Fast Online Troubleshooting for Fort Lauderdale Florida Computer Systems
Urgent Phone Consulting for Fort Lauderdale SystemsFor businesses located in Fort Lauderdale Florida, Progent provides online technical support for networks based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified engineers have delivered online support to companies in every state in the United States. (See recommendations from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to handle complex networking problems, plus the assistance of CISSP-accredited security consultants to help with high-level security design and troubleshooting jobs.

Progent's online technical support engineers provide exceptional value because they have the real-world background and are equipped with the sophisticated tools needed to resolve most network problems rapidly. This reduces immediate expenses since solutions use up fewer billable consulting minutes. Remote support also avoids the expense of dispatching a consultant to your office. Your organization saves additionally with indirect costs by minimizing or avoiding network downtime and associated costs resulting from business disruption, disgruntled customers and vendors, idle employees, and de-focused management. Progent's extensive remote consulting experience is especially helpful for organizations that are dependent on public clouds for vital network infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite support may not be an option.

Progent's pricing policy for online support is designed to leverage your IT service investment. Progent charges by the minute for phone assistance, so you are billed only for the support that you actually get. In contrast to typical remote service organizations, Progent imposes no service activation fee or minimum fees. Progent's per-minute granularity and simple policy for pricing avoid situations where speedy. minor fixes manage to turn into substantial invoices. Progent's skill at dealing with problems efficiently means your business saves money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has mastered a collection of optimized tools and field-tested processes that allow the highest degree of effectiveness for remote help and repair for information networks of all sizes. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology allows the experts of Progent's Technical Response Center to link to your company's network without violating network security.

Progent's sophisticated technical support reporting system includes comprehensive histories for the service that Progent's clients have received. Progent's authorized consultants have the benefit of the records of services delivered to each Progent customer by every engineer. This archive of trouble tickets and repairs is stored as a conveniently exploitable proprietary database that allows Progent's online technical engineers to communicate their knowledge company-wide to ensure that the efficiency of Progent's support grows over time. Progent's high-level certifications and working associations with major technology companies including Cisco and Microsoft make available other massive support knowledge bases and allow quick access to vendors' in-house support staff with the result that Progent's remote consulting specialists are able to come up with the best resolutions quickly.

Online support services offered by Progent to clients in Fort Lauderdale Florida include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a family of affordable, fixed-price services designed to allow small and mid-size businesses to utilize the same advanced IT solutions used by some of the world's leading enterprises. The ProSight suite of outsourced network management services addresses all key facets of modern networking such as email content filtering, security and compliance, automated backup/recovery, infrastructure management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete threat lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that helps you prove compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup activities and enables rapid recovery of critical data, apps and VMs that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to provide centralized management and world-class security for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that need important updates, or isolating performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so any potential issues can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to obtain an objective assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) system. Both versions also come with one year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with government and industry security requirements, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and less downtime. Learn more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent information assurance consultant. The interview is designed to help assess your company's ability either to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery system that meets your business needs. For additional information, see The ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent can provide the skills of seasoned remote consulting experts for contract information technology projects. Progent's charges for ongoing consulting projects are determined based on the qualifications of the consultants involved. Progent's experience with these special fields of information technology allows clients to execute critical initiatives within budget and on schedule. Progent's project-based remote consulting services include:

  • Help Desk Call Center Expertise
    Progent's Call Center service options for organizations with environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, shared Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers service desk support at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to resolve the most problems.

    Progent's Call Center consulting expertise can assist you in creating an effective new Help Desk or improving your current one, evaluating or modifying Help Desk Call Center software products to address the unique demands of your company, or providing occasional online personnel to work with your in-house Help Desk resources during high-demand events such as software transitions, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk Call Center team of veteran network consultants provides your customers in Fort Lauderdale Florida quick assistance from an effective network service group with substantial experience offering telephone-based support and remote diagnostics for IT systems based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to give the Help Desk Call Center the reputation as a major contributor to company performance, and Progent's policy is to resolve instead of just track technical problems.

  • Business Applications Services: Education, Programming, and Problem Solving
    Progent's Applications Experts Group offers online professional engineering expertise and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, programming, and education for popular Microsoft business applications such as CRM, MS Office Project, Microsoft Office 365 Word, and Office 365 Excel. For additional information about Progent's consulting, programming, and education offerings, see Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; cohesive management of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new implementation of System Center 2016, expand or tune an existing one, migrate efficiently from a prior version of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver companies in Fort Lauderdale Florida remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can configure SCOM to fit your business so that your computer maintenance is proactive and automated. By detecting emerging issues before they evolve into full-scale emergencies, remote monitoring can avoid disruptive and expensive service breakdowns. Progent can also deploy server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows environments, or environments that support a variety of OS platforms.
How Your Fort Lauderdale Business Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent phone-based help with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Online Support, call 1-800-993-9400, or visit Contact Progent. For businesses and new businesses in Fort Lauderdale Florida, Progent's phone-based network support specialists are ready to deliver expert and economical system support whenever your business needs it. Long experience offering remote repair services has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop world-class troubleshooting skills and to refine remote access tools to fix computer problems rapidly while avoiding the cost and lost productivity that comes with on-site support visits.

Even if your Fort Lauderdale company works with a regular independent consultant or maintains a full time IT staff that know how to handle ordinary computer problems, Progent’s Microsoft certified consultants can still provide an easy and seamless remote extension of your local resources in cases when your regular service personnel either don't have the availability or the experience to resolve sudden system emergencies or particularly tough integration projects.

Advantages of Progent's IT Support for Businesses in Fort Lauderdale Florida
Progent's online technical help services enable your Fort Lauderdale business to experience the advantages of timely, enterprise-level network support without the expense of maintaining a full-time IT staff. Your information system will derive added strategic value by becoming increasingly available, efficient, and protected. Benefits to your company include:

  • Seamless remote expansion of your on-site support resources
    For most companies in Fort Lauderdale Florida, nearby network service providers, whether represented by outside consultants or an in-house IT staff, can solve typical network issues. However, IT crises might occur when your regular support personnel are overstretched or unavailable, and some trouble may stem from technology that is unfamiliar to your usual service people. In these cases, Progent's online service professionals provide a convenient, quick, and economical way to augment your regular resources and to convey useful information to improve your capability to handle future problems in-house.

  • Less Reliance on Individual Service Providers
    For network maintenance, smaller offices often rely on independent freelance service providers. While independent service people have less internal costs than larger support organizations and can often charge lower rates, they are sometimes overbooked, making it impossible to respond rapidly to urgent situations. If a freelance service provider is busy with another customer, sick, on a trip, or in class, the absence of backup help may require your business to wait for assistance during an emergency. As your company expands, system unavailability and problems with vital applications are more costly. The budget you thought you were conserving on a freelancer can be eaten up fast by lost productivity. Progent provides a dependable source of reserve support expertise to make sure your network stays up and running.

  • Build a Scalable Foundation for Seamless Expansion
    Businesses typically start with an IT architecture implemented on a shoestring budget. Without a robust infrastructure, slap-dash repairs can get piled onto a weak foundation. When a network grows, reliability and scalability issues can impede the productivity of the business. These badly built environments need careful analysis, smart long-term planning, and extensive technical expertise to upgrade to a network architecture that can deliver the solid foundation to meet critical business requirements and ease downstream growth.

  • Interact with Problem Solvers Instead of Product Vendors
    Smaller businesses require advice and technical training to navigate through an increasingly complex array of technology options available for accelerating business growth and improving efficiency. They do not need a computer engineer who is attempting to resell a specific vendor's products. Network consulting and product selling can result in a scenario where the recommended solution is designed around a predetermined technology instead of the genuine requirements of a client. Progent avoids these dilemmas by offering only services rather than products. This allows Progent to match IT consulting with the real needs of clients.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's head count, depth of technical experience, refined remote support tools, and familiarity with enterprise networking enable companies to escape the pitfalls of excessive reliance on smaller service firms, independent freelance consultants, or limited in-house IT help.

Progent adds value by providing:

How Does My Business Begin Getting Online Computer Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network support, go to Immediate Network Support.



An index of content::

  • 24-7 Support and Setup SCVMM 2016 Virtual Switch Technical Support SCVMM 2016 Storage QoS
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  • Apple Mac Technical Support iPad Integration
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  • Award Winning Firewall and VPN Security Auditing Technical Support Services Firewall Security
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  • Operating System Knowledge Transfer
    Network Knowledge Transfer

    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to handle problems that are within their comfort zone, Progent is able to focus on offering hard-to-find skills where Progent has few competitors. Mid-size companies who utilize trusted independent service providers or who employ in-house IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more reliable, secure, and productive.

  • Catalyst 6800 Switch Network Engineer Catalyst MPLS Remote Support
  • Check Point 3000 Firewalls Cybersecurity Company Security Consultancies Check Point Software
  • Cisco Certified Experts Small Office Phone Support Services Small Office Internet Networking Consultants
  • Cisco Expert Consulting Services Company Small Business Small Business Network Support Companies
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  • Technology Consulting Services SharePoint Server 2007
    SPS 2010 Computer Consultant

    Progent’s Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for efficiently connecting people, groups and information. SharePoint offers a common spot for your employees or customers to connect to, organize, distribute and manipulate relevant data, documents, and software and to interact with other people. SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information they’ve created in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist your organization to support your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.

  • Fort Lauderdale-Pompano Beach Integration Firms
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  • Computer Engineer Cisco Security Cisco PIX Firewall Upgrade Configuration
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  • Dynamics GP Accounting Computer Consultants
    Dynamics GP/Great Plains Features Computer Consulting

    Microsoft Dynamics GP 2010 accounting is a comprehensive business management and analytics solution that unifies information and processes across your company, communicates easily with other applications, and brings together employees, clients and suppliers unrestricted by time or place. Designed for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, protected computer and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.

  • Data Protection Manager 2016 Storage Pools Network Engineer Microsoft DPM 2016 Consulting Services

  • ISA Server 2006 Integration
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    Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while enabling enhanced productivity by making these resources accessible to legitimate remote or mobile users. ISA Server 2006 can guard business applications, services, and information across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 consultants can help you plan, install, set up, and maintain Internet Security and Acceleration Server 2006 on your network so your company achieves a highly functional and economical combination of protection, convenience, and speed.

  • Developer Firms Amazon EC2 firewall integration Amazon hybrid cloud solutions Contract Programmer
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  • Dynamics GP Custom Software Computer Consulting Dynamics GP Visual Studio Services
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  • Urgent Security Consulting Juniper Firewall/VPN
    Juniper Firewalls Cybersecurity Companies

    Progent's Juniper-certified NetScreen consultants can help you to install and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to the latest Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor environments.

  • Email Anti-fraud Intelligence Consultant 24x7 Email Polymorphic Virus Protection Services
  • Emergency Gentoo Linux, Solaris, UNIX IT Consultants Immediate Gentoo Linux, Sun Solaris, UNIX Remote Technical Support
  • Engineer Microsoft DPM 2010 Backup Service Data Protection Manager Backup Service Consultants
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  • Exchange 2003 Upgrade Network Consultant Exchange Server 2003 Upgrade Remote Support
  • Exchange 2003 to Exchange 2010 Upgrade Consultant Exchange Upgrade Consultancy
  • Exchange 2007 Server Consultant Microsoft Exchange Remote Support Services
  • Networking Consultancy Fort Lauderdale, Florida
  • Exchange 2013 Performance Tuning Remote Troubleshooting Exchange 2013 Project Planning Professionals
  • Fort Lauderdale Computer Network Specialist
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  • Exchange Server 2016 Network Consulting Experts Microsoft Exchange Networking Specialist
  • Exchange admin center Help and Support Top Office 365 and Apple iOS Online Support Services

  • Troubleshooting Catalyst 4900 Switch
    Catalyst 3650 Switch Network Consulting

    Progent's Cisco-certified CCIE consultants can help your business to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move efficiently from outdated switches to modern devices.

  • Expert Microsoft Certified Exchange 2013 Security Setup and Support Exchange 2013 DLP Online Technical Support

  • iPhone Professional
    Professionals iPad

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  • Flex Series Wireless Controller Online Consulting wireless LAN controller Professionals
  • Fort Lauderdale 24 Hour Fort Lauderdale Work at Home Employees Management Solutions Consulting Experts Fort Lauderdale Telecommuters Management Tools Expertise Fort Lauderdale Tamarac
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  • Fort Lauderdale Remote Workers Cybersecurity Systems Expertise Broward County Florida Fort Lauderdale Telecommuters Cybersecurity Solutions Expertise Fort Lauderdale
  • Fort Lauderdale Remote Workforce Collaboration Technology Consulting Experts Work at Home Employees Fort Lauderdale Consulting and Support Services - Collaboration Solutions Consulting Experts Fort Lauderdale
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  • Solaris Online Computer Consulting Group
    Implementation Services UNIX Online

    Progent provides national urgent technical support and consulting services for companies who run Solaris environments or whose information systems feature a combination of Solaris and Microsoft Windows products. Remote IT help provides maximum leverage for your IT dollar by preserving user productivity and limiting the time billed for computer repair services. Advanced online access technology and experienced service specialists and consultants combine to enable Progent to solve the majority of network problems without wasting time and money by going to your site. In most of situations your IT problems can be dealt with by telephone or through a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISA premier security professionals to help you with the most challenging system issues.

  • ISA 2004 Specialists ISA 2004 Firewall Network Engineer

  • Network Management Outsourcing Technology Professional
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    Progent's ProSight family of managed services are geared to offer organizations who maintain minimal in-house network support staffs with affordable access to world-class management platforms and consulting expertise. Advantages of the ProSight line of managed IT services include fixed network management costs, automation of routine administrative tasks, ongoing adoption of new technology, graceful migration from legacy technology to up-to-date solutions, improved fit between computer technology with business goals, access to seasoned network experts, and freeing up management to focus on business issues rather than fast-evolving network technology.

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    Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network, and web caching platform for protecting the Internet-facing networks of any sized business against a wide variety of attacks. Progent's certified ISA Server 2006 consultants can help you design, cost-justify, pilot, implement, configure and support the Standard or Enterprise version of ISA Server 2006 on your information system.

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    Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can help you to plan, install, and support an implementation of Forefront TMG or ISA Server 2006 on your information system that provides the firewall security, speed and ease-of-use that your company needs.

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    Progent's Apple Mac support consultants can help you with a broad range of system infrastructure areas such as network architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies such as Voice over IP and high-speed wireless networking. For company networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to deal with the challenge of planning, configuring, and maintaining a system infrastructure that is reliable, safe, productive and aligned with your business goals. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.

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    Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces important new features as well as a revamped architecture. These enhancements favorably impact vital areas including ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible advantages of migrating to Exchange 2013, design a cost-effective validation and rollout plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management services for Exchange 2013.

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    Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Exchange 2010 and delivers important innovations as well as a redesigned structure. These improvements favorably impact key areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange 2013, design a cost-effective test and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange Server 2013.

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    Progent's Cisco-premier CCIE network experts can help you to manage your current PIX 500 or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services

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    Progent's Linux support experts provide small companies and developers help with administering and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of expertise offers you an easy one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent can provide economical remote access to consultants with expertise in a wide range of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent can provide consulting support for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist your company to design, upgrade, or troubleshoot backup systems for a range of architectures such as local, remote, cloud-based, or hybrid.

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    If your company does not need immediate remote support but you think you will require technical services with your information system soon, you can conserve time and money and guarantee that the right IT skill will be ready when you need it by contacting a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or send email to information@progent.com.

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    Progent can provide advanced online consulting to help businesses connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid network models that combine on-premises resources along with public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services that include Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience providing high-level consulting expertise online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.

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    If your business runs a Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-premier consultants can help your whole enterprise in a wide range of security areas such as security management practices, security design and strategies, access control products and techniques, software development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISM and CISSP define the fundamental competencies and worldwide standards of performance that network security professionals are expected to master. These certification give executive management the assurance that those who have earned their CISM or CISSP certification have the experience and knowledge to offer world-class security management and consulting help.

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    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum degree of dependability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management services are based on proven virtualization techniques that allow small businesses with multi- platform environments to save dramatically on the costs of capital equipment, system support, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.

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    For companies with a combination of Mac and Windows computers, there are two popular alternatives for running Microsoft Windows-dependent software on a Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Windows-based PC to run Microsoft Windows applications and share network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac computer so you are able to run Windows applications locally. Progent's Mac technology support experts can assist your organization to manage these products for running Microsoft Windows applications on your Macs and can in addition assist your business to assess and configure third-party solutions for Microsoft Windows PC emulation.

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    Progent provides nationwide urgent technical support and troubleshooting services for companies that run environments based on variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers optimum leverage for your IT dollar by preserving user efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote support technology and experienced service specialists and engineers combine to enable Progent to handle the majority of IT problems without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help you with the most challenging network problems.

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    Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and on-premises evaluation and upgrade services for Windows 10 provided by Progent's consultants include Return on Investment analysis, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, data and identity security, streamlined provisioning and management, network optimization, wired/wireless convergence, business continuity planning, custom training for network management staff and end users, and ongoing technical help.

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