Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT personnel may be slower to recognize a break-in and are least able to mount a rapid and forceful defense. The more lateral movement ransomware is able to manage within a victim's network, the more time it will require to recover core IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineer can help organizations in the Florianópolis metro area to identify and isolate breached devices and protect clean resources from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Florianópolis
Current variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and invade any accessible backups. Data synched to the cloud can also be corrupted. For a vulnerable network, this can make system recovery nearly impossible and basically throws the datacenter back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware attack, demand a ransom fee in exchange for the decryptors required to unlock encrypted data. Ransomware assaults also try to exfiltrate information and TAs demand an additional payment in exchange for not publishing this data on the dark web. Even if you can rollback your network to a tolerable date in time, exfiltration can be a big issue according to the sensitivity of the downloaded information.

The recovery work subsequent to ransomware attack has several crucial phases, most of which can proceed concurrently if the response workgroup has a sufficient number of members with the necessary skill sets.

  • Quarantine: This time-critical initial response requires arresting the sideways progress of ransomware within your network. The more time a ransomware assault is allowed to go unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine processes consist of isolating affected endpoint devices from the network to restrict the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This involves bringing back the IT system to a minimal acceptable level of functionality with the shortest possible delay. This process is usually the top priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, office and mission-critical applications, network architecture, and protected remote access management. Progent's ransomware recovery team uses advanced collaboration platforms to organize the complicated restoration process. Progent appreciates the importance of working rapidly, continuously, and in unison with a customer's management and network support staff to prioritize tasks and to get critical services back online as fast as feasible.
  • Data restoration: The work required to recover data impacted by a ransomware assault depends on the state of the systems, how many files are affected, and what recovery techniques are needed. Ransomware attacks can take down critical databases which, if not gracefully closed, may have to be reconstructed from scratch. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server rely on Active Directory, and many manufacturing and other mission-critical platforms depend on SQL Server. Some detective work may be needed to locate undamaged data. For example, undamaged Outlook Email Offline Folder Files may have survived on employees' desktop computers and notebooks that were not connected at the time of the assault.
  • Implementing modern antivirus/ransomware protection: Progent's Active Security Monitoring offers small and mid-sized companies the advantages of the identical AV technology implemented by many of the world's biggest enterprises including Netflix, Visa, and Salesforce. By providing in-line malware blocking, identification, containment, restoration and analysis in one integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies administration, and expedites resumption of operations. The next-generation endpoint protection engine incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
  • Negotiation with the hacker Progent has experience negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the cyber insurance carrier, if any. Services include determining the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the TA; receiving, reviewing, and operating the decryption utility; debugging failed files; building a pristine environment; remapping and reconnecting datastores to match exactly their pre-encryption condition; and recovering physical and virtual devices and services.
  • Forensics: This process is aimed at discovering the ransomware assault's progress throughout the targeted network from beginning to end. This audit trail of how a ransomware assault travelled within the network helps you to evaluate the damage and highlights weaknesses in rules or work habits that should be rectified to avoid later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensic analysis is usually given a high priority by the cyber insurance provider. Because forensics can take time, it is critical that other key recovery processes like business resumption are pursued concurrently. Progent maintains a large roster of IT and cybersecurity professionals with the knowledge and experience required to carry out activities for containment, business resumption, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and on-premises network services across the U.S. for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes consultants who have been awarded advanced certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial management and ERP applications. This scope of expertise gives Progent the ability to identify and integrate the undamaged parts of your information system after a ransomware assault and reconstruct them rapidly into an operational network. Progent has collaborated with leading cyber insurance providers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Services in Florianópolis
For ransomware recovery expertise in the Florianópolis metro area, call Progent at 800-462-8800 or see Contact Progent.

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    Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines, databases and log files; configuring HLB for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

  • Online Support Meraki Traffic Shaping Meraki MR66 Access Point Technical Support
  • Open Now Windows Virtual Desktop for Mac Onsite Technical Support Windows PC Simulation on Apple macOS Computer Consultant
  • Private Cloud Hosting for Virtual Data Centers Consultant Services Private Cloud Hosting Consultant Services
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  • Remote Employees Video Conferencing Technical Support Services Offsite Employees Video Conferencing Technology Consulting

  • Windows 2000 Server Computer Engineer
    24-7 Windows 2000 Server Configuration

    Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your existing Windows 2000 Servers and can streamline system management, offer tech support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and implement a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing pilot programs to reduce the technical risk associated with moving to Windows 2003 Server by identifying possible hardware and software compatibility problems.

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  • macOS Networking Remote Consulting
    Mac Networking Computer Consultants

    Progent's Mac support consultants can help you with a wide array of network foundation areas including system architecture, off-site and mobile access, internetwork compatibility, security, and new technologies such as Voice over IP and high-speed wireless networking. For company networks based exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to handle the challenge of designing, configuring, and maintaining a system architecture that is reliable, secure, efficient and supportive of your corporate goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan SAN solution. Progent can also provide certified professionals to help you with Cisco routers and switches.

  • Remote Technical Support Windows 10 Compatibility Testing Microsoft Certified Partner IT Consultant Windows 10 Compatibility Testing
  • Remote Workers Florianópolis Consulting - Network Security Systems Consulting and Support Services Florianopolis Florianópolis Work from Home Employees Network Security Solutions Consulting
  • SCVMM 2012 and VMware Computer Consultants SCVMM 2012 Templates Online Troubleshooting
  • SIP Trunks IT Services Consultant Cisco SIP Architecture
  • Florianópolis Maze Crypto-Ransomware System-Restoration Florianopolis
  • SQL Server 2016 Application Migration Configuration Microsoft Certified Expert SQL Server 2016 Data Warehousing Network Consultant
  • SQL Server 2019 Data Mining Network Consultant SQL Server 2019 and Excel Support and Setup
  • SQL Server 2019 R Services Online Support Services Remote Technical Support SQL Server 2019 and Kubernetes
  • Santa Catarina Florianópolis Telecommuters Help Desk Call Center Solutions Guidance Offsite Workforce Consulting in Florianópolis - Help Desk Outsourcing Expertise
  • SentinelOne Ransomware Defense Technology Professional Ransomware Recovery Preparedness Audit Specialist
  • Setup and Support Microsoft SharePoint Server 2010 SharePoint Server 2007 Consultant Services

  • Microsoft SQL Server Consultants
    Microsoft T-SQL Programmer

    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of a new generation of high-end programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.

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  • Small Business APs IT Consultant Cisco Certified Small Business WAP300 AP Integration
  • Small Business APs Network Consultant Biggest Small Business Wireless AP Technical Consultant
  • Small Business Computer Consulting Firm Florianópolis-Canasvieiras Small Business IT Consultants Florianópolis, Brazil
  • Small Business WAP571 Professionals Small Business Wireless AP Support Outsourcing

  • Top Engineer Wireless Security Scan
    Services Wireless Security Inventory

    Progent offers small businesses two low-cost security evaluation scanning packages that provide, for a preset price, remotely managed scans of your security profile which are evaluated by professional information security specialists who assess the results of the scan, present unbiased summaries of your existing security vulnerability, and offer suggestions for enhancements. Progent has developed two complementary network security evaluation packages for external and internal scanning that are priced to meet the budgetary realities of small companies while providing enterprise-quality evaluations of your IT network's exposure to assault.

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  • Small Company Online Consulting Technical Support Services Small Office Network
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  • Florianópolis Nephilim Ransomware Operational Recovery
  • Support Outsourcing Microsoft Server Virtualization Microsoft Server Consolidation Online Support Services
  • Support Services Windows Server 2008 Security Windows Server 2008 Hyper-VI Computer Consultant
  • Support and Help Microsoft SQL 2008 Server Top SQL 2008 Analysis Services Professionals

  • 24x7 Ransomware Recovery Readiness Check Specialists
    Ransomware Recovery Readiness Audit Engineer

    Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to get an objective evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a cleaner and safer AD implementation. Both versions also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with information security regulations, higher utilization of IT resources, faster problem resolution, more dependable backup and recovery, and increased uptime.

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  • Technical Support Microsoft Windows 7 Upgrade Windows 7 Security Computer Engineer

  • Lync Server 2013 Mobility Services Professional
    Lync Server 2013 and Android Technology Professional

    Progent's Microsoft consultants can assist you to assess the value of Microsoft Lync Server 2010 for your business and can help you to design and execute a rollout of Lync Server 2010 that centralizes the management of IM and Presence and improves the productivity of your in-house staff, at-home workers, and smartphone users. Progent can also assist your company to perform an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Lync Server 2010 with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office programs, and provide training and continuing support for Microsoft Lync and other Microsoft technologies.

  • Technology Consulting Remote Employees Endpoint Management Offsite Workers Endpoint Management Remote Consulting
  • Technology Professional Cisco VoIP Cisco Voice over IP Specialists
  • Telecommute Jobs Telecommuting Network Consultants Careers Cisco Engineers
  • Teleworkers Assistance in Florianópolis - Integration Solutions Consultants Florianopolis, State of Santa Catarina At Home Workers Florianópolis Guidance - Set up Assistance

  • Teleworker Endpoint Management IT Consultant
    Offsite Employees Endpoint Management Technology Consulting Services

    Progent can help small and medium-size organizations to install efficient endpoint management systems for maintaining devices used by at-home workers.

  • Teleworkers Consulting and Support Services nearby Florianópolis - Collaboration Systems Consulting Services Florianopolis Florianopolis, State of Santa Catarina Teleworkers Florianópolis Assistance - Collaboration Solutions Consulting Services
  • Temporary IT Staff Augmentation Integration Support Supplemental Staffing On-site Support
  • Top Cisco PIX Firewall Migration Specialist Cisco Security Engineer
  • Top Quality Florianópolis Crypto-Ransomware Sodinokibi Preparedness Checkup Florianópolis Florianópolis Ransomware Netwalker Preparedness Consultation Florianópolis
  • Top Quality Technical Consultant Windows 2019 24/7/365 Microsoft Windows Server 2019 Online Technical Support
  • Top Rated Microsoft Hyper-V Server Consolidation IT Services Award Winning Virtual Server Hyper-V Outsourcing
  • Top Rated Specialists 64-bit Computing 64-bit Processing Services

  • Helpdesk Sharing Computer Engineer
    Support Outsourcing Virtual Helpdesk

    Progent’s Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared PSA platform for handling service requests, ticketing, ownership, progress tracking, and reporting.

  • Top Remote Branch Office Network Consulting Group Project Planning Computer Consultant
  • Ubuntu Linux, Sun Solaris, UNIX Technology Consulting Santa Catarina Ubuntu Linux, Sun Solaris, UNIX Specialists Florianópolis
  • Unified Attendant Console Online Consulting Cisco CUBE Online Support
  • Upgrading Solaris Online 24 Hour Cisco Certified Experts UNIX Online IT Management

  • 24 Hour Lync Server 2013 and SQL Server Consult
    Lync Server 2013 high availability Consult

    Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network voice communication. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint Server and Office or Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support services to assist you to manage and troubleshoot your current Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade.

  • Urgent Active Directory Admin Center Setup and Support Azure AD DS Specialists
  • VMware Site Recovery Manager and NetApp Consultant Services VMware Site Recovery Manager Consultant

  • Remote Support Microsoft Hyper-V 3.0
    MS Hyper-V Virtual Server Online Consulting

    Progent's Microsoft-certified professionals can assist you to evaluate the possible benefits of Hyper-V-powered virtualization for your business, conduct test implementations to validate Hyper-V's operation with your line-of-business software, assess your network architecture for smooth operation with virtualization technology, assist you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management staff to monitor and manage Hyper-V, provide world-class consulting help for improving the protection of your virtual servers, design and test business continuity procedures that maximize system uptime, and deliver continuing consulting and technical support including affordable online repair and comprehensive Help Desk services.

  • VMware vCenter Server Consult VMware vRealize Orchestrator vRO Consultancy
  • Virtual Server Technology Consult Server Virtualization Computer Consulting
  • WatchGuard Firebox T15 Firewall Network Security Auditor 24-Hour Cybersecurity Firms WatchGuard VPN
  • WatchGuard Fireware Security Services Security Auditing WatchGuard Firebox M370 Firewall
  • WiFi Help and Support Wi-Fi site survey Remote Support
  • Windows 10 Training Online Help Windows 10 Installation Consultant
  • Windows Server 2012 R2 Cloud Engineer Windows Server 2012 R2 Support Services
  • Windows Server 2016 Online Troubleshooting Windows Server 2016 Networking Consultants Florianopolis
  • Windows and macOS coexistence Onsite Technical Support Top Apple Mac and Windows coexistence Specialists
  • Work from Home Employees Florianópolis Consulting - Endpoint Management Solutions Consulting and Support Services Florianópolis Offsite Workforce Consulting - Florianópolis - Endpoint Management Systems Consulting Experts

  • Exchange 2013 Disk Availability Group Specialist
    Top Exchange 2013 Online Troubleshooting

    Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features plus a redesigned structure. These enhancements favorably impact vital facets of IT including manageability, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable remote support and management for Exchange Server 2013.

  • macOS Architecture Integration Services Specialists iPad Network

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