Additional Topics of Interest

Local Government Exchange Engineers
Services Local Government Exchange

Progent has a long background providing a broad range of remote IT consulting and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the industry's pioneers in providing advanced online network consulting and has provided IT solutions to organizations in all 50 states. Remote support eliminates travel costs and resolves problems more quickly than onsite support.

SQL Server 2017 R Services Configuration
SQL Server 2017 SSRS Network Consultant

Progent's Microsoft-certified SQL Server 2017 experts can assist you to design and implement an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.

Network Security Testing Check Point Ransomware Protection
Check Point UTM-1 Edge Security Firm

Progent's Check Point firewall experts can show you how to design, deploy, and administer firewall solutions built around Check Point Software NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you maintain older Check Point firewalls or upgrade smoothly to Check Point's next-generation firewalls.

Specialist Windows and UNIX
Microsoft Certified Partner UNIX, Windows Specialist

If your business computer system combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to incorporate your IT resources into a cohesive network that permits all your OS platforms to coexist for simple management, transparent information exchange, high availability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration assistance offerings feature IT architecture configuration and service, support for Windows services for UNIX, remote network monitoring and administration, online network help and troubleshooting, in-person technical support, and Help Desk outsourcing.

Altaro VM Backup Immutable Cloud Storage Specialists
Altaro VM Backup Encryption Online Support

Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises services to help you to design, install, optimize and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.

Dynamics GP/Great Plains Integration Services
Dynamics GP/Great Plains IT Consultant

Progent's Microsoft certified experts provide a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool based, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting software in the Microsoft Dynamics GP line, offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is simple to install and integrate, and with its modular approach you are able to license only the functions you currently require, with the option to add users and increase functionality in the future. Progent's Dynamics GP/Great Plains Software consulting experts can show you how to install, configure and manage Dynamics GP/Great Plains 2010 and also older versions of Microsoft Dynamics GP.

Biggest Anti-Virus Technology
Antispam Support

E-Mail Guard by Postini provides continually updated spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postini's Perimeter Management services through Progent's E-Mail Guard spam filtering and antivirus aggregation program. Progent's expert e-mail protection professionals can help you create an email protection strategy that includes antispam and virus protection products and processes.

Cisco Firepower URL Filtering Professionals
Cisco Firepower NGFW Firewalls Network Engineer

The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

CCIE Certified wireless IP phones and Meraki APs Consulting Services
CCIE Expert Certified wireless IP phone integration Troubleshooting

Progent's wireless VoIP phone configuration consultants can provide online and onsite assistance to help you create and administer a Cisco wireless VoIP phone solution by delivering services that range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.

macOS Configuration Engineers
Urgent macOS Phone-based Consultant Services

Progent offers national remote technical support and troubleshooting services for businesses that run Apple Mac environments or whose information systems include a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's experts offer Mac users a variety of IT services such as desktop assistance, migration to the most recent edition of OS X from earlier versions of Mac, plus help with Mac applications. Progent can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote network consulting offers optimum return for your information technology budget by preserving user efficiency and shortening the hours billed for computer repair services. Sophisticated online support tools and experienced service specialists and consultants combine to enable Progent to handle most IT issues without wasting time and money by traveling to your location. In most of situations your IT problems can be remediated over the phone or through a combination of phone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISM premier security professionals to help you with the most difficult network problems.

Microsoft Specialist Exchange 2003 to Exchange 2010 Upgrade
Microsoft Exchange Server 2010 Upgrade Professional

Progent's Microsoft-certified network engineers can help your organization to determine the benefits of Microsoft Exchange 2010 for your business and can assist your IT staff to design and carry out a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick ROI by improving your productivity, lowering the cost of hardware and support, streamlining administration, and consolidating your vital communications platforms.

Specialists Service Desk Sharing
Technology Consulting Services Virtual Helpdesk

Progent provides three basic types of Call Center support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your customers instant access to a dependable technical resource with years of experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's concentration is on giving the support Call Center a respected image as a key contributor to company performance. Progent's target is to resolve rather than simply record problems.

Microsoft Windows 11 Configuration Manager Consult
Best Windows 11 RPA Help and Support

Progent's Windows 11 experts can provide an array of services for Windows 11 such as cloud and hybrid integration, mobile management, telecommuter connectivity, security and compliance, centralized deployment, and Call Center support.

Computer Consultancy Group Problem Escalation Through Teamwork
Small Office Network Consultants Best Practices

Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry experience, at the front lines of IT support, performing a wide range of IT projects for an extensive mix of customers. Every Progent consultant shares a refined collection of personal best practices that are incorporated into company-wide leading practices standards that Progent instills in its consulting team. This ensures that you get not just expert technical help, but also a support engineer with proven approaches for using technical knowledge to repair real-world network problems quickly.