Enlarging your telecommuter workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping SMBs to plan, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Fort Collins company to select the appropriate tools and adhere to best practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and delivers maximum value. Progent can provide support services that go from on demand guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Fort Collins, Colorado organizations to with any facet of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, data security, data protection solutions, and unified management.

Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from major vendors support online meetings, video and voice conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many companies utilize multiple products to meet the needs of their various partners and clients. Progent's communications experts can assist your organization to maintain your current conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that supports presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to configure and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 concurrent users for video calls. To learn more about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as video conferencing, persistent chat, plus data sharing. For details about Progent's support services for Teams and for additional Office 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and assist your business to tune your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Fort Collins, Colorado business, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progent can help you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing HA architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.

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    Progent's pricing model is to charge for online support and in-person visits per minute. As a result, you are charged only for received support. Progent does not impose a higher rate for after-hours or priority support, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no initialization fee and asks no retainer for services delivered during normal business hours. Many service organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for fast fixes so you won't be forced to allow less critical problems to stay unaddressed.

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    Specialist ProSight Remote Network Infrastructure Troubleshooting

    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, monitor, reconfigure and debug their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are detected. By automating complex network management processes, WAN Watch can knock hours off common chores like network mapping, expanding your network, finding appliances that require critical updates, or isolating performance bottlenecks.

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    Progent's CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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    Progent's Wi-Fi site survey services assist you to plan, implement and troubleshoot a Wi-Fi network optimized for your environment, offering you a WLAN that has the coverage, performance, density, QoS, security, and roaming capability your company needs. Wi-Fi site survey services from Progent include remote predictive modeling for designing a wireless network and onsite survey services for validating, optimizing, and debugging an operational Wi-Fi network.

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    Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2003 migration strategy that avoids productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.

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    Progentís Microsoft-premier engineers can assist your organization to update your workstations from 32 to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit desktop computing, design an affordable upgrade strategy that reduces business disruptions, and provide inexpensive, professional online support to assist your organization to configure 64-bit PC desktop operating systems and application software on your current hardware.

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    WLAN controller Online Consulting

    Catalyst line of wireless controllers streamline the management of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, improving wireless availability with rapid auto-failover, and strengthening security by detecting cyber threats and filtering network traffic based on user type and location. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest Wi-Fi controller solutions.

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    Progent's consultants can assist you to evaluate the benefits of Lync Server 2010 for your business and can assist you to design and execute a deployment of Microsoft Lync Server 2010 that unifies the management of Instant Messaging and Presence and improves the productivity of your office employees, telecommuters, and smartphone users. Progent's consultant's can also help you to carry out a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the collaborative functions of Microsoft Office programs, and provide online seminars and ongoing support for Lync Server 2010 and other Microsoft products.

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    UNIX Online Service Providers

    Progent provides nationwide remote phone support and consulting services for businesses who operate UNIX, Linux, or Sun Solaris networks or whose information systems include a mix of UNIX/Linux and Microsoft Windows technology. Remote IT help offers maximum leverage for your information technology budget by preserving user efficiency and shortening the hours charged for network repair services. Advanced online access tools and skilled technicians and consultants allow Progent to solve the majority of IT issues without squandering time and money by going to your location. In most of cases your network issues can be remediated by telephone or via a combination of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP certified security specialists to assist you with the most difficult network problems.

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