Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other critical business information. Progent offers Fort Myers, Florida businesses the expertise of BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or transition efficiently to a current mobile platform.

As the sophistication of small company IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the standard for companies of any size, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small organizations frequently resort to external support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the need for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's efficient remote service delivery model, gives small companies an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to monitor and control BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Consulting and Technical Services for BlackBerry BES Server
Research in Motion's advanced solution for administering large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Exchange, Lotus Domino, or Novell GroupWise clients to send and receive emails that stay encrypted during wireless transit to provide maximum security. BES Server also simplifies a broad selection of crucial administrative tasks that span from BlackBerry setup and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified consultants can help you utilize BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage user and group configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry BES Server to implement key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Set up and manage BES Server's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set custom administration roles
  • Monitor and analyze the overall health of your BlackBerry solution

Progent's Remote BlackBerry-certified Support is Fast and Economical
For businesses in Fort Myers, Florida who require quick and affordable access to a certified BlackBerry consultant, Progent delivers effective online help from a seasoned support staff who have delivered IT solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)

Online consulting services avoids travel costs and lets engineers resolve technical issues rapidly, so you reduce wasted productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide professional support in areas such as fixing synchronization problems, configuring BlackBerry Enterprise Server, and creating a protected, high-availability system infrastructure for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can in addition assist you to troubleshoot a wide array of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connections, IM, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote help for small company IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless technical support costs low and, by solving issues promptly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs analysis, solution design, deployment planning and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and hardware products meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning alternatives for software versions, server hardware and mass storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can assist your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run network-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent for Support from a BlackBerry-Certified Expert
To get in touch with Progent about technical assistance for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.