If your company computer network is inFloridayou can have fast online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to assist with the toughest issues involving your network. Progent maintains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible remotely of any nationwide service organization in the U.S. Rates are competitive, billing is per minute, sign-up is fast, and support is world class.
In case yourFloridabusiness is situated outside of major metropolitan neighborhoods such asJacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited during a crisis. This could mean a drop in revenue for your company, angry customers, idle employees, and distracted executives. By contacting Progent's remote support, you have access to a Premier engineer who can offer help when you need it to keep your computer network operating.
Because Progent charges for telephone-based support on a per-minute basis, your business owes only for technical help received. Progent requires no startup fee. Many online consulting organizations apply large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity and straightforward pricing model do away with unexpectedly large tabs for fast fixes.
If your Florida company needs technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's experienced staff of online consulting engineers offers a wide array of world-class information technology knowledge. This allows Progent's online service specialists to deal successfully with the most complex network trouble more quickly than is possible with typical independent support organizations or with the internal IT staff commonly available to small or mid-size companies. Progent has developed the technology and skills to repair technical issues efficiently in many different network environments that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for advanced credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of key Cisco credentials which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
In order to assist businesses that maintain environments powered by a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online service team offers the help of engineers with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent provides online contact with engineers who have earned major security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems allows trouble ticket escalation, if appropriate, to specialists with relevant background to deal with unusually intractable support calls. This speeds up remediation of urgent problems, prevents system downtime, and reduces technical support invoices.
For organizations in the state of Florida, Progent offers fast remote contact with a UNIX, Linux, Solaris, macOS or OS X consultant for urgent help to repair information system issues that are threatening productivity but are outside the experience of your on-hand IT maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified service team can interface with your computer environment with state-of-the-art remote support tools in order to perform quick and affordable analysis and resolution of serious network problems.
Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your Florida Business
Progent's network engineers can offer expert support for an extensive set of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:
Online Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based computer service staff can help Florida small businesses to maintain an extensive set of computer products and technologies that include network infrastructure, email support, security consulting for networks and company operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for processor economization and centralized administration, and moving from legacy applications to current environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's support professionals offer online troubleshooting for systems based on popular variants of the UNIX platform including:
macOS and OS X,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the computer support industry for offering fast and economical access to Cisco CCIEs. CCIEs are high-level network professionals who are awarded this advanced certification only after intense examinations supervised by Cisco. Usually Cisco CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and so their services are not readily available to smaller companies.
Cisco Certified experts from Progent can help your business to design, configure, and service an integrated network infrastructure that can simplify business processes, lower costs, and accelerate the path to productivity. By providing Cisco broadband routers experience with Cisco Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can greatly enhance the strategic value of your information network in Florida. To find out more information on Progent's services for Cisco infrastructure, refer to Cisco Network Engineering Support.
Microsoft Partner for Online Expertise for MS Windows
Progent's Microsoft-premier remote support experts offer computer system problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of consulting professionals who can assist you with a broad variety of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server deployment,
MS Exchange Server 2016 migration, Microsoft Exchange 2013 consulting,
SharePoint 2019 design and configuration,
SharePoint 2016 migration consulting services,
Microsoft Teams integration,
Skype for Business Server planning and deployment support and Lync maintenance, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Professionals
Progent offers you the services of accredited CISM, CISSP and ISSAP security consultants who can deliver a range of security solutions that can enhance the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against attacks or assist you to recover promptly from an attack. Security services offered by Progent include: in depth security audits utilizing technologies such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Netcat; quick recovery from malicious attacks; setting up firewalls; establishing secure architectures for remote and mobile access; protecting your email system from viruses, spam and DHA attacks; and implementing round-the-clock automated monitoring. To learn more information concerning Progent's security support for small and midsize businesses, see Progent's Engineering Services for Network Security.
Business Applications Services: Webinar Training, Programming, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Macintosh environments by offering consulting services and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team can supply professional engineering expertise and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for Microsoft business applications including Microsoft CRM, Project, MS Word, and Excel. To read more about Progent's expertise, custom development, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Call Center Service and Outsourcing Alternatives
Progent offers a variety of service offerings for Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified network infrastructure experts. Progent's Help Desk team of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can provide your customers easy contact with a large technical support resource with years of background in telephone-based support and remote access repair service for small and midsize business networks. Progent's focus is on earning the Help Desk a positive recognition as a solid driver of business performance, and Progent's target is to fix rather than merely record problems. To find out more on Progent's Call Center outsourcing, refer to Progent's Help Desk Services.
Progent's Remote Support Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Immediately
Progent's powerful service reporting system keeps extensive histories of all support provided to Progent's clients. Every active Progent team engineer has the benefit of the specifics of support delivered to each customer by any staff member. This history of trouble tickets and solutions is organized as a conveniently retrievable proprietary knowledge base that allows Progent's online technical experts to share their experiences with the whole team to make sure that the quality of Progent's support services improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional vast technical support databases as well as to manufacturers' in-house support staff that allow Progent's online consulting experts to find the optimal solutions promptly.
To see how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency phone-based engineering support in Florida, phone 1-800-993-9400 or visit Expert Online Computer Help.