For small office computer networks located in the state of Florida, Progent's Microsoft and Cisco qualified engineers can provide phone assistance and troubleshooting to solve your network problems fast and affordably. Progent has developed enterprise-level skills, sophisticated utilities, and support databases to identify and repair computer network problems while avoiding the high cost and delays associated with on-site technical service calls.
If your Florida business is located beyond the larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby computer support choices may be limited in technical capability, or not available during a crisis. This can result in a network environment that is unstable or causing wasted time due to technical issues continuing for too long. Progentís staff of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a extensive range of clients. This means you get not just the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to assist with efficient network solutions.
BI Reporting Consulting and Development
Progentís BI reporting consultants can provide remote and on premises consulting to help you with any phase of BI reporting from troubleshooting or enhancing applications to planning and implementing a comprehensive BI environment. Progent's BI experts can assist you to support your existing BI system, help you to migrate reports and databases from a legacy reporting platform to a modern one, and deliver custom remote mentoring to meet your individual needs. Progentís management reporting and analytics consultants can provide expertise in all popular BI reporting tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Builder.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that indicates expertise in network security auditing. Certified by ANSI, the CISA accreditation requires that candidates pass an extensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional trained to assist companies in the fields of IS audit services, information technology enforcement, systems and infrastructure lifecycle, information technology service delivery, protection of information resources, and business continuity planning.
Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service computer consulting and support company such as Progent as opposed to a freelance consultant, you are ensured timely access to experienced professionals whenever you require them. You do not have to worry that sickness, training, vacations, or conflicting priorities with different customers will leave you with no support when you have an emergency.
Progent's Consulting Services for SQL Server 2016
SQL Server 2016 introduces significant enhancements in performance, scale, security and compliance, uptime, BOYD support, plus built-in business intelligence. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and onsite support to help organizations of all sizes to plan, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.
NetApp SAN Storage Solutions
Progent offers enterprise customers online or on-premises NetApp SAN consulting support for NetApp's entire family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN deployments efficiently based on industry best practices.
Responsiveness of Progent's Technical Response Center for Online Support
Progent's Technical Response Center is dedicated to delivering the highest quality of online IT support services offered anywhere for both urgent as well as standard problems. For emergency issues that affect many workers, key personnel, or a mission-critical program, the Technical Response Center can respond in less than an hour. For standard issues, the TRC will within two hours. Under any circumstance, your ticket will be generated quickly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will get in touch with you on each corrected issue to make sure you are comfortable with the results and willing to close the ticket. Find out more details about Progent's Technical Response Center Customer Commitment.
Citrix XenServer Consulting Support
Progent's Citrix certified XenServer virtualization consultants can help your company to understand the business advantages of XenServer as well as additional Citrix platforms, and can assist your IT organization to plan, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your current Citrix technology environment and help you to enhance consolidation, responsiveness, protection, availability, and disaster recovery.
Microsoft SharePoint Help
Progent's Microsoft-authorized Microsoft SharePoint Server 2013 engineers, SharePoint 2010 engineers and Microsoft SharePoint 2007 support professionals can show you how to rationalize the business case for implementing the latest release of Microsoft SharePoint Server, advise you on the appropriate edition of SharePoint Server for your application, offer configuration and integration expertise, help you to install MS SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and custom application programs to work with Microsoft SharePoint, develop a comprehensive security plan that includes portal technology, and deliver maintenance and Help Desk services.
Progent's Consulting and Development Services for SQL Server 2014
SQL Server 2014 incorporates significant improvements in critical areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services including planning, deployment, administration, remediation, and software development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment. In case you are already using SQL Server 2014, Progent can assist you to carry out an efficient upgrade to Microsoft SQL Server 2016.
Design, Deployment and Support Expertise for System center 2012 R2
Progent's Microsoft System Center 2012 consulting experts have over 15 years of experience deploying, maintaining and troubleshooting the key platforms included with Microsoft System Center and can assist you to design, deploy, maintain, and fix your System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to assist your organization to transition to the latest edition of System Center from an earlier one or from a third-party datacenter management platform to provide the advantages of best-in-class deployment, centralized management, security, plus infrastructure and critical application availability and performance monitoring.
Microsoft Windows Server 2012 R2 Integration Services
Progent's Microsoft-certified Windows Server 2012 experts can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT support, staff, create a corporate-wide security strategy, streamline IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan. If you are considering migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can help you to evaluate the value of Windows Server 2016 for your environment and plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture.
Expert Wireless Engineering and Support Services
Progent's wireless technology consultants have broad backgrounds in the implementation and support of wireless networking technology and can help your IT team to design, configure, manage and repair wireless ecosystems that are compliant, robust, expandable, easy to manage and operate, able to support your critical applications, and seamlessly integrated into hybrid cloud networks. Remote and on-premises expertise available from Progent span a selection of wireless solutions and include smartphone and tablet integration, Wi-Fi network planning and installation, Wi-Fi site surveys, wireless IP phone configuration, and building-to-building wireless integration.
Contact a Progent Computer Consultant
To see how you can access a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Online Computer Help.