Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most successful products for maintaining location-independent access to email, calendars, web applications, and other critical business data. Progent offers Florianópolis, Santa Catarina businesses the services of BlackBerry-premier professionals who can assist companies to manage existing BlackBerry deployments or migrate smoothly to a current mobile platform.
As the complexity of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for organizations of any size, successful deployment and support of RIM BlackBerry technology has grown more difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations frequently turn to outside support firms who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the need for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's efficient remote support model, provides small companies an affordable alternative for incorporating BlackBerry technology productively into their IT system.
Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, customize mobile applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.
Florianopolis Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Florianopolis metro area.
Progent locations in Florianopolis Metro
Technical Services for BlackBerry Enterprise Server
Research in Motion's advanced platform for managing large groups of BlackBerry devices is the BlackBerry BES Server. This powerful software enables Microsoft Exchange, Lotus Domino, or Novell GroupWise clients to send and receive emails that stay encrypted during transit to provide maximum security. BlackBerry BES Server also simplifies a broad selection of critical administrative tasks ranging from smartphone deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry BES Server to perform basic tasks like:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Update BlackBerry smartphone firmware wirelessly
- Control user settings with BES Server's vast library of policies
Progent's BlackBerry-premier consultants can also assist your company to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Set up and manage BES Server's high-availability architecture based on virtualization
- Deploy BlackBerry smartphones wirelessly
- Establish custom management roles
- Automatically track and analyze the integrity of your BlackBerry solution
Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can in addition assist your business to resolve a broad range of problems associated with synchronization, device detection, email reconciliation, web access, mobile connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote technical assistance for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses low and, by handling issues quickly, improves the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, activating passwords, implementing wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry consultants can also show you how to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help your company to select and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.