For small office networks located within the state of Florida, Progent's Microsoft authorized consultants can provide remote phone help and troubleshooting to resolve your computer system troubles fast and cost effectively. Progent has developed world-class expertise, advanced software utilities, and support knowledge bases to diagnose and fix computer network problems while avoiding the expense and delays associated with on-site service calls.
If your Florida company is situated outside of the larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby computer support options may be limited in technical capability, or unavailable during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís group of field proven network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a extensive range of clients. This means you get not just the technical expertise needed for the job, but an expert with demonstrated methods for applying that expertise to deliver affordable network solutions.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's ability to block or recover quickly from a ransomware attack. Progent will work with you directly to collect information concerning your current security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective AV and backup environment that meets your business needs. For more information, see The ProSight Ransomware Preparedness Report Service.
Microsoft Virtual Desktop Support
Microsoft's desktop virtualization technologies reduce the work needed for IT managers to install applications so they are consistent across an entire user base, provide the power to control rights to business data, and allow fast deployment of additional or upgraded desktops. In Microsoft Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS streamlines client connectivity, enhances responsiveness, strengthens data security, unifies management, and provides a nearly transparent user environment. Progent's desktop virtualization consultants can help your company to assess the strategic benefits of Microsoft's virtual desktop technologies, configure test and production environments, improve your system infrastructure to support virtualized desktops efficiently, evaluate and resolve security issues, and train your network managers to utilize industry best practices to achieve a fast ROI from desktop virtualization.
Planning Help for SharePoint Server 2013
Progent has been providing SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the scope of IT knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in individual tasks associated with your SharePoint 2013 migration.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for monitoring the content of outbound email messages and attachments and preventing the transmission of sensitive or unauthorized information or spam-like messages. ProSight Email Guard's email content filtering solutions can also help your business avoid being blacklisted and stay in compliance with industry security standards and regulatory mandates like HIPAA and Sarbanes-Oxley. Learn more about the complete ProSight line of low-cost managed services for small and medium-size businesses.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices running on multiple sites with thousands of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the expertise of veteran wireless consultants who can assist your organization to assess the benefits of Ubiquitiís UniFi technology for your environment and assist you to plan, deploy, manage, and troubleshoot your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
High-level Project Management Consultants
For advanced project management assistance, Progent can provide access to veteran information technology professionals with years of background as technology project managers for program development, business technology deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide world-class management skills to assist enterprise customers to follow best practices to ensure that strategic projects are successfully completed on schedule and on budget.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Planning and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have more than 10 years of background designing, implementing, optimizing and repairing SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist you to migrate cost-effectively from SCOM 2012 to Operations Manager 2016.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers remote or on-premises help from a certified CCIE engineer to help your business to design, install, manage and repair unified communications networks based on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have extensive backgrounds assisting organizations of all sizes to create advanced collaboration solutions by providing expert services such as Cisco Unified Communications Manager (Unified CM) and Cisco CallManager system design and deployment, VoIP phones and soft phones setup, and wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's entire portfolio of UC applications like Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.
Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants can provide world-class remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small or midsize businesses and campus LANs to giant data centers and public clouds. Progent can assist you to deploy Cisco's quickly evolving switch solutions to achieve the speed, expandability, resilience, virtualization, data protection and manageability demanded by your organization. For information about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Catalyst switch consulting and support services. For information about Progent's consulting services for Cisco's Nexus family of data center switches, see Nexus switch consulting and troubleshooting services. For information about Progent's support for Meraki switches, see Cisco Meraki switches consulting services.
Progent's Online Consulting and Training Support for Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants offer a broad selection of affordable remote support services to help you to manage your legacy Microsoft Word environment or assist you to migrate to a newer release of Office Word. Support offered by Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various releases of Word, interfacing Word with different Office applications such as Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance support, and smart phone and tablet integration, and remote Microsoft Office Word training tailored for your special requirements.
Progent's Cloud Integration Support for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, versatile platform that enables small businesses to transition from the traditional physical on-premises datacenter to the new hybrid computing paradigm that includes on-premises and virtualized cloud-hosted resources. Progent's certified Windows Server Essentials consultants can provide budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to assess the potential productivity and cost benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud model for your network environment. Progent can provide comprehensive project management support to help you plan and carry out a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Azure integration consulting services.) Progent can also provide ongoing consulting, troubleshooting, and customized training.
Get in Touch with a Progent Computer Support Expert
To learn how you can contact a Progent network support expert for remote or onsite assistance in , call 1-800-993-9400 or visit Online Network Support.