Consulting Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time among the most successful products for achieving anytime-anywhere access to messaging, scheduling, web applications, and other critical business data. Progent offers Fort Myers, Florida businesses the services of BlackBerry-premier consultants who can help organizations to manage their BlackBerry environments or migrate smoothly to a current smartphone platform.

As the sophistication of small company networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for organizations of any size, effective integration and maintenance of BlackBerry solutions has become more difficult. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's efficient online support capabilities, gives small companies an affordable alternative for incorporating RIM BlackBerry products productively into their information system.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can track and control BlackBerry smartphones across your company, recommend security policies that are right for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and safely.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in Miami and South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
United States
(954) 736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
United States
(239) 676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
United States
(786) 756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
United States
(786) 646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
United States
(786) 522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
United States
(239) 330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
United States
(561) 437-1717 West Palm Beach Network Support Services


Technical Support Services for BlackBerry Enterprise Server
RIM's advanced platform for managing big collections of BlackBerry devices is the BlackBerry BES Server. This powerful software allows Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive messages that are encrypted in wireless transit to ensure maximum data protection. BlackBerry BES Server also simplifies a wide selection of crucial administrative jobs that span from BlackBerry deployment and upgrades to wireless security and high availability.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified consultants can help you utilize BlackBerry Enterprise Server to do basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Control user settings with BES Server's extensive library of policies

Progent's BlackBerry-certified engineers can also help you to utilize BES Server to perform key procedures not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's high-availability infrastructure using virtualization
  • Install BlackBerry smartphones wirelessly
  • Set custom management roles
  • Automatically track and report on the health of your BlackBerry system

Progent's Online BlackBerry-premier Support is Fast and Affordable
For businesses in Fort Myers, Florida who require quick and economical access to a qualified BlackBerry consultant, Progent offers effective remote assistance from a veteran support team who have provided IT solutions to companies in every state in the U.S. (See Progent's client testimonials.)

Online support avoids travel costs and allows consultants to resolve problems rapidly, so you minimize lost productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide expert help in fields including fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network architecture for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned experts can in addition assist you to troubleshoot a wide range of issues concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, desktop application installation, and Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile technical support expenses at a minimum and, by handling problems promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements assessment, solution design, deployment planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to decide which administration model and equipment match your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, server hardware and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can help you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Qualified Professional
To ask Progent about technical support for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.



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