Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful products for maintaining mobile connectivity to email, scheduling, web applications, and other critical business data. Progent offers Fort Lauderdale, Florida companies support from BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry environments or transition smoothly to a modern mobile platform.
As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown more difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support model, provides small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their IT system.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.
Southern Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in Southern Florida
Consulting Support Services for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of BlackBerry devices, offering a centralized solution for handling critical tasks such as device installation, updates, and deactivation and also offering a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and supports wireless synchronization.
BlackBerry BES Server provides a wealth of security capabilities beginning with automatic encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows excellent versatility in selecting levels of security to meet the specific needs of your mobile environment. Progent's BlackBerry authorized engineers can assist your company to choose advanced security features and activate them remotely. Samples of these wirelessly configurable security settings are:
- Disable a BlackBerry smartphone
- Erase information from a lost or stolen device
- Lock out Bluetooth functionality
- Enable internal defenses against malware
BlackBerry BES Server also offers versatility in determining mechanisms to prevent mobile users from installing or executing unsafe or prohibited programs. Progent can assist you to select protective processes such as:
- Specify exactly which applications are permitted on the device
- Prevent external programs from allocating persistent storage on the BlackBerry smartphone
- Determine what resources third-party programs can use on the BlackBerry device
- Limit the kinds of connections third-party software running on the BlackBerry device can initialize
- Block all external applications from being installed or executed on the device
How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can in addition help your company to troubleshoot a wide range of problems associated with synchronization, device recognition, email consistency, web access, wireless connections, IM, workstation software installation, and Desktop Redirector.
As a top innovator in delivering nationwide remote help for small business IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless support expenses at a minimum and, by solving problems quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist you to define and implement appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, control Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs assessment, solution architecture, deployment planning and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a mobile wireless environment that meets your IT budget and supports your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components meet your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software editions, processors and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry expert can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to run network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry solution.
Call or Email Progent for Help from a BlackBerry-Qualified Professional
If you wish to contact Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.