If your business network is inFloridayou now have quick remote access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to resolve the toughest problems affecting your network. Progent offers the services of one of the largest teams of UNIX and CCIE-certified consulting experts available by phone of any nationwide support firm in the country. Rates are affordable, billing is by the minute, engagement is fast, and support is unbeatable.
In case yourFloridanetwork is located far from larger urban areas likeJacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often problematic when there's an emergency. This can result in a drop in revenue for your business, upset customers, idle workers, and defocused management. By utilizing Progent's remote support, you can get in touch with a Premier consultant ready to offer assistance whenever you need it to get your computer network on line.
Because Progent charges for online support on a per-minute basis, your business is invoiced only for technical help received. Progent imposes no service activation charge. Some online consulting companies have large minimum time requirements or charge for every quarter hour or longer. Progent's by-the-minute granularity and simple billing model avoid unexpectedly large tabs for quick repairs.
If your Florida company needs technical assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Services Unique?
Progent's experienced staff of remote consulting engineers has a broad array of world-class information technology skills. This enables Progent's online technical support experts to deal successfully with the most complex technical problems faster than is feasible with ordinary independent service organizations or with the internal IT staff commonly available to smaller businesses. Progent has refined the technology and experience to repair technical issues efficiently in many different network configurations that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE service specialists have been awarded major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service engineers also have a number of key Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.
To help businesses that run networks featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online service group makes available the assistance of support specialists who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security expertise, Progent provides remote support from professionals who hold the industry's top security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network problems streamlines service escalation, when called for, to experts with relevant competence to deal with unusually tough support calls. This speeds up resolutions of serious problems, prevents network downtime, and minimizes maintenance bills.
For companies throughout Florida, Progent allows immediate online contact with a UNIX, Linux, Sun Solaris, macOS or OS X consultant for urgent support to troubleshoot technical issues that are impacting business productivity and are outside the scope of your ordinary network support group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can connect to your network via advanced remote troubleshooting utilities in order to provide quick and economical analysis and resolution of critical IT issues.
Services Progent's Remote Consulting Specialists Can Provide Your Florida Business
Progent network engineers can deliver expert assistance for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft products and technologies including:
Online Expertise for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online technical support team can assist Florida companies with a comprehensive set of computer products and technologies including network architecture, messaging support, security expertise for networks and business operations, Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware products for processor consolidation and centralized management, and migration from out-of-date applications to contemporary solutions powered by updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide remote troubleshooting for systems based on major versions of the UNIX operating system including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or familiar Linux packages such as
Cisco Network Infrastructure and Security Solutions
Progent leads the computer support industry for providing fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking professionals who earn this rare certification by passing strenuous testing administered by Cisco. In most cases CCIEs work for big enterprises or national Internet service providers (ISPs), and so their help is not conveniently accessible to the general public.
CCIE Authorized experts from Progent can assist you to design, implement, and manage a converged information system that can streamline operations, cut costs, and accelerate the path to positive ROI. By combining Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless products integration help, Progent can dramatically enhance the business value of your connectivity environment in Florida. For additional information on Progent's expertise in Cisco infrastructure, refer to Cisco Technology Consulting Support.
Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-expert remote support experts can provide computer system repair and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting professionals who can assist you with a wide variety of platform practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 Server integration,
MS Exchange 2016 migration, Exchange 2013 integration,
SharePoint Server 2019 planning and configuration,
SharePoint Server 2016 migration and hybrid integration consulting,
Microsoft Teams expertise,
Microsoft Skype for Business Server integration consulting and Lync 2010 migration, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server support, and
Windows Essentials cloud integration.
Certified Network Security Specialists
Progent provides you the services of expert CISM and ISSAP security engineers who offer a range of security solutions to improve the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or assist your business to recover fast from an assault. Security solutions available from Progent include: comprehensive security evaluation using utilities such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds and Netcat; efficient recuperation from virus and worm assaults; integrating firewalls; establishing safe techniques for off-site and mobile access; securing your messaging system from viruses, spam and directory harvest attacks; and setting up round-the-clock automated monitoring. To read more concerning Progent's security services for small and medium-size companies, refer to Progent's Professional Services for Network Security.
Applications Support: Online Classes, Customization, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Mac environments by providing consulting services and education in imaging, audio, and video. Progent's consultants offer help in a variety of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team offers in-depth engineering expertise and education in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and training for popular Microsoft applications including Microsoft CRM, Project, Microsoft Office Word, and MS Excel. To learn additional information on Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Call Center Outsourcing Alternatives
Progent offers a selection of support programs for Help Desk services including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing.
Progent is a Microsoft Partner and maintains a large roster of Cisco-certified network experts. Progent's Help Desk Call Center team of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can offer your clients convenient communication with a large technical support resource with years of experience delivering telephone-based support and online troubleshooting for small and midsize business networks. Progent's focus is on earning the Help Desk a respected recognition as a significant contributor to company performance, and Progent's mission is to fix and not simply report problems. For more information on Progent's Help Desk support, see Progent's Help Desk Support.
Progent's Online Support Technologies
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Now
Progent's sophisticated service reporting system keeps extensive records for all support provided to Progent's clients. Every active Progent staff engineer has access to the details of support provided to every customer by any staff engineer. This history of trouble tickets and fixes is structured as a conveniently searchable proprietary knowledge base that enables Progent's online technical experts to share their experiences company-wide to ensure that the quality of Progent's technical support grows daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast technical support databases as well as to vendors' internal technical staff that enable Progent's online service specialists to come up with the optimal solutions promptly.
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for emergency online engineering assistance in Florida, call 1-800-993-9400 or visit Expert Remote Computer Help.