Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management solution that unifies data and operations throughout your company, interfaces easily with other solutions, and connects employees, clients and suppliers unrestricted by time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a robust, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, evaluating and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent customers who lack adequate internal resources to configure effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical network projects on schedule.
Progent's Microsoft-certified consultants can provide remote and onsite expertise for organizations of all sizes to assess the benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco UC. Progent's certified information security experts can help you create and verify a security strategy for your Skype for Business solution that meets regulatory requirements.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent's Technical Response Center provides low-cost national extended hours online assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide extended hours phone support and online secure network access to troubleshoot and resolve network problems rapidly and affordably.
Progent offers three essential kinds of Help Desk services : Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your customers convenient access to a dependable technical group with years of experience delivering phone support and online repair for networks powered by Microsoft products. Progent's concentration is on giving the support Call Center a respected reputation as a key contributor to company productivity. Progent's target is to fix and not simply report problems.
Remote continuous monitoring, proactive alarms, and periodic reports are crucial to preserving the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of any size can get a degree of protection that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as economical service packages created to help you to identify and fix a an array of IT network problems before they get big enough to impact productivity.
Progent's Check Point Software firewall consultants can show you how to plan, configure, and administer firewall solutions built around Check Point NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent can also help you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation firewalls.
Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.
Progent's Microsoft and Cisco-certified network engineers can help you to determine the value of Exchange Server 2010 for your business and can help you to design and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer quick ROI by increasing your productivity, lowering the expense of equipment and service, simplifying management, and consolidating your vital communications technologies.
Remote 24x7 network monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can get a degree of network stability that was previously limited to enterprises. Progent can provide a variety RMM solutions delivered as economical services created to help your company to identify and fix a an array of network problems before they can hurt productivity.
Progent's network engineers can assist your company to automate desktop change and update deployment by delivering support for administration platforms that include System Center Configuration Manager, Systems Management Server 2003, and WSUS.
Progent's Microsoft-certified consultants can help you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management solution or assist you to modify your current SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM by providing expertise with related Microsoft platforms including ADDS, SQL SSRS, and IIS.
Progent's Microsoft-certified experts can deliver a range of network consulting services to assist organizations of any size to install, manage, and support networks that incorporate workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can assist to design and configure test labs to evaluate Windows 8.1 and plan and execute Windows 8.1 migration projects based on proven methodologies.
Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain minimal in-house IT administration and support teams with affordable access to world-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed services include predictable network maintenance costs, automation of routine management processes, continual adoption of new information technology, smooth migration from older technology to modern solutions, improved fit between computer technology with business objectives, access to veteran network consultants, and freeing up management to concentrate on business rather than fast-evolving computer technology.
Progent provides several essential kinds of Call Center support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your customers convenient access to a dependable technical group with extensive experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's concentration is on giving the support Call Center a respected reputation as a solid contributor to company productivity. Progent's goal is to resolve rather than simply record problems.
Progent's pricing policy is to bill for phone service and on-site help by the minute. Consequently, you are charged exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in regions where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. Also, Progent imposes no minimum charge and asks no monthly commitment for support services delivered during regular business hours. Many service firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large bills for quick repairs so you won't be forced to allow less critical problems to stay unaddressed.
Forefront Threat Management Gateway 2010 Remote Support
Progent can deliver a wide array of cost-effective consulting and support services to assist you to deploy, configure, repair, and administer desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or online technical support for individual computers or laptops or work with you to plan and implement a company-wide rollout of new or updated operating system software and applications. Progent can also provide consultants and technical workers to assist your company to plan for and implement a site move or merger organized to produce minimal interruption to your productivity.
Progent's certified ISA Server consulting experts have long backgrounds developing ISA Server-based security installations for information systems with many sites, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection requirements without adversely limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Microsoft Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft ISA Server 2006 and provides a easily managed web gateway that acts as a one-server solution for a variety of security features such as an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting features, permits custom reporting powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft-certified consultants can help you to plan and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud readiness, works with the most popular smart phones and tablets, permits single sign-on with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to resolve the critical technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the return on your investment in this mission-critical product.
Progent offers affordable remote support to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Progent's Cisco-authorized network professionals can show you how to build an economical, 24x7 Internet connection solution that can achieve non-stop Internet access via a wide range of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the most current technology for 24x7 Internet connections to create an affordable, fully redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet availability.
Progent's Microsoft-certified failover clustering experts can assist you to evaluate the benefits of deploying Windows Server 2012 failover clustering to create a powerful fault-tolerant/disaster recovery solution, help you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual ones, and help you to centralize the administration of failover clusters.
With virtual servers, companies can operate multiple virtual machines on a single physical server. Virtualization technology allows businesses to gain all the benefits of server segmentation, but without the costs associated with purchasing extra server equipment. Virtualization is the critical technology for building private clouds, which offer major benefits including reducing the costs of capital equipment, facilities, and administration while enhancing data security, network reliability, and recoverability. Other useful server management options include server monitoring software, Microsoft WSUS, and remote system management hardware. Progent's professional server management consultants can help you in all areas of server consolidation and management to allow your business to contain expenses and save time.
Progent's IT outsourcing packages offer budget-friendly network support for medium-size organizations. Whether it includes planning system infrastructure, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or building an on-line eCommerce application, outsourcing your network engineering services can smooth out expenses and eliminate risks, allowing IT support expenses to increase in a more moderate and controlled manner than is feasible by amassing a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a protected and highly available network foundation for your critical Windows-powered business software including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
ProSight Reporting is a growing suite of real-time reporting plug-ins created to integrate with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
If your company is producing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your area of strategic know-how without the constant distraction of managing your business network. Through the use of automated network monitoring and by delivering online and in-person assistance as your company needs it, Progent represents an affordable alternative for managing an IT system that provides high reliability, security, and efficiency. Progent's developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, online and on-premises support and repair, network monitoring services, and Help Desk support.
Remote Support Services Forefront Threat Management Gateway
Progent's Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently connecting people, groups and information. SharePoint provides a central location for your employees or clients to connect to, manage, share and manipulate relevant information, documents, and software and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge they've created in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to manage your existing SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, apps and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information.
Progent's UNIX platform consulting services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient one-stop consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.
Colocation data centers allow businesses to share enterprise-class facilities for hosting network hardware that runs critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your business with all facets of your colocation program such as choosing and moving to a colo site, creating network architecture, specifying required equipment, on-site and remote troubleshooting, setting up remote system administration, and education your IT personnel.
Progent's IT outsourcing services provide economical network support for medium-size companies. Whether it involves planning system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing IT support budgets to grow in a more moderate and controlled manner than is feasible by amassing a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a secure and highly available system foundation for your critical Windows-powered applications such as Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Microsoft Dynamics GP/Great Plains software includes analytics and reporting capabilities that let you track all operations, revenues and spending, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you design reports that let you analyze your business more thoroughly, turning raw data into useful business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver custom business software development and web commerce applications that integrate seamlessly with Dynamics GP.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's Microsoft-certified consultants can deliver affordable remote and onsite support to carry out your migration to Exchange 2010, generate extensive documentation of your upgraded messaging system, educate your IT staff and users to get them ramped up quickly on Microsoft Exchange 2010, and offer continuing management services and engineering support. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Microsoft Windows Server 2008 represents an important advance in making IT networks more secure and available, simpler to virtualize and manage, faster, and able to offer an improved environment for web hosting and development. Progent can assist your business get the most from the enhancements incorporated into Windows Server 2008 by delivering consulting, tech support, education, staffing, network monitoring, and security engineering services.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop environment that improves the strategic value of your IT network; integrate XenDesktop technology with your physical and virtual servers, end-user computers, and printers; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive online technical support. Progent can also train your network managers to follow best practices to manage XenDesktop effectively.