Immediate Remote Technical Support for Fort Myers Florida Information Networks
Fast Online Technical Support for Fort Myers SystemsFor companies in Fort Myers Florida, Progent provides online support for networks based on Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier professionals have provided online support to businesses in every state in the U.S. (Refer to testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-qualified network specialists to help with complex networking problems, as well as the assistance of CISSP-certified cybersecurity experts to help with advanced security design and diagnostic jobs.

Progent's remote technical support engineers offer exceptional value due to the fact that they possess the practical experience and are equipped with the sophisticated technology needed to resolve the majority of information system problems quickly. Efficient support reduces immediate costs since service calls accumulate minimal billable minutes. Remote support also avoids the expense of dispatching a consultant to your site. Your organization saves additionally with incidental costs by minimizing or avoiding system outages and associated losses due to business discontinuity, disgruntled clients, unproductive workers, and distracted executives. Progent's advanced online consulting expertise is especially valuable for businesses that depend on public clouds for critical network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises tech support may not be an option.

Progent's billing policy for online help is designed to leverage your network support dollar. Progent charges by the minute for phone consulting, so you are billed just for the support that you actually get. In contrast to typical online support companies, Progent requires no initialization fee or minimum payments. Progent's per-minute granularity and clean policy for billing avoid situations where fast repairs somehow turn into big tabs. Progent's penchant for dealing with technical issues quickly means you saves cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined an array of optimized technologies and proven methodologies which allow the maximum degree of efficiency for online help and repair for IT systems of any size. Progent offers protected VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the experts of Progent's remote service group to interface to your network remotely without compromising system security.

Progent's advanced service reporting system stores comprehensive documentation describing all support that Progent's customers have been provided. Progent's authorized consultants have the benefit of the specifics of support delivered to each client by every Progent consultant. This database of issues and resolutions is stored as a conveniently retrievable proprietary database that permits Progent's online support professionals to communicate their knowledge with the whole team to ensure that the value of Progent's support services grows over time. Progent's high-level certifications and close associations with important technology companies including Cisco and Microsoft open up other massive support knowledge bases and permit quick access to vendors' in-house engineering staff with the result that Progent's online service experts are able to find optimal resolutions quickly.

Remote services offered by Progent to businesses in Fort Myers Florida include:

Progent's ProSight Subscription-based IT Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, fixed-price managed services designed to enable small and medium-size businesses to utilize the same advanced technology deployed by some of the world's leading corporations. The ProSight line of outsourced network management services covers all critical facets of modern networking including email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure health monitoring, VM cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based analysis technology to guard endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also help your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup product vendors to create ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service. ProSight DPS services automate and monitor your backup operations and allow non-disruptive backup and rapid recovery of vital files, applications, system images, plus virtual machines. ProSight DPS lets your business recover from data loss resulting from hardware breakdown, natural disasters, fire, malware like ransomware, user mistakes, malicious employees, or software glitches. Managed backup services in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these managed services are most appropriate for your IT environment.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide businesses of all sizes a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your dynamic information system. Besides optimizing the security and reliability of your computer network, Progent's software/firmware update management services free up time for your IT staff to focus on more strategic initiatives and activities that derive the highest business value from your network. Read more about Progent's software/firmware update management services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices. With 2FA, when you sign into a protected online account and give your password you are asked to verify your identity via a unit that only you have and that uses a different ("out-of-band") network channel. A wide selection of devices can be utilized as this second means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. For details about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing suite of in-depth management reporting utilities designed to integrate with the leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize critical issues like inconsistent support follow-through or machines with out-of-date AVs. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security companies to deliver centralized control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding appliances that require important software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system running efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your Progent engineering consultant so that all looming problems can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the configuration of your essential network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) system. Both also come with one year of advanced remote network monitoring and management. Advantages can include simpler management, better compliance with government and industry security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's preparedness to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup/recovery system that meets your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Available from Progent
Progent offers the services of seasoned remote consulting professionals for contract information technology programs. Progent's charges for longer-term consulting tasks are set according to the level of expertise of the consultants involved. Progent's background in these special fields of computer technology allows clients to execute critical initiatives within budget and on schedule. Progent's project-based online consulting solutions include:

  • Help Desk Support
    Progent's Help Desk Call Center service offerings for organizations with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Help Desk Call Center services, shared Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small businesses a complete service desk solution that handles all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount off Progent's normal desktop support rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve complex issues.

    Progent's Help Desk consulting services can guide you in building an effective new Call Center or improving your existing one, selecting or modifying Help Desk software to address the special requirements of your corporation, or providing temporary phone support staff to reinforce your internal Help Desk Call Center group during high-demand events such as software transitions, major upgrades, or rolling out brand new business software.

    Progent's Call Center team of veteran information technology professionals gives your computer users in Fort Myers Florida quick assistance from an efficient technical support resource with years of background offering phone support and remote repair service for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Call Center the reputation as a crucial driver of business productivity, and Progent's aim is to resolve instead of just document technical issues.

  • Applications Support: Education, Development, and Troubleshooting
    Progent's Applications Experts Group can supply remote professional engineering expertise and training in key business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for Microsoft business applications including Microsoft CRM, Project, Microsoft 365 Word, and Microsoft 365 Excel. For additional information about Progent's consulting, custom development, and education services, see Progent's Business Application Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of multi-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts offer world-class remote and onsite support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of Microsoft System Center2, extend or optimize your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent offers businesses in Fort Myers Florida remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting. Progent can configure Operations Manager to suit your environment so that your IT maintenance is proactive and automated. By spotting possible problems before they result in downtime, remote monitoring can ward off disruptive and expensive network breakdowns. Progent can also deploy system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft environments, or systems that incorporate multiple platforms.
How Your Fort Myers Company Can Contact Progent's Remote Service Experts
To contact Progent about urgent online expertise with Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Remote Support, telephone 1-800-993-9400, or visit Contact Progent. For organizations and startups in Fort Myers Florida, Progent's phone-based computer support specialists can deliver expert and affordable IT support the moment your organization has to have it. Over two decades of delivering remote repair services has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire world-class troubleshooting capability and to fine tune online connectivity technology to fix network problems rapidly while eliminating the cost and lost time that comes with on-premises support visits.

Even if your Fort Myers company deals with a local independent support technician or employs a full time IT staff that can deal with common network issues, Progent's Microsoft certified engineers can still offer an easy and transparent remote extension of your on-site resources for situations when your regular service personnel either don't have the bandwidth or the expertise to deal with unexpected system crises or particularly challenging integration projects.

Features of Progent's Online Network Services for Fort Myers Florida
Progent's online support, Internet-based troubleshooting, network security expertise, and network administration services give companies in Fort Myers Florida unparalleled leverage for your IT investment. Whether you need occasional phone support and remote network repair or ongoing Help Desk services and system management, Progent's professionals can provide your company world class IT support while allowing you to avoid the expense and hassle of carrying a full-service internal IT staff. Key features of Progent's online help program include:

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's number of employees, range of technical background, fine tuned remote support software, and familiarity with enterprise networking allow offices to escape the pitfalls associated with excessive dependence on smaller service organizations, individual freelance consultants, or limited in-house IT help.

Progent adds value by providing:

How Does My Business Start Getting Remote Network Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, go to Immediate Network Support.



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    Progent's expert application designers and software developers can help your business to build enhancements to Microsoft Dynamics GP that support the unique needs of your organization without losing the advantages of Windows integration and connectivity. Progent can also provide help with a variety of software development technologies that can be used to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises services to assist you to design, install, optimize and troubleshoot a modern backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.

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    Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite expertise, software development, and debugging services for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.

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    Progent's Cisco-Premier network consultants provide professional PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of security, speed and availability for information networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progent's network consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    For custom program development, Progent can supply software design experts to write business applications in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to build company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide experts in a wide array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent has few competitors. Small businesses who work with familiar freelance service providers or who maintain internal support staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more reliable, protected, and efficient.

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    Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and fixing System Center Operations Manager solutions and can provide organizations of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to remediate serious issues detected by SCOM 2012.

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    Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and support services to assist your organization to design, configure, manage, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's consultants can also assist you to design and implement hybrid networks that integrate local and cloud-based resources and that deliver seamless connectivity, advanced security, streamlined management, and dependable performance for all your wired and wireless endpoints.

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    Fortinet next-generation firewalls are industry leaders in offering top throughput for SSL inspection. Progent's Fortinet firewall consultants can help your business to integrate your Fortinet FortiGate firewalls to protect all your IT assets at the enterprise edge, within the data center, at branches, and at the cloud edge.

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    Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These enhancements favorably impact key areas such as ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, create an efficient test and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management services for Microsoft Exchange Server 2013.

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    Progent's Microsoft-premier engineers can help your organization to update your workstations from 32 to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit PC desktop computing, design an affordable upgrade strategy that minimizes operational interruptions, and offer inexpensive, professional online support to aid your company to install 64-bit desktop software and application programs on your current hardware.

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    Progent offers small organizations a pair of ultra-affordable security evaluation packages that provide, at a set price, remotely administered inventory scans of your security profile which are evaluated by professional information security engineers who interpret the data collected by the scan, present objective summaries of your existing network security, and make suggestions for enhancements. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to meet the budgetary realities of small companies while offering enterprise-quality evaluations of your network's exposure to attack.

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    Progent's data protection experts can assist you to create, deploy and administer a backup plan built around MSP360 Backup technology to protect your resources residing on any leading public cloud. Progent can provide monitoring and management to protect against data loss caused by human mistakes, computer error, malicious insiders, and external assaults like ransomware.

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    Immediate Anti-Spam Consultants

    E-Mail Guard is Progent's affordable spam filtering and antivirus managed service that offers small businesses world-class protection against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-managed anti-spam and anti-virus services that defuse email assaults before they can breech the network firewall. Perimeter Manager also allows administrators monitor and manage their email application, regardless of server platform, hardware technology, or data center location.

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    Progent offers the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.

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    Progent provides small businesses two low-cost security evaluation scanning packages that provide, for a set price, remotely administered scans of your security profile which are analyzed by expert information security specialists who assess the results of the scan, deliver objective evaluations of your current network security, and make recommendations for enhancements. Progent offers two complementary network security evaluation packages for external and internal scanning that are priced to fit the restricted budgets of small companies while providing enterprise-class evaluations of your network's vulnerability to assault.

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    Progent's Linux support experts offer small and mid-size businesses and developers assistance with managing and supporting Linux systems that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning tools by SentinelOne to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to address the entire threat progression including protection, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.

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    Progent's Cisco-Premier network consultants provide professional PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat security, and safe access services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, performance and availability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progent's Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's application experts can provide in-depth support, software development, deployment help, and webinar classes for popular business applications that address key areas including ERP and MRP, general accounting, business reporting, web commerce application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting support online, Progent can help clients throughout the United States to eliminate the lost productivity and expense related to travel and on-site visits without sacrificing the high quality of technical support.

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    Progent can provide affordable remote access to a certified Oracle DBA consultant or an Oracle software programmer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also assist you to plan, create, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication tools and ASM file/volume manager.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to design, install, manage and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.

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    Progent's Intune consultants can help your organization to understand the strategic value of adopting Intune for managing your portable computers including notebooks, smartphones, and tablets powered by Windows, iOS, and Android. Progent can assist your company to configure security and compliance policies, plan and deploy test environments to confirm the appropriateness of Intune for your network, install Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and maintain your Microsoft Intune solution.

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    Progent offers fast online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can link to your environment using powerful remote diagnostic utilities to deliver fast and economical troubleshooting and remediation of critical network problems.

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    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they can impact your business.

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  • Exchange 2013 Server Online Consulting
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    Microsoft Exchange Server 2013 includes major improvements to the functionality of Exchange 2010 and delivers powerful new features plus a revamped architecture. These enhancements affect key IT areas like manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management services for Microsoft Exchange Server 2013.

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    The Certified Information Systems Auditor (CISA) credential is an important qualification that indicates mastery in information system security auditing. Accredited by ANSI, the CISA credential has consultants undergo a comprehensive examination given by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit consultant able to help businesses in the areas of IS audit services, IT administration, network assets and architecture ROI, information technology service delivery, safeguarding of information resources, and business continuity preparedness.

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    Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the health of their network. Powered by a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the configuration of your core network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer AD environment. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, improved compliance with data security standards, higher utilization of network assets, quicker problem resolution, more dependable backup and restore, and higher availability.


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