Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular products for maintaining mobile connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent can provide Fort Lauderdale, Florida companies the services of BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone solution.
As the complexity of small company IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for organizations of all sizes, successful integration and maintenance of BlackBerry solutions has grown more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations often resort to external consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's proven online support model, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their business information network.
Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and control BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and safely.
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Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in Southern Florida
BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server offers companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry handsets with workstations to ensure data consistency for applications such a calendars, address books, tasks, instant messaging, and custom business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets can have push-based access to Exchange email and to IM-enabled applications through Microsoft Office Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.
Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can also assist you to resolve a broad array of issues associated with synchronization, handset recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, workstation application installation, and Desktop Redirector.
As a top innovator in providing nationwide online support for small company networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support expenses at a minimum and, by solving issues quickly, optimizes the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology needs analysis, system design, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and hardware products match your requirements, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software versions, server hardware and storage, network design, and application set up.
To optimize network security, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.
Call or Email Progent to Get Support from a BlackBerry-Qualified Professional
If you wish to ask Progent about professional help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.