If your business network is in Florida you can depend on quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to help with complex problems affecting your IT network. Progent maintains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible by phone of any independent support organization in the United States. Rates are reasonable, billing is per minute, engagement is quick, and support is world class.
In case your Florida company is outside of larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers may be problematic when there's a network crash. This can cause a drop in productivity for your company, upset customers, idle workers, and defocused executives. By calling Progent, you can get in touch with a Certified consultant who can offer assistance when you have to have it to keep your information system on line.
Because Progent charges for telephone-based service by the minute, your company is invoiced exclusively for services provided. Progent imposes no initialization charge. Many remote consulting organizations have significant minimum fees or bill for each quarter hour or more. Progent's small granularity and straightforward pricing policy do away with large tabs for fast solutions.
If your Florida business requires technical support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Services Unique?
Progent's seasoned staff of online consulting professionals has a wide array of in-depth information technology knowledge. This enables Progent's online technical support experts to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary third-party service firms or with the in-house support resources usually available to small or mid-size companies. Progent has refined the tools and experience to repair technical issues efficiently in many different computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have been awarded professional credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also have a variety of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To assist companies who run networks powered by a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group can provide the services of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent offers phone-based contact with engineers who have been awarded important security credentials including CISM consultants, CISSP experts, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical difficulties streamlines trouble ticket escalation, if appropriate, to specialists with sufficient competence to resolve particularly tough problems. This accelerates remediation of emergency network problems, prevents system downtime, and reduces technical support bills.
For businesses anywhere in Florida, Progent allows fast online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical support to repair computer issues that are impacting your business and are not within the scope of your in-house network support group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Certified support professionals can connect to your system with state-of-the-art remote troubleshooting tools that allow them to perform quick and affordable diagnosis and remediation of serious network issues.
Troubleshooting Services Progent's Online Support Specialists Can Provide Your Florida Business
Progent's service specialists are qualified to provide expert support for a comprehensive array of UNIX, Apple OS X, Cisco, and Windows technologies such as:
Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based technical service team can help Florida companies to maintain an extensive set of computer products and technologies including system architecture, email solutions, security consulting for networks and company processes, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for server consolidation and streamlined administration, and migration from legacy applications to modern solutions based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service professionals offer online troubleshooting for systems powered by major versions of UNIX including:
Apple macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking consultants who are awarded this rare certification only after strenuous examinations supervised by Cisco. Usually CCIEs work for big enterprises or national Internet service providers, and as a result their skills are not conveniently accessible to small and midsize businesses.
Progent is among the rare network service providers that makes sure that CCIEs are available to assist small and mid-size companies. Also, Progent facilitates convenient access to a CCIE via phone so your company can get timely help for urgent system issues that are hurting your productivity but are outside the comfort zone of your local network support resources. Progent's CCIE consultants can connect to your network via the latest on-line support tools in order to perform rapid and cost-effective diagnosis and remediation of serious network anomalies. To see additional information on Progent's expertise in Cisco infrastructure, refer to Cisco Technology Consulting Expertise.
Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-premier online support experts offer computer system problem solving and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting professionals who can assist your company with a wide variety of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange 2016 Server migration, Exchange Server 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration consulting,
SharePoint Server 2019 planning and deployment,
Skype for Business Server planning and deployment support and Lync Server 2010 maintenance, Forefront Threat Management Gateway administration and ISA Server 2006 migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Premier Network Security Engineers
Progent provides you the services of certified CISA, CISM, and ISSAP security consultants who can deliver a variety of security solutions to improve the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to revive quickly from an attack. Security services provided Progent include: extensive security analysis using technologies such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Hydra; fast recuperation from malicious attacks; configuring firewalls; designing safe techniques for remote and mobile access; securing your messaging infrastructure from viruses, spam and DHA attacks; and setting up continual proactive monitoring. To learn additional information about Progent's security support for small and medium-size companies, see Progent's Consulting Support for Network Security.
Business Applications Services: Online Classes, Customization, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh environments by providing help services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Group offers professional consulting expertise and education in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for Microsoft applications such as CRM, Microsoft Office Project, Microsoft Office Word, and Microsoft Excel. To read additional information on Progent's consulting, programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Outsourcing Options
Progent provides a variety of support programs for Help Desk Call Center assistance that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended primarily for companies who require the timely availability of a professional Help Desk Call Center but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Help Desk resources. Progent can operate as a main Call Center for your business, represent an escalation resource for tough technical problems, or be available in overflow situations when your ordinary resources are too busy. Progent's Call Center Consulting Services can aid you in establishing an efficient new Help Desk Call Center or improving your existing one, evaluating or customizing Call Center software products to address the particular needs of your company, or adding temporary staff to operate remotely in conjunction with your internal Call Center resources during demanding events like software migrations. To learn additional information concerning Progent's Help Desk support and outsourcing services, refer to Progent's Help Desk Call Center Support.
Progent's Online Support Technologies
Progent has developed a collection of optimized technologies, evolved over many years of use, dedicated to enabling the most advanced standard of efficiency for delivering online engineering help and troubleshooting for small and medium-size company information networks. Progent provides secure Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN remote connectivity enables the engineers of Progent's online support team to connect to your network remotely without breaching network security.
Progent's powerful service database system stores comprehensive documentation of all service provided to Progent's customers. Every active Progent staff consultant has the benefit of the details of support provided to every client by any staff member. This archive of problems and resolutions is organized as a readily retrievable internal database that enables Progent's online technical professionals to share their experiences company-wide to ensure that the quality of Progent's technical support grows daily. Progent's certifications with key vendors including Cisco and Microsoft make available additional vast technical support databases as well as to vendors' internal support staff that allow Progent's online service specialists to find the optimal solutions promptly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent phone-based consulting expertise in Florida, phone 1-800-993-9400 or visit Urgent Remote Computer Support.