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Microsoft Solutions Framework Project Methodology Small Business Computer Consulting Firm
Best Practices Computer Support

Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, in the trenches of IT service, performing a wide range of IT tasks for an extensive mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting personnel. This means that you get not just expert technical capability, but also a consultant with field-tested methods for using computer knowledge to fix actual IT problems rapidly.

Meraki MR18 Access Point Computer Consultants
Computer Consultants Meraki MR72 Access Point

Progent's Cisco Meraki Wi-Fi AP consultants provide online and onsite support services to help organizations of all sizes to plan, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and wireless users regardless of their mobility or computing device.

Wireless Security Scan Specialist
Open Now Network Security Inventory Services

Progent offers two low-cost service bundles intended to enable small businesses to receive an independent network security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs an extensive test of your IT infrastructure from beyond your firewall to determine possible risks in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from an authorized computer inside your company firewall to uncover the risk to internal threats. The two security inventory services are set up and executed from a protected external location.

VPN Professionals
Cisco Virtual Private Network IT Consulting

Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business deploy and support Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the flexibility to evolve with your changing business needs. Progentís Cisco-Certified network consultants are familiar with Ciscoís comprehensive family of hardware and software aimed at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control framework for user authentication, permissions, and tracking from an easy-to-use Web interface.

Remote Consulting Small Business WAP121
Small Business WAP361 Support and Integration

Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units intended as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or onsite integration and debugging support to help you to design, configure, update, optimize, manage and troubleshoot Cisco Small Business wireless access point environments of any scale or architecture.

Remote Troubleshooting Android and Lync integration
Android and Windows 10 integration Consulting

Progent's veteran group of IT consultants and application specialists have extensive background delivering online and onsite assistance for businesses of any size who want to incorporate Android phones into their information networks so that mobile clients can work together from virtually anywhere. Progent has the range of skills to solve technical issues that span multiple manufacturers and that entail a combination of legacy and up-to-date information technology. Progent offers budget-friendly online expertise to assist you with any aspect of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to assist you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic network projects on schedule and on budget. Progent can help with local, cloud-based, or hybrid networks and offers support for operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training sessions to help you manage and use Android phones to maximize their business value.

Computer Consulting Windows 2008 Cluster
IT Consultant Windows 2008 Cluster

Progentís Disaster Recovery/Business Continuity consultants have extensive experience assisting small organizations to reduce network downtime by offering affordable online consulting for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore solutions, and transparent system maintenance. Progentís business continuity experts can assist you to develop and validate a sensible business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery specialists can assist you to architect, deploy, and maintain resilient technologies including redundant Internet connectivity, virtualization, clustering, network load balancing, transparent online backup, and multi-location hot backup centers.

After Hours SCCM 2007 Mobile Device Management Help and Support
System Center 2007 Configuration Manager Online Support Services

Progent's Microsoft-certified consultants can help you to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, improve security and compliance, and increase productivity by making sure that operating systems and applications are always up to date, tracking licensing, and monitoring resource usage patterns so you can make smart buying decisions. Once your organization is set to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and implement an efficient migration to System Center 2012 Configuration Manager.

Consulting Apple OS X Tiger
Macintosh OSX Specialists

Progent's experts offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can provide expertise with Apple Mac application software. Progent can also assist your business with iPhone integration and iPad management, or moving to Apple's iCloud. For computer networks built solely on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, integrating and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your company's business goals.

IT Co-sourcing Whitepaper
IT Outsourcing Whitepapers

Progentís IT outsourcing packages offer affordable network support for mid-size organizations. Whether it includes designing system infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or creating an on-line business application, outsourcing your IT engineering services can smooth out costs and minimize uncertainties, permitting IT support expenses to increase in a more moderate and controlled fashion than is feasible by amassing a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust system architecture for your critical Windows-based applications including Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.

Windows Server 2000 Upgrade Help
Windows Server 2000 Upgrade Help

Progent's certified Windows 2000 consulting staff can show you how to optimize the functionality of your existing Windows 2K Servers and can simplify system administration, provide technical support and troubleshooting, and enhance security. Progent can also help you design, justify, and implement a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to reduce the technical risk associated with moving to Windows 2003 Server by uncovering possible hardware and application compatibility problems.

Wi-Fi VoIP phone integration Online Support
wireless IP phone integration Specialists

Cisco's wireless IP phones are hardened wireless devices designed for workers who are mobile within office, warehouse, health-care or other venues where management wants portable phones that provide more administrative control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless VoIP phones typically demands that IT teams set up and fine tune numerous components of your wireless environment such as APs, switches, wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide remote and on-premises support to help your organization create and manage a Cisco wireless VoIP phone deployment by providing services that can range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.