Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most popular solutions for achieving location-independent connectivity to email, calendars, web applications, and other critical business information. Progent can provide Fort Collins, Colorado companies support from BlackBerry-certified professionals who can assist companies to manage their BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the sophistication of small company networks has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the norm for businesses of any size, successful integration and maintenance of BlackBerry solutions has become increasingly difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry solutions economically and efficiently, doing away with the requirement for an internal BlackBerry technology expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small companies an economical alternative for integrating BlackBerry products seamlessly into their IT network.
Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your business, develop custom wireless software, and make sure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and safely.
Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.
Progent locations in Fort Collins Metro Area
Consulting Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry wireless handsets, offering a single solution for handling critical tasks such as smartphone installation, upgrades, and deactivation and also offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Novell GroupWise, or Lotus messaging platforms and BlackBerry smartphones and allows over-the-air synchronization.
BES Server includes a wealth of data protection capabilities beginning with advanced encryption of messages sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great versatility in selecting levels of security to match the specific needs of your mobile environment. Progent's BlackBerry certified engineers can assist your company to choose advanced security functions and enable them wirelessly. Examples of these over-the-air configurable security features are:
- Lock down a smartphone
- Wipe information from a missing or stolen BlackBerry smartphone
- Disable Bluetooth
- Enable internal protection against malicious attacks
BlackBerry Enterprise Server also offers flexibility in selecting ways to keep users from loading or executing unsafe or prohibited software. Progent can help you to select blocking processes such as:
- Specify exactly what applications are allowed on the device
- Block third-party applications from using persistent storage on the BlackBerry smartphone
- Select what functions third-party applications can access on the BlackBerry device
- Limit the kinds of access third-party software running on the device can initialize
- Prevent all external programs from being installed or run on the smartphone
Professional BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available online to deliver expert assistance to companies in the Fort Collins area or throughout Colorado. Progent's experienced remote technical support experts have helped IT organizations solve network problems and cut IT service expenses in every state in the country and built a large base of loyal clients. (Refer to Progent's customer testimonials.)
Progent offers remote consulting support for a wide selection of technologies related to BlackBerry software and devices including synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Important BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and help your company to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry engineer has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, install the MDS and IM, implement access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements assessment, system design, deployment strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which management model and hardware products match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and mass storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry consultant can assist you to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to perform company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.