Data Security and Compliance
For IT Networks:
Additional Firewall and VPN Expertise
Additional Topics of Interest
Urgent Engineer Polycom Telepresence
Cisco Video Conferencing Consultant
Progent can provide the support of a certified engineer with an extensive background integrating technology from the major telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help you to design, configure, upgrade, or maintain a telepresence solution that protects your current investment and optimizes the strategic value of your information system. Progent can also provide the expertise of infrastructure engineers who can assist companies of all sizes to create and troubleshoot a communications network that provides the performance, reliability, security, and expandability required to accommodate your telepresence solution.
Short Term Staffing Remote Support
Temporary IT Staffing Support and Integration
Progent's short-term staff augmentation services enable organizations to meet sudden increases in demand for IT support personnel without dealing with the costs and hassle that come with vetting and recruiting experienced technical help and without increasing your full-time head count.
Specialists Polycom Video Conferencing
Polycom RTX Telepresence Services
Progent can provide the expertise of a veteran specialist with years of experience installing, maintaining, and enhancing telepresence systems from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house network support team, your Internet Service Provider, and your video conferencing platform vendor to assist your company increase the business value of your video conferencing ecosystem.
Part Time Job Contract Network Consultants
Moonlight Microsoft Consultant Subcontractor Jobs
Our Experts Team offers support in important fields including Apple OS integration and programs; Support for Linux, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized application support; Chief Information Officer, management information analyst, and project management services; Custom applications design and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal development and deployment; SQL management and performance consulting; Business information consulting; and Telecom systems consulting.
24-Hour Meraki 802.11ac Access Point IT Services
Meraki WiFi Management Online Troubleshooting
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for streamlined management.
ProSight Virtual Hosting Specialists
Private Cloud Hosting for Virtual Data Centers Engineers
Progent's ProSight Virtual hosting services offer small and midsize businesses a range of benefits such as lower capital expenditures, savings on operational costs, better management focus, enterprise-class security, enhanced fault tolerance, and business continuity.
Support and Integration 64-bit Upgrade
64-bit Server Troubleshooting
Progent's Microsoft-expert consultants can assist you to enhance your workstations from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of upgrading to 64-bit desktop computing, design an affordable upgrade strategy that reduces operational interruptions, and offer inexpensive, expert remote support to aid your company to configure 64-bit PC desktop operating systems and applications on your current computers.
Windows Server 2012R2 Data Deduplication IT Consultant
24x7 Windows Server 2012 R2 Help and Support
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, tune your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT support staff, create an enterprise-wide security strategy, streamline IT administration, help with application development, and generate and validate a DR/BC plan.
Help and Support ProSight Reporting Infrastructure Management
ProSight Reporting ConnectWise Automate Support Services
ProSight Reporting is an expanding line of real-time reporting utilities created to work with the leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Exchange 2019 Cloud Voicemail Online Technical Support
Support and Integration Exchange 2019 and Windows Server 2019
Progent can help you in any phase of your upgrade to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
An index of content::
Exchange Server 2000 Support and Help
Expert Microsoft Certified Exchange 2000 Migration Consultants
Progent is among the most expert information technology consulting firms for integrating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small companies derive all the advantages of Microsoft Exchange Server 2000 for typical situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
SCVMM 2016 Storage Spaces Direct Computer Consulting
SCVMM 2016 Shielded VM Remote Technical Support
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to provide a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help organizations of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate smoothly from legacy releases of Virtual Machine Manager, design workflows for creating and deploying VMs and hosts, design fault-tolerant scale-out clusters, connect your datacenter resources with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the strategic advantages of the latest technologies like Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals offer world-class Windows Hyper-V consulting and VMware vSphere expertise.
Firewall Audit Juniper Junos CLI
Juniper Junos Cybersecurity Consultancies
Progent's Juniper Networks-authorized network engineer can help your company to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade efficiently from outdated equipment to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's premier network control software to enable your business to streamline the management and strengthen the protection of your Juniper VPN devices and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain environments that include a combination of Juniper's OS platforms.
Microsoft System Center Operations Manager Integration
Comprehensive Event Management Online Support Services
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious problems detected by SCOM 2012.
Cybersecurity Group Juniper Junos os
Juniper Junos os Testing
Progent's Juniper Networks-certified network engineer can help your company to plan and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated products to current versions. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that include a mix of Juniper's OS platforms.
SQL Server Cluster Support and Integration
Clustered Windows Network Consultants
Progent's Disaster Recovery/Business Continuity specialists offer in-depth backgrounds assisting small organizations to minimize system downtime by providing affordable remote consulting support for disaster recovery/business continuity planning, high-availability IT architecture, backup/restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can assist your company to plan and validate an efficient business continuity strategy that aligns with your business goals and budget. Progent's disaster recovery specialists can help you to design, implement, and maintain fault-tolerant technologies including non-stop Internet access, virtualization, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.
Emergency ProSight Virtual Machine Hosting Professionals
Best Private Cloud Virtual Datacenter Hosting Consultant
Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a comprehensive IT outsourcing solution that enhances network availability and protection, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical application servers hosted in a safe and reliable data center on a fast, high-availability virtual machine set up and maintained by Progent's network support professionals.
Immediate Microsoft Operations Manager Consultants
Technical Support Services Server Monitoring
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a degree of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost services designed to help you to identify and resolve a an array of IT network issues before they can disrupt your business.
Computer Engineer SCVMM 2016 Templates
SCVMM 2016 and Windows 2016 Setup and Support
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to provide a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade smoothly from older versions of VMM, develop workflows for building and installing virtual machines and hosts, design high-availability scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals can provide advanced Hyper-V consulting and VMware vSphere support.
24/7/365 Small Business Migration Companies
Network Support Group Small Business
Progent provides the help of Microsoft and Cisco-Certified network support professionals to offer clients economical alternatives to help businesses optimize the value of Microsoft and Cisco technology. For networks that range from small offices to nationwide enterprises, Progent's network consultants can assist you to improve your information system's e-mail infrastructure, security, availability, performance, and network management.
Cisco Firewall Upgrade Support and Setup
ASA 5580 Firewall Computer Engineer
Progent's CCIE-certified networking consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
24/7/365 Service Desk Sharing Economics Online Consulting
24x7 Computer Consultants Extended Call Desk Costs
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to save money and improve productivity.
Mac and Windows Active Directory Remote Consulting
Mac and Windows Consultants
Progent's service specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive environments with full sharing and collaboration functionality. Allowing productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Mac and Windows technology. Progent's background in Windows and Apple service makes it possible to offer expert assistance to businesses that rely on these platforms to keep their competitive advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Managed IT Services Consultants Remote Technical Support
Network Management Outsourcing Specialist
Progent's ProSight family of managed IT services are designed to offer businesses who have minimal internal network support teams with low-cost access to enterprise-class management tools and consulting expertise. Advantages of the ProSight catalog of managed IT services include flat-rate network management costs, smart automation of routine management processes, ongoing adoption of new technology, smooth migration from older technology to up-to-date solutions, close alignment of information technology with business objectives, guidance from seasoned network consultants, and freeing up management to concentrate on business issues instead of ever-changing information technology.
LifeSize Video Conferencing Services
Consulting Services LifeSize Video Conferencing
Progent can provide the support of a senior consultant with extensive hands-on experience configuring, managing, and upgrading telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT support team, your ISP, and your telepresence technology supplier to assist your organization maximize the business value of your video conferencing ecosystem.
ASA Firewall with Firepower Support and Help
Firepower Onsite Technical Support
Progent's Cisco-Certified network experts provide experienced PIX Firewall support services encompassing architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy combination of security, performance and availability for business environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management tools. Progent's network experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
24-Hour Excel Sparklines Consulting Company
Integration Services Microsoft 365 Outlook
Progent's Office and Microsoft 365 experts can help companies of any size to integrate Microsoft Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless productivity solution that provides fast ROI and promotes improved business outcomes. Progent can help you to interface Office or Microsoft 365 applications with each other and with additional core Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with different versions of Microsoft Office desktop and offers live online instruction to individual users and teams.
Network Consultant PC Desktop
Desktop Technology Repairing
Progent can deliver a wide array of low-cost online and on-premises support services to help you to configure, administer, and debug workstations and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Technical Support Services IP Address Management
ProSight Infrastructure Monitoring Onsite Technical Support
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when problems are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance issues.
802.11ac Wi-Fi Network Support
802.11 Wireless LAN Remote Support
Progent can help you design, configure, manage, and troubleshoot an efficient Wireless LAN infrastructure, recommend appropriate technology, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a thorough wireless system security plan that is well aligned with the security plan for your overall corporate network.
Microsoft Azure integration Consulting
Programmer Microsoft Azure Backup
Progent's consultants can assist you with every stage of Azure cloud integration such as requirements definition, prerequisites assessment, system architecture, pre-production testing, deployment, automated management, performance optimization, software license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist you to set up and debug firewalls and VPN tunnels so that your users can securely access to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure resources.
Microsoft Exchange Upgrade Support Services
Upgrade Help Exchange 2000 Upgrade
Progent is among the most expert network consulting firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get the full advantages of Exchange Server 2000 under typical scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
24x7x365 Project Management Specialist
Project Design Consulting
For enterprise project management support, Progent can provide the services of senior information technology experts with decades of experience in IT management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management skills to help enterprise clients follow best practices to make sure major projects are completed on time and within budget.
IT Consultant SMS 2003 Upgrade
Outsourcing Microsoft SMS Server
Progent's Microsoft-certified experts provide small and medium size companies enterprise-grade consulting support for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for change and configuration automation. Configuration Manager 2007 is the new name for the update management solution formerly called SMS Server. Configuration Manager 2007 provides a variety of new features to Systems Management Server 2003 such as full automation, built-in Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent's certified engineers can show you how to use SMS Server or Configuration Manager 2007 economically for automated OS and application installation, security patch administration, software metering, and licensing reconciliation. Progent's consultants can also help your company to move efficiently from SMS Server 2003 to Configuration Manager.
Onsite Technical Support BlackBerry Exchange
Technology Consulting Services BlackBerry Wireless
Progent offers the services of RIM BlackBerry-premier experts who can help small businesses to plan, administer, and repair BlackBerry technology affordably and successfully, doing away with the requirement for an in-house BlackBerry specialist and reducing the expense and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-premier experts, Cisco CCIE engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient remote support model, provides small and mid-size companies a cost-effective option for integrating BlackBerry devices and software seamlessly into their information network.
SCDPM 2012 Backup and Recovery Troubleshooting
SCDPM 2012 Backup and Recovery Technology Consulting Services
Progent's Microsoft-certified consultants offer remote or in-person expertise to assist organizations of all sizes to plan, deploy, manage, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent offers occasional support for resolving particularly stubborn issues, or full project management support. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Windows Server 2022 Hybrid Solutions Onsite Technical Support
24 Hour Windows Server 2022 DNS-over-HTTPS Outsourcing
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Microsoft Dynamics Business Central Integration Support
Dynamics 365 AX Applications Consulting
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group webinar training customized to address your specific needs. Progent's consultants also can help you integrate and maintain a protected, reliable network foundation to support your ERP, MRP and accounting solutions.
IT Consultant 802.11x Wi-Fi Site Survey
WLAN Site Survey Technology Consulting Services
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, implement and debug a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that delivers the coverage, performance, density, Quality of Service, security, and roaming ability your company needs. Wi-Fi site survey services from Progent include online predictive analysis for designing a wireless network and on-premises site survey services for validating, tuning, and troubleshooting a functioning wireless network.
SQL Server Cluster Remote Troubleshooting
Non-stop Clustered Servers Online Technical Support
Progent provides Microsoft Windows Cluster Server consulting to help your company utilize fault-tolerant clustered servers that can provide 100% uptime. Windows cluster servers for zero-downtime systems include Windows Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By showing you how too build fault-tolerant clustered server environments based on Windows Server Cluster 2003, Progent's Premier Windows consultants make sure that your zero-downtime clustered servers are set up to maximize the business value of your computer system.
Consulting Services Network infrastructure patch management
Urgent Wi-Fi controllers patch management Specialist
Progent's managed services for software/firmware update management provide organizations of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints printers and scanners, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things devices such as sensors and health monitors.
Professionals ProSight Virtual Server Private Cloud Hosting
Private Cloud Integration Engineer
Progent's ProSight Virtual Hosting service offers advanced virtual server technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small companies with a complete information technology outsourcing alternative that improves network availability and protection, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have all of its software platforms and critical application servers hosted in a secure and reliable facility on a fast, high-availability virtual machine set up and supported by Progent's computer support professionals.
Consultants Catalyst Wi-Fi 6 AP Configuration
Cisco EWC for Catalyst 9100 AP Network Consultant
Progent's Cisco Catalyst 9100 Series 802.11ax Access Point consultants offer affordable remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Operations Manager Online Technical Support
Monitoring and Reporting IT Consultants
Small to middle size companies can now enjoy all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced network support programs, mid-size businesses can select a basic co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks world-class reliability, security and performance.
Exchange Upgrade Specialists
Microsoft Exchange Server 2010 Upgrade Specialist
Progent's Microsoft and Cisco-certified consulting experts can help you to assess the value of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and carry out a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick return on investment by increasing your workers' efficiency, lowering the cost of hardware and support, streamlining management, and integrating your key communications platforms.
Check Point 6000 Firewalls Auditing
Check Point SandBlast Security Contractors
Progent's Check Point Software firewall experts can help you design, configure, and manage firewall environments that rely on Check Point NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you maintain older Check Point firewalls or upgrade smoothly to Check Point's next-generation security gateways.
Shared Help Desk Ticketing Technical Support
Support Supplemental Service Desk
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Operations Manager Example Application
MOM Example Application
Before Progent's MOM-based solution, network problems were handled reactively, after workers complained about them. With the help of proactive, computer generated warnings and trend reports sent by Microsoft Operations Manager, Progent can now ward off system troubles before they becomes critical enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to offer small business IT systems enterprise-class service continuity, safety and productivity.
Cisco Expert wireless controller Network Consultants
Support Services 2500 Wireless Controller
Cisco's {Catalyst wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving Wi-Fi availability with rapid failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user type and locale. Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller solutions.
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