Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may take longer to recognize a penetration and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to achieve inside a victim's system, the longer it takes to restore core operations and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to take the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware expert can help businesses in the Fort Lauderdale metro area to locate and isolate breached devices and guard clean assets from being penetrated.

If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Fort Lauderdale
Current strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and attack any available system restores. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration nearly impossible and basically knocks the datacenter back to square one. So-called Threat Actors, the hackers behind a ransomware attack, demand a ransom fee in exchange for the decryption tools needed to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs require an additional settlement for not posting this data or selling it. Even if you can restore your system to a tolerable point in time, exfiltration can pose a big problem depending on the sensitivity of the downloaded information.

The recovery process subsequent to ransomware penetration has several distinct phases, most of which can proceed concurrently if the recovery workgroup has a sufficient number of people with the required experience.

  • Quarantine: This urgent initial step requires arresting the sideways spread of ransomware within your network. The longer a ransomware assault is permitted to go unrestricted, the more complex and more costly the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response engineers. Containment activities consist of isolating affected endpoint devices from the rest of network to restrict the spread, documenting the IT system, and securing entry points.
  • System continuity: This involves bringing back the network to a minimal acceptable degree of capability with the least downtime. This effort is usually the highest priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also demands the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, productivity and mission-critical apps, network architecture, and protected remote access management. Progent's ransomware recovery experts use advanced workgroup tools to organize the complicated restoration effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a customer's managers and network support staff to prioritize activity and to put critical services on line again as fast as possible.
  • Data restoration: The work necessary to restore data damaged by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and which restore techniques are required. Ransomware attacks can destroy key databases which, if not carefully shut down, may need to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to find clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and notebooks that were not connected at the time of the assault.
  • Implementing advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring gives small and medium-sized companies the benefits of the same anti-virus technology implemented by some of the world's biggest enterprises such as Walmart, Citi, and NASDAQ. By delivering in-line malware filtering, detection, mitigation, repair and forensics in one integrated platform, Progent's ASM reduces total cost of ownership, simplifies management, and expedites operational continuity. The next-generation endpoint protection engine built into in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the victim and the insurance carrier, if any. Services include establishing the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement amount and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the TA; acquiring, reviewing, and using the decryptor utility; debugging decryption problems; creating a clean environment; mapping and reconnecting datastores to reflect precisely their pre-encryption state; and recovering physical and virtual devices and services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware assault's progress across the targeted network from start to finish. This history of the way a ransomware assault progressed through the network helps you to assess the damage and brings to light weaknesses in security policies or processes that should be corrected to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensic analysis is usually given a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is critical that other important activities like operational resumption are performed concurrently. Progent has a large roster of IT and data security professionals with the skills needed to perform the work of containment, business resumption, and data restoration without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes consultants who have been awarded high-level certifications in core technology platforms including Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers guidance in financial management and ERP application software. This breadth of expertise gives Progent the ability to salvage and consolidate the undamaged pieces of your IT environment following a ransomware intrusion and reconstruct them quickly into a viable system. Progent has worked with top insurance carriers like Chubb to assist organizations recover from ransomware assaults.

Contact Progent for Ransomware Cleanup Services in Fort Lauderdale
For ransomware system restoration consulting in the Fort Lauderdale metro area, call Progent at 800-462-8800 or visit Contact Progent.



An index of content::

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of the time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Open Now Failover Clusters Windows Server 2012 Remote Support Services

    Progent's certified failover clustering consultants can assist businesses to evaluate the benefits of utilizing Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and show you how to centralize the administration of failover clusters.

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    Progent's certified Excel and Office 365 Excel application consultants offer a wide range of online support services to assist your organization to plan, program, pilot test, install, manage, and troubleshoot applications based on any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent offers as-needed support to organizations who need a quick fix to a stubborn issue associated with Office Excel and Progent also offers full project management support for migrating or developing line-of-business application software based on Office Excel. Progent's affordable webinar training classes for Excel can be customized to address the needs of individual users or groups.

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    Progentís Microsoft consultants provide small and mid-size companies enterprise-grade consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for change and configuration management. System Center Configuration Manager is the new name for the update management platform previously known as Systems Management Server. Configuration Manager 2007 offers a range of new features to Systems Management Server such as full automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progentís Microsoft certified engineers can help you use Systems Management Server or System Center Configuration Manager economically for streamlined OS and application deployment, security patch control, application tracking, and software license reconciliation. Progent's engineers can also assist your company to move smoothly from Systems Management Server to System Center Configuration Manager.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds helping small organizations to reduce system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant network architecture, data backup and restore systems, and transparent system maintenance. Progentís business continuity consultants can assist you to develop and test a sensible business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery engineers can help you to architect, deploy, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location data centers.

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    Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered units engineered as entry-level wireless APs for small offices. Progent's Cisco CCIE wireless network infrastructure consultants offer remote or onsite integration and troubleshooting support to assist your organization to design, implement, upgrade, optimize, manage and debug Cisco Small Business wireless access point environments of any scale or architecture.

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    Progent's Citrix-authorized consultants can assist your company to understand the business benefits of XenServer as well as other Citrix products, and can help your IT organization to plan, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your current Citrix technology environment and show you how to enhance resource utilization, performance, protection, uptime, and disaster recovery.

  • Specialists Microsoft Exchange 2007 Exchange 2007 Server Technology Professional
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  • Les Kent has a 35-year history of effective technology integration, business management, sales, and operations. He has demonstrated a knack for creating sophisticated IT solutions in his roles as as a system architect, software developer, project manager, deployment expert, and troubleshooter for small companies, new ventures, and major enterprises.

  • Support and Help Microsoft System Center Operations Manager Microsoft Operations Manager On-site Technical Support
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  • Technical Consultant CentOS Linux 24-Hour PCLinuxOS Linux Specialists

  • Remote Microsoft Azure cloud migration Integration Firm
    Azure cloud integration Development Firm

    Progent can assist small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware investments. Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and resources and make sure that you sidestep the typical errors small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.

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  • Microsoft Exchange Server 2016 Migration Planning Professionals
    Microsoft Exchange 2016 Migration Computer Consultant

    Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Technical Support Services Windows Server 2012R2 Configuration Manager Windows Server 2012R2 Live Migration Computer Engineer
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    For replies to frequent questions about being a consultant at Progent, go to Jobs at Progent Q&A.

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  • Mid-size Company Network Security Consulting
    Midsized Company Computer Network Service Company

    Progent offers network services for mid-size businesses who have 100 to 250 system users. The medium size company or office has traditionally been an underserved segment of the market for network consulting services. The cost structures and support access models of major outside service organizations make them too expensive for the typical mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to support an IT system whose complexity and capability are frequently comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual office technology and proactive server monitoring, significantly lowers the network support costs of a small-medium business while providing the small company with enterprise-level support from professional, IT consultants knowledgeable in a wide array of small business network solutions. If your mid-sized company or small business is searching for levels of IT help needed for a mid-size office without paying enterprise prices, call Progent.

  • Virtual Helpdesk Online Troubleshooting Cisco and Microsoft Certified Virtual Help Desk Technology Consulting
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  • Whitepaper IT Outsourcing and Co-sourcing IT Co-sourcing White Paper
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    Cybersecurity Firms Check Point Sandboxing

    Progent's Check Point firewall experts can help you design, configure, and administer firewall environments built around Check Point Software Next Generation firewalls and Check Point's subscription-based security services. Progent's consultants can also assist you maintain older Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.

  • Windows 2008 Cluster Integration Fault-tolerant system Integration
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  • Windows Server 2012 R2 Security Consultant Expert Microsoft Certified Consulting Windows Server 2012R2 Clustering
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  • Windows, Linux, UNIX, Solaris Specialists Professional Linux with Windows
  • Wireless Bridge IT Consulting 24/7 Network Engineer Proxim

  • Advantages of IT Outsourcing White Papers
    Advantages of IT Outsourcing White Papers

    Progentís IT outsourcing services provide economical computer consulting for mid-size corporations. Whether it involves designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or developing an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and minimize uncertainties, permitting IT support expenses to increase in a more linear and manageable manner than is feasible by amassing a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a secure and highly available system foundation for your vital Windows-based business software including Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.

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