Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining messaging systems for companies in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email system features security, high uptime, easy connectivity for remote and mobile users, efficient administrative tools, and seamless integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 2K Server. Progent can also help small or medium businesses to migrate to Exchange 2016 or MS Exchange 2013 Server.
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can help you to plan, deploy, and support an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and manageability that your business requires.
Progent's CCIE-certified networking experts have extensive experience assisting Internet Service Providers to architect, deploy, manage, optimize, and troubleshoot high-availability, scalable network solutions suitable for public networks.
Progent offers national online technical support and consulting services for businesses that operate Apple macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft technology. Progent's experts can provide Apple macOS and OS X users a range of services including desktop support, migration to the most recent edition of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad integration and management, or migrating to Apple's iCloud. Remote IT help provides maximum return for your IT budget by protecting user efficiency and shortening the hours billed for computer analysis and repair. Sophisticated remote access tools and experienced technicians and engineers allow Progent to solve the majority of IT issues without wasting time and money by going to your location. In the vast majority of situations your network problems can be remediated over the phone or through a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA premier security professionals to help with the toughest system problems.
Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network telephony. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync can also reduce expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support to assist you to maintain and troubleshoot your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business migration.
Exchange 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and delivers powerful new features plus a revamped structure. These enhancements affect vital facets of IT like ease of administration, high availability (HA), security, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient test and rollout strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange 2013.
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, enhancing and fixing Microsoft SCOM environments and can provide companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.
For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop environment that maximizes the business value of your IT system; integrate XenDesktop technology with your servers, end-user devices, and printers; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your IT staff to adhere to best practices to manage your XenDesktop solution efficiently.
Cisco's security and remote connection products for small companies represent a comprehensive line of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that fit most closely with your company objectives.
Network monitoring typically consists of tracking a system's resource usage in order to identify throughput backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that run under Linux and can be deployed to observe multi-OS networks where Linux and Windows operate together. Progent's system support engineers can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting services provide small companies and developers help with managing and supporting UNIX and Linux systems that work with Windows-based products.
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to create a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, zero-downtime system architecture that takes into account availability issues involving a broad array of infrastructure technologies and procedures.
Progent’s Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and log files; configuring HLB for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical files, apps and VMs that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to restore your business-critical information.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include unified management of modern security features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control network ecosystems that span local offices, data centers, private clouds and public clouds.
Progent's Cisco IP phone and video IP phone experts can help your business to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Progent offers three essential types of Call Center support including Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals gives your clients convenient access to a reliable support resource with years of experience providing phone support and online repair for IT systems powered by Microsoft products. Progent's focus is on earning the support Call Center a respected image as a solid contributor to business performance. Progent's target is to resolve and not simply report problems.
Network monitoring commonly consists of tracking a system's resource usage in order to identify throughput bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that work under Linux and can be deployed to observe multi-OS environments where Linux and Windows operate together. Progent's system support engineers can show you how to use both these tools to optimize and troubleshoot your network. Progent's Linux support professionals offer small companies and developers help with managing and servicing UNIX and Linux systems that work with Windows-based technology.
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with application sharing, as well as IP and PSTN calling enabled for a wide assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 consultants and network integrators can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your present and future plans, deploy Lync 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your IT team and users. Progent offers expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and service organizations to manage complicated supply chains and improve the efficiency of key processes in order to get products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services.
Progent's Data Center professionals can help you select fault-tolerant data centers that meet the particular requirements of your business. Fault tolerant colocation sites are especially appealing to small organizations because of their low cost and convenience compared to pursuing a do-it-yourself approach. Trying to design an in-house data center with even a minimum degree of fault tolerance is too expensive for the majority of small businesses. Progent is ready to help you reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.
Progent can help companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware expense. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the typical errors small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) solution based on best practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent can help your business in any and all facets of your migration to Exchange 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Nagios and MRTG are useful, license-free monitoring tools that run under Linux and can be deployed to analyze UNIX networks, MS Windows systems, or multi-platform environments where the Linux OS and Microsoft Windows coexist. The Nagios monitor allows system support engineers to track system services such as POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to track the traffic through SNMP-enabled network devices including servers, routers, and switches. Progent's network monitoring engineers can show you how to use both these utilities to tune and troubleshoot your system.
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can assist your company to plan a XenDesktop environment that maximizes the strategic impact of your information system; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; migrate your older desktop virtualization software to current versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to maintain XenDesktop efficiently.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Forefront TMG 2010 Information Technology Consulting
Progent's Microsoft-certified consultants offer affordable online support and development services to assist you to design, implement, administer, and troubleshoot SharePoint 2010 environments that can feature web sites that can function as portals, extranets, document management applications, blogs, data marts, business information systems, enterprise-wide search, Visio-driven workflows, and other tools to support and improve teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar desktop programs like Excel, Word, PowerPoint, and Project. Progent can help your business to upgrade from earlier versions of SharePoint or adapt a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Progent’s IT outsourcing packages offer affordable computer consulting for small businesses. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or developing an on-line business solution, outsourcing your IT technical services can contain costs and eliminate uncertainties, permitting IT support budgets to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and robust network foundation for your vital business software powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent’s high availability interoffice connectivity and fault tolerant network infrastructure professionals can help small companies achieve non-stop Interoffice connectivity via fully redundant system architectures with transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office networks supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers economical 24x7 interoffice networking.
Progent’s staff of Microsoft and Cisco Certified experts average more than ten years of hands-on professional background, at the front lines of network support, performing a wide range of IT tasks for a large array of businesses. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support personnel. This means that you get not just expert technical skills, but also a consultant with proven approaches for using computer knowledge to solve real-world IT problems rapidly.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of high-end programs that can give your company a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Microsoft Windows Server 2008 is a major step forward in making IT networks more secure and available, simpler to virtualize and administer, faster, and able to provide a better environment for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, staffing, network monitoring, and security engineering services.
Progent offers expertise for security auditing products such as LANguard from GFI for running a set of automatic network auditing scans to uncover potential security gaps. Progent has broad knowledge of security auditing tools and can show you how to make sense of testing reports and respond effectively. Progent can help you build security into your business processes, install scanning software, define and deploy a secure system architecture, and suggest policies to maximize the safety of your network. Progent's security professionals are able to assist you to configure a firewall, design safe remote access to email and data, and install virtual private network. Progent's accredited security engineers can test the protection of web-based applications and can run comprehensive security evaluations of company-wide security to validate your organization's compliance with key international security standards such as HIPAA, PCI, and ISO 17799.
Colocation data centers allow businesses to share world-class facilities for housing computer equipment that runs vital applications. Progent's Microsoft and Cisco premier IT experts can assist your small business with all aspects of your colocation program including selecting and moving to a colo site, designing system architecture, specifying required equipment, on-premises and remote troubleshooting, setting up offsite system administration, and education your IT staff.
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated email/telephony solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
For mid-size companies who need network consulting services, Progent offers an array of alternatives including local help, on-line assistance, off-site Help Desk, round-the-clock support with remote network monitoring, temporary staffing, business relocation support, software programming, and professional consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent offers expert on-premises support for fixing technical issues quickly and affordably.
Progent's compensation model is built on revenue sharing, so just like being an independent consultant, your income is entirely tied to your work effort. Certain Progent consultants stress quality of life and choose to work at an easy pace, using our flexible calendar to pursue personal pursuits like hiking, motorcycle racing, snow boarding, fishing, travel, or spending free time with relatives and friends. Other consultants take advantage of the opportunity to make big dollars via lots of work and extended hours. Progent completely encourages both ends of the spectrum and any point in the middle.
ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching solution for securing the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft-certified ISA Server experts can help you plan, rationalize, pilot, install, customize and manage the any edition of ISA Server on your information system.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered support activities. Unlike some independent consultants or small support organizations who provide scant documentation or specifics of services performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by each staff member to each customer. The practice of documenting and organizing service activity allows more effective service and avoids a slew of typical misfortunes such as when a support client is virtually held captive to a consultant who won’t release the keys to the kingdom.
Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with real-world expertise and broad knowledge in designing and building effective end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and servicing network solutions based on the SBS suite of servers and programs.
Progent can provide cost-effective remote consulting to help businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS services. Progent offers as-needed expertise to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on schedule and on budget.
E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard addresses the security and administration of company email by providing continually updated spam and virus blocking, policy administration, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting utilities as well as outgoing email filtering to let you fix your e-mail system and define and enforce corporate security policy.
Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller technology.
Progent offers nationwide urgent technical support and troubleshooting services for companies that run networks powered by variants of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support offers optimum leverage for your IT dollar by preserving user efficiency and limiting the hours billed for network analysis and repair. Sophisticated remote access tools and skilled technicians and engineers allow Progent to solve the majority of network issues without squandering time and money by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a combination of phone support and online access. Progent can put you in touch with Cisco CCIE network experts and CISA certified security professionals to help with the toughest system issues.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum availability for critical applications by offering centralized, cross-platform tracking of physical and virtual resources deployed across on-premises datacenters and private and public clouds. Progent's consulting group offers advanced remote and onsite expertise to assist organizations of any size to design, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to SCOM 2016 from earlier releases of Operations Manager or from other monitoring products, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent can assist you to understand the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid networks that seamlessly integrate local and cloud resources.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all facets of online desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Support services are offered at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve the most issues.
Progent's Microsoft engineers offer advanced support in deploying, managing and debugging any edition of Microsoft Project Server and can deliver a broad range of affordable online support services following proven best practices to help businesses of all sizes to get all the advantages of this powerful project management solution. Services available from Progent include solution design, software configuration and migration, setting up safe collaboration among onsite and remote or mobile users, network optimization, and customized online training.
Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.
Cisco's Small Business family of access points are Linux-powered units intended as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or onsite integration and debugging services to help you to design, implement, update, optimize, manage and debug Cisco Small Business wireless access point deployments of any scale or topology.
Progent's ProSight portfolio of managed IT services are geared to offer businesses who have small in-house network support staffs with affordable help from world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network maintenance costs, automation of common administrative tasks, continual absorption of the latest technology, graceful migration from legacy technology to up-to-date solutions, improved fit between computer technology with strategic goals, access to veteran network consultants, and allowing management to concentrate on business rather than fast-evolving network technology.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless infrastructure consultants offer remote or on-premises configuration and debugging services to help you to plan, implement, upgrade, tune, administer and debug Cisco Small Business Wi-Fi AP environments of any scale or topology.
If your company has a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole organization in a wide array of security topics including security management practices, security design and models, connection control systems and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity preparedness. CISA and CISM define the fundamental competencies and international standards of knowledge that information security managers are expected to master. These certification offer IT management the confidence that those who have earned their CISM, CISSP or ISSAP qualification have demonstrated the experience and knowledge to deliver effective security management and engineering help.
Progent's seasoned group of IT consultants and application specialists have extensive experience delivering online and onsite assistance for organizations of all sizes who need to incorporate Android phones into their IT networks so that users can work together from anywhere. Progent offers the breadth of know-how to resolve network problems that involve numerous vendors and that represent a mix of legacy and current technology. Progent offers budget-friendly online expertise to help you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to help you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic network projects on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or individual training to show you how to manage and operate Android phones and tablets to maximize their business value.
Progent has extensive experience delivering a broad range of remote network support and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industry’s pioneers in delivering expert online IT consulting and has provided network solutions to organizations in all 50 states. Online support eliminates travel costs and resolves problems faster than on-premises service calls.
Even if your business has a minimal network services group and a modest IT budget, your information network can still feature the same high availability and responsiveness that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network professionals, the most recent network management software for proactive monitoring and threshold alarms, and economical support programs such as a help desk service to keep your mission-critical business applications and hardware up and running.
Progent’s Microsoft certified consultants offer a range of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution based, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular approach you are able to license only the capability you currently require, with the option to add clients and increase functionality in the future. Progent’s Dynamics GP/Great Plains Software support engineers can help you install, customize and administer Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP/Great Plains.