Enlarging your telecommuter workforce can have a major effect on network architecture, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to design, configure, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Fort Collins company to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum business value. Progent offers services that go from on demand expertise for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Fort Collins, Colorado companies to succeed with any facet of building a high-performing remote work ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.

VoIP Integration for Remote Workers
Expanding the company PBX system to accommodate remote users is critical to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX products are used by SMBs to support remote users. Many larger organizations rely on Cisco's current or older products for IP voice management. Progent can help organizations of any size to design or maintain a telecommuter IP voice environment that provides the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their existing Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. Unified Communications Manager manages other combined media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, visit Cisco Unified CM expertise.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can assist you to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and deliver on-demand deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Fort Collins, Colorado business, phone 1-800-993-9400 or visit Contact Progent.