Flint, MI Remote Help from World-class Computer Troubleshooting Experts
Progent's computer network help services can provide your Flint, MI company low cost and reliable access to Microsoft and Cisco certified computer experts. By providing network consulting service when you need it, providing advanced knowledge for vital applications, delivering value-added services such as automated server monitoring, and invoicing only for support you use, Progent offers your Flint, Michigan business an economical option for optimizing the productivity and profitability of small-scale office networks. If you maintain an onsite datacenter, connect to cloud infrastructure, or manage a hybrid cloud-and-local network, Progent is the smart way for businesses to build and support a reliable and safe information network and to benefit from quick availability of the experienced consulting ordinarily restricted to corporations who are able to maintain a large in-house information technology group.

For mid-size and large businesses, Progent offers co-sourcing and project management services to supplement the technical skills of your internal IT support personnel. This can reduce expenses and minimize technical risks for major projects such as application development, business continuity planning and testing, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can also offer access to certified experts to help your company to plan and execute a sensible cloud computing strategy.

Main Practice Areas Serviced by Progent for Business Networks in Flint, Michigan
Progent provides the services of qualified experts for all aspects of information technology deployed in small and midsize organizations. Technologies serviced by Progent's consultants include:

Service Delivery Alternatives Available for Flint, Michigan Businesses
Progent has a selection of options for providing small and midsize businesses and local governments with affordable IT services for technical support, consulting, and IT management. Progent's paradigm for providing IT support services is based on the Help Desk structure common to larger IT groups. Progent's Help Desk Call Center Support Model promotes rapid support, comprehensive service documentation, consistent follow-through, and strict cost monitoring across an array of network support delivery options that include remote repairs, in-person support, and top-level consulting.

  • Remote Support
    Progent's Technical Response Center provides urgent and routine remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and globally. Progent's certified service experts can help clients to analyze and fix network issues without the expense or delay of on-premises support calls. The experience of Progent's network consultants makes it possible to handle the majority of IT issues rapidly. For the most challenging problems, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to advanced subject matter experts. Progent offers a convenient, web-based signup process for new clients to accommodate emergency network problems and Progent charges per minute with zero startup charges or minimums, so you are invoiced only for the assistance you get. Specialists available remotely include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security professionals. Learn additional details concerning Progent's remote computer troubleshooting expertise.

  • Onsite Support
    Progent provides on-site computer assistance for registered customers in larger cities in the United States. Progent's on-site support technicians can work in tandem with Progent's remote support engineers to give small companies the ideal combination: hands-on service professionals when you need them as well as the on-line help of Progent's worldwide team of network consultants, security specialists, and business application programmers. The response time for on-site service calls is usually under 24 hours. Progent requires no start-up or retainer charge for becoming a Progent client for onsite service. Find out more details concerning how and why to register for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that manages all aspects of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers service desk support at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging problems. For details, see Help Desk Services for Small Businesses.

  • Help Desk Sharing Services
    Progent's Help Desk Co-management services make it possible for your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's roster of certified technical support technicians and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution based on the leading PSA tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting. To learn more, visit Progent's Help Desk sharing services.

  • IT Consulting Services
    Progent provides small and midsize businesses budget-friendly access to enterprise-class IT professionals who can provide assistance with vital technologies including Microsoft Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network design, consulting services for Horizon3.ai's NodeZero PEN test platform, company-wide network security engineering, high availability it system engineering, server virtualization strategies, plus integration, programming and training for business programs such as financials, ERP and MRP, reporting, CRM, and productivity software. Progent can provide assistance with one-time projects such as office relocations and major system migrations, longer term initiatives such as customizing a legacy MRP system to a modern MS Dynamics or Dynamics 365 package, database application development and administration support, and web development, continuing support including Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for network health monitoring and network administration, or urgent response like data restoration and virus cleanup.

  • Network Infrastructure Consulting Expertise for Teleworkers
    Progent can assist small and medium-size businesses to plan, configure and troubleshoot the network infrastructure for a remote workforce. Areas of network infrastructure where Progent's experts can deliver assistance include secure and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure (VDI) software, router integration, Wi-Fi LAN design and implementation, and reliable Internet connectivity. To find out about Progent's infrastructure expertise for remote workers, refer to network infrastructure support services for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting services for the entirety of a small company's production servers in an environment that not only provides the top degree of dependability and scalability but that is also convenient for clients to transfer to a different service firm or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting service is founded on proven virtual server techniques that permit companies with mixed environments to save dramatically on the costs of hardware, infrastructure support, and IT management while achieving world-class dependability and an unprecedented degree of vendor options. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally administered package, can handle the multi- OS and loosely standardized networks common with smaller businesses, and retains ownership of the licenses in the client's hands so that moving to a new virtualized system is quick, safe, and affordable. This eliminates ending up a prisoner of a single hosting service while still offering all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide advanced online consulting support to help businesses of all sizes integrate their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to design and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid network models that seamlessly combine local resources along with public clouds. To assist you to incorporate cloud services with networks, Progent offers a range of cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than two decades of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Management
Progent's low-cost ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical files, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, optimize and debug their networking hardware such as routers, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that require important updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading information security vendors to provide web-based control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management staff and your Progent consultant so any potential problems can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hosting environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) system. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include easier network management, improved compliance with data security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and less downtime. Learn more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance consultant. The interview is designed to assess your company's preparedness either to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup environment that meets your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the core system software and productivity applications important to the majority of small and mid-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an ever more sophisticated collection of infrastructure technologies including firewalls, switches, routers, voice-over-IP options, and wireless access. In addition, Progent's CISSP-Premier security consultants, CISM-authorized security professionals, CISA-authorized security audit consultants and GIAC-authorized information assurance professionals offer a company-wide view of system security and can assist with advanced security programs like SIEM solutions to help companies meet business standards and statutory regulations for IT information protection and reporting.

The breadth and size of Progent's engineering team bring a powerful array of advantages to organizations wishing to maximize the productivity of their IT system within a realistic budget. These advantages include:

  • Best Industry Methodology
    Progent's team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional experience, at the front lines of network support, executing a broad variety of technical projects for a large mix of businesses. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support team. This guarantees that you get not only world-class IT capability, but also a support engineer with proven methods for fixing real-world IT problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to charge for online support and on-premises visits per minute. As a result, you are invoiced just for received support. Progent does not demand a higher rate for off-hours or priority support, and Progent does not charge for travel except for emergency calls where on-site time is less than four hours. Also, Progent imposes no sign-up fee and requires no retainer for services provided during normal working hours. Many support firms demand substantial minimum payments or charge in increments of fifteen minutes or longer. Progent's small billing granularity does away with big invoices for fast repairs. An additional benefit of granular invoicing is that your company are not tempted to permit minor issues to fester until they grow into big problems. Find out more details about Progent's value pricing for IT outsourcing.

  • Full Reporting of Delivered Services
    Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local support firms who provide minimal documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation given by every staff member to every customer. The discipline of detailing and organizing support records allows more efficient service and eliminates a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to let go of vital service information. Learn more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent faces little competition. Small companies who utilize independent service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and proven processes to make their networks more reliable, protected, and efficient. Find out additional information concerning Progent's knowledge transfer services.

Contact Progent
In case your Flint, Michigan business wants to get in touch with Progent about network outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.

Immediate Online Network Support
For fast remote assistance, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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  • Les Kent has a 35-year history of successful network integration, executive administration, marketing, and operations. He has shown a talent for creating elegant information technology solutions during his time as as a system architect, programmer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and major enterprises.

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    Progent's Cisco Catalyst 802.11ax Wireless Access Point experts offer economical online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.

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    Progent offers the expertise of certified consultants and seasoned database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security professionals to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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    Progent's high availability system consultants offer reliability support, disaster recovery services, network load balancing, 24x7 interoffice access, fault-tolerant Internet connection design, non-stop data center consulting, and other 24x7 operations support to help your small business design a 24x7 network for line-of-business applications. Progent possesses the background to design economical, fault-tolerant networks by deploying the expanding suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-location network with a fully redundant Internet interface and intelligent system load balancing.

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    Progent can assist small and mid-size companies to provision their offsite workers with efficient integration with cloud services.

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    Progent's Microsoft-certified experts can provide a variety of network consulting services to help companies of all sizes to deploy, manage, and support IT systems that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help create test environments to evaluate Windows 8.1 and develop and execute Windows 8.1 deployment plans following industry best practices.

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    Progent's Cisco-authorized network experts can help you design an affordable, 24x7 Internet connection solution that can deliver 24x7 Internet access via a broad array of fault tolerant Internet network products and services including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to help you apply the latest technology for fault tolerant Internet access to build a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections.

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    Progent's Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's roster of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.

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    Progent's Check Point Software firewall consultants can show you how to design, deploy, and administer firewall solutions built around Check Point Next Generation firewall appliances and Check Point's cloud-based security services. Progent's consultants can also assist you support older Check Point firewall models or migrate smoothly to Check Point's modern firewalls.

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    Progent's Microsoft-certified professionals offer technical support and network consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and support services for Microsoft Exchange 2003 Server include planning, deployment, project management, local and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.

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    Progent can provide affordable online access to IT engineers skilled in a wide array of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent offers expertise for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help you to deploy, upgrade, or maintain data backup systems for a range of environments including on-premises, edge to datacenter, cloud-based, or a mix.

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    ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses advanced remote monitoring and management technology to keep your network running efficiently by checking the state of vital devices that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that all potential issues can be addressed before they can disrupt your business.

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    Progent's Microsoft-certified consultants can show you how to evaluate the economic case for deploying SharePoint Portal Server 2007, advise you on the appropriate edition of Microsoft SharePoint Server for your circumstances, offer setup and integration services, help you to set up Microsoft SQL Server as a back-end database manager, optimize your network integrity, integrate your standard and customized application software to work with SharePoint 2007, develop a comprehensive security plan that incorporates portal technology, and provide maintenance and Help Desk support.

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    Progent has two decades of experience helping small and mid-size businesses to plan, deploy, optimize, administer, and troubleshoot computer networks that support a remote workforce.

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  • Exchange Online and on-premises Exchange Support and Integration
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    Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.

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    If your business operates a UNIX, Linux, or Solaris network or a multi-OS network, Progent's CISA and CISM-premier security specialists can help your entire organization in a wide range of security areas such as security management procedures, security design and strategies, access management systems and methodology, applications development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISA and CISM stipulate the fundamental competencies and international standards of knowledge that network security professionals are expected to possess. These accreditations offer executive management the assurance that those who have earned their CISM or CISSP qualification have demonstrated the experience and knowledge to offer effective security support and consulting help.

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  • .NET Web Application Outsourced Programming
    Largest ASP.NET Development Companies

    If you want to update your production web site, create internal websites for purposes such as HR or employee education, design a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's experts can also show you how to build and manage a safe, robust server and communications network, including off-site and wireless access, to run your web tools.

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    Progent can assist businesses of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the typical mistakes small companies make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android handhelds.

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    Progent can help your business in all facets of your migration to Microsoft Exchange 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, network appliances such as switches and wireless access points, and IoT devices like alarms and robotics.

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    Progent delivers the services of Microsoft and Cisco-Premier IT consulting experts to show customers affordable alternatives to help businesses maximize the value of Microsoft and Cisco products. For networks that range from small offices to nationwide corporations, Progent's network consultants can show you how to enhance your information system's e-mail architecture, protection, availability, performance, and IT management.

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    Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and implement an efficient migration to Windows Server 2022 that features high availability and that uses an on-premises deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.

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