Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products such as Cisco Content Engine. non-stop load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants offer online and on-premises assistance to help you build and manage a Cisco wireless VoIP phone deployment by delivering integration services that can range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Progent's Microsoft-certified consultants offer economical remote and onsite consulting expertise, application development, and troubleshooting support for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Altaro VM Backup software offers small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and vCenter for managing larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
Progent’s Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your IT network from attack by outside and inside threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
To deliver economical network support for small businesses, Progent has developed comprehensive computer outsourcing packages that offer small companies fast access to technical help without requiring you to recruit, educate, and maintain an expensive in-house computer support team. Progent’s IT outsourcing services give you an affordable alternative for creating a secure and robust environment for your favorite Windows office productivity suites such as Office XP and Microsoft Office 2003.
Progent's Wi-Fi site survey services assist you to plan, deploy and debug a Wi-Fi network customized for your environment, providing your business a wireless solution that has the reception, speed, capacity, QoS, security, and roaming capability your business needs. Wireless site survey services from Progent include remote predictive analysis for designing a wireless network and onsite site survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.
Altaro VM Backup software offers small businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also supports low-cost backup to Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your exposure to data loss, advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and for vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a wide array of services to assist you to plan, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Progent offers several network security service bundles intended to provide larger corporations an objective and thorough network security evaluation from a team of certified security engineers. All Progent's network security assessment bundles incorporate a suite of services like automated scans from within and from outside your company security perimeter, expert analysis of captured data by accredited security consultants, production of a paper documenting the results, plus an interactive high-level executive summary and an in-depth live review for in-house network managers.
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and powered by software originally developed by Connectix, delivers the power needed to carry out hardware reduction, software upgrade, and server isolation tasks through virtualization technology in an enterprise-class IT environment with high scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies who want to enhance operational efficiency in application programming and piloting, migration from outdated mission-critical applications, and server consolidation. Progent's certified Virtual Server consultants can assist your IT staff to assess and deploy Microsoft Virtual Server.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include unified management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally control network ecosystems that include local offices, data centers, and cloud resources.
Progent offers nationwide urgent technical support and consulting services for companies that run UNIX or Linux environments or whose information systems include a combination of UNIX and Microsoft technology. Remote network consulting provides optimum leverage for your IT dollar by extending client efficiency and limiting the hours charged for computer analysis and repair. Advanced online access tools and skilled service specialists and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by going to your location. In most of situations your network issues can be remediated by telephone or via a combination of phone support and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to assist with the most challenging system problems.
Progent offers affordable remote consulting services for all releases of Office Access including desktop and browser-based versions and can provide expert support for application programming, database conversion, performance tuning, report design, and maintenance. Progent also offers tailored webinar classes for Office Access application development and database administration.
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and support services to help you to design, configure, manage, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's consultants can also help your organization to design and deploy hybrid environments that integrate on-premises and cloud-hosted services and that deliver easy access, enhanced security and compliance, unified management, and consistent performance for all your wired and wireless devices.
Progent can provide a variety of low-cost online and on-premises consulting services to help you to install, administer, and troubleshoot desktops and mobile devices based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike some independent consultants or local service organizations who offer minimal documentation or details of tasks done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation sent by every consultant to each client. The discipline of detailing and organizing service records allows more effective service and eliminates a variety of common problems such as when a service client is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Progent can provide comprehensive support for every phase of your Exchange 2010 migration including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, cost estimates of new software licenses and equipment needed, suggested vendor sourcing, pilot verification at customer site or at Progent's test facility, managing temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and training for customer's support staff and end users.
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.
Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified IM and Presence consultants offer remote and onsite support services to assist your company to manage and troubleshoot your existing Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to design and execute an efficient Skype for Business migration.
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your legacy PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, optimize, manage and debug firewall solutions built on Cisco ASA firewalls with Firepower Services.
Progent can assist you with any phase of Microsoft Azure integration including needs definition, readiness assessment, solution design, pilot testing, implementation, centralized administration, performance tuning, license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can assist you to configure and debug firewall appliances and VPN tunnels so your clients can securely access to Azure resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.
Progent offers live remote instruction for a range of client apps and environments including Office and Office 365 Excel, Word, Access and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote training offers the advantages of conventional physical classroom instruction, such as instant interaction between students and teachers, but eliminates the costs of transportation and the hassle of attempting to synchronize the availability of multiple trainees. Available to individuals or classes of all sizes, Progent's virtual training permits the trainer to conduct the seminar from an online office and the students can be spread across a campus or across the the U.S. Virtual training supports powerful teaching tools such as virtual white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specific topics or extended in time and wider in scope.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects critical business data produced on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to assist your business to design, configure, operate and repair a BDR system based on Barracuda technology.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent can help you to design an upgrade to Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent's Microsoft and Cisco-certified network engineers can assist your organization to assess the value of Microsoft Exchange Server 2010 for your company and can help you to plan and carry out a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast return on investment by improving your productivity, cutting the cost of equipment and support, simplifying administration, and consolidating your vital communications platforms.
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, groups and information. SharePoint provides a common spot for your workers or customers to connect to, manage, distribute and manipulate useful information, documents, and applications and to interact with other people. SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge they’ve developed in a manner that makes data convenient to find, retrieve and re-use. Progent's SharePoint experts can help you to support your existing SharePoint solution or migrate to the current release of SharePoint.
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the benefits of Exchange Server 2010 for your business and can help your IT staff to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by improving your workers' efficiency, lowering the cost of hardware and support, streamlining management, and consolidating your vital communications platforms.
Progent offers the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, enhancing and troubleshooting SCOM environments and offer organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet resources while supporting enhanced productivity by making these applications available to authorized remote users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can show you how to design, deploy, configure, and support Internet Security and Acceleration Server 2006 on your network so your company achieves a smart and affordable combination of protection, productivity, and performance.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and fixing Microsoft SCOM environments and can provide organizations of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical data, applications and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information.
Progent's Citrix-certified engineers can assist your company to understand the business advantages of XenServer as well as other Citrix platforms, and can help your IT organization to design, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and show you how to enhance resource utilization, performance, security and compliance, uptime, and recoverability.
Progent's UNIX family support experts provide small businesses and software developers support for administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Forefront Threat Management Gateway is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a single-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting capabilities, allows customized reports powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft consultants can help your company to plan and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent's wireless site survey and predictive modeling make it easy to design, install and troubleshoot a Wi-Fi network optimized for your facilities, providing you a wireless solution that has the reception, performance, density, Quality of Service, data protection, and roaming capability your business needs. Wireless site survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for confirming, optimizing, and debugging a functioning Wi-Fi network.
Progent offers nationwide remote phone support and troubleshooting services for companies who run UNIX or Linux environments or whose IT systems feature a combination of UNIX and Microsoft technology. Remote network consulting offers maximum return for your IT budget by preserving user efficiency and shortening the hours charged for computer repair services. Advanced online access tools and skilled service specialists and consultants combine to enable Progent to solve the majority of network problems without wasting time and money by going to your location. In the vast majority of cases your network issues can be dealt with by telephone or through a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA and CISM certified security specialists to assist with the most difficult network issues.
Progent's CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
The Progent Test and Training Lab at the QTS Colocation Center can be used for testing mission-critical applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.
Small to mid-sized companies can now enjoy all the advantages of Operations Manager and also have quick access to Progent’s Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced network support packages, small and midsize organizations can choose a simple Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small business networks enterprise-class availability, security, and performance.
Progent's remote access and smartphone synchronization experts can assist you to design and deploy connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they integrate tightly with your information network, enabling you to improve the efficiency of your off-site workforce.
Progent's Experts Team provides support in key technologies such as Apple OS networking and programs; Support for Linux-based, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Strategic and specialized application help; Chief Information Officer, business analyst, and project logistics outsourcing; Special program development and integration; Web, electronic business, Electronic Data Interchange, and client portal design and deployment; DBM management and efficiency help; Business information expertise; and Telecommunications systems consulting.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite consulting expertise, software development, and debugging services for businesses of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive information management solution.
Progent's work environment will allow you to become a more capable consulting professional by enhancing your technical skills and increasing the satisfaction of your customers. Progent makes good on this promise by attracting the best consulting experts for you to work with, offering a state-of-the-art network and communications architecture, using custom software tools to deliver the highest quality of support, and by streamlining proven operational structures for attracting and keeping customers.
Progent can provide onsite education customized for people who wish to broaden their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online training for macOS and Mac OS X applications.
Progent provide organizations of all sizes enterprise-class IT online or on-premises consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security consulting for companies ranging from the small office to the worldwide enterprise.