Progent's Cisco certified networking consultants have extensive background helping Internet Service Providers to design, deploy, administer, optimize, and troubleshoot high-availability, extensible connectivity solutions suitable for public networks.
Configuration Manager automates application and device deployment across multiple sites, streamlines security and compliance settings management, inventories network resources, guards against corporate data leakage, provides network health monitoring, allows secure self service, and delivers a common point of control for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist your organization with any aspect of planning, implementing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progent can deliver in-depth online consulting for all major technologies associated with small business information networks and allows you to outsource an array of strategic, on-demand services such as a temporary CIO to offer advanced IT design and budgeting capability, a Call Center for help desk support, 24x7 remote monitoring, spam/virus filtering as a managed service, project management help for major initiatives such as office relocations orOS migrations, connectivity consultants for designing high-performance and reliable network infrastructure, certified security engineers to ensure information safety and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software programmers to write, customize, or troubleshoot business applications.
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of critical devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so any looming issues can be addressed before they can disrupt productivity.
Progent's certified Windows 2003 Server consultants offer computer support and expert consulting services for the complete family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, administration, and maintenance services include network design, installation, project management, on-premises and remote technical support and troubleshooting, Help Desk services, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent provide businesses of any size enterprise-class IT remote or onsite consulting for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security expertise for businesses ranging from the small office to the worldwide enterprise.
Progent offers the guidance of a CRISC-certified risk management expert to help you to plan and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
Progent's Microsoft consultants can provide affordable remote technical support and development services to assist your business to design, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can feature web pages able to function as portals, extranets, document management applications, blogs, data marts, business information systems, enterprise search, workflows, and other utilities to support and improve collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's popular office productivity applications like Office Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from earlier releases of SharePoint or adapt a mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
Progent's Microsoft-certified engineers can deliver affordable remote and onsite support to implement your migration to Microsoft Exchange Server 2010, generate thorough documentation of your upgraded email environment, train your network support staff and end users to get them ramped up quickly on Exchange Server 2010, and provide continuing administrative services and technical support. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's ProSight family of managed services are intended to provide organizations who have minimal in-house IT administration and support teams with affordable help from enterprise-class management platforms and consulting expertise. Advantages of the ProSight line of managed services include predictable network management costs, smart automation of routine administrative processes, continual adoption of new information technology, smooth migration from legacy systems to modern solutions, improved alignment of computer technology with strategic goals, guidance from veteran network experts, and allowing management to concentrate on business issues rather than fast-evolving computer technology.
Progent's Meraki Wi-Fi access point consultants offer online and on-premises support services to help businesses of any size to plan, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same connectivity, performance, security compliance, manageability and availability for wired and wireless users regardless of their location or computing device.
Progent can provide the services of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent provides nationwide remote help and troubleshooting services for companies that operate Apple Mac environments or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer macOS and Mac OS X clients a range of IT services including desktop assistance, upgrading to the latest edition of Mac OS X from legacy editions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote IT help offers optimum leverage for your information technology budget by extending client productivity and limiting the hours charged for network analysis and repair. Advanced online access technology and skilled technicians and engineers combine to enable Progent to handle most network problems without squandering time and money by going to your location. In most of situations your IT problems can be dealt with by telephone or through a combination of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security professionals to assist you with the toughest system problems.
Cisco Cisco Unified Communications Manager, formerly named CallManager, is the center of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating with applications such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's CCIE-certified network consultants can deliver effective and budget-friendly remote and onsite expertise to help businesses of all sizes to build and maintain CUCM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that add maximum productivity. Progent can assist with any facet of Unified CM configuration and debugging in areas that include integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent can assist you to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance security and compliance, and increase productivity by ensuring that critical applications stay current, tracking licensing, and reporting usage profiles to help you make smart purchasing choices. Once you are set to upgrade your SCCM 2007 device management ecosystem, Progent can assist you to plan and carry out a smooth move to System Center 2012 Configuration Manager.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 operating system and based on software originally produced by Connectix, delivers the power needed to carry out hardware reduction, application upgrade, and server isolation tasks via virtualization technology in an enterprise-class computing environment with advanced expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance ROI in software development and piloting, upgrading from legacy line-of-business software, and server consolidation. Progent's certified Virtual Server consultants can assist your company to evaluate and deploy MS Virtual Server 2005.
Progent offers the services of an accredited engineer with an extensive background deploying technology from the major telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to plan, install, expand, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your IT system. Progent can also provide the expertise of network infrastructure engineers able to assist businesses of all sizes to build and troubleshoot a network that provides the speed, reliability, security, and scalability required to accommodate your video conferencing/telepresence solution.
Progent's Microsoft authorized experts provide three ways to help medium-size and large companies create an efficient and productive internal Network Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations sift through the various high-quality Help Desk application programs available and decide which products might be excessively expensive, lack critical functions, or align badly with your company's business goals. Progent also provides temporary staffing for companies who need to augment their in-house Help Desk staff for occasional projects or to substitute for absent or indisposed personnel.
Progent offers small organizations two low-cost network security inventory packages that include, for a set price, remotely managed scans of your network security profile which are analyzed by certified security specialists who interpret the data collected by the scan, present objective evaluations of your existing security vulnerability, and offer recommendations for improvements. Progent offers two complementary security inventory packages for external and internal security testing that are priced to meet the budgets of small companies while offering enterprise-class assessments of your IT network's exposure to assault.
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and repairing Microsoft SCOM environments and can provide companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to remediate serious issues uncovered by SCOM 2012.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical online and on-premises consulting, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a cohesive intranet system.
Progent's Power BI experts can help your business to design, install, maintain, enhance or troubleshoot your Power BI environment. Progent's database experts can assist you to organize your target data for Power BI visualizations. Progent can show you how to build and administer an onsite, cloud, or hybrid environment for Power BI.
Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to plan and implement a cost-effective migration from your current SQL Server databases and applications to SQL Server 2017.
For small and midsize companies, computer security and regulatory compliance can be too complicated to master yet too risky to overlook. The largest largest institutions have been hacked, and the leading cloud service providers have on occasion been knocked out. It seems as though there's nowhere to hide. Progent has made it economical for smaller organizations to carry out critical IT security projects successfully by offering the benefit of billed time to the closest minute without any minimum charge for online help. This means you have the help of a seasoned computer expert to deliver just the knowledge you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including security assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a complete security plan.
Progent is one of the most expert information technology support companies for creating e-mail systems powered by Exchange 2000. Progent specializes in helping small companies get the full advantages of Microsoft Exchange Server 2000 under common scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Forefront Threat Management Gateway Help and Support
Progent's Cisco-certified CCIE network infrastructure consultants can help your business to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software expertise.
Forefront Network Inspection System IT Consultants
Microsoft Dynamics GP accounting includes analytics and reporting capabilities that allow you to track all business processes, sales and spending, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you create reports that allow you to understand your business more thoroughly, converting uncooked data into useful business information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver custom business software development and eCommerce solutions that work transparently with Dynamics GP.
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or onsite configuration and debugging support to assist your organization to plan, implement, upgrade, optimize, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, location and configuration of Aironet wireless APs to accommodate your specific workplace design, building structure, and anticipated workloads.
Progent's Experts Team provides support in important fields that include Macintosh networking and programs; Consulting for Linux, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized program help; Chief Information Officer, business analyst, and project management services; Special applications development and deployment; Web site, eCommerce, EDI, and client portal design and integration; Database management and performance consulting; Business intelligence consulting; and Telecom architecture support.
Progent's Cisco-certified CCIE networking experts can help organization to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from legacy switches to modern devices.
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office desktop or Office 365 and simplify management through integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support to assist you to maintain and repair your existing Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to plan and execute an efficient Skype for Business upgrade.
Progent’s Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution built around the leading shared professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to offer a centralized solution for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy releases of VMM, develop workflows for building and installing virtual machines and hosts, implement fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts can provide advanced Hyper-V consulting and VMware vSphere expertise.
Progent can provide affordable remote and onsite support to help businesses of any size to move any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable access to Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
In performing consulting tasks for corporate customers, Progent follows a phased methodology driven by defined milestones in order to achieve budgetary, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the best practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design adjustments, and professional deployment. All facets are documented to make available a detailed description of technical services delivered and to assist in ongoing system maintenance.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
After Hours Online Support Threat Management Gateway 2010
Microsoft Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financial management, inventory, operations control, capacity planning, procurement, sales, supply chain, and business reporting. Progent's Dynamics 365 Business Central/NAV consultants can help your organization to manage your older Dynamics NAV system or migrate efficiently to a cloud-hosted, local, or hybrid deployment.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer support these devices. Progent still provides technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine if you should move up to next generation firewall products from Cisco. Progent's Cisco technology experts can help you design and carry out a cost-effective migration to Cisco ASA 5500-X firewalls following leading practices.
Progent's Check Point consultants can show you how to select and configure Check Point Firewall/VPN software and hardware powered by Check Point's technology to offer an economical and efficient security solution for your corporate network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and offer a central source for continuing technical support, maintenance, training, and consulting expertise.