Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most popular products for maintaining location-independent connectivity to messaging, calendars, web-based programs, and other vital business data. Progent can provide Fort Lauderdale, Florida businesses the expertise of BlackBerry-premier professionals who can help companies to maintain existing BlackBerry environments or transition efficiently to a modern smartphone platform.

As the sophistication of small company IT technology has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for businesses of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations frequently turn to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient online service delivery model, provides small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their information network.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your business, develop custom mobile software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in Miami and South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
United States
(954) 736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
United States
(239) 676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
United States
(786) 756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
United States
(786) 646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
United States
(786) 522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
United States
(239) 330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
United States
(561) 437-1717 West Palm Beach Network Support Services


Technical Help for BlackBerry BES Server
RIM's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Exchange Server, Lotus, or Groupwise clients to send and receive emails that stay encrypted in transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide selection of vital administrative tasks ranging from BlackBerry deployment and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage user configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry BES Server to implement important tasks not supported by the less advanced BES Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant infrastructure based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Monitor and analyze the health of your BlackBerry system

Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For companies in Fort Lauderdale, Florida who require fast and economical help from a qualified BlackBerry consultant, Progent provides efficient remote help from a veteran network support staff who have delivered IT solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)

Remote support avoids travel costs and allows consultants to fix problems rapidly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry technologies and offer professional support in areas such as fixing synchronization issues, configuring BlackBerry Enterprise Server, and creating a protected, high-availability network architecture for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition help you to resolve a broad range of issues concerning synchronization, handset recognition, email reconciliation, web access, mobile connections, IM, desktop application installation, and Desktop Redirector.

As a top innovator in providing nationwide online help for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support costs at a minimum and, by resolving problems promptly, improves the output of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements assessment, solution architecture, installation strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, assist your organization to determine which management model and physical components match your needs, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, processors and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry expert can assist you to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Expert
In order to contact Progent about professional support for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.



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