Enlarging your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background helping businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Fort Collins company to select the appropriate technologies and follow leading practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent offers support services ranging from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can assist Fort Collins, Colorado organizations to with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

VoIP Integration for At-Home Workers
Expanding the company PBX environment to include teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-centric IP voice products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's modern or legacy products for IP voice management. Progent can assist businesses of all sizes to design or tune a remote VoIP service that provides the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations tune their existing Cisco IP voice systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager manages additional mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to maintain your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network architecture to work with these VoIP solutions and provide on-demand deployment and debugging services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Fort Collins, Colorado business, call 1-800-993-9400 or visit Contact Progent.