UNIX, Linux, Sun Solaris, Mac OS X Online Emergency Help for
Fort Collins Small Company Computer Networks
For small and midsize businesses in Fort Collins Colorado, Progent provides help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX and Microsoft technology. Progent has delivered online support to businesses in every state in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the assistance of CISA and CISM-accredited security engineers to handle high-level security architecture and disaster recovery planning.
Progent's remote support services represent exceptional leverage due to the fact that they are equipped with the real-world background and the sophisticated tools to solve most network issues quickly. Efficient support reduces direct costs because solutions take up fewer chargeable consulting minutes. Online help also avoids the expense of dispatching a consultant to your site. Your company saves even more in incidental costs by minimizing or avoiding system outages and related losses stemming from business disruption, upset clients, idle workers, and distracted management.
Progent's pricing policy for online help is designed to stretch your IT service dollar. Progent bills per minute for phone assistance, so you are invoiced exclusively for the support that you actually get. In contrast to many remote support organizations, Progent imposes no service activation fee or minimum job duration. Progent's per-minute granularity and simple policy for billing avoid scenarios where fast solutions manage to turn into major invoices. Progent's penchant for handling problems quickly translates into your business spending less cash.
Progent's Remote Service Tools
Through years of experience, Progent has refined a set of optimized tools and field-proven methodologies which permit the highest level of effectiveness for remote consulting and repair for small business information networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN connectivity enables the engineers of Progent's remote service group to connect to your company's network remotely without violating system security.
Progent's advanced technical support database system keeps thorough documentation describing the support that Progent's customers have received. Progent's staff engineers have the benefit of the details of assistance delivered to every client by every engineer. This database of issues and resolutions is organized as a quickly retrievable internal knowledge base that permits Progent's remote technical professionals to communicate their knowledge company-wide to make sure that the quality of Progent's support grows daily. Progent's high-level certifications and close relationships with major industry leaders including Cisco and Microsoft make available other vast technical support databases and permit fast access to vendors' internal support staff with the result that Progent's remote service specialists are able to determine the best solutions in the least time.
Start Receiving Remote UNIX/Linux, Solaris, or macOS and OS X Computer Help from Progent
To access Progent's remote support in Fort Collins Colorado or to find out more about Progent's phone support options, call Progent at
Online Network Support Services Offered Progent
Progent's remote support professionals offer certified skills in an extensive array of technologies. This broad scope of IT skills permits Progent's consultants to handle virtually any emergency that may take place in a small or midsize business network. Certificates held by Progent consultants in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.
To support customers with multi-OS networks, Progent also offers access to consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP network security specialists, and CISSP-ISSAP consultants.
Phone-based technical services Offered by Progent to small businesses in Fort Collins include:
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UNIX/Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based support services cover a wide range of information technology such as network infrastructure, email solutions, system and process security, UNIX/Linux and Windows integration, VMware products for server hardware economization and easy administration, and migration from older applications to current Microsoft Windows or Linux solutions. Progent's group-oriented methodology for resolving technical problems promotes fast escalation, when required, to consultants with task-relevant expertise to handle challenging scenarios. This accelerates solutions of critical problems, reduces lost productivity, and cuts service costs.Progent's UNIX/Linux consultants can offer urgent remote assistance for troubleshooting anomalies affecting UNIX, Linux, or Solaris networks based on leading versions of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for network infrastructure consultants, and indicates a consultant's network technology skills at the expert level. Cisco CCIEs can handle the most intractable issues encountered in network planning, deployment, administration, protection, and problem solving. Cisco qualified CCIEs operate with the highest priority with Cisco's internal product support engineers in analyzing problems with Cisco IOS network administration utilities and coming up with workarounds or identifying program patches. Cisco qualified CCIEs represent an exceptional cost-effectiveness because their broad experience enables them to solve the most complex problems rapidly. In many cases, less experienced consultants can wrestle for many hours or even days with the same problems that a Cisco-qualified CCIE can fix in minutes.
Few consulting firms make Cisco CCIEs accessible to help small and medium sized businesses. Progent can provide quick telephone contact with a Cisco-qualified CCIE so you can receive urgent help for complex network infrastructure issues that are crippling worker efficiency but are not within the experience of your local computer service group or consultant. Progent's CCIE support experts can communicate with your network via the latest on-line troubleshooting technology to perform quick, secure, and affordable analysis and remediation.
Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's market leading family of connectivity products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, protected broadband and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, VoIP systems, Catalyst switches, plus Virtual Private Network (VPN) solutions.
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Authorized Microsoft Windows Expertise
Progent's Microsoft-premier online service experts offer computer system troubleshooting and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of support engineers who can help your company with a broad range of technology support services including Windows Server 2022 planning and migration support,
Microsoft Windows Server 2019 consulting,
Windows Server 2016 migration and hybrid cloud consulting,
Windows Server 2012 R2 maintenance,
Windows Server 2008 R2 migration (help, assistance,
MS Exchange 2019 planning and configuration,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
Exchange 2010 monitoring and support,
SharePoint 2016 migration consulting services,
SharePoint 2019 design and deployment, Microsoft Teams expertise, Skype for Business planning and deployment consulting, Lync Server integration and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager network monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Progent also can deliver a broad array of online desktop support including Microsoft Windows 11 migration support and designing and deploying Microsoft 365 cloud environments for Windows desktops.
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CISSP, ISSAP, and CISM Premier System Security Consultants
Progent's certified CISSP, ISSAP, and CISM network security engineers can provide a range of system protection solutions that can bolster the protection of your UNIX/Linux, Solaris, Mac or Microsoft Windows environment against assaults or help your company to clean up rapidly after a damaging breach. Security services offered by Progent cover in depth network security audits using tools such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Nikto; quick recuperation from virus and worm attacks; integrating firewalls; building safe architectures for off-site and mobile communication; protecting your email infrastructure from spam and directory harvest attacks; and managing 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting support to help companies of all sizes integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon AWS. Progent can assist your IT team to plan and administer hybrid environments that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid topologies that utilize physical resources along with public cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud integration services that include Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud integration expertise. Progent has over two decades of background delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Progent can provide the skills of seasoned online consulting experts for contract projects that small companies often need. Billing rates for ongoing development or consulting tasks are set according to the qualifications of the engineers required. Progent's experience with these important areas of computer technology enables clients to complete major projects within budget and on time. Progent's project-based remote consulting solutions include:
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Help Desk Services
Progent's Call Center programs for small organizations with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk support services are a convenient solution for small businesses who lack the resources to support an internal Help Desk Call Center but who want fast communication with an efficient Help Desk Call Center with professional phone support plus the available expertise to escalate the most challenging problems to advanced engineers.Progent's Help Desk sharing services make it possible for your business to share the load for Help Desk support transparently between your in-house IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on the top professional services automation (PSA) tool for handling service requests, ticketing, accountability, progress tracking, and reporting.
Progent's Help Desk Call Center consulting support can guide you in building an efficient new Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center application software to handle the special needs of your corporation, or adding occasional phone support personnel to supplement your in-house Help Desk team to handle unusually busy events such as software migrations, mass updates, or installing brand new business software.
Progent's Help Desk staff of veteran network experts gives your workers in Fort Collins Colorado immediate contact with a dependable network service resource with substantial experience providing telephone-based help and online diagnostics for IT systems powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk Call Center perception as a crucial enabler of company performance, and Progent's goal is to fix rather than just report IT problems.
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Applications Support: Training, Programming, and Problem Solving
Progent's Applications Experts Group can supply online advanced consulting expertise and training in key business application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can deliver consulting expertise, programming, and training for familiar Microsoft applications such as CRM, Microsoft Office Project, Microsoft Word, and Office Excel. To read additional information on Progent's expertise, custom programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.Progent's Mac consultants can support the imaginative elements of Apple Mac computing by providing remote help support and training in graphics, sound, and video. Progent's consultants offer help in a variety of Mac creative tools such as Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with common projects like scanning or digitizing audio or video or putting together an audio/video post production studio.
Remote Network Monitoring Support
Progent offers businesses in Fort Collins Colorado remote network monitoring support based on MS System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to accommodate your business so that your IT support is proactive rather than reactive. By uncovering potential problems before they evolve into downtime, system monitoring can ward off stressful and expensive service failures. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows environments, or environments that support multiple OS platforms.
To contact Progent about emergency remote support with UNIX, Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Nationwide Phone-Based Support, telephone
Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.
| City | Address | Phone | Link |
| Cheyenne | 1712 Pioneer Avenue Cheyenne, WY 82001 United States |
(307) 459-3900 | Cheyenne Network Support Services |
| Fort Collins | 2580 East Harmony Road, Suite 201 Fort Collins, CO 80909 United States |
(970) 432-0500 | Fort Collins Network Support Services |
An index of content::
MOM Example Application
Operations Manager Example Application
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once workers complained about them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to ward off network problems before they becomes critical enough to disrupt network availability. Thanks to MOM, Progent can deal with incipient problems before customers suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class service continuity, safety and performance.
CCIE Expert Certified Multiple cloud integration Consulting Services
Enterprise hybrid cloud integration Consultants
Progent can assist your IT team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that utilize physical resources as well as one or more public cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of cloud integration support services such as Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Microsoft SBS 2011 IT Services
SBS 2003 Support Services
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a feature-rich but easy-to-manage information. The technical demands of the Microsoft .NET components bundled with Small Business Server 2011 requires a network consultant with hands-on background designing and building cohesive, comprehensive business network solutions. Progent's SBS Server consultants have an average of over 10 years of background integrating computer systems founded on Microsoft products. This experience ensures you success in installing, administering, and troubleshooting IT environments that incorporate the Small Business Server suite of servers and applications.
Microsoft Software Update Services Technology Consulting
Consultant WSUS
Microsoft WSUS enables information technology managers to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the distribution of updates that are published via Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, configuring client's workstations, defining the Group Policy settings, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Apple OS X Network Consultant
Macintosh OSX Network Consultants
Progent's consultants can provide Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist your business with Apple iPhone support and iPad management, or moving to Apple's iCloud. For business networks built solely on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and supporting a network environment that is available, safe, fast and aligned with your organization's business goals.
24/7 ransomware removal and restore Consult
Sodinokibi ransomware recovery Consultant Services
Progent's experienced ransomware recovery consultants can help your business to restore an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Microsoft Office 2003 System Repair
Microsoft Office System Technology Consulting
Progent's IT outsourcing services provide economical network support for small organizations. Whether it includes planning system architecture, creating an in-house Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT technical services can contain costs and minimize risks, allowing network service expenses to grow in a more moderate and controlled manner than is possible by building up a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available system foundation for your vital business software powered by Windows.
Windows Server Update Services Consultant
Specialist WSUS
Microsoft Windows SUS enables information technology managers to deploy and track the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial configuration of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
SMS Server Upgrade Consulting
Technical Support Systems Management Server 2003
Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software products by making it easier to copy system images, control mobile devices, and operate management tools. In addition to advising you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to develop efficient processes and policies to manage PDAs and smart mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that includes standards, processes and technologies to keep your IT computer system safe.
Microsoft Certified Partner System Center 2016 and Intune Network Consultant
SCSM 2016 Remote Consulting
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and repairing Microsoft SCOM solutions and can provide organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Windows Server 2019 Windows Defender ATP Online Troubleshooting
Network Consultants Windows Server 2019 Hybrid Configuration
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Microsoft Operations Manager Case Studies
Case Studies Microsoft Operations Manager
Before Progent's MOM-based solution, network issues were approached reactively, once users complained about them. With the help of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent can now fix system issues before they grow to be serious enough to impact network uptime. Thanks to MOM, Progent can resolve potential problems before customers suspect that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business networks enterprise-class availability, security and productivity.
Top Quality Dynamics GP Software Remote Troubleshooting
Network Consultant Dynamics GP/Great Plains Features
Progent's Microsoft certified experts provide a range of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting platform and corporate management tool based, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP 2010, the latest edition of Microsoft financial software in the Microsoft Dynamics GP/Great Plains family, provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is simple to deploy and integrate, and with its segmented approach you can license only the functions you currently need, with the option to add clients and increase functionality when necessary. Progent's Microsoft Dynamics GP/Great Plains Software consulting experts can help you deploy, customize and administer Microsoft Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP/Great Plains.
Computer Consulting Exchange 2019 M365 Integration
Consultant Services Exchange 2019 DAG
Progent can help you in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Microsoft SQL Server Applications Consultants
Microsoft SQL Technology Professional
Progent's certified SQL Server programmers and DBAs can provide online consulting to assist organizations of any size to build, manage, and maintain applications based on Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer support for any element of the application life cycle in environments that range from small office databases to VLDB applications and enterprise-class data warehousing.
MSP360 Desktop Backup Network Consultants
Urgent MSP360 VM Backup Online Help
Progent's data protection experts can assist your company to design, deploy and debug a backup plan built around MSP360 software. MSP360 enables file or image-based backup/restore for VMs and physical machines, supports all leading public clouds, and permits businesses to build a backup solution with a low RTO and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss caused by human miscues, system errors, malicious users, and external assaults such as ransomware.
Windows 11 and Android Specialists
Windows 11 MDT Consulting
Progent's Windows 11 experts offer a variety of services for Windows 11 such as Microsoft 365 integration, mobile management and synchronization, telecommuter access, security and compliance, centralized deployment, and Help Desk Call Center support.
Firewall and VPN Security Firm
Network Consulting IPsec VPN
Progent offers companies of any size professional consulting for Intrusion Protection products and IPsec VPN products from major firewall and VPN security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can help you design a detailed security strategy and choose appropriate technologies from a variety of vendors to support your security goals while staying within your spending limits.
SentinelOne EDR Consultant Services
24 Hour Consultant Services SentinelOne Singularity Complete Reseller
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Award Winning Ekahau Wi-Fi Site Survey and Design Support and Help
Ekahau Predictive Wi-Fi Site Design Technology Consulting Services
Progent's Ekahau-certified Wi-Fi network design experts can help you to plan, install, tune, manage and troubleshoot a Wi-Fi solution customized for your environment. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi sites.
Exchange 2019 Mailbox Server Consulting Services
Exchange 2019 Integration Support and Help
Progent can assist you in any phase of your upgrade to Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Hornetsecurity Altaro 365 Total SharePoint Backup IT Consultant
Top Hornetsecurity Altaro 365 Total OneDrive Backup Online Help
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Zero Downtime Internet Network Technical Consultant
Specialist Automatic Fail-over
Progent's Cisco-certified IT experts can show you how to create an economical, fault tolerant Internet connection solution that can deliver non-stop Internet connectivity through a wide array of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to utilize the most current techniques for fault tolerant Internet access to create an economical, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet access.
Catalyst 3650 Switch Technology Consulting
Catalyst 3650 Switch Remote Support
With the Catalyst line of switches for small and mid-size companies, Cisco allows companies to realize all the benefits of bringing intelligent services into their IT infrastructures. Cisco's switch technology allows you to enable features that make your IT network sufficiently available to accommodate time-critical requirements, scalable to support future growth, safe enough to guard restricted information, and capable of differentiating and managing traffic flows to optimize network performance. Progent's Cisco certified engineers can help you pick out and deploy Cisco switches that make sense for your business. Also, Progent's certified security consultants can show you how to create a comprehensive security policy and set up Cisco Catalyst switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
Consulting Support for IT Service Providers IT Consultant
Consulting Support for Network Service Providers Technology Consulting Services
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting engineers while retaining your own service brand as a seamless extension of your IT services team.
Sun Solaris Consultant Services
After Hours Solaris Integration Support
Progent's Sun Solaris family support services offer small businesses and software developers assistance with managing and supporting Sun Solaris systems that coexist with Microsoft-powered technology. Progent offers your business contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of expertise offers you a convenient single consulting firm to help you build and maintain a secure and reliable cross-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Top Ranked Endpoint patch management Consulting
Security patch management Engineers
Progent's managed services for software/firmware update management offer organizations of any size a versatile and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like alarms and health monitors.
SentinelOne Endpoint Detection and Response Technology Professional
SentinelOne Behavior-based Virus Detection Services
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes AI software and advanced services to provide cutting-edge endpoint detection and response.
ProSight Infrastructure Monitoring Support and Setup
Online Technical Support Automatic Topology Mapping
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, reconfigure and troubleshoot their networking appliances like routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that need important software patches, or identifying the cause of performance issues.
Top IT Services ISA 2004 Server
Microsoft Firewall Technical Consultant
Progent's Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as HTTP, which enables these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through experienced planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist you to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.
Remote Support Hornetsecurity Altaro 365 Total OneDrive Backup
Hornetsecurity Altaro M365 OneDrive Backup Integration Services
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Online Support Microsoft SQL Server 2019
SQL Server 2019 Big Data Cluster Technical Consultant
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting expertise, software development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud components into a seamless intranet solution.
Immediate Amazon Web Services integration Coder
Coder Amazon AWS integration
Progent offers cost-effective remote consulting to help companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS cloud services. Progent offers occasional expertise to help you to overcome technical roadblocks or Progent can provide project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and within budget.
Live Communications Server Computer Consulting
Microsoft LCS Server Consultant Services
Microsoft Office Communications Server provides Instant Messaging and Real Presence in a scalable, world-class package featuring enhanced protection, transparent integration with additional Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and improved business efficiencies, increased individual output, and stronger IP protection. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can assist your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and carry out a smooth upgrade that will add business value to your IT system
Network Engineer Microsoft SQL 2008
Microsoft SQL Server 2008 IT Services
Progent's Microsoft-Certified SQL Server engineers offer a range of support services to help small and midsize companies to plan, install, administer, and repair SQL 2008 systems so that they get the maximum strategic advantage from Microsoft's advanced relational database technology. Also, Progent can provide assistance with system architecture, company-wide security, and custom software development to optimize the business benefit of your IT network.
Microsoft Experts On-site Support Exchange Server 2016 Upgrade Planning
24-7 Exchange 2016 Migration Planning Support and Integration
Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), databases and log files; configuring HLB for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
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