Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop pilot systems and rollout strategies, install Windows Server 2008 with your network environment and applications, train your support personnel how to use enhanced management utilities, and deliver ongoing consulting and support via budget-friendly alternatives such as Contact Center service and remote technical assistance.
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of wireless APs, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and hardening data security by identifying threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller technology.
Progent's Windows 11 consulting experts offer a range of services to support Windows 11 such as Microsoft 365 solutions, mobile management, telecommuter access, data and identity security, automated provisioning, and Help Desk services.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's seasoned ransomware recovery experts can assist you to reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock.
Progent offers cost-effective remote and onsite support to help companies of any size to move all or part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
If your business has a UNIX, Linux, or Sun Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-premier consultants can assist your whole enterprise in a broad range of security areas such as security management procedures, security design and models, connection control systems and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and CISSP stipulate the fundamental competencies and international standards of knowledge that network security professionals are expected to possess. These certification provide IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and theory to deliver effective security management and engineering services.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate up to half of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it.
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these devices. Progent still offers consulting assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to move up to more current firewall technology available from Cisco. Progent's Cisco technology experts can help you design and carry out an efficient migration to Cisco ASA 5500-X Series firewalls following industry best practices.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the health of critical assets.
Progent's Microsoft-certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that is based on a self-hosted network model or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized management and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Progent can assist you to design and carry out an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services for both on-premises and Azure assets.
Progent offers quick access to the expertise of seasoned Wi-Fi specialists who can assist you to assess the advantages of Ubiquiti UniFi wireless APs for your business and assist you to plan, deploy, manage, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to select, provision, and position Ubiquiti UniFi Wi-Fi access points for your required coverage and performance.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of the time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it.
Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to advising you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects involving areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can help you define efficient procedures and policies to manage handheld computers and smart mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security plan that includes standards, procedures and IT products to keep your IT network protected.
Progent can assist you to evaluate the many subscription options available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid ecosystems that transparently combine local and cloud products and services.
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike many independent consultants or small service organizations who offer scant documentation or specifics of services performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support reports sent by each consultant to each customer. The practice of documenting and archiving service activity results in more effective support and avoids a variety of common misfortunes such as when a service client is effectively held hostage to a consultant who refuses to release vital service information.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local support organizations who provide minimal documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports sent by each consultant to every customer. The practice of documenting and archiving service records allows more effective support and avoids a slew of typical problems such as when a service customer is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to design and carry out a smooth migration of your current SQL Server environment to any network architecture including local, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from on-demand architecture assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and repairing Microsoft SCOM solutions and can provide organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to more recent firewall solutions. Progent can also enable you to design and execute a comprehensive security strategy that can include firewall and VPN devices and utilities, outsourced security and network defense services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your single resource for on-going network support, administration, training, and security expertise.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to fix serious problems uncovered by SCOM 2012.
Progent offers clients access to engineers who have been awarded some of the IT industry's most prized credentials. Progent thinks that customers have the right to know that their computer service consultants have formal training as well as broad practical field experience so that Progent's clients can use Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for substantially better vendor support than is available to non-certified service providers, enabling Progent to deliver customers a higher level of computer service. In other cases, major certifications such as CISA or ISSAP for network security can help corporate customers to demonstrate compliance with regulatory requirements by engaging the services of accredited IT professionals.
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft ISA Server 2006 and provides a easily administered web gateway that acts as a one-server platform for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows customized reports generated by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft engineers can assist you to plan and carry out test and production deployments; integrate Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also help your organization to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and migration strategies, optimize your network for local, multi-location, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security strategy, automate network administration, assist with application development, and generate and validate a DR/BC plan.
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Progent's experienced ransomware recovery experts can help your business to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, speed and manageability that your company requires.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for key applications by offering unified, cross-platform monitoring of IT resources deployed throughout local datacenters and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite support to help organizations of all sizes to design, integrate, optimize, update and repair SCOM 2016 deployments. Progent can assist you to move to Operations Manager 2016 from earlier releases of Operations Manager or from different monitoring products, or combine a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Cisco-Premier network management consultants can assist you to run Cisco's management utilities alongside a selection of powerful third-party applications to create a complete network management solution in order to keep your environment operating smoothly, conserve limited resources, guard your data, revive rapidly from hardware failure or deliberate assaults, and allow you to add or repurpose network resources intelligently and affordably as your company grows.
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent's non-stop interoffice connectivity and fault tolerant system connection professionals can help small businesses create fault tolerant Interoffice connectivity through fully redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office connections based on fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide economical 24x7 interoffice connectivity.
Progent's Microsoft-expert engineers can help your organization to update your workstations from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of migrating to 64-bit PC desktop computing, plan an affordable upgrade strategy that reduces operational disruptions, and offer inexpensive, professional online help to aid your company to install 64-bit PC desktop operating systems and applications on your existing hardware.
Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other Exchange components to lower hardware costs and administrative hassle. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote support to help your small businesses to assess the potential advantages of Exchange Online, plan a solution that fits your business needs and budget, implement a non-disruptive migration from your existing Exchange organization to one that includes Exchange Online, train your IT staff and end users, and deliver ongoing consulting and troubleshooting.
Progent can provide the services of a certified consultant with expertise integrating technology from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, configure, expand, or maintain a telepresence solution that preserves your investment and optimizes the business value of your IT network. Progent can also provide the expertise of infrastructure consultants who can assist companies of all sizes to create and troubleshoot a communications network that provides the speed, reliability, security, and scalability you need to accommodate your telepresence solution.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and repair a network-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit programs which you intend to keep as well as the latest 64-bit editions of software you plan to install.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E WAP consultants can provide affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center solution.
Progent's Microsoft Office and Microsoft 365 experts can help businesses to integrate Office desktop and Microsoft 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless solution that provides fast ROI and promotes improved business outcomes. Progent can help you to integrate Microsoft Office or Microsoft 365 applications with each other and with additional key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems between various versions of Microsoft Office and offers customized online instruction to individuals and teams.
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the top customer satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your business better solutions for your information network.
Progent's proven ransomware recovery experts can help you to rebuild a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent can help you to create, deploy and manage a backup plan based on MSP360 Backup technology to protect your assets residing on any leading public cloud. Progent can provide monitoring and remote management to prevent data loss caused by human miscues, computer error, ill-intentioned insiders, and malware attacks such as ransomware.
Progent's certified security consultants can run NodeZero-powered penetration tests to verify your security defense tools and policies are properly set up and effective.
Progent can assist you to plan and implement a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across onsite and Azure assets.