Besides providing rapid contact with top-tier network consultants and subject matter experts to help Fort Collins, Colorado businesses with specific IT issues or strategic projects, Progent can provide temporary staffing to deal with more generalized services such as desktop help, IT administration, and Help Desk response. Short-term staffing makes it possible for businesses to deal with planned or unexpected peaks in demand for IT services, which may result from scenarios such as mergers and acquisitions, data center moves, platform migration, business process changes like telecommuting, disaster response, seasonal variations, or new regulations. Short-term staffing can also fill gaps caused by the loss of in-house staff members due to scheduled vacations, illness, termination, etc.
Advantages of Progent's Short-Term Staff Augmentation Services
Progent's temporary supplemental staffing services offer businesses the flexibility to react to increases in requirements for network services without being saddled with the expense and hassle that come with identifying and hiring professional IT personnel and without the burden of adding to your in-house staff size.
Important aspects of Progent's short-term staff augmentation services include:
Progent's Shared Help Desk Call Center Program
- Rapid access to reliable network professionals
- Easy initiation, termination, and re-engagement of services
- Transparent augmentation of your in-house IT team
- Comprehensive documentation of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
- Close relationship with a top-level, full-service source for IT expertise
Progent's co-managed Help Desk Call Center program is a proven on-going staff expansion alternative that allows IT groups to divide the responsibilities of Help Desk support seamlessly between their full-time network personnel and Progent's extensive team of technical support specialists. Working as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center service is a joint service solution based on by the industry's leading shared professional services platform for managing, service requests, ticketing, assigning responsibility, tracking responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises IT expertise for businesses throughout the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Practice Areas for Fort Collins, Colorado Organizations
Progent's nationwide roster of certified engineers can deliver Fort Collins, Colorado organizations a broad range of online consulting and debugging expertise. Practice areas offered under Progent's consulting program for network service providers include:
Contact Progent for Temporary IT Staffing for Fort Collins, Colorado Organizations
To learn more details about Progent's short-term supplemental staffing services for Fort Collins, Colorado businesses, call 800-993-9400 or visit Contact Progent.