In addition to offering rapid access to guidance from top-tier IT professionals and subject matter experts (SBEs) to assist Fort Collins, Colorado businesses to resolve specific technical issues or strategic projects, Progent offers short-term supplemental staffing to deal with more broadly defined services such as PC support, network administration, and Help Desk services. Temporary staffing can help organizations to deal with planned or unexpected increases in the need for IT services, which may result from situations such as company mergers, site relocation, technology migration, business process changes like telecommuting, disaster recovery, seasonal variations, or new regulations. Short-term supplemental staffing can also cover gaps caused by the absence of full-time staff members because of scheduled vacations, illness, resignation, etc.
Advantages of Progent's Short-Term IT Staffing Program
Progent's short-term supplemental staffing services offer organizations the flexibility to respond to increases in requirements for network personnel without dealing with the expense and hassle associated with reviewing and recruiting professional IT personnel and without the risk of adding to your permanent staff size.
Key aspects of Progent's short-term staff augmentation services include:
Progent's Shared Help Desk Service
- Rapid access to proven IT pros
- Easy initiation, cessation, and re-engagement of services
- Transparent augmentation of your in-house network support staff
- Full documentation of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Close working relationship with a world-class, full-spectrum resource for network expertise
Progent's co-managed Help Desk service is a specialized flexible staff expansion alternative that allows IT organizations to divide the responsibilities of Help Desk support seamlessly between their in-house network staff and Progent's nationwide team of technical support experts. Working as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk Call Center program is a joint support alternative based on by the leading shared professional services (PSA) tool for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of background delivering online and onsite network services for businesses of all sizes throughout the United States. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's industry certifications.
Progent's Practice Areas for Fort Collins, Colorado Businesses
Progent's veteran roster of certified consultants and technical experts can provide Fort Collins, Colorado organizations a wide range of remote technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service providers include:
Contact Progent for Short-Term Staff Augmentation for Fort Collins, Colorado Businesses
To find out more about Progent's temporary supplemental staffing services for Fort Collins, Colorado organizations, call 800-993-9400 or visit Contact Progent.