Additional Topics of Interest

MOM Case Study
Example Application Microsoft Operations Manager

Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, after workers complained about them. With the help of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent can now fix system troubles before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients know that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class service continuity, safety and performance.

Skype for Business and Cisco Unified Communications Professional
Skype for Business dial plans Consultants

Progent's Microsoft-certified consultants offer online and on-premises consulting services for companies of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; configure HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms like Cisco Video Interop Server. Progent's certified information security experts can assist you create and validate a security strategy for your Skype for Business deployment that meets government and industry standards.

Specialist Herakles Data Center Test Lab
QoS Test Lab Consult

The Progent Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack adequate in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical network projects on schedule.

Consult Windows Server Essentials Remote Web Access
Windows Server Essentials Consultant

Progent's consultants can provide cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent offers full-service project management to help you plan and execute an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.

Microsoft Firewall Online Help
Microsoft ISA Server Online Troubleshooting

Progent's Microsoft-certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.

24 Hour Exchange 2019 Microsoft 365 Integration Consulting Services
Exchange 2019 M365 Integration Technology Consulting Services

Progent can assist your organization in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.

Shared Computer Support Help Desk Computer Consulting
Emergency Shared Network Support Help Desk IT Services

Progent's Standard Help Desk Services offer a complete service desk solution that handles all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

Communications device patch management Specialists
24x7x365 Server patch management Consult

Progent's support services for patch management provide businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, such as scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and robotics.

Meraki WiFi 6E AP Migration Specialists
Meraki Wave 2 Wi-Fi Access Point On-site Technical Support

Progent's Cisco Meraki Wi-Fi access point consultants offer online and onsite support to help businesses of any size to design, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and support Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical access, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their mobility or device.