as well as server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers emergency and scheduled online assistance for Windows, Linux, Apple, and Cisco-based systems in the United States and worldwide. Progent's certified service professionals can help customers to troubleshoot and repair network issues without the cost or delay of in-person service visits. The experience of Progent's network consultants makes it possible to handle most network issues quickly. For the most complex problems, Progent's breadth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-accessible signup process for new clients to address urgent situations and Progent bills by the minute with no sign-up fees or time minimums, so you pay only for the help you receive. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISSP-certified security professionals. Learn additional details concerning Progent's online computer troubleshooting services.

  • On-site Support
    Progent offers onsite computer support for signed-up customers in major metropolitan areas in the U.S. Progent's onsite service technicians can operate in tandem with Progent's online support experts to deliver small businesses the ideal combination: onsite service technicians when you require them plus the remote help of Progent's worldwide team of IT consultants, security professionals, and business application developers. The response time for in-person support visits is typically less than one business day. Progent requires no sign-up or retainer fee for registering as a Progent customer for on-premises support. Learn more details concerning how and why to sign up for Progent's onsite network support.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller businesses a complete solution that handles all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides help desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging problems. for more information, visit Help Desk Services.

  • IT Consulting Services
    Progent offers small businesses affordable availability of world-class consultants who can deliver help with vital products and technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network infrastructure, network security consulting, non-stop network design, server virtualization strategies, plus configuration, programming and training for small business programs including financials, ERP, reporting, CRM, and office productivity packages. Progent can help with short-term projects including site relocations and massive software upgrades, extended projects such as business information application development and customization, database application programming and DBA services, and web design, on-going support including System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network administration, or emergency services such as data restoration and malware removal.

  • Application Server Hosting
    Progent offers hosting for vital business applications like Microsoft Exchange Server and Microsoft SQL in order to provide small companies with greater levels of availability, security, and performance than is possible using the type of in-house data center that is realistically affordable for the majority of small and midsize organizations. Since Progent uses the same facilities that support the equipment of many of the world's biggest IT companies, Progent can save you the expense of creating and managing the infrastructure required for enterprise-class cooling, electrical backup, and redundant Internet access. For managed applications, Progent can also see to it that upgrades and revisions remain current, protection and performance is constantly tracked, and systems are regularly archived and ready for full and prompt restoration. Find out additional information about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting services for the entirety of a small company's production servers in a setting that not only delivers the highest level of availability and expandability but that is in addition simple for customers to transfer to a different support firm or to move internally whenever your situation warrants it. Progent's Private Cloud hosting service is based on mature virtual server techniques that permit small businesses with mixed environments to benefit dramatically on the costs of capital equipment, system support, and network administration while achieving world-class reliability and an unparalleled degree of vendor flexibility. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally managed package, can handle the multi- OS and non- standardized networks common with small businesses, and keeps control of the software licenses in the client's hands so that migrating to a different virtualized host is fast, reliable, and inexpensive. This avoids ending up a captive to a specific hosting service while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent can provide expert remote support services to help companies of all sizes connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that seamlessly combine physical IT assets as well as public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of public cloud integration support services that include Office 365 integration with on-premises Exchange deployments, Azure planning and deployment consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud integration consulting. Progent has more than 20 years of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Management
Progent's value-priced ProSight series of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to automate the complete malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with legal and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also help your company to install and test a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup activities and enables rapid restoration of vital data, apps and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, optimize and troubleshoot their networking appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always current, captures and manages the configuration information of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, finding appliances that need important updates, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top data security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved immediately to a different hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to get an objective evaluation of the overall health of their network. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management. Advantages can include lower-cost management, improved compliance with government and industry security standards, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your company's preparedness either to stop or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your existing antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective security and backup/recovery system that meets your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the fundamental system software and office productivity programs important to most small and mid-size companies and local governments. As a Cisco-certified partner, Progent also offers help for an ever more sophisticated collection of network technologies such as PIX and ASA firewalls, switches, routers, voice-over-IP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Certified cybersecurity experts, CISM-qualified security engineers, CISA-qualified security audit specialists and GIAC-certified information assurance professionals can provide a business-wide view of network protection and can help with complex security projects such as Security information and Event Management (SIEM) solutions to help companies comply with business standards and government regulations for IT data protection and incident reporting.

The scope and size of Progent's consulting team bring a powerful set of benefits to companies trying to maximize the productivity of their IT network within an affordable budget. These benefits include:

  • Best Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional background, in the trenches of network support, performing a broad variety of IT tasks for a large mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting staff. This ensures that you get not only expert technical capability, but also a support engineer with proven approaches for solving actual IT problems quickly. Read more about Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing policy is to charge for remote support and in-person help per minute. As a result, you are charged only for delivered support. Progent does not impose a more expensive rate for off-hours or priority service, and Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no startup charge and requires no monthly commitment for support services provided during normal business hours. Many support organizations impose substantial minimum payments or charge in increments of fifteen minutes or longer. Progent's one-minute pricing granularity eliminates major invoices for fast solutions. Another benefit of by-the-minute invoicing is that clients are not tempted to allow minor issues to fester until they become big ones. Learn additional information concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of IT Support
    Progent has developed a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike many independent consultants or local support firms who provide scant documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation sent by each consultant to every client. The practice of documenting and archiving service records allows more effective service and eliminates a slew of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information. Learn more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent has little competition. Small businesses who work with independent service providers or who maintain internal IT personnel benefit when Progent transfers information about new technology and tested processes to make their networks more reliable, protected, and efficient. Read additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Fayetteville, North Carolina company needs to contact Progent to ask about network outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Fast Online Technical Help
For fast online support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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  • Microsoft Certified Expert Classes Online Office PowerPoint Online Microsoft Publisher Training Technology Consultant
  • Microsoft Certified Partner Exchange Server 2010 Migration Remote Troubleshooting Support and Integration Microsoft Exchange Server 2010 Migration
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    Microsoft T-SQL Programming Firm

    Microsoft SQL Server 2005 offers powerful, familiar tools to IT experts as well as to information workers, reducing the difficulty of designing, integrating, administering, and using enterprise information and analytical applications on platforms ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in designing and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

  • Microsoft and Cisco Support Specialist Fayetteville, NC
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  • Microsoft Exchange 2000 Online Troubleshooting Exchange Server 2016 Support Services

  • Integration Support Shared Call Center
    Open Now Co-managed Call Center IT Consulting

    Progent provides several basic types of Helpdesk services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your clients convenient access to a dependable support group with extensive experience providing phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Call Center a positive reputation as a key contributor to company performance. Progent's target is to resolve rather than merely report problems.

  • Microsoft Exchange 2007 Specialists Microsoft Certified Exchange 2007 Specialist
  • Microsoft Exchange Cluster Technology Consulting Microsoft Windows 2003 Cluster Server Network Consulting
  • Microsoft Exchange Upgrade On-site Support Microsoft Exchange 2003 Upgrade Computer Consulting
  • Microsoft Expert Outsourced Programming Excel Power Map Specialist Excel 2013 desktop
  • Microsoft Experts Exchange 2010 Upgrade Consultant Services Engineers Exchange Server 2010 Migration
  • Microsoft Experts SQL Server 2014 Cardinality Estimation Consultant SQL Server 2014 In-memory ColumnStore Specialist
  • Microsoft IM Infrastructure Remote Troubleshooting Urgent Troubleshooting Microsoft Video Conferencing

  • After Hours ProSight ESP Endpoint Security Consulting Services
    ProSight ESP Ransomware Defense Consultant Services

    ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware.

  • Microsoft Operations Manager Engineer Microsoft System Center Operations Manager Integration Support
  • Microsoft Project Server Workflow Training Microsoft Experts Project Server Outsourced Programming
  • Microsoft Report Builder Contract Programming Firm Designer Power BI

  • 24x7x365 Microsoft Office System Remote Technical Support
    Microsoft Office System Computer Consultancy Companies

    Progentís IT outsourcing services offer budget-friendly network support for small companies. Whether it involves designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or building an on-line business solution, outsourcing your network technical services can contain costs and eliminate uncertainties, permitting IT service budgets to increase in a more linear and controlled manner than is feasible by building up a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available network architecture for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.

  • Microsoft SBS Server Engineer Remote SBS 2011 Help and Support
  • Microsoft SQL Server Information Technology Consulting 24-7 Microsoft SQL Server Security Consulting
  • Microsoft System Center Operations Manager IT Consultant Microsoft Operations Manager Help and Support
  • 24-7 Networking Help Microsoft Exchange Fayetteville, NC
  • Microsoft Voice over IP Services 24/7/365 Microsoft Video Conferencing Support Services
  • Microsoft Windows 2008 R2 Remote Support Windows Server 2008 BranchCache Consulting Services

  • Windows 2012 IT Consulting
    Integration Services Windows Server 2008

    The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and in-depth knowledge in planning and building cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progentís consulting services can assist you with planning, deploying, administering, and troubleshooting Windows Server solutions that maximize the business value of your computer system. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.

  • Mid-size Company Information Technology Outsourcing Companies After Hours Mid-sized Company Network Specialists
  • Microsoft Network Repairing Fayetteville, Cumberland County
  • MySQL Enterprise Edition Integration MySQL Clustering Services
  • Nagios Online Troubleshooting MRTG for Linux Consulting
  • Microsoft Computer Integration Specialists Fayetteville North Carolina
  • Network Assessments Progent Startup Business Microsoft Progent Small Business Online Support
  • Network Consultant Windows Hyper-V 2016 Hybrid Cloud Windows Hyper-V 2016 Linux Computer Engineer
  • Network Consultants IPsec VPN Intrusion Protection Systems Protecting
  • Network Help Microsoft Solutions Framework Project Methodology Company-wide Standards for Best Practices Computer Consultancy
  • Network Load Balancing Online Help Consultants Cisco ACNS, Cisco CDN Software
  • Network Management Computer System Consultant Small Business Computer Consulting Firms Cisco Network Management
  • Network Management Outsourcing Consultants Engineers Small Business Network Management Services

  • Microsoft and Mac Desktop Services
    PC Desktop Computer Support For Small Offices

    Progent can deliver a broad array of cost-effective consulting and support services to help your company to install, integrate, repair, and administer desktop PCs and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online assistance for individual computers or notebooks or work with your business to design and carry out a large-scale migration to new or updated operating system platforms and applications. Progent can also supply consultants and technicians to assist you to prepare for and complete a site move or merger organized to cause the least possible disruption of your productivity.

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  • Network Security Specialist Technology Professional Wireless Security
  • Office 365 PST migration Information Technology Consulting 24x7x365 Office 365 PST migration Technology Consulting

  • Biggest Cisco Firepower AVC Onsite Technical Support
    ASA with Firepower Computer Engineer

    The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, administer and troubleshoot firewall environments based on ASA firewalls with Firepower Services.

  • Office 365 Single Sign On Technical Consultant Office 365 PST migration Technical Support Services
  • Offsite Managed Backup and Recovery Services Consultants Offsite BDR Services Technology Consulting Services
  • On-site Support Internet Security and Acceleration Server Microsoft ISA 2004 Server Specialists
  • On-site Technical Support Forefront TMG 2010 Threat Management Gateway Help and Support
  • Online Consulting Small Business Server 2008 Microsoft SBS 2011 Troubleshooting
  • Online Help Desk Computer Consultants Remote Troubleshooting Cisco Help Desk
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  • Online Troubleshooting ASR 1000 Router 3800 Router Network Consultant
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  • Power BI Reports Programming Company Power BI Programming Firms
  • ProSight Private Cloud Services Consultant ProSight Virtual Server Private Cloud Hosting Consultant Services
  • Information Technology Consulting Remote Help Desk
  • ProSight Remote Network Monitoring Consult ProSight Network Health Evaluation Consultant
  • Professionals Google GCP hybrid cloud integration Google Cloud firewall integration Consultant
  • Professionals NetApp MetroCluster Consultant Services NetApp MetroCluster and FlexPod
  • Urgent Remote Help Desk Small Business IT Outsourcing Services Fayetteville North Carolina
  • Professionals Windows Server Essentials and Exchange Microsoft Certified Windows Server Essentials Hyper-V Replica Services

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    Metro Ethernet Services

    Progent offers access to the affordable services of online Internet connectivity experts to assist your organization to evaluate or enhance your ISP services so your Internet access solution matches your business needs. Services available from Progent's engineers include assessment of your existing bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and overseeing a seamless move to a new ISP and/or service plan. Provisioning can include enhancing existing routers and switches and deploying new ones, setting up firewalls, and designing dependable BGP configurations.

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  • RDBMS Configuration Database Administration Engineer
  • Radvision XT5000 Consultant Radvision Video Conferencing Services

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    Online Troubleshooting Small Business WAP561

    Cisco's Small Business family of access points are Linux-based units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide remote or on-premises configuration and troubleshooting support to assist you to design, configure, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or topology.

  • 24x7x365 Windows Security Small Office IT Consultant Fayetteville North Carolina
  • Red Hat Linux IT Consultants Debian Linux Support
  • Remote Support Services Dynamics GP Accounting Dynamics GP Great Plains Software Remote Support Services
  • SCCM Device Management Support Support and Setup SCCM Intune Integration
  • SMS Server Migration Onsite Technical Support Microsoft SMS Server Support and Setup
  • SQL 2008 Reporting Services Professionals SQL 2008 Support and Integration
  • SQL Server 2014 Cluster Shared Volumes Online Support Services SQL Server 2014 Monitoring Technical Support Services
  • SQL Server 2016 Data Mining Remote Troubleshooting 24 Hour Microsoft Certified SQL Server 2016 and VMWare Technical Support
  • IT Consulting Company Urgent Network Cumberland County North Carolina
  • SQL Server Analysis Services Configuration SQL Server 2014 Migration IT Consulting

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    Urgent Cisco Certified Expert VPN Remote Troubleshooting

    Cisco's security and remote access solutions for small to medium sized businesses offer a complete array of easy-to-administer protection hardware and software to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN solutions. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align best with your business goals.

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  • Award Winning ProSight Email Zero Hour Protection Specialists
    Cloud-managed Email Security Consultants

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver centralized management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.

  • Security Company GIAC GIAC Security and Compliance Check Engineers
  • Services NetDocs Teleworkers 24/7 NetDocuments Search Specialists
  • SharePoint 2019 Hybrid Architecture On-site Technical Support 24 Hour SharePoint 2019 PowerShell Network Engineer
  • Small Business Computer Consulting Companies Small Business Support Outsourcing
  • Small Business IT Consulting Companies Network Management Immediate Cisco Network Management Small Office Network Consultants
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  • Fayetteville Help Desk Network Installations
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  • Solaris Online Support Organization UNIX Online Contractor
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  • SonicWall NSA 6650 Firewall Security Audit Services SonicWall VPN Network Security Testing

  • wireless VoIP phone and Aironet APs Network Consultant
    24x7 wireless IP phones and Cisco Unified Communications Manager Online Troubleshooting

    Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and onsite support to help you build and manage a Cisco Wi-Fi VoIP phone solution by delivering integration services that range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.

  • SonicWall TZ400 Firewall Security Organizations SonicWall NSA 9450 Firewall Security Firm
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  • Specialist Lync Server 2013 and SQL Server Lync Server 2013 video conferencing Consultants
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  • Supplemental Support Desk IT Consultant Co-managed Support Desk Outsourcing
  • Support and Help Meraki MR34 Access Point Computer Consultant Meraki MR84 Access Point

  • SonicWall NSA 3650 Firewall Security Audit Services
    After Hours Network Security Testing SonicWall TZ300 Firewall

    Progent's certified SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security solution and build protection into your corporate operations.

  • System Center 2012 Operations Manager Specialists 24/7 System Center Management Packs Network Engineer
  • System Center 2016 and VMware Integration Integration System Center 2016 Virtual Machine Manager Network Consultants
  • 24-7 Cisco CCIE Server Installation Cumberland County North Carolina
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  • Technical Support Services Cisco Firesight Management Top Cisco Firesight Management Specialists
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  • Technology Professional School District Exchange Small Government Technology Professional
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  • Top Amazon AWS hybrid cloud integration Engineer Amazon AWS integration Outsourced Programming

  • 24-Hour ProSight Email Content Filtering Service Specialists
    ProSight Email Spoofing Protection Specialists

    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.

  • Top Microsoft CRM Technical Consultant Microsoft Project Support and Help
  • Top Quality SharePoint Portal Server Professionals Setup and Support SPS 2007

  • Mission Critical IT Applications Computer Consultants
    Virtualization Consultant Services

    Server proliferation wreaks havoc on IT budgets and management resources. Server reduction through a virtual infrastructure promises lower TCO of hardware and faster return on investment, more leveraged utilization of physical computers, streamlined operations, enhanced system availability, and easier manageability. Typical uses for virtual machines include resource consolidation, low-cost hosts for mission-critical legacy software running on obsolete operating systems, and inexpensive quarantine of program development or evaluation environments from production systems.

  • Top Ranked Consulting 64-bit Server Online Support 64-bit Server
  • Top Ranked MRP Contract Programming Axapta Consultant
  • Top Rated Microsoft Experts Skype for Business certificate management Technology Professional Top Rated Skype for Business Video Interop Server Consulting
  • Top Small Business Configuration Specialist Small Business
  • UNIX Upgrading Solaris-Windows Upgrade Consulting

  • System Center DPM 2016 Support and Integration
    Expert Microsoft Certified SCDPM 2016 Upgrade Network Consulting

    System Center 2016 Data Protection Manager provides automatic backup and easy recovery capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive backup for key workloads like SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to plan, deploy, administer, and repair a multi-site backup/recovery solution powered by SCDPM 2016. Progent can assist you to migrate from an older release of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or provide end-to-end project management or co-management support to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.

  • UNIX with Windows Consulting 24 Hour Solaris with Windows Professionals
  • Upgrade Consultants Exchange 2000 Upgrade Help and Support Microsoft Exchange
  • Urgent Macintosh and Exchange Support and Integration Apple Mac, Entourage, Exchange Remote Troubleshooting
  • Urgent Microsoft Certified Partner Remote Consulting Extended Helpdesk Extended Helpdesk Consulting Services
  • Urgent Nexus Switch LISP Help and Support Top Ranked Nexus 5000 Switch Remote Technical Support

  • 24-7 Juniper Junos Network and Security Manager Testing
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    Progent's Juniper Networks-certified network engineer can help your company to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and migrate efficiently from discontinued products to the latest versions. Progent's Junos OS engineers can provide support for Juniper's premier network control software to help your business to simplify the administration and improve the protection of your Juniper VPN devices and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain networks that include a mix of Juniper's software platforms.

  • VBA Developer Firms Largest Web Parts Outsourced Programming
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  • VMware VCDX Engineer VMware NSX Disaster Recovery Engineers
  • VMware vRealize Orchestrator vRO Consultant VMware Cross vCenter NSX Consulting Services
  • Virtual Server Technology Engineer Virtual Server Technology Engineer
  • Windows 7 Migration Consultants Microsoft Windows 7 Upgrade IT Consultant
  • Windows 8.1 Storage Spaces Support Specialist Microsoft Windows 8.1 Engineer
  • Microsoft and Apple Technology Consultancy Firm Fayetteville North Carolina
  • Windows Hyper-V 2016 PowerShell Professionals Windows Server Hyper-V 2016 Migration Online Support
  • Windows Server 2003 Professional Support and Help Windows 2003
  • Windows Server 2012 R2 Hyper-V Specialist Windows Server 2012R2 Clustering Technical Consultant
  • Windows Server 2012 R2 Remote Consulting Windows Server 2012 R2 Server Manager Engineer
  • Windows Server 2016 Configuration Windows Server 2016 Virtual Machine Load Balancing IT Consultant
  • Windows Server 2016 Storage Spaces Direct Integration Services Support Services Windows Server 2016 Integration
  • Wireless Network Engineer Wireless LAN Specialists
  • macOS Remote Engineers OS X Small Business IT Outsourcing Companies
  • macOS and Cisco ASA Firewalls Support and Setup Mac Disaster Recovery Outsourcing

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