Flint, MI Remote Help from World-class Computer Service Experts
Progent's computer troubleshooting services can deliver your Flint, MI company affordable and dependable access to enterprise-class IT engineers. By providing IT consulting service when you require it, providing specialized knowledge for critical applications, offering unique support such as 24x7 network monitoring, and charging only for services you use, Progent offers your Flint, Michigan company an economical alternative for optimizing the productivity of small office information systems. Whether you maintain an onsite datacenter, connect to cloud-based resources, or manage a hybrid cloud/on-premises solution, Progent is the smart way for organizations and local governments to create and support a robust and safe IT system and to benefit from quick availability of the skilled help typically restricted to enterprises who are able to afford a large in-house IT group.

For larger businesses, Progent can provide co-sourcing support to reinforce the technical skills of your in-house IT support staff. This can reduce expenses and minimize technical risks for major IT initiatives such as application programming, disaster recovery planning, security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition provide access to certified consultants to help your company to design and execute a sensible cloud strategy.

Key Products and Technologies Supported by Progent for Business Networks in Flint, Michigan
Progent's group of industry certified support professionals offers help for virtually all aspects of network technology found in companies of all sizes. Areas served by Progent in and around Flint include:

Service Delivery Alternatives Available for Flint, Michigan Companies
Progent has a selection of alternatives for providing small companies with affordable computer services for troubleshooting, system architecture, hosting services, and IT management outsourcing. Progent's paradigm for providing computer support is built on the Help Desk Call Center structure common to larger IT support groups. Progent's Contact Center Service Model ensures rapid support, comprehensive service records, consistent follow-through, and strict expense monitoring across an array of network support delivery alternatives that include remote repairs, in-person support, high-end consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center provides urgent and routine online service for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the U.S. and worldwide. Progent's certified service professionals can assist customers to analyze and fix network problems without the cost or time loss of travel for onsite service calls. The experience of Progent's IT engineers allows them to resolve most IT issues quickly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate trouble tickets to advanced subject matter experts. Progent offers a streamlined, web-based registration process for new customers to address emergency situations and Progent charges per minute with no sign-up fees or time minimums, so you are invoiced only for the assistance you receive. Specialists available remotely include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Learn more details about Progent's online network support services.

  • Onsite Service
    Progent offers onsite computer support for signed-up customers in major metropolitan areas in the U.S. Progent's onsite service personnel can work in conjunction with Progent's online service experts to deliver small businesses the best of both worlds: onsite service professionals when you require them plus the remote expertise of Progent's seasoned team of IT engineers, security professionals, and business application developers. The response time for on-site support visits is usually less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent client for onsite service. Learn more details concerning how to sign up for Progent's onsite computer support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide small businesses a comprehensive solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve challenging problems. For details, see Help Desk Services.

  • IT Consulting Services
    Progent provides small businesses affordable access to enterprise-class IT professionals who can provide assistance with critical products and technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network infrastructure, company-wide network security consulting, fault tolerant network consulting, virtual server solutions, plus configuration, programming and support for business software such as financials, ERP, business analytics, sales automation, and office productivity suites. Progent can provide assistance with short-term projects including site relocations and massive system upgrades, longer term initiatives like business analytics application development and customization, database application development and DBA services, and web design, continuing services such as Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for IT infrastructure monitoring and network administration, or emergency response such as data restoration and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for critical business applications like Exchange Server and Microsoft SQL to provide small and midsize companies with greater degrees of availability, protection, and recoverability than is feasible with the class of internal data center that is achievable for most small companies. Since Progent utilizes the same data centers that host the equipment of many of the world's largest information technology organizations, Progent can save you the investment in creating and managing the systems needed for world-class cooling, electrical failover, and redundant Internet connectivity. For managed applications, Progent can also see to it that upgrades and revisions stay current, protection and performance is constantly monitored, and systems and data files are regularly backed up and available for full and prompt restoration. Find out additional information concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small organization's production servers in a setting that not only delivers the highest degree of dependability and extensibility but that is in addition simple for clients to transfer to another service provider or to bring in-house whenever your circumstance calls for it. Progent's Private Cloud hosting service is founded on mature virtualization techniques that allow small businesses with mixed environments to benefit significantly on the costs of capital equipment, system support, and network management while achieving world-class dependability and an unprecedented degree of vendor alternatives. In contrast to conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally managed service, can support the mixed- platform and non- standardized environments common with small companies, and retains ownership of the software licenses in the customer's possession so that moving to a different virtual host is fast, reliable, and inexpensive. This eliminates becoming a captive to a specific hosting provider while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers expert remote support to help companies of any size connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to design and administer hybrid environments that support Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that seamlessly combine local IT assets as well as public clouds. To help you to incorporate cloud services with networks, Progent offers a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and integration services, Amazon Web Services cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of background providing advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis technology to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack progression including protection, detection, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within one agent managed from a single control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup processes and allows fast recovery of critical data, apps and VMs that have become unavailable or damaged as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information. Find out more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, enhance and troubleshoot their networking appliances such as switches, firewalls, and access points as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating tedious network management processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that require critical updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top data security companies to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a cleaner Active Directory system. Both also come with one year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, better compliance with information security requirements, more efficient utilization of IT assets, faster problem resolution, more reliable backup and restore, and increased uptime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's preparedness to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective security and backup/recovery environment that aligns with your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the baseline system software and productivity programs used by most small and medium-size businesses. As a Cisco-authorized partner, Progent also offers help for an ever more complex collection of network products including firewalls, switches, routers, VoIP options, and wireless access. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-certified security engineers, CISA-certified security audit consultants and GIAC-qualified information assurance professionals offer a business-wide perspective on network protection and can assist with advanced security projects like Security information and Event Management (SIEM) solutions to help enterprises comply with business guidelines and statutory requirements for network data security and reporting.

The scope and size of Progent's engineering team bring a powerful set of benefits to companies wishing to increase the productivity of their IT network within an affordable budget. These advantages include:

  • Best Industry Methodology
    Progentís staff of Microsoft and Cisco Premier consultants average more than ten years of real-world industry background, at the front lines of IT service, executing a wide range of IT tasks for an extensive mix of customers. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support personnel. This guarantees that you get not just expert IT help, but also a consultant with field-tested approaches for resolving real-world network problems rapidly. Read more concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to charge for remote service and on-premises visits per minute. Consequently, you pay just for delivered support. Progent does not demand a higher rate for after-hours or emergency service, and Progent does not bill for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no service activation charge and asks no monthly commitment for services delivered during regular business hours. Many support firms demand substantial minimum payments or charge in increments of a quarter hour or more. Progent's small billing granularity avoids big bills for fast solutions. Another benefit of granular pricing is that customers will be less inclined to allow less critical problems to fester until they become big problems. Read more concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of IT Support
    Progent has developed a comprehensive service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or local service organizations who provide scant documentation or specifics of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports sent by each staff member to every client. The discipline of documenting and archiving support records allows more efficient service and eliminates a variety of typical problems such as when a service client is effectively held hostage to a consultant who wonít let go of vital service information. Read more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to handle technical issues that are within their scope, Progent can concentrate on delivering high-value skills where Progent has little competition. Small businesses who utilize independent service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more reliable, secure, and efficient. Read more concerning Progent's knowledge transfer services.

Contact Progent
In case your Flint, Michigan business needs to get in touch with Progent for network outsourcing, consulting, or tech support, phone 800-993-9400 or refer to Contact Progent.

Fast Online Network Support
For fast remote help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

  • 24 Hour CISSP Certified Cybersecurity Manager Technology Professional CISSP Auditing
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    Progent's Wireless Consulting Services provide a fast, economical option for companies of all sizes to integrate, manage and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progentís Microsoft certified consultants offer small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical software quickly and reliably to appropriate workers, lower product costs and adhere to licensing agreements by understanding usage profiles, improve Windows protection by increasing your awareness of vulnerability and by delivering critical patches, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently exploiting the management capabilities incorporated into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch administration, and resource monitoring management including software and hardware inventory.

  • Configuration Video Conferencing Immersive Telepresence Online Support
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    The Progent Test and Training Lab at the QTS Colocation Center is available for testing line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent customers without adequate internal resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.

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    ProSight Email Guard Content Filtering Consultancy

    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.

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    Progent's veteran team of IT consultants and subject matter specialists have extensive background delivering online and onsite assistance for organizations of all sizes who need to integrate Android phones into their IT systems so that users can communicate and collaborate from virtually anywhere. Progent has the range of skills to resolve technical problems that involve numerous vendors and that represent a combination of legacy and current information technology. Progent offers budget-friendly remote consulting to help you with any stage of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to resolve particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT initiatives on time and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones and tablets securely and productively.

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    Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own brand as a seamless extension of your network services staff.

  • Immediate 64-bit Processing Consultant Services 64-bit Upgrade Support
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  • Microsoft Office 2003 Data Recovery
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    Progent's pricing policy is to charge for online service and on-site visits by the minute. As a result, you are charged only for delivered services. Progent does not impose a higher rate for off-hours or emergency support, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel except for urgent support where on-site work is less than four hours. In addition, Progent applies no startup charge and asks no retainer for support services provided during normal business hours. Many service organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for fast repairs so you will not be tempted to allow simple problems to stay unaddressed.

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    Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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    Specialist Private Cloud Hosting for Virtual Data Centers

    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are built upon mature virtualization technologies that enable small and midsize companies with mixed- platform environments to save dramatically on the costs of capital investments, system support, and IT administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.

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    Server growth puts pressure on network budgets and administrative resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of servers and faster ROI, more leveraged utilization of servers, streamlined operations, enhanced network availability, and easier management. Common usage scenarios for virtual machines are resource consolidation, economical hosts for line-of-business legacy applications based on obsolete operating systems, and inexpensive quarantine of software development or pilot testing environments from on-line systems.

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    MS Office Communications Server provides Instant Messaging and Real Presence in an extensible, world-class package offering enhanced security, transparent compatibility with popular Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated business efficiencies, enhanced individual productivity, and stronger intellectual property protection. Microsoft Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts offer remote and on-premises support and mediation services for your Office Communications Server environment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and carry out a smooth upgrade that will add significant strategic value to your information network

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  • Outlook autodiscover Integration Support Integration Office 365 mail flow
  • Outsourcing Microsoft Operations Manager System Center MOM Consultants
  • Postini Technical Support Services Anti-Virus Support and Integration

  • Colocation Setup and Support
    Co-Location Technical Consultant

    Progentís colocation center IT services are designed for businesses with equipment housed at Internet Data Centers or data center colocation hosting sites and in need of on-demand in-person service at the colo facility plus off-site help from Microsoft and Cisco Premier Certified professionals. Progent offers a complete array of IDC and IDC and colo consulting services including system architecture analysis, Windows and UNIX server integration and support, tech support for server and telecommunications networking, design and deployment of high availability configurations, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and planning fault tolerant server and storage cluster configurations.

  • Private Cloud Solutions Professionals Specialists ProSight Virtual Machine Hosting
  • Private Clouds for Small Businesses Professionals Professional Private Cloud Hosting

  • Hermes ransomware protection and recovery Consultants
    Technology Professional ransomware preparedness audit

    The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The interview is designed to evaluate your company's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information concerning your current AV defense and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective security and backup environment that reduces your vulnerability to ransomware and aligns with your company's needs.

  • Microsoft and Apple Implementation Support Genesee County Michigan
  • Problem Escalation Through Teamwork Network Repair Service Microsoft Solutions Framework Project Methodology Computer Outsourcing Consultants
  • Professional Microsoft SQL 24-7 Upgrading SQL Server 2008
  • QTS/Herakles Internet Data Center Consultants QTS/Herakles Data Center Specialist
  • RHCT Technical Support Firm Computer Service Companies Microsoft Certified Professional (MCP)

  • ISA Server Professional
    Internet Security and Acceleration Server Setup and Support

    Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can assist you to plan, install, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your company requires.

  • Recruit Cisco Consultant Part Time Jobs Microsoft MCSE Remote Support Jobs
  • Remote Consulting Microsoft Exchange Server 2010 Microsoft Experts Technical Consultant Exchange Server 2010 Upgrade
  • Remote Consulting VMware Security ProSight Virtual Machine Security Specialist
  • Remote Management Consultant Services Remote Management Professionals
  • Remote Monitoring and Reporting Remote Technical Support Microsoft System Center Operations Manager Consultant Services
  • Remote Troubleshooting Windows Server 2008 R2 Windows Server 2008 Active Directory Consulting
  • Risk Monitoring Consulting On-site Support Risk Assessment
  • SCVMM 2012 XenServer Network Consulting SCVMM 2012 Reporting IT Consultants

  • Top Rated Great Plains Consulting Services
    Microsoft Financial Software Outsourcing

    Dynamics GP/Great Plains 2010 accounting is a comprehensive business management solution that integrates information and processes throughout your business, communicates easily with other solutions, and connects workers, clients and suppliers regardless of time or location. Designed for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to set up and manage a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company exploit the full power of Microsoft Dynamics GP 2010.

  • SMS Migration Consulting Microsoft SMS Specialists
  • SQL Server Capacity Planning Expert Development Development Companies SQL
  • SQL Server Replication Engineer Microsoft SQL Server Consulting Services
  • Service Desk Sharing Technical Support Virtual Support Desk IT Consulting
  • Services Linux Cisco Expert Computer Service Companies FreeBSD

  • Instruction Office Excel for Mac
    Top Ranked Mac Office Excel Classes

    Progent can provide one-on-one training customized for people who want to broaden their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for macOS and Mac OS X applications.

  • Services macOS Infrastructure After Hours Mac Networking IT Services

  • Computer Tech Microsoft Office 2000
    Microsoft Office 2000 Systems Consultant

    Progentís IT outsourcing services provide affordable computer support for small businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your network engineering services can contain costs and eliminate risks, permitting network service budgets to increase in a more linear and controlled fashion than is feasible by building up a bulky, knowledgeable internal IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available system architecture for your vital business software powered by Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.

  • SharePoint Consultant On-site Support SharePoint
  • SharePoint Engineer SharePoint Server Remote Support
  • Small Business 100 Access Point Computer Consulting Small Business 100 Access Point Support Services
  • Small Business Access Points Computer Consultants Small Business WAP300 AP Technical Support Services
  • Small Business WAP131 Computer Consulting Small Business WAP561 Remote Consulting

  • Engineers Security Architecture
    Security Consultant CISSP-ISSAP Certified

    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous examination and extensive work with network security architecture. ISSAP security experts have comprehensive knowledge of access control systems and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.

  • Small Company Computer Engineer Small Business Network IT Consulting

  • Consultant Services Help Desk
    Help and Support Help Desk Process

    The Helpdesk service model adopted by Progent's Technical Response Center offers small organizations an efficient option to reliance on independent service individuals by offering extensive technical knowledge accessible to numerous engineering teams, optional 24x7 access to urgent assistance, escalation capability to world-class engineers for solving the most difficult problems, service consistency and reliability, prompt follow-up overseen by seasoned IT service managers, a selection of easy-to-use techniques for initiating service tasks, plus excellent process transparency made possible by trouble ticket tracking and available via a web portal.

  • Small Office Specialists Small Business Small Business IT Consultant

  • Dynamics GP/Great Plains Online Support
    Consultant Services Microsoft GP/Great Plains

    Dynamics GP 2010 accounting software is a comprehensive business management platform that integrates information and operations across your company, interfaces seamlessly with other applications, and brings together workers, clients and suppliers regardless of time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can help you set up and maintain a robust, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your company exploit the full power of Microsoft Dynamics GP/Great Plains 2010.

  • Flint Burton Small Business Network Technical Consulting
  • Specialist Desktop Monitoring Technology Consulting Services ProSight Patch Management Automation

  • Barracuda Backup Restore Computer Engineer
    Barracuda Backup Encrypted Appliance Remote Technical Support

    Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup safeguards vital company data produced locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to help your business to plan, configure, operate and repair a backup and disaster recovery solution built on Barracuda Backup.

  • Specialist Office Word forms Office Word and PDF Consultancy
  • Specialist network piloting Lab Top Ranked Consulting network piloting Lab
  • System Center 2016 and Windows Server 2016 Remote Technical Support System Center 2016 Professional
  • Technical Support Remote Workforce Collaboration Software Work from Home Collaboration Consultant Services

  • 24x7 Wireless Security Inventory Consultant
    Consultant Services Information Risk Evaluation

    Progent has put together two low-cost service packages designed to allow small businesses to receive an independent network security assessment from a premier security consultant. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your network from outside your firewall to determine possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert runs a network scan from a secure machine inside your firewall to assess vulnerabilities to inside attacks. The two security inventory packages are set up and run from a protected remote location.

  • Technology Professional Computer Security Vulnerability Evaluation Security Assessment Professional

  • 24x7x365 ProSight Private Cloud Hosting Services Services
    Private Cloud Integration Services

    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in a solution that delivers the highest level of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management services are based on proven virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.

  • Telecommuting Microsoft Consultant Telecommuting Job Freelance Cisco Consulting Job Opportunity
  • Teleworker VoIP Support and Integration At Home Employees IP Voice Troubleshooting
  • Top Information Technology Consulting Company Office 365 Integration Firm Excel 2016
  • Top MS Windows Small Business Server Remote Consulting After Hours Support and Setup MS Windows Small Business Server
  • Top Quality Endpoint Monitoring and Reporting Support Services Remote Support Services Remote Server Management
  • Top Quality SQL Server 2012 Online Support Services 24-Hour Help and Support SQL Server Analysis Services
  • Flint, Genesee County Microsoft and Cisco Experts
  • Top Ranked Office 365 Single Sign On IT Consultants Office 365 and on-premises Exchange Configuration
  • Train Live Online Office Excel Top Quality Online Crystal Reports Training Professional
  • Urgent Security Auditing Juniper NetScreen VPN Consulting Juniper NetScreen 5200 Firewall
  • Victoria, Australia Top Rated Microsoft MCITP Engineer Employment Opportunities Microsoft Engineer Telecommuting Jobs Queensland, Australia
  • Virtual Machine Hosting Specialist Biggest Professional Private Cloud Solutions

  • 24 Hour Connecticut Business Computer Server Companies
    Mississippi Outsourced IT Support

    Progentís Technical Response Center (TRC) provides national extended hours remote troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone help and online direct computer connection to isolate and resolve technical problems rapidly and affordably. The scope of IT experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the toughest problems to competent experts as needed. For critical issues, the TRC tries to answer your request for service within one hour.

  • Wave 2 Wi-Fi controller Network Consulting 24-Hour prime infrastructure Computer Consultant

  • Consulting Microsoft Project Server Scheduling
    Urgent Services Microsoft Project Server Reporting

    Progent's Microsoft-certified consultants can provide in-depth support in implementing, using and debugging any edition of Project Server and can deliver a wide range of cost-effective online consulting services following proven best practices to assist businesses of all sizes to receive all the advantages of this powerful project management solution. Services available from Progent include solution planning, installation and migration, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.

  • Web Site Developer Firm Custom Web Coding

  • Top Microsoft Consulting Windows 2003
    Windows 2003 Server Help and Support

    Progent's Microsoft-certified Windows 2003 Server consultants can provide computer help and expert consulting services for the entire line of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Windows 2003 upgrade, configuration, update, and support services include system design, deployment, project management, in-person and remote technical support and repair, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.

  • WiFi Management Technical Support 802.11ac Migration Outsourcing
  • Windows 10 Compatibility Testing Integration Firm Windows 10 Migration Small Business IT Consulting Firms
  • Windows 7 Training Onsite Technical Support Microsoft Expert Setup and Support Windows 7 Help Desk
  • Microsoft and Cisco Support Firms Flint, Genesee County
  • Windows Security Small Business Network Support Flint Burton Emergency Phone Support Small Business IT Outsourcing Firms
  • Windows Server 2000 Upgrade Windows 2000 Server Remote Technical Support

  • Online Cisco Certified CCIE IT Consulting
    Cisco CCIE Remote Computer Setup

    Progent's Cisco CCIE network infrastructure consultants can assist you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software consulting.

  • Wireless Security Technology Professional Security Audit Services
  • Flint Microsoft and Apple Network Documentation
  • wireless IP phones and Cisco Unified Communications Manager Integration Wi-Fi IP phone integration Technical Support Services

  • Office 365 authentication Remote Troubleshooting
    Office 365 AD FS Onsite Technical Support

    Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget.

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