Progent can assist your IT team to plan and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid network models that combine on-premises IT assets as well as one or more cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's consultants can help you to plan and carry out a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across onsite and cloud resources.
Progent's Power BI experts can help your business to plan, install, maintain, update or debug your Power BI solution. Progent's database experts can assist you to prep your target data for Power BI visualizations. Progent can show you how to build and manage an onsite, cloud, or hybrid environment for Power BI.
Windows 8.1 is engineered to power devices ranging from smart phones and tablets to engineering workstations. A wealth of new and improved features, such as touch screen support and iconic tile GUI, offer a wide selection of advantages for organizations who know how to exploit them. Progent's Microsoft-certified consultants can help bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain maximum competitive value from the operating system's many technical enhancements.
Progent's Helpdesk management and co-management services help organizations to cut costs, increase output, and respond rapidly to sudden changes in economic conditions.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Colocation data centers make it possible for businesses to share world-class facilities for housing computer hardware that supports vital applications. Progent's Microsoft and Cisco certified IT experts can assist your company with all aspects of your colocation strategy such as choosing and moving to a colo site, creating network topology, defining required equipment, on-site and remote troubleshooting, establishing remote system administration, and education your support staff.
Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis platform based, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Dynamics GP provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and configure, and with its segmented design you are able to license only the functions you currently need, with the option to add users and enlarge functionality in the future. Progent's Microsoft Dynamics GP consulting engineers can show you how to install, configure and administer the current version of Dynamics GP or migrate efficiently from an older version.
Progent offers organizations of any size expert support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can help you create a detailed security plan and choose the right products from a variety of vendors to achieve your security objectives while staying within your budget limits.
Progent's pricing policy is to bill for online service and on-site help per minute. Consequently, you owe exclusively for received support. Progent does not impose a higher rate for off-hours or urgent service, and within California or in regions where Progent provides on-site support, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no initialization charge and requires no monthly commitment for support services provided during regular working hours. Many service organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for quick repairs so you will not be tempted to permit minor problems to fester.
For corporations with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Premier IT support professionals and authorized Cisco system specialists can provide a variety of IT support services such as project planning, SOX compliance, site relocations, enterprise security, network design, on-site or phone-based emergency support, and troubleshooting for colocation hosting environments. A Progent network consultant can show you how to plan a multi-office network that makes smart use of colocation services and Internet data centers. Progent's Microsoft Certified engineers can help large enterprises plan, deploy and support major rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you configure Cisco products for connection solutions that combine basic, high-performance, integrated, and remote networking.
Cisco's PIX firewalls have reached end of life and Cisco might not support these legacy devices. Progent still offers consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you assess whether to move up to more current firewall products from Cisco. Progent's Cisco technology experts can help you plan and carry out a smooth migration to Cisco ASA 5500-X Series firewalls following leading practices.
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for workers who are on the move within campus, warehouse, retail or other venues where management requires user endpoints that provide more control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune many components of your wireless infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified consultants offer online and onsite support to help your organization build and administer a Cisco wireless VoIP phone deployment by delivering integration services that range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Progent has been delivering SharePoint support since the first product was released over two decades ago, and Progent has the breadth and depth of technical know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine whether an on-premises, online or hybrid configuration is most sensible for your company; and select the right version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can help in specific jobs associated with your SharePoint 2013 deployment.
Progent delivers the services of Microsoft and Cisco-Premier network consulting professionals to offer customers affordable alternatives to help businesses optimize the value of Microsoft and Cisco technology. For networks that span from small offices to large corporations, Progent's expert engineers can show you how to enhance your information system's e-mail infrastructure, security, reliability, performance, and IT management.
Progent's IT outsourcing support offerings for small companies feature designing Windows XP, .NET Server, and BackOffice systems, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises troubleshooting, resolving stubborn IT problems, and creating a comprehensive security plan. Progent can help you enhance system reliability and throughput with non-stop technologies, redundant network architecture, and proactive server monitoring. Progent also offers project management help for major upgrades and can help with needs definition, resource identification, bill of materials development, vendor selection, procurement logistics, and full documentation. Progent's IT outsourcing service also features education for office productivity packages such as Microsoft Office.
Progent's Test and Training Lab at the QTS Colocation Center is available for piloting mission-critical applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent clients who lack sufficient internal resources to assemble proper test systems, the lab cuts capital costs and technical risk and helps keep vital network initiatives on schedule.
Progent provides small businesses two specially designed security evaluation packages that provide, for a set fee, remotely administered scans of your security profile which are evaluated by professional information security specialists who interpret the data collected by the remote scan, deliver objective evaluations of your current network security, and offer recommendations for improvements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal scanning that are priced to fit the budgets of small companies while delivering enterprise-quality assessments of your network's exposure to assault.
Progent can help small and medium-size organizations to deploy centralized endpoint management systems for administering endpoints operated by telecommuters.
Application Publishing with ISA Server 2006 allows more protection of intranet resources while enabling enhanced productivity by making these applications accessible to authorized remote users. ISA Server 2006 can protect corporate applications, services, and data across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can show you how to design, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your system so your company benefits from a smart and economical combination of protection, convenience, and performance.
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital data, apps and VMs that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical information.
Stealth intrusion testing is a key part of any overall network security plan. Progent's security experts can run extensive intrusion checks without the awareness of your company's internal IT staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion incident warnings and event log monitoring are properly configured and actively observed. Progent can implement continuous autonomous PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks common to modern strains of ransomware.
Progent's virtual classroom webinars offer small companies the affordability, simplicity, and flexibility of web-based seminars plus the effective training techniques of seasoned instructors who utilize advanced collaboration software to simulate live, interactive classrooms. Progent offers webinar education for popular desktop software including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Outlook: Microsoft Dynamics business accounting and management products including MS Dynamics GP (Great Plains); as well as other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent can deliver a broad array of affordable services to help your company to deploy, integrate, troubleshoot, and manage desktop PCs and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or online assistance for individual machines or laptops or work with you to plan and carry out a large-scale migration to new or revised operating system software and business applications. Progent can also supply engineers and technicians to assist your company to prepare for and implement an office relocation or merger designed to produce minimal interruption to your business.
Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines compliance settings control, inventories network resources, guards against corporate data leakage, provides health reporting, enables safe end-user self service, and delivers a single point of control for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help businesses of any size with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent's Microsoft Premier network consulting experts. With Progent's affordably priced network service packages, small businesses can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small company networks world-class reliability, protection, and performance.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall/VPN technology. Progent can also enable you to design and implement a complete security plan that can include firewall/VPN devices and software, outsourced security and virus defense services, system monitoring products, and documented policies and processes. Progent has the skill to be your single resource for continuing technical help, maintenance, training, and security expertise.
Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the benefits of Microsoft Exchange 2010 for your company and can assist you to plan and carry out a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will offer quick ROI by increasing your productivity, cutting the cost of equipment and support, simplifying administration, and consolidating your key communications platforms.
Progent's certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your company in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without overly limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Dynamics GP 2015 R2 introduces a new design that improves cloud readiness, works with popular handheld devices, permits one-time login with Microsoft Azure AD, and tightens security. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to address the many technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the return on your investment in this powerful platform.
Progent offers advanced remote consulting to help businesses connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that combine local resources as well as public clouds. To help you to integrate public clouds with networks, Progent offers a variety of public cloud migration services that include Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 20 years of background delivering high-level consulting services online, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Progent's Solaris platform support experts provide small companies and software developers support for managing and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient single consulting firm to help you build and manage a protected and robust cross-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Barracuda's budget-friendly CloudGen Firewall devices combine web filtering, safe remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services encompassing your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the expertise to be your single resource for technical support, administration, education, and cybersecurity expertise.
Progent offers the support of Microsoft-certified consultants and experienced software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity specialists, and certified security consultants to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, install test systems at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and configure an efficient and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data generated on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to assist you to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda technology.
Microsoft CRM helps mid-market companies nurture positive client relationships. Built-in Sales and Customer Service components allow employees to share data to help improve selling success and deliver steady, efficient customer service. Progent can configure the optimal network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support databases.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's production servers in a solution that delivers the maximum level of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting options are built upon proven virtualization architectures that enable small companies with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Progent is among the most qualified IT consulting companies for designing email and messaging systems powered by Exchange 2000. Progent is skilled in helping small and mid-size companies receive the full benefits of Exchange Server 2000 under common scenarios including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.
Progent's experienced ransomware recovery consultants can help you to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Check Point firewall experts can show you how to design, configure, and administer firewall solutions built around Check Point Software NGFW firewall appliances and Check Point's subscription-based security services. Progent can also help you maintain legacy Check Point firewall models or migrate efficiently to Check Point's next-generation firewalls.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent process for restoring services quickly following an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also allows non-disruptive testing for site recovery, upgrades and fixes and can produce reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.
Progent's Data Center engineers can help you find high availability data centers that meet the specific needs of your company. High availability Internet Data Centers are especially appealing to small companies due to of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Trying to build an in-house data center with even a basic level of fault tolerance is too expensive for most small businesses. Progent can help you get all the advantages of high availability data centers and fault tolerant colo sites by providing a full range of engineering and support services.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop a corporate-wide security strategy, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Technical Response Center offers nationwide extended hours remote troubleshooting for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide after-hours phone help and online direct network access to isolate and resolve network problems rapidly and affordably. The breadth of technical experience represented by Progent's team of country-wide service engineers makes it possible to escalate even the most difficult problems to qualified experts as required. For urgent problems, the TRC tries to answer your call for support within one hour.
Progent's Microsoft certified engineers can assist you to assess Windows 7 to confirm application and driver compatibility and to determine its performance and reliability operating in your environment. Progent can also show you how to assess the potential business benefits of adopting Microsoft Windows 7. If Windows 7 fits your business, Progent can help you to plan and carry out a non-disruptive upgrade to Windows 7 from a an older release of Microsoft Windows.
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology by SentinelOne to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to automate the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
ProSight Reporting is an expanding suite of real-time reporting plug-ins designed to integrate with the leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can assist your business to plan and implement an efficient migration from a UNIX-powered IT system to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can show you how to preserve your data and reduce business discontinuity by designing an effective migration plan that preserves your existing investments in UNIX application and technology. UNIX-to-Windows migration consulting services offered by Progent include analysis of current environment, migration strategy and testing, MS Exchange migration services, information and application transition, and processor and storage system transition and economization.
Progent's Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management solution based, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is simple to deploy and integrate, and with its segmented approach you are able to purchase only the capability you currently need, with the ability to add users and increase capabilities in the future. Progent's Dynamics GP/Great Plains Software consulting experts can help you deploy, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP.
Progent can provide the expertise of a senior specialist with years of hands-on experience configuring, maintaining, and upgrading telepresence platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house IT support team, your Internet Service Provider, and your telepresence technology supplier to assist your organization increase the strategic value of your video conferencing solution.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that maximizes the strategic impact of your information system; configure XenDesktop software with your physical and virtual servers, user devices, and peripherals; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to maintain your XenDesktop solution effectively.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Microsoft Certified Troubleshooting Forefront Threat Management Gateway
Progent can help your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from a legacy change management platform or help you to modify your existing SCCM 2012 environment to accommodate your changing IT requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent can assist you to plan and carry out an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across onsite and Azure assets.
Progent's UNIX platform support services provide small and mid-size businesses and developers support for managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience offers you an easy single source to help you build and manage a secure and reliable cross-platform network and communications solution that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
For large businesses, Progent can supplement internal network support staffs by providing extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branch offices, Progent can act as a seamless nearby extension of enterprise IT management. Progent's enterprise support services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and specialists to assist with a campus move or office move, or a system designer to assist with setting up or utilizing an Internet Data Center or co-location site.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of the time wasted looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP experts offer affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Microsoft Small Business Server is an affordable suite of server products that provides the foundation for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET products included with Small Business Server 2011 requires a computer support expert with hands-on background planning and integrating seamless, comprehensive business network solutions. Progent's SBS Server consultants have an average of more than 10 years of experience integrating business systems built on Microsoft technology. This experience ensures you results in installing, managing, and repairing IT solutions that incorporate the Microsoft Small Business Server suite of servers and applications.
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to evaluate the business case for migrating to SQL Server 2019 and can deliver fast remote or onsite contact with experts in solution design and integration, application development, SQL Server management, and network security.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a single platform for financials, inventory, operations control, project management, procurement, sales and marketing, supply chain management, and advanced reporting. Progent's Dynamics Business Central/NAV consultants can help company to manage your legacy Dynamics NAV environment or migrate efficiently to a cloud-based, local, or hybrid deployment model.
Dynamics GP 2015 R2 features a new architecture that enhances cloud readiness, works with the most popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and strengthens security. Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the broad knowledge and hands-on experience to resolve the many technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the return on your investment in this mission-critical platform.
DoubleTake/Carbonite Software publishes a family of products designed to deliver small and midsize companies a variety of cost-effective solutions for backing up and restoring vital applications including Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business information systems to create a high state of fault tolerance and disaster recovery readiness at an affordable price.
Progent's support experts in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into seamless networks with resource sharing and workgroup functionality. Enabling productive co-existence among a variety of servers and desktops powered by Mac OS and Windows requires extensive knowledge of and background with Mac and Microsoft products. Progent's background in Windows and Macintosh service makes it possible to offer world class support to businesses that depend on these technologies to keep their strategic edge. Progent can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's Support for IT Service Providers lets you use Progent's information technology engineers under your own brand as a transparent arm of your network consulting team.
Progent's ProSight Virtual hosting services provide small businesses a range of advantages including reduced capital costs, reductions in operational expense, improved executive focus, world-class protection, greater availability, and business continuity.
Progent can provide onsite education customized for people who want to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online training for Mac applications.
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications which you want to keep as well as the new 64-bit versions of applications you wish to run.
If your business computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to incorporate your servers into a unified environment that permits all your operating systems to coexist for simple administration, transparent dataflow, high reliability, superior performance, and tight security. Progent's UNIX and Microsoft Windows integration assistance services feature IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center support.
Progent's IT outsourcing packages provide economical network support for small companies. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your system, or building an on-line business solution, outsourcing your network technical services can contain costs and minimize uncertainties, permitting network support budgets to grow in a more linear and controlled fashion than is feasible by assembling a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust system foundation for your critical applications based on Microsoft Windows.
The Help Desk Call Center service delivery structure adopted by Progent's Technical Response Center offers small and midsize companies an dependable option to dependence on independent consultants by offering extensive technical knowledge shared by numerous engineering groups, optional 24x7 availability of urgent help, fast escalation to appropriate engineers for solving even the most intractable issues, support consistency and reliability, prompt follow-up overseen by veteran IT service administrators, a variety of easy-to-use mechanisms for initiating support tasks, and a high level of progress visibility enabled by ticket tracking and available through a web-based portal.
With the Catalyst line of switches for small and medium-sized businesses, Cisco enables organizations to realize all the benefits of bringing smart traffic control into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to enable features that make your IT network sufficiently available to accommodate real-time needs, expandable to support growth, safe enough to guard restricted data, and designed for prioritizing and controlling all traffic to optimize system operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Catalyst switches that make sense for your business. In addition, Progent's CISSP certified security consultants can help you develop a comprehensive protection plan and set up Catalyst switches so they powerfully enforce your security policies. Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 switches.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
Progent's Microsoft-certified SharePoint consultants offer economical online and onsite consulting expertise, software development, and troubleshooting support for businesses of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent's Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer after-hours phone support and online secure network access to troubleshoot and repair technical problems quickly and economically. The scope of IT expertise represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to competent specialists as required. For critical problems, the TRC endeavors to answer your call for support within one hour.
Microsoft Windows Server Update Services enables information technology managers to deploy and monitor the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support personnel can completely and effortlessly manage the distribution of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up user's computers, defining the Group Policy settings, and making sure your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your network environment.
Progent's Power BI experts can assist you to plan, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent can also help you to organize your source data for Power BI visualizations. Progent can show you how to build and manage an on-premises, cloud, or hybrid architecture to run Power BI.
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery consultant. The interview is designed to help assess your company's ability to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you directly to gather information concerning your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup/recovery system that minimizes your vulnerability to a ransomware attack and aligns with your business requirements.
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud environments that provide maximum availability, data security, and application mobility.