NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for legal workflows. Progent offers remote access to NetDocuments consultants to help your law firm to design, configure, administer, tune, or troubleshoot a document management system (DMS) environment based on NetDocuments.
Progentís team of expert programmers, relational database designers, and program managers can help large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by providing database architects and software programmers experienced in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other data sources such as Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also can provide experience with web development technologies and can assist businesses to create, enhance, repair, or migrate web applications to utilize the latest advances in web technology.
Progent's certified information technology experts offer Windows Server 2016 migration consulting to help organizations of all sizes to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent's Microsoft certified engineers can provide offsite and on-premises support expertise to help your company to administer, maintain, and repair computers based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, remote access, mobile device management, Wi-Fi configuration, and 24x7 network monitoring.
If your company computer system combines Solaris technology with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive network that permits all your OS platforms to run side by side for simple management, transparent dataflow, high reliability, superior throughput, and strong security. Progent's Solaris and Windows coexistence assistance services feature IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical support and repair, in-person technical support, and Contact Center support.
With virtual server technology, businesses can run many virtual machines on a single physical server. Virtual server technology allows companies to gain all the benefits of server segmentation, while avoiding the costs associated with purchasing additional server hardware. Virtualization is the critical technology for building private clouds, which offer major advantages including reducing the costs of hardware, datacenter facilities, and management while enhancing data protection, system reliability, and disaster recovery. Other useful server management options are server monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management consultants can assist you in all areas of server consolidation and administration to enable your business to contain expenses and conserve time.
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and global standards of skill that information security managers are expected to learn. It provides executive management the confidence that those who have earned their CISM certification possess the background and knowledge to deliver effective security management and support consulting.
Progent's Linux support services offer small and mid-size companies and software developers assistance with managing and supporting Linux systems that coexist with Microsoft-based technology. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience offers you a convenient single source to help you create and maintain a secure and reliable mixed-platform network and communications environment that allows Linux and Microsoft interoperability by combining Windows with leading Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support to assist you to manage and troubleshoot your existing Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Before Progentís Microsoft Operations Manager solution, network issues were handled reactively, after workers complained about them. With the help of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to fix system problems before they grow to be critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before clients know that the problems exist. Progent supports MOM 2005 and MOM 2000 to offer small company IT systems enterprise-class availability, security and productivity.
SQL Server 2014 includes major improvements in critical areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services such as system design, configuration, administration, remediation, and software development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Progent's ProSight family of managed IT services are intended to offer organizations who maintain minimal internal IT support teams with affordable help from world-class management platforms and consulting experts. Advantages of the ProSight line of managed IT services include flat-rate IT management expenses, automation of common management processes, continual adoption of new technology, graceful migration from legacy technology to modern solutions, close fit between computer technology with business goals, guidance from veteran IT consultants, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by checking the health of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they can impact your business.
Progent offers national remote technical support and consulting services for businesses that operate Apple Mac networks or whose information systems feature a mix of macOS and Mac OS X with Microsoft technology. Progent's experts can provide Apple macOS and OS X clients a variety of services such as desktop support, migration to the latest edition of OS X from legacy versions of Apple macOS and OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote network consulting provides optimum return for your IT budget by preserving client productivity and shortening the time charged for network analysis and repair. Sophisticated remote support technology and skilled technicians and consultants combine to enable Progent to solve the majority of network issues without wasting time and money by traveling to your site. In most of situations your network issues can be remediated over the phone or via a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security professionals to assist you with the toughest system issues.
Progent offers national online help and troubleshooting services for companies who operate Apple macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's experts offer Mac users a range of IT services including desktop support, migration to the latest edition of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Online network consulting offers maximum return for your information technology budget by protecting user efficiency and shortening the time billed for network repair services. Sophisticated online support tools and experienced service specialists and consultants allow Progent to solve most network issues without squandering time and expense by traveling to your location. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP certified security specialists to assist you with the toughest system issues.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the flexibility to expand with your changing business needs. Progentís Cisco-Certified network experts are familiar with Ciscoís comprehensive line of products targeted at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can show you how to deploy Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Remote management cards offer network managers full control of a server without the requirement for a personal presence. Through these server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, implement, and support a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical help. Progent has experience with a number of remote server management cards such as Aten remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals and information workers, reducing the difficulty of creating, deploying, managing, and using company information and database programs in environments ranging from handheld devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Power BI experts can help you to plan, deploy, manage, enhance or troubleshoot your Power BI solution. Progent can also help you to prepare your source data for Power BI reports and dashboards. Progent can show you how to build and administer an onsite, cloud, or hybrid architecture to run Power BI.
Progent's UNIX platform consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single source to help you build and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and troubleshooting SCOM solutions and can provide companies of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises technical support to assist you to remediate critical problems detected by SCOM 2012.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the versatility to evolve with your changing business requirements. Progentís Cisco-Certified network consultants support Ciscoís complete line of products aimed at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco technology to get safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control foundation for user authentication, authorization, and tracking from a graphical Web interface.
Our compensation structure is based on contribution, so just like being an independent contractor, your income is entirely driven by your generated revenue. Some Progent consultants stress lifestyle issues and elect to consult at an easy pace, utilizing our flexible calendar to follow personal enthusiasms such as hiking, motorcycle racing, snow boarding, fishing, travel, or spending free time with family and acquaintances. Other consultants use the chance to make major dollars through lots of effort and extended days. Progent completely encourages both ends of the spectrum and everything in between.
Progent's Wi-Fi VoIP phone configuration and troubleshooting consultants can provide remote and onsite assistance to help your organization create and maintain a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Progent's pricing model is to charge for phone support and on-site visits per minute. As a result, you are billed just for delivered services. Progent does not demand a more expensive rate for after-hours or emergency service, and within California or in regions where Progent offers on-premises support, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no minimum charge and requires no retainer for services provided during regular business hours. Many support firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with large bills for quick repairs so you will not be tempted to permit simple problems to fester.
Progentís IT outsourcing services provide economical network support for mid-size businesses. Whether it involves designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT technical services can smooth out expenses and minimize risks, allowing IT service expenses to grow in a more linear and manageable fashion than is possible by assembling a large, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available system architecture for your critical Windows-powered applications such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server.
The Helpdesk support delivery model adopted by Progent's Technical Response Center gives small organizations an dependable alternative to dependence on independent service individuals by offering extensive expertise shared by multiple engineering groups, optional 24x7 availability of emergency assistance, fast escalation to appropriate experts for solving even the most complex problems, service consistency and reliability, quick follow through overseen by veteran support managers, a variety of easy-to-use mechanisms for initiating support jobs, and a high level of progress transparency made possible by ticket tracking and available via a web portal.
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, enhancing and fixing SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.
Progent's certified engineers offers remote and on-premises support services to help you to manage, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, backup and restore, remote access, mobile device integration, wireless configuration, and 24x7 network monitoring and alerts.
Intrusion Protection Systems Computer Security Specialist
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified Communications Manager Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.
System Center 2016 provides major improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.