For small business computer networks located within the state of Florida, Progent's Microsoft and Cisco certified professionals can deliver online support and remote troubleshooting to resolve your computer system issues fast and affordably. Progent has developed top-notch skills, software utilities, and support knowledge bases to identify and fix network problems while avoiding the expense and time delays normally associated with in-person service visits.
If your Florida company is situated beyond the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby computer network support choices may be limited in expertise, or unavailable during urgent situations. This results in a office network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of network consultants average more than 12 years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a broad range of customers. This means you get not only the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to provide cost effective network solutions.
Citrix Virtual Windows Desktop Engineering Support
Progent's Citrix virtual desktop experts can help you to plan, deploy, manage, and troubleshoot a virtual Windows desktop and application delivery and management system by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can show you how to enhance your network for distributing server and client-side applications, and Progent's remote datacenter management and support experts can help you to administer and support an off-site datacenter that offers high uptime, advanced protection, and rapid recovery. Progent's Citrix technology experts can also help you with other virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.
ProSight Network Audits for Assessing Network Infrastructure Health
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an objective assessment of the health of their network. Based on some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a cleaner and safer Active Directory environment. Both versions also offer the ongoing advantages of advanced remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with data security standards, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and less downtime. To find out more about ProSight Network Audits and to see sample reports, go to ProSight Network Audits.
Microsoft Project Server Consulting
Progent's Microsoft Project Server and Project Online consultants offer advanced online and onsite support services for Project Server as well as for Microsoft platforms that work in conjunction with Project Server. Services offered by Progent include Microsoft Project Professional and Project Web App integration, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 migration, Exchange 2013 configuration, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel development, plus Office PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network consultants to assist your company to optimize your infrastructure to support local, branch office, home-based, and mobile users so that they can utilize Microsoft Project Server to work together safely and efficiently. Progent's certified network security experts can help your IT team to adopt and enforce security workflows that safeguard important project information without disrupting the efficient sharing of legitimate data.
SQL Server 2012 Support Services
Progent offers the support of certified SQL Server 2012 engineers and experienced database application developers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified data security consultants to help your business to manage your SQL Server 2012 solution and define an efficient and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also assist your company to migrate to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and install a wireless LAN customized for your environment, providing you a WLAN that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service. Progentís onsite survey features physical walkthroughs, spectrum and data protection assessment of your current WLAN, evaluation of your buildingís floor plans, measuring for radio frequency interference, signal propagation modeling, identification of optimum placement for client-specified Wireless Access Points (WAPs) including Cisco Aironet APs, Meraki cloud-managed APs and Apple AirPort devices, and a detailed report defining the new WLAN.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to validate the skill of information technology security professionals. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with any of the security services addressed within GIAC accreditation such as auditing network security mechanisms, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing, distribution and service organizations to simplify supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that spans from as-needed advice to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Easy Payment Options
Progent's easy payment options for The Progent Test and Design Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento can be used for testing mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without adequate in-house resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Microsoft SQL Server Application Programming
Progent's SQL Server application developers can assist your organization to create and maintain database applications that utilize the SQL Server database platform. Progent follows industry best practices to build scalable, easy-to-manage SQL Server database applications and knows how to work with a customer's IT staff to deliver projects in a timely and affordable manner. Progent for can assist you to build Microsoft SQL Server applications by offering a wide selection of professional support services such as specification of features and scope, database modeling, ETL development, T-SQL programming, software configuration, storage management, performance tuning, backup/recovery, clustering, consolidation of stored procedures, synchronization solutions, security, and fault tolerance.
Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 incorporates key technologies first developed for and refined on Azure, among the world's biggest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network architecture for a cloud-centric or hybrid installation, develop and carry out a smooth migration strategy, train your IT administration and support staff, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Remote Desktop Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of online desktop technical support from service requests through trouble ticket generation, managing accountability, remote desktop control, status tracking, problem solving, and and metrics. Intended for small companies with few if any dedicated service technicians for end users, Progent's Help Desk Services provide online support at a substantial savings from Progent's normal Level 1 desktop support rates. Progent can also provide fast as-needed escalation to subject matter experts to resolve complex issues. For more information, refer to Progentís online desktop Call Center services for small businesses.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools incorporated within one agent managed from a single console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate action. Progent's consultants can also help your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.
Affordable Support Solutions
Many small organizations rely on poor metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate experience can take several times longer to complete the same job than an experienced IT expert. As an example, charging a third less per hour, but taking three times longer for the same task is hardly a deal. Even worse, a badly designed or implemented network environment that is unreliable and hard to manage or upgrade can cost an organization many times over its setup price because of lost productivity. Progent's client testimonials from satisfied companies across the U.S. confirm the effectiveness of Progent's support model and the technical capability of Progent's staff of engineers.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to help businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
64-bit Computing Migration Support Services
Progentís 64-bit migration specialists can assist you to enhance your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit computing, design a cost-effective upgrade process that reduces business interruptions, and offer timely online help to aid your organization to install 64-bit software and application software on your existing computers. Progent's Microsoft-premier consultants can assist you to install the 64-bit versions of Microsoft platforms such as Microsoft Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.
Get in Touch with a Progent Computer Support Expert
To learn how you can get in touch with a Progent computer support expert for remote or onsite help in , phone 1-800-993-9400 or visit Online Computer Support.