Progent's Microsoft-certified SQL Server developers and database administrators can provide remote expertise to help businesses of any size to create, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants can provide support for any phase of application development in environments that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent’s Microsoft-expert consultants can help you to update your servers and/or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of migrating to 64-bit processing, plan an efficient upgrade process that minimizes operational disruptions, and offer inexpensive, expert online support to assist you to install 64-bit software and applications on your existing computers.
Progent's Symantec experts can help you support discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor line or show you how to upgrade to newer firewall technology. Progent can also enable you to design and execute a complete security strategy that can include firewall and VPN devices and utilities, outsourced security and virus defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single resource for on-going technical support, maintenance, training, and security consulting.
Microsoft Windows Server 2008 is a major step forward in making information systems more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to offer a better platform for web publishing. Progent can help your company benefit fully from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, tech support, education, temporary staffing, network monitoring, and security services.
Cisco's wireless IP phones are hardened Wi-Fi devices designed for professionals who are on the move within office, warehouse, health-care or other venues where IT management requires user endpoints that provide more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Integration of Cisco's wireless IP phones typically demands that IT teams configure and optimize numerous components of your wireless environment including APs, switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants can provide online and onsite assistance to help you create and administer a Cisco wireless VoIP phone solution by delivering services that range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Progent's certified failover clustering experts can help businesses to evaluate the advantages of adopting Microsoft Windows Server 2012 clustering to build an advanced high-availability/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and show you how to streamline the management of failover clusters.
Progent’s team of expert software programmers, database architects, and project managers can help large businesses to complete development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and project co-ordination or Progent can assist customers fill in expertise gaps by providing relational database designers and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with additional applications like Microsoft SQL and Office Excel to create data-intensive intranets and web portals. Progent also can provide experience with multiple web development tools and can assist clients to create, expand, repair, or port web-based applications to take advantage of the most current web technology.
Progent's Microsoft-certified Windows Server 2000 consultants offer computer support and information technology consulting services for the entire line of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and troubleshooting offerings include network planning, installation, project management, local and remote support, Help Desk outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
Progent's Microsoft consultants can provide advanced support in deploying, managing and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad range of cost-effective remote support services following industry best practices to assist organizations of any size to receive all the benefits of this powerful platform. Support services available from Progent include solution design, installation and migration, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Office 365 is Microsoft's extensive suite of productivity apps and cloud services offered on a subscription basis. Office 365 programs and cloud-based services are offered in an array of subscription plans intended for customers from students and home offices to global enterprises. Progent offers fast and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid ecosystems that transparently integrate local and cloud resources.
Progent’s staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on industry experience, in the trenches of IT service, performing a wide range of IT tasks for a large array of businesses. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices training that Progent teaches its support team. This guarantees that you get not only world-class technical skills, but also a support engineer with field-tested methods for using computer knowledge to fix actual IT problems rapidly.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Microsoft Windows Server 2008 is an important step forward in making information systems more secure and fault tolerant, simpler to virtualize and administer, faster, and able to offer a better environment for web publishing. Progent can assist your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing consulting, support, education, staffing, monitoring, and security services.
With the Catalyst line of switches for small and mid-size companies, Cisco allows companies to realize the full advantages of adding smart traffic control into their IT infrastructures. Cisco's switch product line allows you to enable features that make your network infrastructure highly robust to accommodate time-critical requirements, scalable to support future growth, secure enough to protect restricted data, and designed for differentiating and controlling traffic flows to optimize network operations. Progent's CCIE certified engineers can show you how to select and integrate Catalyst switches that make sense for your company. In addition, Progent's CISM and CISA certified security consultants can show you how to develop a comprehensive protection policy and configure Cisco switches so they help support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer support and expert consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 upgrade, integration, administration, and support offerings include network planning, deployment, project management, on-premises and off-site network support and repair, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Progent's certified SQL Server programmers and DBAs can provide online expertise to help businesses of any size to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide support for any facet of application development in solutions that can include small office databases to N-tier VLDB applications and data warehousing.
Progent's Experts Team provides support in key areas including Macintosh networking and applications; Support for Linux-powered, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical application help; Chief Information Officer, management information analyst, and project logistics outsourcing; Special applications development and deployment; Web, eCommerce, Electronic Data Interchange, and client information portal development and deployment; DBM support and performance help; Management information consulting; and Telecom systems support.
Progent can provide in-depth online support for all major technical areas associated with today’s small business IT systems and offers a variety of vital, on-demand support services including a temporary Chief Information Officer to offer advanced IT design and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, project management for critical projects like office relocations orOS upgrades, connectivity consultants for designing high-performance and robust infrastructure, security specialists to ensure data protection and regulatory compliance, disaster recovery experts to design and document business continuity plans, and software programmers to write, enhance, or troubleshoot business applications.
Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a single-server platform for a variety of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting features, permits custom reports generated by SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can help you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server.
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or local support firms who offer scant documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the service reports transmitted by every staff member to each customer. The discipline of documenting and archiving support activity allows more efficient support and avoids a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
Progent can deliver a broad array of cost-effective services to help your business to deploy, integrate, repair, and administer desktop PCs and notebooks based on Windows, macOS and OS X, or popular editions of Linux. Progent can provide onsite or online technical support for individual machines or notebooks or work with you to design and carry out a company-wide migration to new or updated OS software and applications. Progent can also supply consultants and technicians to help you to plan for and implement an office move or merger designed to produce the least possible disruption of your business.
If your business does not require immediate online support but expects to need assistance with your network in the near future, you can conserve time and expenses and ensure that the appropriate IT skill will be available when you require it by getting in touch with a Progent sales agent and signing up as a customer. For details, call 800-993-9400 or send email to firstname.lastname@example.org.
Progent can assist businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and resources and make sure you sidestep the typical errors small organizations make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.
Before Progent’s MOM-based solution, system problems were handled reactively, once users were impacted by them. With the help of proactive, automated warnings and trend reports sent by MOM, Progent can now address system troubles before they becomes serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with incipient problems before customers are aware that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to offer small company IT systems enterprise-class reliability, security and performance.
Progent offers the support of an accredited consultant with expertise integrating products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist your company to design, install, upgrade, or maintain a video conferencing solution that preserves your investment and optimizes the strategic value of your IT network. Progent can also provide the expertise of network infrastructure consultants able to help businesses of all sizes to build and troubleshoot a network that delivers the performance, dependability, protection, and expandability required to accommodate your telepresence environment.
Progent is among the most expert information technology consulting companies for integrating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive the full advantages of Microsoft Exchange Server 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to manage the complete malware attack progression including protection, infiltration detection, containment, remediation, and forensics. Key features include one-click rollback with Windows VSS and automatic system-wide immunization against new attacks.
Progent has put together two low-cost service packages intended to enable small companies to get an independent security assessment from a certified security consultant. With Progent's External Security Inventory Scan, an engineer administers an extensive test of your IT infrastructure from outside your company firewall to uncover possible weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a certified security professional runs a network scan from an authorized machine inside your company firewall to evaluate the risk to inside threats. The two security inventory packages are configured and executed from a secured remote location.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with replication to deliver fast, zero RPO disaster recovery between datacenters located as far as 185 miles apart from each other. Progent's team of seasoned network consultants can assist your business to design, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures like assigning disk pools, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR solution to verify compliance with industry standards and government mandates.
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your network running efficiently by checking the health of critical devices that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so that any potential issues can be addressed before they have a chance to disrupt your business.
Progent's certified IT consultants can provide Windows Server 2016 migration consulting to assist organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive client relationships. Built-in Sales and Customer Service components allow in-house staff to share data to help improve selling success and deliver steady, effective customer service. Progent can configure the optimal network infrastructure, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your marketing or customer service databases.
The QTS Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your company is planning on moving your primary or disaster recovery equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services including colocation relocation, system installation and upgrades, network optimization, comprehensive project management, virtual server configuration, offsite network monitoring, automated network management, application programming, business continuity planning, data security evaluation, and the use of Progent's Test Lab.
Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with real-world expertise and extensive experience in designing and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, managing, and troubleshooting network environments based on the Microsoft SBS line of servers and applications.
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a single platform to automate the complete malware attack progression including filtering, detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.