Fast Online Technical Support for Fort Myers Florida IT Networks
For organizations in Fort Myers Florida, Progent offers online help for information systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier engineers have provided remote support to companies in every state in the United States. (Refer to recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE-qualified engineers to help with complex infrastructure issues, as well as the assistance of CISA and CISSP-accredited cybersecurity experts to handle high-level security design and diagnostic jobs.
Progent's online technical support experts provide exceptional value because they possess the practical background and are equipped with the advanced technology needed to solve the majority of network problems rapidly. This lowers direct costs since solutions use up fewer billable minutes. Online support also eliminates the cost of sending an engineer to your site. Your company benefits additionally in incidental costs by reducing or eliminating system outages and related losses resulting from business disruption, disgruntled clients, unproductive employees, and distracted management. Progent's advanced remote technical support expertise is especially important for businesses that depend on public clouds for critical infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite tech support may not be useful.
Progent's billing model for online support is designed to leverage your network support dollar. Progent bills on a per-minute basis for telephone-based consulting, so you are invoiced just for the services that you receive. Unlike many online support companies, Progent imposes no service activation surcharge or minimum payments. Progent's one-minute billing unit and simple model for pricing eliminate scenarios where quick fixes manage to end up as large invoices. Progent's penchant for solving technical issues efficiently means you saves money.
Progent's Remote Consulting and Technical Support Services
Over time, Progent has fine tuned an array of optimized technologies and proven methodologies that promote the highest degree of efficiency for online technical support and troubleshooting for information systems of all sizes. Progent's remote service group can communicate with your environment without violating corporate security.
Progent's advanced customer support reporting system keeps detailed records of the service that Progent's customers have received. Progent's authorized engineers have access to the records of assistance provided to every Progent client by every consultant. This archive of anomalies and fixes is stored as a readily exploitable support database that enables Progent's remote support professionals to communicate their experiences with the whole team to make sure that the value of Progent's technical support improves over time. Progent's high-level certifications and close associations with important industry leaders including Cisco and Microsoft make available other massive support databases and permit priority access to vendors' in-house support staff with the result that Progent's online consulting specialists are able to determine the best solutions quickly.
Remote technical services available from Progent to customers in Fort Myers Florida include:
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Certified MS Windows Expertise
Progent's Microsoft-premier remote service experts can deliver computer repair and IT support for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting engineers who can help you with a broad variety of platform support such as Microsoft Windows Server 2022 solution design and integration expertise,
Microsoft Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid cloud systems, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 migration,
Microsoft Exchange Server 2019 integration,
MS Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2019 design and configuration, SharePoint Server 2016 migration consulting services, Microsoft Teams configuration help, Microsoft Skype for Business migration consulting, Lync Server management, and Microsoft Communications Server 2007 troubleshooting,
Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, MS SQL Server 2019 integration consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and development and SQL Server 2014 support,
Systems Center Operations Manager network monitoring,
Project Server and Project Server Online planning,
Microsoft Office Access Programming,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a wide range of cost-effective desktop services to help your company to deploy, integrate, repair, and manage workstations and notebooks based on Microsoft Windows. Progent's desktop support services include offering Windows 11 system design and upgrade support and Windows 10 integration assistance, plus System Center 2012 Configuration Manager design and installation, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Intune consulting to centralize the administration of your desktops along with your web-facing mobile devices.
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Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert credential is the highest accreditation for network consultants, and validates a consultant's network technology skills at the master level. CCIEs can handle the most difficult issues occurring in network infrastructure design, deployment, maintenance, security, and problem solving. Cisco CCIEs can cooperate closely with Cisco's internal engineers in analyzing problems with Cisco IOS Software network management utilities and coming up with alternate approaches or identifying program patches. Cisco CCIEs offer excellent cost-effectiveness because their depth of expertise allows them to find solutions for problems quickly. In common instances, less seasoned service providers can wrestle for hours or days with the same problems that a Cisco CCIE can resolve in minutes. Progent's Cisco CCIE consultants can connect to your computer system using state-of-the-art on-line troubleshooting tools in order to perform fast, safe, and affordable analysis and repair.
Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in Miami and South Florida
City |
Address |
Phone |
Link |
Fort Lauderdale |
401 E Las Olas Blvd, Suite 1400 Fort Lauderdale, FL 33301 United States |
(954) 736-4937 |
Fort Lauderdale Network Support Services |
Fort Myers |
Collier Avenue Executive Center, 2080 Collier Avenue Fort Myers, FL 33901 United States |
(239) 676-0700 |
Fort Myers Network Support Services |
Hialeah |
17690 NW 78th Ave Hialeah, FL 33015 United States |
(786) 756-4700 |
Hialeah Network Support Services |
Miami |
200 South Biscayne Blvd, Suite 2790 Miami, FL 33131 United States |
(786) 646-0567 |
Miami Network Support Services |
Miami Beach |
1680 Michigan Avenue Miami Beach, FL 33139 United States |
(786) 522-2526 |
Miami Beach Network Support Services |
Naples |
780 5th Avenue S, Suite 200 Naples, FL 34102 United States |
(239) 330-4007 |
Naples Network Support Services |
West Palm Beach |
515 N. Flagler Drive, Suite P-300 West Palm Beach, FL 33401 United States |
(561) 437-1717 |
West Palm Beach Network Support Services |
Progent's Cisco CCIEs can provide consulting for all of Cisco's top-selling selection of networking devices. Cisco networking expertise available from Progent includes ASA 5500-X Next Generation firewalls with Firepower Services configuration and troubleshooting, Cisco routers installation and upgrades, Catalyst switch support, Nexus switch support, Meraki switches configuration and management, Cisco Unified Communications Manager and CallManager integration and technical support, Cisco Voice over IP (VoIP) phones and IP video desktop phones solutions and wireless VoIP phones integration, Cisco Meraki wireless access point layout and configuration, Cisco Aironet APs consulting support, Cisco WiFi controllers consulting, Cisco VPN and Security Setup and troubleshooting expertise, and SIP and CUBE integration solutions for SIP trunking and CUBE integration consulting. Progent also offers online and onsite wireless site surveys to assist you to optimize your Wi-Fi ecosystem.
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Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to guide organizations to take the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineer can assist businesses to locate and isolate infected devices and guard clean resources from being compromised. If your Fort Myers network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.
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Ransomware Cleanup Help
Progent's ransomware recovery experts can assist your Fort Myers business to rebuild an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim. Progent's group of cybersecurity experts bring the wide range of knowledge required to rebuild all vital facets of a compromised system rapidly and with little data loss. To find out more, see Progent's ransomware cleanup and business continuity services.
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CISM and CISSP Certified Network Security Engineers
Progent's accredited CISM, CISSP, and CISSP-ISSAP cybersecurity consultants can provide a variety of security solutions to enhance the safety of your Microsoft Windows, macOS and OS X, Linux network against assaults or help your company to recuperate rapidly following a serious penetration. Security solutions available from Progent include: thorough network security assessment utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds tools and Hydra; quick recovery from virus and worm attacks; configuring firewalls; designing secure architectures for off-site and mobile communication; guarding your email system against viruses, spam and DHA attacks; and setting up round-the-clock network monitoring.
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Cloud Integration Solutions

Progent offers advanced online consulting to help organizations of any size connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that utilize local resources along with public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration support services such as Microsoft 365 Exchange Online integration with on-prem Exchange deployments,
Microsoft Azure hybrid cloud design and deployment services, Amazon AWS hybrid cloud solutions, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration consulting. Progent has over two decades of background providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
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VMware Site Recovery Manager (SRM) Planning and Deployment
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent runbook for recovering services quickly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, deploy, test and manage a disaster recovery solution based on VMware SRM.
Progent's VMware vSphere and vCloud experts offer extensive experience of VMware vCloud Director, vRealize Automation, vRO and vCloud tools for administering private and public cloud and hybrid cloud solutions that provide high uptime, data security, and application mobility. Progent also offers world-class VMware NSX consulting from a VCDX-NV certified network architect to assist you to build a fully virtualized Software Defined Data Center (SDDC) that can be provisioned or migrated in minutes and managed with a high level of automation independent of the hardware making up the basic network infrastructure.
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux experts and macOS and OS X technology specialists offer remote support services to address a wide spectrum of computer technologies such as network infrastructure, messaging systems, system and process security, plus UNIX/Linux and Microsoft Windows coexistence. For server hardware economization and easy management in environments that incorporate Linux with Windows, Progent offers VMware vSphere integration and Citrix expertise. Progent can also assist with transitioning from legacy applications to Windows or Linux-based environments. Progent's team-based methodology for solving network problems promotes quick escalation, when required, to consultants with task-relevant expertise to tackle challenging scenarios. This accelerates repair of critical problems, reduces network downtime, and lowers support expense.
Progent's UNIX/Linux support engineers can offer urgent phone-based help troubleshooting problems affecting UNIX/Linux networks powered by popular derivatives of UNIX including:
Apple Mac OS X
Solaris
IBM AIX Operating System
HP-UX (Hewlett Packard UNIX)
BSD
SGI/Irix
ProSight Subscription-based Services for Small and Medium Size Businesses
Progent provides a family of low-cost, flat-rate managed services designed to enable small and medium-size organizations to utilize the same best-of-breed technology deployed by many of the industry's leading enterprises. Progent's ProSight line of IT management outsourcing services addresses all critical areas of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, track, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always current, captures and manages the configuration of almost all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that require important software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.
- ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is an expanding suite of real-time management reporting utilities designed to integrate with the leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues such as inconsistent support follow-through or endpoints with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.
- ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
Progent has worked with leading backup product vendors to produce ProSight Data Protection Services (DPS), a family of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup processes and enable transparent backup and rapid restoration of critical files, applications, images, and virtual machines. ProSight DPS lets your business avoid data loss resulting from equipment failures, natural calamities, fire, cyber attacks like ransomware, human error, malicious insiders, or software glitches. Managed services available in the ProSight Data Protection Services family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these fully managed services are most appropriate for your network.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more details, visit Email Guard spam and content filtering.
- ProSight Multi-Factor Authentication with Cisco Duo: Access Security, Endpoint Remediation, and Secure Single Sign-on (SSO)
Progent's Duo MFA managed services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a secured application and enter your password you are requested to verify your identity on a device that only you have and that uses a different network channel. A wide selection of out-of-band devices can be utilized as this second form of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate several validation devices. For more information about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication (2FA) services for access security.
- ProSight Co-Managed Help Desk: Outsourced and Co-managed Call Center Services
Progent's Co-managed Help Desk Service offers a smooth supplement to your core IT support staff. Client interaction with the Help Desk, provision of support services, escalation, ticket generation and tracking, performance measurement, and management of the service database are cohesive whether incidents are taken care of by your internal IT support staff, by Progent's team, or both. You have unrestricted versatility to extend or shrink your share of IT support activity as circumstances demand. Progent provides initial installation and provisioning of the professional services automation software as well as workflow documentation, validation and education.
To learn more about ProSight Co-Managed Support, refer to ProSight Shared Call Desk.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior analysis tools to defend endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the entire threat lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.
- ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.
- Progent's Patch Management: Patch Management Services
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT network. Besides maximizing the security and reliability of your IT network, Progent's software/firmware update management services permit your IT staff to focus on line-of-business projects and activities that deliver the highest business value from your information network. Read more about Progent's patch management support services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved immediately to a different hosting environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their network. Based on some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance expert. The interview is designed to evaluate your organization's preparedness either to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup environment that aligns with your business needs. For additional information, see The ProSight Ransomware Preparedness Report.
Additional Consulting Programs Offered by Progent
Progent offers the skills of world-class online consulting professionals for special information technology programs. Progent's rates for longer-term development or consulting projects are determined based on the qualifications of the consultants required. Progent's experience with these special fields of information technology enables customers to execute critical projects within budget and on schedule. Progent's special remote engineering services include:
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Help Desk Support
Progent's Help Desk Call Center service offerings for businesses with environments that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, shared Helpdesk services, and Help Desk consulting.
Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that handles all aspects of online desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.
Progent's Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned desktop support engineers and matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution built around the top professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's Call Center staff of seasoned network professionals provides your workers in Fort Myers Florida immediate access to a dependable network service group with extensive background offering phone support and remote diagnostics for computer environments that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's charter is to earn the Call Center the reputation as a key driver of company productivity, and Progent's policy is to resolve rather than just report technical issues.
- Applications Support: Education, Customization, and Problem Solving
Progent's Applications Consulting Group offers remote and in-depth engineering expertise and training in special business application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can deliver consulting expertise, custom programming, and education for familiar Microsoft business applications including CRM, Microsoft Project, Microsoft 365 Word, and Microsoft 365 Excel. To learn more concerning Progent's consulting, custom development, and education offerings, refer to Progent's Applications Experts Team.
- Unified and Automated Administration of Hybrid Cloud Environments
Microsoft System Center centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless management of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts offer world-class online and onsite support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new implementation of System Center2, expand or tune your current one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.
- Online Hybrid Network Monitoring Support
Progent can deliver businesses in Fort Myers Florida remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting. Progent can customize SCOM to fit your business so your IT maintenance is proactive rather than reactive. By anticipating looming trouble spots before they expand into network outages, proactive monitoring can head off disruptive and expensive network failures. Progent can also assist with server and infrastructure monitoring products like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Windows environments, or systems powered by multiple operating systems.
How Your Fort Myers Business Can Contact Progent's Online Support Experts
To contact Progent about emergency online assistance with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or refer to Contact Progent.
For companies and new ventures in Fort Myers Florida, Progent's phone-based network support engineers can deliver effective and affordable IT help whenever your organization needs it. Over 20 years of offering online tech support has led to Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting capability and to fine tune online access technology to fix network problems quickly while eliminating the cost and lost productivity that comes with on-premises support calls.
Even if your Fort Myers company works with a regular freelance consultant or employs a full time organization that know how to deal with day-to-day network problems, Progent's Microsoft certified engineers can provide an easy and transparent virtual extension of your local resources in cases when your usual IT support personnel either lack the time or the knowledge to handle unexpected network emergencies or particularly tough integration projects.
Details of Progent's Online Computer Support for Fort Myers Florida
Progent's online help, Internet-based troubleshooting, network security consulting, and network management services offer companies in Fort Myers Florida the greatest leverage for your IT investment. Whether you require one-time phone help and Internet-based network repair or full-time Help Desk services and network administration, Progent's experts can provide your office world class IT support while allowing you to eliminate the expense and hassle of maintaining a full-service internal IT organization. Highlights of Progent's online help services include:
- Immediate Telephone Access to Microsoft Certified Support Specialists
Progent's team of Microsoft-certified technicians can provide fast and affordable expertise to businesses in Fort Myers Florida and is also ideal for networks in geographic regions that lack consultants with proven expertise supporting Microsoft's current family of server technologies. All Progent phone support staff have over 10 years of experience supporting Microsoft solutions. As a Microsoft Partner consulting firm, Progent has the advantage of a wide range of Microsoft support utilities, service information, and on-going education.
- Per Minute Billing to Minimize Expenses
Progent provides remote support on a per-minute basis, so you pay only for the support you receive. Progent requires no minimum fee for phone support and imposes no ongoing retainer for services delivered during regular working hours. This saves you from paying big invoices for quick fixes.
- Access to Cisco Network Infrastructure Experts
Progent's certified experts for Cisco can provide help from authorized professionals who have experience in designing, deploying, and managing networking solutions based on Cisco technology. Progent can offer a Cisco Certified Internetwork Expert or CCNP to show you how to build high-speed, reliable, and protected connectivity for fixed and mobile networking.
- Application Specialists Team
Progent's core consulting services include technology integration, Microsoft Exchange expertise, system security design, and Help Desk Co-management services. Progent's Experts Team can provide in-depth consulting expertise in specific business applications. Help offered by the Application Experts staff covers:
Dynamics GP Consulting and Programming
MS Project and Project Online Support
Office 365 solutions support
Office Excel and Office 365 Excel Technical Support and VBA Programming
Microsoft Office Word and Microsoft Office 365 Word Help
Business Information (BI) Reporting Development and Troubleshooting
Power BI Consulting Services
UNIX, Linux and Sun Solaris Help
MS SQL Server 2019 solution design, Microsoft SQL Server 2017 migration, SQL Server 2016 Application Development, and Microsoft SQL Server 2014 Software Programming and Debugging
Oracle Database Administration and Software Development
MySQL Management and Software Development
Apple Macintosh Support
Amazon Marketplace Web Service Application Development
By offering a full service centralized source for IT generalists and specialists, Progent can tailor timely, inexpensive, and thorough IT solutions that meet the specific requirements of your company.
- Sophisticated Remote Connectivity Software
Protected remote connectivity permits Progent's service professionals to observe exactly what your users see. This makes it possible to produce quick solutions to problems that might otherwise require an expensive onsite service call. Sophisticated remote access software and experienced technicians combine to enable Progent to repair most IT problems quickly and affordably. Progent is an industry leader in offsite troubleshooting and remote network tracking.
- Compatibility with Leading VPN Gateways
Progent supports secure Virtual Private Network connectivity for gateways from leading VPN providers including Microsoft, Cisco, WatchGuard and CheckPoint. Protected VPN online access enables the engineers at Progent's Technical Response Center to repair your network remotely without compromising network security.
- 24x7 Support for Maximum System Availability
For offices with mission-critical applications, Progent can provide optional 24x7 remote support services. Combined with automated 24x7 network monitoring based on Microsoft Operations Manager, this service can help ensure high system uptime.
- Help Desk Outsourcing
Progent's Help Desk outsourcing programs are designed specifically for budget-constrained companies whose workers require immediate recourse to a Help Desk service with effective phone support and full escalation capability.
What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's staff size, depth of IT knowledge, fine tuned support software, and familiarity with enterprise networking enable offices to escape the pitfalls of exclusive dependence on smaller consulting organizations, individual freelance consultants, or limited internal IT help.
Progent adds value by offering:
- Certified Knowledge of Microsoft's Complete Range of Server Platforms
Progent can provide in-depth expertise for Microsoft's powerful server platforms with services such as Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment support services, Windows Server 2008 migration, Microsoft Windows Server 2003 upgrades, Microsoft Exchange 2019 Server deployment, MS Exchange Server 2016 migration, Exchange Server 2013 integration, Microsoft Exchange Server 2010 management, Exchange 2007 Server and Exchange Server 2003 upgrades, plus Microsoft SQL Server 2019 hybrid integration expertise, MS SQL Server 2017 planing and migration, SQL Server 2016 integration and development, SQL Server 2014 support, and Microsoft SQL 2012 management support.
- Value Pricing
Progent's pricing model is to bill for online support and on-site help per minute. Consequently, you are billed just for delivered support. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in regions where Progent provides in-person support, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for services delivered during normal working hours. Many service firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast repairs so you will not be forced to permit simple problems to fester.
- Information Transfer
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent faces few competitors. Companies who utilize trusted independent service providers or who maintain in-house IT personnel benefit when Progent passes on information about new technology and tested processes to make their networks more reliable, protected, and productive.
- Remote Server Monitoring with Microsoft System Center Operations Manager
Progent is one of the few consulting firms to provide 24x7 network monitoring services powered by Microsoft Operations Manager. MS System Center Operations Manager allows your computer maintenance to be anticipatory instead of reactive. By anticipating possible problems before they result in downtime, network monitoring can save your information network from painful and expensive availability losses.
How Does My Business Start Getting Online Computer Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, go to Immediate Online Support.