For small office computer networks located anywhere in the state ofFlorida, Progent's Microsoft certified technical team members can deliver remote phone support and troubleshooting to resolve your network systems problems fast and affordably. Progent has developed enterprise-class skills, sophisticated utilities, and support databases to diagnose and repair network problems while avoiding the expense and delays normally associated with on-site service calls.
If yourFloridaorganization is located outside of the larger metropolitan areas such asJacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local network support choices may be limited in skills, or not available during an emergency. This results in a network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís team of seasoned network consultants average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not just the technical expertise needed for the job, but an expert with field proven methods for applying those skills to assist with cost effective network solutions.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, debugging, monitoring, and analytics. Progent can provide the skills of seasoned wireless consultants who can assist your organization to determine the benefits of UniFi technology for your business and assist you to design, install, manage, and troubleshoot your UniFi solution. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
NetDocuments Consulting Support
NetDocuments is a cloud-based document management system built specifically for legal workflows. Progent offers the services of NetDocs specialists who can deliver high-level advice to assist you to plan, deploy, manage, optimize, or troubleshoot a document management system environment based on NetDocuments. For details about Progent's consulting services for NetDocs, visit NetDocs DMS consulting services.
Power BI Integration Consulting
Progent's Power BI consultants can assist your business to design, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to prep your source data for Microsoft Power BI visualizations. Progent can show you how to build and administer an onsite, cloud, or hybrid architecture for Power BI. For details, visit Progent's Power BI integration services.
Design and Deployment Consulting for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki wireless AP experts offer online and on-premises support services to assist organizations of all sizes to plan, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as switches, routers and ASA firewalls to build a cohesive ecosystem that provides identical access, performance, security, ease of management and uptime for wired and wireless users regardless of their mobility or device. (Refer to Meraki switches integration.)
Easy Sign-on and Pricing Model
Progent's easy by-the-minute billing policy requires no complicated contracts, retainers or hidden fees. Many other support companies have minimum charges or other extra charges that drive up support costs. For remote support from Progent during normal working hours, you only get billed for the time spent resolving your issue. If it only requires ten minutes to fix your problem, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are billed exclusively for the time when a Progent consultant is actually on premises working on your issues. Just Progent's competitive per-minute rate. For urgent same-day onsite service calls, you may be billed for our consultant's travel time, but not an increased emergency rate. Because Progent maintains a large pool of expert consultants located throughout the entire service territory, an available expert is usually near to assist. Progent can also dispatch onsite technical support to most zip codes in the United States within 24 hours of answering a support request. Progent's online support team has delivered help to small businesses in every state (Refer to Progent's nationwide testimonials.)
Backup/Recovery Solutions for a Remote Workforce
Progent can assist small and mid-size companies to design, install, test and manage backup systems required for telecommuters. For details about Progent's backup consulting services for a remote workforce, see data protection consulting services for telecommuters.
World-class Cisco Support from Expert CCIE-certified Consultants
Progent can provide easy, immediate, and affordable access to Cisco CCIE engineers. CCIEs are elite network experts who are awarded this top-level certification only after thorough examination by Cisco. CCIEs can handle the most complex problems surrounding network architecture, deployment, repair, and maintenance. Progentís CCIE professionals cooperate closely with Cisco in-house staff in analyzing problems with Cisco's IOS software and developing workarounds or obtaining software updates to resolve problems. Progent offers quick contact with a CCIE by telephone so that you can receive immediate help for tough network troubles that are impacting worker productivity but are beyond the scope of your local network support resources.
Android Smartphone Integration
Progent's Android phone and tablet integration expertise have years of background providing remote and on-premises assistance for organizations of any size who want to incorporate Android phones into their information networks so that mobile clients can work together from anywhere. Progent has the breadth of know-how to solve network issues that involve numerous vendors and that represent a combination of legacy and current information technology. Progent offers affordable online expertise to help you with any aspect of designing, configuring, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to assist you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual training sessions to help you manage and use Android phones efficiently.
Best Practices Followed by Seasoned Engineers
Many companies located away from areas with ample network consultants resort to poorly trained or unseasoned local resources for critical computer network support. This can result in a system that is undependable or unproductive. Progentís team of Microsoft and Cisco certified consultants average over ten years of hands-on industry experience, in the front lines of IT support, performing an extensive array of information system tasks for a broad selection of customers. Consequently, with Progent you get not only high-level computer network skills, but an engineer who understands computer industry best practices in applying that knowledge to solve actual information system problems successfully and in a consistent fashion.
Migration Support services for Windows 10
Progent's Microsoft-certified Windows 10 planning experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and onsite assessment and migration support for Windows 10 provided by Progent include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing consulting support.
Wireless VoIP Phone Integration
Successful integration of Cisco's wireless IP phones typically requires that IT teams configure and fine tune many key pieces of your Wi-Fi infrastructure such as access points, routers, wireless LAN controllers, and call management software. Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide online and on-premises support to help you build and manage a Cisco wireless IP phone deployment by providing services that range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Design and Deployment Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants can provide Aironet wireless AP planning and deployment consulting and Cisco Wi-Fi controller expertise to help you benefit from the 802.11ac Wi-Fi specification to get three times the speed for your Wi-Fi network while expanding the coverage area.
SharePoint 2016 Migration Expertise
SharePoint 2016, intended for onsite installations of the SharePoint content management platform, offers integration with Microsoft SharePoint Online and Office 365 to enable hybrid network models that transparently combine on-premises and cloud resources. Additional enhancements include fast deployment with the new MinRole feature, increased scale, faster performance, tighter security and compliance, enterprise analytics with Power BI integration, and a modernized user experience for team projects. Progent's Microsoft-certified consultants offer affordable online and onsite expertise, application development, and debugging support for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint. To learn more, see SharePoint 2016 Migration and Hybrid Deployment Consulting.
Contact a Progent Computer Consultant
To find out how you can contact a Progent network consultant for online or on-premises help, phone 1-800-993-9400 or go to Online Network Help.