Progent's wireless site survey services make it easy to design, implement and debug a Wi-Fi network customized for your facilities, offering your business a WLAN that delivers the coverage, performance, density, QoS, data protection, and hand-off capability your business requires. Wireless survey services from Progent include online predictive modeling for planning a Wi-Fi network and on-premises site survey services for confirming, optimizing, and debugging an operational wireless network.
Progent's management team includes seasoned professionals with decades of background providing computer consulting, technical support, and long-term IT planning to organizations ranging in size from startups to Fortune 500 companies. Great service requires great people, and Progent is proud to have assembled a management staff that can provide businesses with the best service value available anywhere.
Progent's Cisco-certified SIP infrastructure consultants can help your business to design, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable remote or on-premises support to help businesses to move efficiently to an advanced unified communications network that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
Catalyst line of wireless controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless access points, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with fast failover, and hardening security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your business to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's certified SQL Server 2019 consultants can assist your organization to assess the advantages for upgrading to SQL Server 2019 and can deliver fast remote or on-premises access to experts in solution planning and integration, software programming, SQL Server management, and cybersecurity.
Progent can assist you to evaluate the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid solutions that transparently combine local and cloud products and services.
Progent provides small and medium size companies expert support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and SonicWall. Progent can help you design a detailed security strategy and select appropriate technologies from a variety of suppliers to support your security goals while sticking within your spending restraints.
Progent offers IT support for mid-size businesses with 100 to 250 network users. The medium size business or office has typically been an overlooked part of the market for IT support services. The cost structures and support delivery models of large outside support firms make them too costly for the ordinary small company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an information system whose advanced technology and sophistication are frequently similar to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office technology and 24x7 network monitoring, dramatically reduces the IT maintenance costs of a small-medium business while providing the mid-size company with enterprise-level service from professional, world-class experts knowledgeable in a wide array of midsized business technologies. If your mid-sized company or small business is searching for levels of network help appropriate by a mid-size office without paying big-company costs, call Progent.
Progent can provide the expertise of a veteran consultant with extensive hands-on experience configuring, maintaining, and enhancing video conferencing systems from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT management group, your Internet Service Provider, and your video conferencing technology supplier to help your company maximize the business value of your telepresence ecosystem.
Progent offers cost-effective remote consulting to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid cloud environments that seamlessly integrate Amazon AWS resources. Progent offers as-needed consulting to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and world-class security for your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Progent’s Cisco-Certified network consultants provide experienced PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat protection, and secure access services. Ranging from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of protection, performance and reliability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent’s Cisco consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Microsoft-authorized consultants can help you evaluate the business case for implementing SharePoint 2007, advise you on the most appropriate edition of SharePoint Portal Server for your application, offer configuration and deployment expertise, assist you to set up Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and customized application software to operate with SharePoint Portal Server 2007, develop a comprehensive security strategy that includes portal technology, and provide troubleshooting and Help Desk support.
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a broad range of economical online consulting services to assist your organization to manage and troubleshoot your existing Microsoft Office Word environment or help you to move to a current version of Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility problems between various releases of Office Word, interfacing Office Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and remote training sessions customized for individuals or groups.
If your company is developing UNIX or Linux software on a network that has Windows-based processors, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to focus on your field of high-value know-how without the constant hassle of managing your company information system. By using smart server monitoring and by providing remote and on-site assistance as your company needs it, Progent represents an economical solution for maintaining an IT network that features excellent availability, security, and performance. Progent's developer support services feature comprehensive it outsourcing, virtual infrastructure, online and in-person service and troubleshooting, proactive network monitoring services, and Helpdesk outsourcing.
Progent can assist your business to plan and execute a smooth migration from a Solaris-based information system to a network powered by Microsoft Windows and suited for running Microsoft's powerful office productivity products, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application experts can show you how to preserve your information and minimize productivity disruption by designing an effective transition strategy that protects your current investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of current infrastructure, transition planning and testing, Exchange migration expertise, data and application migration, and processor and storage transition and economization.
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage hardware. Barracuda Backup protects critical company data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help you to plan, integrate, operate and troubleshoot a BDR system built on Barracuda technology.
Progent's Wi-Fi site survey services make it easy to design, implement and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a wireless solution that delivers the coverage, performance, capacity, data protection, and roaming capability your company requires.
Progent's expert application designers and programmers can assist your business to build customizations to Microsoft Dynamics GP/Great Plains that support the unique needs of your business while retaining the advantages of Windows integration. Progent can also offer expertise with a selection of software development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent's Cisco-certified CCIE network experts can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Progent’s Cisco-Premier technology experts provide experienced PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from small, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and availability for business environments of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent’s Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Ekahau-certified Wi-Fi experts can assist your business to plan, implement, enhance, manage and troubleshoot a Wi-Fi solution optimized for your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal analysis.
Progent can help your business to design an upgrade to Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
If you have a company information system with 10 to 50 network users, Progent's IT outsourcing services save your company from dependence on an individual independent consultant while giving you cost-effective and dependable access to enterprise-class technical support. By providing network support service when you need it, offering specialized expertise for critical applications, delivering unique support such as 24x7 server monitoring, and billing only for support you use, Progent gives you an economical solution for maximizing the profitability of your small office information system. Progent is the smart way for small businesses to build and support a reliable and secure IT system and to benefit from quick access to the experienced consulting typically available only to enterprises who can support a large internal IT group.
Progent’s Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Microsoft Dynamics GP/Great Plains accounting offers analysis and reporting features that let you track all business processes, revenues and expenses, and market patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support services can enable you to design reports that allow you to analyze your business more completely, turning uncooked data into useful business information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to offer custom line-of-business application development and web commerce applications that work seamlessly with Microsoft Dynamics GP.
Progent can provide the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget.
Progent's Citrix-certified consultants can assist you to design, install, manage, and troubleshoot a virtual Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support consultants can assist your organization to administer and maintain a remote datacenter that offers high availability, enhanced security, and rapid recovery.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor family or help you migrate to more recent firewall/VPN technology. Progent can also enable you to design and implement a complete security strategy that can incorporate firewall/VPN devices and software, outsourced security and network protection services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for on-going technical support, administration, training, and security consulting.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point consultants offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's UNIX platform support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient single source to help you build and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These improvements favorably impact key facets of IT like manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you understand the potential business benefits of upgrading to Exchange 2013, create a cost-effective test and rollout plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.
Progent's experienced ransomware recovery experts can help your business to restore a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Configuration Manager automates software deployment and updating, centralizes compliance settings management, inventories network assets, guards against corporate data leakage, performs network health monitoring, allows secure end-user self service, and delivers a common control mechanism for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help you with any aspect of designing, implementing, operating and troubleshooting a SCCM deployment for local, cloud-based, or hybrid networks.
Progent's Microsoft-certified network engineers can assist you to assess the benefits of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and implement an efficient migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer quick payback by increasing your productivity, lowering the expense of hardware and service, simplifying management, and consolidating your key communications technologies.
Progent's Microsoft-certified Windows 11 consulting experts can provide an array of services for Windows 11 including cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, streamlined provisioning, and Help Desk services.
Progent's Microsoft consultants offer cost-effective remote support and development services to help your business to design, implement, administer, and troubleshoot SharePoint 2010 installations that can include web pages that can function as portals, extranets, document and media management applications, blogs, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other tools to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar office productivity applications like Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from previous versions of SharePoint or move a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 solution.
Progent’s Technical Response Center offers nationwide extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours telephone support and online secure computer access to isolate and resolve technical problems quickly and affordably. The scope of IT expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult network issues to qualified specialists as needed. For urgent problems, the Technical Response Center tries to answer your request for support within one hour.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating efficiently by tracking the health of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so any looming problems can be addressed before they can impact productivity.
Progent’s fault tolerant network experts offer non-stop computing support, disaster recovery planning, network load balancing, non-stop interoffice access, 24x7 Internet interface design, 24x7 data center consulting, and other 24x7 networking services to help your organization design a 24x7 network for strategic applications. Progent has the knowledge and experience to develop affordable, non-stop systems by deploying the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can help you design a high-availability mutli-location network with a fully redundant Internet interface and intelligent system load balancing.
Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated email/telephony solutions for businesses. Progent offers economical Microsoft Exchange Server consulting services to enhance email security and virus defense, provide high availability email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's certified Windows Server 2022 consultants can help your organization to design and carry out an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Network monitoring ordinarily consists of observing a network’s resource usage in order to identify data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that run under Linux and can be used to observe multi-OS networks where UNIX and Windows coexist. Progent's system integration consultants can show you how to use both these programs to tune and repair your network. Progent's UNIX consulting services provide small businesses and programmers help with administering and supporting UNIX and Linux systems that work with Microsoft-based products.
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and based on technology originally developed by Connectix, provides the performance needed to carry out hardware reduction, application migration, and server quarantine tasks through virtualization techniques in an enterprise-ready IT network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance ROI in software programming and piloting, upgrading from outdated mission-critical software, and hardware consolidation. Progent's certified Virtual Server experts can assist your company to evaluate and deploy Microsoft Virtual Server 2005.
Progent can assist you in all facets of your migration to Exchange 2016 such as designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to configure your Fortinet FortiGate security appliances to safeguard all your digital assets at the network edge, within the data center, at branch locations, and at the cloud edge.
E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of corporate email by offering constantly improved spam and virus blocking, policy management, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis tools as well as outgoing email testing to let you repair your email system and specify and regulate corporate security policy.
If you want to update your production web site, build internal webs for applications such as HR or worker education, design a high-impact web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's experts can also help you build and manage a safe, robust server and communications network, including remote and wireless access, to support your web solutions.
Progent can provide the support of a veteran consultant with extensive experience installing, maintaining, and enhancing telepresence platforms from leading vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network management team, your Internet Service Provider, and your telepresence technology supplier to assist your organization increase the strategic value of your video conferencing ecosystem.