Expanding your at-home workforce can have a major impact on IT architecture, security, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Fort Lauderdale company to pick the right tools and follow leading practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent offers services that go from as-needed guidance for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Fort Lauderdale, Florida companies to with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and streamlined management.

IP Voice Solutions for Telecommuters
Extending the company phone environment to accommodate remote users is critical to supporting a productive work-at-home solution. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's current or legacy platforms for IP voice management. Progent can assist businesses of any size to plan or maintain a telecommuter VoIP environment that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations tune their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. CUCM supports other mixed media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help your company to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Fort Lauderdale, Florida company, phone 1-800-993-9400 or go to Contact Progent.