Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, VoIP phones, and security cameras. Progent can provide the expertise of veteran Wi-Fi consultants who can help your organization to assess the value of Ubiquiti's UniFi products for your environment and assist you to design, install, administer, and maintain your UniFi solution.
Progent offers affordable remote consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and hardening security by detecting cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or on-premises configuration and troubleshooting services to assist you to plan, configure, upgrade, tune, manage and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless APs to accommodate your specific office design, building structure, and anticipated workloads.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
NetDocuments (NetDocs) is a cloud-based document management system designed for law practices. Progent can provide online access to NetDocuments consultants to help your law firm to design, deploy, manage, optimize, or debug a document management system environment powered by NetDocuments.
Progent offers the support of certified engineers as well as experienced software programmers, database administrators, project managers, network infrastructure architects, business continuity specialists, and certified security consultants to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your organization, set up test systems at your site or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and configure a cost-effective and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Access Point consultants can provide economical remote and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Cisco's Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving wireless availability with rapid failover, and strengthening security by detecting cyber threats and filtering traffic content based on user type and locale. Progent can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller technology.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent provides several essential kinds of Call Center services including Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your clients easy access to a reliable support group with extensive experience providing phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to company performance. Progent's target is to fix and not simply report problems.
Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both VoIP and PSTN telephony. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts can provide remote and onsite support services to help your company to manage and troubleshoot your existing Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that delivers a one-server platform for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting features, permits customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower costs and enhance availability. Progent's Microsoft consultants can assist you to design and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server.
Progent offers cost-effective remote access to an Oracle-certified MySQL administrator or application developer and can help businesses of any size to integrate and maintain MySQL in a dependable network environment that offers high levels of speed, scalability, and protection. Progent also has experience assisting businesses port databases from an Oracle environment to MySQL.
VMware's NSX virtual network platform allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire logical network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to design, configure, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and transmit email, search the Exchange global address list, copy addresses, synchronize appointments, and invite people to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also can provide customized onsite Entourage training.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's production servers in a solution that gives the highest level of availability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small businesses with mixed- platform environments to save significantly on the costs of capital equipment, system support, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
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Progent's CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
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Progent's Microsoft certified consultants can help your company to test Microsoft Windows 7 to verify application and driver compatibility and to check its performance and reliability operating with your applications. Progent can also help you to evaluate the likely business value of moving to Windows 7. If Microsoft Windows 7 fits your business, Progent can help you to plan and execute a non-disruptive deployment of Windows 7 from a an older version of Microsoft Windows.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that matches best with your company's goals. Progent can also help you with designing, deploying, administering and troubleshooting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Cisco's Meraki MS family of access and distribution switches are designed for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to assist your company to plan and implement an efficient network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, set up policies to ensure security and compliance, create and test a disaster recovery strategy, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking infrastructure.
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and maintaining messaging solutions for companies in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system offers compliance, service continuity, easy connectivity for remote and wireless users, efficient management tools, and seamless integration with telephony. Progent provides consulting and integration services for Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also assist small or mid-size businesses to migrate to Microsoft Exchange 2016 or Microsoft Exchange 2013.
Progent's certified relational database developers offer small and midsize businesses remote DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include software installation and integration, database architecture and programming, administration support, synchronization solutions, storage management, performance optimization, migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's Mac consultants can support the creative aspect of Macintosh computing by providing consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Progent's Apple Mac support consultants can assist you with a broad array of system foundation issues such as network architecture, remote and mobile access, internetwork communication, protection, and emerging technologies such as VoIP and high-speed wireless connectivity. For business networks based solely on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the complexity of planning, configuring, and supporting a system architecture that is robust, safe, efficient and aligned with your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN solution. Progent can also give you access to certified experts to help you with Cisco routers and switches.
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a group of network consultants based in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recover planning experts. Progent can also assist your business to plan and execute a move to the Flexential data center by providing services like planning system configuration, specifying hardware, system setup and testing, troubleshooting, streamling online management, and educating your network staff.
The Progent Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, creating efficient migration methodologies, evaluating and tuning performance, designing or verifying business continuity solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent clients without sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep vital network initiatives on schedule.
Progent's certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your company in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network security needs without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Progent's Sun Solaris family support services provide small businesses and developers support for managing and maintaining Sun Solaris systems that run with Microsoft-based technology. Progent can give your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and affordably.
Progent's Microsoft-Certified SQL engineers can provide an array of services to help small and midsize businesses to plan, configure, manage, and repair SQL Server 2008 systems so that they get the maximum strategic benefit from Microsoft's advanced database management platform. In addition, Progent offers expertise for system architecture, enterprise-wide security, and software programming to increase the business benefit of your IT network.
Configuration Manager 2016 automates application and device provisioning at scale, centralizes security and compliance settings control, keeps track of network assets, guards against corporate data leakage, performs network health monitoring, enables secure self service, and offers a single point of control for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.
Progent's Cisco certified wireless networking consultants offer affordable online and onsite support for both legacy and current 802.11ac Aironet Wi-Fi APs and Progent can assist you to design and manage wireless environments that incorporate indoor and outside/ruggedized Aironet APs.
24 Hour Internet Security and Acceleration Server IT Consultant ISA 2004 Support
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and manageability that your business needs.
Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of any size can afford a degree of protection that was once limited to large enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost service packages designed to help you to identify and resolve a most network issues before they can impact productivity.
Progent's certified Windows Server 2000 consultants offer computer help and information technology consulting services for the entire family of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, optimization, and support services include system design, installation, documentation, local and remote technical support, Help Desk outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
SQL Server 2014 includes major improvements in key areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services such as system design, deployment, management, troubleshooting, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent provides nationwide remote phone support and troubleshooting services for companies who run Apple macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft Windows technology. Progent's experts can provide Apple macOS and OS X users a range of IT services including desktop assistance, upgrading to the most recent edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote IT help offers optimum leverage for your information technology dollar by protecting client productivity and limiting the time billed for computer analysis and repair. Sophisticated remote support technology and skilled technicians and engineers combine to enable Progent to handle most IT issues without wasting time and expense by going to your site. In the vast majority of cases your network issues can be dealt with by telephone or via a combination of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP certified security specialists to help with the toughest network issues.
Cisco's Meraki family of access and aggregation switches are designed for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to help your company to plan and implement a productive network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management tools, configure policies to maintain compliance, create and test a disaster preparedness plan, and troubleshoot technical issues associated with any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of skill that IT security managers are expected to learn. CISM provides executive management the confidence that those who have earned their CISM credential possess the experience and capability to provide efficient security management and support consulting.
Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified engineering group to provide small businesses with a comprehensive IT outsourcing solution that improves network dependability and security, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and key application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual machine set up and maintained by Progent's computer service experts.
Progent's Microsoft-expert consultants can help your organization to enhance your servers and/or workstations from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of migrating to 64-bit processing, design an efficient upgrade strategy that minimizes operational interruptions, and offer inexpensive, professional remote help to aid your organization to configure 64-bit software and application programs on your existing computers.
Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses of any size to integrate Microsoft Office desktop and Microsoft 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless solution that offers quick return on investment and enables better business results. Progent can help you to integrate Microsoft Office or Microsoft 365 apps with each other and with additional core Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems with various versions of Office desktop and can provide live online instruction to individual users and groups.
Progent's certified wireless experts can help businesses of any size to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the performance, coverage, density, expandability, security and manageability needed for transparent connectivity between wireless and wired network infrastructure. Progent offers efficient remote and onsite consulting services for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and maintain deployments of indoor and outdoor/industrial Aironet APs.
Progent's Microsoft-certified consultants offer online and on-premises consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms like Cisco Video Interop Server. Progent's certified network security experts can help you design and verify a security strategy for your Skype for Business solution that meets regulatory requirements.
Progent's National Support Center offers national remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service experts offer telephone support and online secure computer access to isolate and repair technical problems rapidly and affordably. The scope of IT expertise available from Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult network issues to competent specialists as required.
Progent's Microsoft-certified engineers provide computer help and IT consulting services for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, integration, administration, and troubleshooting services for Microsoft Exchange 2003 Server include system design, installation, project management, onsite and off-site troubleshooting, Help Desk outsourcing, expert security consulting, and comprehensive IT outsourcing.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest level of availability and scalability and is also easy to move to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization technologies that enable small businesses with mixed- platform environments to economize significantly on the costs of capital investments, system maintenance, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Progent can provide the assistance of a certified VMware VCDX expert to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid cloud deployments. Progent offers advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that provide maximum uptime, fault tolerance, and application mobility.
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 environment to accommodate your evolving business needs. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Microsoft consultants can provide advanced expertise in implementing, using and troubleshooting all versions of Project Server and can deliver a broad variety of cost-effective remote support services based on proven best practices to assist businesses of any size to get all the benefits of this leading platform. Consulting support available from Progent include solution design, installation and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and customized online training.
Progent can deliver in-depth online consulting for all technical areas associated with small business IT networks and offers an array of strategic, on-demand services such as a part-time CIO to provide advanced IT design and negotiating skills, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for critical initiatives like office relocations oroperating system migrations, Cisco-certified consultants for designing fast and reliable infrastructure, certified security engineers to ensure information safety and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software developers to create, customize, or troubleshoot business applications.
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared PSA platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced network service packages, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small business networks world-class availability, protection, and performance.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Support services are provided at a substantial discount from Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex problems.
Progent can provide the support of RIM BlackBerry-premier consultants who can assist small organizations to plan, administer, and repair BlackBerry solutions economically and successfully, eliminating the need for an internal BlackBerry specialist and reducing the expense and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, provides small and mid-size businesses an efficient option for integrating BlackBerry devices and software seamlessly into their information system.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to offer a unified mechanism for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate efficiently from legacy releases of VMM, develop processes for building and installing VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your datacenter resources with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you evaluate the strategic advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide advanced Hyper-V consulting and VMware vSphere expertise.
Progent can provide remote and on premises consulting to help your organization with any aspect of business intelligence (BI) reporting from debugging or enhancing applications to planning and deploying a comprehensive business intelligence environment. Progent's management reporting experts can assist you to maintain your current reporting environment, assist you to upgrade reports from a legacy reporting product to a modern one, and deliver as-needed online training to meet your specific requirements. Progent's business reporting and analytics professionals offer expertise in all popular business intelligence reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and fixing Microsoft SCOM environments and offer companies of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to fix critical issues detected by Microsoft SCOM 2012.
Progent's Microsoft experts provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and deployment management. Configuration Manager 2007 is the new name for the update management platform previously called Systems Management Server. Configuration Manager 2007 offers a range of new features to Systems Management Server including full automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent's certified engineers can help you use Systems Management Server or Configuration Manager 2007 effectively for streamlined operating system and application installation, security patch administration, application metering, and licensing compliance. Progent's consultants can also assist you to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Google Android, and other personal devices.
Progent's Microsoft-certified experts can provide small and midsize companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a common spot for your workers or customers to access, manage, share and interact with relevant information, files, and applications and to communicate with other people. It enables faster and more intelligent decisions, more efficient access across teams and more economical business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible within and outside an organization. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge they've created in a manner that makes data convenient to locate, retrieve and apply.
Microsoft Office Communications Server provides IM and Real Presence as part of an extensible, world-class solution featuring enhanced protection, seamless integration with popular Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and improved business efficiencies, enhanced worker productivity, and better IP security with this easy-to-manage, highly available solution. Successful deployments of Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the benefits of Office Communications Server throughout your whole corporation.
For businesses with a mix of Apple Mac and Microsoft Windows desktops, there are two basic alternatives for using Microsoft Windows-dependent applications on an Apple Mac: an external connection to a physical Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a remote Microsoft Windows-powered computer to run Windows applications and access network resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you are able to use Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist your company to manage these solutions for running Microsoft Windows applications on your Apple Macs and can in addition assist your business to assess and configure other solutions for Windows PC emulation.
MS Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade package featuring enhanced protection, transparent integration with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved operational efficiencies, enhanced worker productivity, and stronger intellectual property security with this easy-to-administer, highly available solution. Effective deployments of Office Communications Server require careful planning and consideration prior to installation. Progent's Microsoft-certified professionals can provide the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your entire corporation.
Progent's Cisco-certified wireless technology experts can help you to deploy, administer, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend reports sent by MOM, Progent can now fix network issues before they grow to be serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers suspect that the problems exist. Progent has expertise with MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class reliability, safety and performance.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters located up to 185 miles (300km) apart. Progent's team of seasoned IT experts can help you to design, deploy, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network, and testing your MetroCluster disaster recovery solution to show compliance with industry standards and government requirements.