Low-cost Computer Support from Microsoft and Cisco certified Experts for Businesses in Fontana, CA
By offering world-class know-how when you require it, making available specialized knowledge for key applications, providing high-value services such as virtual server hosting, invoicing only for services you receive, and charging no setup fees or retainers for standard services, Progent allows your company to maximize the business value of your information network and minimize support expenses. Progent recognizes that network protection, reliability, and efficiency are as critical to small companies as to major enterprises but that small companies lack the economy of scale to invest aggressively in computer networks and internal support staffs. Progent's fundamental competitive advantage is that no network consulting firm can equal Progent's ability to provide the network support expertise your business needs when you need it and at prices you can afford.

For mid-size and large companies, Progent can provide co-sourcing and project management services to supplement the subject matter expertise of your in-house network support staff. This can cut costs and minimize technical risks for big IT initiatives like application programming, business continuity planning, network security evaluations, merging datacenters, or software migrations.

Progent can in addition offer the services of accredited experts to help your business to design and implement your cloud computing strategy.

Core Practice Areas Serviced by Progent's Consultants for Businesses in Fontana, California
Progent's nationwide group of world-class consultants provides help for all aspects of network systems found in businesses of any size. Areas served by Progent in Fontana include:

Support Delivery Alternatives for Fontana, California Businesses
Progent has a variety of alternatives for providing small and midsize businesses with cost-effective computer services for technical support, consulting, and network management outsourcing. Progent's model for delivering IT support is based on the Help Desk structure familiar to larger IT support groups. Progent's Help Desk Call Center Support Mechanism promotes rapid support, comprehensive activity documentation, consistent follow-up, and strict expense monitoring for an array of network support delivery alternatives that include remote troubleshooting, on-premises help, and top-tier consulting.

  • Online Service
    Progentís Technical Response Center (TRC) provides emergency and routine remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's seasoned support professionals can help customers to analyze and repair hardware and software problems without the cost or delay of in-person support calls. The experience of Progent's IT consultants makes it possible to resolve most IT issues rapidly. For the most challenging problems, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to world-class subject matter experts. Progent provides a streamlined, web-based signup procedure for new clients to address emergency network problems and Progent bills per minute with zero sign-up fees or time minimums, so you pay only for the assistance you get. Specialists available remotely include Cisco-premier CCIEs, Microsoft-Premier MCSEs, and CISM-certified security professionals. Find out additional information about Progent's online computer troubleshooting services.

  • On-site Service
    Progent offers onsite technical support for signed-up clients in major metropolitan areas in the United States. Progent's on-site service personnel can work in conjunction with Progent's remote service experts to give small and midsize companies the best of both worlds: in-person support professionals when you need them as well as the on-line expertise of Progent's worldwide staff of network consultants, security professionals, and business software programmers. The response time for on-site support visits is typically less than 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for on-premises service. Learn more details concerning why to register for Progent's onsite computer support services.

  • Help Desk
    Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle complex issues. To learn more, refer to Online Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progentís Help Desk Co-management services allow your business to split the load for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís Help Desk sharing service is a collaborative service desk solution built around the leading PSA tool for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics. To learn more, refer to Progentís shared Help Desk services.

  • IT Consulting Expertise
    Progent provides small and midsize companies budget-friendly access to world-class consultants who can provide assistance with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, company-wide network security engineering, high availability network consulting, server virtualization solutions, plus integration, programming and support for business applications including accounting, ERP, management reporting, sales automation, and productivity software. Progent can provide assistance with one-shot projects including office moves and massive software migrations, extended projects such as upgrading an older ERP system to a modern Microsoft Dynamics 365 solution, relational database application programming and administration support, and web development, continuing services including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system administration, or emergency response like data restoration and malware removal.

  • Network Infrastructure Support Services for Telecommuters
    Progent can help small and medium-size companies to design, implement and debug the infrastructure for teleworkers. Aspects of infrastructure where Progent's consultants offer support include safe and convenient VPN tunnel connections, Virtual Desktop Infrastructure platforms, router setup, Wi-Fi network planning and implementation, and robust Internet connectivity. To learn about Progent's network infrastructure expertise for an at-home workforce, see network infrastructure guidance for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting services for all of a small organization's production servers in a setting that not only delivers the highest level of fault-tolerance and extensibility but that is also convenient for clients to migrate to a different support firm or to move internally if your situation calls for it. Progent's Private Cloud hosting is founded on mature virtual server techniques that permit companies with multi-vendor networks to save significantly on the costs of hardware, system support, and network administration while achieving world-class reliability and an unprecedented level of vendor options. Unlike ordinary SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally managed service, can support the mixed- OS and non- standardized environments typical of smaller companies, and retains control of the licenses in the customer's hands so that moving to a different virtualized system is fast, reliable, and inexpensive. This eliminates becoming a prisoner of a single hosting service while still offering all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Services
    Progent can provide expert online consulting support to help businesses of any size connect their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize local IT assets as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services that include Office 365 integration solutions with on-premises Exchange, Azure planning and deployment consulting, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration expertise. Progent has more than two decades of experience delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
Progent's Low-Cost Managed Services for Remote Network Monitoring and Management
Progent's value-priced ProSight line of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning technology to guard endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including protection, detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent managed from a single console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you prove compliance with government and industry information security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup activities and enables rapid recovery of critical files, apps and VMs that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, optimize and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating devices that need critical software patches, or isolating performance issues. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top data security companies to deliver web-based control and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the system is virtualized, it can be ported easily to a different hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the health of their information system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner Active Directory environment. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include simpler management, better compliance with data security requirements, higher utilization of network resources, faster problem resolution, more reliable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to help assess your company's ability to block or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your current cybersecurity posture and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective AV and backup/recovery environment that meets your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the fundamental network software and office productivity applications used by the majority of small and medium-size companies and local governments. As a Cisco-certified partner, Progent also offers expertise for an increasingly complex collection of infrastructure products including PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Certified security consultants, CISM-qualified security engineers, CISA-qualified security audit specialists and GIAC-authorized information assurance professionals can provide a company-wide perspective on system security and can assist with complex security programs such as Security information and Event Management (SIEM) solutions to help companies comply with industry guidelines and government mandates for network information protection and incident reporting.

The breadth and size of Progent's engineering staff bring a powerful set of advantages to organizations trying to increase the productivity of their information network within a reasonable budget. These benefits include:

  • Best Industry Service Methodology
    Progentís staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry background, in the trenches of IT support, executing a wide range of technical tasks for a large array of businesses. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support personnel. This guarantees that you get not only expert technical capability, but also a consultant with field-tested approaches for repairing actual IT problems efficiently. Read more about Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing policy is to charge for phone support and on-premises help per minute. Consequently, you are invoiced exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or priority support, and Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no sign-up charge and asks no retainer for services provided during regular business hours. Many support firms demand large minimum fees or bill in increments of a quarter hour or longer. Progent's one-minute billing granularity does away with big invoices for quick repairs. Another advantage of by-the-minute invoicing is that you are less tempted to allow incipient problems to fester until they grow into big ones. Learn additional information about Progent's value pricing for IT outsourcing.

  • Complete Documentation of Delivered Services
    Progent has created a comprehensive support reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support firms who offer scant documentation or details of tasks performed, each service provided by Progent is tracked by full documentation. Every Progent consultant has access to the service reports sent by each consultant to each client. The discipline of detailing and archiving support activity results in more effective service and avoids a slew of typical problems such as when a service client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom. Learn more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to resolve technical issues that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent has little competition. Small companies who utilize independent consultants or who maintain in-house IT personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, secure, and productive. Read additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Fontana, California company needs to contact Progent for network outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.

Immediate Online Technical Help
For immediate online technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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  • 24 Hour Services Hybrid cloud After Hours Engineers Enterprise hybrid cloud solutions
  • 24-Hour Exchange 2013 Security Integration Top Quality Exchange 2013 Project Planning Outsourcing
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  • macOS Online Consulting
    OS X Online Specialist

    Progent offers nationwide remote phone support and consulting services for companies who operate Apple Mac OS X environments or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's experts offer Apple macOS and Mac OS X clients a variety of services such as desktop support, migration to the most recent edition of OS X from legacy versions of macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone and iPad integration and management, or moving to Apple's iCloud services. Remote network consulting provides optimum return for your information technology dollar by protecting client efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote access tools and experienced service specialists and consultants allow Progent to solve most network problems without squandering time and money by going to your location. In most of situations your IT issues can be remediated by telephone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP certified security specialists to help you with the toughest network issues.

  • 24x7 Expert Microsoft Certified Exchange 2003 Server Upgrade Exchange Server 2003 Upgrade Network Consultants
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  • ASA with Firepower Online Technical Support Firepower NGFW Firewalls Help and Support

  • Network Consultants Cisco Access Point
    Cisco Firewall Service Providers

    Progent's Cisco CCIE network consultants can help your business to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software expertise.

  • After Hours Information Technology Consulting Aironet Outdoor Wi-Fi Access Point Support Aironet 700 Access Point
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  • Windows Security Small Office Computer Consulting Services Fontana California
  • Aironet Access Point Security Support Services Top Aironet 3700 Access Point Configuration

  • Technology Professional CISSP-ISSAP Security
    CISSP Certified Security Analyst Services

    Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can help create efficient cybersecurity solutions that protect a small business against modern threats or Progent can design, configure, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile users accessing IT resources distributed over multiple physical sites and various clouds.

  • Altaro VM Backup Local Technology Consulting Services Altaro VM Backup Integration Online Troubleshooting
  • Amazon MWS Programming Firms Contract Programming Firm Amazon Marketplace Web Service integration

  • Amazon Web Services hybrid cloud integration Design
    Cisco Certified Amazon SQS Developer

    Progent offers cost-effective online consulting to help companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.

  • Android and SQL Server integration Consultant Android and Power BI integration Technology Consulting Services

  • Configuration SRST
    Cisco SIP phones Remote Troubleshooting

    Progent's Cisco certified networking consultants offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

  • Antivirus Information Technology Consulting Biggest Antispam Reseller
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  • Award Winning IT Services 64-bit Server Microsoft Experts 64-bit Upgrade On-site Technical Support
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  • Biggest Juniper SRX220 Router Intrusion Detection Security Services Juniper SRX Series Firewall

  • Server Consultants Cisco Architecture
    Cisco Access Point IT Manager

    Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.

  • CISM Certified Cybersecurity Management Specialists Security Evaluation CISM Certified Cybersecurity
  • CUE On-site Technical Support Top Rated Unified Single Number Reach Consulting

  • Flex Series Wireless Controller IT Consultant
    9800-80 wireless controller IT Services

    Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning wireless throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and strengthening security by detecting cyber threats and analyzing network traffic based on user class and location. Progent can assist you to configure Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest wireless controller solutions.

  • Call Desk for at Home Workforce Online Support Helpdesk for Remote Workforce Online Consulting
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  • Immediate Juniper Junos CLI Consulting Services
    Juniper Junos Management Cybersecurity Firm

    Progent's Juniper Networks-authorized network engineer can assist you to design and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can also offer support for Juniper's premier network operating system to enable you to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain environments that incorporate a mix of Juniper's software platforms.

  • Cisco Router Computer Support Firms Cisco Switch Technical Services

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    Immediate Blackberry Consulting Services

    Progentís professionals provide expertise in a variety of disciplines related to mobile connectivity such as system topology, Activesync, wireless security, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's certified experts can save your business work and money by applying their wireless background to show you how to select and configure wireless networking solutions that make sense for your business. Progent can also optimize your IT architecture so that mobile data devices perform more reliably.

  • Cisco Small Business series NSS3000 IT Consultants Cisco NSS2000 Network Storage Systems IT Consultant
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  • Jabber Conferencing Professional
    After Hours Support Services Jabber IM and Presence Service

    Progent's Jabber consultants offer remote or onsite support to help organizations of any size to plan, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced expertise for all the technologies that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a cohesive collaboration solution.

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  • Top Quality Computer Service Companies Cisco VoIP
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    Progent can help you to utilize Cisco's networking products to build a robust foundation for your local, cloud-centric, or hybrid data center and streamline operations in vital areas such as resource utilization, security and compliance, manageability, availability, and disaster recovery.

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  • Skype for Business IM Services
    Consultants Skype for Business and Call Analytics

    Progent's consultants offer remote and onsite expertise for companies of all sizes to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco Video Interop Server. Progent's certified information security experts can assist you create and validate a security environment for your Skype for Business solution that meets regulatory standards.

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  • Fortinet 500 Series Firewalls Remote Support Fortinet 3000 Series Firewalls Help and Support

  • Lync Server 2013 and iPad Consultant Services
    Consultants Lync Server 2013 and Exchange UM Server

    Lync 2013, now called Skype for Business, enables organizations of any size to build a manageable and secure communications environment that permits the modern BYOD computing model with IM, real-time presence, web meetings with application sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help you to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your current and future goals, deploy Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management team and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.

  • Google Cloud GKE Consultancy Google GCP Cloud Storage integration Engineers

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    Progent provides small and mid-size companies expert consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security vendors including Check Point Software, Juniper, and Symantec. Progent can show you how to design a comprehensive security plan and select the right products from multiple vendors to support your security objectives while sticking within your spending restraints.

  • Google Cloud hybrid integration Contract Development Consultant Services Hybrid cloud solutions
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  • OS X and Cisco Support and Integration
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    Progent's Mac support engineers can help you with a broad array of system infrastructure areas including system architecture, remote and mobile connectivity, internetwork compatibility, security, and new technologies including Voice over IP and high-speed wireless networking. For company networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to deal with the complexity of planning, integrating, and supporting a system architecture that is robust, secure, efficient and supportive of your business goals. Progent can help you configure Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN systems. Progent can also provide skilled professionals to support Cisco routers and switches.

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    Progent's Linux support experts provide small and mid-size businesses and developers support for managing and supporting Linux systems that operate with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise provides you with a convenient one-stop consulting firm to help you create and manage a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    E-Mail Guard from Postini provides constantly upgraded spam and virus blocking, content filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a standard Postini license, you can still get access to Postiniís Perimeter Management services via Progentís E-Mail Guard antispam and virus defense service program. Progentís certified email protection professionals can show you how to create an email security plan that includes spam filtering and virus defense services and processes.

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    Progent's certified information technology consultants can provide Windows Server 2016 migration consulting to help organizations of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Dynamics GP Custom Software Professionals

    Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to create specialized line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that let you analyze your business more effectively, turning raw information into valuable understanding of your company and customers.

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    Progent offers two low-cost service bundles designed to enable small companies to receive an impartial network security assessment from a certified security consultant. With Progent's External Security Inventory Scan, an engineer administers a comprehensive examination of your network from beyond your company firewall to uncover potential weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a security expert executes a system scan from an authorized computer within your company firewall to uncover the risk to internal attacks. The two security inventory services are set up and executed from a protected external location.

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    scom 2016 management servers Support Outsourcing

    System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for key workloads by providing centralized, cross-platform monitoring of physical and virtual resources installed throughout on-premises datacenters and cloud environments. Progent's consulting team offers advanced online and onsite expertise to assist organizations of all sizes to design, implement, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent can help you to move to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified IT management solution. Progent can also help you extend your SCOM 2016 environment to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.

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    Cisco VoIP Phones and Unified Communications Integration Services

    Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Progent's webinars provide small companies the affordability, ease, and versatility of online learning plus the effective training methods of seasoned teachers who utilize sophisticated technology to reproduce live, participatory learning environments. Progent offers webinar education for key desktop applications including elements of Microsoft Office such as Office Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and management information solutions including Microsoft Dynamics GP; as well as other top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Server growth wreaks havoc on network budgets and management resources. Server reduction through a virtual architecture offers lower TCO of hardware and faster ROI, more efficient use of servers, simplified operations, enhanced network availability, and easier manageability. Typical usage scenarios for virtual servers include hardware consolidation, low-cost platforms for mission-critical legacy software running on outdated operating systems, and affordable quarantine of program development or evaluation systems from production systems.

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  • Microsoft SQL Professional SQL Server Replication Specialists
  • Microsoft Windows Server 2012 R2 Security On-site Support Windows Server 2012R2 Virtual Fibre Channel Integration Services

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    Progent's CCIE-certified network infrastructure consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent can assist small and mid-size organizations to set up their offsite employees with efficient integration with cloud applications and services.

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    If you are an information technology consultant with system support experience, joining Progent and helping our customers will expand your abilities through collaboration with Progent's staff of mutually supportive, high-output consulting experts. Progent's commitment to providing network expertise and computer support to small and midsize businesses will offer you the opportunity to consult in depth with business leaders and add tangibly to the success of dynamic organizations. Also, Progent's virtual office environment provides the most advanced technology for off-site support and wireless connectivity to allow you to come up with speedy fixes when you take on mission-critical issues.

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    Progentís IT outsourcing packages offer budget-friendly network consulting for mid-size corporations. Whether it involves planning system infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your IT technical services can smooth out expenses and minimize uncertainties, allowing IT support expenses to grow in a more moderate and controlled fashion than is feasible by amassing a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available network architecture for your critical Windows-based business software such as Windows 2008, Exchange Server, and SQL Server.

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  • Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis tools to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack progression including protection, identification, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats.

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    Progent provides national remote help and troubleshooting services for businesses that operate Apple Mac OS X environments or whose information systems feature a combination of macOS and Mac OS X with Microsoft Windows products. Progent's engineers can provide Apple macOS and Mac OS X users a range of services including desktop support, upgrading to the most recent version of OS X from other earlier versions of macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online IT help provides optimum return for your information technology dollar by protecting user efficiency and shortening the hours charged for network analysis and repair. Advanced remote access technology and skilled service specialists and consultants combine to enable Progent to solve the majority of network issues without wasting time and expense by traveling to your site. In the vast majority of situations your network issues can be remediated over the phone or through a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA certified security professionals to assist you with the most difficult network issues.

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    Progent's Citrix-authorized consultants can assist you to evaluate the strategic benefits of XenServer as well as other Citrix products, and can assist you to design, test, implement, troubleshoot, and maintain a XenServer solution. Progent can also assess your current XenServer environment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and disaster recovery.

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  • SQL Server 2014 AlwaysOn Availability Groups Specialists Microsoft SQL Server Management Studio Configuration

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    Progentís computer outsourcing support offerings for small businesses feature planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site troubleshooting, fixing chronic IT issues, and creating a comprehensive security plan. Progent can show you how to maximize system availability and throughput via fault-tolerant configuration, resilient network architecture, and proactive server monitoring. Progent also offers project management help for major upgrades and can help with needs definition, product inventory, bill of materials production, vendor qualification, procurement coordination, and complete documentation. Progentís computer outsourcing service also features training for office productivity programs such as Microsoft Office XP.

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    Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco certified IT support experts. With Progent's affordably priced network service packages, mid-size businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small company information systems enterprise-class availability, security and performance.

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    Progent can assist your business to evaluate the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and manage hybrid networks that seamlessly integrate local and cloud products and services.

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    Progent can provide economical remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert support for Access application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom online training for Office Access programming and DBA services.

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    If you want to revamp your production web site, create internal websites for applications such as HR or worker training, design a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and experienced web developers. Progent's experts can also show you how to design and maintain a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to run your web solutions.

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  • Windows 10 Provisioning Consulting Services MCSE Expert Certified Engineers Windows 10 MDT

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    Progent is one of the most qualified network consulting firms for designing email solutions based on Exchange 2000. Progent specializes in helping small businesses get the full benefits of Microsoft Exchange Server 2000 under common scenarios such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.

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    The QTS Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your company is considering moving your primary or offsite backup equipment to Herakles/QTS, Progent can provide a range of affordable consulting services such as data center migration, equipment installation and updates, network improvements, comprehensive project management services, virtualization configuration, remote monitoring, centralized network management, application programming, disaster recovery planning and testing, data security assessment, and the support of the Progent Test Lab.

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    Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas such as secure multitenancy, flexible infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce IT expenses and enhance availability.

  • Windows Server 2012R2 Storage Spaces Specialists Windows Server 2012R2 Virtual Fibre Channel Online Support
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