If your business computer network is in Florida you can have quick online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to help with emergency issues involving your network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available remotely of any independent support organization in the United States. Rates are reasonable, charges are per minute, sign-up is fast, and service is unbeatable.
In case your Florida office is located outside of more populated metropolitan areas including Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be problematic when you have a crisis. This could mean a drop in income for your business, angry customers, idle workers, and distracted executives. By calling Progent's remote support, you can get in touch with a Certified consultant ready to offer assistance whenever you need it to get your system on line.
Because Progent charges for phone help on a per-minute basis, your company owes just for services provided. Progent requires no startup charge. Many remote service companies have large minimum time requirements or bill for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing policy avoid large tabs for speedy repairs.
If your Florida business needs technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's experienced team of online support engineers offers a wide range of world-class computer skills. This allows Progent's remote service specialists to resolve the most complex network trouble more quickly than is possible with typical independent support firms or with the internal support staff commonly found in small or mid-size businesses. Progent has refined the technology and skills to fix problems economically in many different computer configurations that feature combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE engineers have been awarded advanced credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a variety of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To assist companies that run networks featuring a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service team can provide the expertise of support specialists who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent offers phone-based contact with professionals who have qualified for recognized security credentials including Certified Information Security Manager consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical difficulties allows service escalation, when called for, to specialists with relevant background to resolve particularly tough support calls. This speeds up resolutions of emergency network problems, prevents network disruption, and minimizes maintenance invoices.
For organizations throughout Florida, Progent enables virtually instant online communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for critical assistance to troubleshoot network issues that are impacting business productivity but are not within the skill set of your ordinary network service organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier network experts can connect to your network by means of the latest remote troubleshooting tools that allow them to provide quick and economical diagnosis and remediation of serious IT issues.
Troubleshooting Services Progent's Remote Support Specialists Can Offer Your Florida Company
Progent's service specialists are qualified to deliver advanced assistance for an extensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows technologies including:
Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online network support staff can help Florida companies with a broad array of information products and technologies including system architecture, messaging support, security consulting for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server products for server consolidation and streamlined management, and migration from dated applications to current environments based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's service experts can provide online troubleshooting for computers powered by leading variants of UNIX such as:
macOS and OS X,
IBM AIX Open UNIX,
SGI/Irix or mainstream Linux packages including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the IT consulting arena for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network consultants who are awarded this rare certification by completing strenuous examinations supervised by Cisco. Usually Cisco CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and consequently their skills are not conveniently accessible to the general public.
CCIE and CCNP Certified consultants from Progent can help your company to design, implement, and service an integrated information system that can streamline operations, lower costs, and speed the path to positive ROI. By combining Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products configuration help, Progent can dramatically enhance the strategic value of your network infrastructure in Florida. To learn more about Progent's expertise in Cisco infrastructure, see Cisco Technology Professional Expertise.
Microsoft Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-premier remote support experts can provide network repair and IT assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of support engineers who can assist you with a broad range of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint 2013 design,
Microsoft Skype for Business integration support and Lync maintenance, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Consultants
Progent provides you access to qualified CISM and ISSAP security engineers who can deliver a range of system protection services to enhance the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or assist your business to recover fast from a breach. Security services offered by Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; rapid recuperation from virus and worm assaults; configuring firewalls; establishing safe architectures for off-site and mobile access; securing your email system from spam and directory harvest attacks; and offering continual automated monitoring. To find out more concerning Progent's security support for small and midsize businesses, visit Progent's Consulting Expertise for System Security.
Business Applications Support: Online Classes, Development, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Mac environments by providing help services and training in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth consulting support and education in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Word, and MS Excel. To read more on Progent's expertise, custom programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Call Center Service and Outsourcing Alternatives
Progent provides a selection of service offerings for Call Center assistance including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for businesses who require the immediate accessibility of an effective Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless extension of your current Help Desk resources. Progent can operate as a main Call Center for your organization, serve as an escalation resource for tough network issues, or be ready in those situations when your ordinary resources are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Call Center or improving your existing one, evaluating or programming Help Desk application software to meet the particular needs of your business, or adding supplemental staff to work online in conjunction with your internal Call Center resources to deal with high-demand events like system upgrades.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized networking specialists. Progent's Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to offer your clients instant contact with a reliable support team with extensive experience delivering telephone-based help and online troubleshooting for small and midsize business information systems. Progent's focus is on giving the Help Desk a respected reputation as a solid driver of company success, and Progent's charter is to resolve rather than just report problems. To find out more information concerning Progent's Help Desk support, refer to Progent's Help Desk Support.
Progent's Remote Technical Support Tools
Progent has developed a set of customized tools, refined during more than a decade of field experience, focused on promoting the highest standard of efficiency for providing remote engineering help and troubleshooting for small and midsize company information systems. Progent offers safe Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online connectivity allows the engineers of Progent's Technical Response Center to interface to your network remotely without compromising corporate security.
Progent's powerful service reporting application stores comprehensive records of all support delivered to Progent's customers. Each authorized Progent team consultant has access to the details of services provided to every customer by any team member. This archive of issues and fixes is organized as an easily retrievable proprietary database that permits Progent's remote technical experts to communicate their knowledge company-wide to ensure that the quality of Progent's support services improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional extensive support knowledge bases as well as to manufacturers' in-house support personnel that allow Progent's remote consulting experts to come up with the optimal solutions quickly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To see how you can ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent remote professional help in Florida, phone 1-800-993-9400 or go to Expert Online Network Help.