Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to steal its way across a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may take longer to recognize a penetration and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to achieve inside a victim's system, the longer it takes to restore core operations and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide you to take the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware expert can help businesses in the Fort Lauderdale metro area to locate and isolate breached devices and guard clean assets from being penetrated.
If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Fort Lauderdale
Current strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and attack any available system restores. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration nearly impossible and basically knocks the datacenter back to square one. So-called Threat Actors, the hackers behind a ransomware attack, demand a ransom fee in exchange for the decryption tools needed to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs require an additional settlement for not posting this data or selling it. Even if you can restore your system to a tolerable point in time, exfiltration can pose a big problem depending on the sensitivity of the downloaded information.
The recovery process subsequent to ransomware penetration has several distinct phases, most of which can proceed concurrently if the recovery workgroup has a sufficient number of people with the required experience.
- Quarantine: This urgent initial step requires arresting the sideways spread of ransomware within your network. The longer a ransomware assault is permitted to go unrestricted, the more complex and more costly the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response engineers. Containment activities consist of isolating affected endpoint devices from the rest of network to restrict the spread, documenting the IT system, and securing entry points.
- System continuity: This involves bringing back the network to a minimal acceptable degree of capability with the least downtime. This effort is usually the highest priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also demands the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, productivity and mission-critical apps, network architecture, and protected remote access management. Progent's ransomware recovery experts use advanced workgroup tools to organize the complicated restoration effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a customer's managers and network support staff to prioritize activity and to put critical services on line again as fast as possible.
- Data restoration: The work necessary to restore data damaged by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and which restore techniques are required. Ransomware attacks can destroy key databases which, if not carefully shut down, may need to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to find clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and notebooks that were not connected at the time of the assault.
- Implementing advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring gives small and medium-sized companies the benefits of the same anti-virus technology implemented by some of the world's biggest enterprises such as Walmart, Citi, and NASDAQ. By delivering in-line malware filtering, detection, mitigation, repair and forensics in one integrated platform, Progent's ASM reduces total cost of ownership, simplifies management, and expedites operational continuity. The next-generation endpoint protection engine built into in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the victim and the insurance carrier, if any. Services include establishing the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement amount and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the TA; acquiring, reviewing, and using the decryptor utility; debugging decryption problems; creating a clean environment; mapping and reconnecting datastores to reflect precisely their pre-encryption state; and recovering physical and virtual devices and services.
- Forensic analysis: This activity is aimed at uncovering the ransomware assault's progress across the targeted network from start to finish. This history of the way a ransomware assault progressed through the network helps you to assess the damage and brings to light weaknesses in security policies or processes that should be corrected to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensic analysis is usually given a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is critical that other important activities like operational resumption are performed concurrently. Progent has a large roster of IT and data security professionals with the skills needed to perform the work of containment, business resumption, and data restoration without interfering with forensic analysis.
Progent has delivered remote and onsite network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes consultants who have been awarded high-level certifications in core technology platforms including Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers guidance in financial management and ERP application software. This breadth of expertise gives Progent the ability to salvage and consolidate the undamaged pieces of your IT environment following a ransomware intrusion and reconstruct them quickly into a viable system. Progent has worked with top insurance carriers like Chubb to assist organizations recover from ransomware assaults.
Contact Progent for Ransomware Cleanup Services in Fort Lauderdale
For ransomware system restoration consulting in the Fort Lauderdale metro area, call Progent at 800-462-8800 or visit Contact Progent.