Data Security and Compliance
For Business Information Systems:
Additional Firewall/VPN Security Solutions
Additional Topics of Interest
MOM Case Study
Example Application Microsoft Operations Manager
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, after workers complained about them. With the help of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent can now fix system troubles before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients know that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class service continuity, safety and performance.
Skype for Business and Cisco Unified Communications Professional
Skype for Business dial plans Consultants
Progent's Microsoft-certified consultants offer online and on-premises consulting services for companies of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; configure HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms like Cisco Video Interop Server. Progent's certified information security experts can assist you create and validate a security strategy for your Skype for Business deployment that meets government and industry standards.
Specialist Herakles Data Center Test Lab
QoS Test Lab Consult
The Progent Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack adequate in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical network projects on schedule.
Consult Windows Server Essentials Remote Web Access
Windows Server Essentials Consultant
Progent's consultants can provide cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent offers full-service project management to help you plan and execute an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Microsoft Firewall Online Help
Microsoft ISA Server Online Troubleshooting
Progent's Microsoft-certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
24 Hour Exchange 2019 Microsoft 365 Integration Consulting Services
Exchange 2019 M365 Integration Technology Consulting Services
Progent can assist your organization in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Shared Computer Support Help Desk Computer Consulting
Emergency Shared Network Support Help Desk IT Services
Progent's Standard Help Desk Services offer a complete service desk solution that handles all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.
Communications device patch management Specialists
24x7x365 Server patch management Consult
Progent's support services for patch management provide businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, such as scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and robotics.
Meraki WiFi 6E AP Migration Specialists
Meraki Wave 2 Wi-Fi Access Point On-site Technical Support
Progent's Cisco Meraki Wi-Fi access point consultants offer online and onsite support to help businesses of any size to design, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and support Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical access, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their mobility or device.
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Catalyst Wireless Access Point Technology Consulting
Cisco Certified Experts Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Online Help
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point experts offer economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.
Cisco Video Conferencing Engineers
Engineers Cisco Telepresence
Progent can provide the expertise of a senior specialist with extensive experience installing, managing, and enhancing telepresence systems from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house IT management team, your Internet Service Provider, and your telepresence platform supplier to help your organization maximize the strategic value of your video conferencing solution.
8540 wireless controller Outsourcing
Immediate CCDP Expert Certified Wi-Fi 6 LAN controller Technical Support Services
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi access points, tuning wireless performance by reducing the effect of RF congestion, enhancing wireless availability with fast auto-failover, and strengthening security by identifying threats and filtering traffic content based on user class and location. Progent can assist your business to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
Windows Server 2016 and SCOM Remote Support
Windows Server 2016 Configuration
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to assist businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
SQL 2008 Analysis Services Engineer
MS SQL 2008 Remote Support Services
Microsoft SQL Server 2008 offers indispensable, standardized tools to computer professionals and network users, reducing the difficulty of creating, deploying, administering, and accessing enterprise information and analytical applications on platforms ranging from mobile devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with hands-on expertise and broad knowledge in designing and building information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Mozy Engineers
24/7 Linux Backup Consultants
Progent can provide affordable remote support from engineers with expertise in a broad array of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and handhelds. Progent can provide help for leading backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can help your company to install, upgrade, or troubleshoot backup systems for a range of topologies such as local, remote, cloud-based, or hybrid.
PowerPivot for Excel Online Troubleshooting
SQL Server 2012 Support
Progent can provide the expertise of certified consultants as well as seasoned database application developers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and data security professionals to help your business to evaluate the potential advantages of SQL Server 2012 for your organization, set up test systems at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
macOS Remote Consult
Consultancy Mac Phone-based
Progent offers nationwide online phone support and consulting services for businesses who run Apple Mac OS X environments or whose information systems include a combination of Mac with Microsoft Windows technology. Progent's engineers can provide macOS and Mac OS X clients a variety of IT services such as desktop support, upgrading to the most recent edition of Mac OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote network consulting provides optimum return for your IT budget by preserving user efficiency and shortening the hours charged for computer repair services. Sophisticated remote access tools and experienced service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and expense by going to your location. In most of cases your network issues can be dealt with over the phone or through a combination of phone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA premier security specialists to assist with the toughest network issues.
Microsoft SQL Server 2014 IT Consultants
SQL Server 2014 Capacity Planning Outsourcing
SQL Server 2014 includes significant improvements in key areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services including planning, deployment, administration, remediation, and application development services to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Linux RedHat Remote Engineer
Professional Linux RedHat Remote
Progent offers nationwide remote technical support and consulting services for businesses that operate networks based on versions of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote technical support provides maximum return for your information technology budget by preserving client productivity and limiting the hours billed for network repair services. Sophisticated remote access utilities and skilled technicians and engineers allow Progent to solve most IT issues without squandering time and expense by going to your location. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of phone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISA certified security professionals to assist with the most difficult system problems.
Windows Server 2012 R2 Server Manager Online Support
Windows Server 2012R2 Server Manager Support
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop a corporate-wide security strategy, automate network administration, assist with creating applications, and build and test a DR/BC plan.
Biggest Specialists Windows 10 Pilot Testing
Microsoft Windows 10 Migration Online Consulting
Progent's Microsoft-certified consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management and synchronization, teleworker access, security and compliance, automated provisioning and administration, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and post-migration technical help.
Les Kent has a 35-year history of successful network integration, corporate management, marketing, and operations. He has demonstrated a talent for creating sophisticated IT solutions in his roles as as a network architect, programmer, project manager, deployment expert, and problem solver for small businesses, start-ups, and global enterprises.
Consulting Services ProSight Email Virus Filtering
24x7 Consultant Services ProSight Email Denial of Service Protection
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall.
CRISC Risk and Information Systems Control Professionals
CRISC Certified Risk and Information Systems Control Architect Engineer
Progent can provide the guidance of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management solution following leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines.
Word On-site Technical Support
Part-time CIO Small Business Computer Consultant
Progent's team of application experts offer in-depth consulting, custom development, integration help, and webinar classes for leading business applications that address vital areas including ERP, general accounting, management reporting, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting services online, Progent can help clients throughout the U.S. to avoid the lost productivity and fees related to travel and on-premises visits without sacrificing the high quality of consulting services.
SQL Server 2016 Query Store Online Consulting
SQL Server 2016 Troubleshooting
SQL Server 2016 introduces significant enhancements in performance, capacity, security, high-availability, mobile computing integration, and integrated business intelligence. New features include PolyBase for handling structured and unstructured databases in one appliance for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide online and onsite expertise to assist organizations of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.
Windows, UNIX, Solaris IT Consultants
Immediate UNIX with Windows Support Services
Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient single source to show you how to build and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Signature-matching Virus Protection Professionals
ProSight Endpoint Protection Services Specialist
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning technology by SentinelOne to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the entire threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
Redundant Branch office Connectivity Consulting
Automatic Fail-over Online Support Services
Progent's non-stop interoffice connectivity and fault tolerant system connection engineers can help small organizations achieve fault tolerant Interoffice connectivity by means of fully redundant system architectures with transparent failover. Progent's CCIE engineers can plan and deploy ultra-reliable Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking.
Consulting for IT Service Firms Technical Support
Integration Consulting for IT Service Firms
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting engineers while retaining your own service brand as a transparent extension of your IT consulting staff.
Consult WannaCry ransomware protection and recovery
Maze ransomware protection and recovery Engineers
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The interview is designed to assess your organization's ability to block ransomware or recover quickly after a ransomware attack. Progent will work with you directly to gather information about your existing security profile and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective AV and backup/recovery environment that minimizes your exposure to a ransomware attack and aligns with your business requirements.
Urgent Technical Support Services Microsoft Windows 2000
Information Technology Consulting Windows 2000 Server
Progent's Microsoft-certified Windows Server 2000 experts can provide network support and information technology consulting services for the complete family of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, update, and troubleshooting services include system planning, installation, documentation, on-site and off-site technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Biggest Microsoft System Center Operations Manager Technology Consulting Services
Monitoring and Reporting Professional
Small to mid-sized companies can now enjoy all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network consulting professionals. With Progent's affordably priced IT service packages, mid-size businesses can choose a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business information systems world-class availability, security and performance.
ProSight Reporting Network Infrastructure Management Support and Setup
ProSight Reporting SentinelOne Remote Network Monitoring Engineer
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ISA 2004 Standard Edition Server Consultant
Microsoft ISA 2004 Server Network Consultant
Progent's certified ISA Server consulting experts have extensive experience developing ISA Server-based security installations for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network security needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Windows Cluster Integration
Clustered Server Configuration
Progent offers Windows 2003 Cluster Server support to help your organization implement high availability clustered servers designed to provide 100% uptime. Clustered Windows servers for zero-downtime networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By showing you how too design high availability clustered server solutions based on Microsoft Windows Clustered Server 2003, Progent's Premier Windows engineers make sure that your non-stop clustered servers are set up to optimize the strategic advantage of your computer network.
Juniper SSG20 Router Network Consultants
Juniper SSG520M Router Security Audits
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
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