Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware needs time to steal its way across a network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when support personnel are likely to take longer to recognize a breach and are less able to organize a rapid and forceful defense. The more lateral progress ransomware can achieve within a target's network, the longer it takes to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to take the urgent first step in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can assist organizations in the Fort Lauderdale metro area to locate and quarantine breached servers and endpoints and protect undamaged assets from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Fort Lauderdale
Current variants of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and invade any available system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration nearly impossible and basically knocks the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a settlement payment in exchange for the decryption tools required to recover encrypted data. Ransomware assaults also attempt to exfiltrate information and hackers require an extra payment for not publishing this information or selling it. Even if you can rollback your network to a tolerable point in time, exfiltration can pose a big problem according to the sensitivity of the downloaded information.
The recovery process subsequent to ransomware incursion involves several distinct phases, most of which can be performed in parallel if the response team has a sufficient number of people with the required skill sets.
- Quarantine: This time-critical first response requires arresting the sideways progress of the attack within your IT system. The longer a ransomware attack is permitted to run unchecked, the longer and more expensive the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine activities consist of cutting off infected endpoints from the rest of network to block the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers bringing back the network to a minimal useful level of capability with the least downtime. This effort is typically at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and mission-critical apps, network topology, and secure remote access. Progent's recovery experts use state-of-the-art workgroup tools to organize the complex recovery effort. Progent appreciates the urgency of working quickly, continuously, and in concert with a customer's managers and IT staff to prioritize tasks and to get essential services on line again as quickly as feasible.
- Data restoration: The work necessary to recover data damaged by a ransomware attack varies according to the condition of the systems, the number of files that are affected, and what recovery techniques are needed. Ransomware assaults can destroy pivotal databases which, if not carefully shut down, may need to be rebuilt from scratch. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Some detective work may be needed to find undamaged data. For example, undamaged OST files may have survived on employees' PCs and notebooks that were not connected at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators.
- Implementing modern antivirus/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the same anti-virus tools deployed by some of the world's largest enterprises including Netflix, Visa, and NASDAQ. By delivering in-line malware blocking, identification, mitigation, repair and analysis in a single integrated platform, ProSight ASM lowers TCO, streamlines management, and expedites recovery. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This requires working closely with the victim and the cyber insurance carrier, if any. Activities consist of determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering regulations; overseeing the crypto-currency payment to the TA; acquiring, learning, and operating the decryptor tool; troubleshooting failed files; creating a pristine environment; remapping and connecting datastores to reflect exactly their pre-attack state; and recovering machines and software services.
- Forensics: This process is aimed at learning the ransomware assault's storyline throughout the network from start to finish. This audit trail of the way a ransomware attack progressed through the network assists you to evaluate the damage and highlights weaknesses in rules or work habits that should be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensic analysis is typically assigned a high priority by the cyber insurance provider. Since forensics can take time, it is essential that other key recovery processes like business resumption are performed in parallel. Progent maintains an extensive roster of IT and cybersecurity experts with the skills required to carry out activities for containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has delivered online and onsite network services throughout the U.S. for more than two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This broad array of expertise gives Progent the ability to identify and integrate the undamaged pieces of your IT environment after a ransomware intrusion and reconstruct them quickly into a functioning network. Progent has collaborated with leading cyber insurance providers including Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting in Fort Lauderdale
For ransomware cleanup consulting services in the Fort Lauderdale area, call Progent at 800-462-8800 or see Contact Progent.