If your company computer network is inFloridayou can now get fast phone-based help from a UNIX or CCIE-certified professional to fix complex issues involving your computer network. Progent offers the services of among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available online of any independent support firm in the United States. Rates are competitive, charges are per minute, sign-up is immediate, and service is world class.

If yourFloridanetwork is based far from major metropolitan areas includingJacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be limited during an urgent situation. This can cause lost productivity for your business, upset clients, unproductive workers, and distracted executives. By utilizing Progent's online services, you have access to a Premier professional ready to offer help when you need it to get your computer network on line.

Since Progent charges for telephone-based support by the minute, your business owes only for support received. Progent asks for no initialization charge. Some online consulting firms apply significant minimum fees or charge for each fifteen minutes or more. Progent's small granularity and simple pricing model avoid large invoices for quick fixes.

If your Florida business needs remote help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Technical Support Services Unique?
Progent's seasoned team of remote support professionals has a wide range of in-depth computer knowledge. This enables Progent's online technical support specialists to resolve the most challenging network trouble faster than is feasible with ordinary independent support organizations or with the internal support staff usually found in smaller companies. Progent has developed the technology and experience to repair problems efficiently in many different computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE engineers have been awarded advanced credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also hold a variety of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.

In order to help companies that run networks powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote service group makes available the assistance of consultants with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides phone-based support from engineers who have earned recognized security credentials such as Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing technical difficulties allows trouble ticket escalation, if appropriate, to specialists with relevant background to deal with particularly tough jobs. This speeds up resolutions of emergency problems, avoids network disruption, and minimizes technical support bills.

For businesses in the state of Florida, Progent enables fast online contact with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for urgent expertise to repair technical problems that are affecting business productivity but are not within the scope of your on-hand network maintenance group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can connect to your system with advanced remote support tools that allow them to deliver rapid and economical analysis and remediation of serious computer problems.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Florida Business
Progent service specialists are qualified to offer expert help for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions such as:

Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based network support staff can help Florida small businesses to maintain a comprehensive set of IT products and technologies such as network architecture, email support, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware options for server economization and streamlined management, and transitioning from older applications to contemporary solutions based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's service professionals offer online troubleshooting for computers powered by popular derivatives of UNIX including: macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and SGI/Irix or mainstream Linux packages including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support arena for providing immediate and economical access to Cisco CCIEs. CCIEs are high-level networking engineers who qualify for this advanced certification by completing thorough examinations supervised by Cisco. Most Cisco CCIEs work for big enterprises or national ISPs, and so their skills are not readily accessible to small and mid-size businesses.

Progent is one of the only IT technology consulting providers that makes sure that Cisco CCIEs stay available to help small and mid-size organizations. In addition, Progent offers convenient communication with a Cisco CCIE by telephone so you can get immediate support for urgent system issues that are impacting your business but are beyond the scope of your usual IT support providers. Progent's CCIE consultants can access your environment by utilizing the latest on-line support technology to perform rapid and cost-effective analysis and repair of urgent network problems.

Cisco Authorized engineers from Progent can help your company to plan, configure, and service an integrated information system that can streamline operations, lower costs, and speed time to positive ROI. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless technology configuration help, Progent can greatly improve the business value of your information system in Florida. To learn more concerning Progent's services for Cisco infrastructure, refer to Cisco Technology Consulting Expertise.

Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-certified remote support experts can deliver network problem solving and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your business the assistance of support professionals who can help your company with a wide range of platform expertise including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Microsoft Exchange Server 2019 planning and configuration, MS Exchange 2016 migration, Microsoft Exchange 2013 integration, SharePoint Server 2019 design and deployment, SharePoint Server 2016 migration and hybrid deployment support, Microsoft Teams planning and integration, Skype for Business configuration support and Lync migration, Microsoft Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Premier System Security Engineers
Progent provides you the services of qualified CISM and ISSAP security professionals who offer a variety of system protection services that can enhance the resistance of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or help you to recuperate fast from an attack. Security services provided Progent include: in depth security analysis using platforms such as GFI LANguard, AMAP Application Scanner, and utilities from Solar Winds and Hydra; quick recuperation from virus and worm attacks; integrating firewalls; establishing secure techniques for off-site and mobile access; securing your email infrastructure against spam and directory harvest attacks; and offering continual proactive monitoring. For more information about Progent's security expertise for small and medium-size companies, refer to Progent's Engineering Support for System Security.

Applications Support: Online Classes, Custom Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac environments by providing help services and training in imaging, audio, and video. Progent's consultants can provide expertise in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers in-depth engineering expertise and training in specific application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft business applications including Microsoft CRM, Office Project, Microsoft Office Word, and Microsoft Excel. To read more on Progent's expertise, programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.

Help Desk Support Options
Progent provides a selection of support programs for Call Center assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are designed mainly for companies who require the timely availability of an effective Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless extension of your current Call Center resources. Progent can operate as a main Help Desk for your organization, represent an escalation alternative for the most challenging network issues, or be available in overflow instances when your ordinary service providers are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or improving your existing one, evaluating or programming Call Center application software to address the particular needs of your business, or adding temporary staff to operate online in conjunction with your in-house Help Desk Call Center group to deal with high-demand scenarios such as software migrations.

Progent is a Microsoft Partner and has a skilled team of Cisco-certified network infrastructure specialists. Progent's Call Center team of seasoned UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your customers convenient contact with a large support resource with years of background delivering phone support and remote access troubleshooting for small and medium-size business networks. Progent's focus is on giving the Help Desk a respected recognition as a significant contributor to business success, and Progent's aim is to resolve rather than just report problems. To read more about Progent's Help Desk support, see Progent's Help Desk Services.

Progent's Online Technical Support Tools
Progent has deployed an arsenal of customized technologies, evolved over many years of field experience, focused on promoting the most advanced standard of efficiency for providing online engineering help and troubleshooting for small and medium-size business IT networks. Progent provides safe VPN support for gateways from multiple popular companies including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access permits the consultants of Progent's online support team to interface to your network without violating system security.

Progent's advanced service reporting application keeps comprehensive histories of all service provided to Progent's customers. Every authorized Progent team consultant has the benefit of the history of support delivered to every customer by any team member. This archive of trouble tickets and resolutions is organized as a conveniently accessible internal database that permits Progent's remote support professionals to share their knowledge with the whole team to ensure that the quality of Progent's support services improves daily. Progent's partnerships with major vendors including Cisco and Microsoft make available additional vast support knowledge bases and to vendors' in-house technical personnel that enable Progent's online service specialists to arrive at the optimal resolutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency remote engineering expertise in Florida, phone 1-800-993-9400 or visit Urgent Remote Network Help.


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    Progent's Cisco IP phone and video IP phone experts can help your business to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps such as Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

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  • SPA500 Series IP Phone Consultants
    Best Online Support Voice Over IP

    Progent's CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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  • Technical Support Services Fortinet Firewall Application Control
    Fortinet 400 Series Firewalls Remote Consulting

    Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to integrate your Fortinet FortiGate security appliances to safeguard your digital resources at the network edge, within the data center core, at branches, and in the cloud.

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    IT Consultants ProSight Remote Network Infrastructure Management

    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map out, monitor, reconfigure and debug their networking hardware such as routers, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management activities, WAN Watch can knock hours off common chores like making network diagrams, expanding your network, locating devices that require critical updates, or resolving performance bottlenecks.

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  • Intrusion Protection Systems Security Firms
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    Progent provides small and mid-size companies expert consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security vendors including Check Point Software, Juniper, and Symantec. Progent can show you how to create a comprehensive security strategy and choose appropriate technologies from multiple vendors to support your security goals while sticking within your spending limits.

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  • SQL Server 2017 Backup Consulting Services
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    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to plan and carry out an efficient migration from your current SQL Server environment to SQL Server 2017.

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  • 24-Hour 3504 wireless controller Onsite Technical Support
    prime infrastructure Support and Help

    Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.

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  • Consulting Services QuickBooks Pro
    MRP Engineer

    Besides providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, migration assistance, and one-on-one or group online training classes customized to address your specific requirements. Progent's consultants also can help you build and support a secure, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.

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  • Integrated Services Routers Integration Support
    Carrier Routing System Integration Support

    Cisco offers an extensive array of routers that includes routers built to deliver the security, performance, and availability demanded by customers ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.

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  • Small Business 500 Access Point Computer Consulting
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    Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, manage, and troubleshoot Cisco Small Business Wireless Access Points.

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