Expanding your telecommuter workforce can have a major effect on network infrastructure, security/compliance, and company culture. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Fort Lauderdale company to select the right tools and adhere to best practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and returns top business value. Progent offers support services ranging from on demand expertise for helping you over challenging IT bottlenecks to full project management to help you carry out business-critical tasks.

Progent can assist Fort Lauderdale, Florida companies to succeed with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and centralized management.

VoIP Integration for At-Home Workers
Extending the corporate PBX system to accommodate teleworkers is vital to maintaining a productive at-home workforce. A variety of cloud-centric digital PBX platforms are popular with SMBs to server teleworkers. Many enterprises rely on Cisco's modern or legacy products for IP voice management. Progent can help businesses of any size to plan or tune a telecommuter VoIP environment that provides the versatility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses optimize their current Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed across the network. CUCM manages additional combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can assist your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to support these VoIP solutions and deliver on-demand integration and debugging services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Fort Lauderdale, Florida company, phone 1-800-993-9400 or go to Contact Progent.