For small office computer networks located within the state of Florida, Progent's Microsoft and Cisco qualified technical experts can provide online assistance and troubleshooting to solve your computer system problems fast and affordably. Progent has developed enterprise-level expertise, sophisticated utilities, and support databases to identify and repair computer network problems while avoiding the high cost and delays normally associated with in-person technical service dispatches.
If your Florida organization is located outside of the larger urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby network systems support options may be limited in technical capability, or unavailable during a crisis. This results in a network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of network consultants average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a diverse range of clients. This means you obtain not just the technical skills needed for the task, but a consultant with demonstrated methods for applying those skills to deliver cost effective network solutions.
Microsoft Dynamics NAV Consulting
The most recent release of Microsoft Dynamics NAV ERP offers powerful new features including specialized Role Centers, enhanced management information and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP professionals offer custom programming, configuration and troubleshooting support to enable your company to take advantage of MS Dynamics NAV. Progentís engineers can help you to integrate MS Dynamics NAV to other systems and applications. Also, Progent can assist your organization to create and analyze data warehouses so you can enhance your understanding of your operations, acquire more clients, refine your marketing strategies, and build productive partnerships.
CISA-certified Cybersecurity Audit Consultants
The CISA credential is a recognized achievement that represents mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass a comprehensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Premier network security audit consultant trained to help businesses in the fields of IS audit process, information technology enforcement, network assets and architecture ROI, IT service delivery, safeguarding of information assets, and business continuity preparedness.
ProSight Data Protection Services Managed Cloud Backup
Progent's ProSight Data Protection Services cloud backup provides small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information. Find out about Progent's entire ProSight portfolio of value-priced network management outsourcing services for small and medium-size businesses.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help you plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and vCloud consultants can provide world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and application mobility.
Online Support for Windows Server 2008
The sophistication and versatility of Windows Server 2008 calls for an IT professional with practical experience and broad knowledge in architecting and deploying efficient end-to-end business technology environments. The experience of Progent's Microsoft-certified Windows Server 2008 experts, averaging over a decade of background integrating Microsoft-powered technology, assures your success in maintaining and troubleshooting your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consulting experts can also help you to assess the advantages of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that integrates local resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.
Network Consulting for Small Governments and School Districts
Progent has extensive experience providing a full-spectrum of online IT consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is among the pioneers in delivering advanced remote network support and has delivered network solutions to organizations in every state. Progent's online information technology consulting for local governments saves travel expenses and solves problems faster than onsite support.
Citrix Desktop Virtualization Engineering Support
Progent's Citrix-certified virtual desktop experts can assist your business to design, deploy, administer, and troubleshoot a virtualized Windows desktop and application delivery and management solution by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can help your organization to administer and support an off-site datacenter that features high availability, advanced security, and rapid disaster recovery. Progent can also help you manage and support other virtualization solutions from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.
Consulting and Troubleshooting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can assist organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to move from an earlier release of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment so you get the highest possible return on investment. Progent can also provide SCVMM 2016 migration consulting to assist your organization to plan and implement an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from stronger security features, more affordable VMM storage fabric, and other enhancements.
Microsoft Virtual Desktop Consulting Services
Microsoft's desktop virtualization solutions lower the effort required for IT managers to install applications so that they are consistent across an entire workforce, provide the power to control rights to business data, and enable quick deployment of new or upgraded desktops. In Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services (RDS). Microsoft's new VDI infrastructure that powers RDS streamlines client access, improves responsiveness, tightens data security, centralizes management, and provides a nearly transparent client experience. Progent's desktop virtualization consultants can assist your company to evaluate the strategic benefits of Microsoft's desktop virtualization solutions, configure pilot and production environments, optimize your system architecture to support virtualized desktops effectively, assess and remediate security problems, and train your network managers to follow industry best practices to gain a fast ROI from client virtualization.
Linux Consulting and Linux/Windows Integration
If your small business network mixes Linux technology with Windows, Progent can help you to incorporate your servers into a cohesive system that allows all your platforms to coexist peacefully for simpler administration, seamless data exchange, fault tolerance, high performance, and integrated security. If you are developing Linux based-software on a network that includes Windows-powered servers, desktops, and applications, Progent can provide full-service outsourcing that allows you to concentrate on your area of expertise.
Stealth Penetration Testing
Stealth penetration checking is a key component of any comprehensive IT system security strategy. Progentís security professionals can run extensive unannounced intrusion security tests without the knowledge of your company's in-house IT resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion detection alerts and event log analysis are properly set up and actively observed.
ProSight WAN Watch Network Infrastructure Monitoring and Management
ProSight WAN Watch infrastructure monitoring and management service makes it simple and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating tedious network management activities, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, locating devices that need important updates, or resolving performance issues. Read more about Progent's complete ProSight portfolio of affordable network monitoring and management services for small and medium-size organizations.
Microsoft Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size businesses near-continuous backup and simplified restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-aware protection for key workloads like SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can assist you to plan, deploy, manage, and troubleshoot an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can provide as-needed guidance to help you through challenging issues or deliver comprehensive project management or co-management services to make sure you complete your SCDPM 2016 initiative on schedule and within your budget.
Microsoft Windows Server 2012 R2 Consulting Support
Progent's certified Windows Server 2012 support experts can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, tune your network for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, staff, develop an enterprise-wide security plan, streamline network management, assist with application development, and build and validate a DR/BC plan. If you are considering upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can help you to evaluate the value of Windows Server 2016 for your environment and design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model.
Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance built by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects critical business data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help you to plan, configure, operate and repair a backup and disaster recovery solution built on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consulting.
Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager (CUCM), is a unified voice messaging solution that facilitates teamwork by offering a variety of alternatives for retrieving voice messages within a framework that is easy to implement and maintain. Unity Connection lets you access and manage voice messages from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), offered in certain Cisco ISR routers, provides cost-effective voicemail, integrated messaging, interactive voice response (IVR), and automated-attendant services for small to mid-size businesses (SMBs) and corporate branch locations with as many as 500 voice mailboxes. Progent's Cisco-premier CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your CUE deployment continues to deliver the highest possible competitive value.
Talk to a Progent Network Support Expert
To see how to contact a Progent computer consultant for online or onsite support in , call 1-800-993-9400 or visit Remote Network Support.