IT Help for Mid-size Companies
Flexential Tampa Internet Data Center
Onsite Consulting Services
Additional Topics of Interest
Mobile Laptop Network Consulting Companies
Telecommuting Small Business Outsourcing IT
Progent's remote access and smartphone synchronization experts can assist you to design and deploy connectivity solutions for remote desktops, laptops, and smartphones so they integrate seamlessly with your information network, enabling your business to improve the productivity of your off-site workers.
SharePoint programming Consulting Services
Custom Software Contract Development
If you need assistance writing, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progent's team of programmers, relational database designers, and project managers can help make sure you get the job completed on time and within budget. Progent's experienced software developers offer cost-effective and efficient online help for jobs as simple as writing VBA scripts for Office Excel or as large as rolling out line-of-business database applications built on SQL Server or MySQL.
GIAC Certified Information Assurance Security Organizations
Information Assurance Security Consulting
GIAC was established in 1999 to validate the skill of information technology security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer help with all of the security disciplines addressed under GIAC certification such as evaluating network vulnerability, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Consulting Services OS X Technical Support
Mac Configuration Consult
Progent offers national remote help and troubleshooting services for companies who run Apple Mac environments or whose information systems include a combination of macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and OS X clients a variety of services including desktop assistance, migration to the current version of Mac OS X from other earlier versions of Mac, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or moving to Apple's iCloud. Online technical support offers maximum return for your IT budget by protecting client productivity and shortening the time charged for network repair services. Sophisticated remote support utilities and experienced service specialists and engineers allow Progent to solve the majority of IT issues without squandering time and expense by going to your location. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of telephone help and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISA and CISM premier security specialists to assist with the toughest network problems.
Microsoft SQL Server 2012 Consultant Services
Remote Support Services Microsoft Denali
Progent can provide the support of Microsoft-certified engineers and experienced database application programmers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and security consultants to help your business to assess the potential benefits of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Tracking Service Costs Remote Consulting
Microsoft and Cisco Certified Expert Support Outsourcing Tracking Service Costs
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local support organizations who offer minimal documentation or specifics of services done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the support reports sent by each consultant to each customer. The practice of documenting and organizing support records allows more effective support and avoids a slew of typical misfortunes such as when a service client is virtually held captive to a consultant who refuses to release the keys to the kingdom.
24/7/365 Microsoft Exchange 2016 Upgrade Technical Support
Professional Exchange Server 2016 Migration
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Largest SQL Server 2017 Mobile Reports Consultants
24-Hour Specialist SQL Server 2017 Development
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of migrating to SQL Server 2017 and can assist you to design and carry out a cost-effective migration of your databases and applications to any network architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from as-needed design review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget.
ProSight Reporting ConnectWise Manage Ticketing On-site Technical Support
Onsite Technical Support ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting is an expanding suite of in-depth reporting tools designed to work with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
IoT device patch management Consultant
Professional Google Android patch management
Progent's managed services for software/firmware update management provide organizations of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices scanners, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Windows and UNIX Consult
Engineers UNIX, Windows
If your business has a UNIX or Linux network or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can assist your whole enterprise in a wide array of security topics such as security administration procedures, security architecture and models, connection control products and techniques, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISA and CISSP define the basic skills and worldwide standards of knowledge that information security managers are required to possess. These certification provide executive management the assurance that those who have achieved their CISM or ISSAP certification have the experience and theory to deliver effective security management and consulting services.
Conti ransomware recovery Specialist
Netwalker ransomware recovery Consulting
Progent's experienced ransomware recovery consultants can help your business to restore a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
wireless IP phones and Meraki APs Setup and Support
wireless VoIP phone integration Support and Integration
Progent's Wi-Fi VoIP phone configuration and troubleshooting experts offer online and onsite support to help you build and administer a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
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Shared Call Center Economics Professionals
Award Winning Co-managed Support Desk Costs Support and Help
Progent's Help Desk outsourcing and co-sourcing service programs help companies to reduce costs and improve productivity.
Microsoft Live Communications Server Specialist
Microsoft Experts Live Communications Server IT Consultant
Microsoft Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade package offering advanced security, seamless integration with additional Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved business efficiencies, increased worker productivity, and stronger IP security with this simple-to-manage, highly available solution. Successful implementations of Microsoft Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-authorized consultants can deliver the expertise needed to realize all the benefits of Microsoft Office Communications Server throughout your whole organization.
24-7 Consultant Skype for Business video conferencing
24x7 Consultants Skype for Business Front End Pool
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network voice communication. Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support services to assist your company to manage and repair your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to design and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Largest Information Assurance Firewall Configuration
Security Incident Response Engineers
GIAC was founded in 1999 to validate the knowledge of network security experts. GIAC certifications are recognized by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for all of the network security services addressed under GIAC certification such as auditing network security mechanisms, event handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
NLB Testing Consulting
Award Winning VLAN Test Lab Specialist
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers without adequate internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical IT initiatives on schedule.
Symantec VPN Security Auditing
Symantec Security Security Contractors
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or help you migrate to more recent firewall/VPN solutions. Progent can also enable you to design and execute a complete security plan that can incorporate firewall/VPN devices and utilities, outsourced security and network defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop resource for on-going technical help, maintenance, education, and security expertise.
Hosting for Virtual Servers Consulting Services
Hosting for Virtual Servers Consultant
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum level of dependability and expandability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting options are built on proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and network administration while achieving world-class reliability and an unprecedented level of vendor independence.
Specialist Microsoft Proxy Server
After Hours ISA 2004 Standard Edition Server Troubleshooting
Progent's Microsoft-certified ISA Server consulting experts have extensive experience configuring ISA Server-based security solutions for IT networks with multiple sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your information security requirements without adversely limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Computer Consulting Microsoft ISA Server
ISA Server Consultant Services
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with many offices, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts can assist your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network security requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Postini Support
Postini Consulting
E-Mail Guard is Progent's affordable anti-spam and anti-virus managed service that gives small companies world-class defense against spam, viruses, directory harvesting, and other forms of email-borne attacks on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-based spam filtering and virus defense services that stop email assaults before they are able to penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, irrespective of server vendor, hardware technology, or geographic location.
CCIE Expert Certified Onsite Technical Support Cisco Virtual Private Network
Technical Consultant Cisco RADIUS Security
Cisco's network security and offsite connection products for small companies provide a comprehensive line of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP certifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align most closely with your business goals.
Network Consultants Hornetsecurity Altaro VM Backup and Hyper-V
Hornetsecurity Altaro VM Backup Restore Consulting
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to help you to plan, deploy, optimize and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup.
System Center 2016 and Skype for Business Integration Computer Consulting
Computer Consultants SCCMM 2016
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to remediate critical issues uncovered by SCOM 2012.
Integration Support Adaptive Security Appliances
Online Troubleshooting ASA
Progent's Cisco certified networking experts can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Exchange 2007 to Exchange 2010 Upgrade Consultant
Microsoft Exchange Server 2010 Migration Consult
Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises support to carry out your migration to Exchange Server 2010, produce comprehensive documentation of your new messaging system, educate your network support staff and users to get them up to speed quickly on Microsoft Exchange Server 2010, and offer continuing management consulting and engineering help. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Professional Dynamics GP SSRS
Microsoft Certified Expert Dynamics GP SSAS Professional
Dynamics GP/Great Plains accounting includes analytics and reporting features that allow you to track all operations, sales and spending, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support expertise can help you create reports that allow you to analyze your business more thoroughly, converting uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver custom line-of-business application development and web commerce applications that work transparently with Dynamics GP/Great Plains.
Palo Alto Networks App-ID Computer Security
Palo Alto Networks PA-7000 Series Firewalls Protection
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewalls to provide a modern cybersecurity ecosystem that spans your on-premises and cloud-based resources and guards all users anywhere with any endpoint device.
ProSight Remote Network Infrastructure Monitoring Consulting
Setup and Support Network Performance Troubleshooting
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their networking hardware such as routers, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends alerts when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding devices that require important software patches, or identifying the cause of performance bottlenecks.
Technology Professional VMware Server Consolidation
Consultancy VMware Hy7brid Cloud
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.
System Center 2016 and Exchange Integration Troubleshooting
System Center 2016 and SSRS Reporting Information Technology Consulting
Small to mid-sized companies can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced network support programs, small and midsize organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks world-class availability, security, and performance.
Consultants Hermes ransomware recovery
Consultancy ransomware business recovery
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Support and Integration CentOS Linux
24x7x365 Consultants Slackware Linux
Progent's Linux consulting experts offer small and mid-size companies and developers support for administering and supporting Linux systems that run with Microsoft-based technology. Progent can give your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise offers you a convenient single source to help you create and maintain a secure and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining Windows with major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
SQL Server Integration Services Design Firms
SSIS Programming
Progent offers remote and onsite consulting to help your organization with any facet of business intelligence reporting from troubleshooting or modernizing reports to designing and deploying an advanced business intelligence environment. Progent's BI consultants can assist your company to maintain your current reporting system, help you to migrate reports from a legacy reporting platform to a current solution, and deliver as-needed online training tailored to your individual needs. Progent's management reporting consultants can provide expertise in the leading BI reporting tools such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.
Microsoft Experts Lync Server 2013 conference bridges Engineers
Lync Server 2013 and Cisco UC Specialists
Progent's consultants can help your company to assess the benefits of Lync Server 2010 for your environment and can help you to design and carry out a deployment of Microsoft Lync Server 2010 that consolidates the administration of IM and Presence and increases the productivity of your office employees, telecommuters, and mobile workforce. Progent can in addition help your company to carry out a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can run Microsoft Lync Server 2010 to enhance the collaborative functions of Microsoft Office applications, and offer training and continuing support for Lync Server 2010 and other Microsoft products.
SQL Server 2019 Computer Consultants
Emergency Network Consultants SQL Server 2019 Development
Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a cohesive intranet system.
ProSight ECHO Hybrid Cloud Data Backup Services Computer Engineer
Remote Data Backup and Restore Services Professionals
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed solution for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables rapid recovery of critical files, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can assist you to recover your business-critical data.
Check Point 3000 Firewalls Audit
Top Quality Check Point UTM-1 Edge Testing
Progent's Check Point experts can show you how to select and configure Check Point Firewall and VPN utilities and hardware powered by Check Point Software's security platform to offer an affordable and efficient security defense for your information network. Progent can also show you how to integrate other Check Point products including Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and provide a central stop for on-going network support, administration, education, and design expertise.
Configuration ProSight Ransomware Recovery
Endpoint Virus Immunization Remote Support
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools from SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.
24/7 Windows Mobile 7 Consult
Emergency Consultancy Blackberry
Progent's professionals provide expertise in multiple disciplines related to mobile networking including network architecture, Activesync, wireless security, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's certified professionals can save your business time and expense by using their wireless expertise to show you how to select and configure wireless connectivity technologies that fit the needs of your company. Progent can also tune your IT architecture so that wireless appliances work more reliably.
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