In addition to providing rapid access to guidance from high-level network professionals and subject matter experts (SBEs) to help Fort Collins, Colorado organizations to resolve discrete technical problems or strategic projects, Progent can provide short-term staff augmentation to deal with more broadly defined services such as desktop help, network management, and Help Desk services. Temporary staffing makes it possible for organizations to deal with anticipated or unexpected increases in the need for network services, which may be caused by scenarios such as mergers and acquisitions, data center moves, platform migration, business process changes like work-from-home, disaster recovery, busy seasons, or new regulations. Temporary staffing can also fill gaps caused by the loss of full-time staff members because of scheduled vacations, illness, resignation, or other reasons.
Benefits of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services offer organizations the versatility to react to increases in demand for network services without being saddled with the expense and delays that come with identifying and hiring appropriate technical personnel and without the burden of adding to your in-house head count.
Key aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Center Program
- Fast availability of proven IT pros
- Simple initiation, termination, and resumption of services
- Transparent augmentation of your full-time network support staff
- Comprehensive reporting of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Strong working relationship with a top-level, full-spectrum resource for network support
Progent's co-managed Help Desk program is a proven flexible staff expansion option that allows IT groups to divide the work of Help Desk support transparently between their full-time network staff and Progent's nationwide team of technical support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a joint support alternative based on by the industry's leading group professional services (PSA) tool for managing, service requests, ticketing, assigning ownership, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background providing online and onsite network services for businesses of all sizes throughout the United States. Progentís engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP, CISM, and CRISC. Find out more about Progent's industry certifications.
Progent's Areas of Expertise for Fort Collins, Colorado Companies
Progent's veteran team of certified engineers can deliver Fort Collins, Colorado organizations a broad array of remote technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term Staffing Services for Fort Collins, Colorado Businesses
To learn more details about Progent's short-term supplemental staffing services for Fort Collins, Colorado organizations, call 800-993-9400 or visit Contact Progent.