Enlarging your telecommuter workforce may have a significant impact on network architecture, security/compliance, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Fort Collins company to select the right technologies and follow best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers support services that go from on demand guidance for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Fort Collins, Colorado businesses to with any facet of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and centralized management.

VoIP Integration for Teleworkers
Extending the company phone system to include teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX platforms are used by small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's current or older platforms for IP voice management. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice environment that provides the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist organizations optimize their current Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. CUCM supports other combined media services like messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM support, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to maintain your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other early IP voice products, see CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to work with these solutions and deliver online integration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Fort Collins, Colorado organization, call 1-800-993-9400 or visit Contact Progent.



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    Progent offers fast access to the expertise of veteran wireless specialists who can assist you to assess the advantages of Ubiquiti UniFi wireless APs for your business and assist you to design, install, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, configure, and position Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and performance.

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    Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on schedule and on budget.

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    Progent can assist you with any aspect of Microsoft Azure integration including needs analysis, readiness assessment, system architecture, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewalls and VPN connections so that your users can securely access to Azure services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure resources.

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    Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified IT support experts. With Progent's affordably priced IT support programs, small and midsize organizations can select a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small business information systems world-class reliability, protection, and productivity.

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    Progentís Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to configure, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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