Fast, Low-cost Online Network Help for Flint, Michigan Small Companies
For more than two decades, Progent has focused on providing world-class computer support services to clients who have small-business budgets. Progent has built a unique service solution that features a low-overhead, seamless virtual office infrastructure, sophisticated remote repair tools, a substantial pool of consultants accredited in a broad range of technical disciplines, a Help Desk Call Center operational model that promotes efficiency and ensures follow-through, a worldwide team of remote support experts, on-site support dispatching for the majority of most zip codes in the U.S., and a company ethos focused on fixing network problems in the shortest time and at the lowest cost to clients.

For mid-size and large businesses, Progent offers co-sourcing support to add to the subject matter expertise of your internal IT support staff. This can reduce expenses and minimize technical risks for major projects like software programming, disaster recovery planning and testing, security audits, merging datacenters, or technology migrations.

Progent can in addition offer the services of accredited consultants to assist your company to design and implement a sensible cloud computing strategy.

Primary Products and Technologies Supported by Progent's Consultants for Companies in Flint, Michigan
Progent's national group of world-class experts provides help for virtually all facets of information systems found in businesses of any size. Areas served by Progent in Flint include:

Support Delivery Options for Flint, Michigan Businesses
Progent has a selection of alternatives for providing small and midsize companies with affordable IT services for technical support, consulting, hosting, and IT management outsourcing. Progent's paradigm for providing IT support is based on the Call Center operational structure familiar to larger IT groups. Progent's Contact Center Service Mechanism promotes rapid response, thorough service records, reliable follow-through, and tight expense control across an array of network service delivery alternatives that include remote repairs, on-premises help, top-level consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center offers emergency and routine remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and worldwide. Progent's seasoned service experts can help clients to troubleshoot and fix network issues without the cost or delay of travel for onsite support visits. The experience of Progent's network consultants makes it possible to resolve the majority of network problems rapidly. For the most challenging issues, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to world-class subject matter experts. Progent offers a convenient, web-based signup process for first-time clients to accommodate emergency network problems and Progent bills per minute with no sign-up fees or time minimums, so you are invoiced only for the support you receive. Specialists available remotely include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and GIAC-certified security engineers. Find out additional information concerning Progent's online network troubleshooting services.

  • Onsite Service
    Progent provides onsite technical assistance for signed-up customers in major metropolitan areas in the U.S. Progent's on-site support personnel can operate in tandem with Progent's remote service experts to give small companies the best of both worlds: onsite service technicians when you require them as well as the remote help of Progent's seasoned staff of IT consultants, security professionals, and business software programmers. The wait time for in-person support calls is typically less than one business day. There is no sign-up or retainer charge for registering as a Progent customer for on-premises support. Find out more about why to register for Progent's in-person computer support.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent provides service desk support at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex issues. To learn more, visit Help Desk Services for Small Businesses.

  • Consulting Services
    Progent offers small and midsize companies affordable access to enterprise-class consultants who can deliver assistance with critical technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, network security consulting, fault tolerant network engineering, virtual server strategies, plus configuration, programming and support for small business software including accounting, ERP, business analytics, CRM, and productivity suites. Progent can provide assistance with one-time projects such as site moves and massive system upgrades, longer term initiatives like management analytics application programming and support, database application development and DBA services, and web development, on-going support including System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network monitoring and system management, or emergency response like disaster recovery and virus removal.

  • Application Hosting
    Progent can host mission-critical applications such as Exchange Server and SQL Server in order to provide small and midsize businesses with greater degrees of availability, protection, and performance than is feasible using the class of in-house data center that is practical for most small and midsize companies. Since Progent utilizes the same data centers that support the gear of some of the world's largest IT companies, Progent can save you the expense of building and managing the infrastructure needed for world-class cooling, power backup, and uninterruptible Internet connectivity. For managed applications, Progent can also see to it that upgrades and revisions stay current, security and efficiency is constantly tracked, and systems and data files are regularly backed up and ready for full and rapid recovery. Learn more about Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting services for the entirety of a small organization's servers in an environment that not only provides the top level of availability and scalability but that is also convenient for clients to transfer to another support firm or to bring in-house when your business situation warrants it. Progent's Private Cloud hosting is founded on tested virtual server technologies that allow companies with multi-vendor networks to save significantly on the expense of capital equipment, system maintenance, and IT management while achieving world-class availability and an unprecedented degree of vendor flexibility. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in a single centrally administered package, can support the multi- platform and non- standardized networks typical of smaller businesses, and retains ownership of the software licenses in the client's hands so that moving to a different virtualized system is fast, safe, and affordable. This eliminates ending up a captive to a specific hosting service while still offering all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Services
    Progent can provide expert remote consulting support to help companies of all sizes connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid environments that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that combine local IT assets as well as public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of public cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure planning and deployment services, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud integration consulting. Progent has more than 20 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Remote Network Monitoring and Management
Progent's low-cost ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to address the entire malware attack progression including protection, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry information protection standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent can also assist your company to install and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become lost or corrupted due to component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, monitor, optimize and debug their connectivity appliances like routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating tedious management activities, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that require important updates, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading information security vendors to provide centralized control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that any looming problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to get an objective assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include easier management, improved compliance with information security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent information assurance expert. The interview is intended to help evaluate your company's preparedness to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient security and backup system that aligns with your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Choice for Flint, Michigan Businesses
Progent's staff size, breadth of information technology skill, and experience with enterprise network support allow small businesses to avoid the problems associated with excessive reliance on thinly staffed service organizations or individual engineers.

Teaming with Progent enables your small business to:

  • Prevent Excessive Reliance on Individual Consultants
    For IT services, smaller businesses sometimes depend excessively on independent consultants. Although individual service engineers have lower expenses than larger support organizations and can typically bill nominally smaller rates, freelancers are often too busy to respond rapidly to critical network problems. If a freelance consultant is busy with different customer, sick, on travelling, or in class, the absence of replacement staff may force your company to go without assistance during an emergency. As your company expands, system downtime or problems with line-of-business programs become more costly. The dollars you thought you were conserving on a freelancer can disappear fast due to lost output. Also, when freelance engineers confront new problems, the lack of a large engineering team to rely on for advice forces them to learn with the meter running while your business winds up with the costs for their ongoing training.

  • Gain Access to Experts in Sophisticated Information Technology Solutions
    Many small service organizations or independent engineers who concentrate on small business network support may excel at providing connect-the-dots solutions but lack the seasoning to deal efficiently with complicated IT configurations with mixed operating systems, numerous sites, VoIP systems, remote clients, interconnected financial and analytical software, eCommerce, and specialized business applications. Progent's background with global companies and Progent's large team of specialists can benefit your company because big-company networks are inherently complex, support issues demand in-depth knowledge in numerous technical areas, and reaching an acceptable level of stability, reliability, and protection calls for industry-tested leading practices.

  • Create a Solid Foundation for Seamless Growth
    Small businesses often start with an IT system implemented on a shoestring budget. Lacking a carefully designed architecture, a sequence of band-aid fixes often get thrown on top of a tenuous foundation. As a business evolves, stability and expandability problems can hinder the productivity of the business. Such networks require proper evaluation, smart business analysis, and in-depth expertise to migrate to a network environment that can provide the solid foundation to meet current business needs and ease downstream growth.

  • Partner with Solution Finders, Not Product Resellers
    Small companies require direction and education to navigate through an ever more complex array of IT alternatives available for enabling growth and enhancing productivity. Businesses do not need an IT engineer or support firm that tries to sell them a product. Progent eliminates conflicts of interest by not reselling hardware and software. Progent offers consulting and services only. This allows Progent to align consulting services with the genuine interests of customers. Combining network consulting and product selling can result in a situation where the recommended solution is based on a predetermined technology instead of being driven by the actual needs of a client.

How to Contact Progent
In case your Flint, Michigan company needs to get in touch with Progent to ask about IT outsourcing, consulting, or technical support, phone 800-993-9400 or see Contact Progent.

Fast Remote Network Help
For fast remote help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Exchange 2003 Server Upgrade Network Engineer Microsoft Exchange 2003 On-site Support
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  • System Center 2016 and Operations Management Suite Professional
    Online Consulting System Center 2016 and VMware Integration

    System Center 2016 provides major enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of System Center 2016, expand or tune an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.

  • 24-7 SCDPM 2012 and Exchange Computer Consulting Microsoft Expert Onsite Technical Support System Center 2012 Data Protection Manager

  • Windows Server 2016 and System Center Consulting Services
    Support Outsourcing Windows Server 2016 Information Assurance

    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

  • 24-7 Windows, UNIX, Solaris IT Consulting UNIX with Windows On-site Support
  • 24-Hour Cisco Meraki Support and Help Setup and Support Meraki Wireless Access Point

  • Top Consult Exchange 2003 to Exchange 2010 Upgrade
    Largest Exchange Migration Professionals

    Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the benefits of Microsoft Exchange 2010 for your business and can assist your IT staff to plan and carry out a smooth migration to Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast ROI by improving your productivity, cutting the expense of hardware and service, streamlining administration, and consolidating your vital communications platforms.

  • Remote Help Desk Software Consultant Flint, Genesee County
  • 24-Hour Microsoft Windows Network Support Consulting Microsoft IT Management

  • Cisco CUBE and SIP Outsourcing
    Cisco SIP Integration Troubleshooting

    Progent's Cisco-certified SIP integration consultants can assist organizations of any size to design, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer cost-effective online or onsite expertise to assist you to move smoothly to a productive communications network that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.

  • 24-Hour Network Engineer Microsoft Windows 7 Evaluation Windows 7 Remote Support Services
  • 24-Hour Technology Consulting Postini Small Business Subscription Postini
  • 24/7 Meraki Air Marshal Consultant Services Meraki MR62 Access Point Consultants

  • 802.11ac Upgrade Remote Support Services
    Wi-Fi site survey Network Consultant

    Progent's Wireless Consulting Services offer a fast, affordable option for companies of any size to deploy, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

  • 24/7/365 Exchange Server 2000 Upgrade Remote Support Microsoft Exchange 2000 Support and Help

  • wireless IP phone integration IT Services
    Support and Setup wireless IP phone configuration

    Cisco's wireless VoIP phones are hardened wireless handsets intended for professionals who are mobile within office, hospitality, retail or other venues where management requires portable phones that provide more control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and optimize many key pieces of your Wi-Fi environment including APs, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts offer online and onsite support to help your organization build and manage a Cisco wireless IP phone solution by providing integration services that can range from debugging the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.

  • Microsoft Network Technical Firms Flint Michigan
  • 24x7 Lync Server 2013 and Android Engineer Lync Server 2013 and Exchange UM Server Consultants
  • 24x7 Microsoft Experts Dynamics GP 2015 Azure AD Consult 24 Hour Professionals Dynamics GP 2015 R2
  • 24x7 Microsoft Server Virtualization Network Consulting Microsoft Server Consolidation Technical Consultant

  • SCDPM 2012 Disaster Recovery IT Consultants
    SCDPM 2012 Migration IT Services

    Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of all sizes to plan, implement, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional help for resolving especially challenging problems, or full project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

  • 24x7x365 Cisco CUBE and ISR Routers Support and Help Cisco CUSP Specialists
  • 24x7x365 Offsite DPM Data Backup Service Professional Outsourcing Microsoft DPM 2010 Backup Service

  • Information Technology Consulting Microsoft Exchange 2016 Migration
    Largest Exchange 2016 Upgrade On-site Support

    Progent can assist your business in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

  • 64-bit Processing Consulting CCIE Expert Certified 64-bit Migration Technology Professional
  • ASA Firewalls Technology Consulting Cisco ASA Configuration Consultant Services
  • After Hours Microsoft Office 2003 Network Installation Microsoft Windows Design Companies
  • 24-7 IT Consultants Urgent Network
  • Aironet Wave 2 Wi-Fi AP Support and Setup Aironet 3700 Access Point Support
  • Amazon EC2 migration Programmer Cisco and Microsoft Certified Programming Amazon EC2 VPN
  • Amazon Marketplace Web Service programming Outsourced Programming Programmer Amazon Marketplace Web Service integration
  • Antivirus Subscription Postini Installation support
  • Apple Mac Directory Harvest Attack Defense Cybersecurity Contractor Apple Mac Firewalls Secure
  • Apple Mac Support iPhone 5 Support and Help
  • Award Winning Support Internet Security and Acceleration Server 2006 ISA Server 2006 Professional
  • Award Winning Windows Server 2012R2 Hyper-V Integration Support Windows Server 2012 R2 Hyper-V Virtual Switch Online Technical Support
  • Azure migration Development Companies Microsoft Certified Expert Azure enterprise hybrid cloud solutions Consulting
  • Biggest Cisco NSS3000 Network Storage Systems Consulting Technology Professional Cisco VoIP
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  • ProSight Data Protection Services Technology Professional
    Network Consulting ProSight Managed Cloud Backup Services

    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and allows fast restoration of critical files, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical information.

  • Biggest Onsite Technical Support Aironet Wi-Fi Access Point Aironet Wireless Access Point On-site Support
  • Biggest Specialist Network Management Outsourcing Network Infrastructure Monitoring Engineers

  • Microsoft Desktop Remote Consulting
    Microsoft and Mac Desktop Computer Networking

    Progent offers a wide range of affordable support services to help you to deploy, integrate, troubleshoot, and administer desktop PCs and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or remote assistance for single machines or laptops or work with you to plan and implement a large-scale rollout of new or updated OS software and business applications. Progent can also provide consultants and technical workers to assist your company to plan for and complete a site relocation or consolidation designed to cause minimal disruption of your business.

  • BlackBerry BES Express Professionals CISSP Certified Security Consulting Services BES Express
  • Blackberry Professionals BlackBerry Enterprise Server Online Help
  • CCDP Expert Certified ASA and PIX Remote Troubleshooting Onsite Technical Support ASA Firewall with Firepower
  • CCNP Expert Certified Jabber and Skype for Business Remote Consulting Jabber Voicemail Online Support Services
  • CISA Certified Security Expert Secure Postini Top Microsoft Exchange 2000 Network Support Group
  • CentOS Linux Online Help Urgent Technical Support Services Gentoo Linux
  • Cisco ASA Firewall AVC Configuration Network Consultant Consultants Cisco ASA Firewall VPN
  • Cisco Engineering Telecommuter Jobs Position Network Engineers
  • Cisco PIX Migration Remote Support Remote CCDP Certified Help and Support PIX 500 Firewall
  • Cisco Remote Access Service Providers Computer Service Providers Cisco Firewall
  • Microsoft Exchange Information Technology Outsourcing Companies Flint
  • Cisco Spam Blocker Network Security Test After Hours Cisco NSS2000 Specialists
  • Cisco Spam and Virus Blocker Support and Help Cisco Small Business series NSS2000 IT Consultants
  • Cisco VoIP Phones and Collaboration Consulting Services IP Endpoints Specialist
  • 24/7 Networking Small Business Network Consulting Firm Genesee County Michigan
  • Citrix Stage Manager Consultant Top Quality Citrix Essentials Services
  • Citrix XenApp Datacenter Technical Consultant Computer Consultants Virtual Applications Hub
  • Cloud Backup Security Online Support Services Cloud Backup Security Online Help

  • Stealth Penetration Testing Cybersecurity Contractors
    Security Penetration Testing Security Consulting

    Stealth intrusion testing is a key part of any comprehensive network security plan. Progentís security professionals can run thorough penetration checks without the knowledge of your organization's in-house network support resources. Unannounced penetration testing shows whether current security defense tools such as intrusion detection warnings and event log monitoring are properly set up and consistently observed.

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  • Microsoft Certified Partner Hosting for Exchange Specialist
    Exchange Server Hosting Specialist

    Progent's MS Exchange Hosting Services offer an enterprise-class data center with backed-up power and cooling systems, 24x7 site security and operations center, and fault-tolerant connections to tier-1 Internet service providers. Hosted Exchange servers are set up as virtualized machines for service continuity, easy expandability, and rapid recovery. Services include integration with your business network, connectivity with mobile communication products, continual monitoring of efficiency and network security, spam and virus filtering, patch and revision management, Help Desk Call Center services, daily data backup, and comprehensive messaging management support.

  • Consultant Exchange Server Hosting Exchange Email Hosting Services

  • Skype for Business Edge Server Pool Engineer
    Skype for Business high availability Services

    Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network telephony. Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Office 365 and simplify management via integration with Windows AD. Lync can also cut expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence experts offer online and onsite support services to assist your company to maintain and repair your current Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to plan and execute a smooth Skype for Business migration.

  • Award Winning Microsoft and Cisco Implementation Services Flint
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  • Consultant Services Microsoft Azure enterprise hybrid cloud solutions Enterprise hybrid cloud Consultants
  • Consultant Services OS X Online Technology Professional OS X Technical Support

  • Microsoft Office XP Manage
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    Progentís IT outsourcing packages offer affordable computer support for small companies. Whether it involves designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or building an on-line business solution, outsourcing your network technical services can contain expenses and eliminate uncertainties, allowing network support expenses to grow in a more linear and controlled fashion than is feasible by assembling a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust network architecture for your vital business software based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

  • Consultants Excel 2016 Urgent Excel Power BI Designer

  • SQL Server Replication Specialists
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    SQL Server 2005 delivers indispensable, standardized tools to IT professionals and information workers, reducing the difficulty of creating, deploying, administering, and using company information and database applications in environments ranging from mobile devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and broad knowledge in designing and building information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

  • Consultants Mandriva Linux 24 Hour PCLinuxOS Linux Engineer

  • Meraki MS 300 Series Switch IT Consulting
    Meraki Switch and Access Point Support and Integration

    Cisco's Meraki MS line of access and distribution switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online expertise to help your company to plan and implement a productive network architecture based on Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to ensure security and compliance, develop and validate a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.

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    Progent can help you to design and manage hybrid environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine local IT assets as well as public cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of cloud integration services such as Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.

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    Altaro VM Backup offers small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad range of services to help you to design, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.

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    The cluster feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically redesigned to streamline the deployment, configuration, and management of server clusters that offer improved levels of system availability, security, performance, and versatility. New or enhanced features include cluster verification, revamped configuration and deployment, improved cluster administration, new cluster infrastructure for increased availability, hardened protection and quorum structure, minimization of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the advantages of failover clusters, design and implement a deployment, educate your network support staff to manage your failover clusters, provide ongoing consulting and technical help services, and create and validate a business continuity plan.

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    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can provide service for environments that mix Mac with Microsoft Windows systems with complete resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows users.

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    Progentís IT outsourcing packages offer economical network support for medium-size companies. Whether it includes designing network architecture, creating an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or building a web-based business application, outsourcing your network engineering services can smooth out expenses and eliminate uncertainties, permitting IT support expenses to grow in a more moderate and controlled fashion than is possible by assembling a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available network architecture for your critical Windows-based applications such as Windows 2008, Microsoft Exchange Server, and SQL Server 2008.

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    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.

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    NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with replication to deliver fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles away from one another. Progent's team of veteran network consultants can help your business to design, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by providing guidance with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your MetroCluster DR solution to prove adherence with information assurance standards and regulatory mandates.

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    Progent's Cisco CCIE Wi-Fi network experts can provide remote or onsite configuration and debugging support to assist your organization to design, configure, update, optimize, manage and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi access points to accommodate your specific workplace design, construction, and anticipated network traffic.

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  • macOS Configuration Professional
    Mac Technical Support Professional

    Progent offers nationwide remote phone support and consulting services for companies who run macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft products. Progent's engineers offer Apple macOS and OS X users a range of IT services including desktop assistance, migration to the current edition of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote technical support offers optimum leverage for your IT dollar by preserving user efficiency and limiting the hours charged for network analysis and repair. Sophisticated online support tools and skilled service specialists and consultants allow Progent to handle most IT problems without wasting time and expense by traveling to your site. In most of cases your network problems can be remediated over the phone or via a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security specialists to assist with the most difficult network issues.

  • Flint Burton Server Consulting Small Business Network
  • Work from Home Conferencing Support and Setup Network Engineer Offsite Workforce Video Conferencing
  • macOS Phone-based Consulting Consult macOS Configuration

  • IT Support Outsourcing Consult
    CIO Outsourcing Consulting

    Progent is structured to provide in-depth remote support for all major technical areas associated with small business information networks and allows you to outsource a variety of vital, as-needed support services such as a part-time Chief Information Officer to offer senior-level planning and budgeting skills, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major initiatives like site moves oroperating system upgrades, connectivity experts for building and maintaining fast and robust network infrastructure, certified security engineers to verify data safety and regulatory compliance, disaster recovery experts to help design business continuity plans, and software developers to write, enhance, or repair mission-critical applications.

  • password management system Consult Engineer ProSight SSL management
  • prime infrastructure Online Support wireless LAN controller Technology Consulting Services

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