For small company computer networks located within the state ofFlorida, Progent's Microsoft and Cisco qualified technicians can deliver online support and troubleshooting to repair your computer system issues fast and affordably. Progent has developed top-notch expertise, software utilities, and support knowledge bases to identify and resolve network problems while avoiding the expense and time delays normally associated with on-site technical service dispatches.
If yourFloridabusiness is located outside of the larger urban areas such asJacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby computer support choices may be limited in technical expertise, or not available during urgent situations. This can result in a network environment that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of expert network professionals average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a extensive range of clients. This means you get not only the technical competency needed for the task, but an expert with proven methods for applying that expertise to provide affordable network solutions.
Easy Sign-on and Billing Structure
Progent's simple by-the-minute billing model requires no complicated contracts, retainers or hidden fees. Many other support companies have minimum charges or other additional fees that drive up service. For remote support during normal business hours, you pay only for the actual time spent resolving your issue. If it only takes ten minutes to resolve your issue, then you only pay for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are charged only for the time when Progent's expert is actually on-site working on your problems. Just Progent's value priced per-minute rate. For urgent same-day onsite service calls, you might be billed for our expertís travel time, but not an increased emergency rate. Since Progent maintains a large pool of engineers located within the entire service territory, an available expert is typically close by to help. Progent can in addition offer onsite technical support to most zip codes in the U.S. within one business day of answering a service call. Progent's remote technical support group has delivered assistance to small businesses in every state in the U.S (Refer to Progent's customer testimonials.)
Online Education for Desktop Apps
Progent offers live online training for popular client applications. Progent's Webinar training covers areas that include Office 365 Excel and Power BI reporting, Office 365 Word VBA macro programming, Publisher collaboration, Office Outlook security, Microsoft Office Access programming, Microsoft Dynamics GP customization, and Windows 10 management. Webinar-based learning offers the advantages of conventional in-person seminars, such as immediate interaction between clients and teachers, but avoids the costs of transportation and the hassle of attempting to synchronize the availability of multiple trainees.
Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies compliance settings control, inventories network resources, guards against company data leakage, provides health reporting, enables safe self service, and offers a common control mechanism for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can help your organization with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Wireless Site Survey
Progentís Wireless Site Survey helps you to design and install a wireless network customized for your environment, offering you a wireless solution that has the reception, speed, capacity, QoS, security, and hand-off ability your company requires. Progent's predictive Wi-Fi planning services can be carried out remotely and make use of advanced RF simulation and analysis tools to design a cost-effective Wi-Fi network. Progentís on-premises survey includes physical inspection, spectrum and security audits of your existing WLAN, analysis of your site's floor plans, measuring for RF contention, signal propagation modeling, selection of the best placement for customer-specified Wireless Access Points. Placement and configuration support for wireless access points include Aironet Wi-Fi access point planning and deployment consulting, Cisco Small Business 100/300/500 wireless APs consulting, Catalyst 9100 Series 802.11ax access points solution planning, Cisco Meraki wireless access point integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.
High-level Project Management Experts
For advanced project management support, Progent can provide access to senior IT experts with years of experience as technology project managers for application development, information systems implementation, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide world-class management skills to assist enterprise customers to adhere to best practices to ensure that development or deployment projects are successfully completed on schedule and on budget.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for all the products, technologies and services that go into creating an end-to-end Cisco Jabber solution including Cisco network appliancesand management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration solution.
SharePoint Server 2016 Migration and Hybrid Integration Expertise
Microsoft SharePoint 2016, intended for local deployments of the SharePoint content management platform, offers integration with Microsoft SharePoint Online and Office 365 to allow hybrid environments that seamlessly unify local and cloud-based infrastructure and services. Additional enhancements include fast provisioning with the MinRole role-based topology feature, increased scale, higher performance, stronger security and compliance, enterprise analytics with Power BI integration, and a more engaging user interface for collaboration. Progent's Microsoft-certified SharePoint consultants offer affordable remote and onsite expertise, application development, and technical support services for organizations of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, see SharePoint Server 2016 Migration and Hybrid Integration Expertise.
Planning and Migration Help for Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 offered by Progent include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, automated provisioning and administration, network design, Wi-Fi support, business continuity planning, group and personal training for network management staff and users, and ongoing technical help.
Consulting Services for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager helps to promote consistent performance and maximum uptime for key workloads by offering unified, mixed-platform monitoring of IT resources installed throughout on-premises datacenters and private and public clouds. Progent's consulting team can provide world-class remote and onsite expertise to assist organizations of any size to plan, integrate, optimize, update and repair Operations Manager 2016 deployments. Progent's SCOM 2016 consulting experts can assist you to migrate to Operations Manager 2016 from earlier releases or from other monitoring products, or integrate multiple monitoring systems into a cohesive IT management solution. Progent can also show you how to extend your SCOM 2016 environment to incorporate infrastructure hosted on public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.
Linux Support and UNIX/Windows Integration
If your company network mixes Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into an efficient network that allows all your platforms to coexist for simpler administration, seamless dataflow, high availability, high throughput, and integrated security. If you are writing or testing Linux based-software within an environment that incorporates Microsoft-based servers, desktops, and application software, Progent can provide comprehensive network outsourcing that allows you to focus on your area of expertise.
Progent's Customer Testimonials
Progent has delivered remote or onsite IT consulting service to companies in each state in the U.S. Many of these clients have indicated their appreciation to Progent via testimonials to the excellence of Progent's service staff. Check out Progent's customer testimonials to learn what people have said concerning the quality of Progent's network support services
ProSight Managed Services for Network Management
Progent provides a selection of low-cost, fixed-price services intended to enable small and mid-size organizations to utilize the same advanced technology used by some of the industry's top corporations. Progent's ProSight portfolio of network management outsourcing services addresses all key areas of modern networking such as email content filtering, security and compliance, update management, cloud-based backup and disaster recovery, infrastructure health monitoring, private cloud hosting, and IT asset documentation management. To read Progent's white paper about the advantages of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.
Talk to a Progent Network Support Expert
To see how to get in touch with a Progent computer consultant for online or onsite expertise, call 1-800-993-9400 or go to Online Network Help.