Besides providing rapid access to guidance from top-tier IT professionals and subject matter experts to assist Fort Collins, Colorado businesses with specific IT issues or strategic initiatives, Progent offers temporary staff augmentation to deliver more broadly defined assistance like PC support, IT management, and Help Desk call center response. Temporary staffing makes it possible for organizations to deal with expected or unexpected peaks in demand for network services, which may result from situations like mergers and acquisitions, site relocation, technology migration, business process changes like work-from-home, disaster response, busy seasons, or regulatory mandates. Temporary staffing can also cover gaps caused by the loss of in-house IT personnel because of vacations, illness, resignation, etc.

Benefits of Progent's Temporary Staff Augmentation Services
Progent's short-term staff augmentation services give organizations the ability to respond to surges in requirements for network personnel without dealing with the costs and delays that come with reviewing and recruiting appropriate technical help and without the burden of adding to your permanent staff size.

Important aspects of Progent's temporary staffing services include:

  • Fast availability of reliable IT professionals
  • Easy engagement, cessation, and resumption of services
  • Seamless extension of your full-time network support staff
  • Full reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
  • Close relationship with a top-level, full-spectrum resource for network support
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Call Center program is a proven flexible staff augmentation alternative that allows IT organizations to share the responsibilities of Call Center support transparently between their full-time network staff and Progent's nationwide pool of IT support experts. Working as a seamless extension of your full-time Call Center, Progent's shared Call Center program is a joint service solution based on by the leading group PSA tool for managing, service calls, ticketing, assigning ownership, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering online and onsite IT services for organizations of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Fort Collins, Colorado Companies
Progent's veteran team of certified consultants offers Fort Collins, Colorado organizations a broad range of remote consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term Staffing Services for Fort Collins, Colorado Businesses
To find out more details about Progent's temporary staff augmentation services for Fort Collins, Colorado companies, call 800-993-9400 or visit Contact Progent.