Expanding your remote workforce can have a significant impact on network architecture, security, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Fort Lauderdale company to select the right technologies and adhere to best practices in building and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services ranging from on demand guidance for getting you over challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Fort Lauderdale, Florida businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, data security, backup/restore solutions, and unified management.

Help Desk Services for Remote Workers
An emergency, enterprise-wide changeover to a from-home business model, which could be activated by a pandemic or as an element of a disaster recovery plan, can overwhelm even the most efficient internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or expand their Call Desk with Progent's online Technical Response Center (TRC) services.

  • Progent's Standard Support Desk services utilize Progent's nationwide team of online technical support specialists along with enterprise-class ticketing and follow-up technology to provide an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 PC support from initial service requests through ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables from-home workers to check or edit the status of their current tickets, add information, and append screenshots and attachments. Desktop support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT experts to deal with complex problems. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
  • Progent's Support Desk Augmentation Service allows your company to augment your existing Help Desk staff by sharing responsibilities for Call Desk support services transparently between your in-house support organization and Progent's extensive team of desktop support engineers and subject matter specialists. Progent's shared Support Desk service is based on a collective support model utilizing the leading professional services automation platform for handling help requests and trouble tickets, assigning responsibility, tracking progress, and producing reports. To find out how Progent's Call Center Supplementation Services can help your business to deliver best-in-class IT support to your teleworkers, go to Progent's Help Desk Call Center supplementation Services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Fort Lauderdale, Florida business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • 24-7 Small Business Network Support and Setup
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    If you have a company IT system with 10 to 50 network clients, Progent's IT outsourcing services free your business from dependence on an individual freelance service provider while giving you cost-effective and dependable access to enterprise-class network expertise. By delivering IT consulting help when you need it, providing advanced knowledge for key technologies, offering value-added support such as automated network monitoring, and billing only for services you use, Progent gives you an economical way for maximizing the profitability of your small office information system. Progent is the smart way for small businesses to build and support a reliable and safe information system and to benefit from quick access to the skilled consulting ordinarily restricted to businesses who can afford a sizeable internal IT group.

  • ProSight Virtual Hosting Engineer 24/7 Private Cloud Virtual Datacenter Hosting Consult
  • ProSight Virtual Machine Hosting Professionals Private Cloud Virtual Datacenter Hosting Specialist
  • Professional Dynamics GP 2015 Data Extraction Contract Programming Dynamics GP 2015 Management Reporter

  • Cisco and Microsoft Certified Experts Amazon MWS Coding
    CISA Certified Security Expert Amazon MWS development Development Companies

    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.

  • Professional Exchange 2007 Server Microsoft Exchange 2007 Consulting Services
  • Professionals Aironet Wi-Fi Access Point Emergency Aironet 2800 Access Point Network Consultants

  • Urgent Consulting Services UNIX, Windows
    UNIX with Windows Consultants

    Progent's UNIX family consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you create and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Professionals Microsoft Dynamics GP System Update Akron Canton Consulting Services Dynamics GP System Migration Akron Canton
  • Progent Management Server Support Progent Management Team Technicians
  • Progent Small Company Solution Provider Progent Startup Business Server Consulting
  • RIM BlackBerry Outsourcing Technical Support BlackBerry BPS Online Support Services
  • RIM Blackberry Consultants BlackBerry Wireless Consultant
  • Offsite Workforce Fort Lauderdale Guidance - Help Desk Augmentation Guidance Fort Lauderdale Florida
  • Ransomware Recovery Consulting Integration Services Managed IT Services Consultants
  • Redhat Linux Services Gentoo Linux Network Engineer

  • Microsoft Firewall Support and Help
    Microsoft Proxy Server IT Consultants

    Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing ISA Server-based security solutions for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

  • Broward County Florida Offsite Workforce Fort Lauderdale Consulting Experts - Help Desk Augmentation Consulting Services
  • Remote Article IT Outsourcing and Co-sourcing Article IT Outsourcing
  • Remote Automated Server Monitoring Onsite Technical Support Technology Consulting Desktop Monitoring and Reporting
  • Remote Network Support Services Remote Support Professional
  • Fort Lauderdale Florida Teleworkers Fort Lauderdale Assistance - Help Desk Call Center Augmentation Consultants
  • Remote Online Support Services SQL Server 2016 Performance Tuning SQL Server 2016 and Windows Server 2012 R2 Technical Support

  • SCCMM 2016 IT Consulting
    System Center 2016 Business Continuity On-site Technical Support

    Progent has more than 10 years of experience deploying, and supporting the core platforms that make up Microsoft System Center and can help your organization to design, deploy, manage, and fix your System Center 2012 R2 solution to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can assist your organization to migrate to the latest edition of System Center from an older release or from another IT management solution to provide the advantages of enterprise-class provisioning, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

  • Remote Support Aironet 802.11ac AP Migration Aironet 700 Access Point IT Services
  • Remote Technical Support Operations Manager Migration Help and Support Microsoft System Center OpsMgr 2012 R2

  • Great Plains Programmer
    Visual Basic Development Group

    For custom program development, Progent can provide software design consultants to produce business software in areas such as eCommerce, web site design, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

  • At Home Workforce Consulting Services near me in Fort Lauderdale - Help Desk Call Center Outsourcing Guidance Broward County Florida
  • Remote Workforce Endpoint Management Remote Support Services At Home Employees Endpoint Management Setup and Support
  • Remote Workforce Fort Lauderdale Expertise - Backup/Restore Technology Consulting and Support Services Fort Lauderdale Telecommuters Fort Lauderdale Guidance - Backup Technology Consulting and Support Services Fort Lauderdale Tamarac
  • Retail Management System Consultant Solomon Applications Consulting

  • Exchange Server Upgrade Consultant
    Consultant Services Exchange Server Upgrade

    Progent's Microsoft-certified engineers can deliver low-cost online and onsite support to implement your upgrade to Exchange Server 2010, produce comprehensive documentation of your upgraded messaging system, train your IT staff and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide ongoing management consulting and engineering help. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.

  • SCOM 2012 Application Monitoring Remote Support System Center 2012 Operations Manager Information Technology Consulting
  • SIP Infrastructure Solutions Online Troubleshooting SIP Security Setup and Support
  • Immediate At Home Workers Fort Lauderdale Consulting Experts - Help Desk Call Center Outsourcing Consultants
  • SQL 2008 Reporting Services Consulting Award Winning IT Consulting Microsoft SQL 2008 Server
  • Security Tech Services Firewall Security Firm Security
  • Server Consulting Small Office Small Business On-site IT Support
  • Server Virtualization On-site Technical Support Server Management IT Consultant
  • Small Business 300 AP IT Services Online Support Small Business WAP150

  • Akron Dynamics GP Upgrade Technology Professional
    Akron Ohio Dynamics GP Update Planning Consulting

    Progent has supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, software development, training, and troubleshooting services since the product's debut. Progent can provide advanced expertise for updating legacy Dynamics GP ERP systems. Progent can assist your business to design, test, and implement a cost-effective upgrade from a an outdated version to the current version of Dynamics GP.

  • Small Business Network Consulting Firms Windows 8.1 Client Hyper-V Microsoft Certified Expert Specialists Microsoft Windows 8.1
  • Small Business WAP371 Professional 24-Hour Small Business 300 AP IT Consultants
  • Small Office Information Technology Outsourcing Firm Install Small Business
  • Small Office Network Consultants Windows 7 Migration Windows 7 Training Online Consulting
  • Small-Medium Business Computer Consultancy Company Small Business Network Consulting Company Mid-sized Office

  • Juniper Junos J-Web Network Security Test
    Juniper Junos Management Network Security Test

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • Software Consultant Small Business Cisco Small Office Information Technology Integrators
  • Solaris Security Contractor Sun Solaris Firewall Setup
  • Solaris Specialist Expert BSD
  • South Carolina Technical Consultants Tennessee Maintenance
  • Offsite Workforce Fort Lauderdale Consulting - Call Desk Augmentation Expertise Fort Lauderdale
  • Specialist SharePoint SPS 2007 Online Consulting
  • Specialist Wireless Security Consulting Wireless Security

  • Sun Solaris Integration Services
    Engineers Solaris

    Progent's Sun Solaris family consulting services offer small companies and developers help with administering and maintaining Solaris systems that run with Microsoft-based technology. Progent offers your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience offers you an easy one-stop source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

  • Specialists At Home Workers Video Conferencing Work from Home Conferencing IT Services

  • Contact Progent
    Progent Phone Numbers

    For small companies considering Progent's IT outsourcing, design expertise, or technical support services, call 800-993-9400 or send email to information@progent.com.

  • Symantec Security Technical Support Symantec Firewall Security Contractor
  • System Center MOM Professional System Center Operations Manager Professionals
  • System Center Operations Manager Information Technology Consulting Comprehensive Event Management Network Consulting

  • WatchGuard Firebox T15 Firewall Consulting
    WatchGuard SSL VPN Security Audit Services

    Progent provides support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.

  • Tandberg Telepresence Consulting Consultant Polycom OTX Telepresence
  • Technical Support Services Extended Call Center Shared Call Center Online Troubleshooting
  • Technical Support Services SCVMM 2016 and Hyper-V SCVMM 2016 and vSphere Computer Consultants
  • Technology Consulting Operations Manager Migration System Center Management Packs On-site Technical Support
  • Technology Professional Dynamics GP eConnect Dynamics GP ODBC Consultant Services

  • Check Point Software Blade Compliance Auditor
    Open Now Check Point Software Cybersecurity Tech Services

    Progent's Check Point Software experts can show you how to select and deploy Check Point Software Firewall utilities and hardware powered by Check Point Software's security platform to offer an affordable and effective security defense for your IT network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and offer a central stop for on-going network support, maintenance, training, and consulting services.

  • Top Apple OS X Computer Consultants Apple OSX Tiger Technology Consulting Services
  • Top Online Wireless Site Survey Support Outsourcing 24x7 Wi-Fi RF Coverage Maps Online Support Services
  • Top Ranked Exchange Hosting Engineer 24-Hour Microsoft Expert Exchange Email Hosting Technology Professional
  • Top Rated BlackBerry Desktop Manager Professional BlackBerry Exchange Online Troubleshooting
  • Top Rated ProSight VM Hosting Specialist Private Cloud Solutions Consultant
  • Top Rated SonicWall NSA 2650 Firewall Cybersecurity Consultancy Cybersecurity Organizations SonicWall TZ350 Firewall
  • Top Rated Technology Professional OS X Troubleshooting OS X Technical Support Engineer
  • Top Rated wireless VoIP phone integration Support Outsourcing Network Consulting wireless IP phone configuration
  • Top Security Plan Audit Data Leakage Prevention Protection
  • Top Specialists Apple Mac Spam Filtering Mac Virus Recovery Integration Support
  • VPN Routers Setup and Support Cisco Routers Online Consulting
  • Virtual Office Job Independent ERP Contractor Contract Linux Consultants Subcontractor Job
  • Windows 2008 Server On-Call Services Technical Firms Microsoft Windows Server 2016
  • Windows 7 Backup and Restore Computer Consultant Windows 7 64-bit Upgrade Computer Consulting Company
  • Windows 7 Migration Support Services Windows 7 Upgrade Remote Troubleshooting
  • Windows Server 2008 R2 Network Consultants Online Technical Support Windows Server 2008 Hyper-VI

  • MySQL WorkBench Programmer
    MySQL Community Edition Training Professional

    Progent can provide affordable online access to an Oracle-certified MySQL RDBMS DBA or application programmer and can assist businesses of any size to configure and manage MySQL within a reliable network infrastructure that offers advanced performance, scalability, and security. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.

  • Windows Server 2012 R2 Private Cloud Computer Engineer Windows Server 2012R2 Private Cloud Network Consultant
  • Windows Server 2012R2 Cloud Technology Professional Onsite Technical Support Windows Server 2012R2
  • Windows Server 2019 and SCVMM Online Consulting Emergency Windows Server 2019 Windows Defender ATP Online Consulting
  • system center 2016 operations manager Professional 24 Hour scom 2016 high availability Professional

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