If your company information network is inFloridayou can now get fast phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to resolve critical issues that threaten your computer network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available online of any independent support organization in the U.S. The cost is affordable, charges are by the minute, sign-up is fast, and service is world class.
If yourFloridanetwork is away from larger metropolitan areas includingJacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be problematic during a network crash. This can cause lost productivity for your company, angry clients, unproductive employees, and distracted executives. By calling Progent, you can get in touch with a Premier engineer who can provide assistance whenever you need it to get your network on line.
Since Progent bills for remote support on a per-minute basis, your company owes just for support provided. Progent asks for no startup fee. Many online service companies have significant minimum fees or bill for each quarter hour or more. Progent's by-the-minute granularity and straightforward billing policy avoid unexpectedly large tabs for fast fixes.
If your Florida business needs remote assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote consulting professionals possesses a broad range of in-depth information technology knowledge. This allows Progent's remote technical support experts to deal successfully with the most challenging technical problems faster than is feasible with typical third-party support firms or with the internal support staff usually available to smaller companies. Progent has refined the tools and experience to repair problems efficiently in a wide variety of computer environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have been awarded professional certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also have a number of high-level Cisco credentials which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To assist companies who maintain networks featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online support team makes available the assistance of engineers who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent offers online support from engineers with a variety of security certifications such as CISM Engineers, CISSP experts, and ISSAP consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network difficulties streamlines service escalation, if needed, to specialists with sufficient competence to deal with unusually intractable support calls. This speeds up remediation of emergency problems, prevents system disruption, and reduces maintenance bills.
For companies in the state of Florida, Progent allows immediate online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency support to fix network problems that are hurting your business and are beyond the scope of your in-house network support organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier service team can connect to your computer environment by means of state-of-the-art remote troubleshooting utilities that allow them to perform quick and economical analysis and remediation of serious IT issues.
Troubleshooting Services Progent's Phone-based Support Specialists Can Offer Your Florida Company
Progent network consultants can provide advanced support for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft products and technologies including:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online computer support staff can assist Florida small businesses with a large assortment of computer products and technologies such as network infrastructure, email support, security consulting for computer systems and business processes, Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, VMware technologies for server consolidation and streamlined administration, and moving from older applications to current environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide remote troubleshooting for systems powered by leading derivatives of the UNIX platform such as:
macOS and OS X,
IBM AIX Open UNIX,
SGI/Irix or mainstream Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who earn this prestigious credential by passing strenuous examinations supervised by Cisco. In most cases CCIEs are hired by big enterprises or nationwide ISPs, and as a result their help is not readily available to smaller companies.
Progent is among the only IT service firms that ensures that CCIEs are accessible to support small and medium sized businesses. In addition, Progent facilitates fast access to a Cisco CCIE via telephone so you can benefit from immediate help for critical system issues that are impacting your productivity but are beyond the scope of your usual system support providers. Progent's CCIE consultants can connect to your network via state-of-the-art on-line support technology in order to provide rapid and affordable diagnosis and remediation of serious system problems.
CCIE and CCNP Certified experts from Progent can help your company to design, setup, and maintain a converged information system that can streamline business processes, cut costs, and accelerate time to positive ROI. By providing Cisco routers experience with Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can significantly increase the business value of your information system in Florida. To find out additional information on Progent's expertise in Cisco network appliances, visit Cisco Network Engineering Expertise.
Microsoft Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-expert remote support experts can deliver computer system problem solving and IT support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of consulting professionals who can assist your company with a broad range of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange Server 2019 deployment,
MS Exchange 2016 Server migration, Exchange 2013 integration,
SharePoint 2019 design and deployment,
SharePoint 2016 migration consulting,
Microsoft Teams planning and integration,
Skype for Business Server integration support and Microsoft Lync maintenance, Microsoft Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Consultants
Progent provides you contact with accredited CISM and ISSAP security engineers who can deliver a range of security solutions to enhance the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or assist your business to revive promptly from a breach. Security solutions offered by Progent include: in depth security analysis using platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Nikto; efficient recuperation from virus and worm assaults; integrating firewalls; planning secure techniques for off-site and mobile access; securing your messaging infrastructure from spam and DHA attacks; and offering round-the-clock network monitoring. To learn more information about Progent's security expertise for small and midsize companies, refer to Progent's Engineering Expertise for Network Security.
Applications Services: Online Classes, Custom Programming, Integration
Progent's Mac technology consultants can promote the creative facets of Mac computing by offering consulting services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth consulting expertise and training in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for popular Microsoft applications including Microsoft CRM, Microsoft Office Project, Office Word, and Office Excel. To find out additional information concerning Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Help Desk Service and Outsourcing Options
Progent offers a variety of service offerings for Help Desk assistance including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing.
Progent is a Microsoft Partner and has a large roster of Cisco-authorized networking specialists. Progent's Help Desk Call Center team of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your clients fast contact with a dependable technical support resource with extensive background delivering telephone-based help and remote access troubleshooting for small and midsize business information systems. Progent's focus is on earning the Help Desk a positive image as a solid contributor to business success, and Progent's charter is to fix and not just document problems. To learn more about Progent's Help Desk service and outsourcing, see Progent's Help Desk Services.
Progent's Online Support Technologies
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
Progent's highly evolved service reporting system stores extensive documentation of all service delivered to Progent's clients. Each active Progent staff engineer has access to the specifics of support provided to every client by any team engineer. This database of issues and solutions is organized as a conveniently retrievable internal database that permits Progent's online technical professionals to communicate their knowledge with the whole team to make sure that the quality of Progent's support services improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available other vast support knowledge bases as well as to manufacturers' internal engineering personnel that enable Progent's online consulting experts to arrive at the optimal resolutions quickly.
To learn how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent online engineering help in Florida, phone 1-800-993-9400 or go to Expert Online Computer Help.