Exchange and Office365 Integration, Migration, and Troubleshooting Services
Progent's Microsoft-certified consultants have over 20 years of background assisting businesses to plan, deploy, and troubleshoot messaging systems based on Microsoft Exchange. For companies in Florida, Progent offers a variety of budget-friendly Microsoft Exchange consulting and troubleshooting services to make sure that your Microsoft Exchange solution features:
Data security and compliance
Rules-based virus and spam blocking and content management
Dependability
Convenient connectivity for telecommuters and on-the-road users
Streamlined management tools
Multi-media mail boxes with voicemail, IM, Presence, and video conferencing capability
Dependable and fast backup and recovery
Tight integration of both local and cloud networks
Progent makes available to companies an online support service provided by Microsoft MCSE certified Exchange professionals to fix Exchange issues rapidly. Progent's onsite computer technicians can be sent within one day to businesses to most major cities in Florida. Progent's Cisco CCIE certified network engineers have the skill to provide assistance with challenging network problems that impact Exchange performance, and Progent's CISM and CISA certified security experts can help your organization to defend against or clean up after assaults.
Progent's Exchange Server support and maintenance experts can help your company to prepare for and perform non-disruptive migrations from older email environments to an up-to-date Microsoft Exchange platform. Progent's 64-bit upgrade experts can help your company to assess the strategic advantages and costs of moving to a 64-bit edition of Exchange Server and can help you to design and carry out a cost-effective upgrade plan to a 64-bit edition of Exchange. Progent's Power BI integration experts can help you use information from Exchange spreadsheets to create modern visualizations to incorporate into collaborative Power BI analytical reports and dashboards. Progent can also assist you to expand your Exchange-powered email solution with the latest smartphones and tablets by providing wireless integration support services such as iPhone and iPad integration and Google Android phone integration and management.
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical problems and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget. To learn more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
Also, Progent can offer 24x7 server monitoring to make sure your company's email solution stays up and running, and Call Center Services for quickly solving technical issues encountered by your users.
MS Exchange 2019 Server Deployment Services
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook clients. For more information, see Progent's MS Exchange Server 2019 integration services.
Exchange 2016 Consulting
Exchange 2016 Server's streamlined architecture allows easier deployment and scale, more efficient use of equipment, and reduced management expense. Microsoft Exchange 2016 also offers tighter connectivity with Office 365 apps, operation with Windows Server 2016, faster I/O performance, enhanced DLP, and more rapid recovery, more extensive support for iOS and Android smart phones and tablets, full web-based management, and a more complete web client. Find out more details about Progent's Microsoft Exchange Server 2016 support services.
Microsoft Exchange Server 2013 Consulting Services
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact vital IT areas like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the business benefits of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013. Learn more details about Progent's Microsoft Exchange 2013 Server support.
MS Exchange 2010 introduced game-changing technology for high-availability, secure, integrated communications. Compared to Exchange Server 2007 or Exchange Server 2003, Exchange 2010 is more economical to deploy and support, easier to manage and scale, more comprehensive in capabilities, higher performance, less prone to single-point breakdown, more extensive in its services for mobile workers, and better equipped to protect business data and resist malicious attacks. Read more details about Progent's Exchange Server 2010 consulting services.
Exchange Server 2007 Consulting
Microsoft Exchange Server 2007 is engineered to meet the challenges of data security, anywhere connectivity, high performance, and reliability. Microsoft Exchange 2007 offers built-in resilience that enables enterprise-class availability to keep your messaging system up and running, defend against spam and malicious email, and help your organization to be compliant with government and industry standards. Read more about Progent's MS Exchange 2007 Server consulting services.
Microsoft Exchange Server 2003 Consulting
Microsoft Exchange Server 2003 offers a reliable, expandable, and manageable platform with 24×7 email and collaboration as well as reasonable cost of ownership. Microsoft Exchange 2003 continues to be in wide use because it enables a broad range of team activities, including scheduling utilities, chat groups, and group folders, and in addition provides sharing of information across physical, organizational, and technology borders with functions such as IM, real-time communication, and multimedia support. Despite the fact that Microsoft has ended support for the product, Microsoft Exchange 2003 remains one of the most widely used versions of Microsoft's Exchange family. Progent can help your business to maintain your existing Exchange Server 2003 solution or upgrade to the latest edition of Microsoft Exchange Server. Learn more information concerning Progent's Exchange 2003 Server support services.
Exchange Server 2000 Support
In contrast to MS Exchange 5.5, which uses its built-in directory, Microsoft Exchange Server 2000 utilizes MS Active Directory, offering a simplified administration and security architecture. Microsoft Exchange Server 2000 still has a sizeable installed base even though Microsoft has ceased to support for this venerable product. Progent's veteran messaging experts have extensive background supporting Exchange Server 2K and can help your business to maintain your current Microsoft Exchange 2000 environment or show you the economic benefits of more recent releases of Microsoft Exchange and help you to upgrade efficiently to a more advanced incarnation of the world's most successful email technology. Find out additional information about Progent's Exchange 2K consulting.
Exchange Server 2016 Migration Support
Progent's experts can assist you with all phases of your MS Exchange 2016 migration such as planning, piloting, mailbox migration, decommissioning and management/end user training. Progent's consultants can help you to evaluate the strategic benefits of deploying Microsoft Exchange Server 2016, design and implement a smooth migration, and deliver as-needed troubleshooting. Progent can help you to create a Microsoft Exchange Server 2016 ecosystem hosted on local and/or cloud-based datacenters. Find out more details about how Progent's Microsoft Exchange 2016 Server migration consultants can help your organization to move affordably from your legacy Exchange solution to Microsoft Exchange 2016.
Microsoft Exchange 2013 Server Migration Support
Microsoft Exchange 2013 Server delivers significant enhancements to Exchange 2010 and introduces new features plus a streamlined architecture. Progent can help your business to upgrade to Exchange Server 2013 while retaining as much as possible of your current infrastructure. Progent can also assist your business to integrate Exchange 2013 Server with Lync, SharePoint 2013, and Office desktop or Office 365 for enhanced collaboration and enterprise search capabilities. Learn how Progent's Exchange 2013 upgrade support can help you migrate smoothly to Microsoft Exchange 2013 for on-premises, cloud, or hybrid environments.
Microsoft Exchange 2010 Server Migration Expertise
Progent can provide expert help for each step of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management, site analysis, project planning, specification of all new software licenses and hardware required, recommended vendor sourcing, system testing at client site or at Progent's test lab, managing transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation the production system, decommissioning the previous servers, and webinar training for customer's support staff and end users. Learn more details about ways that Progent's MS Exchange Server 2010 Migration Services can help you to transition affordably and productively from your older Exchange Server environment to MS Exchange Server 2010
Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data loss protection and email encryption solution that incorporates the technology of top data security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of inspection for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Loss Protection.
Upgrade Consulting for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams experts and Skype for Business consultants can provide remote and on-premises expertise for organizations of all sizes to assess the costs/benefits of upgrading to Microsoft Teams or Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud or hybrid deployment; interface Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint and Office or Office 365; configure high-availability solutions; interface Microsoft Teams or Skype for Business with your PSTN gateway; and interface with other collaboration platforms like Cisco UC. Progent's certified data security consultants can help you design and verify a security environment for your Microsoft Teams or Skype for Business solution that is compliant with government and industry standards.
Contact Progent for Microsoft Exchange Support
If your Florida IT organization is looking for a Microsoft Exchange consulting specialist, call Progent at 800-993-9400 or visit Contact Progent.
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can disrupt productivity.
Progent is organized provide comprehensive remote support for all technologies associated with today’s small business information networks and allows you to outsource a variety of strategic, on-demand services such as a temporary Chief Information Officer to offer advanced planning and negotiating skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as a managed service, project management for major projects such as office moves oroperating system migrations, connectivity consultants for building and maintaining high-performance and robust network infrastructure, security engineers to verify information safety and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to write, customize, or repair mission-critical application programs.
Exchange Technical Support Firms Jacksonville, Miami, Dade County, Broward County, Florida
Progent's Microsoft-certified relational database developers can provide businesses of any size remote DBA and programming services for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include software installation and configuration, application design and programming, management support, synchronization strategies, storage management, performance tuning, data migration, security and compliance, backup and recovery systems, troubleshooting, and training.
Microsoft Windows Active Directory requires extensive field experience to configure optimally across a large corporation. Progent’s Microsoft Premier engineers are experts in designing, integrating, and troubleshooting sophisticated Enterprise AD projects. Progent’s fields of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, dealing with legacy legacy software configuration objects in production Active Directory systems, and fixing unsuccessful installations of AD and AD-integrated programs.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network consultants can assist you to manage your existing PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent provides Windows Cluster Server consulting to help your company deploy zero-downtime clustered servers designed to deliver 24x7 uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By assisting you t build high availability server clustering solutions powered by Windows Clustered Server 2003, Progent’s Certified Windows professionals make sure that your high availability clustered servers are configured to maximize the competitive advantage of your IT system.
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft Certified IT consulting experts. With Progent's affordably priced network support packages, small and midsize businesses can choose a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small business networks enterprise-class reliability, security, and performance.
Medium-size companies can get all the advantages of System Center Operations Manager and have quick access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced network support packages, medium-size businesses can select a basic co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For businesses with line-of-business environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer medium-size company information systems world-class reliability, security and productivity.
Jacksonville, Miami, Saint Petersburg, FL Exchange Expert
Cisco has designed a full product line of routers that includes routers designed to provide the security, bandwidth, and availability demanded by customers ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
Jacksonville, Miami, Saint Petersburg, FL, US Network Support Technician Exchange
Progent's Cisco Meraki Wi-Fi AP experts provide remote and on-premises support to assist organizations of all sizes to plan, install, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to set up and support Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to create a seamless ecosystem that delivers identical connectivity, performance, security, manageability and availability for wired and wireless clients irrespective of their mobility or computing device.
Exchange Outsourced IT Support Florida - Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and troubleshooting SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to fix serious issues uncovered by Microsoft SCOM 2012.
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, help you upgrade efficiently from older versions of Virtual Machine Manager, develop workflows for building and deploying virtual machines and VM hosts, implement fault-tolerant scale-out clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor professionals can provide world-class Hyper-V consulting and VMware ESXi expertise.
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management technology to keep your IT system operating efficiently by tracking the health of critical assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they have a chance to disrupt your business.
By using virtual servers, companies are able to operate many virtual servers on one physical server. Virtualization technology enables companies to enjoy all the advantages of server segmentation, but without the expense associated with buying extra server equipment. Virtualization is also the enabling technology for private clouds, which offer major benefits such as reducing the costs of capital equipment, facilities, and management while improving information protection, network reliability, and recoverability. Other useful server management technologies are network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can help you with all areas of server consolidation and administration to allow your business to cut expenses and save time.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies more than 25 years of experience assisting manufacturing and service companies to simplify complicated supply chains and streamline key processes in order to get products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite consulting that can range from as-needed guidance to end-to-end solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, training, and database administration.
Progent's company culture will allow you to become a better professional by enhancing your technical knowledge and boosting the satisfaction of your customers. Progent makes good on this promise by recruiting the top professional talent for you to operate with, offering a state-of-the-art network and communications architecture, running specialized application utilities to deliver the maximum level of support, and by streamlining proven business models for finding and keeping clients.
Progent is a pioneer in economically providing world-class network help to small businesses. Progent's achievement in addressing the IT support needs of the chronically underserviced small business market is the cumulative result of key technical and process breakthroughs that have eliminated a great deal of the traditional costs out of managing IT support, injected unprecedented professional expertise into the IT service system, and significantly accelerated the solution cycle.
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support, team, create an enterprise-wide security plan, streamline IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
For custom program creation, Progent can supply software design experts to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's Cisco-certified CCIE network infrastructure experts can help your business to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include unified management of advanced security capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.
Progent’s Microsoft certified consultants offer small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important software quickly and reliably to appropriate users, lower product costs and adhere to licensing agreements by understanding usage profiles, enhance Windows security by improving your knowledge of weak points and by delivering targeted patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by efficiently exploiting the administrative functions built into Windows. Progent’s SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset monitoring management including program and appliance inventory.
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, develop test systems and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT management, team, develop a corporate-wide security strategy, automate network administration, assist with application development, and generate and validate a DR/BC plan.
Progent can assist small and medium-size companies to configure IP voice solutions to give their at-home workforce the advantage of transparent extensions of the corporate phone infrastructure.
Progent is a leader in affordably delivering world-class IT help to small companies. Progent's achievement in addressing the network service requirements of the historically underserviced small company market is the cumulative result of major technical and process innovations that have removed much of the conventional costs out of administering network support, added unprecedented professional skill into the IT service system, and significantly accelerated the repair cycle.
Progent provides national remote help and consulting services for companies who run Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and OS X with Microsoft technology. Progent's engineers can provide macOS and Mac OS X clients a range of services such as desktop assistance, migration to the latest edition of OS X from other earlier versions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone and Apple iPad integration and management, or migrating to iCloud services. Online technical support provides maximum leverage for your IT dollar by preserving client productivity and limiting the time billed for network repair services. Sophisticated online support technology and skilled service specialists and consultants allow Progent to solve the majority of network problems without squandering time and expense by traveling to your site. In most of situations your network problems can be dealt with by telephone or via a combination of phone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM certified security professionals to help with the toughest network problems.
Microsoft Lync 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and protected communications environment that supports the modern BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN telephony across a broad range of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and network integrators can help you to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your current and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your management staff and users. Progent has expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Progent's Mac experts can promote the creative aspect of Macintosh environments by offering help services and education in imaging, audio, and motion video. Progent's support professionals can provide help in a range of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent has a long background delivering a broad range of online network support and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in delivering advanced online network support and has delivered IT solutions to clients in every state. Remote support eliminates travel expenses and solves issues more quickly than onsite service calls.
Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting options are based upon mature virtualization architectures that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing corporate security solutions for information systems with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and deploy an installation of Microsoft ISA Server 2004 that meets your information security needs without limiting your productivity.
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified telecommunications/email solutions for companies. Progent provides economical Exchange Server support services to strengthen email security and virus defense, provide high availability email, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's Check Point Software consultants can help you select and configure Check Point Firewall/VPN software and appliances based on Check Point Software's technology to offer an economical and effective security defense for your information network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a single source for on-going network support, administration, education, and design expertise.
Progent’s IT outsourcing services offer budget-friendly computer support for small organizations. Whether it includes designing network architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your IT technical services can reduce expenses and eliminate risks, permitting IT support budgets to increase in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available system architecture for your critical business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent provides Windows Cluster Server support to help your organization implement high availability server clusters that can provide 100% operation. Windows cluster servers for zero-downtime networks include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By assisting you t design zero-downtime server clustering solutions based on Windows Server Cluster 2003, Progent’s Certified Windows consultants make sure that your zero-downtime server clusters are configured to optimize the competitive value of your information network.
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent can help companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware investments. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the common errors small companies make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
Progent delivers the services of Microsoft and Cisco-Certified IT consulting professionals to offer customers economical alternatives to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that span from small offices to nationwide corporations, Progent's network consultants can show you how to enhance your network's e-mail architecture, security, availability, throughput, and network management.
Even if your business has a minimal network services staff and a limited IT budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT professionals, the latest system management products for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical network applications and servers operating.
Progent is looking for a range of full-time workers including solutions-driven Microsoft Certified Systems Engineers; network consultants with Cisco CCDP or CCIE certification; and consultants for fault-tolerant system design with backgrounds in mobile connectivity, wireless networking, non-stop systems, business continuity solutions, data protection, and server virtualization. We are also seeking desktop support experts, remote troubleshooting professionals, and CISSP or CISA accredited security consultants. Progent is also hiring experienced managers and administrators who can perform effectively in Progent's high-growth, virtual office model. Progent works with independent professionals with in-depth expertise and field background in important information technology topics outside Progent's primary service concentration. Progent's Experts Group employs independent consultants who can provide advice and development services for mission-critical applications that include MRP, Enterprise Resource Planning, or CRM; have in-depth expertise with popular platforms such as Linux derivatives, Apple OS, or Sun, or offer world-class help in technologies like telecom, web development, Electronic Data Interchange, eCommerce, or dbm programming. Independent consultants certified by Progent coordinate with Progent's full-time professionals to deliver comprehensive solutions for small company networks.
Progent can provide cost-effective online consulting to assist businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Progent can help your company to design and execute an efficient transition from a Solaris-powered information environment to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity suites, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development experts can show you how to preserve your data and minimize business discontinuity by designing an effective migration plan that preserves your current assets in Solaris software and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of existing environment, migration planning and validation, MS Exchange migration services, data and application software migration, and server and mass storage transition and economization.
Progent believes that a well designed and executed network can be a crucial piece for enabling any firm's success, and we apply this belief in our corporate system environment. We have created a non-stop virtual office infrastructure that allows Progent's in-house consultants and certified contractors to offer fast and effective support, cooperate closely on sophisticated jobs, and experience professional and private maturity by being a member of a dynamic business culture of self motivation and independence.
Progent offers small businesses two low-cost security inventory scanning packages that include, at a set fee, remotely managed scans of your security profile which are evaluated by certified information security engineers who assess the data collected by the remote scan, deliver unbiased summaries of your current network security, and offer suggestions for enhancements. Progent has developed two complementary network security evaluation scanning packages for external and internal security testing that are priced to fit the budgets of small businesses while offering enterprise-class evaluations of your network's vulnerability to attack.
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to plan and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick payback by improving your productivity, lowering the cost of hardware and support, streamlining administration, and consolidating your vital communications platforms.
Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT service packages, small businesses can select a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small business information systems world-class availability, protection, and performance.
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Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any aspect of IT security. Progent can create efficient cybersecurity solutions that protect a small office from advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile users accessing IT resources spread over multiple physical sites and public and private clouds.
Progent's Check Point experts can help you select and deploy Check Point Firewall software and appliances powered by Check Point's technology to offer an economical and efficient security solution for your IT network. Progent can also help you integrate other Check Point technologies including ZoneAlarm and Check Point Series 80 firewalls with security solutions from other suppliers and offer a single source for on-going technical support, maintenance, training, and design expertise.
Progent can deliver a variety of economical remote and onsite support services to help your business to install, administer, and debug desktops and mobile devices based on Windows, macOS/OS X, Apple iOS, Android, or Linux.
Progent’s data center support services are intended for businesses with hardware housed at Internet Data Centers or data center co-location hosting facilities and in need of timely on-site assistance at the colocation site as well as off-site support from Microsoft and Cisco Premier professionals. Progent offers a complete range of data center and data center and colocation consulting services such as network architecture analysis, Windows and UNIX server installation and maintenance, tech support for server and telecommunications networking, development and deployment of fault tolerant systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server clustering configurations.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity downtime, simplifies long-term support demands, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.
Cisco has designed an extensive array of routers including appliances built to deliver the protection, bandwidth, and availability required by organizations ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network uptime. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Progent's expert application designers and programmers can assist your business to build enhancements to Microsoft Dynamics GP/Great Plains that address the unique needs of your organization while retaining the advantages of seamless Windows integration. Progent can also offer help with a variety of development tools that can be used to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent's CISSP-certified cybersecurity experts can assist organizations of all sizes with any aspect of information system security. Progent can help create cost-effective security systems that guard a small office against advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users sharing IT resources distributed over a mix of physical datacenters and various clouds.
By using virtual servers, companies are able to run many virtual servers on a single actual server. Virtualization technology allows companies to enjoy all the advantages of server isolation, but without the expense that goes with buying additional server equipment. Virtualization is also the critical technology for private clouds, which offer important benefits including reducing the costs of hardware, facilities, and management while enhancing information protection, system reliability, and recoverability. Other useful server management technologies include network monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can help you with all areas of server consolidation and administration to enable your company to contain expenses and save time.
Progent’s staff of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, in the trenches of IT service, executing a broad variety of IT projects for a large array of businesses. Every Progent support professional shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting personnel. This guarantees that you get not just world-class technical help, but also a support engineer with field-tested methods for applying computer knowledge to repair actual network problems quickly.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco devices for unified management.
Progent's virtual classroom webinars provide small companies the affordability, ease, and flexibility of web-based seminars and the proven pedagogic methods of seasoned teachers who utilize advanced technology to reproduce live, participatory classrooms. Progent offers remote training for key desktop software including elements of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and analytics products including Microsoft Dynamics GP; plus other top desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Microsoft and Cisco premier computer engineers can provide advanced support for a broad array of technologies and can deliver that assistance remotely anywhere in the U.S. or onsite in select cities throughout the country and anywhere in California. Progent provides online help for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft Windows and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex network issues, as well as the the support of CISM-qualified security consultants to assist with high-level security design and problem solving. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S.
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Progent’s Cisco-Certified technology experts provide experienced PIX Firewall support services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat protection, and safe access services. Ranging from small, plug-and-play desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy level of security, performance and reliability for information environments of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management solutions. Progent’s Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Windows Server Essentials is a value-priced, versatile OS that allows small businesses to transition from the traditional stand-alone in-house datacenter to the contemporary hybrid computing paradigm that combines both local and cloud-based resources. Progent's consultants can provide cost-effective online consulting and technical support for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible business benefits of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud-based model for your computing ecosystem. Progent offers full-service project management so you can plan and carry out an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers ongoing consulting, technical support, and customized training.
Progent's Microsoft-certified consultants can help your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to support your changing business needs. Also, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and Internet Information Services.
Progent’s Technical Response Center provides nationwide extended hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide after-hours phone help and remote secure computer access to troubleshoot and repair technical problems quickly and economically. The scope of technical expertise represented by Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to qualified experts as required. For urgent issues, the TRC tries to answer your request for support in less than one hour.
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery expert. The interview is designed to assess your organization's ability to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information concerning your existing security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup/recovery environment that minimizes your exposure to ransomware and meets your company's requirements.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent can provide advanced online support services to help businesses connect their networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that utilize on-premises IT assets along with public clouds. To help you to integrate public clouds with networks, Progent offers a range of cloud migration services that include Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Progent's ProSight family of managed IT services are geared to provide businesses who have small internal IT administration and support staffs with affordable help from enterprise-class management platforms and consulting experts. Benefits of Progent's ProSight line of managed services include predictable network management expenses, automation of routine management processes, continual adoption of new information technology, smooth migration from older technology to current solutions, improved alignment of computer technology with business goals, access to seasoned network experts, and freeing up management to focus on business rather than fast-evolving network technology.
Progent’s Disaster Recovery/Business Continuity consultants offer extensive backgrounds assisting small organizations to minimize system downtime by offering cost-effective remote consulting for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore systems, and transparent system maintenance. Progent’s business continuity experts can help your company to develop and validate an efficient business continuity strategy that matches your business goals and budget. Progent’s disaster recovery engineers can assist you to design, deploy, and support fault-tolerant technologies including non-stop Internet access, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location hot backup centers.
Before Progent’s MOM-based solution, system problems were handled reactively, after workers complained about them. With the benefit of proactive, computer generated warnings and trend analyses sent by MOM, Progent is now able to fix network issues before they grow to be critical enough to disrupt network uptime. Because of MOM, Progent can resolve incipient problems before customers know that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class service continuity, security and productivity.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in a solution that delivers the maximum level of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are built on mature virtualization techniques that allow small and midsize companies with multi- platform IT systems to economize significantly on the costs of capital equipment, system support, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network operating at peak levels by checking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they can impact your business.
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or onsite configuration and troubleshooting support to help you to design, implement, update, optimize, administer and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless APs to work with your specific workplace design, construction, and anticipated workloads.
Progent can assist you in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up HLB; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients.
Progent can help small and medium-size companies to deploy efficient remote endpoint management and monitoring systems for maintaining devices operated by teleworkers.