In addition to offering rapid access to guidance from high-level network consultants and subject matter experts (SMEs) to help Fort Collins, Colorado companies with specific IT issues or longer-term projects, Progent can provide temporary staff augmentation to deliver more generalized assistance such as desktop help, IT management, and Help Desk response. Temporary staffing can help organizations to respond to expected or unplanned peaks in the need for IT services, which may be caused by scenarios like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like work-from-home, disaster response, busy seasons, or new regulations. Temporary IT staff augmentation can also cover voids left by the loss of full-time staff members due to scheduled vacations, illness, termination, etc.

Benefits of Progent's Short-Term IT Staffing Program
Progent's short-term staff augmentation services offer businesses the versatility to respond to surges in requirements for network personnel without being saddled with the expense and delays that come with vetting and hiring reliable technical personnel and without the risk of increasing your in-house staff size.

Important features of Progent's short-term staff augmentation services include:

  • Rapid access to seasoned IT professionals
  • Easy engagement, termination, and resumption of services
  • Seamless extension of your in-house network support staff
  • Comprehensive reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
  • Strong working relationship with a top-level, full-spectrum resource for IT expertise
Progent's Co-managed Help Desk Call Center Service
Progent's shared Help Desk service is a specialized flexible staff augmentation option that allows IT groups to share the responsibilities of Call Center support transparently between their in-house IT staff and Progent's nationwide pool of IT support experts. Acting as a transparent extension of your full-time Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support solution based on by the leading group professional services (PSA) platform for streamlining, service calls, generating tickets, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite network services for organizations across the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Fort Collins, Colorado Organizations
Progent's seasoned team of certified consultants can deliver Fort Collins, Colorado organizations a wide range of remote consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for network service firms include:

Contact Progent for Temporary IT Staffing for Fort Collins, Colorado Businesses
To learn more about Progent's temporary staffing services for Fort Collins, Colorado companies, call 800-993-9400 or visit Contact Progent.