Fort Lauderdale, FL Remote Help from World-class Computer Service Professionals
Progent's computer network support services can deliver your Fort Lauderdale, FL company budget-friendly and consistent support from world-class technical professionals. By providing network consulting service when you require it, providing advanced knowledge for mission-critical applications, offering value-added support such as automated network monitoring, and billing only for support you use, Progent gives your Fort Lauderdale, Florida company an economical option for maximizing the productivity of small-scale office networks. If you have a local datacenter, rely on cloud resources, or have a hybrid cloud/on-premises network, Progent is the smart choice for organizations and local governments to create and maintain a reliable and secure IT network and to have fast access to the experienced support usually restricted to enterprises who are able to afford a sizeable in-house IT staff.
Southern Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in Southern Florida
For larger businesses, Progent can provide co-sourcing and project management services to supplement the technical skills of your internal network support staff. Co-sourcing can reduce expenses and help meet schedules for major IT initiatives such as software programming, disaster recover/business continuity preparedness, network security evaluations, merging datacenters, or software migrations and upgrades.
Progent can in addition offer access to certified consultants to assist your business to design and implement a sensible cloud strategy.
Core IT Areas Supported by Progent for Fort Lauderdale, Florida Business Networks
A Microsoft-certified Partner computer support company with a world-class group of Cisco certified CCIE networking experts and Apple Computer certified consultants, Progent offers urgent troubleshooting and low-cost online consulting to Fort Lauderdale, FL businesses for a wide array of information technologies including:
Service Delivery Options for Fort Lauderdale, Florida Businesses
Progent has a variety of options for providing small companies with cost-effective IT services for technical support, consulting, hosting services, and IT administration. Progent's paradigm for providing computer support services is based on the Help Desk operational structure familiar to larger IT organizations. Progent's Help Desk Call Center Support Mechanism ensures fast response, thorough activity records, reliable follow-up, and tight expense monitoring for an array of IT support delivery modes that include remote repairs, onsite help, top-level consulting, plus server and application hosting.
Progent's Fixed-price Managed Services for Remote IT Management
- Online Support
Progentís Technical Response Center provides urgent and scheduled remote service for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and worldwide. Progent's certified service experts can assist clients to analyze and repair hardware and software problems without the cost or time loss of in-person support calls. The experience of Progent's IT engineers makes it possible to handle most IT issues rapidly. For the most challenging issues, Progent's breadth of knowledge makes it possible to escalate support calls to world-class specialists. Progent provides a convenient, web-based registration process for first-time customers to address urgent situations and Progent charges by the minute with no startup fees or time minimums, so you are invoiced only for the help you receive. Specialists you can access remotely include Cisco-qualified CCIE network engineers, Microsoft-certified MCSEs, and CISSP-certified security professionals. Find out more information about Progent's online network support services.
- Onsite Support
Progent provides on-site technical assistance for signed-up clients in major metropolitan areas in the United States. Progent's on-site service personnel can operate in conjunction with Progent's remote support engineers to give small businesses the optimal solution: on-premises service technicians when you require them as well as the on-line expertise of Progent's worldwide staff of network engineers, security professionals, and business software developers. The response time for on-site support visits is typically less than 24 hours. Progent requires no start-up or retainer fee for registering as a Progent customer for onsite support. Learn more about how to register for Progent's in-person computer service.
- Phone Support
Progent's Helpdesk Services are intended for small and midsize businesses and local governments who need fast and reliable access to a professional Help Desk Call Center with efficient telephone assistance, online repair capability, and sufficient technical strength for all needed problem escalation. Since smaller companies typically have limited information technology funds and can spare little executive bandwidth for handling network support tasks, Progent's Helpdesk Services can be the most cost-effective option to make sure that business information networks stay productive. Learn more about Progent's Helpdesk services.
- Consulting Services
Progent offers small and midsize companies budget-friendly availability of enterprise-class consultants who can provide assistance with vital technologies such as
- Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network architecture, company-wide network protection engineering, fault tolerant network engineering, server virtualization strategies, plus integration, customization and training for business software including accounting, ERP, reporting, CRM, and productivity suites. Progent can help with one-time projects including site moves and major software migrations, extended projects such as management reporting software programming and support, database application development and administration support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for network health monitoring and network management, or urgent response like data restoration and virus cleanup.
- Application Server Hosting
Progent offers hosting for mission-critical applications like Exchange and MS SQL in order to provide small businesses with greater degrees of dependability, security, and performance than is feasible using the class of in-house data center that is realistically affordable for the majority of small companies. Because Progent uses the same facilities that host the equipment of many of the world's largest IT companies, Progent can save you the cost of creating and managing the infrastructure needed for world-class cooling, electrical failover, and uninterruptible Internet access. For hosted applications, Progent can also ensure that upgrades and revisions stay updated, security and efficiency is continually tracked, and systems are consistently archived and ready for complete and prompt recovery. Learn more concerning Progent's hosting for Exchange and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service provides full hosting for the entirety of a small company's servers in a setting that not only provides the highest degree of dependability and scalability but that is in addition easy for customers to migrate to another service provider or to move internally whenever your business situation calls for it. Progent's Private Cloud hosting is based on tested virtualization technologies that allow businesses with multi-vendor networks to benefit dramatically on the costs of hardware, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally managed service, can handle the multi- platform and loosely standardized networks common with smaller companies, and retains ownership of the software in the customer's hands so that migrating to a new virtual host is fast, reliable, and inexpensive. This eliminates ending up a captive to a specific hosting service while still offering all the cost savings related to SaaS hosting alternatives.
- Hybrid Cloud Integration Support
Progent offers expert online support to help companies of all sizes integrate their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid topologies that utilize on-premises IT assets along with public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's low-cost ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the complete malware attack progression including filtering, identification, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also help your company to install and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, apps and virtual machines that have become lost or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating tedious management activities, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, locating devices that require important software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading data security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that any looming issues can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with data security standards, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime. See more about ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's ability to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup system that aligns with your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.
Why Progent Is the Smart Choice for Fort Lauderdale, Florida Businesses
Progent's size, breadth of information technology expertise, and familiarity with enterprise IT support allow small and midsize companies to avoid the problems related to over dependence on small service firms or freelance consultants.
Teaming with Progent's Experts allows your company to:
- Avoid Over Reliance on Freelance Consultants
For IT support, smaller companies sometimes depend heavily on individual engineers. Though individual service providers carry lower overhead than more substantial support firms and can typically bill nominally lower fees, individuals are often unable to respond quickly to critical problems. If an independent consultant is occupied with another customer, sick, on travelling, or in class, the lack of replacement staff may require your business to wait for help in case of an emergency. The more your small business grows, system downtime or problems with line-of-business applications become more expensive. The money you believed you were saving on an independent consultant can be eaten up fast due to lost output. In addition, when independent engineers encounter new problems, the lack of a large consulting team to rely on for assistance requires them to learn in place while your company ends up footing the costs for their continuing training.
- Gain Access to Certified Professionals in Advanced IT Solutions
Many smaller service firms or freelance engineers specializing in small company network support may excel at delivering connect-the-dots solutions but don't have the background to work cost-effectively with complex network configurations that have a variety of platforms, multiple offices, VoIP systems, remote clients, interconnected accounting and operational applications, data-driven web sites, and specialized line-of-business software. Progent's experience with global enterprises and Progent's extensive group of experts can benefit your small business because enterprise environments are by nature complicated, support issues require in-depth knowledge in numerous technical areas, and reaching a high degree of stability, reliability, and protection requires enterprise-proven processes.
- Build a Solid Foundation for Growth
Small businesses often begin with an IT system cobbled together on a shoestring budget. Without a carefully designed basis, a series of improvised repairs often get tossed on top of a tenuous structure. As a business evolves, stability and scalability problems can undermine the success of the organization. Such environments need thorough evaluation, smart strategic analysis, and broad-based experience to upgrade to an IT environment that will provide the reliable basis to handle current business requirements and support future expansion.
- Team with Solution Providers, Not Resellers
Small businesses need guidance and education to navigate through an increasingly complex maze of technology alternatives available for enabling business growth and improving efficiency. Businesses do not need an IT consultant or service firm that tries to promote a product. Progent avoids conflicted motives by not reselling hardware and software. Progent offers services and expertise exclusively. This allows Progent to align technical support with the genuine interests of customers. Mixing IT support and product reselling can lead to a conflict where the recommended solution is built around a preselected technology rather than being based on the true requirements of a small business.
In case your Fort Lauderdale, Florida company wants to get in touch with Progent about IT outsourcing, consulting, or tech support services, call 800-993-9400 or visit Contact Progent.
Fast Remote Technical Help
For immediate remote technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).