Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent access to messaging, calendars, web-based applications, and other vital business information. Progent can provide Florianópolis, Santa Catarina businesses the services of BlackBerry-certified consultants who can help organizations to maintain existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, successful integration and support of BlackBerry solutions has grown more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small organizations frequently turn to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven online support model, gives small companies an economical solution for integrating RIM BlackBerry technology productively into their information network.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize wireless applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored rapidly and safely.

Florianopolis Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Florianopolis metro area.

Onsite IT Consulting
Progent locations in Florianopolis Metro

City Address Phone Link
Florianópolis R. Rafael Bandeira, 328, Centro
Florianópolis, SC 88015-450
Brazil
+55 (48) 3181 0131 Florianópolis Network Support Services


Integration Services for BlackBerry BES Server
RIM's advanced platform for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to send and receive emails that are encrypted during wireless transit to provide maximum data protection. BlackBerry BES Server also streamlines a wide selection of crucial management tasks ranging from BlackBerry deployment and upgrades to wireless security and fault tolerance.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified consultants can show you how to use BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry device firmware remotely
  • Control client settings with BlackBerry's extensive library of policies

Progent's BlackBerry-premier engineers can also help you to use BlackBerry BES Server to perform key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BlackBerry's fault-tolerant architecture using virtual servers
  • Install BlackBerry devices remotely
  • Set custom management roles
  • Automatically track and report on the health of your BlackBerry system

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs analysis, solution design, installation strategy and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, help you to determine which management approach and equipment match your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, processors and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can assist you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry-certified consultant has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Support from a BlackBerry-Qualified Expert
In order to get in touch with Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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