Expanding your telecommuter workforce can have a significant effect on network architecture, security/compliance, and corporate workflows. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Fort Collins company to pick the appropriate technologies and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers top value. Progent can provide services ranging from as-needed guidance for helping you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Fort Collins, Colorado companies to succeed with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

IP Voice Solutions for an At-Home Workforce
Extending the corporate phone environment to accommodate telecommuters is vital to supporting an effective work-at-home solution. A variety of cloud-based digital PBX platforms are popular with SMBs to support telecommuters. Many larger organizations depend on Cisco's current or legacy products for IP voice management. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP environment that provides the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations tune their existing Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. CUCM manages additional mixed media services like messaging, video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, visit CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to work with these VoIP solutions and deliver as-needed integration and debugging services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Fort Collins, Colorado organization, call 1-800-993-9400 or refer to Contact Progent.