For small office network systems located within the state of Florida, Progent's Microsoft and Cisco certified technical team members can deliver phone support and troubleshooting to fix your network issues fast and cost effectively. Progent has developed enterprise-level skills, sophisticated utilities, and support databases to identify and fix IT problems while avoiding the high cost and time delays normally associated with in-person technical service visits. In case your Florida organization is located beyond the larger metro areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local network support options may be limited in technical expertise, or not available during an emergency. This can result in a office network that is unstable or causing productivity loss due to technical issues continuing for too long. Progent's team of expert network engineers average more than twelve years of real-world industry experience, in the trenches of network support, performing a extensive range of technical tasks for a varied range of clients. This means you obtain not only the technical competency needed for the task, but a professional with demonstrated methods for applying those skills to deliver affordable network solutions.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or onsite NetApp SAN consulting services for NetApp's entire portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN environments efficiently based on leading practices.

Juniper Consulting
Progent's Juniper Networks-certified network engineers can assist you to plan and implement Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated equipment to the latest releases. Progent's Junos OS consultants offer expertise with Juniper's premiere network operating system to help your business to simplify the management and improve the protection of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system products and can assist you maintain networks that include a combination of Juniper's software platforms.

MySQL Database Application Development and Database Administration Support
Progent's MySQL application developers, database architects, and DBAs offer cost-effective remote DBA or application development support and can help businesses of any size to integrate and manage MySQL within a reliable network environment that offers advanced speed, expandability, and security. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.

Backup/Restore Solutions for Telecommuters
Progent can help small and medium-size companies to design, install, verify and troubleshoot backup/restore solutions required for telecommuters. For information about Progent's backup/restore consulting services for an at-home workforce, go to backup/restore solutions for teleworkers.

Wide and In-depth Knowledge of Business Information Networks
Progent’s team of over 100 network consultants means customers can take advantage of the leverage of more than a thousand years of cumulative experience and shared information to repair the most difficult network issues. Progent’s accredited information technology engineers have the know-how to find solutions quickly and implement them affordably.

CRISC-certified Risk Management Consultants
The CRISC certification program was initiated by ISACA in 2010 to validate a consultant's ability to design, deploy, and support information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help you to create and execute a risk management strategy based on industry best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) service is a next-generation endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology from SentinelOne to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to automate the complete threat progression including filtering, detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Read about the complete ProSight series of affordable network management outsourcing services for desktop and mobile endpoints.

Consulting Expertise for Microsoft Dynamics and Dynamics 365 Accounting and ERP/MRP Software
Progent's Experts Team offers help in Microsoft accounting and ERP platforms, allowing you to tailor inexpensive and cohesive network solutions that address the unique requirements of your business. Progent's software developers offer a range of services including Dynamics 365 Finance (formerly Dynamics AX) ERP consulting, Microsoft Dynamics GP Accounting Software education and integration, Microsoft Dynamics 365 Business Central/NAV business management software support, Microsoft Dynamics SL/Solomon accounting software help, and Microsoft Commerce configuration.

ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT staff and your Progent consultant so all looming problems can be resolved before they have a chance to disrupt productivity. Find out about Progent's entire ProSight series of value-priced outsourced network management services for small organizations.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for recovering services rapidly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to plan, deploy, test and administer a DR system powered by VMware Site Recovery Manager.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your company to design, deploy, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Private Cloud Integration and Hosting Services
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent maintains a team of network experts based in the Tampa area, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity planning consultants. Progent can also assist your business to plan and carry out a migration to the Flexential facility by providing services such as planning solution configuration, specifying hardware components, system configuration and validation, troubleshooting, streamlining remote management, and educating your IT staff. For more information, refer to Progent's cloud virtual server hosting service at Flexential Colocation Center in Tampa Florida.

Progent's Consulting and Training Support for Microsoft Office and Microsoft 365
Progent's certified Office and Microsoft 365 experts can assist companies of any size to integrate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that offers fast return on investment and enables improved business results. Progent can assist you to integrate Office or Microsoft 365 apps with one another and with other key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also help you to resolve compatibility problems with different releases of Microsoft Office and can provide live online Microsoft Office and Microsoft 365 instruction to individual users or groups.

Planning, Integration and Support Services for Microsoft System Center 2012 R2
Progent's System Center consultants have more than a decade of background deploying, maintaining and troubleshooting the key components included with Microsoft System Center and can help you to plan, configure, manage, and repair your System Center solution to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent also offers System Center 2016 migration consulting to assist your organization to move to a newer edition of System Center. In addition, Progent can help you to migrate to more current releases of System Center including System Center 2019 and System Center 2022.

SentinelOne Sales and Consulting Expertise
Progent is a dealer and integrator for SentinelOne's Singularity XDR product line, a subscription-based, cloud-first threat management solution that includes AI software and expert services to provide comprehensive endpoint detection and response (EDR) and extended detection and response (XDR) for protecting against ransomware and other malware. Find out more about Progent's SentinelOne Singularity sales and integration expertise.

Contact a Progent Network Consultant
To learn how to get in touch with a Progent computer consultant for online or on-premises assistance, phone 1-800-993-9400 or go to Remote Network Support.



An index of content::


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