Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once among the most successful products for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other critical business data. Progent offers Fort Collins, Colorado companies the expertise of BlackBerry-certified professionals who can help companies to maintain their BlackBerry deployments or transition efficiently to a modern smartphone platform.
As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of BlackBerry technology has grown more challenging. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations often turn to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's proven remote support model, gives small companies a budget-friendly alternative for incorporating BlackBerry technology productively into their IT network.
Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile software, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered quickly and safely.
Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.
Progent locations in Fort Collins Metro Area
BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure source for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs such a calendars, address books, to-do lists, notes, and custom business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers with BlackBerry handsets have push-based access to Exchange email as well as to instant messaging-aware applications through Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you design, configure, and support BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
Progent's Online BlackBerry-premier Technical Support is Fast and Economical
For companies in Fort Collins, Colorado who want fast and economical help from an authorized BlackBerry consultant, Progent delivers efficient remote help from a veteran support team who have delivered IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)
Remote support eliminates travel costs and lets engineers resolve problems quickly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and offer expert support in fields including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system architecture for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can also help your company to resolve a broad range of issues associated with synchronization, handset recognition, messaging consistency, web access, mobile connectivity, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online support for small company networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support costs at a minimum and, by resolving issues quickly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and help your company to select and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, implement access control lists, control Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements assessment, system architecture, roll-out strategy and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software editions, processors and storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry expert can assist you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.
Contact Progent to Get Support from a BlackBerry-Certified Specialist
To contact Progent about consulting help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.