Progent’s staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, in the trenches of IT service, performing a wide range of IT tasks for an extensive mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting personnel. This means that you get not just expert technical capability, but also a consultant with field-tested methods for using computer knowledge to fix actual IT problems rapidly.
Progent's Cisco Meraki Wi-Fi AP consultants provide online and onsite support services to help organizations of all sizes to plan, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and wireless users regardless of their mobility or computing device.
Progent offers two low-cost service bundles intended to enable small businesses to receive an independent network security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs an extensive test of your IT infrastructure from beyond your firewall to determine possible risks in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from an authorized computer inside your company firewall to uncover the risk to internal threats. The two security inventory services are set up and executed from a protected external location.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business deploy and support Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the flexibility to evolve with your changing business needs. Progent’s Cisco-Certified network consultants are familiar with Cisco’s comprehensive family of hardware and software aimed at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control framework for user authentication, permissions, and tracking from an easy-to-use Web interface.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units intended as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or onsite integration and debugging support to help you to design, configure, update, optimize, manage and troubleshoot Cisco Small Business wireless access point environments of any scale or architecture.
Progent's veteran group of IT consultants and application specialists have extensive background delivering online and onsite assistance for businesses of any size who want to incorporate Android phones into their information networks so that mobile clients can work together from virtually anywhere. Progent has the range of skills to solve technical issues that span multiple manufacturers and that entail a combination of legacy and up-to-date information technology. Progent offers budget-friendly online expertise to assist you with any aspect of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to assist you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic network projects on schedule and on budget. Progent can help with local, cloud-based, or hybrid networks and offers support for operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training sessions to help you manage and use Android phones to maximize their business value.
Progent’s Disaster Recovery/Business Continuity consultants have extensive experience assisting small organizations to reduce network downtime by offering affordable online consulting for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore solutions, and transparent system maintenance. Progent’s business continuity experts can assist you to develop and validate a sensible business continuity plan that aligns with your business goals and IT budget. Progent’s disaster recovery specialists can assist you to architect, deploy, and maintain resilient technologies including redundant Internet connectivity, virtualization, clustering, network load balancing, transparent online backup, and multi-location hot backup centers.
Progent's Microsoft-certified consultants can help you to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, improve security and compliance, and increase productivity by making sure that operating systems and applications are always up to date, tracking licensing, and monitoring resource usage patterns so you can make smart buying decisions. Once your organization is set to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and implement an efficient migration to System Center 2012 Configuration Manager.
Progent's experts offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can provide expertise with Apple Mac application software. Progent can also assist your business with iPhone integration and iPad management, or moving to Apple's iCloud. For computer networks built solely on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, integrating and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your company's business goals.
Progent’s IT outsourcing packages offer affordable network support for mid-size organizations. Whether it includes designing system infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or creating an on-line business application, outsourcing your IT engineering services can smooth out costs and minimize uncertainties, permitting IT support expenses to increase in a more moderate and controlled fashion than is feasible by amassing a bulky, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust system architecture for your critical Windows-based applications including Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.
Progent's certified Windows 2000 consulting staff can show you how to optimize the functionality of your existing Windows 2K Servers and can simplify system administration, provide technical support and troubleshooting, and enhance security. Progent can also help you design, justify, and implement a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to reduce the technical risk associated with moving to Windows 2003 Server by uncovering possible hardware and application compatibility problems.
Cisco's wireless IP phones are hardened wireless devices designed for workers who are mobile within office, warehouse, health-care or other venues where management wants portable phones that provide more administrative control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless VoIP phones typically demands that IT teams set up and fine tune numerous components of your wireless environment such as APs, switches, wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide remote and on-premises support to help your organization create and manage a Cisco wireless VoIP phone deployment by providing services that can range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Progent's Cisco certified network infrastructure consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's UNIX family consulting services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient one-stop source to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.
If you need help creating, enhancing, or troubleshooting applications for Windows, Linux, or for the Web, Progent’s expert team of programmers, database designers, and software project managers can make sure you get the job completed on time and within your budget. Progent's experienced application developers can provide cost-effective and efficient remote consulting for projects as small as writing Vidual Basic scripts for Office Excel or as large as rolling out line-of-business database applications built on SQL Server or Oracle.
Progent's Microsoft Office Word and Office 365 Word experts can provide a wide selection of economical online support services to help you to manage your existing Microsoft Office Word environment or help you to migrate to a newer version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various versions of Office Word, integrating Office Word with other Office applications such as Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone integration, and remote training sessions customized for individuals or groups.
If your business has a UNIX, Linux, or Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-premier consultants can assist your entire organization in a wide range of security topics such as security management procedures, security design and models, connection control products and techniques, software development security, operations security, physical security, communications, infrastructure and Internet security, and workplace recovery planning. CISA and CISM define the basic skills and international standards of knowledge that network security professionals are required to master. These certification provide executive management the assurance that consultants who have earned their CISM or ISSAP qualification have demonstrated the experience and theory to offer effective security management and consulting help.
Microsoft supports transparent hybrid networks that integrate Office 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget.
Forefront TMG 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily managed web gateway that acts as a single-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help your company to design and carry out test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Progent's Microsoft-certified Intune consultants can assist your organization to assess the strategic case for utilizing Microsoft Intune for configuring and managing your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can assist you to define policies, plan and deploy test environments to confirm the appropriateness of Microsoft Intune for your environment, install Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune deployment.
With the Catalyst line of switches for small and medium-sized companies, Cisco enables companies to realize all the benefits of bringing smart traffic control into their IT infrastructures. Cisco's Catalyst switch technology allows you to enable features that make your IT network sufficiently available to accommodate real-time needs, expandable to facilitate growth, safe enough to protect restricted data, and capable of prioritizing and managing all traffic to streamline system performance. Progent's CCIE certified engineers can help you pick out and deploy Catalyst switches that make sense for your business. Also, Progent's CISA certified security consultants can help you develop a strategic security policy and configure Cisco switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in a solution that gives the highest level of dependability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting and Management services are built upon mature virtualization techniques that allow small and midsize companies with mixed- platform environments to save dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
System Center 2016 Security and Compliance Consultant Services SCSM 2016 Support
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and fixing System Center Operations Manager environments and can provide organizations of any size expert online or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent’s Microsoft certified consultants can provide small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-class business applications that can give your company a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you upgrade from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent offers cost-effective online consulting to assist you to design, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or support a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the business value of your IT system.
Cisco has designed an extensive product line of routers including appliances built to deliver the security, performance, and reliability demanded by organizations from small businesses to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, such as the Cisco 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry background, in the trenches of network support, performing a wide variety of IT projects for a large array of customers. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support staff. This guarantees that you get not only expert technical capability, but also a support engineer with proven approaches for using computer knowledge to fix actual network problems efficiently.
Progent offers cost-effective online access to an Oracle MySQL DBA or application programmer and can help businesses of all sizes to integrate and manage MySQL in a dependable network infrastructure that provides advanced performance, expandability, and security. Progent also has experience helping businesses migrate applications from an Oracle environment to MySQL.
Progent’s Microsoft certified experts provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important applications quickly and automatically to appropriate workers, lower product expense and stay compliant by understanding usage profiles, improve Windows security by increasing your knowledge of vulnerability and by installing critical updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by fully exploiting the management capabilities built into Windows. Progent’s SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch control, and resource monitoring management including program and appliance inventory.
Progent's Microsoft-certified consulting experts can assist your organization to determine the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and carry out a smooth migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick return on investment by increasing your productivity, cutting the expense of hardware and support, simplifying administration, and consolidating your vital communications technologies.
Progent’s Wireless Site Survey assists you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your environment, providing you a wireless solution that has the coverage, speed, capacity, Quality of Service, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive onsite service.
Progent's Cisco-authorized network engineers can show you how to build an affordable, high availability Internet configuration architecture that can achieve 24x7 Internet access via a broad range of high availability Internet access products and services including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to show you how to utilize the latest technology for fault tolerant Internet connections to build an affordable, completely redundant Internet network with automatic failover and other features to create non-stop Internet availability.
Microsoft Windows Active Directory requires significant field experience to integrate optimally across an enterprise. Progent’s Microsoft Certified consultants are experienced in planning, deploying, and maintaining complex Enterprise Active Directory installations. Progent’s areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, dealing with legacy beta software configuration objects in production Active Directory systems, and repair of failed installations of AD and AD-associated programs.
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft certified IT consulting experts. With Progent's economically priced network support programs, mid-size organizations can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small and midsize company information systems enterprise-class availability, protection and performance.
Progent’s IT outsourcing packages offer budget-friendly network support for small organizations. Whether it includes designing network architecture, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can contain costs and eliminate uncertainties, allowing network support expenses to increase in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a secure and robust system foundation for your critical business software powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
NetDocuments (NetDocs) is a leading cloud-based document management system built for law practices. Progent offers online guidance from NetDocuments consultants who can help legal departments and law firms to design, configure, administer, tune, or troubleshoot a document management system (DMS) solution based on NetDocuments.
Progent can help you to design and implement an efficient migration from a UNIX-based IT environment to a network based on Windows and suited for running Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to guard your information and minimize productivity discontinuity by designing an efficient migration plan that preserves your current assets in UNIX application and technology. UNIX-to-Windows migration consulting services offered by Progent include analysis of existing infrastructure, transition strategy and testing, Exchange migration support, data and application software porting, and processor and mass storage transition and economization.
Progent’s professionals offer experience in a variety of technologies relevant to mobile networking such as system topology, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft and Cisco certified experts can save your business time and money by using their wireless background to show you how to select and integrate mobile access solutions that make sense for your company. Progent can also optimize your network infrastructure so that mobile data devices perform better.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for unified management.
Progent can help you to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device management solution or help you to modify your existing SCCM 2012 environment to support your changing business requirements. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by providing expertise with related Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent’s Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web technology for intelligently connecting people, groups and data. SharePoint Server offers a common spot for your employees or customers to access, organize, distribute and manipulate useful information, files, and applications and to communicate with one another. SharePoint enables quicker and better decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge they’ve created in a way that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can help you to maintain your existing SharePoint ecosystem or migrate to the current release of SharePoint.
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and worldwide standards of performance that IT security managers are expected to master. CISM gives executive management the confidence that consultants who have qualified for their CISM credential have the experience and capability to deliver efficient security administration and consulting consulting.
Progent can assist small and medium-size organizations to configure collaboration software to make it easy for their telecommuters to benefit from positive interaction with fellow workers and other stakeholders.
Progent's Microsoft-certified professionals provide technical support and network consulting services for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, integration, management, and support services for Microsoft Exchange Server include system design, deployment, project management, local and remote troubleshooting, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a cohesive intranet system.
Progent can assist your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device and application management platform or assist you to modify your current SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can assist you to create a software foundation that fully supports SCCM 2012 by delivering expertise with related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent’s high availability interoffice connectivity and fault tolerant system connection engineers can help small businesses achieve non-stop Interoffice connectivity via redundant networks featuring transparent failover. Progent’s CCIE engineers can design and implement high-availability Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over offers affordable non-stop interoffice networking.
Stealth intrusion testing is an important part of any comprehensive network security strategy. Progent’s security professionals can perform thorough penetration tests without the awareness of your organization's in-house network support resources. Stealth penetration testing shows whether existing security defense tools such as intrusion incident warnings and event log monitoring are properly set up and actively observed.
Progent's Computer Help Desk Outsourcing Support Services for desktop support are designed specifically for small organizations who need fast access to a Help Desk Call Center with professional telephone support and effective escalation capability but who must operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Optional Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Selection and Integration.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge high-end programs that can provide your company a significant competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's team of application experts offer advanced support, software development, integration assistance, and online training for popular business applications that address key areas including ERP, financials, management analytics, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of background delivering advanced consulting and troubleshooting services remotely, Progent can assist clients throughout the U.S. to avoid the lost productivity and fees associated with travel and on-site visits without compromising the high quality of technical support.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT environments that include branch offices, data centers, private clouds and public clouds.
Progent's service experts in Apple OS X and Windows technology can help you combine Mac and Windows systems into seamless networks with full sharing and workgroup support. Enabling efficient cooperation among a mix of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Apple Macintosh and Windows products. Progent's background in Windows and Macintosh consulting makes it possible to provide expert assistance to businesses that rely on these platforms to keep their competitive edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
The CISA accreditation is a globally recognized achievement that signifies expertise in network security audit and control. Certified by ANSI, the CISA credential requires that candidates undergo an extensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier network security audit consultant able to help companies in the fields of information systems audit services, information technology governance, systems and architecture ROI, information technology support, safeguarding of data resources, and business continuity planning.
Progent offers affordable remote and onsite support to assist companies to move any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's cutting edge AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Cisco offers an extensive product line of routers that includes routers built to deliver the security, performance, and availability demanded by organizations from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
Progent is seeking a range of on-staff workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCDP or CCIE credentials; and consultants for advanced system architecture with backgrounds in mobile access, wireless integration, non-stop environments, business continuity solutions, data preservation, and server virtualization. We are also hiring desktop support experts, off-site troubleshooting specialists, and CISSP or CISM certified security consultants. Progent is also seeking experienced managers who can perform efficiently in our high-growth, virtual office environment. Progent contracts freelance professionals who have specialized expertise and working experience in crucial information technology topics outside Progent's primary service concentration. Progent's Experts Group includes contractors who can provide advice and programming support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of non-Microsoft operating systems such as Linux derivatives, Macintosh, or Sun, or can provide world-class help in technologies like telecom, web development, EDI, web commerce, or database management. Independent contractors certified by Progent cooperate with our in-house engineers to deliver end-to-end IT services for small and midsize business networks.
Colocation data centers make it possible for companies to share enterprise-class facilities for hosting network equipment that supports vital applications. Progent's Microsoft and Cisco certified consultants can assist your company with all aspects of your colocation strategy such as choosing and migrating to a colo facility, creating network architecture, specifying required equipment, on-premises and on-line maintenance, setting up remote network administration, and training your IT staff.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to assist businesses of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
Progent can deliver a wide array of affordable remote and onsite consulting services to help you to install, administer, and troubleshoot workstations and handhelds based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent can help you prepare and execute a smooth move to Dynamics GP so that you retain your data, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office integration, and reduce productivity interruption by creating and following a smart migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce solutions that work seamlessly with Dynamics GP.
Progent can help small companies to move any part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of various cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Progent offers nationwide online phone support and troubleshooting services for companies that operate Apple Mac environments or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's consultants offer Apple macOS and Mac OS X users a variety of IT services including desktop support, upgrading to the current edition of OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and OS X applications. Progent can also assist you with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote network consulting provides optimum leverage for your information technology dollar by preserving user efficiency and limiting the time billed for computer analysis and repair. Sophisticated online access technology and experienced technicians and consultants combine to enable Progent to solve most network problems without squandering time and expense by traveling to your site. In the vast majority of situations your IT problems can be dealt with by telephone or via a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISSP certified security specialists to help with the most challenging system problems.
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your business operations.
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, optimize, administer and troubleshoot firewall environments built on ASA firewalls with Firepower Services.