Florida Microsoft Certified Exchange Support Experts
Microsoft Exchange and Exchange Online Configuration, Migration, and Consulting Services
Progent's Microsoft-certified support professionals have over 20 years of background assisting companies to design, implement, and troubleshoot email systems based on Microsoft Exchange Server. For companies in Florida, Progent provides a variety of economical Microsoft Exchange consulting and troubleshooting services to make sure that your organization's messaging solution features:
Information security
Rules-based virus and spam defense and content filtering
Zero downtime
Convenient connectivity for telecommuters and on-the-road workers
Time-saving administration tools
Multi-media inboxes with voicemail, IM, Presence, and conferencing capability
Non-intrusive and high-speed data backup and restoration
Tight integration of on-premises and cloud resources
Progent makes available to companies an online support hot line staffed by Microsoft MCSE authorized Exchange professionals to fix Exchange problems rapidly. Progent's onsite computer technicians can be dispatched in less than 24 hours to businesses to most major metropolitan areas in Florida. Progent's Cisco CCIE certified network consultants can help with complex connectivity issues that impact Microsoft Exchange efficiency, and Progent's CISM and CISA premier security experts can assist your company to safeguard against or recover from attacks.
Progent's Exchange Server design and troubleshooting specialists can help your business to plan and implement non-disruptive upgrades from legacy email environments to the latest Microsoft Exchange platform. Progent's 64-bit upgrade experts can assist you to evaluate the business advantages and risks of upgrading to a 64-bit edition of Exchange Server and can help you to design and carry out a cost-effective migration strategy to a 64-bit edition of Exchange Server. Progent's Power BI consultants can help you use information from Exchange spreadsheets to create modern visualizations to produce actionable Power BI business analytics reports and dashboards. Progent can also help you to integrate your Microsoft Exchange-powered email solution with the latest smartphones and tablets by providing wireless integration support services that include iPhone integration and management and Google Android phone and tablet integration.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget. To find out more about Progent's consulting expertise for hybrid Microsoft 365 and on-premises Exchange systems, go to Microsoft 365 integration with on-prem Exchange.
In addition, Progent can offer 24x7 server monitoring to ensure your company's Microsoft Exchange solution is always working efficiently, and Call Center Support for rapidly solving technical problems affecting your users.
MS Exchange 2019 Server Deployment Services
Progent can assist your organization in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook. For more information, see Progent's Microsoft Exchange Server 2019 deployment services.
Exchange 2016 Consulting
MS Exchange 2016 Server's new design allows simplified implementation and expansion, more efficient use of hardware resources, and reduced administration expense. Microsoft Exchange 2016 also offers closer integration with Office 365, support for Windows Server 2016, higher I/O performance, improved data loss protection, and more rapid recoverability, feature-rich support for Apple iOS and Android smart phones and tablets, comprehensive web-based administration, and a more complete Outlook web client. Learn more about Progent's Microsoft Exchange 2016 Server support.
MS Exchange Server 2013 Deployment
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These improvements affect vital IT areas like manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and train your IT team to maintain your Exchange 2013 solution. Progent can also provide affordable online consulting and management services for Exchange 2013. Read more about Progent's Exchange 2013 Server support.
MS Exchange 2010 delivered breakthrough technology for fault-tolerant, secure, unified messaging. Relative to Microsoft Exchange 2007 or Microsoft Exchange Server 2003, Exchange 2010 is more affordable to install and maintain, easier to manage and scale, more comprehensive in capabilities, faster, less vulnerable to hardware breakdown, more complete in its services for mobile users, and better able to protect business information and resist malicious assaults. Find out more about Progent's Microsoft Exchange Server 2010 consulting.
Microsoft Exchange Server 2007 Consultants
Microsoft Exchange 2007 Server is engineered to meet the challenges of data security, ubiquitous connectivity, high performance, and dependability. Exchange Server 2007 provides built-in fault tolerance that delivers world-class robustness to keep your Exchange environment operating smoothly, protect you from spam and malicious email, and help your organization to adhere to government and industry requirements. Learn more details concerning Progent's MS Exchange 2007 consulting.
Microsoft Exchange 2003 Support
Exchange Server 2003 delivers a reliable, scalable, and easy-to-manage platform with round-the-clock email and group support plus low cost of ownership. Exchange Server 2003 remains widely used due to the fact that it enables a wide range of team activities, such as scheduling capabilities, chat groups, and group folders, and in addition provides access to information across physical, logical, and protocol borders with features such as IM, real-time communication, and multimedia support. Though Microsoft no longer provides support for the product, Exchange Server 2003 remains one of the most widely used editions of Microsoft's Exchange family. Progent's engineers can assist your business to support your current Exchange Server 2003 solution or migrate to a more advanced version of Microsoft Exchange Server. Read additional information about Progent's Exchange Server 2003 support services.
Microsoft Exchange Server 2000 Help
In contrast to MS Exchange 5.5, which has its built-in directory, Microsoft Exchange 2000 uses Active Directory, offering a greatly simplified administration and security model. Microsoft has terminated support for the platform and it is long past time to upgrade. Progent's seasoned messaging experts have decades of background supporting Exchange Server 2K and can help your company to migrate affordably to a more advanced incarnation of this popular email solution. Read more details about Progent's Exchange 2K support services.
Microsoft Exchange 2016 Server Migration Expertise
Progent's experts can help your business with any and all stages of your MS Exchange 2016 migration such as planning, piloting, mailbox migration, decommissioning and management/end user training. Progent's Exchange consultants can assist you to assess the business benefits of deploying Exchange Server 2016, plan and carry out an efficient migration, and provide on-going troubleshooting. Progent can help your business to create an Exchange 2016 environment that utilizes on-premises and/or cloud-based datacenters. Learn more details about how Progent's Exchange 2016 Server migration planning and support expertise can assist you to upgrade cost-effectively from your current Exchange solution to Microsoft Exchange Server 2016.
MS Exchange Server 2013 Upgrade Support
MS Exchange 2013 incorporates significant enhancements its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a simpler architecture. Progent can assist your business to upgrade to Exchange 2013 Server utilizing as much as feasible of your existing resources. Progent's experts can also help you to configure Microsoft Exchange 2013 Server with Lync 2013, SharePoint Server, and Office or Office 365 for advanced collaboration support and enterprise search capabilities. Learn how Progent's MS Exchange 2013 Server migration support services can ensure that you upgrade smoothly to Microsoft Exchange 2013 Server for local, cloud, or hybrid environments.
Microsoft Exchange Server 2010 Migration Support
Progent offers comprehensive help for every phase of your Exchange 2010 upgrade with services that include outsourced or co-sourced project management, site prep, project design and documentation, specification of new software licenses and hardware required, recommended vendor sourcing, pilot testing at customer location or at Progent's test lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or Exchange 2007, deployment the solution, deactivating the old system, and training for customer's IT staff and end users. Read more details about how Progent's Exchange 2010 Migration Services can assist your organization to transition affordably and productively from your legacy Exchange Server system to Microsoft Exchange 2010 Server
Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data leakage prevention and email encryption solution that incorporates the technology of top data security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Leakage Prevention.
Upgrade Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams consultants and Skype for Business consultants can provide online and on-premises expertise for companies of any size to assess the benefits of upgrading to Microsoft Teams or Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan a local, cloud or hybrid topology; interface Microsoft Teams or Skype for Business with SQL Server, Exchange, SharePoint and Office or Office 365; configure HA mechanisms; interface Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you create and verify a security strategy for your Microsoft Teams or Skype for Business deployment that meets government and industry standards.
Contact Progent for Exchange Server Consulting and Troubleshooting
If your Florida IT organization is trying to find an Exchange technology consulting specialist, call Progent at 800-993-9400 or go to Contact Progent.
Colocation data centers make it possible for businesses to share enterprise-class data centers for housing computer hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can assist your small business with all facets of your colocation strategy such as selecting and moving to a colo facility, designing network architecture, defining hardware, on-site and on-line troubleshooting, establishing offsite network administration, and training your support staff.
Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped structure. These enhancements favorably impact key IT areas such as ease of administration, availability, compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange 2013, create an efficient test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.
Exchange Small Office IT Consultant Florida - Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL
The QTS (formerly Herakles) Data Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if your business is considering migrating your primary or offsite backup equipment to the Herakles data center, Progent offers a range of affordable consulting services including colocation migration, system deployment and updates, network optimization, project management services, virtualization configuration, remote network monitoring, centralized network administration, software programming, business continuity solutions, security assessment, and the support of the Progent Test Lab.
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management team, develop an enterprise-wide security plan, streamline network management, help with application development, and generate and validate a DR/BC plan.
Progent's Symantec consultants can help you maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or show you how to migrate to newer firewall/VPN technology. Progent can also enable you to design and execute a comprehensive security strategy that can include firewall/VPN devices and utilities, managed security and virus protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single source for on-going network support, administration, education, and security expertise.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by checking the health of vital assets.
Progent's Cisco-authorized IT professionals can help you build an economical, 24x7 Internet configuration solution that can achieve non-stop Internet connectivity via a wide array of high availability Internet network technologies including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to help you apply the latest techniques for 24x7 Internet connections to build an economical, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections.
24x7x365 BlackBerry Professional Software Outsourcing Technology Miami Beach Florida, United States RIM BlackBerry Professional
Progent can help your business to plan and execute a smooth transition from a Sun Solaris-based IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can assist you to guard your data and minimize productivity disruption by developing an efficient migration strategy that preserves your current investments in Solaris application and technology. UNIX-to-Windows transition support services available from Progent include analysis of existing infrastructure, transition strategy and testing, Exchange migration services, data and application transition, and server and mass storage migration and economization.
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to complete your move rapidly and economically. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include expertise with the integration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Exchange 2007 Server.
Progent's Cisco certified Wi-Fi consultants can provide economical remote and onsite help for both end-of-life and modern 802.11ac Aironet wireless APs and Progent can assist your business to plan and manage Wi-Fi solutions that include indoor and outside/industrial Aironet access points.
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, expandability, and flexibility that accelerate output of local, remote, and mobile users. Progent's network professionals can deliver cost-effective online engineering, troubleshooting, and education services to assist your company to plan, execute, and manage Microsoft Windows Server 2008 R2 to add substantial business value to your information system.
Progent's webinars offer small businesses the cost savings, convenience, and flexibility of online learning plus the proven pedagogic methods of seasoned teachers who employ advanced technology to reproduce real-time, interactive classrooms. Progent offers remote education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Visio: Dynamics accounting and management solutions including MS Dynamics GP (Great Plains); plus additional top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a consistent process for restoring applications and services rapidly after a breakdown. SRM supports centrally controlled and automated recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to design, configure, test and administer a DR system based on VMware SRM.
Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or on-premises integration and debugging support to assist you to plan, configure, update, tune, administer and debug Aironet wireless AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity foundation that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi access points to accommodate your specific workplace design, building structure, and anticipated network traffic.
Progent's Cisco-certified wireless integration consultants can help you to configure, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or small support firms who offer minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the service documentation sent by every consultant to every customer. The practice of detailing and archiving service records allows more effective service and eliminates a slew of typical problems such as when a service customer is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
Progent can help you to maintain System Center 2007 Configuration Manager to streamline operations, improve security, and boost productivity by making sure that operating systems and applications are always up to date, tracking product licenses, and monitoring usage patterns to help you make informed buying choices. Once your organization is ready to update your SCCM 2007 device management ecosystem, Progent can help you to plan and implement an efficient move to System Center 2012 Configuration Manager.
Progent's Ekahau-certified Wi-Fi site design consultants can help your business to plan, install, optimize, manage and troubleshoot a Wi-Fi solution customized for your building. Progent can provide online or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for monitoring the performance of multiple Wi-Fi networks.
Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any aspect of IT security. Progent can create cost-effective security systems that protect a small office against advanced threats or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing network resources distributed across multiple physical sites and various clouds.
Progent offers companies of any size expert consulting for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can show you how to create a comprehensive security strategy and select the right technologies from multiple suppliers to support your security goals while sticking within your spending limits.
In addition to providing the expertise of Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration support, and one-on-one or group webinar training classes tailored to address your specific requirements. Progent's consultants also can help you build and support a protected, robust server and communications foundation to run your ERP, MRP and accounting solutions.
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Support Program for IT Service Providers lets you use Progent's consulting experts under your own brand as a seamless arm of your network consulting staff.
Progent's Cisco-premier CCIE network engineers can help your company to maintain your current PIX 500 or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Private Cloud Hosting and Management service provides complete hosting of a small organization's servers in an environment that delivers the highest degree of availability and expandability and is also easy to move to another host. Progent's Private Cloud Hosting options are based on mature virtualization techniques that allow small companies with multi- platform IT systems to economize significantly on the expense of capital equipment, system support, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.
Progent's ransomware experts can help your business to assess your ransomware defenses, remotely monitor and guard your network, help with settlement negotiations with a hacker, and rebuild an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's certified consultants can provide offsite and onsite support services to assist you to manage, maintain, and repair computers based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, remote connectivity, smartphone and tablet management, Wi-Fi network design, and 24x7 network monitoring and alerts.
Progent offers quick access to the skills of seasoned Wi-Fi specialists who can assist organizations to assess the advantages of Ubiquiti UniFi wireless APs for your company and help you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to select, provision, and place Ubiquiti UniFi Wi-Fi APs for your required signal coverage and performance.
Microsoft Communications Server provides IM and Real Presence in a scalable, enterprise-grade solution offering advanced protection, transparent compatibility with other Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server offers cost savings and improved operational efficiencies, increased worker productivity, and better IP security. Microsoft Office Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises configuration support and troubleshooting services for your Office Communications Server deployment and can help your organization to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and implement a smooth migration that will add significant strategic value to your information network
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent workflow for recovering services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist you to design, configure, test and administer a disaster recovery solution based on VMware Site Recovery Manager.
Progent provides national remote technical support and consulting services for companies that operate networks based on variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support offers maximum return for your information technology dollar by preserving client efficiency and limiting the hours charged for computer analysis and repair. Sophisticated online support tools and experienced technicians and engineers allow Progent to solve the majority of network problems without squandering time and expense by traveling to your site. In most of cases your IT problems can be dealt with by telephone or via a mix of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP certified security specialists to assist you with the most challenging system problems.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity environment that extends across your on-premises and cloud resources and guards all users at any location with any device.
Progent can assist businesses of any size to move any part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware expense. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
Exchange IT Specialist Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL
Progent can help small and mid-size organizations to configure and debug conferencing solutions to allow their at-home employees to interact productively with colleagues and customers.
Progent's Disaster Recovery/Business Continuity consultants offer in-depth experience assisting small and mid-size organizations to reduce system downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant network architecture, backup/restore solutions, and transparent system maintenance. Progent's business continuity experts can assist you to develop and test a sensible business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery engineers can assist you to architect, implement, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced 24x7 remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of critical assets.
Progent has extensive experience delivering a full-spectrum of remote IT consulting and urgent repair services to local governments and school districts across the United States. Progent is one of the pioneers in delivering advanced online network support and has delivered network support to clients in all 50 states. Online support eliminates travel costs and solves problems faster than onsite service calls.
Progent can help you in all phases of your migration to Microsoft Exchange 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
Progent's Microsoft-expert consultants can assist your organization to update your application servers or workstations from 32 bits to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit processing, plan an efficient upgrade strategy that reduces business interruptions, and deliver inexpensive, professional remote support to aid your company to install 64-bit software and application software on your current computers.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save as much as half of the time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it.
For over 20 years, Progent has delivered affordable IT planning, configuration, troubleshooting, cybersecurity, and development for information networks of all sizes.
Progent can deliver in-depth remote support for all technical areas common to small business information systems and allows you to outsource a variety of vital, on-demand services such as a part-time CIO to offer advanced planning and budgeting capability, a Call Center for help desk services, proactive server monitoring, spam/virus filtering as a managed service, project management for major initiatives like office moves oroperating system migrations, connectivity consultants for building and maintaining fast and reliable network infrastructure, security specialists to ensure information safety and compliance, disaster recovery specialists to create business continuity strategies, and software programmers to create, enhance, or troubleshoot business application programs.
Progent can help your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device management solution or help you to modify your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as ADDS, SQL SSRS, and Internet Information Services.
Even if your company has a minimal computer support staff and a modest IT budget, your information system can still have the same high availability and responsiveness that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT professionals, the latest system management products for proactive monitoring and alerts, and economical service programs such as a help desk call center to keep your vital network applications and servers operating.
Cisco's security and remote connection products for small organizations represent a comprehensive range of manageable security products to help safeguard your local and remote network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that align most closely with your company objectives.
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET products included with Small Business Server calls for a computer support expert with hands-on experience designing and building cohesive, end-to-end business technology environments. Progent's Small Business Server professionals have an average of more than 10 years of experience supporting business networks built on Microsoft platforms. This expertise assures you success in deploying, administering, and maintaining network environments that incorporate the SBS Server suite of servers and productivity software.
Progent can provide the expertise of a veteran consultant with years of hands-on experience configuring, managing, and enhancing telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal network management team, your ISP, and your telepresence technology vendor to help your organization maximize the strategic value of your telepresence ecosystem.
ProSight Reporting is an expanding line of in-depth reporting utilities created to integrate with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent offers affordable online support for all editions of Microsoft Access including Access desktop and Access Web App and can provide expert support for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom webinar training for Access development and database management.
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis tools by SentinelOne to defend endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the complete threat progression including filtering, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks.
Microsoft Small Business Server is an affordable collection of essential servers that provides the basis for a powerful but easy-to-manage IT network. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT consultant with hands-on background and broad experience in designing and building effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting IT solutions powered by the SBS line of servers and programs.
Progent offers special security packages designed to deliver larger corporations an independent and comprehensive security audit from a group of premier security consultants. All Progent's security assessment bundles feature a collection of services like automated scans from within and from outside the corporate firewall, expert analysis of captured data by accredited security engineers, production of a report documenting the results, plus a live high-level executive summary and an in-depth interactive review for in-house IT managers.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent can help your business in any and all phases of your migration to Exchange Server 2016 such as planning HA infrastructure for a local, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Microsoft Windows Server 2008 represents an important advance in making IT systems more secure and fault tolerant, simpler to virtualize and manage, faster, and able to offer a better environment for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Windows Server 2008 by delivering certified consulting, tech support, training, temporary staffing, network monitoring, and security engineering services.
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device management solution or help you to enhance your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
Microsoft SQL Server 2005 offers powerful, standardized tools to computer experts and network users, lessening the difficulty of designing, deploying, administering, and accessing company information and analytical applications on platforms ranging from mobile devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for professionals who are on the move within campus, hospitality, health-care or other environments where management wants user endpoints that provide more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones usually requires that you configure and optimize many key pieces of your Wi-Fi infrastructure such as wireless access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants offer online and on-premises support to help you build and manage a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Progent offers cost-effective online support to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
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Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and fixing System Center Operations Manager environments and can provide organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating efficiently by checking the health of critical assets.
With virtual servers, businesses are able to operate multiple virtual servers on one actual server. Virtual server technology allows companies to enjoy all the advantages of server segmentation, while avoiding the costs that goes with purchasing extra server hardware. Virtualization is also the enabling technology for private clouds, which provide major advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while improving data protection, system reliability, and recoverability. Other key server management options are server monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management specialists can help you with all aspects of server virtualization and management to enable your company to cut expenses and save time.
Progent's Check Point Software firewall consultants can help you design, configure, and administer firewall environments built around Check Point Software NGFW firewall appliances and Check Point's cloud-based security services. Progent can also help you maintain legacy Check Point firewall models or migrate smoothly to Check Point's next-generation firewalls.
Progent's Sun Solaris platform support experts provide small companies and software developers support for administering and supporting Sun Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient single source to show you how to build and maintain a secure and reliable cross-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security plan and build protection into your corporate processes.
The QTS (formerly Herakles) Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS data center as a colocation site or if your company is considering moving your main or disaster recovery system to the Herakles data center, Progent can provide a range of budget-friendly services such as colocation migration, system deployment and updates, network optimization, comprehensive project management, virtualization expertise, remote monitoring, centralized system management, application programming, disaster recovery planning and testing, security evaluation, and the support of Progent's Test Lab.
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to help you to plan, deploy, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Cisco's Small Business family of access points are Linux-based devices engineered as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or onsite integration and debugging services to help you to plan, configure, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi access point deployments of any size or topology.
Progent's Technical Response Center (TRC) provides national extended hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide after-hours phone help and online direct computer access to isolate and repair technical problems rapidly and economically. The scope of technical experience represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to qualified specialists as needed. For critical problems, the TRC tries to answer your request for support within one hour.
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Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager environments and offer companies of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while supporting increased productivity by making these applications accessible to legitimate remote or mobile users. ISA Server can guard business applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can show you how to design, install, configure, and support Internet Security and Acceleration Server on your system so that your company achieves a smart and affordable balance of security, convenience, and speed.
Progent's National Support Center offers nationwide remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support engineers offer telephone support and online direct computer access to troubleshoot and repair technical problems rapidly and economically. The scope of technical experience available from Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult network issues to qualified experts as needed.
Progent's virtual classroom webinars offer small businesses the cost savings, convenience, and versatility of web-based seminars plus the effective training techniques of experienced instructors who employ the latest collaboration software to emulate live, interactive classrooms. Progent can provide online training for key desktop applications including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Project: MS Dynamics business accounting and management reporting products including Microsoft Dynamics GP (Great Plains); plus other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices like alarms and health monitors.
Progent's consultants can provide Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For business environments based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is available, secure, fast and able to achieve your organization's objectives.
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your unique business needs. Progent's Microsoft consultants offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting support for safe, corporate-wide information sharing plus interfacing with CRM packages.
Progent provides national online technical support and consulting services for businesses who run networks powered by variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Remote technical support offers maximum return for your IT dollar by preserving client efficiency and shortening the hours charged for computer repair services. Advanced online access utilities and experienced service specialists and consultants allow Progent to handle the majority of IT issues without squandering time and expense by going to your location. In the vast majority of situations your network problems can be dealt with by telephone or through a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA certified security professionals to help with the most challenging network problems.
Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and on-premises assessment and migration support for Windows 10 offered by Progent's experts include ROI estimates, project management, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, automated deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration consulting support.
Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of all sizes to plan, deploy, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of SCDPM or from a different backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent can provide occasional support for fixing especially stubborn problems, or full project management services. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent's Support for IT Service Organizations lets you use Progent's information technology experts under your own service brand as a seamless extension of your IT services staff.
Progent has two decades of experience assisting small and mid-size companies to design, implement, optimize, manage, and debug computer networks that support at-home workers.
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