Ransomware : Your Crippling Information Technology Nightmare
Ransomware  Recovery ConsultantsCrypto-Ransomware has become a too-frequent cyber pandemic that presents an extinction-level danger for organizations unprepared for an attack. Different versions of ransomware like the Dharma, Fusob, Locky, Syskey and MongoLock cryptoworms have been running rampant for a long time and continue to inflict damage. Modern strains of ransomware such as Ryuk, Maze, Sodinokibi, Netwalker, Lockbit and Egregor, as well as additional unnamed newcomers, not only do encryption of online files but also infiltrate many available system backups. Information replicated to cloud environments can also be ransomed. In a poorly designed environment, this can make automatic restoration impossible and basically sets the datacenter back to zero.

Getting back applications and information following a ransomware outage becomes a race against the clock as the targeted business tries its best to contain and eradicate the ransomware and to resume business-critical activity. Due to the fact that ransomware needs time to spread, penetrations are often launched on weekends and holidays, when attacks are likely to take more time to uncover. This multiplies the difficulty of quickly mobilizing and orchestrating an experienced mitigation team.

Progent makes available a range of help services for protecting Florianópolis organizations from crypto-ransomware attacks. Among these are team training to help identify and not fall victim to phishing scams, ProSight Active Security Monitoring (ASM) for remote monitoring and management, plus deployment of the latest generation security appliances with artificial intelligence technology to quickly identify and quarantine zero-day threats. Progent in addition provides the services of expert ransomware recovery engineers with the skills and perseverance to reconstruct a breached system as quickly as possible.

Progent's Crypto-Ransomware Restoration Services
Following a ransomware penetration, even paying the ransom demands in cryptocurrency does not guarantee that merciless criminals will respond with the codes to unencrypt all your files. Kaspersky Labs estimated that 17% of ransomware victims never recovered their files even after having sent off the ransom, resulting in additional losses. The gamble is also very costly. Ryuk ransoms frequently range from 15-40 BTC ($120,000 and $400,000). This is greatly higher than the usual crypto-ransomware demands, which ZDNET estimated to be in the range of $13,000 for smaller organizations. The fallback is to setup from scratch the essential parts of your IT environment. Absent the availability of full data backups, this requires a broad complement of skills, well-coordinated project management, and the ability to work 24x7 until the job is over.

For two decades, Progent has made available certified expert Information Technology services for businesses across the U.S. and has earned Microsoft's Gold Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's pool of subject matter experts (SMEs) includes professionals who have been awarded top industry certifications in foundation technologies including Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cyber security specialists have garnered internationally-recognized industry certifications including CISM, CISSP, ISACA CRISC, and SANS GIAC. (Visit Progent's certifications). Progent also has experience in financial management and ERP applications. This breadth of expertise affords Progent the skills to quickly determine critical systems and organize the remaining pieces of your network system following a ransomware penetration and configure them into an operational system.

Progent's ransomware team utilizes state-of-the-art project management tools to orchestrate the sophisticated restoration process. Progent knows the importance of working rapidly and in unison with a customer’s management and IT staff to prioritize tasks and to put the most important systems back on-line as fast as possible.

Client Case Study: A Successful Crypto-Ransomware Penetration Response
A customer hired Progent after their network system was brought down by the Ryuk ransomware. Ryuk is believed to have been deployed by Northern Korean state criminal gangs, suspected of using strategies leaked from the United States National Security Agency. Ryuk targets specific businesses with limited ability to sustain operational disruption and is among the most profitable examples of crypto-ransomware. Headline targets include Data Resolution, a California-based info warehousing and cloud computing firm, and the Chicago Tribune. Progent's client is a single-location manufacturing business based in Chicago with about 500 workers. The Ryuk attack had brought down all company operations and manufacturing capabilities. The majority of the client's system backups had been on-line at the start of the intrusion and were eventually encrypted. The client was actively seeking loans for paying the ransom demand (exceeding $200,000) and wishfully thinking for good luck, but ultimately brought in Progent.


"I cannot tell you enough about the expertise Progent provided us during the most critical time of (our) company’s life. We most likely would have paid the Hackers if it wasn’t for the confidence the Progent team gave us. That you were able to get our e-mail system and production applications back online faster than a week was amazing. Each expert I worked with or texted at Progent was laser focused on getting us back on-line and was working 24 by 7 to bail us out."

Progent worked with the customer to quickly get our arms around and assign priority to the critical applications that had to be restored to make it possible to restart business operations:

  • Microsoft Active Directory
  • Electronic Messaging
  • Accounting and Manufacturing Software
To start, Progent adhered to Anti-virus penetration response best practices by stopping the spread and removing active viruses. Progent then initiated the steps of bringing back online Windows Active Directory, the core of enterprise systems built upon Microsoft Windows Server technology. Microsoft Exchange email will not function without Windows AD, and the businesses’ MRP system used Microsoft SQL Server, which needs Active Directory services for access to the databases.

Within 48 hours, Progent was able to restore Active Directory services to its pre-intrusion state. Progent then charged ahead with rebuilding and hard drive recovery on mission critical applications. All Exchange schema and attributes were intact, which accelerated the restore of Exchange. Progent was also able to collect local OST data files (Microsoft Outlook Off-Line Data Files) on user PCs and laptops to recover mail data. A not too old off-line backup of the customer’s accounting systems made them able to recover these vital applications back on-line. Although a lot of work was left to recover totally from the Ryuk attack, core services were recovered quickly:


"For the most part, the production line operation never missed a beat and we produced all customer sales."

During the next month important milestones in the restoration process were accomplished through tight cooperation between Progent engineers and the customer:

  • Internal web sites were brought back up without losing any data.
  • The MailStore Microsoft Exchange Server containing more than four million historical emails was brought on-line and accessible to users.
  • CRM/Orders/Invoicing/AP/Accounts Receivables (AR)/Inventory Control modules were 100 percent operational.
  • A new Palo Alto Networks 850 security appliance was installed and configured.
  • 90% of the user desktops and notebooks were being used by staff.

"So much of what occurred in the early hours is nearly entirely a haze for me, but I will not forget the care each and every one of your team accomplished to give us our company back. I have utilized Progent for at least 10 years, possibly more, and every time I needed help Progent has shined and delivered as promised. This event was a life saver."

Conclusion
A probable business-killing disaster was dodged by hard-working experts, a wide spectrum of knowledge, and tight teamwork. Although in analyzing the event afterwards the ransomware virus penetration described here could have been identified and blocked with advanced security technology and NIST Cybersecurity Framework or ISO/IEC 27001 best practices, team education, and properly executed security procedures for backup and proper patching controls, the reality remains that government-sponsored criminal cyber gangs from Russia, China and elsewhere are tireless and are an ongoing threat. If you do fall victim to a crypto-ransomware attack, feel confident that Progent's roster of professionals has substantial experience in ransomware virus defense, cleanup, and data recovery.


"So, to Darrin, Aaron, Dan, Claude, Jesse, Arnaud, Allen, Tony and Chris (along with others who were helping), I’m grateful for letting me get rested after we got through the first week. Everyone did an incredible effort, and if any of your guys is visiting the Chicago area, dinner is the least I can do!"

Download the Ransomware Removal Case Study Datasheet
To review or download a PDF version of this case study, click:
Progent's Ransomware Recovery Case Study Datasheet. (PDF - 282 KB)

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    Progent can help your business in any and all facets of your migration to Exchange 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.

  • Microsoft MCA Engineer Job Opening Sacramento - Citrus Heights, United States Microsoft MCTS Consultant Subcontractor Job Roseville, CA

  • Microsoft Experts Microsoft Firewall Support Outsourcing
    Technical Support Microsoft Firewall

    Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating corporate security solutions for information systems with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small company plan and implement a configuration of Microsoft ISA Server 2004 that meets your information security requirements without restricting your productivity.

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  • Microsoft Office SharePoint Server 2007 Help and Support SharePoint Portal Server 2007 Consulting
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  • Microsoft Partner Computer Consulting Company Microsoft Certified Partner Support Outsourcing
  • Microsoft SharePoint Online Help Florianópolis Award Winning SharePoint Server 2019 Support Services Florianópolis
  • Microsoft Small Business IT Outsourcing Company Network Security Consulting Microsoft Office 2000
  • Microsoft Small Business Server Specialists Top Ranked SBS Premium Add-on Online Support Services

  • Windows 10 Upgrade Engineer
    Windows 10 Training Technical Consultant

    Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 available from Progent's experts include ROI analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker connectivity, data and identity security, automated deployment and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and ongoing Call Center support services.

  • Microsoft System Center Operations Manager Computer Consultant Expert Microsoft Certified System Center Operations Manager Specialist
  • Microsoft Video Conferencing Configuration Presence Awareness Network Consultant
  • Microsoft Windows 7 Evaluation Support and Help Top Quality Specialist Microsoft Windows 7
  • Microsoft and Cisco Authorized Expert Wisconsin Migration Help Nation Wide Support Recovery Services
  • Montana IT Specialists Vermont Server Consultants
  • Nagios Consultant Services MRTG for Linux Consultant
  • Nagios Integration Support Nagios for Linux Consultants
  • Network Consultant Windows Server 2019 Cluster Operating System Rolling Upgrade Windows Server 2019 Windows Admin Center Engineer
  • Network Consulting Live Communications Server Microsoft LCS Server Instant Messaging Online Support Services
  • Network Consulting Remote Workers Endpoint Management Work from Home Endpoint Management Help and Support
  • Network Design Consultant New Hampshire Tech Consultant Maryland
  • Network Support Help Desk Support Services Computer Consulting Microsoft Help Desk
  • Office Access Classes Access Coding
  • Online Cisco Certified CCIE Server Support Cisco Planning Server Troubleshoot Expert
  • Online Technical Support Microsoft Exchange 2003 Upgrade Exchange 2003 Server Migration

  • ProSight Remote Desktop Management Remote Technical Support
    Endpoint Monitoring and Reporting Configuration

    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the health of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so any potential issues can be resolved before they can impact your business.

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  • Operations Manager Migration Computer Engineer Microsoft SCOM 2012 Outsourcing
  • Outsourcing BlackBerry Wireless BlackBerry Software Support and Setup
  • PC Desktop Tech Consultants Microsoft and Apple Mac Desktop Help Center

  • 24 Hour Exchange Server 2010 Migration Consult
    Exchange 2007 to Exchange 2010 Upgrade Consultant

    Progent's Microsoft-certified engineers can provide low-cost online and on-premises support to implement your migration to Exchange 2010, produce thorough documentation of your new messaging environment, educate your IT staff and users to get them up to speed quickly on Microsoft Exchange Server 2010, and provide ongoing administrative consulting and engineering support. Progent's consultants can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

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  • Private Clouds for Small Businesses Professional ProSight Hosting for Virtual Servers Services
  • ProSight ECHO Hybrid Cloud Data Backup Services IT Consulting Cloud Backup Security Information Technology Consulting
  • ProSight Managed IT Services for Small Businesses Specialists Consultant Services ProSight Remote IT Management
  • ProSight Network Health Check Engineer Network Infrastructure Asset Report Engineer

  • Microsoft Certified Windows Server 2008 R2 Remote Troubleshooting
    Windows 2008 R2 Information Technology Consulting

    Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your company, create test programs and rollout strategies, install Windows Server 2008 with your IT environment and applications, train your IT personnel how to use new administration tools, and deliver ongoing consulting and tech support via low-cost alternatives such as Helpdesk service and online technical assistance.

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    Progent's certified SQL Server 2017 experts can help you to design and implement a cost-effective migration from your existing SQL Server databases and applications to SQL Server 2017.

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    Professionals Server Management

    With virtual servers, companies are able to operate multiple virtual machines on a single physical server. Virtualization technology enables IT organizations to enjoy all the advantages of server isolation, but without the expense associated with purchasing extra server equipment. Virtualization is also the critical technology for private clouds, which provide important benefits including lowering the costs of capital equipment, datacenter facilities, and administration while improving information security, system reliability, and recoverability. Other key server management options are network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management specialists can assist you with all areas of server consolidation and management to allow your business to cut costs and conserve time.

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  • Professionals Catalyst Wi-Fi 6 AP Placement Cisco Certified Experts Catalyst Wireless AP IT Services

  • Online Wireless Site Survey Information Technology Consulting
    Wi-Fi RF Coverage Maps Support Outsourcing

    Progent's Wi-Fi site survey services assist you to plan, install and debug a Wi-Fi LAN optimized for your environment, providing your business a WLAN that delivers the reception, performance, density, Quality of Service, security, and roaming capability your business requires. Wireless site survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and onsite survey services for confirming, tuning, and troubleshooting an operational wireless LAN.

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  • Ransomware Business Recovery Ransomware Cleanup and Recovery Florianopolis
  • Remote Consulting Windows Server 2008 Active Directory Windows Server 2008 DirectAccess Support Outsourcing

  • Outsourced IT Support VMware Workspace ONE
    24 Hour Network Designers Workspace ONE Endpoint Management

    Progent's network consultants can assist your company to automate desktop change and update management by providing support for administration solutions like System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).

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  • Remote Technical Support ISA 2006 Microsoft ISA Server 2006 Remote Technical Support
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  • Florianópolis Ryuk Crypto-Ransomware Data-Recovery Florianopolis, State of Santa Catarina
  • Remote Workforce Consultants - Florianópolis - Cloud Integration Technology Expertise Florianópolis, Estado de Santa Catarina At Home Workforce Consulting and Support Services near Florianópolis - Cloud Solutions Consulting Experts Florianópolis, Estado de Santa Catarina
  • Remote Workforce Florianópolis Consulting - Backup/Restore Solutions Consulting Experts Florianópolis Offsite Workforce Florianópolis Consulting Services - Backup/Restore Systems Expertise Florianópolis, Santa Catarina
  • SCCM 2012 Site Hierarchy Design Setup and Support SCCM 2012 Reporting Configuration

  • Emergency Cisco Remote Access Technology Consultants
    Troubleshooters Cisco Management

    Progent's Cisco CCIE-certified networking experts have extensive background assisting ISPs to architect, implement, administer, tune, and troubleshoot high-availability, extensible network solutions suitable for shared public networks.

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  • SCVMM 2012 Backup and Recovery Online Consulting Expert Microsoft Certified SCVMM 2012 Hyper-V Clusters Technical Support Services
  • SQL Server 2012 Technology Consulting Services Microsoft Certified Expert SQL Server Configuration Manager Support Outsourcing

  • Linux Consulting
    Linux Consultants

    Progent's UNIX family consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.

  • SQL Server 2016 Monitoring Outsourcing Microsoft Certified Partner Help and Support SQL Server 2016 Data Warehousing

  • Remote Support Threat Management Gateway 2010
    Microsoft Forefront TMG 2010 Technical Consultant

    Forefront Threat Management Gateway builds on the powerful security capabilities of Microsoft ISA Server and offers a easily administered Internet gateway that acts as a one-server solution for an array of security features such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting capabilities, allows custom reporting powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to lower costs and improve recoverability. Progent's Microsoft-certified consultants can help you to plan and execute pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.

  • SQL Server Cluster Support and Integration Immediate Zero Downtime Clustered Servers Integration Services
  • SQL Server Replication Consultancy SQL 2008 Reporting Services Developer

  • System Center 2016 Disaster Recovery Support Services
    Information Technology Consulting System Center 2016 Troubleshooting

    Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier IT support professionals. With Progent's economically priced IT support programs, small businesses can select a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small company networks enterprise-class reliability, protection, and productivity.

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  • Consulting Services Microsoft Azure integration
    Microsoft Azure Active Directory Programming Companies

    Progent can assist companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower equipment expense. Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you avoid the common errors small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and also to integrate iPhones and iPads and Android handhelds.

  • Santa Catarina Top At Home Workers Florianópolis Consulting and Support Services - Voice/Video Conferencing Solutions Expertise At Home Workforce Florianópolis Guidance - Conferencing Technology Consulting Services Florianópolis, Estado de Santa Catarina
  • Security Contractor Juniper Junos Network and Security Manager Emergency Consultants Juniper Junos
  • Services BES Express BlackBerry Enterprise Server Express Support and Help
  • SharePoint 2007 Remote Consulting SharePoint Engineer
  • Small Business Access Points Help and Support Technical Consultant Small Business WAP500 AP
  • Small Business IT Outsourcing Companies Florianópolis-Santo Antônio de Lisboa Florianópolis, Brazil Computer Outsourcing Consultants
  • Small Business Network Specialists Emergency Small Business Technical Consultant

  • Aironet 3800 Access Point Integration
    Consultant Aironet 3700 Access Point

    Progent's certified wireless networking consultants can assist businesses of all sizes to plan, implement, manage and repair Cisco Aironet Wi-Fi access point environments to provide the throughput, coverage, density, scale, security and ease of management required for transparent connectivity between wireless and wired network infrastructure. Progent offers efficient online and on-premises support for both end-of-life and current 802.11ac Aironet APs and Progent can help you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.

  • Smartphone Synchronization Support services Remote Desktop Computer Consultancy Services
  • Solaris Security Auditing Top Quality Security Companies UNIX
  • Florianópolis Sodinokibi Ransomware Repair Centro de Florianópolis
  • SonicWall PRO Technology Consulting Services 24-7 Network Security Audit SonicWall Gateway Security Suite
  • Specialists Double-Take Software Backup Engineer DoubleTake Carbonite Backup and Restore
  • Florianópolis Maze Crypto-Ransomware Recovery Florianopolis, State of Santa Catarina
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  • Sun Solaris Remote Specialists Cisco Certified Expert Engineer Solaris Online
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  • Microsoft Consulting Best Practices Computer Consulting Firm
    IT Consulting Company Company-wide Standards for Best Practices

    Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry background, at the front lines of IT service, executing a broad variety of IT projects for an extensive array of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its support personnel. This guarantees that you get not just expert technical capability, but also a consultant with proven approaches for using technical knowledge to resolve actual network problems rapidly.

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  • System Center Operations Manager Troubleshooting System Center Operations Manager Computer Consulting
  • Technical Support Services Microsoft Exchange 2010 Upgrade Microsoft Certified Exchange 2010 Integration Support

  • Windows Server 2016 Hybrid Integration IT Services
    Windows Server 2016 Workgroup clusters Support and Setup

    Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

  • Technology Professional OS X Online Mac Online Technical Support Technology Professional
  • Threat Management Gateway Online Support Services Threat Management Gateway Remote Consulting
  • Top Cisco Firewalls Online Technical Support ASA 5500 Firewalls Technology Consulting
  • Top Office 365 Gmail migration Specialists Hybrid Office 365 solutions Setup and Support
  • Top Online Support Microsoft DPM Offsite Data Backup Service Data Protection Manager Backup Service Engineers
  • Top Rated Hyper-V Virtual Server Specialists Top Microsoft Hyper-V Server Consolidation On-site Support
  • Top Rated Specialists Netwalker ransomware recovery Consultant Services Sodinokibi ransomware recovery

  • County Government Consulting
    Consultants Small Government Cisco

    Progent has extensive experience providing a full-spectrum of remote network support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in providing expert remote IT support and has provided IT support to organizations in all 50 states. Remote support eliminates travel expenses and solves problems faster than on-premises service calls.

  • Top Windows 7 Upgrade IT Consulting Professionals Windows 7 Evaluation
  • Troubleshooting At Home Workers Infrastructure At Home Employees Infrastructure Integration
  • Urgent Microsoft Certified Expert Exchange 2007 to Exchange 2010 Upgrade Consultants Microsoft Exchange Server Migration Services
  • Virus Recovery Remote Technical Support ProSight ASM Endpoint Protection Technology Professional
  • WLAN Site Survey Support Wireless LAN Site Survey Remote Technical Support
  • Wave 2 wireless controller Integration Services 2500 Wireless Controller Online Support
  • Windows 7 Migration IT Consultants Windows 7 Upgrade Setup and Support
  • Windows Server 2016 Integration Companies Florianópolis, SC Computer Network Support Group Windows Server 2012 Santa Catarina
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  • Altaro O365 OneDrive Backup Consultants
    Altaro Office 365 Mailbox Backup Information Technology Consulting

    Progent is a certified Altaro partner and can design and manage a deployment of Altaro O365 Backup to preserve your Office 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.

  • XenApp Application Delivery Consultancy Citrix MetaFrame Network Consultants
  • macOS Troubleshooting Consultancy Mac Phone-based Consultant Services

  • Windows Server Update Services Consulting Services
    Windows Server Update Services Specialists

    Microsoft WSUS allows network managers to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT personnel can fully and easily manage the installation of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, configuring user's computers, establishing the Group Policy parameters, and ensuring your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.

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