Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once among the most popular products for achieving mobile access to messaging, calendars, web programs, and other vital business information. Progent offers Fort Collins, Colorado businesses the expertise of BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry environments or transition smoothly to a more popular smartphone solution.
As the sophistication of small company networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, effective integration and support of BlackBerry solutions has become more challenging. To address areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations often resort to external support firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's proven remote service delivery model, provides small companies an economical alternative for integrating RIM BlackBerry products productively into their IT network.
Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and control BlackBerry smartphones across your business, define security policies that are right for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and safely.
Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.
Progent locations in Fort Collins Metro Area
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that stay encrypted during transit to ensure maximum data protection. BES Server also simplifies a wide variety of critical management jobs ranging from smartphone deployment and updates to mobile security and high availability.
Progent's BlackBerry-premier consultants can help you utilize RIM BlackBerry Enterprise Server to perform basic tasks like:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage user and group settings with BES Server's vast selection of IT policies
Progent's BlackBerry-certified engineers can also assist you to utilize BlackBerry BES Server to implement key procedures not available with the entry-level BES Server Express. These procedures include:
- Install and support BES Server's high-availability architecture using virtualization
- Install BlackBerry devices wirelessly
- Establish specialized management roles
- Automatically track and analyze the overall health of your system
Professional BlackBerry Technical Services Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to provide expert technical help to companies in the Fort Collins area or anywhere in Colorado. Progent's experienced remote consulting team has helped businesses resolve computer issues and reduce support costs in every state in the U.S. and built a large following of satisfied customers. (Refer to Progent's customer testimonials.)
Progent can provide online assistance for a broad selection of issues associated with BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving mobile security. Important BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and remove BlackBerry device clients on Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements assessment, system design, roll-out strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to decide which administration approach and physical components meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software editions, processors and mass storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry-certified consultant can help you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run network-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Certified Expert
In order to get in touch with Progent about professional support for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.