Expanding your at-home workforce can have a major impact on IT architecture, security, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Fort Lauderdale company to select the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top value. Progent offers services that go from as-needed expertise for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Fort Lauderdale, Florida businesses to with any facet of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, security monitoring, data protection solutions, and streamlined management.

Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from major vendors support online discussions, video conferencing, chat, and screen sharing for both local workers and teleworkers. Many companies utilize multiple products to meet the needs of their different partners and customers. Progent can help your organization to maintain your current voice/video conferencing ecosystem and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. For details about Progent's consulting services for Cisco Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include video calling, persistent chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and help your business to optimize your network architecture to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Fort Lauderdale, Florida business, phone 1-800-993-9400 or refer to Contact Progent.

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    Microsoft Operations Manager Support and Help

    Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.

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    Progent's support services for software/firmware update management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your servers, endpoint devices printers and scanners, network appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and robotics.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, designing or verifying business continuity solutions, resolving compatibility problems, and building training systems for the latest technologies. For Progent clients without adequate in-house resources to assemble proper pilot environments, the lab cuts capital outlay and engineering risk and helps keep vital IT initiatives on schedule.

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    Progent can assist you in all phases of your migration to Exchange Server 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior machine learning tools from SentinelOne to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new threats.

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    Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while enabling enhanced productivity by making these applications available to authorized remote users. Internet Security and Acceleration Server can protect corporate applications, services, and data throughout all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier ISA Server consultants can show you how to plan, install, configure, and maintain Internet Security and Acceleration Server 2006 on your system so that your company achieves a smart and economical combination of protection, productivity, and performance.

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    Progent's network consultants can assist you to evaluate the potential advantages of Hyper-V-powered server virtualization for your business, conduct pilot installations to verify Hyper-V's compatibility with your production applications, assess your network architecture for optimal performance with virtual server technology, assist you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT personnel to track and manage Hyper-V, offer world-class consulting help for improving the security of your virtual machines, establish and validate disaster recovery processes that optimize network availability, and deliver continuing consulting and technical support including affordable online repair and turn-key Help Desk outsourcing.

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    E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of company email by providing continually improved spam and virus filtering, policy management, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis utilities plus outbound email testing to let you fix your e-mail system and define and regulate corporate security policy.

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    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally administered Internet gateway that delivers a single-server platform for an array of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, permits customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft-certified consultants can assist you to plan and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help your organization to migrate economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    Progent's UNIX family support services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience provides you with an easy one-stop consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Progent can help organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help you to upgrade from an older release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM ecosystem to make sure you realize the highest possible return on investment.

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    Progent's Microsoft-certified consultants can provide online or onsite expertise to help businesses of any size to plan, deploy, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of SCDPM or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for fixing particularly stubborn problems, or full project management services. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.

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    Progent provided a wireless integration environment that allowed a school to increase productivity and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate locations up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it provided immunity to local interference.

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    Progent provides network support for medium size companies who have 100 to 250 system users. The medium size business or work group has traditionally been an overlooked segment of the market for network consulting services. The cost structures and support access practices of large third-party support firms make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an information network whose complexity and capability are often comparable to the networks of far larger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the IT support costs of an SMB while providing the mid-size organization with enterprise-level support from professional, world-class consultants knowledgeable in a wide range of small business technologies. If your mid-sized organization or small business is searching for the quality of IT support appropriate for a medium size organization without budgeting big-company prices, you need Progent.

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