Fast and Affordable Remote Help for Fort Lauderdale Information Networks
For businesses located in Fort Lauderdale or anywhere in the state of Florida, Progent offers remote technical support for information systems powered by Microsoft Windows, Cisco, macOS and OS , or Linux platforms. Progent's Microsoft Premier engineers have delivered remote support to companies in every state in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-certified network specialists to handle complex networking issues, as well as the services of CISA and CISSP-qualified cybersecurity experts to help with advanced security architecture and troubleshooting issues.
Progent's online technical support engineers provide excellent leverage due to the fact that they possess the practical experience and are equipped with the sophisticated technology necessary to resolve most information system issues rapidly. This reduces immediate expenses since service calls accumulate minimal billable consulting minutes. Remote help also avoids the cost of dispatching an engineer to your location. Your organization benefits additionally in indirect costs by minimizing or avoiding network outages and related costs resulting from business disruption, upset clients, idle workers, and de-focused management. Progent's extensive remote technical support know-how is especially valuable for businesses that depend on public clouds for vital infrastructure or software such as Azure, Amazon Web Service, or Office 365 Exchange Online, where onsite tech support may not be useful.
Progent's billing policy for remote support is structured to leverage your network support investment. Progent charges per minute for phone assistance, so you pay just for the services that you actually get. In contrast to many remote service companies, Progent asks for no startup charge or minimum job duration. Progent's per-minute granularity and clean model for pricing save you from situations where speedy. minor fixes manage to turn into large bills. Progent's skill at handling technical issues efficiently means you spends less money.
Progent's Online Consulting and Technical Support Expertise
Over time, Progent has fine tuned a collection of customized tools and field-proven processes that allow the highest degree of efficiency for online help and troubleshooting for information networks of any size. Progent offers protected VPN support for gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access allows the staff of Progent's Technical Response Center to interface to your company's system remotely without violating system security.
Progent's advanced technical support database application maintains comprehensive records of all support that Progent's customers have been provided. Progent's team consultants have access to the details of assistance rendered to each customer by every engineer. This history of issues and solutions is structured as a readily exploitable internal database that permits Progent's remote support engineers to communicate their experiences company-wide to ensure that the efficiency of Progent's technical support improves daily. Progent's extensive list of accreditations and close associations with important technology companies including Cisco and Microsoft make available other massive technical support databases and allow priority access to vendors' internal support staff so Progent's remote consulting experts can find the best resolutions quickly.
Online services offered by Progent to businesses in Fort Lauderdale and anywhere in the state of Florida include:
Certified Windows Experts
Progent's Microsoft-certified remote support experts can provide computer troubleshooting and consulting support for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support engineers who can assist your company with a wide range of technology support including
Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid cloud systems, Windows Server 2012 R2 integration,
Windows Server 2008 R2 migration,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2013 development,
Skype for Business migration support, Microsoft Lync Server 2013 integration, and Microsoft Office Communications Server 2007 upgrade,
Microsoft Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and development and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server planning,
Microsoft Access Application Development,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also offers a broad range of affordable PC desktop services to help your company to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks powered by Windows. Progent's PC desktop support services cover areas such as offering Windows 10 migration assistance as well as System Center 2012 Configuration Manager planning and installation, System Center 2016 Configuration Manager cloud integration, and Microsoft Intune consulting to centralize the administration of your PCs along with your web-facing tablets and smartphones.
Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert credential is the premier accreditation for networking professionals, and validates a consultant's networking skills at the master level. CCIEs can deal with the most challenging problems associated with network infrastructure planning, integration, administration, protection, and repair. Cisco qualified CCIEs operate closely with Cisco's internal product support engineers in isolating anomalies with Cisco IOS network administration utilities and developing workarounds or locating software updates. Cisco qualified CCIEs are an exceptional value because their deep expertise allows them to find solutions for problems rapidly. In many cases, less experienced service providers can wrestle for many hours or days with the same problems that a CCIE can dispose of in a few minutes. Progent's Cisco-qualified CCIE engineers can connect to your environment via advanced remote troubleshooting tools to perform fast, safe, and economical diagnosis and remediation.
Southern Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in Southern Florida
Progent's Cisco-qualified CCIEs can provide consulting for the entire range of Cisco's popular family of connectivity products. Cisco technology consulting provided by Progent includes Cisco ASA Next Generation firewalls with Firepower configuration and troubleshooting, Cisco routers configuration and troubleshooting, Catalyst switch consulting and support services, Nexus switch consulting and support services, Meraki switches consulting services, Cisco Unified Communications Manager (CallManager) configuration and technical support, Cisco VoIP phones and IP video desktop phones solutions and Cisco wireless VoIP phones solutions, Cisco Meraki wireless AP planning and configuration, Aironet Access Points engineering services, Cisco WiFi controllers integration consulting, Cisco VPN and Network Security Setup and troubleshooting expertise, and SIP and CUBE infrastructure solutions for SIP PSTN trunks and CUBE integration expertise. Progent can also provide online and on-premises wireless site surveys to assist you to optimize your Wi-Fi infrastructure.
CISM and CISSP Premier Network Security Professionals
Progent's accredited CISM, CISSP, and CISSP-ISSAP cybersecurity experts offer a variety of system protection solutions to enhance the safety of your Microsoft Windows, macOS and OS X, Linux environment against assaults or assist your business to recuperate rapidly following a damaging penetration. Security services available from Progent cover comprehensive network security and compliance assessment utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds tools and Hydra; quick recovery from virus and worm assaults; setting up firewalls; establishing secure techniques for remote and mobile communication; defending your messaging system from viruses, spam and directory harvest attacks; and establishing 24x7 proactive monitoring.
Hybrid Cloud Integration Solutions
Progent offers advanced remote consulting support to help companies of all sizes connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that utilize local resources along with public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange,
Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services hybrid cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting expertise online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
VMware Site Recovery Manager and NSX Consulting
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a consistent runbook for recovering applications and services rapidly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.
Progent's VMware vSphere and vCloud experts offer in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud solutions that provide high uptime, security, and disaster recovery. Progent can also provide advanced VMware NSX expertise from a VCDX-NV certified network designer to assist your organization to plan and deploy a fully virtualized Software Defined Data Center that can be set up or migrated in minutes and administered with a high level of automation independent of the hardware used by the basic IP network.
UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux consultants and macOS and OS X specialists offer phone-based consulting services to address a broad array of information technologies such as system architecture, messaging solutions, system and operational security, plus UNIX and Windows integration. For server consolidation and simplified management in networks that combine Linux with Windows, Progent can provide VMware consulting and Citrix XenServer support. Progent can also assist with migration from older applications to MS Windows or Linux-based environments. Progent's group-oriented methodology for resolving network issues promotes quick escalation, if necessary, to engineers with task-relevant expertise to tackle complex scenarios. This accelerates repair of critical problems, reduces network downtime, and cuts support expense.
Progent's UNIX/Linux support engineers can offer emergency online help resolving anomalies affecting UNIX/Linux systems based on popular derivatives of UNIX such as:
Apple Mac OS X
IBM AIX OS
ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of affordable, flat-rate managed services designed to allow small and mid-size businesses to benefit from the same cutting-edge technology deployed by some of the world's leading enterprises. Progent's ProSight portfolio of network management outsourcing services addresses all key facets of information technology including email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to manage the complete threat progression including blocking, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools packaged within one agent managed from a single console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate attention. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates your backup processes and enables rapid restoration of critical files, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to provide web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, reconfigure and troubleshoot their networking hardware like switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating tedious network management activities, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding appliances that require important software patches, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure management services.
- ProSight LAN Watch: Server and Desktop Monitoring Services
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the state of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so all potential problems can be resolved before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as half of time spent looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core network devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory environment. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security regulations, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and less downtime. Read more about Progent's ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The interview is intended to help assess your company's preparedness either to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information about your existing security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup system that meets your business requirements. For details, refer to The ProSight Ransomware Preparedness Report.
Special Support Programs Available from Progent
Progent can provide the services of seasoned remote consulting professionals for special IT projects. Progent's rates for longer-term development or consulting tasks are set according to the level of expertise of the engineers assigned. Progent's background in these important fields of information technology allows clients to execute major initiatives economically and on schedule. Progent's project-based online engineering solutions include:
How Your Fort Lauderdale Company Can Contact Progent's Remote Support Professionals
Help Desk Support
Progent's Help Desk service options for organizations with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center outsourcing, virtual Helpdesk support services, and Helpdesk operations consulting. Progent's Help Desk outsourcing support services are well suited for businesses who lack the budget to build and maintain an internal Help Desk Call Center but who want fast communication with an effective Help Desk Call Center with proficient telephone support plus the ability to escalate complex tasks to high-level consultants.
Progent's Call Center consulting services can guide you in building an efficient new Help Desk Call Center or enhancing your established one, identifying or enhancing Call Center software to address the particular needs of your corporation, or adding temporary online staff to supplement your existing Help Desk group during demanding scenarios like software migrations, major updates, or installing new business software.
Progent's Help Desk team of veteran information technology experts provides your clients in Fort Lauderdale or anywhere in the state of Florida quick communication with an efficient network service resource with extensive background offering phone help and online troubleshooting for computer environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Help Desk Call Center the reputation as a key driver of company success, and Progent's aim is to fix and not simply report network problems.
- Applications Support: Education, Custom Development, and Problem Solving
Progent's Applications Experts Group can supply online and in-depth engineering expertise and training in key business application fields that include ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting expertise, customization, and education for familiar Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out additional information concerning Progent's consulting, programming, and education offerings, visit Progent's Applications Experts Services.
- Centralized and Streamlined Management of Hybrid Cloud Environments
Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive management of heterogeneous networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from an earlier version of System Center, or debug your System Center environment.
- Online Hybrid Network Monitoring Services
Progent can deliver businesses in Fort Lauderdale, or anywhere in the state of Florida, remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting and System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt SCOM to accommodate your environment so your network support is proactive and automated. By anticipating emerging trouble spots before they evolve into downtime, remote monitoring can head off stressful and costly information system breakdowns. Progent can also use server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows environments, or environments based on a variety of OS platforms.
To contact Progent about urgent remote help with Microsoft, Apple macOS and OS X, or Linux environments, go to Progent's Nationwide Remote Support, call 1-800-993-9400, or go to Contact Progent.
For organizations and new businesses in Fort Lauderdale or anywhere in the state of Florida, Progent's phone-based network support specialists are ready to deliver expert and cost-effective system support whenever your organization requires it. Long experience providing remote tech support has led to Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting capability and to fine tune remote access technology to repair network problems rapidly while avoiding the expense and lost time associated with on-premises support calls.
Even if your Fort Lauderdale organization relies on a local independent support technician or maintains an in-house IT staff that know how to deal with typical computer problems, Progentís Microsoft and Cisco certified engineers can still offer an easy and seamless virtual expansion of your local resources for situations when your regular IT support personnel either lack the bandwidth or the experience to handle unexpected system emergencies or particularly challenging integration projects.
Advantages of Progent's Network Help for Organizations in Fort Lauderdale
Progent's remote IT consulting services enable your Fort Lauderdale organization to enjoy the advantages of immediate, enterprise-level IT support without the expense of maintaining an in-house IT organization. Your network will derive added strategic worth by being increasingly reliable, efficient, and secure. Advantages to your business include:
- Convenient virtual expansion of your local support resources
With most businesses in Fort Lauderdale or anywhere in Florida, local network service providers, whether consisting of freelance consultants or an internal maintenance staff, can solve typical network problems. However, serious problems might strike when local resources are overstretched or absent, and some problems may stem from technology that is beyond the scope of your local support technicians. In these instances, Progent's online support experts give you an easy, quick, and budget-friendly way to augment your regular resources and to transfer useful knowledge to improve your capability to resolve downstream problems in-house.
- Less Dependence on Freelance Service Providers
For network support, smaller companies commonly depend on independent freelance consultants. While freelance consultants have less overhead than big support firms and can often charge marginally less, they are often stretched too thin, making it impossible to respond rapidly to crisis situations. If an independent consultant is occupied with another customer, sick, on vacation, or in class, the absence of backup help may require your business to go without help during an IT crisis. As your business expands, system unavailability and trouble with critical software become more costly. The money you thought you were saving on a freelancer can be consumed quickly by reduced productivity. Progent offers an on-call source of backup service experts to make sure your IT system remains up and running.
- Build a Solid Basis for Seamless Expansion
Companies typically begin with an information architecture implemented on a modest budget. Lacking a proper infrastructure, slap-dash fixes can get thrown onto a shaky foundation. As a network grows, reliability and expandability issues can impede the productivity of the business. Such poorly designed environments require proper assessment, intelligent long-term planning, and broad-based IT expertise to evolve to a network architecture able to offer the solid foundation to meet current business requirements and simplify downstream expansion.
- Interact with Problem Solvers Instead of Technology Vendors
Smaller offices require advice and technical training to negotiate an increasingly complicated array of technology options available for promoting business success and improving efficiency. Businesses hardly need a computer consultant who is attempting to earn a commission on a certain vendor's technology. Network support and product sales can result in a scenario where the proposed
solution is designed around a predetermined technology rather than the true requirements of a client. Progent avoids these conflicts by offering just services instead of products. This allows Progent to align technical consulting with the real needs of clients.
How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, range of IT knowledge, fine tuned remote support software, and understanding of enterprise networking allow offices to escape the limitations associated with exclusive reliance on smaller consulting organizations, individual freelance service providers, or over-stretched in-house IT help.
Progent adds value by offering:
How Does Our Company Start Receiving Online Computer Help from Progent?
- Certified Expertise in Microsoft's Entire Line of Server Platforms
Progent can provide in-depth expertise for Microsoftís leading server products with services that include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and integration help, Microsoft Windows Server 2008 expertise, Microsoft Windows 2003 Server maintenance, MS Exchange 2016 Server migration, Exchange Server 2013 configuration, Exchange Server 2010 management, Exchange Server 2007 and Exchange Server 2003 moves, plus Microsoft SQL Server 2017 planing and migration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 consulting support, and Microsoft SQL Server management support.
- Value Pricing
Progent's pricing policy is to charge for remote support and on-site visits by the minute. Consequently, you are billed only for received services. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in areas where Progent offers in-person support, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no startup fee and requires no retainer for services delivered during normal working hours. Many support organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's fine granularity avoids big bills for quick solutions so you won't be tempted to permit minor problems to stay unaddressed.
- Knowledge Transfer
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent faces little competition. Companies who work with trusted independent consultants or who employ in-house support staffs benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more reliable, secure, and productive.
- Remote Server Monitoring with MS Operations Manager
Progent is one of the few support companies to provide round-the-clock system monitoring services based on MS System Center Operations Manager. MS Operations Manager allows your computer support to be proactive rather than reactive. By revealing possible issues before they result in lost productivity, system monitoring can keep your IT network from stressful and costly service losses.
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.