Fort Lauderdale, FL Remote Help from World-class Computer Service Professionals
Progent's computer network support services can deliver your Fort Lauderdale, FL company budget-friendly and consistent support from world-class technical professionals. By providing network consulting service when you require it, providing advanced knowledge for mission-critical applications, offering value-added support such as automated network monitoring, and billing only for support you use, Progent gives your Fort Lauderdale, Florida company an economical option for maximizing the productivity of small-scale office networks. If you have a local datacenter, rely on cloud resources, or have a hybrid cloud/on-premises network, Progent is the smart choice for organizations and local governments to create and maintain a reliable and secure IT network and to have fast access to the experienced support usually restricted to enterprises who are able to afford a sizeable in-house IT staff.

Southern Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Southern Florida Onsite IT Consulting
Progent locations in Southern Florida

City Street Address Contact Information
Miami 200 South Biscayne Blvd
Suite 2790
Miami, Florida 33131
Sales Phone: 786-646-0567

Link: Miami Network Support Services
Fort Lauderdale 401 E Las Olas Blvd
Suite 1400
Fort Lauderdale, Florida 33301
Sales Phone: 954-736-4937

Link: Fort Lauderdale Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, Florida 33139
Sales Phone: 786-522-2526

Link: Miami Beach Network Support Services

For larger businesses, Progent can provide co-sourcing and project management services to supplement the technical skills of your internal network support staff. Co-sourcing can reduce expenses and help meet schedules for major IT initiatives such as software programming, disaster recover/business continuity preparedness, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can in addition offer access to certified consultants to assist your business to design and implement a sensible cloud strategy.

Core IT Areas Supported by Progent for Fort Lauderdale, Florida Business Networks
A Microsoft-certified Partner computer support company with a world-class group of Cisco certified CCIE networking experts and Apple Computer certified consultants, Progent offers urgent troubleshooting and low-cost online consulting to Fort Lauderdale, FL businesses for a wide array of information technologies including:

Service Delivery Options for Fort Lauderdale, Florida Businesses
Progent has a variety of options for providing small companies with cost-effective IT services for technical support, consulting, hosting services, and IT administration. Progent's paradigm for providing computer support services is based on the Help Desk operational structure familiar to larger IT organizations. Progent's Help Desk Call Center Support Mechanism ensures fast response, thorough activity records, reliable follow-up, and tight expense monitoring for an array of IT support delivery modes that include remote repairs, onsite help, top-level consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and scheduled remote service for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and worldwide. Progent's certified service experts can assist clients to analyze and repair hardware and software problems without the cost or time loss of in-person support calls. The experience of Progent's IT engineers makes it possible to handle most IT issues rapidly. For the most challenging issues, Progent's breadth of knowledge makes it possible to escalate support calls to world-class specialists. Progent provides a convenient, web-based registration process for first-time customers to address urgent situations and Progent charges by the minute with no startup fees or time minimums, so you are invoiced only for the help you receive. Specialists you can access remotely include Cisco-qualified CCIE network engineers, Microsoft-certified MCSEs, and CISSP-certified security professionals. Find out more information about Progent's online network support services.

  • Onsite Support
    Progent provides on-site technical assistance for signed-up clients in major metropolitan areas in the United States. Progent's on-site service personnel can operate in conjunction with Progent's remote support engineers to give small businesses the optimal solution: on-premises service technicians when you require them as well as the on-line expertise of Progent's worldwide staff of network engineers, security professionals, and business software developers. The response time for on-site support visits is typically less than 24 hours. Progent requires no start-up or retainer fee for registering as a Progent customer for onsite support. Learn more about how to register for Progent's in-person computer service.

  • Phone Support
    Progent's Helpdesk Services are intended for small and midsize businesses and local governments who need fast and reliable access to a professional Help Desk Call Center with efficient telephone assistance, online repair capability, and sufficient technical strength for all needed problem escalation. Since smaller companies typically have limited information technology funds and can spare little executive bandwidth for handling network support tasks, Progent's Helpdesk Services can be the most cost-effective option to make sure that business information networks stay productive. Learn more about Progent's Helpdesk services.

  • Consulting Services
    Progent offers small and midsize companies budget-friendly availability of enterprise-class consultants who can provide assistance with vital technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network architecture, company-wide network protection engineering, fault tolerant network engineering, server virtualization strategies, plus integration, customization and training for business software including accounting, ERP, reporting, CRM, and productivity suites. Progent can help with one-time projects including site moves and major software migrations, extended projects such as management reporting software programming and support, database application development and administration support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for network health monitoring and network management, or urgent response like data restoration and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for mission-critical applications like Exchange and MS SQL in order to provide small businesses with greater degrees of dependability, security, and performance than is feasible using the class of in-house data center that is realistically affordable for the majority of small companies. Because Progent uses the same facilities that host the equipment of many of the world's largest IT companies, Progent can save you the cost of creating and managing the infrastructure needed for world-class cooling, electrical failover, and uninterruptible Internet access. For hosted applications, Progent can also ensure that upgrades and revisions stay updated, security and efficiency is continually tracked, and systems are consistently archived and ready for complete and prompt recovery. Learn more concerning Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides full hosting for the entirety of a small company's servers in a setting that not only provides the highest degree of dependability and scalability but that is in addition easy for customers to migrate to another service provider or to move internally whenever your business situation calls for it. Progent's Private Cloud hosting is based on tested virtualization technologies that allow businesses with multi-vendor networks to benefit dramatically on the costs of hardware, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally managed service, can handle the multi- platform and loosely standardized networks common with smaller companies, and retains ownership of the software in the customer's hands so that migrating to a new virtual host is fast, reliable, and inexpensive. This eliminates ending up a captive to a specific hosting service while still offering all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent offers expert online support to help companies of all sizes integrate their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid topologies that utilize on-premises IT assets along with public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's low-cost ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the complete malware attack progression including filtering, identification, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also help your company to install and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, apps and virtual machines that have become lost or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating tedious management activities, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, locating devices that require important software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading data security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that any looming issues can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with data security standards, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime. See more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's ability to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup system that aligns with your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Choice for Fort Lauderdale, Florida Businesses
Progent's size, breadth of information technology expertise, and familiarity with enterprise IT support allow small and midsize companies to avoid the problems related to over dependence on small service firms or freelance consultants.

Teaming with Progent's Experts allows your company to:

  • Avoid Over Reliance on Freelance Consultants
    For IT support, smaller companies sometimes depend heavily on individual engineers. Though individual service providers carry lower overhead than more substantial support firms and can typically bill nominally lower fees, individuals are often unable to respond quickly to critical problems. If an independent consultant is occupied with another customer, sick, on travelling, or in class, the lack of replacement staff may require your business to wait for help in case of an emergency. The more your small business grows, system downtime or problems with line-of-business applications become more expensive. The money you believed you were saving on an independent consultant can be eaten up fast due to lost output. In addition, when independent engineers encounter new problems, the lack of a large consulting team to rely on for assistance requires them to learn in place while your company ends up footing the costs for their continuing training.

  • Gain Access to Certified Professionals in Advanced IT Solutions
    Many smaller service firms or freelance engineers specializing in small company network support may excel at delivering connect-the-dots solutions but don't have the background to work cost-effectively with complex network configurations that have a variety of platforms, multiple offices, VoIP systems, remote clients, interconnected accounting and operational applications, data-driven web sites, and specialized line-of-business software. Progent's experience with global enterprises and Progent's extensive group of experts can benefit your small business because enterprise environments are by nature complicated, support issues require in-depth knowledge in numerous technical areas, and reaching a high degree of stability, reliability, and protection requires enterprise-proven processes.

  • Build a Solid Foundation for Growth
    Small businesses often begin with an IT system cobbled together on a shoestring budget. Without a carefully designed basis, a series of improvised repairs often get tossed on top of a tenuous structure. As a business evolves, stability and scalability problems can undermine the success of the organization. Such environments need thorough evaluation, smart strategic analysis, and broad-based experience to upgrade to an IT environment that will provide the reliable basis to handle current business requirements and support future expansion.

  • Team with Solution Providers, Not Resellers
    Small businesses need guidance and education to navigate through an increasingly complex maze of technology alternatives available for enabling business growth and improving efficiency. Businesses do not need an IT consultant or service firm that tries to promote a product. Progent avoids conflicted motives by not reselling hardware and software. Progent offers services and expertise exclusively. This allows Progent to align technical support with the genuine interests of customers. Mixing IT support and product reselling can lead to a conflict where the recommended solution is built around a preselected technology rather than being based on the true requirements of a small business.

Contact Progent
In case your Fort Lauderdale, Florida company wants to get in touch with Progent about IT outsourcing, consulting, or tech support services, call 800-993-9400 or visit Contact Progent.

Fast Remote Technical Help
For immediate remote technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent's Cisco-certified CCIE network engineers can help your company to manage your current PIX 500 or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services

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Progent's Cisco certified network infrastructure consultants can assist your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco devices for centralized management.

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The clustering feature set built into the Datacenter and Enterprise versions of Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and administration of clusters that provide improved levels of network availability, security, performance, and versatility. New or enhanced capabilities include cluster verification, revamped configuration and deployment, improved cluster management, new cluster architecture for maximum uptime, better security and quorum structure, minimization of failure points, more storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help your company evaluate the advantages of Windows clustering, design and execute an installation, educate your IT staff to administer your cluster environment, provide continuing consulting and technical help services, and produce and validate a business continuity plan.

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Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Exchange 2010 and introduces powerful innovations plus a revamped architecture. These enhancements favorably impact vital areas including manageability, availability, security and compliance, operational costs, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and management for Exchange 2013.

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Progent can provide remote and on premises expertise to help you with any facet of BI reporting ranging from troubleshooting or modernizing applications to planning and implementing a comprehensive business intelligence environment. Progent's management reporting experts can help your company to support your current reporting environment, help you to upgrade reports and databases from a discontinued reporting platform to a current solution, and provide custom remote mentoring to meet your individual requirements. Progentís management reporting and analytics professionals can provide expertise in the leading business analytics reporting tools including the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.

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SQL Server 2014 includes significant improvements in key areas such as speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises services such as planning, configuration, administration, troubleshooting, and application development services to help organizations of any size to realize maximum business value from their SQL Server 2014 investment.

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Progent's certified wireless experts can help organizations of all sizes to plan, deploy, administer and repair Cisco Aironet wireless AP solutions to provide the throughput, range, capacity, scale, security and ease of management needed for seamless access between wireless and wired network infrastructure. Progent can provide efficient online and onsite consulting services for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help you plan and manage deployments of indoor and outdoor/industrial Aironet access points.

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ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and protect information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it.

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The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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Progent's Microsoft certified professionals can provide expert support for corporate-wide deployments of Microsoft Exchange Server. Progent's experts can show you how to plan multi-location Exchange installations or upgrades and can provide onsite technicians to help enterprises with deployments of Exchange Server 2007 in the San Francisco Bay Area or any region served by Progent's engineers.

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Progentís Cisco-certified technology consultants provide experienced PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of protection, speed and reliability for business networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management solutions. Progentís Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Progentís certified experts offer small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and configuration management. System Center Configuration Manager is the new title for the update management platform formerly called SMS Server. Configuration Manager 2007 offers a variety of enhancements to Microsoft Systems Management Server including full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified consulting professionals can show you how to use SMS Server or System Center Configuration Manager effectively for automated OS and application software deployment, security patch control, software metering, and software license reconciliation. Progent's consultants can also help your company to migrate efficiently from SMS Server 2003 to System Center Configuration Manager 2007.

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Progent's management team consists of industry veterans with years of background providing computer consulting, troubleshooting, and long-term information system planning to organizations ranging from startups to global enterprises. Great service calls for great personnel, and Progent is proud to have put together a management staff able to provide businesses with the best service value available anywhere.

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Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.

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Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to plan and implement a cost-effective migration of your databases and applications to any network architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support services ranging from on-demand design assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.

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System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a unified solution for configuring and managing virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate efficiently from legacy releases of Virtual Machine Manager, develop processes for building and deploying virtual machines and VM hosts, implement high-availability scale-out clusters, connect your private cloud infrastructure with public clouds, set up virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of new capabilities such as Storage Replica and Shielded VMs. Progent's certified hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.

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Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features as well as a redesigned architecture. These improvements affect vital facets of IT such as manageability, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Microsoft Exchange Server 2013.

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Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, staff, create a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

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Progent can provide remote and onsite expertise to assist you with any phase of BI reporting ranging from troubleshooting or enhancing reports to designing and implementing a comprehensive BI solution. Progent's management reporting experts can help you to maintain your existing BI environment, assist you to migrate reports from an outdated reporting platform to a modern one, and provide custom online training tailored to your individual needs. Progentís management reporting professionals can provide experience in the leading business intelligence reporting platforms such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.

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Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, track, optimize and debug their networking appliances such as switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management activities, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance bottlenecks.

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Cisco's Meraki MS family of switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting to assist your company to plan and deploy a productive network solution that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, configure policies to ensure compliance, develop and validate a disaster recovery plan, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking infrastructure.

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Progent's UNIX family consulting services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient one-stop consulting firm to help you build and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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For enterprise project management support, Progent offers the services of senior information technology experts with decades of experience in technology management, application development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to ensure that major projects are successfully completed on schedule and on budget.

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Progentís team of Microsoft and Cisco qualified consultants average longer than ten years of real-world industry background, at the forefront of network service, performing a wide variety of technical projects for an extensive mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting team. This ensures that you get not only world-class IT capability, but also a consultant with field-tested approaches for applying computer knowledge to fix actual IT problems efficiently.

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Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings management, inventories network assets, guards against corporate data leakage, provides network health reporting, enables safe end-user self service, and offers a single control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help businesses of any size with any aspect of designing, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

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Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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Progent's Microsoft-certified consultants have more than 10 years of background delivering email solutions for companies ranging from small offices to global corporations. Progent offers economical support for all versions of Microsoft Exchange Server to enhance email and virus security, design fault tolerant email environments, and facilitate off-site and wireless email access. Progentís Exchange support services can help you in planning and implementing a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can show you how to configure Outlook Web App for all major browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.

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Progent's Microsoft-certified ISA Server consulting experts have broad experience creating Microsoft-based security solutions for IT networks with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business plan and deploy an installation of ISA Server 2004 that supports your IT security needs without restricting your network.

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Microsoft SQL Server 2016 offers significant improvements in performance, capacity, data security, uptime, BOYD support, and integrated analytics and reporting. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist businesses of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).

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Progent's Microsoft-certified engineers can provide cost-effective remote support and programming services to assist your business to design, implement, manage, and maintain Microsoft SharePoint 2010 installations that can feature web sites able to function as intranets, extranets, document and media management applications, blogs, data marts, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to support and enhance collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar desktop programs like Office Excel, Word, PowerPoint, and Visio. Progent can help your business to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 solution.

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Progent's ProSight portfolio of managed services are geared to offer businesses who have small internal IT support teams with affordable help from world-class management platforms and consulting expertise. Advantages of the ProSight line of managed IT services include fixed IT maintenance costs, smart automation of common administrative tasks, ongoing absorption of new information technology, smooth transition from older technology to modern solutions, improved alignment of information technology with business objectives, guidance from seasoned IT consultants, and allowing management to focus on business instead of fast-evolving computer technology.

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Even if your company has a small computer services staff and a modest technology budget, your information system can still have the same high reliability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT consultants, the most recent system management software for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your vital business applications and hardware operating.

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Progent can provide the part-time or temporary services of a seasoned CIO who can offer a broad perspective to assist you select and support network solutions to match your current needs and that can be a firm foundation for your future growth. Progent's part-time or temporary CIO consulting services provide financial leverage to organizations trying to maximize the impact of their network expenditures but who are unable or hesitant to take on one more high-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading operating systems and networking technologies plus a wide range and business software, Progent is in a unique situation to provide unbiased advice as well as expert technical help for building and maintaining IT solutions that fit the special requirements of your business.

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Progent's certified Windows Server 2000 experts can provide computer support and IT consulting services for the entire line of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and support services include network design, deployment, documentation, on-site and remote support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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Progent can help you in all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up HLB for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.

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System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for key applications by offering unified, cross-platform monitoring of IT infrastructure installed across local systems and private and public clouds. Progent's consulting group offers world-class online and onsite expertise to help businesses of any size to design, implement, optimize, update and repair Operations Manager 2016 solutions. Progent can help you to move to SCOM 2016 from older versions of Operations Manager or from other monitoring products, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also help you extend your Operations Manager 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

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Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and based on software originally produced by Connectix, provides the performance needed to carry out server consolidation, software migration, and server quarantine projects through virtualization technology in an enterprise-class IT network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at companies wishing to enhance ROI in software programming and piloting, upgrading from legacy line-of-business software, and hardware consolidation. Progent's skilled Virtual Server experts can assist your business to assess and integrate Microsoft Virtual Server.

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Progent can provide affordable online access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help plan, build, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard replication tools and Oracle Database Resource Manage.

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Juniper SRX650 Router Security Consulting
Juniper SRX100 Router Technical Support Services

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Configuration for Internet Security and Acceleration Server 2006
Consultant Services for Internet Security and Acceleration Server 2006

ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching platform for safeguarding the Internet-facing networks of any organization against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 engineers can help you design, rationalize, pilot, implement, configure and support the Standard or Enterprise edition of ISA Server on your network.

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Windows Server 2012 Cluster Management Online Technical Support
Information Technology Consulting for Windows 2012 Failover Clustering

Progent's Microsoft-certified failover clustering experts can assist you to evaluate the advantages of adopting Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and show you how to centralize the administration of failover clusters.

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Remote Support Services for VPN
Support Services for Cisco VPN

Cisco's security and remote connectivity solutions for small to medium sized businesses offer a full array of easy-to-administer protection hardware and software to help safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that align best with your corporate objectives.

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Data Protection Manager 2016 Migration Integration
Data Protection Manager 2016 Storage Spaces Direct Outsourcing

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive protection for key platforms such as Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to plan, implement, manage, and troubleshoot an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from an older version of DPM or from a legacy system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers online or onsite support and can provide occasional guidance to resolve technical bottlenecks or provide comprehensive project management services to make sure you complete your Data Protection Manager 2016 initiative on schedule and on budget.

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Skype for Business and Exchange UM Server Professionals
Skype for Business Instant Messaging Services

Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and public switched telephone network voice communication. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or Office 365 and streamlines management through integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support services to help you to maintain and troubleshoot your current Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business migration.

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Adobe Illustrator Education
Training Professional for QuarkXPress

Progent's Mac experts can support the creative aspect of Mac environments by offering consulting services and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.