For small office networks located anywhere in the state of Florida, Progent's Microsoft and Cisco qualified technical team members can deliver online help and troubleshooting to repair your network systems issues fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated utilities, and support databases to identify and repair IT problems without the expense and delays associated with in-person service visits.
If your Florida company is situated outside of the larger metro areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby network systems support options may be limited in expertise, or not available during a crisis. This can result in a computer network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progentís group of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a diverse range of customers. This means you get not just the technical skills needed for the job, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.
Desktop Support Services
Progent offers a wide range of cost-effective services to help you company to install, configure, troubleshoot, and manage workstations and notebooks powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning assistance, Microsoft Windows 8.1 expertise, Windows 7 maintenance, Microsoft Office and Office 365 integration and training, and 64-bit operating system expertise.
Consulting Services for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to move from an earlier release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 environment so you realize maximum business value. Progent can also provide SCVMM 2016 migration consulting to help your organization to design and implement an efficient upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can benefit from new assurance capabilities, high availability VMM storage fabric, and other improvements.
Juniper Consulting Services
Progent's Juniper Networks-certified network engineers can assist you to design and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to the latest releases. Progent's Junos OS engineers offer support for Juniper's flagship network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software products and can help you manage environments that incorporate a combination of Juniper's software platforms.
Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and implement a WiFi LAN adapted to your environment, offering your business a WLAN that delivers the reception, speed, load-handling capability, QoS, security, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progentís onsite wireless survey features physical inspection, RF and security assessment of your current wireless network, evaluation of your buildingís floor plans, testing for radio frequency contention, RF propagation modeling, identification of optimum placement for client-specified Wireless Access Points such as Aironet indoor and outdoor APs, Cisco Meraki access points and Apple AirPort devices, and a comprehensive report defining a new WLAN.
Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a range of network consulting services to assist organizations of all sizes to support, administer, and troubleshoot environments that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.
Project Server Integration
Progent's certified Microsoft Project Server and Project Online experts offer advanced online and on-premises support for Project Server and for Microsoft platforms that integrate in conjunction with Project Server. Consulting support services provided by Progent include Microsoft Project Professional planning and support, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 support, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 maintenance,Office Excel and Microsoft Office 365 Excel application support, and PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE engineers to assist your company to enhance your environment to support local, branch office, at-home, and mobile users so that they can use Project Server to work together securely and productively. Progent's security consultants can help you to define and enforce security policies that safeguard important project information without interfering with the productive exchange of legitimate information.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small company's production servers in an environment that gives the highest level of availability and expandability and is also simple to transfer to another host. Progent's Private Cloud hosting and management services are based on mature virtualization platforms that allow small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small organizations.
Cisco Small Business WiFi Access Points System Design and Troubleshooting
Cisco's Small Business family of access points are Linux-powered devices intended as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or onsite configuration and troubleshooting services to help your organization to design, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless AP environments of any scale or architecture. For details about Progent's support for current and older Cisco Small Business 100, 300 and 500 family of wireless APs, refer to Cisco Small Business WiFi access points consulting services.
Progent's Integration Support for Windows Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that enables small organizations to transition from the older stand-alone in-house datacenter to the modern hybrid computing paradigm that includes both local and cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to determine the possible productivity and cost advantages of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud model for your network environment. Progent can provide comprehensive project management so you can plan and carry out a smooth move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure integration consulting services.) Progent can also provide continuing consulting, troubleshooting, and training.
Progent's Consulting and Training Support for Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad selection of affordable remote consulting services to assist your organization to manage your existing Microsoft Office Word solution or assist you to migrate to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, identifying and resolving compatibility problems between various releases of Word, integrating Word with different Microsoft Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and remote Microsoft Office Word training classes tailored for individuals or groups.
Progent's engineers offer Apple macOS and OS X clients a variety of IT services including online Mac desktop support, help with Mac software, Office 365 Outlook for Mac and Microsoft Exchange consulting, Mac security and connectivity consulting, co-existence between Apple macOS and OS X and Microsoft Windows environments, and individual training. For business networks built exclusively on Apple macOS and OS X or for environments that utilize a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and desktops, Progent has the experience and depth to deal with the challenge of designing, configuring, and maintaining an IT infrastructure that is dependable, protected, fast, and supportive of your company's goals.
Stealth Penetration Testing
Stealth penetration checking is an important part of any comprehensive IT system security strategy. Progentís security professionals can run extensive stealth penetration security tests without the knowledge of your company's in-house IT resources. Unannounced penetration testing shows whether current security monitoring tools such as intrusion detection warnings and event log monitoring are correctly set up and consistently observed.
Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your business to plan, deploy, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Video Conferencing Consulting Services
Progent can provide the support of an accredited video conferencing and telepresence engineer with expertise integrating products from the leading video conferencing/telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can help you to design, configure, expand, or maintain a video conferencing environment that preserves your investment and maximizes the business value of your IT network. Progent also offers the expertise of network infrastructure consultants who can help businesses of all sizes to create and maintain a network that provides the performance, dependability, security, and scalability you need to support your telepresence solution.
Online Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services offer a comprehensive solution that manages all facets of remote desktop support from service requests through trouble ticket generation, assigning ownership, screen sharing, status tracking, problem resolution, and and reporting. Designed for smaller organizations with few if any full-time supprt personnel for end users, Progent's Standard Help Desk Services provide remote support at a significant discount off Progent's regular desktop support rates. Progent also offers fast as-needed escalation to Level 2 and Level 3 consultants to handle challenging issues. For details, see Progentís online Call Center services for small organizations.
Get in Touch with a Progent Network Support Expert
To learn how you can get in touch with a Progent computer support expert for online or on-premises help in , phone 1-800-993-9400 or visit Online Computer Help.