Consulting and Technical Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most popular products for achieving mobile connectivity to messaging, scheduling, web programs, and other vital business information. Progent can provide Fort Lauderdale, Florida businesses the expertise of BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry environments or transition smoothly to a modern smartphone solution.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for organizations regardless of size, successful deployment and support of BlackBerry technology has grown more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's efficient remote service delivery model, provides small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their IT system.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and control BlackBerry devices throughout your company, define security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in Miami and South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
United States
(954) 736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
United States
(239) 676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
United States
(786) 756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
United States
(786) 646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
United States
(786) 522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
United States
(239) 330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
United States
(561) 437-1717 West Palm Beach Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry BES Server enables wireless BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications such a schedules, address books, tasks, notes, and custom business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange, users with BlackBerry handsets have push-based access to Exchange email and to instant messaging-enabled software through Microsoft Office Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-premier engineers can assist you to plan, configure, and maintain BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.

Professional BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to provide expert technical help to businesses in the Fort Lauderdale region or throughout Florida. Progent's seasoned online technical support team has helped IT organizations resolve network problems and reduce support costs in every state in the United States and established a large base of satisfied clients. (See Progent's client testimonials.)

Progent offers remote consulting support for a wide array of technologies related to BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving wireless security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide range of issues concerning synchronization, device detection, messaging consistency, web browsing, wireless connectivity, IM, PC software installation, and Desktop Redirector.

As a top innovator in providing nationwide online help for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support expenses low and, by solving issues promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified engineers can also show you how to use management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist you to define and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange Server.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Consultant
If you wish to ask Progent about professional assistance for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::


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    Progent's Network Helpdesk Outsourcing Services for desktop support are designed especially for small businesses who need immediate access to a Help Desk Service Center with expert telephone support and full escalation options but who must work within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.

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    Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or small support organizations who provide minimal documentation or specifics of services performed, every service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support reports sent by each consultant to every client. The practice of documenting and archiving support activity results in more efficient service and eliminates a variety of typical problems such as when a support customer is virtually held captive to a consultant who wonít let go of the keys to the kingdom.

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    Phone Support Guru

    Progentís Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service engineers provide phone help and remote direct network connection to isolate and repair technical problems quickly and affordably. The breadth of IT expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the toughest problems to appropriate specialists as required.

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    Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, implementing and debugging your hybrid Office 365 network. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget.

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  • Professional MS CRM MSCRM Integration
  • Professionals Dell DRAC Top Ranked Aten IP9001 Technology Professional
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    Engineer PCLinuxOS Linux

    Progent's Linux consulting services offer small and mid-size companies and developers support for managing and supporting Linux computers that coexist with Microsoft-based technology. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient single consulting firm to help you create and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent can provide fast access to the skills of seasoned wireless consultants who can help organizations to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your business and help you to design, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and place UniFi wireless access points for optimal signal coverage and performance.

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    Progent's proven ransomware recovery experts can help your business to rebuild a network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock.

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  • Midsize Company Consulting Firms
    Midsize Office Phone Support

    Progent offers network support for medium size businesses with 100 to 250 network users. The medium size company or office has typically been an overlooked part of the market for IT support expertise. The overhead and service access practices of large outside support organizations make them too costly for the ordinary mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information network whose advanced technology and sophistication are often comparable to the information systems of much bigger companies. Progent's support delivery model, which takes great advantage of online support, virtual network infrastructure and proactive server monitoring, significantly reduces the IT maintenance costs of a small-medium business while offering the mid-size organization with enterprise-level service from professional, IT consultants knowledgeable in a broad range of small business technologies. If your mid-sized organization or small business is looking for levels of IT support appropriate by a medium size office without paying big-company prices, call Progent.

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  • On-site Support Network Architecture
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    For large organizations, Progent can leverage in-house network support staffs by providing world-class experience in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can act as a seamless local supplement of enterprise IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project management, and world-class support for multi-site network environments powered by Enterprise Windows. Progent can provide on-site consultants and specialists to assist with a site relocation or branch move, or a system architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.

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  • Professional SCCM Reporting
    Support Services SCCM Troubleshooting

    Configuration Manager automates software deployment at scale, streamlines compliance settings management, inventories network assets, guards against corporate data leakage, provides network health monitoring, allows safe end-user self service, and delivers a single point of control for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.

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  • Immediate Staffing Services Online Support Services
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    Progent's temporary staff augmentation services allow businesses to respond to sudden increases in demand for IT professionals without dealing with the expense and hassle that come with identifying and hiring reliable technical help and without adding to your full-time head count.

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  • Lync Server 2013 video conferencing Consulting
    24/7/365 Lync Server 2013 video conferencing Specialists

    Lync 2013, rebranded Skype for Business, allows businesses of all sizes to create a manageable and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with app sharing, as well as IP and PSTN calling enabled for a broad assortment of desktop and mobile clients. Progent's certified Lync 2013 experts and system integrators can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your present and future goals, deploy Lync Server 2013 so as to speed up your ROI, and provide live webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.

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  • 24x7x365 Lync Server 2013 disaster recovery Consultant Services
    Lync Server 2013 and iPad Consultancy

    Lync 2013, rebranded Skype for Business, allows businesses of all sizes to create a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with app sharing, as well as IP and PSTN telephony enabled for a wide range of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and system architects can help your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your present and future plans, deploy Lync 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.

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  • Top Ranked Fort Lauderdale Remote Workforce Voice/Video Conferencing Technology Assistance Fort Lauderdale Remote Workers Conferencing Technology Consultants Fort Lauderdale Weston Margate

  • Check Point UTM-1 Edge Security Auditing
    Check Point UTM-1 Edge Network Consulting

    Progent's Check Point consultants can help you choose and configure Check Point Firewall/VPN software and appliances powered by Check Point Software's technology to provide an affordable and effective security solution for your corporate network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and provide a central source for on-going network support, maintenance, training, and design services.

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  • Troubleshooting Aironet Wireless Access Point Cisco Certified Expert Aironet 700 Access Point Professional
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  • Urgent Juniper Junos os Security Auditor Top Juniper Junos Management Evaluation
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  • Windows 10 Security Online Troubleshooting Support Outsourcing Windows 10 Business Store Portal
  • Windows Active Directory Online Support Services Active Directory Engineer

  • Consultant Office Word
    Office Word 2016 Engineer

    Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide range of economical online consulting services to help you to maintain your legacy Microsoft Word environment or help you to upgrade to a current release of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different versions of Word, integrating Office Word with other Office apps such as Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and remote training tailored for individuals or groups.

  • Windows Assessment Migrations Windows Server 2012
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  • Windows Server 2019 Clusters Sets Setup and Support Windows 2019 Network Engineer
  • iPad and Outlook Web App Consulting PST files and Outlook for Mac Support and Help

  • Engineer Security
    Security Professionals

    Progent provides expertise for security testing products including LANguard from GFI for performing a set of automatic system auditing scans to identify potential security gaps. Progent has extensive knowledge of security auditing tools and can show you how to understand testing reports and react effectively. Progent can help you build protection into your company operations, install auditing applications, define and deploy a secure system environment, and recommend procedures to optimize the security of your IT system. Progent's security consultants are available to assist you to configure a firewall, implement safe remote connectivity to email and data, and integrate virtual private network. Progent's accredited security engineers can validate the security of web-based software and can provide extensive information security assessments of enterprise-wide security to determine your organization's compliance with key international security standards including FISMA, PCI, and ISO 17799.

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