Expanding your telecommuter workforce may have a major effect on network architecture, security, and company culture. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Fort Lauderdale company to pick the appropriate tools and adhere to best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide support services that go from as-needed guidance for getting you over challenging technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Fort Lauderdale, Florida businesses to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security and compliance, data protection solutions, and centralized management.

Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure required for an at-home work environment can be particularly challenging if you must manage a mix of personal hardware like PCs and notebooks, routers, and wireless appliances from different manufacturers and with a mix of operating systems and firmware levels. Progent's background providing online support for both outdated as well as modern IT products in remote office venues allows you to make cost-effective use of your available network infrastructure and offers fast access to top-tire consultants for making essential updates. Support services available from Progent to help you to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology makes it possible to create a safe tunnel for authenticated remote workers to access IT assets located at your corporate data center or in a public cloud. Progent's consultants can assist you to configure and maintain VPN connections between your teleworkers and your various network resources by providing online VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your telecommuters to utilize Cisco's popular AnyConnect client software for secure VPN connections for a wide selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a remote computer's desktop. This technology gives IT managers significant control over the digital environment of telecommuters and offers remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home computer networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent offers top-tier online consulting for configuring routers from all major manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, often supporting the whole family and guests, are frequently used by at-home employees to access their Internet router for work. This can cause throughput and cybersecurity problems. Progent can help you to mitigate these issues by providing expertise that include Aironet integration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access methods impact the speed and availability of connections between telecommuters and the corporate network. Business-critical applications may require redundant Internet connections in the event the primary connection fails. Progent offers expertise for identifying Internet service providers, selecting appropriate service packages, and setting up redundant Internet connections. See Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Fort Lauderdale, Florida organization, phone 1-800-993-9400 or go to Contact Progent.