Fort Lauderdale At Home Workforce Solutions Consulting and Support
Help Desk Call Center Solutions Consulting Services
Expanding your at-home workforce may have a significant impact on IT infrastructure, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Fort Lauderdale organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent offers services ranging from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Fort Lauderdale, Florida businesses to succeed with any facet of building a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and centralized management.
Help Desk Services for Teleworkers
An emergency, enterprise-wide transition to a teleworker workforce, which might be activated by a pandemic or as part of a disaster recovery/business continuity process, can overwhelm even the most efficient in-house Help Desk. Progent's Help Desk services make it possible for organizations to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Support Desk support services leverage Progent's extensive team of online IT support specialists along with world-class ticketing and follow-up technology to provide an affordable, advanced Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of online Level 1 desktop technical support from service requests through trouble ticket creation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to track or edit their current trouble tickets, add information, and upload screen captures and attachments. Technical support services are delivered at a substantial price reduction off Progent's ordinary Level 1 desktop support charges, and Progent makes available optional rapid escalation to Level 2 and Level 3 support specialists to resolve advanced issues. To learn more, refer to Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Supplemental Service allows your company to supplement your current Support Desk staff by splitting delivery of Call Desk services transparently between your regular support personnel and Progent's nationwide roster of desktop support technicians and subject matter experts. Progent's shared Support Desk service uses a co-sourcing support solution based on the number one professional services automation tool for managing service requests and ticketing, establishing responsibility, tracking progress, and producing management reports. To learn how Progent's Help Desk Augmentation Services can enable your business to deliver world-class IT support to your teleworkers, refer to Progent's Support Desk supplementation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Fort Lauderdale, Florida organization, call
An index of content::
Windows Server 2022 Container Image IT Consulting
Windows Server 2022 Hybrid Integration Troubleshooting
Progent's certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
SharePoint application development Consultancy
HTML programming Services
For assistance writing, enhancing, or repairing applications for Windows, any version of Linux, or for the Web, Progent's expert team of programmers, database designers, and project managers can help ensure you get the job completed on time and within your budget. Progent's seasoned software programmers can provide affordable and expert online consulting for jobs as simple as creating Vidual Basic scripts for Office Excel or as challenging as rolling out line-of-business database applications built on Microsoft SQL Server ,Oracle, or MySQL.
Dharma ransomware hot line Technology Professional
Professionals DopplePaymer ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
Router patch management Technology Professional
24/7 Software patch management services Consulting Services
Progent's support services for software/firmware update management provide organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, peripherals {like printers, network appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
Immediate Shared Support Desk Economics Technical Support
Co-managed Help Desk Costs Specialist
Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to save money, improve productivity, and respond quickly to fast-changing economic conditions.
Access to External Support Databases Outsourcing Technical Support
Microsoft Solutions Framework Project Methodology Network Providers
Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world industry experience, in the trenches of IT service, executing a wide range of IT tasks for a large mix of customers. Each Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support staff. This guarantees that you get not just expert technical help, but also a support engineer with field-tested methods for using computer knowledge to repair real-world network problems quickly.
Microsoft Exchange 2016 Network Assessments
Network Documentation Outlook
Progent's Microsoft-certified experts have two decades of background providing e-mail and unified email/telephony solutions for companies. Progent offers affordable Exchange Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
WatchGuard Firewall Consultants
24x7x365 WatchGuard Firebox M-Series Firewall Cybersecurity Tech Services
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
24-7 Exchange Online and on-premises Exchange Integration
Microsoft 365 Exchange Online and on-premises Exchange Technical Consultant
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 and on-premises Exchange systems. This permits you to have specific mailboxes hosted at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and on budget.
Microsoft Teams PSTN Gateway Specialist
24-7 Microsoft Teams online training Consultants
Progent can help your organization to design a migration to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Immediate Microsoft Hyper-V 3.0 Server Consolidation Troubleshooting
Microsoft Hyper-V Virtual Server Specialist
Progent's certified consultants can assist you to analyze the potential advantages of Hyper-V-powered virtualization for your company, conduct test implementations to verify Hyper-V's compatibility with your production applications, evaluate your network architecture for smooth performance with virtual server solutions, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, educate your network management personnel to monitor and administer Hyper-V, provide world-class consulting help for improving the protection of your virtual servers, establish and test disaster recovery procedures that maximize network availability, and deliver ongoing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.
Consulting VMware vRealize Automation vRA
Largest Specialists VMware vCloud Director vCD
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid deployments. Progent offers world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.
Wireless Site Survey IT Services
24-Hour WLAN Site Survey Online Help
Progent's wireless site survey services assist you to plan, install and debug a Wi-Fi network customized for your facilities, providing you a wireless solution that has the coverage, performance, capacity, Quality of Service, security, and hand-off capability your company requires. Wireless survey services from Progent include remote predictive analysis for designing a wireless network and onsite survey services for validating, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Help and Support Remote Access
Cisco Virtual Private Network Support and Integration
Cisco's security and remote connection technology for small businesses provide a complete range of manageable security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit most closely with your business goals.
QTS Data Center Sacramento Technology Professional
QTS Sacramento Colocation Center Consultants
The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation site or if you are considering moving your main or offsite backup system to the Herakles data center, Progent offers a range of budget-friendly consulting services including colocation relocation, system installation and updates, infrastructure optimization, project management services, virtual server configuration, remote monitoring, automated network management, application development, disaster recovery/business continuity planning, security assessment, and the support of the Progent Test Lab.
Exchange 2000 Server Remote Consulting
Exchange Server 2000 Upgrade Remote Support Services
Progent is among the most expert information technology support companies for integrating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Exchange 2000 under common scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
Specialist Microsoft Exchange Server Migration
Largest Expert Microsoft Certified Exchange 2007 to Exchange 2010 Upgrade Professional
Progent offers comprehensive support for each step of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management, site prep, project design and documentation, cost estimates of new software and hardware required, recommended sourcing, system testing at client site or at Progent's test facility, managing temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous servers, and webinar training for customer's IT group and end users.
Windows Server 2022 Storage Spaces Direct Support and Help
Setup and Support Windows Server 2022 Container Image
Progent's certified Windows Server 2022 experts can assist your organization to design and carry out an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Online Support Aironet 3700 Access Point
Specialists Aironet 2800 Access Point
Progent's Cisco-certified wireless networking consulting experts can help organizations of any size to design, implement, administer and repair Cisco Aironet wireless access point environments to provide the performance, coverage, capacity, expandability, security and ease of management needed for seamless connectivity between wireless and wired networks. Progent offers affordable online and onsite consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor Aironet access points.
Cisco Access Point Outsource IT
24-Hour Cisco Access Point Computer Outsourcing
Progent can provide rapid online access to Cisco CCIE networking consultants. Progent's CCIE engineers can connect to your environment using advanced remote diagnostic utilities to provide fast and economical troubleshooting and remediation of critical network problems.
Best Practices On-site IT Support
Microsoft Solutions Framework Project Methodology Information Systems Firms
Progent's team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry background, at the forefront of network service, performing a broad range of IT tasks for a large array of businesses. Every Progent support professional shares a refined set of personal best practices which are combined into shared leading practices standards that Progent teaches its support personnel. This ensures that you get not just world-class technical skills, but also a consultant with proven approaches for applying computer knowledge to solve actual IT problems rapidly.
Remote Workers VoIP Network Consulting
At Home Employees VoIP Remote Troubleshooting
Progent can assist small and mid-size companies to implement IP voice technology to provide their telecommuters the advantage of seamless access to the corporate phone network.
Exchange 2019 Disk Availability Group Professional
Exchange 2019 DLP Support Outsourcing
Progent can assist your organization in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V; setting up HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
24x7x365 Consulting macOS Configuration
24/7/365 macOS Remote Engineers
Progent provides national online technical support and troubleshooting services for businesses who operate Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers offer macOS and Mac OS X clients a range of IT services including desktop support, migration to the most recent edition of Mac OS X from legacy editions of macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or migrating to iCloud. Remote network consulting offers maximum leverage for your IT dollar by protecting client productivity and shortening the time billed for network analysis and repair. Advanced remote access tools and skilled service specialists and engineers allow Progent to solve the majority of IT problems without squandering time and expense by going to your site. In the vast majority of situations your network problems can be dealt with over the phone or through a combination of phone help and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM certified security specialists to assist you with the toughest network problems.
XenDesktop Troubleshooting
Citrix VHD desktops Network Consultant
Citrix has developed a comprehensive family of platforms that provide enterprise-grade manageability, expandability, and performance for server virtualization and for centralized delivery of Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the business benefits of Citrix virtualization products and can help you plan, validate, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Critical Security Alerts Security Auditing
Critical Security Bulletins Firewall Support
This page contains current updates on security threats, fixes, and best practices. Call or email Progent if you need help securing your network against the latest cybersecurity threats.
24-Hour Technical Support Ubiquiti WiFi access point
IT Consultant 802.11ax Planning
Progent's Wireless Consulting Services provide a convenient, economical option for companies of any size to configure, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Netwalker ransomware recovery Professional
Services Ryuk ransomware protection
Progent's seasoned ransomware recovery experts can help your business to rebuild a network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.
Professionals DopplePaymer ransomware hot line
Specialists Snatch ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an active ransomware attack. Call 800-462-8800
Hornetsecurity Altaro M365 SharePoint Backup Specialists
Hornetsecurity Altaro 365 Total SharePoint Backup Computer Engineer
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Remote Infor SyteLine CloudSuite Personalization Consult
24-7 Infor SyteLine CloudSuite Personalization Professional
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing, distribution and service organizations to manage complicated supply chains and improve the efficiency of critical processes in order to get products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that spans from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.
Altaro VM Backup Cloud Management Integration Support
Hornetsecurity Altaro VM Backup and Hyper-V Specialists
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises consulting services to assist you to design, deploy, manage and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.
Fortinet Firewalls Configuration
Fortinet 80 Series Firewalls Professionals
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall experts can help you to integrate your Fortinet FortiGate firewalls to protect all your IT assets at the enterprise perimeter, within the data center, at branches, and in the cloud.
24x7 Mission Critical IT Applications Support and Integration
Server Consolidation Network Consulting
Server proliferation puts pressure on network budgets and management resources. Server consolidation via a virtual infrastructure offers lower total cost of ownership of servers and quicker return on investment, more efficient use of physical computers, simplified operations, increased system uptime, and easier management. Typical uses for virtual servers include hardware consolidation, economical platforms for line-of-business legacy applications based on outdated operating systems, and affordable isolation of program development or evaluation environments from on-line systems.
Cisco Meraki wireless Professional
802.11ax Migration On-site Technical Support
Progent's Wireless Consulting Services provide a fast, affordable way for companies of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Windows, UNIX, Solaris Outsourcing
Engineer Windows and UNIX
Progent's UNIX platform consulting services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Windows Server 2022 Windows Admin Center Network Consultants
Windows Server 2022 Cybersecurity Outsourcing
Progent's Microsoft-certified Windows Server 2022 experts can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Microsoft Windows Server 2022 Troubleshooting
Top Windows Server 2022 PowerShell Computer Consulting
Progent's Microsoft-certified Windows Server 2022 consultants can help your company to plan and carry out an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Power BI on Azure VMs Programming Company
Power BI Report Server Contract Programming Firm
Progent's Power BI consultants can assist your business to plan, install, maintain, update or debug your Power BI environment. Progent's database experts can assist you to organize your target data for Power BI visualizations. Progent can show you how to implement and administer an onsite, cloud based, or hybrid environment for Power BI.
Amazon MWS development Developer Firm
Contract Programming Amazon Marketplace Web Service programming
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Cisco Certified Experts Google Cloud hybrid integration Reports
Developer Google Cloud hybrid integration
Progent can assist your IT team to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that utilize local IT assets as well as one or more cloud services. To help you to integrate cloud services with networks, Progent offers a range of cloud integration services such as Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering advanced consulting expertise online, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
After Hours Computer Consulting IT Services for Service Providers
24-7 Support for IT Service Providers IT Services
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting engineers while retaining your own service brand as a transparent arm of your IT services staff.
Microsoft Windows Engineers
Windows 8 Engineer
Windows 8.1 is designed to run on devices ranging from smartphones and slates to power-user desktops. A wealth of new and improved capabilities, including its touchscreen support and iconic tile GUI, provide a wide range of benefits for organizations who know how to exploit them. Progent's Microsoft-certified consultants can help bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain significant business value from the operating system's many new and enhanced technologies.
Stabilizing Phase: Design Tuning Computer Outsourcing Consultant
Planning Phase: Design and Architecture Proposals Technical Services
In performing consulting tasks for corporate customers, Progent follows a structured approach driven by specified milestones so as to achieve budgetary, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert implementation. All facets are recorded to provide a detailed summary of technical services performed and to assist in ongoing network maintenance.
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