If your company IT network is in Florida you can depend on quick remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to fix emergency problems affecting your computer network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible by phone of any nationwide service firm in the United States. Rates are reasonable, billing is per minute, sign-up is fast, and support is world class.

If your Florida network is far from major urban areas including Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic during an urgent situation. This can cause a drop in revenue for your business, upset clients, idle workers, and distracted executives. By utilizing Progent's online services, you have access to a Premier consultant who can deliver help whenever you require it to keep your network on line.

Because Progent bills for phone service per minute, your business owes exclusively for technical help delivered. Progent imposes no initialization charge. Many remote consulting organizations apply substantial minimum fees or bill for each fifteen minutes or more. Progent's small granularity and straightforward billing policy do away with big bills for fast fixes.

If your Florida company requires online assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Services Special?
Progent's seasoned staff of online support engineers has a broad range of in-depth computer knowledge. This enables Progent's remote technical support specialists to resolve the most challenging technical problems more quickly than is possible with typical independent service firms or with the internal support resources commonly available to small or mid-size companies. Progent has refined the tools and experience to repair technical issues efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE engineers have qualified for advanced certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Professional.

In order to assist companies who run environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team makes available the help of support specialists who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security expertise, Progent provides phone-based support from professionals who have qualified for recognized security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing technical difficulties streamlines trouble ticket escalation, if appropriate, to specialists with sufficient competence to deal with particularly intractable support calls. This accelerates resolutions of emergency network problems, prevents network downtime, and minimizes technical support bills.

For organizations anywhere in Florida, Progent offers immediate online communication with a UNIX/Linux, Solaris, macOS or OS X specialist for urgent assistance to troubleshoot network issues that are affecting productivity but are outside the scope of your ordinary computer support resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier network experts can connect to your network via state-of-the-art remote troubleshooting technologies that allow them to provide fast and affordable analysis and repair of serious IT problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your Florida Company
Progent online professionals can deliver expert help for a comprehensive array of UNIX/Linux, Apple, Cisco, and Microsoft products and technologies such as:

Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online technical support staff can assist Florida small businesses to maintain a comprehensive assortment of computer products and technologies including system architecture, messaging solutions, security expertise for computer systems and business processes, Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, VMware products for server consolidation and streamlined management, and migration from older applications to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.

Progent's support professionals can provide online technical help for systems powered by leading variants of UNIX such as: macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent is unmatched in the computer support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who earn this prestigious credential by completing thorough examinations administered by Cisco. In most cases CCIEs are employed by large enterprises or nationwide Internet service providers, and as a result their expertise is not easily accessible to the general public.

Progent is among the only IT technology consulting organizations that ensures that CCIEs stay accessible to help small and medium sized companies. In addition, Progent can provide quick contact with a Cisco CCIE by telephone so your company can receive timely assistance for urgent system issues that are impacting your productivity but are outside the experience of your local network support providers. Progent's CCIE support experts can connect to your environment by means of state-of-the-art remote troubleshooting tools to provide quick and cost-effective diagnosis and resolution of critical network anomalies. For more information concerning Progent's expertise in Cisco infrastructure, refer to Cisco Network Professional Support.

Microsoft Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-certified online service engineers can deliver computer repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can assist your company with a wide variety of platform expertise such as Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, MS Exchange 2019 integration, MS Exchange 2016 migration, Exchange Server 2013 configuration, SharePoint 2019 planning and integration, SharePoint 2016 migration expertise, Microsoft Teams integration, Microsoft Skype for Business configuration support and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, SBS Server consulting, and Windows Essentials migration and cloud integration.

Premier Network Security Experts
Progent provides you the services of certified CISM, CISA and CISSP security engineers who offer a variety of security solutions to enhance the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist you to recover rapidly from a breach. Security solutions offered by Progent include: comprehensive security audits utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; rapid recuperation from virus and worm assaults; setting up firewalls; designing secure architectures for remote and mobile connectivity; securing your email system from viruses, spam and DHA attacks; and offering continual proactive monitoring. To find out additional information on Progent's security support for small and medium-size businesses, visit Progent's Engineering Expertise for System Security.

Business Applications Services: Training, Customization, Problem Solving
Progent's Mac technology consultants can support the creative facets of Mac computing by offering help services and education in graphics, audio, and motion video. Progent's consultants offer help in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers professional engineering support and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and training for popular Microsoft business applications such as Microsoft CRM, MS Office Project, MS Word, and Microsoft Office Excel. To read additional information concerning Progent's consulting, customization, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

Call Center Service and Outsourcing Options
Progent offers three support programs for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the immediate accessibility of an effective Help Desk but who have relatively small budgets and IT management resources. Progent's Virtual Help Desk is a transparent supplement to your existing Help Desk team. Progent can operate as a main Help Desk Call Center for your business, serve as an escalation alternative for tough technical issues, or be available in overflow instances when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your existing one, evaluating or programming Help Desk Call Center software products to address the special needs of your company, or adding supplemental staff to operate remotely in conjunction with your in-house Help Desk Call Center resources to deal with demanding events such as system upgrades.

Progent is a Microsoft-Certified Partner and has a large team of Cisco-certified networking specialists. Progent's Call Center team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your customers convenient access to a reliable technical support team with years of experience in phone help and online repair service for small and medium-size business networks. Progent's focus is on giving the Help Desk Call Center a respected image as a significant driver of business performance, and Progent's aim is to fix and not just record problems. To read additional information concerning Progent's Call Center support and outsourcing, refer to Progent's Call Center Services.

Progent's Remote Service Technologies
Progent's powerful service database software includes extensive histories for all support provided to Progent's clients. Each authorized Progent staff consultant has the benefit of the details of support rendered to every customer by any staff engineer. This history of problems and fixes is organized as a readily accessible internal knowledge base that allows Progent's online technical engineers to communicate their experiences with the whole team to make sure that the quality of Progent's technical support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other extensive technical support knowledge bases and to manufacturers' internal support personnel that allow Progent's remote consulting specialists to arrive at the optimal resolutions quickly.

Contact a UNIX/Linux or Cisco Network Assistance Expert Now
To see how to ask a UNIX/Linux consultant or a Cisco certified CCIE for emergency phone-based engineering expertise in Florida, phone 1-800-993-9400 or visit Urgent Online Computer Support.


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