Low-cost Network Support from Microsoft certified Consultants for Companies in Flint, MI
By offering professional support when you require it, making available specialized expertise for key business applications, offering innovative services like virtual data center hosting, billing only for help you receive, and requiring no setup or retainer fees for standard services, Progent allows your company to maximize the business value of your information system and cut service costs. Progent recognizes that information system protection, reliability, and performance are just as critical to small companies as to major corporations but that smaller organizations lack the economy of scale to spend aggressively in information technology and internal support groups. Progent's fundamental value proposition is that no network consulting firm can equal Progent's capability to provide the network support your business requires when you require it and at a cost you can afford.
For medium-size and enterprise companies, Progent can provide co-sourcing and project management services to add to the technical skills of your internal IT service team. Co-sourcing can cut costs and minimize technical risks for major IT initiatives such as software programming, disaster recovery planning, security evaluations, office consolidations, or software migrations.
Progent can also offer the services of accredited consultants to help your business to plan and implement your cloud computing strategy.
Core Technologies Supported by Progent for Flint, Michigan Business Networks
As a Microsoft-certified Partner consulting company that maintains a world-class group of Cisco Premier CCIE network infrastructure consultants and Apple Computer certified consultants, Progent provides urgent assistance and affordable remote consulting to Flint, MI small businesses for a broad array of information technologies such as:
Service Delivery Options for Flint, Michigan Companies
Progent offers a selection of alternatives for providing small and midsize businesses with affordable computer services for troubleshooting, consulting, hosting services, and network administration. Progent's paradigm for providing IT support services is built on the Help Desk Call Center structure familiar to larger IT support organizations. Progent's Help Desk Support Mechanism ensures rapid response, thorough service records, dependable follow-up, and tight cost control across an array of network support delivery modes that include remote repairs, on-premises support, top-level consulting, as well as server hosting.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
- Online Service
Progentís Technical Response Center (TRC) provides emergency and routine remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's certified support professionals can assist customers to analyze and fix hardware and software problems without the expense or delay of on-premises service visits. The experience of Progent's network consultants allows them to handle most IT problems quickly. For complex problems, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to world-class specialists. Progent provides a convenient, web-accessible signup procedure for first-time clients to accommodate emergency situations and Progent charges by the minute with zero sign-up fees or time minimums, so you pay only for the assistance you receive. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers. Learn additional information concerning Progent's online computer support services.
- On-site Support
Progent offers onsite computer support for signed-up customers in larger cities in the United States. Progent's on-site service personnel can work in tandem with Progent's remote service experts to deliver small and midsize companies the optimal solution: in-person service technicians when you require them plus the remote expertise of Progent's worldwide team of IT consultants, security professionals, and business software programmers. The wait time for on-site support visits is usually less than one business day. Progent requires no sign-up or retainer charge for registering as a Progent client for onsite support. Find out more details about how and why to register for Progent's onsite network support.
- Help Desk
Progent's Helpdesk Outsourcing Services are intended for small and midsize companies who need prompt and dependable access to an online Contact Center with effective telephone support, online troubleshooting capability, and sufficient technical strength for full escalation. Because smaller businesses usually have tight information technology funds and can spare little management attention for dealing with network support, Progent's Help Desk Call Center Outsourcing Services can be the most efficient option to make sure that business information systems stay up and running. Learn more concerning Progent's Help Desk Call Center outsourcing services.
- Consulting Expertise
Progent provides small and midsize companies affordable access to enterprise-class IT professionals who can deliver help with vital technologies such as
- Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network design, company-wide network protection consulting, high availability it system design, virtualization strategies, plus integration, programming and support for small business software such as financials, ERP, management reporting, CRM, and productivity packages. Progent can help with one-shot projects such as site relocations and major system migrations, extended projects such as business information software programming and support, database software development and administration support, and web design, continuing support such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for IT infrastructure monitoring and system management, or urgent response such as data restoration and virus cleanup.
- Application Hosting
Progent offers hosting for mission-critical applications such as Exchange Server and Microsoft SQL Server in order to provide small businesses with greater degrees of dependability, security, and recoverability than is feasible with the class of internal data center that is realistically affordable for the majority of small and midsize organizations. Because Progent utilizes the same data centers that support the equipment of some of the world's largest information technology companies, Progent can eliminate the investment in creating and maintaining the systems needed for enterprise-class environmental control, power failover, and redundant Internet access. For managed applications, Progent can also see to it that patches and revisions stay current, security and efficiency is constantly monitored, and systems are regularly archived and available for complete and rapid restoration. Find out additional information concerning Progent's hosting for Exchange and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service offers complete hosting for all of a small company's servers in a setting that not only provides the highest degree of availability and expandability but that is in addition simple for customers to transfer to another support firm or to move in-house when your situation calls for it. Progent's Private Cloud hosting service is built around mature virtual server techniques that permit small businesses with mixed environments to benefit significantly on the costs of capital equipment, system maintenance, and IT administration while getting world-class dependability and an unprecedented degree of vendor flexibility. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-based applications in one centrally administered solution, can handle the mixed- OS and non- standardized networks typical of small businesses, and retains ownership of the licenses in the client's possession so that moving to a different virtualized host is fast, reliable, and inexpensive. This eliminates ending up a captive to a single hosting provider while still offering all the cost savings related to SaaS hosting alternatives.
- Hybrid Cloud Planning and Integration Consulting Services
Progent can provide expert online consulting to help companies of any size connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that seamlessly combine physical IT assets along with public clouds. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Progent's value-priced ProSight suite of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to defend endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the entire threat lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that addresses your company's specific needs and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical data, apps and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, track, reconfigure and debug their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding devices that need important updates, or resolving performance issues. Learn more about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading data security companies to provide web-based control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system running efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT staff and your Progent engineering consultant so all looming problems can be addressed before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, better compliance with information security regulations, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and less downtime. See more information about ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's preparedness either to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your current AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup system that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.
Why Progent Is the Smart Alternative for Flint, Michigan Businesses
Progent's size, breadth and depth of information technology expertise, and familiarity with enterprise IT consulting enable small and midsize companies to avoid the pitfalls related to over reliance on small support firms or independent consultants.
Teaming with Progent's Experts enables your business to:
- Avoid Over Reliance on Freelance Consultants
For IT support, small companies sometimes depend excessively on freelance consultants. Though freelance service providers carry lower expenses than more substantial support organizations and can afford to bill nominally lower rates, individuals are sometimes too busy to respond quickly to critical problems. If an independent engineer is occupied with another client, ill, on vacation, or in training, the absence of replacement personnel may require your business to wait for help in case of a crisis. As your small business grows, system unavailability or difficulties with line-of-business applications get more costly. The money you believed you were saving on an independent consultant can evaporate fast because of lower productivity. In addition, when independent consultants confront new technologies, the unavailability of a big consulting group to rely on for assistance forces them to train with the meter running while your company winds up footing the costs for their ongoing education.
- Gain Access to Experts in Complex Network Issues
Many small service organizations or independent engineers focused on small company network support may excel at providing routine fixes but don't have the seasoning to deal efficiently with complicated IT environments that have a variety of platforms, numerous offices, Voice over IP systems, mobile workers, integrated financial and operational software, data-driven web sites, and specialized business applications. Progent's experience with global companies and Progent's large group of experts can benefit your business because enterprise networks are inherently complicated, integration issues require in-depth understanding of in many technical disciplines, and reaching a high degree of robustness, reliability, and security calls for industry-tested leading practices.
- Build a Firm Foundation for Growth
Small businesses typically begin with an IT system implemented on a shoestring budget. Without a proper architecture, a sequence of ad hoc repairs commonly get thrown on top of a tenuous structure. As a business evolves, reliability and scalability issues can hinder the success of the business. Such environments require thorough evaluation, smart strategic planning, and broad-based expertise to migrate to an IT infrastructure that can provide the reliable foundation to meet current business requirements and ease downstream expansion.
- Team with Solution Finders, Not Product Vendors
Small companies require guidance and education to navigate through an ever more complex array of IT options available for accelerating business growth and enhancing efficiency. They do not need a network engineer or service organization that tries to sell them a product. Progent eliminates conflicts of interest by not reselling hardware and software. Progent provides services and expertise exclusively. This permits Progent to match technical support services with the genuine needs of clients. Mixing network support and product reselling can result in a conflict where the recommended solution is built around a preselected vendor rather than being based on the true requirements of a small business.
If your Flint, Michigan business wants to get in touch with Progent to find out about network outsourcing, consulting, or technical support, call 800-993-9400 or go to Contact Progent.
Immediate Remote Technical Help
For immediate remote help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).